2007 Lexus ES350 complaints

WHILE BACKING MY 2007 LEXUS ES 350 UP MY DRIVEWAY, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO THE CORNER OF MY GARAGE. ALTHOUGH DRIVING CAREFULLY AND SLOWLY, THE VEHICLE JOLTED BACK AS IF THE FUEL INJECTION SYSTEM HAD KICKED IN. NO ONE WAS INJURED, AND I DID NOT FILE AN INSURANCE CLAIM FOR RESULTING DAMAGE TO THE CAR OR THE GARAGE. *TR

07/LEXUS/ES350/4DR FOR THE PAST 2 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. SOMETIMES WHEN I DRIVE AT NIGHT, THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF THEY MAY OR MAY NOT COME BACK ON AGAIN. IF THEY COME ON, IT IS ONLY BRIEFLY. THEN THE PROBLEM STARTS AGAIN. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST AT LEAST $500 DOLLARS TO REPLACE BOTH LIGHTS AND THAT THIS IS THE FIRST STEP BEFORE DETERMINING IF THERE IS AN ELECTRICAL PROBLEM. THE PRICE IS OUTRAGEOUS JUST FOR A HEADLIGHT BULB WHEN THIS MAY OR MAY NOT BE THE PROBLEM. PLEASE ASSIST ME WITH GETTING RESULTS BEFORE I AM INVOLVED IN AN ACCIDENT. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. AS THE CONTACT WAS DRIVING 5 MPH INTO HER DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE GARAGE DOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000. UPDATED 8/4/10 *CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 08/09/10*JB

THE VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSED BY SUDDEN ACCELERATION. THE DRIVER WAS STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN, THE DRIVER RELEASE THE BRAKE AND THEN THE VEHICLE ACCELERATED ON ITS OWN AND COLLIDED WITH THE VEHICLE AHEAD. THE ACCIDENT WAS REPORTED TO THE LEXUS AS A PRODUCT LIABILITY CASE, CAUSED BY A SUDDEN OR UNINTENDED ACCELERATION. THE VEHICLE WAS INSPECTED AT THE MAGNUSSEN LEXUS DEALERSHIPS, FREMONT, CALIFORNIA BY LEXUS TECHNICIANS ON JANUARY 26, 2010. ON FEBRUARY 10, 2010 THE LEXUS CLAIMS ADMINISTRATOR SENT US A LETTER STATING THAT THE VEHICLE REVEALED NO EVIDENCE OF ANY VEHICLE DEFECTS. I REJECT THIS ASSERTION BY LEXUS AND HEREBY REQUESTING THAT NHTSA INVESTIGATE THIS MATTER. *TR

I HAVE A 2007 LEXUS ES 350. LAST SEPTEMBER AS I WAS ENTERING A FREEWAY AND SPEEDING UP IN ORDER TO JOIN THE CARS DRIVING AT ABOUT 60 MPH, MY ACCELERATOR STUCK WHEN I TOOK MY FOOT OFF AND I CONTINUED WITH THE ENGINE REVVED UP AS I BRAKED WITH BOTH FEET. I CONTINUED TO BRAKE WITH ONE FOOT AND REACH DOWN WITH MY OTHER FOOT AND GOT IT UNDER THE ACCELERATOR AND WAS ABLE TO LIFT IT BACK UP. I DID NOT HAVE THE HEAVY DUTY CARPET THAT IS ON RECALL. THE DEALER CHECKED IT OUT AND SAID THEY COULD FIND NOTHING WRONG. I HAVE THE RECEIPT VERIFYING THIS. IT WAS A TERRIFYING EXPERIENCE! *TR

POWER BRAKES ON MY LEXUS ES350 . WHEN STOPPED THE POWER BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR BOARD WHEN CONTINUOUS PRESSURE IS APPLIED TO THE BRAKE PEDAL . DUE TO THE FACT THE ELECTRONICS ATTACHED TO THE BRAKE SYSTEM REQUIRE CONTINUOUS PUMPING OF THE BRAKES TO MAINTAIN A FIRM FEELING WHEN MOVING AND STOPPED . ALSO WHEN THE MOTOR IS OFF THE BRAKE PEDAL DOES NOT WORK BUT THE EMERGENCY BRAKE DOES THE LEXUS MECHANIC TOLD ME THIS WAS NORMAL NOT TO WORRY . I TOOK THE CAR TO A VERY COMPETENT AUTO MECHANIC AND HE SUGGESTED I REPORT THIS TO THE NHTSA . I LIVE IN SANTEE WHERE THE POLICE OFFICER AND HIS FAMILY DIED DRIVING A VEHICLE SIMILAR TO MINE . I FIND MYSELF DRIVING MY TRUCK MORE OFTEN NOW. *TR

2007 ES 350 ACCELERATOR DID NOT RETURN TO NORMAL AFTER ACCELERATING. INSTEAD, SLOW AND SLUGGISH PEDAL RETURN WAS EXPERIENCED BY ME AS DRIVER. I WAS ON THE HIGHWAY AND HAD THE LUXURY OF WAITING FOR PEDAL TO RETURN. ONLY HAPPENED ONE TIME; FLOOR MATS WERE IN CAR AT THE TIME BUT I DO NOT BELIEVE THEY HAD ANYTHING TO DO WITH EVENT. FLOOR MATS WERE REMOVED WITH RECALL NOTICE IN 2009 *CN

I RECEIVED A LESS THAN REASSURING ASSESSMENT TODAY OF HOW MY '07 LEXUS ES 350 WAS FIXED AT KEYES LEXUS, VAN NUYS, CA, FOLLOWING A RECALL NOTICE. ALTHOUGH THE ACCELERATOR PEDAL HAD BEEN TRIMMED, AND SOUND MATERIAL WAS REMOVED FROM THE DRIVER-SIDE FLOOR MAT AREA, THE PRINCIPAL SUDDEN ACCELERATION PROBLEM REMAINED UNSOLVED, ACCORDING TO BILL HORVATH, LEXUS SERVICE REP. BACKGROUND: WHILE TRAVELING WEST ON THE 60 FREEWAY IN MID-DECEMBER MY CAR TOOK OFF LIKE A BAT OUT OF '!@#$% AS I NEARED CHINO AIRPORT, LOCATED APPROXIMATELY 50 MILES FROM HEMET, WHERE I VISIT MY 95-YEAR OLD MOTHER EACH WEEK. THE CAR'S CRUISE CONTROL HAD BEEN ACTIVATED AND IN USE FOR ABOUT FIVE MINUTES. MY SPEED WAS SET AT 68 MPH WHEN SUDDENLY THE CAR SIMPLY TOOK OFF, ULTIMATELY REACHING NEARLY 100 MPH. AT THE TIME OF ACCELERATION MY RIGHT FOOT WAS NO WHERE NEAR THE GAS PEDAL OR BRAKE. I REMOVED THE ORIGINAL LEXUS CAR MATS LONG AGO. NEVERTHELESS, IT PROVED TO BE AN UNBELIEVABLE EXPERIENCE AND TERRIFYING RIDE. I SHUT OFF THE CRUISE CONTROL DEVICE, HIT THE BRAKE AS HARD AS A COULD, THREW THE AUTO-GEAR SHIFT INTO NEUTRAL AND PULLED OFF TO THE SIDE OF THE FREEWAY. I WASN'T HURT, BUT TERRIFIED BY THE EXPERIENCE. I WILL NOT LET MY WIFE OR DAUGHTER DRIVE THIS DEFECTIVE CAR--EVER! THE LEXUS TECHNICIANS WERE UNABLE TO DUPLICATE THE CRUISE-CONTROL INSTANT ACCELERATION PROBLEM, ACCORDING TO HORVATH. WHEN I PICKED UP THE CAR I TOLD HORVATH THAT I'M ACCEPTING IT UNDER PROTEST AND THAT THE DEALER'S SOLUTION AND FINDINGS TO MY VE

