2010 Lexus HS complaints

I WAS DRIVING MY LEXUS HS250 HYBRID ON A HIGHWAY ACCESS ROAD TRAVELING ABOUT 30 MILES PER HOUR WHEN A VEHICLE MOVED IN FRONT OF ME SLAMMED ON THEIR BRAKES. WHEN I FULLY ENGAGED MY BRAKES THE CAR AHEAD OF ME WAS ABOUT 40 YARDS AWAY. WHEN I SLAMMED ON THE BRAKES, THE ABS SYSTEM ACTIVATED AND BEGAN SLOWLY TRYING TO STOP THE VEHICLE. IT DID NOT MATTER HOW HARD I PRESSED THE BRAKE PEDAL THE ABS KEPT A GRADUAL SLOWING. I MISSED THE CAR IN FRONT OF ME BY TWO INCHES. I TOOK MY CAR INTO THE LEXUS DEALER AND THEY RAN A FULL CHECK OF THE ABS AND INDICATED ITS WORKING HOW ITS SUPPOSED TO. THE REPORTED SOFTWARE FIX HAD BEEN ACCOMPLISHED ON MY VEHICLE A FEW MONTHS AGO. I'VE READ A LOT OF INFORMATION SINCE THE INCIDENT REGARDING THE HS250/PRIUS BRAKE PROBLEMS AND THE REPORTED SOFTWARE FIX AND CAN ASSURE YOU THAT DID NOT ADDRESS THE PROBLEM. NO BRAKE SYSTEM SHOULD TAKE THAT LONG TO STOP AT THAT LOW OF SPEED. THE ROAD SURFACE WAS NOT HIGHWAY SMOOTH, BUT IT WAS NOT BUMPY NOR WAS THERE EXCESSIVE MOISTURE ON THE ROAD, WHEY TOYOTA CLAIMS IS A CAUSE. SINCE THE DEALER SERVICE DEPARTMENT COULD NOT DUPLICATE THE PROBLEM I WAS SENT ON MY WAY. *TR

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH WHEN HE APPLIED PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SLIDE. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND CONTINUE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE) RECALL REPAIR WAS PERFORMED ON THE VEHICLE; HOWEVER, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE REMEDY REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON FIVE OCCASIONS FOR THE IDENTICAL FAILURE. THE VEHICLE REMAINED AT THE DEALERSHIP FOR ONE WEEK. THE TECHNICIAN STATED THE FAILURE WAS A MANUFACTURERS DESIGN. THE FAILURE MILEAGE WAS 869.

LEXUS HS-250H 2010 MOMENTARY BRAKE FAILURE. *TR

TL* THE CONTACT OWNS A 2010 LEXUS HS 250. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN BRAKING WITHOUT A WARNING THE VEHICLE ACCELERATED ON ITS OWN. SHE STEPPED ON THE BRAKES WITH EXTREME PRESSURE AND IT STILL DID NOT STOP. AFTER A WHILE THE BRAKES ENGAGED AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO PROBLEM WITH HER VEHICLE AND THAT THEY HAVE NEVER HEARD OF THIS ISSUE. THE ACCELERATION HAS HAPPEN 9 TIMES IN THE NINE WEEKS SINCE SHE PURCHASED THE VEHICLE. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT. THE CONTACT STATED SHE WILL NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED. THE FAILURE MILEAGE WAS 3000 AND THE CURRENT MILEAGE WAS 6500.

