What owners reported
Newest filingsSeatsCrash3 injured
Filed Aug 24, 2018155,000 milesTX
TL* THE CONTACT OWNS A 2002 LEXUS ES300. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED AT 45 MPH BY ANOTHER VEHICLE. BOTH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED. AS A RESULT, THE REAR PASSENGERS SUSTAINED TRAUMATIC BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Electronic Stability Control (esc)
Filed Dec 18, 2017100,000 milesTN
I REPLACED THE BATTERY ON MY LEXUS AND IT WOULD NO LONGER IDLE YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND THE ENGINE DIES.. THE COMPUTER LOST THE IDLE PARAMETERS THIS IS DANGEROUS AS I TURNED LEFT OFF ONE ROAD TO ANOTHER TOOK MY FOOT FROM ACCELARATOR TO BRAKE ENGINE DIED AND I LOST POWER STEERING ALMOST WRECKED MOST MECHANICS ARE AWARE OF THIS DEFECT LEXUS REFUSED TO ADMIT IT GOOGLE IT ALL OVER INTERNET
Vehicle Speed Control
Filed May 9, 2017CA
2002 LEXUS EXCELERATED ON IT'S OWN.I WAS GETTING ON FREEWAY I STEPPED ON GAS TO GO WITH FLOW OF TRAFFIC , THEN TRAFFIC STARTED BACKING UP SO I WENT TO USE BRAKES TO SLOW DOWN BUT CAR KEPT EXCELERATING. I HAD TO USE BOTH FEET TO TRY TO STOP ,THEN I FELT A POP FROM GAS PEDAL AT THAT TIME IT STOPPED EXCELLERATING
Fuel/Propulsion SystemFire
Filed Jun 29, 2016236,400 milesCA
WHILE DRIVING ON A FREEWAY THE CAR MADE A SUDDEN & BRIEF SHUTTER IMMEDIATELY FOLLOWED BY LOSS OF RESPONSE BY THE ACCELERATOR PEDAL. I IMMEDIATELY BEGAN TO MOVE OFF THE FREEWAY KNOWING THAT SOMETHING WAS WRONG WITH MY CAR. UPON GETTING O THE OFF RAMP I SAW FLAMES COMING FROM AROUND THE FRONT LEFT TIRE. I PUT THE CAR INTO PARK, TURNED THE ENGINE OFF AND EXITED THE VEHICLE. WITHIN A VERY FEW MINUTES THE CAR WAS COMPLETELY ENGULFED IN FLAMES. PASSERS BY WHO STOPPED TO ASSIST ME INDICATED THAT THEY SAW FLAMES UNDERNEATH THE CAR AS I WAS PULLING OFF THE FREEWAY. THERE WAS NO INDICATION OF FIRE (EITHER FLAMES, SMOKE OR GAUGE INDICATIONS) FOR ME S THE DRIVER UNTIL I HAD EXITED TO THE OFF RAMP. THE CAR HAS BEEN DEEMED A TOTAL LOSS WITH CAUSE LISTED AS " UNDETERMINED" BY THE INSURANCE CO.
Air Bags
Filed May 28, 2016SC
SIDE AIRBAGS NEAR WINDSHIELD ARE LEAKING WHEN IT RAINS. AT FIRST IT WAS A SLOW LEAK, BUT REALLY POURS IN NOW
Engine
Filed May 13, 2016145,000 milesIL
LARGE CLOUD OF WHITE/GRAY SMOKE WHEN CAR SITS OVERNIGHT FROM PREVIOUS NIGHT DRIVING. AFTER RESEARCHING ONLINE THIS SEEMS TO BE A COMMON PROBLEM. THERE WAS A LAWSUIT FILED BECAUSE OF THIS. WHY NOT A RECALL????
