2002 Lexus ES300

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.

Risk. IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT BRAKE TUBE MAY HAVE BEEN DEFORMED PRIOR TO VEHICLE DELIVERY DUE TO IMPROPER INSTALLATION OF A COIL SPRING SPACER THAT WAS INSTALLED TO PREVENT DAMAGE TO THE VEHICLE DURING TRANSPORTATION.

Risk. IF THE BRAKE TUBE IS DEFORMED SIGNIFICANTLY, IT COULD CONTACT THE INNER FENDER PANEL, AND EVENTUALLY CAUSE DAMAGE TO THE TUBE DUE TO VIBRATION DURING DRIVING. BRAKE TUBE DAMAGE COULD ALSO LEAD TO BRAKE FLUID LEAKAGE AFTER EXTENDED USE OF THE VEHICLE.

Remedy. DEALERS WILL INSPECT THE FRONT BRAKE LINE AND, IF NECESSARY, REPLACE THE LINE. OWNER NOTIFICATION BEGAN JANUARY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.

TL* THE CONTACT OWNS A 2002 LEXUS ES300. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED AT 45 MPH BY ANOTHER VEHICLE. BOTH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED. AS A RESULT, THE REAR PASSENGERS SUSTAINED TRAUMATIC BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE. *TT*JB

I REPLACED THE BATTERY ON MY LEXUS AND IT WOULD NO LONGER IDLE YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND THE ENGINE DIES.. THE COMPUTER LOST THE IDLE PARAMETERS THIS IS DANGEROUS AS I TURNED LEFT OFF ONE ROAD TO ANOTHER TOOK MY FOOT FROM ACCELARATOR TO BRAKE ENGINE DIED AND I LOST POWER STEERING ALMOST WRECKED MOST MECHANICS ARE AWARE OF THIS DEFECT LEXUS REFUSED TO ADMIT IT GOOGLE IT ALL OVER INTERNET

2002 LEXUS EXCELERATED ON IT'S OWN.I WAS GETTING ON FREEWAY I STEPPED ON GAS TO GO WITH FLOW OF TRAFFIC , THEN TRAFFIC STARTED BACKING UP SO I WENT TO USE BRAKES TO SLOW DOWN BUT CAR KEPT EXCELERATING. I HAD TO USE BOTH FEET TO TRY TO STOP ,THEN I FELT A POP FROM GAS PEDAL AT THAT TIME IT STOPPED EXCELLERATING

WHILE DRIVING ON A FREEWAY THE CAR MADE A SUDDEN & BRIEF SHUTTER IMMEDIATELY FOLLOWED BY LOSS OF RESPONSE BY THE ACCELERATOR PEDAL. I IMMEDIATELY BEGAN TO MOVE OFF THE FREEWAY KNOWING THAT SOMETHING WAS WRONG WITH MY CAR. UPON GETTING O THE OFF RAMP I SAW FLAMES COMING FROM AROUND THE FRONT LEFT TIRE. I PUT THE CAR INTO PARK, TURNED THE ENGINE OFF AND EXITED THE VEHICLE. WITHIN A VERY FEW MINUTES THE CAR WAS COMPLETELY ENGULFED IN FLAMES. PASSERS BY WHO STOPPED TO ASSIST ME INDICATED THAT THEY SAW FLAMES UNDERNEATH THE CAR AS I WAS PULLING OFF THE FREEWAY. THERE WAS NO INDICATION OF FIRE (EITHER FLAMES, SMOKE OR GAUGE INDICATIONS) FOR ME S THE DRIVER UNTIL I HAD EXITED TO THE OFF RAMP. THE CAR HAS BEEN DEEMED A TOTAL LOSS WITH CAUSE LISTED AS " UNDETERMINED" BY THE INSURANCE CO.

SIDE AIRBAGS NEAR WINDSHIELD ARE LEAKING WHEN IT RAINS. AT FIRST IT WAS A SLOW LEAK, BUT REALLY POURS IN NOW

LARGE CLOUD OF WHITE/GRAY SMOKE WHEN CAR SITS OVERNIGHT FROM PREVIOUS NIGHT DRIVING. AFTER RESEARCHING ONLINE THIS SEEMS TO BE A COMMON PROBLEM. THERE WAS A LAWSUIT FILED BECAUSE OF THIS. WHY NOT A RECALL????

