TL* THE CONTACT OWNS A 2015 LEXUS GS 450 HYBRID. ON FEBRUARY 16, 2018, WHILE DRIVING 40 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE COULD NOT BE RESTARTED. THE CONTACT STATED THAT THE "STEERING HYBRID SYSTEM DISENGAGED, PLEASE CHECK HYBRID SYSTEM" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO LEXUS OF MANHATTAN (627 11TH AVE, NEW YORK, NY 10036 (877) 364-2795) WHERE THE CONTACT WAS INFORMED THAT WIRES HAD BEEN EATEN BY RODENTS AND THAT THE WIRING TO THE HYBRID SYSTEM NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 28,344.
2015 Lexus GS Hybrid
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSteering
Filed Feb 26, 201828,344 milesNY
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.