ENTERING A FREEWAY FROM A DOWNGRADE CLOVERLEAF ENTRANCE RAMP. DEALER USED NEW CAR, 7,000.00 MILES. DRIVING HOME FROM DEALERSHIP AFTER PURCHASE. WEATHER WAS MIXED RAIN AND FREEZING RAIN. I APPLIED THE BRAKES TO COMPLETE THE LAST SEGMENT OF THE CLOCKWISE CLOVERLEAF TURN. BRAKES LOCKED. NO ANTI-LOCK ACTION OCCURRED. CAR SLID INTO THE LEFT CURB AND BOUNCED OFF TO HIT THE RIGHT CURB. TOTAL FRONT END UNDERCARRIAGE DAMAGE. COST TO REPAIR, $14,000.00+. MORE THAN A MONTH TO GET PARTS AND REPAIR AT DEALER PREFERRED REPAIR SHOP. *TR

THE VEHICLE WON'T STOP. IT WAS A VERY COLD DAY, IT HAD BEEN SNOWING A BIT AND I WAS AT AN INTERSECTION. THE CAR SEEMED TO KEEP GOING AND THE ABS DID NOT DEPLOY EITHER. *TR

I HAVE A NEW LEXUS HS HYBRID AND I HAVE SPECIFICALLY NOTED PROBLEMS WITH THE BRAKES WHEN GOING OVER BUMPS, POTHOLES, ETC. THE BRAKES SEEM TO 'SKIP A BEAT', OR 'NOT CATCH' FOR A SECOND AFTER YOU GO OVER A POTHOLE AND I NOTED THIS DIRECTLY TO LEXUS AND IN THE SURVEY FORMS I FILLED OUT FOR THEM.

ON AT LEAST THREE SEPARATE OCCASIONS, MY LEXUS HS 250H HAS HAD A SENSATION OF LOSING ITS BRAKES. EACH OCCURRENCE HAPPENED WHILE SLOWING TO A STOP ON A BUMPY ROAD. AS THE BRAKES ARE APPLIED TO STOP, IF THE CAR HITS A POTHOLE OR BUMP, IT FEELS AS THOUGH I AM ON GLARE ICE WITH NO DECELERATION AT ALL. THE SENSATION LASTS ONLY A MOMENT AND THEN NORMAL BRAKING RESUMES. IT SEEMS TO ONLY HAPPEN AT SLOW SPEEDS ON A BUMPY ROAD. IN EACH CASE IT WAS NOTICEABLE ENOUGH THAT MY ADRENALINE KICKED IN. I HAVE REPORTED THIS TO THE DEALER AND TO LEXUS. NO REPAIRS OR OTHER ACTIONS HAVE BEEN TAKEN YET.

THIS IS TO REPORT A PROBLEM WITH BRAKING SYSTEM IN LEXUS 250H 2010 MODEL CAR. WHEN I DRIVE OVER A BUMP THE CAR LOSES A BRAKING POWER AND IT CAUSES WHAT SEEMS LIKE AN ACCELERATION FORWARD. LUCKILY THERE WERE NOT ANY ACCIDENTS YET AS I KEEP SUFFICIENT DISTANCE, BUT IT COULD LEAD TO SEVERE CONSEQUENCES. *TW

HELLO, I HAVE A 2010 LEXUS HS250H. THE CAR IS WONDERFUL, BUT SINCE IT HAS RECENTLY STARTED RAINING IN MY AREA, I HAVE HAD SEVERAL EXPERIENCES WHEN MY RIGHT TIRES GO OVER TWO SMALL METAL PLATES IN THE ROAD NEAR MY HOUSE AND I APPLY THE BRAKES AND THE CAR SEEMS TO GO OUT OF CONTROL. IT APPEARS TO SEIZE AND SLIP, AND IT IS VERY FRIGHTENING. AS A RESULT, I HAVE BEEN DRIVING AROUND THE METAL PLATES TO AVOID THEM. HOWEVER, IF I DON'T KNOW THE AREA I CANNOT ALWAYS ANTICIPATE THIS TYPE OF PROBLEM. *TW A SECOND PROBLEM I HAVE HAD WITH THE CAR, IS WHEN I DRIVE THROUGH A POTHOLE IN THE ROAD, IT ALSO APPEARS TO GO OUT OF CONTROL, SURGING AND STOPPING. I CONSIDER THESE TWO SITUATIONS TO BE SAFETY ISSUES, AND I HAVE NEVER EXPERIENCED THEM WITH ANY OTHER CARS I HAVE DRIVEN IN ALMOST 35 YEARS.