TL* THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING 30 MPH, THERE WERE FLAMES AND A BLACK SUBSTANCE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

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

DEALER AND FINANCE COMPANY CLAIM CLEAN TITLE BUT DOCUMENTS REFLECT OTHERWISE. *TR

WHEN THE TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND GEARS AT A SLOW STEADY SPEED(APPROX 20MPH) THE CAR WILL FREQUENTLY VIOLENTLY JERK. MY CAR HAS 75000 MILES AND HAS DONE IT SINCE DAY ONE. *TR

SEVERAL TIMES WHEN I ACCELERATE FROM A STOP SIGN...CAR SURGES. *TR

MY 2002 LEXUS ES300 HAS BEEN JERKING AND SHIFTING VERY HARD ON ACCELERATION. IT SEEMS TO HAVE MORE OF A PROBLEM WHEN I ACCELERATE SLOWLY IN THE LOWER GEARS. IT JERKS VERY NOTICEABLY. I WAS TOLD IT WAS JUST THE NATURE OF THE CAR, BUT IT HAS BEEN GETTING MUCH WORSE OVER THE COURSE OF THE LAST YEAR. IT ALSO HESITATES WHEN STEPPING ON THE GAS AFTER DECELERATION. *TR

MY 2002 LEXUS ES 200 WAS DYING OR NOT STARTING AT ALL. SUDDENLY, IT WAS WORKING FINE. 2 DAYS LATER, WHILE IDLING OR WHEN MY FOOT WAS ON THE BRAKE, IT WOULD LURCH FORWARD AND START ACCELERATING AT SOMETIMES 40MPH. I HAD TO SLAM ON THE BRAKES, THEN EMERGENCY BRAKE TO STOP, THEN AFTER I TURNED IT OFF, IT WOULD SHAKE FORWARD. *KB

TL* THE CONTACT OWNS A 2002 LEXUS ES300. THE CONTACT STATED THAT WHILE AT A STAND STILL AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE UNTIL CRASHING INTO THE VEHICLE IN FRONT OF THE CONTACT. AS A RESULT, THE CONTACT EXPERIENCED PAIN ON THE RIGHT SHOULDER, CHEST AND UPPER ARM. THE DRIVER OF THE VEHICLE THAT WAS CRASHED INTO WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL BECAUSE SHE EXPERIENCED BACK PAIN. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/30/11 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 11/30/11

TL* THE CONTACT OWNED A 2002 LEXUS ES300. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED SERIOUS INJURIES TO THE NECK, SPINE AND SHOULDER. A POLICE REPORT WAS AVAILABLE AND THE VEHICLE WAS DESTROYED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS NOT YET MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 92,000.

I WAS STOPPED AT A RED LIGHT APPROXIMATELY 3-4 FT. BEHIND A UTILITY TRUCK. SUDDENLY THE CAR SURGED FORWARD AND HIT THE REAR END OF THE TRUCK IN FRONT OF ME.

2002 LEXUS ES200. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO UNINTENDED ACCELERATION *TGW THE ATTORNEY STATED HIS CLIENT WAS INJURED WHEN THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO WALL AND METAL FENCE, EVEN THOUGH THE BRAKES WERE BEING APPLIED. *JB

LEXUS (2002 ES) HAS DRAMATIC TRANSMISSION STUTTER AT LOW OR HIGH SPEEDS, JERKING OCCUPANTS AND MAKING QUICK STARTS (TURNING ACROSS LANES) VERY DANGEROUS. *TR

CHECK ENGINE LIGHT CAME ON AND CAR ACCELERATION WAS LIMITED. ERROR CODES P2121 AND P2128 INDICATED FAULTY "THROTTLE POSITION SENSOR" THE PART RETAILS FOR AROUND $100. LEXUS INSISTED THAT I HAD TO REPLACE THE COMPLETE ACCELERATOR PEDAL ASSEMBLY WITH A NEW THROTTLE POSITION SENSOR. LEXUS CHARGED ME $764 TO REPLACE BOTH ASSEMBLIES. I BELIEVE LEXUS SHOULD HAVE COVERED THE COST OF ALL OF THE COST OF REPLACING THE ACCELERATOR PEDAL ASSEMBLY. MY VEHICLE IS A 2002 LEXUS ES300. *TR

