2014 Lexus ES Hybrid

Routine

Owners filed 10 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other2
000
Electrical System2
100
Visibility/Wiper1
000
Structure › Body1
001
Service Brakes, Hydraulic1
100
Service Brakes1
100
Forward Collision Avoidance1
000
Engine1
000

1 safety recall

Part 573 reports
Forward Collision Avoidance › Crash Imminent Braking15V728000
Filed Nov 3, 201530,812 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Risk. A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

What owners reported

Newest filings
Visibility/Wiper
Filed Jan 22, 2020117,000 milesIL

DRIVING ON HIGHWAY, 60MPH. FRIDAY JAN 17TH, 2020. 5PM. COLD OUT. HEAR LOUD SOUND LIKE GUN SHOT. STARTLED ME. THOUGHT TIRE BLEW SO PULLED TO SHOULDER ON HIGHWAY. TIRES WERE FINE AND WAS LIKE WHAT THE HECK. GOT BACK IN CAR STARTED TO GET BACK ON HIGHWAY AND HEARD NOISE ABOVE MY HEAD. LOOKED UP SLIDING DOOR TO SUNROOF VIBRATING. SLIDE OPEN A BIT AND SUNROOF GLASS WAS GONE. PULLED BACK OVER AND GOT OUT AND LOOKED. GLASS JUST EXPLODED AND BIG HOLE, SEE PICS. NOTHING FELL ON IT OR HIT IT. NEXT DAY SHOPPED VAC THE GLASS AND NOW WAITING TO GET FIXED.

Service BrakesCrash
Filed Jul 9, 2019AK

THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY TURNED IT OFF AND BACK ON BEFORE TRYING TO BACK OUT OF THE CRASH AND IT ACTED FINE AFTER THAT. MY DEDUCTIBLE SOME HOW WAS $2,500 SO I'VE YET TO FIX IT BECAUSE OF THE OUTRAGEOUS PRICE SINCE THE ACCIDENT THE END OF OCTOBER OF 2018(TODAY'S DATE 7-9-2019) SINCE LEXUS WOULDN'T FOLLOW UP ON THIS WHEN I TRIED TO CONTACT THEM WHEN THIS ACCIDENT HAPPENED. I'M GOING TO HAVE TO DEFAULT ON THIS CAR SINCE IT'S JUST DEAD WEIGHT AND I CAN'T USE IT AS I ATTENDED IT TO BE MY RIDE SHARE CAR(LYFT, UBER, TURO) TO HELP MAKE ENDS MEET WITH MY SINGLE INCOME SINGLE PARENTHOOD HOUSEHOLD.

Electrical SystemCrash
Filed Jun 4, 2019FL

CPSC: THE CONSUMER STATED THAT THE SMART RIDE DEVICE CAUSED THE LIGHTS ON HIS DASHBOARD TO MALFUNCTION (ABS LIGHT, BRAKE LIGHT, ETC.). WHICH CAUSED HIM TO HAVE AN ACCIDENT IN HIS CAR. *DT *JS

Structure › Body1 injured
Filed Feb 12, 201952,200 milesNJ

MY CAR HAS SPOILER BUILD ON ITS TRUNK LID WHICH CAUSED THE TRUNK LID TO COME DOWN DURING MINOR WIND CAUSING SERIOUS BODY INJURY RESULTING IN MULTIPLE STICHES. FROM THE EXAMINATION OF THE VEHICLE, IT WAS FOUND THAT LEXUS DID NOT LEAVE AIR VENT BETWEEN THE SPOILER AND SURFACE IF THE TRUNK LID CREATING AN AIR POCKET RESULTING IN SMASHING DOWN THE LID AT EXTREME HIGH SPEED. THIS INCIDENT HAPPENED WHEN VEHICLE WAS PARKED IN PARKING LOT AND I WAS FILLING THE TRUNK WITH PURCHASED GROCERIES. FROM THE AIRFLOW TEST WE PERFORMED IT WAS CLEAR THAT LEXUS DID NOT LEAVE AIR VENT TO PURGE THE AIR OUT, PROVIDE TRUNK LID MORE STABILITY TO STAY OPEN. ITS ALSO VISIBLE THE TRUNK LID HAS WEAK HINGES THAT HOLD THE LID UP WHEN OPEN AND MISSING SAFETY BARS. THE LID ITS SELF HAS SHARP EDGES WITH NO PROTECTIVE LINING, HENCE ACT LIKE A BLADE WHEN LID HITS ANY PERSON. LEXUS HAS INSPECTED MY VEHICLE AND NO REPORT HAS BEEN SHARED TO ME TILL I FILE THIS COMPLAIN. I FEEL ITS DESIGN DEFECT. THE SPOILER WAS INSTALLED FOR GOOD REASON, HOWEVER LEXUS MAY NOT HAVE PERFORMED SAFETY TESTED WHEN THE TRUNK LID IS IN OPEN CONDITIONS.

Service Brakes, HydraulicCrash
Filed Nov 1, 201840,600 milesAK

WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS LIKE THE ABS WAS FIGHTING ME WHEN I WAS PRESSING THE BRAKE AND NOT ALLOWING ME BRAKE TO BE PRESSED TO SLOW/STOP THE CAR BOTH FIRST IN REVERSE THEN FORWARD TO PULL AWAY FROM THE CRASH.

Unknown or Other
Filed Sep 14, 2018GA

EVERY TIME I TURN ON THE AC SMELL STINKS . EVEN I REPLACED ALL AIR FILTERS. I HEARD TOYOTA CAMRY HAD SAME ISSUES

Unknown or Other
Filed Mar 14, 201881,000 milesMN

WHILE DRIVING THROUGH DOWNTOWN ATLANTA (MODERATE SPEED), ON A SATURDAY (NO CONSTRUCTION), AND NOWHERE NEAR ANY OVERPASS (FALLING OBJECTS), OUR UNOPENED SUNROOF EXPLODED. WE HEARD A LOUD "BANG", AND THOUGHT WE HAD SUFFERED A TIRE BLOWOUT, FOLLOWED BY ANOTHER LOUD NOISE A FEW SECONDS LATER AND COULD SEE SOMETHING IN THE REAR VIEW MIRROR FLYING OFF THE BACK OF THE ROOF. WHEN WE WERE ABLE TO PULL OVER AND STOP, WE FOUND THE GLASS IN OUR SUNROOF HAD DISINTEGRATED.

Engine
Filed Jan 16, 201826,000 milesFL

HYBRID ENGINE NOT FULLY WORKING , ESTIMATED MPG 40 MPG CAR IS ONLY GETTING NOW 22.5 AND IS GETTING WORSE. MY WIFE HAD THE SAME PROBLEM WITH HER LEXUS HYBRID AND THE DEALER DENIED PROBLEM FOR 3 MONTHS UNTIL THEY SENT A SERVICEMAN FROM CALIFORNIA TO FIX PROBLEM .

Forward Collision Avoidance
Filed Feb 19, 2016CO

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 7, 2016OH

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ *TR

10 of 10 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240200Routine
20230200Routine
20223100Routine
20212100Routine
20201200Routine
20191100Routine
20185000Routine
20171000Routine
20167000Routine
20156100Routine
2014 — this page10100Routine
20138100Routine

Compare every ES Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 3, 2015. Source: NHTSA Office of Defects Investigation.