I PURCHASED A NEW 2010 LEXUS HS250H ON OCTOBER 31, 2009. I COMMUTE APPROXIMATELY 20 MILES EACH WAY TO MY OFFICE IN DOWNTOWN DENVER, CO. APPROXIMATELY 2 MONTHS AGO WHILE TRAVELING NORTH ON LINCOLN STREET AND BRAKING HARD TO SLOW FOR A LEFT TURN ONTO COLFAX WITH A GREEN LIGHT, I EXPERIENCED MOMENTARY BRAKE FAILURE AND WENT INTO THE INTERSECTION UNABLE TO SLOW OR STOP. THE STREET IN THE FAR LEFT TURN LANE HAS SEVERAL LARGE BUMPS AND I INITIALLY ATTRIBUTED THE PROBLEM TO THE CAR'S SUSPENSION WHEN I FILLED OUT A SURVEY FOR LEXUS. SINCE THAT EVENT, I HAVE HAD TWO MORE SIMILAR PROBLEMS AT THE SAME INTERSECTION. ON FEBRUARY 5, I REPORTED THE ISSUE TO THE LEXUS DEALERSHIP WHERE I PURCHASED THE CAR AND PROVIDED THEM IMFORMATION SIMILAR TO THE ABOVE DETAILS. THEY ARE LOOKING INTO THE ISSUE AT THIS TIME. I BELIEVE THAT THIS IS SIMILAR TO THE ISSUES REPORTED WITH THE 2010 PRIUS AND SHOULD BE INCLUDED WITH THAT RESEARCH. *CN

NOT SURE WHAT HAPPENED BUT THE CAR RAN INTO A BARRIER POLE WHILE TURNING INTO THE PARKING GARAGE. THE FRONT BUMPER WAS DAMAGED. I CANNOT TELL IF IT WAS A PROBLEM WITH BRAKE OR NOT. *TR

WHEN AT A MID-SPEEDS (TYPICALLY 35 TO 50 MPH) AND ONE TRIES TO BRAKE ON A ROUGH, UNEVEN OR LOOSE GRAVEL SURFACE, THE CAR ACCELERATES AGAINST THE DRIVER'S BRAKING. THIS IS PARTICULARLY PROBLEMATIC WHEN MAKING A TURN FROM A BUMPY OR UNEVEN ROAD. THE ACCELERATION FORCE OVERPOWERS THE DRIVER'S BRAKING AND MAKES THE TURN DIFFICULT CAUSING THE DRIVER POTENTIALLY TO OVERSHOOT THE TURN. THIS ACCELERATION AGAINST BRAKING HAS ALSO OCCURRED ON STRAIGHT ROAD DRIVING WHEN ONE BRAKES FROM MID-SPEEDS ON UNEVEN, BUMPY OR LOOSE GRAVEL ROADS. THIS EVENT HAS OCCURRED REPEATEDLY IN SIMILAR CIRCUMSTANCES. *TR

APPROACHING INTERSECTION USING BRAKE CAR ACCELERATED ON THREE SEPARATE INCIDENCES. 3,000 MILES ON CAR. ALL THREE INCIDENCES IN LAST 500 MILES. *TR

WE OWN A LEXUS HS-250H THAT SEEMS TO HAVE A PROBLEM WITH THE BRAKING SYSTEM. ON UNEVEN OR BUMPY ROAD SURFACES WHEN THE BRAKES ARE APPLIED THEY DO NOT INITIALLY RESPOND. IT TAKES A SECOND BRAKING APPLICATION FOR THE STOPPING PROCESS TO BEGIN. THIS DEFECT HAS OCCURRED APPROXIMATELY 4 TIMES SINCE WE PURCHASED THE CAR IN SEPTEMBER, 2009. *TR