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHEN HE DROVE OUT OF THE PARKING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. HE BEGAN TO PANIC AND CRASHED INTO A PARKED VEHICLE AND A FENCE. THE VEHICLE STOPPED WHEN HE CRASHED INTO A TREE AND THE LEFT FRONT TIRE CAME OFF. HE RECEIVED INJURIES TO THE LEFT SIDE OF HIS BODY. THE VEHICLE WAS TOWED TO THE DEALER. THE POLICE REPORT IS AVAILABLE UPON REQUEST. THE MANUFACTURER STATED THAT AN ENGINEER WILL EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING VARIOUS SPEEDS THE CONTACT NOTICED THAT THE TURN SIGNAL VOLUME WAS VERY LOW AND COULD NOT BE HEARD WHEN IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE COULD NOT BE SERVICED FOR THE FAILURE. THE CONTACT HAD EXPERIENCED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 3000 AND THE CURRENT MILEAGE WAS 82000.

2002 LEXUS ES300, CAR LUNGES AND JERKS DURING ACCELERATION AND DECELERATION. CAR DROVE FINE UNTIL LEXUS UPGRADED SOFTWARE, AND THEN 100% NOTICEABLE DIFFERENCE IN PERFORMANCE. CAR WAS BROUGHT TO JM LEXUS APPROX 4-5 TIMES FOR PROBLEM, AND ONCE TO PALM BEACH LEXUS. CAR JERKED DURING TEST DRIVE WITH MECHANIC. I WAS TOLD IT WAS A "CHARACTERISTIC" OF THE CAR, AND THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. MECHANIC STATED HE HAS SEEN THE SAME PROBLEM ON OTHER CARS. PROBLEM HAS BEEN GETTING WORSE. *TR

I HAVE A 2002 LEXUS ES300. MY CAR AT SLOWER SPEEDS HAS BEEN JERKING/SURGING AT LOWER SPEEDS AND LURCHES FORWARD WITHOUT NOTICE. IT IS A NIGHTMARE TO DRIVE THIS CAR IN TRAFFIC. I KEEP BEING TOLD ITS NORMAL, IT SEEMS HUNDREDS OF OTHERS HAVE COMPLAINED, BUT I'M NOT GETTING ANYWHERE. THE LEXUS DEALERSHIP DID A SOFTWARE UPGRADE RECENTLY, IT ONLY MADE THE MATTER WORSE. I HATE DRIVING THIS CAR, EVERYONE IN MY FAMILY AVOIDS DRIVING IT, AS WE JUST DON'T FEEL COMFORTABLE IN THE WAY IT ACCELERATES AND SHIFTS GEARS. ITS A 2002 MODEL, WITH 49K MILES. I AVG 25K MILES A YEAR DRIVING, DO THE MATH, THIS CAR SUCKS, AND I AVOID USING IT OUT OF FEAR/ANNOYANCE. *TR

I OWNED A 2002 LEXUS ES 300 WHICH IN JANUARY 2010 BEFORE THE CRAZE OF THE ACCELERATION BECAME POPULAR, IT TOOK OFF, WITHOUT PROVOCATION, SHIFT LOCKED, ACCELERATION LOCKED, AND BRAKES DIDN'T WORK. I FILED A BBB.ORG COMPLAINT, I FAXED, EMAILED, FACEBOOKED, AND TWITTERED TOYOTA LEXUS CONCERNING MY CONCERNS, AND THE FACT THAT AS A DISABLED VET, WHO SPENT HIS ENTIRE EARNINGS ON A CAR FOR HIS FAMILY, AND THAT VEHICLE CRASHED WITHOUT PROVOCATION, AND ASKED FOR THEIR HELP. THEY NEVER ANSWERED THE BBB COMPLAINTS WITH THE USA LOCATION OR NORTH AMERICAN, FROM FACEBOOK, THEY SAID TO CONTACT THE CUSTOMER SATISFACTION DEPARTMENT, WHICH I DID. WHEN CONTACTING THE CUSTOMER SATISFACTION DEPARTMENT, THEIR JOBS ARE TO ATTEMPT TO TALK FAST, IN THE ATTEMPT TO SAY IT WAS DRIVERS ERROR. I TOLD THEM THAT I WASN'T INTERESTING IN SUING, WASN'T INTERESTED IN PLACING BLAME, JUST INTERESTED IN THEIR HELP IN ASSISTING ME IN REPAIRING MY GARAGE, AND THEIR ASSISTANCE IN ME GETTING A NEW USED VEHICLE, THAT'S ALL. I INFORMED THEM THAT WHILE HURT BY THE ACCIDENT, I WASN'T NOR DIDN'T SEEK A ATTORNEY, OR LEGAL REPRESENTATION, AND THAT I WOULD THINK THAT THEY WOULD WANT TO ASSIST THIS VETERAN AS A ACT OF KINDNESS. I ONLY ASKED THAT THEY ASSIST IN MY HOME REPAIRS, AND GETTING ANOTHER SAME LIKE VEHICLE, IN ALTERNATE, HELPING ME WITH MY HOME REPAIRS DEDUCTIBLE AND ASSISTING ME IN GETTING ANOTHER VEHICLE, AND AS A LAST ALTERNATIVE, I ASKED THEM IF THEY WOULD ISSUE A NON-QUALIFYING CERTIFICATE SO OTHER THAN INCOME, I