COLLISION ACCELERATOR STUCK, STEPPED ON AND HELD BRAKES BUT CAR SPED UP. *TR

OUT OF NOWHERE THE ES 350 LEXUS ACCELERATED IN REVERSE. I HAD TO PRACTICALLY STAND ON THE BRAKES BOTH FEET WITH ALL MY EFFORT TO STOP THE CAR WHILE THE ENGINE CONTINUED TO ACCELERATE. IT WOULD NOT GO INTO NEUTRAL OR DRIVE OR PARK OR TURN OFF DESPITE HOLDING THE IGNITION KEY. THE WHOLE INCIDENT LASTED ABOUT A MINUTE OR SO AND SUDDENLY, LIKE A SWITCH WAS HIT, THE ENGINE STOPPED RACING AND THE CAR BECAME IDOL AND NO DAMAGE WAS DONE TO ME OR THE CAR OR THE HOUSE. *TR

2007 LEXUS ES350. COMPLAINED TWICE TO DEALER ABOUT UNEXPECTED ACCELERATION. DEALER INITIALLY SAID THERE WAS NOTHING WRONG. SECOND TIME THEY INDICATED IT WAS A COMPUTER GLITCH AND "FLASHED" THE SYSTEM. THIS HAS NOT TAKEN CARE OF THE PROBLEM. WAS TOLD TO KEEP COMPLAINING, SO THAT LEXUS WOULD EVENTUALLY FIND A FIX. PROBLEM REMAINS....WHEN YOU APPROACH A RED LIGHT AND BEGIN TO STOP, THEN THE LIGHT CHANGES TO GREEN...WHEN YOU GO TO ACCELERATE, THE TRANSMISSION "JUMPS" AND ACCELERATES UNEXPECTEDLY. I HAVEN'T HAD AN ACCIDENT, BUT AM AFRAID THAT I'LL HIT ANOTHER CAR. THIS IS NOT A ONE TIME OCCURRENCE. *TR

REFERENCE: MY 2007 LEXUS ES 350 ON THE RECALL FOR FLOOR MATS AND PEDAL OF THE ACCELERATOR. INCIDENT HAPPENED 2/1/10 12 PM EST PLACE: ASHLAND, OH 44805 BILL HARRIS GM DEALERSHIP I PULLED INTO THE PARKING LOT OF THE GM DEALERSHIP AND ALL OF A SUDDEN MY LEXUS ES350 (2007)ACCELERATED SO HIGH THAT I THOUGHT IT WOULD GO THROUGH THE PLATE GLASS WINDOW OF THE DEALERSHIP. I STOOD ON THE BRAKES AND GOT THE CAR INTO NEUTRAL. IT ROCKED BACK AND FORTH AFTER I PUT IT INTO NEUTRAL WITH PEOPLE WATCHING THIS HAPPEN. THEY THOUGHT THAT I WAS GOING THROUGH THE PLATE GLASS WINDOW INTO THE SHOWROOM. THE WITNESSES AT BILL HARRIS DEALERSHIP, AND OTHER PEOPLE SAW ME AND THE MESS I WAS IN WITH THE LEXUS. THE CAR WAS TOWED TO GERMAIN LEXUS OF EASTON IN COLUMBUS, OH BY LEXUS ,PER SUPERVISOR OF SERVICE SPECIALISTS. SHE TOLD ME TO RENT A VEHICLE AND PAY FOR IT MYSELF UP TO 50.00 PER DAY. IT WILL BE 2 WEEKS UNTIL I GET MY MONEY BACK FOR THE RENTAL,IF I FURNISHED A PROOF OF RENTAL AND SEND IT TO FAX TO HER ATTENTION. I TALKED WITH CUSTOMER SERVICE REP IN SERVICE AT THE LEXUS DEALERSHIP IN COLUMBUS. SHE TOLD ME TO "GET IN LINE SINCE THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM WITH THE MATS." I DID NOT HAVE THE MATS IN THE CAR. MY HUSBAND, AN AUTOMOTIVE ENGINEER, TOOK THE MATS OUT OF THE CAR WHEN WE GOT THE LETTER FROM LEXUS ABOUT THE MATS AND THE PEDAL ON OUR LEXUS IN WHICH THEY WOULD SEND US ANOTHER LETTER WHEN THE TIME CAME FOR THE FIX IN APRIL 2010!!!! HOW COULD IT BE THE MATS OR THE PEDAL SINCE THERE

