HEIGHT CONTROL FOR REAR AIR SUSPENSION BOTTOMS OUT AND THE VEHICLE BOUNCE VIOLENTLY WHILE DRIVING AND THE CONTROL SWITCH FOR THE HEIGHT IS STUCK IN NEUTRAL
2007 Lexus GX470
Owners filed 27 complaints about this vehicle with federal regulators, most often about the vehicle speed control. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Vehicle Speed Control | 4 | 2 | 0 | 1 | |
| Structure › Body | 4 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic | 3 | 2 | 0 | 0 | |
| Electronic Stability Control (esc) | 3 | 1 | 0 | 1 | |
| Unknown or Other | 2 | 0 | 0 | 0 | |
| Engine | 2 | 0 | 0 | 0 | |
| Air Bags | 2 | 0 | 0 | 0 | |
| Vehicle Speed Control › Accelerator Pedal | 1 | 0 | 0 | 0 | |
| Tires | 1 | 0 | 0 | 0 | |
| Suspension › Front | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTHE SUNROOF DOOR IS RUSTED ALL OVER THE METAL SURROUNDING THE GLASS ON THE INSIDE OF THE VEHICLE. THE ROOF OF THE CAR IS OK BUT I FEAR THE RUST WILL EVENTUALLY GET THERE. MY CONCERN IS THAT THE SUNROOF DOOR MIGHT GET DETACHED WHILE DRIVING AND MAY CAUSE A SERIOUS ACCIDENT. I HAVE SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAY THERE IS NO CAMPAIGN OR RECALL ON THE ISSUE. MY CAR IS ALWAYS IN THE GARAGE WHILE NOT IN USE AND THERE IS NO LEAK ON THE DOOR SO I BELIEVE IS A PROBLEM WITH THE MATERIAL USED ON THIS MODEL. I HAVE ANOTHER LEXUS A 2000 GS 400 AND THE SUNROOF DOOR IS IN PERFECT CONDITION. I HAVE SPOKE TO OTHER GS 470 OWNER AND THEY HAVE THE SAME PROBLEM. I WILL APPRECIATE FROM YOU TO INVESTIGATE WHY IS THIS HAPPENING WITH THIS MODEL BEFORE THERE IS AN ACCIDENT BECAUSE OF THIS PROBLEM. THANKS.
DASHBOARD/COVER CRACKS OVER THE (1) ODOMETER ASSEMBLY AND (2) GLOVE COMPARTMENTS. THESE MAY AFFECT THE AIR BAGS IN THOSE AREAS. I BOUGHT THIS USED AT AROUND 95000 MILES ON JANUARY 20, 2018 FROM INFINITY BERMAN LA SALLE ST CHICAGO ILLINOIS. I READ THERE WERE PREVIOUS REPORTS ON DASHBOARD FOR EARLIER GX470 BUT THIS IS NOT COVERED. CARFAX REPORT FOR THIS VIN DOES NOT HAVE REPORTED ACCIDENT OR DAMAGE.
CRACKED DASHBOARD.
- ENTIRE VEHICLE VIOLENTLY SHAKES AND VIBRATES WHILE DRIVING ANYWHERE BETWEEN 40MPH - 65MPH. DOES NOT VIBRATE WHEN NOT ACCELERATING OR COASTING. - ENTIRE DASHBOARD IS CRACKING AND CHIPPING.
HIT SIDE ROAD ON HIGHWAY THAT WAS GRAVEL. TURNED WHEEL TO GET BACK ON HIGHWAY AND SUV ROLLED 1 1/2 TIMES - HAD TAKEN IT IN A COUPLE YEARS PRIOR DUE TO BACK WHEELS NOT BEING STABLE ON GRAVEL ROADS AND WAS TOLD THE STABILITY CONTROL WAS FINE WHICH IT WASN'T.
DASH IS CRACKING
NOTHING HAS BEEN DONE SINCE BEING NOTIFIED OF THE RECALL MONTHS AGO. RECALL NO. 16V-065
I OWN THIS LEXUS 2007 GX470, AT 120,00 MILES HAS A COMPLETELY OVERHAULED AND NOW 143,000 MILES ALL YELLOW WARNING LIGHTS ILLUMINATED THAT INCLUDING "ENGINE" THE ENGINE STARTS MAKE NOISE AND KING OF DRAGGING SOMTHING, AFTER DIAGNOSTICS. "THE SECONDARY AIR INJECTION SYSTEM SWITCHING VALVE STUCK OPEN BOTH ONE AND TWO" I CALLED DEALER AND TOTAL PARTS COST ME $1,200 NOT INCLUDE LABOR YET. THAT'S RIDICULOUS.