I HAD JUST LEFT MY DOCTOR'S OFFICE AND GONE TO A PARKING STRUCTURE WHERE I HAD PARKED MY CAR FOR THE VISIT. I PAID THE PARKING CHARGE, GOT BACK MY VALIDATED TICKET, AND INSERTED THE TICKET IN THE GATE-ARM MACHINE. THE GATE LIFTED, AND I PUT MY FOOT LIGHTLY ON THE ACCELERATOR TO EXIT FROM THE PARKING STRUCTURE INTO THE STREET. THE CAR THEN PICKED UP SPEED, WELL PAST WHAT IT SHOULD HAVE PICKED UP BASED ON THE LIGHT PRESSURE I HAD PUT ON THE ACCELERATOR, AND THE BRAKES HAD NO EFFECT. THE CAR WENT FASTER AND FASTER, CROSSED A STREET, AND CRASHED INTO A CONCRETE WALL. ON IMPACT, THE AIRBAGS WERE DEPLOYED. I SUFFERED SERIOUS BACK PAIN, AND MY WIFE WAS IN THE HOSPITAL FOR THREE NIGHTS WITH TWO BROKEN RIBS. THE CAR WAS TOTALED. *TR

SUDDEN ACCELERATION LEADING TO IMPACT WITH HOME. POLICE REPORT DATED 10-22-07 INDICATES SUDDEN UNCONTROLLED ACCELERATION. SCARED TO DRIVE VEHICLE AGAIN. *TR

SUDDEN ACCELERATION LEADING TO IMPACT WITH HOME. POLICE REPORT DATED 10-22-07 INDICATES SUDDEN UNCONTROLLED ACCELERATION. SCARED TO DRIVE VEHICLE AGAIN. *TR

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED AND CRASHED INTO THE BACK OF A VEHICLE.THE CONTACT AND A WITNESS WERE SURPRISED THAT THE WHEELS CONTINUED TO SPIN AFTER THE VEHICLE HAD STOPPED MOVING. A WEEK LATER THE VEHICLE ACCELERATED AGAIN WITHOUT WARNING AND CRASHED INTO THE SIDE OF A BANK. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT MILEAGE WAS 78409, THE VIN WAS NOT AVAILABLE.

WHILE PULLING INTO A PARKING SPACE THE CAR ENGINE REVVED HIGHER AND CAR JUMPED FORWARD. MY FOOT WAS ALREADY ON THE BRAKE SO I PRESSED BRAKE ALL THE WAY DOWN. THE CAR STOPPED BUT THE ENGINE KEPT REVVING AT JUST OVER 3000RPM. I PUT CAR IN NEUTRAL AND ENGINE REMAINED AT JUST OVER 3000RPM. I THEN PUT CAR IN PARK AND ENGINE RPM SHOT TO OVER 6000 AT WHICH I IMMEDIATELY TUNED KEY TO OFF. I NEVER TOOK FOOT OFF BRAKE DURING THIS TIME. I THEN TURNED CAR BACK ON AND EVERYTHING WAS BACK TO NORMAL. THIS HAS NEVER HAPPENED BEFORE AND WE HAVE HAD THE CAR SINCE NEW FROM DEALER. *TR