I BOUGHT A LEXUS ES 350 2007 MODEL (MANUFACTURED BY TOYOTA) IN NOVEMBER 2006 AND FROM THE VERY BEGINNING I HAVE BEEN COMPLAINING TO THE DEALERSHIPS ABOUT HOW THE ABS BRAKES ARE VERY SLOW TO RESPOND TO APPLICATION AND HOW THEY DON'T ENGAGE AS HARD AS THEY SHOULD. ON MULTIPLE OCCASIONS THE DEALERSHIP TESTED THESE AND REPORTED BACK THAT THEY ARE IN CONFORMITY WITH "TOYOTA STANDARDS" FOR ES 350 EVEN THOUGH THE OTHER LEXUS MODELS LIKE RX OR IS HAVE MUCH MORE RESPONSIVE BRAKES (I KNOW THIS BECAUSE THE DEALERSHIP GIVES US LOANER CARS DURING SERVICING). THE DEALER ALSO CONFIRMED THAT IT WAS ONLY THE ES 350 MODEL BRAKES THAT WERE SO UNRESPONSIVE. THIS TIME, WHEN I WAS GIVEN A 2010 ES 350 LOANER, I FELT THAT THE BRAKES ON THAT WERE MUCH MUCH BETTER AND WHEN I INQUIRED FROM THE DEALER HE TOLD ME THAT BECAUSE OF THE MULTIPLE COMPLAINTS THAT TOYOTA HAD RECEIVED ON THE ES 350 2007-2009 MODELS, THEY HAVE CHANGED THE BRAKES ON THE ES 2010 MODEL TO MAKE THEM MORE RESPONSIVE. WHEN I INQUIRED ABOUT REPAIRING OR REPLACING THE BRAKES ON 2007-2009 MODELS TO MAKE THE SIMILAR TO THE NEW 2010 MODEL BRAKES, HE SAID THAT TOYOTA WAS NOT DOING THAT, AGAIN BECAUSE THEY STILL ARE APPROPRIATE BY "TOYOTA STANDARDS". ON MANY OCCASIONS WHEN I HAVE HAD TO APPLY BRAKES IN AN EMERGENCY, I HAVE FELT VERY UNSAFE AND WANTED BETTER BRAKES BUT WAS RECONCILED DUE TO THE PROMISE OF THE "TOYOTA STANDARD". BUT GIVEN THE PROBLEMS NOW FOUND IN THE ABS BRAKES OF PRIUS AND OTHER CAR MODELS, I REQUEST YOU TO PLEASE ASK TOYOTA

VEHICLE: LEXUS ES350 - 2007 PROBLEM: WHEN BACKING UP OUT OF THE DRIVEWAY OR ONTO A BUSY STREET, THE CAR STALLS WHEN SHIFTED INTO DRIVE. THE COMPUTER RESETS ITSELF WHICH COULD BE 5 SECONDS AND THE CAR NEEDS TO BE RESTARTED OR ENOUGH TIME TO BE CRASHED INTO. I HAVE HAD THREE NEAR MISSES AS THE CAR STALLED WHEN BACKED UP ONTO A BUSY ROAD. THE PROBLEM HAS HAPPENED TO BOTH MYSELF AND WIFE, SO IT IS DRIVER INDEPENDENT. THE LEXUS DEALER SAID THERE IS NO FIX. THEY CLAIM THE SOFTWARE IS EITHER A YES OR NO FOR REVERSE OR FORWARD AND THE "ROLL" BETWEEN THE TWO CAN NOT BE INTERPRETED CAUSING THE VEHICLE TO STALL. THIS IS EXTREMELY CONCERNING DUE TO THE NEAR MISS ACCIDENTS. I UNDERSTAND IT IS A PROBLEM WITH THE ES AND IS. THE PROBLEM IS VERY INTERMITTENT, BUT HAS OCCURRED 6 TIMES WITHIN MY 3 YEARS OF OWNERSHIP. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHENEVER THE CONTACT ATTEMPTED TO SLOW DOWN OR ACCELERATE FROM AFTER STOPPING, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE PARK-NEUTRAL SWITCH; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37000.

MY 2007 LEXUS ES350 SOMETIMES ACCELERATES ON ITS OWN WHILE CRUISE CONTROL IS ENGAGED. NO SIGNIFICANT EXPLANATION IS AVAILABLE. I AM TYPICALLY DRIVING IN CRUISE. I HAVE NOT TOUCHED ANYTHING, TRIED TO ACCELERATE OR ANYTHING. FOR LACK OF A BETTER EXPLANATION, IT IS AS IF IT IS POSSESSED, IT JUST HAPPENS. THIS OCCURS OCCASIONALLY, A COUPLE OF MONTHS CAN GO BY BETWEEN INSTANCES. IN MY CASE IT HAS BEEN ABOUT 2 MONTHS SINCE THE LAST TIME IT HAS HAPPENED. ON THE OCCASIONS IT HAS HAPPENED I ALLOW I DO NOT ALLOW IT TO GO MORE THAN 10 MPH ABOVE THE SET SPEED BEFORE I DISENGAGE THE CRUISE CONTROL. DISENGAGING THE CRUISE CONTROL SEEMS TO RESOLVE THE PROBLEM. *TR

WHEN I LET UP ON THE GAS AND THEN STEP ON THE GAS PEDAL TO CONTINUE THE CAR LURCHES. THIS HAPPENS ON A RANDOM BASIS AND I HAVE REPORTED THIS TO LEXUS SEVERAL TIMES SINCE I HAVE OWNED THE CAR BUT THEY TELL ME IF IT DOES NOT DO IT WHILE THEY ARE TEST DRIVING THERE IS NOTHING THEY CAN DO. THEY SAY EVERYTHING CHECKS OUT OK AND THERE ARE NO ERROR CODES SHOWING ON THE COMPUTER. I HAVE TOLD THEM IT IS EITHER THE TRANSMISSION OR WHATEVER CONTROLS THE GAS PEDAL AND THEY DON'T SEEM TO BE CONCERNED. IN MY OPINION THERE IS DEFINITELY SOMETHING WRONG SOMEWHERE. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT SHE FELT A THRUST/SURGING MOTION WHILE DRIVING THE VEHICLE AS IF SOMEONE HIT HER FROM THE REAR. SHE NOTICED THE PROBLEM ABOUT 6 DIFFERENT TIMES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE TRANSMISSION SOFTWARE WAS UPGRADED. THE CONTACT HAD NOT NOTICED THE PROBLEM SINCE THE UPGRADE. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 35,000. THE FAILURE MILEAGE WAS APPROXIMATELY 32,800.

I HAVE A 2007 LEXUS, ES, AND I FEEL THE PROBLEM IS WITH THE ELECTRONIC PUSH BUTTON ENGINE STARTER, AND NOT THE FLOOR MATS! PEOPLE HAVE EXPERIENCED FATAL CAR CRASHES DUE TO ITS COMPUTER MALFUNCTIONING. DIDN'T A DRIVER AND HIS FAMILY LOSE THEIR LIVES IN A LEXUS 350. WHY IS TOYOTA RELUCTANT TO GIVE ME PERSONAL SAFETY AND PEACE OF MIND? *TR