I AM THE OWNER OF A 2006 LEXUS GX470 (VIN [XXX]). A MONTH OR SO AGO, AT OR ABOUT 56,500 MILES, THE CHECK ENGINE LIGHT CAME ON ALONG WITH ABOUT THREE OTHER YELLOW WARNING LIGHTS. ALSO, THE ENGINE WENT INTO A MODE THAT BARELY ALLOWED ME TO DRIVE DOWN THE ROAD. ON OR ABOUT JANUARY 27 OF THIS YEAR, I LIMPED TO THE LEXUS DEALER FOR INSPECTION. AS THE ATTACHED REPORT INDICATES, MY VEHICLE WAS DIAGNOSED WITH A FAILURE OF THE SECONDARY AIR SYSTEM WITH A REPAIR ESTIMATE OF $2,114.60. (SEE PAGE 9 OF THE ATTACHED AUTOPOINT FITNESS INSPECTION & TREATMENT PLAN). AFTER RESEARCH, IT APPEARS THAT THIS PROBLEM IS VERY COMMON WITH THIS ENGINE TYPE. I WOULD ASSERT THAT MINE IS A DEFECTIVE VEHICLE. IT SEEMS THE SECONDARY AIR PUMP (PART OF THE EMISSIONS SYSTEM) IS DEFECTIVE AND DETERIORATES, CAUSING THE ENTIRE SYSTEM TO STOP WORKING. THIS THEN CAUSES THE ENGINE CONTROL SYSTEM TO REDUCE THE ENGINE TO A "LIMP MODE" THAT IS DANGEROUS AND DYSFUNCTIONAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE AIR SUSPENSION SYSTEM DOES NOT FUNCTION PROPERLY CAUSING THE VEHICLE TO BOUNCE AGGRESSIVELY. SOMETIMES THE PROBLEM RECTIFIES ITSELF AND THE SYSTEM MIRACULOUSLY BEGINS FUNCTIONING AGAIN WITH PROPER FILL OF THE AIR SUSPENSION BLADDERS OR PROPER SENSOR CONTROL. I AM AWARE THAT THIS IS A COMMON FAILURE OF THIS MODEL VEHICLE AND YEAR. SO MUCH SO THAT THERE ARE COMPANIES DEDICATED SOLELY TO SELLING ONLY AIR RIDE SUSPENSION SYSTEMS/COMPONENTS AND AIR SUSPENSION CONVERSION SYSTEMS TO COMPLETELY ELIMINATE THE AIR SUSPENSION FROM YOUR VEHICLE AND CONVERT TO TRADITIONAL SPRING SUSPENSION. THIS IS CERTAINLY A HAZARD AND HAS CAUSED THE VEHICLE TO BOUNCE IN FAST AND SLOW SPEEDS. CONTROL OF VEHICLE ON FREEWAY AT 70 MPH BECOMES INTIMIDATING.
WHILE I WAS DRIVING MY VEHICLE THE VSC,ABS,AND ETC LIGHTS CAME ON,THIS IS NOT THE FIRST TIME THAT THIS HAD HAPPENED,THE LIGHTS HAS CAME ON BEFORE WHILE AT A STOP LIGHT AND IN PARK.THE VEHICLE NOW WILL NOT GO INTO GEAR IT ONLY STAYS IN PARK.IT STILL WILL START BUT CAN'T DRIVE BECAUSE IT WON'T GO INTO GEAR. THE CAR ALSO WAS PULLING TO THE SIDE WHILE DRIVING AND ON SEVERAL OCCASIONS IT WOULD NOT START AT ALL FOR WHATEVER REASON .I SEARCHED GOOGLE AND YOUTUBE AND SOMEONE SAID TO UNPLUG THE BATTERY FOR 30 MINUTES AND IT SHOULD START AND IT DID. I FORGOT WHAT THEY SAID THE CAUSE OF IT,I THINK THEY SAID THE EMS NEEDED TO BE RESET.I DON'T THINK THESE THINGS SHOULD BE HAPPENING BUT EVERY TIME IT DOES IT HAPPENS IN THE SAME PATTERN AND WE HAVE TO RESET THE EMS .THE GEAR JUST RECENTLY MALFUNCTIONED THIS WEEK.I THINK THIS IS VERY DANGEROUS AND SOMEONE NEEDS TO INVESTIGATE THIS ASAP BEFORE SOMETHING BAD HAPPENS. I HAVE NOT CONTACTED LEXUS BECAUSE IT IS POINTLESS AND THEY WILL NOT DO ANYTHING ABOUT IT,I SHOULD KNOW FROM PAST EXPERIENCES WITH THEM.
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD UNDER THE HOOD. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING APPROXIMATELY 70 MPH. IN ADDITION, UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS VEERED TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
DASH IS CRACKING ACROSS THE WHOLE TOP, CONCERNED ABOUT AIRBAG SAFETY. *TR
THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE HATCH BACK DOOR WAS DESIGNED TO ONLY OPEN FROM THE EXTERIOR AND DID NOT ALLOW MANUAL OPERATION FROM THE INTERIOR. THE CONTACT MENTIONED THAT SHE CONSIDERED THIS TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
TL* THE CONTACT OWNS A 2007 LEXUS GS470. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO ENTER A PARKING SPACE. THE VEHICLE COULD NOT BE STOPPED AND TRAVELED OVER THE CURB BEFORE CRASHING INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS TO THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO FOR THE BRAKE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT WHILE IN PARK, THE ENGINE RPMS RACED TO 7500. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE AUTOMATIC KEYLESS FOB FAILED AND THE ONLY WAY TO ACTIVATE THE DOOR LOCKS WAS WITH THE KEY FOB. THERE WAS NO MANUAL ENTRY FOR THE VEHICLE. THE CONTACT STATED THAT THE DOORS AND THE REAR HATCH WERE UNABLE TO BE OPENED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT A REPRESENTATIVE WOULD RETURN HER CALL WITHIN TWENTY-FOUR HOURS OF NOTIFICATION. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/17/11 *BF THE DEALER AGREED TO FIX THE VEHICLE AT NO CHARGE. UPDATE 10/26/11
STOPPED SHORT AT A TRAFFIC LIGHT (ABS ENGAGED). PROCEEDED TO IDLE FORWARD TOWARD THE CAR STOPPED IN FRONT OF ME, APPLIED BRAKE PEDAL WHICH WENT STRAIGHT TO THE FLOOR, RESULTING IN A MINOR ACCIDENT AT 5MPH. *TT
20 of 27 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.