SUDDEN UNINTENDED ACCELERATION OF 2002 LEXUS ES 300 . MY WIFE WAS OPERATING HER VEHICLE WHEN IT SUDDENLY ACCELERATED TO 95 MPH THE BRAKES DID NOT STOP THE VEHICLE AND MY WIFE APPLIED THE EMERGENCY BRAKES. FORTUNATELY TRAFFIC WAS LIGHT ON THE WB 101 W/OF 405 FWY IN LOS ANGELES CA SHE PULLED ON THE SHOULDER PASSING NUMEROUS VEHICLES SHE PLACED THE CAR IN NEUTRAL AND WITH FULL BRAKE APPLICATIONS THE CAR SLOWED AFTER A FEW MILES. I CONTACTED LEXUS DEALER WHO ADVISED ME THIS VEHICLE WASN'T INCLUDED IN THE RECALL AND THAT I WOULD HAVE TO PAY FOR THE DIAGNOSTIC AND I AM APPALLED AT THIS IT OCCURRED ONCE AND I FEEL ITS ELECTRONIC THE MAT WAS NOT A FACTOR. *TR

2002 LEXUS ES300 WITH UNINTENDED ACCELERATION. CONSUMER STATES THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND THE BRAKES WOULD NOT WORK TO STOP THE VEHICLE. *KB THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE INTO DRIVE, IT ACCELERATED QUICKLY AND CRASHED INTO ANOTHER VEHICLE. *JB

SUDDEN ACCELERATION FROM A STOP IN A LINE OF TRAFFIC RESULTED IN COLLISION WITH VEHICLE IN FRONT. VEHICLE WAS 2002 LEXUS ES 300. SEVERAL PRIOR SUDDEN ACCELERATION EVENTS HAD PREVIOUSLY OCCURRED. CONTACT WITH LEXUS DEALER RESULTED IN NO ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2002 LEXUS ES300. THE CONTACT STATED AS HE BACKED OUT OF A PARKING SPACE THE VEHICLE ACCELERATED AND CRASHED INTO A PARKED VEHICLE. NO ONE WAS INJURED. A POLICE REPORT IS AVAILABLE IF NEEDED. THE BACK END OF THE VEHICLE WAS DAMAGED IN THE CRASH. THE VEHICLE WAS ABLE TO BE DRIVEN TO CONTACT'S HOME AND LATER TO A BODY SHOP FOR REPAIR. THE TOYOTA MANUFACTURER WAS CALLED AND NOW THE CONTACT WAS WAITING FOR A REPRESENTATIVE TO RETURN HIS CALL. THE CONTACT STATED PRIOR TO THE CRASH HE HAD THE ACCELERATION PROBLEM, HE TOOK THE VEHICLE TO THE LEXUS DEALER THEY CHECKED THE VEHICLE BUT FOUND NO FAILURE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 27,200.