I AM PLEASED TO SEE SOMETHING IS FINALLY BEING DONE ABOUT THE LEXUS ES 350 2007 ACCELERATION PROBLEM. I FILED A COMPLAINT IN DEC 2006, AS I WAS SPARED FROM A FATAL CRASH DUE TO THE ACCELERATION PROBLEM. THE RECALL THAT CAME OUT THE FOLLOWING SPRING WAS ONLY FOR LEXUS MATS AND I DID NOT HAVE A LEXUS MAT BUT HAD ANOTHER STORE BOUGHT MAT. THE 2007 RECALL PROGRAM DID NOT PROPERLY ADDRESS THE ISSUE. I DISCUSSED WITH THIS AGENCY AND SENT LETTERS TO TOYATO IN JAPAN AND TO THE LEXUS HEADQUARTERS IN CA. I KEPT COPIES OF ALL CORRESPONDENCE SENT IN 2006 SO THEY KNEW ABOUT THE PROBLEM. I EVEN SENT COPIES OF COMPLAINTS POSTED ON THIS WEBSITE, AS THE LEXUS DEALERSHIP DENIED ANY REPORTABLE INCIDENCE. I AM SO DISAPPOINTED THAT PEOPLE DIED AFTER MY ATTEMPT TO GET SOMEONE TO LISTEN. I AM STILL FEARFUL OF OUR CAR, BUT CAN'T SELL IT FOR A FAIR PRICE SO WE HAVE CONTINUED TO DRIVE IT WITH MUCH CONCERN FOR NOT ONLY OUR FAMILY BUT OTHERS ON THE ROAD. THESE CARS SHOULD HAVE BEEN TAKEN OFF THE ROAD IN 2006. I STILL HAVE NIGHTMARES ABOUT THE CAR ACCELERATING AND PROBABLY WILL FOR A LIFETIME. I FEEL YOUR AGENCY SHOULD HAVE BEEN MORE AGGRESIVE IN 2006 WHEN THIS FIRST STARTED. TOYOTA/LEXUS HAS FAILED THOSE WHO HAVE DIED OR BEEN INJURED AND ANY ADDITIONAL POTENTIAL INJURIES OR LOSSES THAT MAY OCCUR BEFORE APRIL 2010 WHEN THE NEW SOFTWARE AND PEDALS BECOME AVAILABLE WILL BE THEIR FAULT AS WELL. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE CONTACT WAS HAVING HER VEHICLE INSPECTED THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS WERE WORN AND NEEDED TO BE REPLACED. THE CONTACT HAD NO KNOWLEDGE THAT THE BRAKES PADS NEEDED TO BE SERVICED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 20,000.

2007 LEXUS ES350 UNINTENDED ACCELERATION. *NJ THE CONSUMER WAS BACKING OUT OF THE GARAGE, WHEN THE ACCELERATOR BECAME STUCK. HE APPLIED THE BRAKES NUMEROUS TIMES, BUT THE VEHICLE WOULD NOT STOP. CONSEQUENTLY, THE CONSUMER HIT A BUSH AND A TREE. THE CONSUMER THEN PUT THE VEHICLE IN DRIVE AND AGAIN, IT ACCELERATED OUT OF CONTROL AND WENT STRAIGHT INTO THE GARAGE AND STOPPED AFTER IT HIT A CHEST. THE CONSUMER EXPERIENCED UNWANTED ACCELERATION FOR THE SECOND TIME ONE NOVEMBER 14, 2009 WHEN THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO HIS HOUSE. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY STATED NOTHING WAS WRONG. THE SAME DAY, AFTER THE CONSUMER LEFT THE DEALER, HE ONCE AGAIN EXPERIENCED UNWANTED ACCELERATION CAUSING MORE DAMAGE TO THE VEHICLE. *JB

UNINTENDED ACCELERATION ON MY 2007 ES350 LEXUS. DAMAGE TO MY ENTIRE RIGHT SIDE OF CAR, WHEELS. HAPPENED ON 7/09/08, NO WINTER MATS IN CAR. IT WAS TOWED TO THE DEALER, WHERE THEY KEPT IT FOR 5 MONTHS,& REFUSED TO TALK TO ME, BECAUSE IT WAS A LEGAL MATTER. THEY FOUND NO PROBLEM. TW*

I OWN A 2007 LEXUS ES 350 AND WAS ON THE 10 FWY IN THE FAST LANE (THIRD LANE) AND A CAR STOPPED FOR NO REASON AND NO TRAFFIC. I TRIED TO STOP AND MY FLOOR MAT SLID FORWARD AND MY CAR WENT FASTER AND I TRIED TO STOP AND PUSH ON THE BRAKE AND THE CAR WAS NOT STOPPING. I COULD NOT CONTROL MY CAR AND STOPPED INTO THE BACK OF A MINI VAN. MY CAR HAD TO BE TOWED AWAY AND WHEN I CALLED THE CLAIM TO MY AAA INSURANCE COMPANY THE INSURANCE REP LET ME KNOW THAT THERE WAS A RECALL ON MY CAR AND I NEVER RECEIVED ANY LETTER OR NOTICE IN REGARDS TO A RECALL THIS HAPPENED ON 12/23/09 AND I AM A MOTHER OF THREE CHILDREN AND THE TOW TRUCK DRIVER LET ME KNOW THIS COULD HAVE KILLED ME. MY AIR BAGS DID NOT DEPLOY. *TR

I TURNED RIGHT INTO THE PARKING LOT AND PROCEEDED APPROXIMATELY 120 FEET AND TURNED RIGHT INTO THE FIRST AVAILABLE PARKING SPOT. THERE ARE SPEED BUMPS IN PARKING LOT THAT DO NOT ALLOW ANY SPEED TO BE GAINED BETWEEN DRIVEWAY AND PARKING SPOT. AS SOON AS MY CAR ENTERED THE PARKING SPOT, AND WITH MY FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD JUMPING THE PARKING CURB AND HITTING THE OUTSIDE OF THE DENTAL BUILDING. THE VEHICLE LUNGED FORWARD OVER THE PARKING CURB, THROUGH SHRUBBERY, STRUCK A PARKING SIGN AND FINALLY THE BUILDING, A TOTAL DISTANCE OF ABOUT 6 FEET, BEFORE STOPPING. THE SITUATION HAPPENED ONLY ONCE AND WAS ENOUGH FOR US TO REQUEST LEXUS TO BUY THE VEHICLE BACK FROM US. LEXUS LOOKED AT THE FLOOR MATS AND DEEMED THEY WERE SECURELY IN PLACE NOT CAUSING THE ACCIDENT. THEY CHECKED THE CAR MECHANICALLY AND COULD FIND NOTHING WRONG & NO COMPUTER ERROR CODES RECORDED. THEY DID ABSOLUTELY NOTHING TO THE VEHICLE AND RETURNED IT TO US CLAIMING NO MALFUNCTION OF THE CAR. THE FRONT BUMPER AND HOOD NEEDED REPLACEMENT AND WE HAD TO PLACE AN INSURANCE CLAIM AND PAY OUR DEDUCTIBLE TO GET THE CAR REPAIRED. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 40 MPH SHE ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THE PEDAL WAS STUCK WHICH CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE BRAKES BRIEFLY FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FLOOR MATS. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 15,000.