MY CAR HAS LOST BRAKING/SLIPPED 3 OR 4 TIMES IN THE SAME SPOT ON MY STREET WHERE THERE IS UNEVEN PAYMENT. I DRIVE THE NEW LEXUS HS250H... IT SOUNDS VERY SIMILAR TO THE PRIUS BRAKE RECALL. I HAVE HAD THE CAR 2 MONTHS. AFTER A COUPLE OF BRAKE PRESSINGS, THE BRAKES RESUME. *TR

LEXIS HS250H 2010.....ON 4 DIFFERENT OCASIONS THE BRAKES FADE AND ALMOST CAUSED ME TO HAVE A REAR END ACCIDENT. I INFORMED LEXUS AND THEY SAID THERE WAS NOTHING WRONG. I HAVE OWNED A HYBRID CAR IN THE PAST AND THE BRAKES ON THAT CAR WORKED AS THEY SHOULD. THIS VEHICLE YOU CAN NOT TELL IF IT WILL STOP IN TIME. *TR

I PURCHASED A LEXUS HS250 IN OCTOBER 2009. SINCE THEN, I HAVE EXPERIENCED AT LEAST 6 OCCASIONS FROM THE END OF OCTOBER 2009 TO EARLY FEBRUARY 2010 IN WHICH I BRAKED WITH THE INTENTION OF COMING TO A STOP. THE VEHICLE BEGAN TO SLOW DOWN IN THE BRAKING PROCESS, THEN THE BRAKES STALLED FOR A FEW SECONDS BEFORE RESUMING THE BRAKING ACTION. IT IS UNEXPECTED AND DANGEROUS BECAUSE YOU DON'T KNOW IF YOUR BRAKES ARE COMPLETELY STALLING OR NOT. FOR A COUPLE OF SECONDS, EVERYTHING JUST GIVES WAY BEFORE THE BRAKES SEEM TO BEGIN WORKING AGAIN. IN THAT SITUATION, YOU DON'T KNOW WHETHER TO PRESS DOWN A SECOND TIME ON THE BRAKE OR TO PUMP THE BRAKE PEDAL OR NOT DO ANYTHING. WHEN THIS EVENT HAPPENS, YOU FEEL AS IF YOU HAVE ABSOLUTELY NO CONTROL OVER THE OPERATION OF THE VEHICLE, SIMILAR TO DRIVING ON A SHEET OF ICE, EXCEPT NONE OF THOSE SAFETY RULES SEEM TO APPLY HERE. THIS HAS HAPPENED ABOUT EVERY FEW WEEKS. I HAVE NOTICED THAT IT SOMETIMES HAPPENS WHEN I AM DRIVING OVER AN UNEVEN SURFACE, BUMP, OR A POTHOLE IN THE STREET WHILE BRAKING. WHILE I HAVE NOT BEEN INVOLVED IN A CRASH, IT HAS WORRIED ME THAT THIS COULD LEAD TO ONE. *JB

BRAKES MOMENTARILY DON'T FUNCTION AS I DRIVE OVER UNEVEN ROAD. IT FEELS LIKE YOU ARE HYDRO-PLANNING(SKIDDING) EVEN THOUGH ROAD IS NOT WET. *JB

TL*THE CONTACT OWNS A 2010 LEXUS HS250H. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS WITH THE ACCELERATION CRUISE CONTROL FEATURE ACTIVATED. THE CRUISE CONTROL SYSTEM FAILED TO FUNCTION WHEN IT WAS DISENGAGED. THE ACCELERATION CONTINUED, FOLLOWED BY AN UNINTENDED INCREASE IN SPEED. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN. THERE WERE FOUR SEPARATE OCCASIONS THAT THE IDENTICAL FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 2,000. UPDATED 2/26/10 *CN THE CONSUMER WAS INFORMED BY THE DEALER, THE CRUISE CONTROL WAS DESIGNED THAT WAY. UPDATED 05/10/10*JB