I PRESENT THIS AS INFORMATION TO COMPLEMENT THE PRESENT ISSUES WITH TOYOTA MOTOR COMPANY AND ITS INSTITUTIONAL FAILURE TO RESPOND TO SAFETY RELATED INCIDENTS. I OWNED A 2002 LEXUS ES300. THE MECHANICAL/COMPUTER PROBLEM WITH THIS CAR INVOLVED THE FAILURE OF THE TRANSMISSION TO DOWNSHIFT EFFECTIVELY WHEN MERGING INTO TRAFFIC AT 40-50 MPH. THIS ISSUE WAS FIRST OBSERVED WHEN I ATTEMPTED TO MERGE INTO THE FREEWAY IN FRONT OF A FAST MOVING TRUCK. THE TRANSMISSION DOWNSHIFTED BUT DID NOT ENGAGE IN 3RD GEAR, BUT SIMPLY DISENGAGED THE ENGINE FROM THE WHEELS; THE ENGINE RPMS INCREASED, THE TACHOMETER WENT TO THE RED LINE AND THE COMPUTER SHUT OFF FUEL TO THE ENGINE. THUS THE CAR DECELERATED IN FRONT OF THE TRUCK. THIS WAS EASILY REPLICATED, AND MANY SIMILAR STORIES FILLED THE AUTO CHAT ROOMS AT THAT TIME. LEXUS RESPONSE AT THE DEALER LEVEL: " YOU USE THE WRONG FUEL; YOU HAVE DRIVEN INCORRECTLY AND PROGRAMMED THE COMPUTER TO RESPOND THIS WAY; THIS IS THE ONLY CAR BEHAVING LIKE THIS" THE SHOP FOREMAN DROVE WITH ME, OBSERVED THE PROBLEM AND WROTE AN INCIDENT REPORT TO TOYOTA. I DEMONSTRATED THE EFFECT ON A NEW LEXUS WITH THE SERVICE MANAGER, WHO STILL WAS NOT ABLE TO ADMIT THAT A SERIOUS PROBLEM EXISTED. LEXUS RESPONSE AT THE NATIONAL LEVEL: "NO PROBLEMS HAVE BEEN REPORTED ON A PROBLEM YOU DESCRIBE." FINALLY A SERVICE REP SHOWED ME A PRINT OUT FROM NATIONAL LEXUS SERVICE, "TELL THE CUSTOMERS THAT THE TRANSMISSION IS BEHAVING THE WAY THAT IT WAS DESIGNED! " OF COURSE, IT WAS INCORRECTLY DE

I EXPERIENCED THE PROBLEM AFTER MY 90,000 SCHEDULED MAJOR MAINTENANCE. ON 11/22/09, I RETURNED TO MY CAR AND FOUND THE WINDOWS AND SUN ROOF WERE OPENED. I HAD NOT ENGAGED THE REMOTE TO DO THIS. I GOT IN THE CAR AND CLOSED THE WINDOWS AND SUN ROOF. I DROVE APPROX ONE AND A HALF MILES. I SLOWED THE CAR TO PREPARE TO PARK. I TURNED INTO THE PARKING SPACE AND NOTICED THAT THE CAR WAS NOT STOPPING. I PRESSED ON THE BRAKE AND THE CAR SUDDENLY SURGED FORWARD CROSSING OVER A CURB AND STRIKING A PARKED CAR. WHILE AT THE BODY SHOP A LEXUS TECHNITION WENT IN TO CHECK THE CAR AND SAID HE FOUND EVERYTHING TO BE WITHIN SPECIFICATIONS. PREVIOUSLY REPORTED BY PHONE BUT THE ACCOUNT WAS NOT COMPLETE. *TR

I WAS DRIVING MY 2002 LEXUS E300 ON RTE95 IN PROVIDENCE R.I. I WAS IN THE MIDDLE LANE TRAVELING AT THE SPEED OF THE TRAFFIC--65MPH. SUDDENLY T CHECK ENGINE WARNING LIGHT CAME ON AND WITHOUT WARNING WHEN I STEPPED ON THE GAS PEDAL THERE WAS NO RESPONSE. I WAS IN THE MIDST OF HEAVY TRAFFIC LOSING SPEED RAPIDLY. FORTUNATELY I WAS ABLE TO COAST TO THE EDGE OF THE ROAD . THE CHIP WHICH FEEDS GAS TO THE ENGINE FAILED. *TR

ON 11/20/09, I WAS PARKED IN FRONT OF MY HOUSE IN MY 2002 LEXUS ES300. WHEN I PUT THE CAR IN DRIVE, IT BOOMED FORTH, AND THE BRAKE DIDN'T WORK. I TRIED TO GET AROUND THE CAR THAT WAS PARKED IN FRONT OF ME BUT THE SPEED WAS SUCH THAT I HIT IT. THERE WAS DAMAGE TO MY CAR AND THE CAR I HIT. THE DRIVER WAS IN THE CAR AND HAS SINCE CLAIMED SHE WAS INJURED. I HAD ANOTHER INSTANCE OF UNINTENDED ACCELERATION 2 YEARS PRIOR TO THIS INCIDENT BUT WAS ABLE TO STOP. I URGE YOU TO PUSH TOYOTA TO ADMIT THAT THERE ARE CASES OF UNINTENDED ACCELERATION IN MODELS THAT PRE-DATE THE ONES THEY ARE RECALLING AND TO RECTIFY THE PROBLEM. *CN