JUNE 9, 2009 MY 2007 ES 350 LEXUS TOOK OFF WITH ME REACHING A FRIGHTENING SPEED OF 95 MILES AN HR WHEN I REACHED THE MAT UNDER MY RIGHT KNEE AND YANKED THE CARPET AND AT LAST FREED THE GAS AND BRAKE PEDAL. I KNOW THE WHERE BOTH INVOLVED AS I HIT THE BRAKES TO NO AVAIL AS THE SPEED BECAME FRIGHTENING AND KEEPING IT ON THE ROAD WAS A MIRACLE. I THINK IT IS UNACCEPTABLE THAT I DID NOT RECEIVE ANY RECALL NOTICE FOR ALMOST 4 MOST AFTER THIS INCIDENT. *TR

HELLO, I BOUGHT A 2007 LEXUS ES 350, SEPTEMBER 2009, AND DROVE IT A FEW NIGHTS SINCE THEN. THE CAR HAS BEEN PARKED IN MY GARAGE BECAUSE I CAN BARELY SEE WHEN I DRIVE THE CAR AT NIGHT BECAUSE THE HEADLIGHTS WHICH ARE HID AFS HEADLIGHTS ONLY ILLUMINATE ABOUT 4 OR 5 FEET IN FRONT OF THE CAR . LUCKILY I HAVE A SECOND CAR TO DRIVE, BUT WOULD PREFER DRIVING MY NEW CAR. WE WERE DRIVING ON AN INTERSTATE WITH NO OTHER LIGHTS AROUND AND WE DROVE IT IN THE CITY THE NEXT NIGHT. THE HEADLIGHTS ARE UNACCEPTABLE BECAUSE WE CAN BARELY SEE WITH THEM AT NIGHT. IT'S WORSE OBVIOUSLY OUTSIDE CITIES, BUT ALSO DIFFICULT EVEN WHERE THERE ARE STREET LIGHTS. WE CAN SEE CLEARLY A FEW FEET IN FRONT OF THE CAR, BUT THEN THERE IS A LINE BETWEEN DARK AND LIGHT. ABOVE THE LINE IS WHAT CAN ONLY BE DESCRIBED AS A BLACK WALL. THIS MAKES YOU OUT DRIVE YOUR HEADLIGHTS CONSTANTLY, LIKE DRIVING BLIND. THE HEADLIGHTS APPEARED TO BE SO LOW THAT YOU COULD BARELY SEE THE BOTTOM THIRD OF THE CAR IN FRONT OF YOU. VERY DANGEROUS AND SCARY. THE AFS ARE TURNED OFF. SO THAT'S NOT THE PROBLEM. I AM SCHEDULE TO VISIT THE LINDSAY LEXUS DEALERSHIP LOCATED IN ALEXANDRIA VIRGINIA, TOMORROW 11/13/09 AND ASKED IF THEY COULD ADJUST THE HEADLIGHTS. I HAVE CALLED THE LEXUS 1-800 CUSTOMER SERVICE NUMBER TODAY AND HOPE THEY WILL SOLVE THE PROBLEM AT NO COST TO ME. I'VE SINCE HEARD OTHER PEOPLE COMPLAIN ABOUT THIS SAME PROBLEM IN THIS CAR. I CONSIDER MYSELF LUCKY TO HAVE MADE IT HOME SAFELY. IT SEEMS LIKE IT'S AN ACCIDENT WAITING TO HAPP

MY 2007 LEXUS ES 350 ACCELERATED ON ITS OWN WHILE DRIVING ON AN IL HIGHWAY. EARLIER THAT DAY ONE OR TWO WARNING LIGHTS APPEARED AND I CALLED THE LEXUS SERVICE DEPT. A FEW QUESTIONS WERE ASKED BY THE RECEPTION OPERATOR AND I WAS TOLD THE CAR WAS SAFE TO DRIVE. ON MY RETURN HOME, THE ACCELERATION HAPPENED. MY BRAKES DID NOT SLOW THE CAR DOWN. I PUT THE CAR IN NEUTRAL WHILE PRESSING THE BRAKES AND WAS ABLE TO GET OUT OF THE TRAFFIC LANE ONTO THE SHOULDER. THE CAR FINALLY CAME TO A STOP AND I TURNED OFF THE ENGINE, CALLED AAA, AND WAS TOWED TO THE NEAREST LEXUS DEALER. AT THE SERVICE DEPT I WAS TOLD IT WAS MY FLOOR MAT AND THE MAT WAS REPLACED. THIS DID NOT SEEM A LIKELY EXPLANATION BECAUSE THE GAS PEDAL HAD SIMPLY LOCKED AND ACCELERATED ON ITS OWN. MY BRAKES WERE CHECKED AND IT WAS DETERMINED I NEEDED NEW REAR BRAKES WHICH WAS NOT A SURPRISE SINCE IT SEEMED LIKE I WAS 'KILLING' THEM IN MY ATTEMPT TO CONTROL AND SLOW DOWN THE CAR. THE MATS WERE TO HAVE BEEN EXCHANGED EARLIER WHEN THE CAR WAS TAKEN IN FOR SERVICE APPT BUT SOMEHOW THAT WAS NEGLECTED BY A DIFFERENT LEXUS DEALER. *TR

ENTERED PARKING LOT AT FOOTHILL CENTER, PULLED UP TO CURB, SUDDENLY WAS CATAPULTED VERY FAST OVER CURB, UP SMALL DIRT GRADE, INTO A PERIMETER ELECTRIC FENCE. THE DIRT UNDER THE CAR AND DOWNED FENCE KEPT THE CAR FROM GOING INTO A DEEP RAVINE. HIT OFF BUTTON, STEPPED ON BRAKE. CAR WAS PULLED BACK INTO PARKING LOT. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER SHIFTING THE VEHICLE INTO PARK, THE ENGINE HAD BEGUN TO REV. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 35308. UPDATED 11/23/09 *BF UPDATED 11/24/09

FAULTY ACCELERATOR ON 2007 ES 350. VEHICLE SPED UP WITH FOOT OFF THE ACCELERATOR. ONLY ONE OCCURRENCE. WAS ABLE TO USE BREAK TO SLOW DOWN VEHICLE. ACCELERATOR FINALLY STOPPED. IMMEDIATELY CHECKED FLOOR MATS WHICH WERE SECURED AND HOOKED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE FLOOR-MATS SHIFTED UNDER THE ACCELERATED PEDAL; WHICH CAUSED THE VEHICLE TO ACCELERATE FROM 45 TO 55 MPH. THE DEALER WAS NOTIFIED, AND A TECHNICIAN STATED THAT IF THEY COULD DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 45,000 .