EngineFire
Filed Jan 25, 2016130,000 milesCA
TL* THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING 30 MPH, THERE WERE FLAMES AND A BLACK SUBSTANCE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Engine and Engine CoolingFire
Filed Jan 17, 2015180,000 milesMD
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
Engine
Filed Jul 9, 2014156,342 milesCA
DEALER AND FINANCE COMPANY CLAIM CLEAN TITLE BUT DOCUMENTS REFLECT OTHERWISE. *TR
Power Train
Filed May 21, 20141,000 milesCA
WHEN THE TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND GEARS AT A SLOW STEADY SPEED(APPROX 20MPH) THE CAR WILL FREQUENTLY VIOLENTLY JERK. MY CAR HAS 75000 MILES AND HAS DONE IT SINCE DAY ONE. *TR
Fuel/Propulsion System
Filed Mar 15, 201383,207 milesTN
SEVERAL TIMES WHEN I ACCELERATE FROM A STOP SIGN...CAR SURGES. *TR
Power Train
Filed Dec 20, 2012150,001 milesSC
MY 2002 LEXUS ES300 HAS BEEN JERKING AND SHIFTING VERY HARD ON ACCELERATION. IT SEEMS TO HAVE MORE OF A PROBLEM WHEN I ACCELERATE SLOWLY IN THE LOWER GEARS. IT JERKS VERY NOTICEABLY. I WAS TOLD IT WAS JUST THE NATURE OF THE CAR, BUT IT HAS BEEN GETTING MUCH WORSE OVER THE COURSE OF THE LAST YEAR. IT ALSO HESITATES WHEN STEPPING ON THE GAS AFTER DECELERATION. *TR
Power Train › Automatic Transmission
Filed Aug 17, 2011139,450 milesTN
MY 2002 LEXUS ES 200 WAS DYING OR NOT STARTING AT ALL. SUDDENLY, IT WAS WORKING FINE. 2 DAYS LATER, WHILE IDLING OR WHEN MY FOOT WAS ON THE BRAKE, IT WOULD LURCH FORWARD AND START ACCELERATING AT SOMETIMES 40MPH. I HAD TO SLAM ON THE BRAKES, THEN EMERGENCY BRAKE TO STOP, THEN AFTER I TURNED IT OFF, IT WOULD SHAKE FORWARD. *KB
Vehicle Speed ControlCrash2 injured
Filed Aug 11, 201174,000 milesTX
TL* THE CONTACT OWNS A 2002 LEXUS ES300. THE CONTACT STATED THAT WHILE AT A STAND STILL AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE UNTIL CRASHING INTO THE VEHICLE IN FRONT OF THE CONTACT. AS A RESULT, THE CONTACT EXPERIENCED PAIN ON THE RIGHT SHOULDER, CHEST AND UPPER ARM. THE DRIVER OF THE VEHICLE THAT WAS CRASHED INTO WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL BECAUSE SHE EXPERIENCED BACK PAIN. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/30/11 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 11/30/11
Air BagsCrash1 injured
Filed Jul 5, 201192,000 milesOH
TL* THE CONTACT OWNED A 2002 LEXUS ES300. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED SERIOUS INJURIES TO THE NECK, SPINE AND SHOULDER. A POLICE REPORT WAS AVAILABLE AND THE VEHICLE WAS DESTROYED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS NOT YET MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 92,000.
Vehicle Speed ControlCrash
Filed May 13, 201195,000 milesIL
I WAS STOPPED AT A RED LIGHT APPROXIMATELY 3-4 FT. BEHIND A UTILITY TRUCK. SUDDENLY THE CAR SURGED FORWARD AND HIT THE REAR END OF THE TRUCK IN FRONT OF ME.
Vehicle Speed ControlCrash1 injured
Filed Mar 17, 2011NV
2002 LEXUS ES200. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO UNINTENDED ACCELERATION *TGW THE ATTORNEY STATED HIS CLIENT WAS INJURED WHEN THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO WALL AND METAL FENCE, EVEN THOUGH THE BRAKES WERE BEING APPLIED. *JB
Power Train › Automatic Transmission
Filed Sep 3, 201020,000 milesOH
LEXUS (2002 ES) HAS DRAMATIC TRANSMISSION STUTTER AT LOW OR HIGH SPEEDS, JERKING OCCUPANTS AND MAKING QUICK STARTS (TURNING ACROSS LANES) VERY DANGEROUS. *TR
Engine and Engine Cooling
Filed Jul 29, 2010102,542 milesMD
CHECK ENGINE LIGHT CAME ON AND CAR ACCELERATION WAS LIMITED. ERROR CODES P2121 AND P2128 INDICATED FAULTY "THROTTLE POSITION SENSOR" THE PART RETAILS FOR AROUND $100. LEXUS INSISTED THAT I HAD TO REPLACE THE COMPLETE ACCELERATOR PEDAL ASSEMBLY WITH A NEW THROTTLE POSITION SENSOR. LEXUS CHARGED ME $764 TO REPLACE BOTH ASSEMBLIES. I BELIEVE LEXUS SHOULD HAVE COVERED THE COST OF ALL OF THE COST OF REPLACING THE ACCELERATOR PEDAL ASSEMBLY. MY VEHICLE IS A 2002 LEXUS ES300. *TR
Vehicle Speed ControlCrash1 injured
Filed Jul 22, 201058,000 milesNY
TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHEN HE DROVE OUT OF THE PARKING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. HE BEGAN TO PANIC AND CRASHED INTO A PARKED VEHICLE AND A FENCE. THE VEHICLE STOPPED WHEN HE CRASHED INTO A TREE AND THE LEFT FRONT TIRE CAME OFF. HE RECEIVED INJURIES TO THE LEFT SIDE OF HIS BODY. THE VEHICLE WAS TOWED TO THE DEALER. THE POLICE REPORT IS AVAILABLE UPON REQUEST. THE MANUFACTURER STATED THAT AN ENGINEER WILL EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
20 of 153 complaints, reproduced as filed.