TL* THE CONTACT OWNS A 2002 LEXUS ES300. THE CONTACT STATED AS SHE CAME TO A STOP WITH HER FOOT ON THE BRAKE PEDAL, THERE WAS A BUMP IN THE ROAD AND THE VEHICLE LURCHED AND ACCELERATED FORWARD. THE CONTACT STATED AS THE VEHICLE ACCELERATED IT HIT ANOTHER VEHICLE AND THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED AND CHECKED BY A MECHANIC WHO STATED THERE WAS NO PROBLEM AND EVERYTHING WAS NORMAL WITH THE ACCELERATOR PEDAL. THE MECHANIC ALSO DID A COMPUTER CHECK SHOWING NO CODE PROBLEM. THE FAILURE MILEAGE WAS 92,388. UPDATED 03/04/10. THE CONSUMER RECEIVED A LETTER FROM TOYOTA STATING UPON EXAMINATION OF THE VEHICLE, IT WAS DISCOVERED THAT THE AFTER MARKET FLOOR MAT THAT WAS ON TOP OF THE FACTORY FLOOR MAT WAS PREVENTING THE ACCELERATOR FROM REACHING THE FLOOR. AND IT WAS NOT RECOMMENDED TO STACK FLOOR MATS ON THE DRIVERS SIDE BECAUSE OF INTERFERENCE WITH THE BRAKE AND ACCELERATOR PEDALS. UPDATED 04/06/10.*JB

I HAVE A 2002 LEXUS ES300. IT STOPPED WHILE DRIVING RECENTLY. THERE WAS NO INDICATION. THE ENGINE WAS RUNNING BUT THE CAR WAS NOT MOVING. AFTER OPENING THE HOOD I FOUND THE SMALL PIPE CONNECTING THE AIR INTAKE TO THE ENGINE HAD COME OFF. I WAS LUCKY AS THE DRIVER BEHIND ME SLOWED DOWN AND STOPPED. HOWEVER IF THIS HAD HAPPENED ON A HIGHWAY, I POSSIBLE WOULD NOT BE WRITING THIS COMPLAINT. *TR

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF A PARKING SPACE PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL FOLLOWED BY AN UNINTENDED INCREASE IN SPEED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE RESIDENCE HOME AND A TREE. THERE WERE NO INJURIES. THE POLICE WAS NOTIFIED. THE VEHICLE WAS COMPLETELY DESTROYED AND IT WAS TOWED TO AN AUTO COLLISION FACILITY. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING AT SPEEDS OF 5 MPH AND EXITING ONTO A RAMP IN LIGHT RAIN, THE CONTACT LOSS CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO THE LEFT RAILING. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A LOCAL SERVICE SHOP. NO REPAIRS WERE MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 38,500. UPDATED 03/04/10. *LJ

MY EXPERIENCE HAPPENED ON JULY 14, 2009. I WAS EASING INTO MY PARKING PLACE AT THE COLLEGE WHERE I TEACH, GOING ABOUT ZERO MILES PER HOUR, WHEN ALL OF A SUDDEN I WAS PLUMMETED INTO A TREE LESS THAT FIVE FEET IN FRONT OF ME SO HARD THAT IT TOTALED MY 2002 LEXUS. THE FORWARD MOVEMENT FELT LIKE AN AIRPLANE IN TAKEOFF MODE. *TR

TL* THE CONTACT OWNS A 2002 LEXUS ES 300. WHILE ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED WITHOUT INTENTION. THE VEHICLE WENT OVER THE SIDE-WALK AND CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE, SHE PUT THE VEHICLE IN REVERSE, BUT THE VEHICLE THEN ACCELERATED INTO A TREE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000. UPDATED 12/16/09 *BF PICTURES RECEIVED. UPDATED 12/16/09