WHILE DRIVING ON I10 IN CA, MY MOTHER ACCELERATED TO PASS A TRUCK AND WHEN SHE EASED UP ON THE ACCELERATOR NOTHING HAPPENED. IN FACT, SHE STARTED TO ACCELERATE. SHE TRIED TO BRAKE AND PUT THE EMERGENCY BRAKE ON AND SHE KEPT GOING IN EXCESS OF 90 MPH. SHE DROVE THROUGH A REST AREA BUT WAS UNABLE TO STOP. FINALLY SHE HIT THE GAS PEDAL AGAIN AND THAT DID IT - SHE FINALLY HAD CONTROL AND SLOWED WAY DOWN. SHE DID SO MUCH DAMAGE TO THE ENGINE WHILE TRYING TO GET IT TO STOP THAT CATHEDRAL CITY LEXUS REPLACED THE WHOLE ENGINE. SHE WAS TOLD THE PROBLEM WAS CAUSED BY HER ALL WEATHER FLOOR MAT. SHE WAS NOT AWARE OF ANY RECALL ON FLOOR MATS NOR HAD TUSTIN LEXUS, WHO ALWAYS SERVICES HER CAR, EVER SAID ANYTHING TO HER AND THE MATS HAVE BEEN IN THE CAR SINCE SHE PURCHASED IT. *TR

THE FLOOR MATS ON MY LEXUS 350 CAUSED THE ACCELERATOR TO STICK IN A DEPRESSED POSITION RESULTING IN A HIGH RATE OF SPEED. FORTUNATELY FOR ME I WAS ABLE TO FIGURE IT OUT. FOR A MOMENT I HAD THE IMPRESSION THAT I DID NOT HAVE BREAKS. THIS MUST GET FIXED OR THERE WILL BE DEATHS. THE REASON FOR THIS IS DUE TO A NUMBER OF FACTORS. 1) THE FLOOR MAT WAS NOT FASTENED TO THE CAR USING THE CLIPS. I HAD JUST WASHED THE CAR AND I WAS UNABLE TO FASTEN THE FLOOR MATS INTO THE CLIPS. THE DESIGN OF THE CLIPS IS POOR. 2) THE FLOOR MAT SLID FORWARD. 3) WHEN THE FLOORMAT SLID FORWARD IT CAUSED A SITUATION THAT WHEN THE ACCELERATOR IS DEPRESSED THE ACCELERATOR GETS CAUGHT UNDER THE LEADING EDGE OF THE FLOOR MAT. YOU CANNOT LIFT THE ACCELERATOR UP BECAUSE THE FLOOR MAT IS PREVENTING IT FROM COMING UP. 3) THE FLOOR MAT HAS TO BE PULLED AWAY FROM THE ACCELERATOR IN ORDER THAT THE ACCELERATOR IS RELEASED. 4) THE DESIGN OF THE ACCELERATOR PEDAL IS TO CLOSE TO THE TOP OF THE FLOOR MAT. THE ACCELERATOR PEDAL MUST BE REPLACED WITH A PEDAL THAT IS FURTHER AWAY FROM THE FLOOR MATS. THE CAN BE ACCOMPLISHED BY MAKING THE PEDAL SMALLER. MY WIFE IS CURRENTLY DRIVING THIS CAR IN TX. I AM IN MN. I'VE TOLD HER TO BE CAREFUL TO MAKE SURE THE FLOOR MATS ARE PROPERLY FASTENED. I AM 50 YEARS OLD AND DRIVEN NUMEROUS CARS. THIS LEXUS IS THE BEST CAR I HAVE EVER DRIVE BUT THIS DESIGN FLAW WILL KILL PEOPLE IF IT'S NOT FIXED. FEEL FREE TO CALL ME AT: THANK YOU, *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR AND HEATING SYSTEM RELEASES ALUMINUM TRIHYDRATE THROUGH THE VENTS. AS A CONSEQUENCE HE HAD TO HAVE SURGERY TO STOP HIS NOSE BLEED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS HAVE NOT BEEN ABLE TO PROVIDE A REMEDY. HE CONTACTED THE MANUFACTURER TO REQUEST A TOXICITY REPORT. UPON CONTACT A REPRESENTATIVE CONCLUDED THAT ALUMINUM TRIHYDRATE IS COMMONLY USED AS AN ANTACID, THEREFORE THERE WAS NOT ASSOCIATED SAFETY HAZARD. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 15,000.

I WAS DRIVING A 07 LEXUS 350 WHEN THE GAS PEDAL GOT STUCK UNDER THE FLOOR MAT. I AM SORRY THAT I DID NOT REPORT THIS PRIOR TO THE DEADLY CRASH IN SAN DIEGO. I FIRST THOUGHT THAT I POSSIBLY DID NOT PUT THE MAT BACK CORRECTLY AFTER VACUUMING THE CAR. I REMEMBER SECURING THE TABS WHEN I REPLACED THE MAT. I WAS MERGING ONTO INTERSTATE 480W AT THE TIME. FORTUNATELY THERE WAS NOT A LOT OF TRAFFIC. I WAS TALKING ON THE CELL PHONE AT THE TIME TO MY HUSBAND ON THE WAY TO WORK. I REALIZED THAT I WAS GOING FASTER AND FASTER AND STARTED TO PANIC. I YELLED "THE CAR IS OUT OF CONTROL I AM GOING FASTER I CANT STOP, RYAN ,RYAN OH MY GOD". I THREW THE PHONE DOWN AND I COULD HEAR HIM YELLING PUT IT IN NEUTRAL SO I DID. THE CAR WAS REVVING SO FAST THAT IT WOULD NOT STOP. I GOT OFF TO THE SIDE AND WAS ROLLING SLOWLY. I PUSHED THE BUTTON BUT IT WOULD NOT SHUT OFF. I THEN THOUGHT TO JAM IT INTO PARK HOWEVER REVERSE COMES FIRST ! THE CAR THEN SHOT BACKWARDS AND I PUT IT INTO NEUTRAL AGAIN. FINALLY I STARTED REACHING DOWN TO SEE WHAT WAS WRONG AND PULLED ON THE MAT. THE TABS MADE IT DIFFICULT TO REMOVE. ONCE THE MAT WAS FOLDED BACK THE PEDDLE LET LOOSE. I WAS HORRIFIED AND SAT ON THE SIDE OF THE ROAD FOR AT LEAST TEN MINUTES. I WAS LATE FOR WORK AND UPSET ALL DAY. I THOUGHT THAT IT WAS MY FAULT. THE CAR COMPANY NEEDS TO MAKE THE PUBLIC AWARE OF THIS! *TR INVOICE RECEIVED. UPDATED 11/13/09