ON JUNE 15, 2009 WE WERE DRIVING HOME AND MY HUSBAND FELT THE CAR ALMOST STALLED. THEN WE SMELLED GASOLINE AND SAW SMOKE COMING FROM THE BOTTOM RIGHT UNDER THE ENGINE. WE EXITED THE CAR AND IT WAS ALREADY ON FIRE. THE CAR BURST INTO FLAMES AND WAS COMPLETELY DESTROYED. IT WAS A 2002 LEXUS 300ES WITH ONLY 44,000 MILES. TOYOTA HAS BEEN EXTREMELY RUDE TO US AND TOOK ALMOST A MONTH TO INSPECT THE CAR. THEY SAY THEY CANNOT DETERMINE THE CAUSE OF THE FIRE. HOW CAN A CAR START ON FIRE WHILE YOU ARE DRIVING IT OVER STRAIGHT ROADS.? WE NEVER HAD AN ACCIDENT OR ANY OTHER PROBLEM. I READ OF A COUPLE OF OTHER LEXUSES THAT CAUGHT FIRE. SOMETHING SHOULD BE DONE TO MAKE TOYOTA FULLY EXAMINE THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING 25 MPH, THE VEHICLE HESITATED AND THE CONTACT SMELLED FUEL. HE PULLED THE VEHICLE OVER AND NOTICED SMOKED UNDER THE HOOD. IN A MATTER OF SECONDS, FLAMES APPEARED. THE VEHICLE WAS DESTROYED. THE PALM BEACH COUNTY POLICE DEPARTMENT FILED REPORT NUMBER 09-092367 AND FIRE REPORT NUMBER 09-50737. THERE WERE NO INJURIES. THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 44,000.

THE INSTRUMENTS CANNOT BE SEEN IF THERE IS ANY LIGHT COMING INTO THE CAR. THE RED POINTERS CANNOT BE SEEN. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR. I SEE THAT IT HAS BEEN KNOWN SINCE 2002 BUT NOTHING HAS BEEN DONE TO FIX IT. I WONDER JUST WHY?? I DON'T LIKE NOT BEING ABLE TO KNOW JUST HOW FAST I AM GOING, FUEL QUANTITY ETC!! *TR

I RECENTLY PURCHASED A 2002 LEXUS ES 300 AND NOT MUCH TO COMPLAIN ABOUT THE INSIDE ETC. THE ACCELERATION AND THROTTLE THOUGH ARE A MAJOR PROBLEM. I ALMOST GOT INTO A CAR ACCIDENT GETTING ONTO 95 TRYING TO PASS A SEMI BECAUSE THE ACCELERATOR " PAUSES" WHEN I STEP ON THE GAS PEDAL. AFTER THE PAUSE IT STARTS TO ACCELERATE SO I BARELY MADE IT WITHOUT HITTING THE SEMI. THIS REALLY CONCERNS ME AND WANT LEXUS TO DO SOMETHING ABOUT IT. ITS JUST PLAIN UNSAFE. *TR

LEXUS 2002 ES 300 82,000 MILES TRANSMISSION WENT COMPLETELY OUT WITH NO WARNING AND WAS SERVICED ON 02/28/2007 WITH 58995 MILES AS AN OIL CHANGE ATTENDANT NOTIFIED MY THAT MY TRANSMISSION FLUID LOOKED COMPLETELY WORN OUT. MY STARTER WAS REPLACED BY LEXUS OF TULSA ON 01/29/2008 THE SERVICE MANAGER SAID HE HAD NEVER SEEN ONE COMPLETELY WORN OUT AS THIS WITH SO FEW MILES. I WONDER IF I HAVE A LEMON. LEXUS OF TULSA HAS QUOTED A TRANSMISSION REPLACEMENT OF 4200-4600 DOLLARS THIS IS UNACCEPTABLE. MY WIFE AND I HAVE A NEW BABY AT HOME AND THIS IS OUR ONLY CAR THAT THE BABY'S CAR SEAT CAN TRAVEL IN. WE NEED HELP. *TR

CAR ACCELERATES WHEN NOT APPROPRIATE AND SHIFTS VERY POORLY ESPECIALLY WHEN THE AIR CONDITIONING IS ON. SEEMS TO BE STUCK IN GEAR WHEN TRYING TO ACCELERATE TO PASS ANOTHER VEHICLE. HESITATION. BUCKS AND SHIFTS REALLY HARD INTERMITTENTLY. *JB

DANGEROUS HESITATION IN THE TRANSMISSION WHEN STEPPING ON THE GAS AFTER DECELERATING. NEARLY CAUSED AN ACCIDENT. LEXUS HAS TRIED 2 TIMES TO FIX AND NOTHING HAS HELPED. *NM