OUR 2007 LEXUS ES 350 ABRUPTLY AND WILDLY ACCELERATED WHILE MY WIFE WAS DRIVING ON THE FREEWAY. SHE STOOD ON THE BRAKES AND DEPRESSED THE PARKING BRAKE WHILE MOVING INTO THE SLOW LANE AND TOOK THE NEXT EXIT RAMP. THE CAR FINALLY SLOWED SOMEWHAT BEFORE REAR ENDING A STOPPED CAR. FORTUNATELY, NO ONE WAS HURT. THE CAR WAS TOWED TO THE LEXUS DEALER. THEIR DIAGNOSTIC COMPUTER SYSTEM DID NOT "CALL OUT" ANY PROBLEMS. THEY IMMEDIATELY BLAMED THE FLOOR MATS. HOWEVER, THE FLOOR MATS WERE TWO INCHES AWAY FROM THE GAS PEDAL. THEY THEN TRIED TO BRUSH ME OFF BY ASKING ME WHERE I WANTED THE CAR TOWED TO GET BODY WORK PERFORMED. I REFUSED AND ESCALATED TO LEXUS USA. THEY ARE NOW TRYING TO DETERMINE IF THEY CAN FIND A PROBLEM. THIS REMINDS ME OF THE AUDI ACCELERATION PROBLEM AND WARRANTS AN COMPLETE AND FULL INVESTIGATION. THE INTERNET IS FULL OF UNINTENTIONAL ACCELERATION PROBLEMS WITH THE 2007 LEXUS ES 350. I KEEP THINKING THAT THE 2007 MODEL IS THE FIRST OF THE NEW ES BODY STYLES AND THERE IS SOMETHING TERRIBLY WRONG. *TR

I HAVE AN ES 350 LEXUS. I PURCHASED MY CAR IN MAY 06. THE CARS HAS PROBLEMS SWITCHING GEARS AT CERTAIN POINTS WHEN YOU PUT YOUR FOOT ON THE GAS. YOU COULD BE ON THE HIGHWAY OR IN A RESIDENTIAL AREA AND THE CAR REV'S AND TAKES OFF AND ACCELERATES FORWARD REALLY HARD WITH OUT GIVING THE GAS PEDAL A LOT OF GAS. ONCE THIS HAPPENS THE CHECK ENGINE LIGHT AND ALSO THE CHECK VSC LIGHT COMES ON. IN THE LEXUS MANUAL IT TELLS YOU THAT ITS VERY DANGEROUS TO DRIVE YOUR IN THAT CONDITION AND IT SHOULD BE TAKEN TO THE DEALERSHIP IMMEDIATELY. I TOOK MY CAR TO THE DEALERSHIP AND I WAS TOLD THAT THIS ISSUE WAS CAUSED BY MY CAR BEING RECALIBRATED AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. MY CAR ONLY HAS 76,000 MILES. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATES WITHOUT WARNING. SHE STATED THAT THE ENGINE MADE A SQUEALING NOISE WHEN SHE PRESSED THE PUSH TO START BUTTON. SHE DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO REVERSE, AND THE VEHICLE SPED UP AND WOULD NOT STOP. SHE DEPRESSED THE BRAKE PEDAL WITH ALL OF HER STRENGTH, BUT THE VEHICLE WOULD NOT STOP. IT FINALLY CAME TO A STOP WHEN IT STRUCK THE SIDE OF A GARAGE. THE CONTACT WAS BRUISED AND STARTLED. A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

07/LEXUS/ES350/4DR FOR THE PAST 6 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. I CAN BE DRIVING AT NIGHT, AND THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF AND THEN BACK ON AGAIN, THEY WILL COME BACK ON, BUT ONLY BRIEFLY. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST $800 DOLLARS TO REPLACE BOTH LIGHTS. THEN THEY SAID IT WOULD COST $400 TO REPLACE THEM WITH LESS THAN STANDARD BULBS. THIS IS UNACCEPTABLE - JUST FOR HEADLIGHT BULBS. PLEASE HELP ME BEFORE SOMEONE GETS HURT. THANK YOU *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE BEGAN TO REV, FOLLOWED BY UNINTENDED ACCELERATION. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO THE COMPUTERIZED SYSTEM IN THE TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 25,200. UPDATED 05/26/09 *BF UPDATED 05/28/09.*JB

CATASTROPHIC MAJOR ENGINE OIL LEAK CAUSING VEHICLE TO BLOW APPROXIMATELY 2 GALLONS OF OIL ON THE ENGINE AND EXHAUST. OIL LEAK VERY LARGE. LOSS OF ALL ENGINE OIL. THE OIL BLEW ALL OVER THE EXHAUST ALMOST CAUSING VEHICLE FIRE. ALSO AN ENVIRONMENTAL HAZARD OIL DISCHARGED INTO ENVIRONMENT.*TR

PETITION FOR ADDITIONAL INVESTIGATION INTO THE UNWANTED AND UNINTENDED ACCELERATION OF MODEL YEAR 2007 LEXUS ES350. *NJ THE MANUFACTURER STATED THE UNWANTED ACCELERATION WAS A RESULT OF THE FLOOR MATS INTERFERING WITH THE THROTTLE PEDAL. THE CONSUMER EXPERIENCED UNWANTED ACCELERATION AND DOES NOT BELIEVE THE PROBLEM IS WITH THE FLOOR MATS. SEE ALSO 10261660 *DSY.

DRIVING HOME FROM WORK, I EXPERIENCED A SUDDEN UNCONTROLLABLE SURGE IN ACCELERATION CAUSING MY SPEED TO INCREASE FROM ABOUT 60 MPH TO 80+ MPH. IMMEDIATELY I BEGAN TO BRAKE HARD AS I WAS RAPIDLY APPROACHING TRAFFIC JUST AHEAD OF ME. FORTUNATELY THE INSIDE LEFT LANE WAS UNOCCUPIED AND I WAS ABLE TO MAKE AN IMMEDIATE LANE CHANGE. INITIALLY I DEPRESSED THE BRAKE PEDAL AS HARD AS I COULD USING BOTH FEET BUT ONLY MANAGED TO SLOW THE VEHICLE TO 40-45 MPH. WITH MY SPEED REDUCED, I ALTERNATED BETWEEN PUMPING THE ACCELERATOR PEDAL AND PULLING UP ON IT FROM THE UNDERSIDE WITH MY RIGHT FOOT AS IT BECAME CLEAR THAT THE THROTTLE WAS STUCK IN AN OPEN POSITION. THE VEHICLE CONTINUED TO SPEED BACK UP TO OVER 65 MPH WITH LESS PRESSURE ON THE BRAKE PEDAL. WITH TRAFFIC JUST AHEAD OF ME, I MOVED OVER TO THE LEFT SHOULDER NEXT TO THE CENTER BARRIER AND CONTINUED TO TRY TO RELEASE THE OPEN THROTTLE. THERE WERE CLOUDS OF SMOKE AROUND THE VEHICLE AND THE SMELL OF BURNING MATERIALS FROM THE OVERHEATING BRAKES. AFTER FINALLY GETTING THE VEHICLE SLOWED DOWN TO ABOUT 25-30 MPH, I SHIFTED INTO 'NEUTRAL' AND DEPRESSED THE START/STOP PUSH BUTTON A NUMBER OF TIMES HOPING TO STOP THE ENGINE BUT NOTHING HAPPENED. INSTEAD THE RPMS MOVED UP INTO THE REDLINE RANGE ON THE TACHOMETER. I QUICKLY SHIFTED BACK INTO 'DRIVE'; THE VEHICLE JOLTED AND RAPIDLY ACCELERATED TO 60+ MPH. AS THE BRAKES WERE FADING QUICKLY, I WAS CERTAIN THAT I WOULD NEED TO SHIFT BACK INTO 'NEUTRAL' AND LET THE ENGINE BLOW UP TO STOP THE VEHICLE

I HAVE OWNED LEXUS ES350 2007 AND I AM PROBLEM WITH THE HANDLE WHEN I PRESS BRAKE AT HIGH SPEED. I BROUGHT INTO DEALER AND THEY CHANGED THE ROTORS 3RD TIME AND THIS IS FOURTH TIME FOR THE SAME PROBLEM. MAY 2007, NOV. 2008, AUG. 2008, MAR 2009 I AM HAVING SAME PROBLEM. THIS TIME THEY WANT ME TO CHANGE ROTORS FOR FRONT AND BACK AT MY EXPENSE, BUT I BELIEVE THIS IS NOT NORMAL AND DEALER COULD NOT LOCATE THE PROBLEM. I AM WORRY THAT IT IS ASSOCIATE WITH BRAKES AND THIS IS WHAT MY WIFE DRIVES. *TR

THERE IS A SAFETY RECALL OUT FOR THE 2007 LEXUS ES 350 IN RESPECT TO ALL WEATHER FLOOR MATS POTENTIALLY CAUSING A JAMMED ACCELERATOR (NHTSA ACTION # EA07010). THE RECALL WAS INITIATED IN SEPT. 2007. THE LAST REPORT FILED BY LEXUS WITH YOUR OFFICE INDICATED THAT THERE WERE OVER 32,000 OWNERS OUT OF 55,000 THAT THEY WERE UNABLE TO CONTACT. MY VEHICLE WAS TAKEN IN FOR SERVICING AT THE LOCAL LEXUS DEALER BY THE PREVIOUS OWNER IN AUG. 2008 AND THE DEFECTIVE MAT WAS IN PLACE. WHEN I PURCHASED THIS VEHICLE IN JANUARY OF THIS YEAR, I IMMEDIATELY CALLED THIS SAME DEALER TO HAVE MY NAME INDICATED AS THE OWNER OF RECORD. I SPECIFICALLY ASKED IF I HAD TO DO ANYTHING ELSE FOR RECALL NOTIFICATION ETC. AND WAS TOLD NO. LAST WEEK MY WIFE EXPERIENCED THE JAMMED ACCELERATOR DUE TO THE FAULTY MAT AND WAS EXTREMELY FORTUNATE THAT SHE WAS ABLE TO BRING A RUNAWAY VEHICLE DOING 80 OR 90 MPH TO A STOP WITHOUT AN ACCIDENT. I CALLED THE LEXUS DEALER IMMEDIATELY AFTER THE INCIDENT AND WAS TOLD ABOUT THE MAT PROBLEM BUT NOT ABOUT A RECALL. I FOUND OUT ABOUT THE RECALL FROM YOUR WEBSITE. I ALSO WENT TO THE NATIONAL WEBSITE FOR LEXUS AND FOUND THAT I WAS NOT REGISTERED AS THE OWNER AND SO I REGISTERED. I LATER CALLED THE LOCAL LEXUS DEALER TO SEE ABOUT THE RECALL AND THE PERSON SAID" YOU ARE LISTED IN THE NATIONAL LIST, I AM SURPRISED SOME ONE TOOK THE TIME". (IN REALITY THAT SOMEONE WAS ME , NOT ANYONE AT THE DEALERSHIP) MY PROBLEM WITH THE MAT HAS BEEN TAKEN CARE OF BY THE LOCAL DEALER AFTER I ASKED ABO

MY WIFE WAS DRIVING OUR 2007 LEXUS ES 350 WHEN ANOTHER VEHICLE HEADING IN THE OPPOSITE DIRECTION LOST CONTROL, CROSSED A MEDIAN DIVIDE, GOT AIRBORNE, AND HIT THE FRONT DRIVER'S SIDE QUARTER PANEL, HOOD, DRIVERS DOOR AND DRIVERS WINDOW. NO AIR BAGS DEPLOYED - INCLUDING SIDE AIR BAGS WHICH ARE INSTALLED ON THIS VEHICLE. WE HAVE CONTACTED LEXUS REGARDING WHAT WE BELIEVE IS A FAILURE OF THE AIR BAGS TO PROPERLY DEPLOY BUT AM CURRENTLY RECEIVING 'FORM' RESPONSES. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE'S SPEED SUDDENLY INCREASED TO 70 MPH. THE CONTACT QUICKLY PULLED OVER TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE COMPUTER DID NOT SHOW ANY FAILURES. THE FAILURE WOULD HAVE TO RECUR IN ORDER FOR A REPAIR TO BE PERFORMED. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/23/09.*LJ UPDATED 03/23/09. *JB THE CONSUMER STATED SHE COULD SEE HOW THE FLOOR MAP COULD CATCH THE EDGE OF THE PEDAL, BUT DOESN'T BELIEVE THAT WAS THE CASE FOR HER. UPDATED 11/17/09

UPON PULLING OUT OF A PARKING SPOT, ENGINE SUDDENLY FLARED UP EXCESSIVELY. BRAKES FAILED, ENGINE START/TURN OFF BUTTON WOULD NOT OPERATE. VEHICLE WOULD NOT STOP. TO PRECLUDE HITTING TRAFFIC ON A MAJOR STREET, I PUT CAR IN REVERSE. ENGINE CONTINUED TO FLARE EXCESSIVELY. BRAKES STILL WOULD NOT ENGAGE. I COULD NOT CONTROL VEHICLE THUS CRASHED INTO 3 PARKED UNOCCUPIED VEHICLES. *TR