CARGO DOOR CANNOT BE OPEN FROM INSIDE VEHICLE IS MISSING SOMETHING. DEALER CANNOT FIND THE PART AND ALL TELLURIDE ARE THE SAME. THIS IS A SAFETY AND HAZARD ISSUE
2020 Kia Telluride complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →
WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND $900.00 PLUS HAVE TO TAKE BACK TO KIA DEALER AND GET VEHICLE CALIBRATED
A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING AT 50 MPH ON THE FREEWAY. THE WINDSHIELD EASILY CRACKED AND CHIPPED. IT HAD TO BE COMPLETELY REPLACED FOR $1200. I HAVE OWNED OTHER CARS BEFORE AND NEVER ENCOUNTERED SUCH A FRAGILE WINDSHIELD.
WINDSHIELD CRACKED WITHOUT ANY SIGN OF ANYTHING HITTING IT. MY WIFE WENT INTO THE STORE AND WHEN SHE RETURNED THERE WAS A CRACK IN THE WINDSHIELD STARTING ON THE DRIVER SIDE LOWER LEFT. NO RECOLLECTION OF ANYTHING HITTING THE WINDSHIELD.
I HAVE A 2020 TELLURIDE AND THE HEADLIGHTS PROVIDE SO LITTLE LIGHT THAT IT'S DANGEROUS TO DRIVE AT NIGHT. THE NORMAL BEAMS ARE SO DIFFUSE THEY PROVIDE INSUFFICIENT LIGHT FORWARD TO SEE THE ROAD CLEARLY AND PROVIDE NO LIGHT TO THE SIDES, SO YOU CAN'T SEE WHAT YOU ARE TURNING INTO WHEN YOU TURN. I CALLED KIA AND TWO LOCAL KIA DEALERS; THEY ARE AWARE OF THE PROBLEM BUT SAY THEY HAVE NO WAY TO FIX IT. GOOD HEADLIGHTS ARE FUNDAMENTAL AND, REALLY, AFTER 100 YEARS OF CARS WITH HEADLIGHTS, YOU'D THINK THEY COULD GET THIS RIGHT. PLEASE FORCE KIA TO RECALL THE CARS AND FIX THE HEADLIGHTS AS SOON AS POSSIBLE. THANK YOU. SANDRA THANK YOU. SANDRA
TELLURIDE RECENTLY PURCHASED NOVEMBER 2019. LAST WEEK MY WINDSHIELD HAD A TINY CHIP AND WITHIN 1 1/2 HOURS OF ME COMING OUT OF A MEETING THE TINY CHIP HAD EXPANDED ACROSS MY WINDSHIELD. TWO DAYS AGO I WAS DRIVING AND A SMALL PEBBLE (?) HIT MY WINDSHIELD AND AGAIN CHIPPED THE OPPOSITE SIDE OF MY WINDSHIELD. THAT CHIP HAS NOT SPREAD AS BADLY AS THE FIRS. I WAS GLAD TO SEE THE LETTER FROM KIA IN MY MAILBOX THIS WEEK. CONTACTED DEALERSHIP THIS MORNING TO SCHEDULE APPOINTMENT FOR REPAIR. HOPEFULLY REPLACING WINDSHIELD WILL AVOID FUTURE ISSUES.
WHILE DRIVING ON THE INTERSTATE AT 60MPH A VERY SMALL PEBBLE HIT MY WINDSHIELD ON THE TOP RHS AND PUT A DIME SIZED HOLE IN THE WINDSHIELD COMING TO A POINT ON THE INSIDE MAKING A COMPLETE OPENING. IT IS NOW STARTING TO CRACK LIKE A SPIDERWEB. SAFELITE HAS REFUSED TO TOUCH IT AND THE DEALERSHIP HAS STATED IT WILL TAKE SEVERAL WEEKS TO GET A REPLACEMENT AND THE COST IS UPWARDS OF $750.00+. THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU PAY THIS MUCH FOR A VEHICLE AND YOU HAVE TO RETURN TO THE DEALERSHIP TO OBTAIN A CHEAPLY MADE PRODUCT AND PAY A NOT SO CHEAP PRICE FOR IT. THIS IS ABSOLUTELY HIGHWAY ROBBERY. THE SERVICE DEPARTMENT RECOMMENDED I TURN THIS OVER TO MY CAR INSURANCE. AFTER SPEAKING WITH MY INSURANCE PROVIDER, I LEARNED MY PREMIUM WILL INCREASE DUE TO HAVING TO FILE A CLAIM. SO, BASICALLY I'M GOING TO HAVE TO PAY AN ENORMOUS AMOUNT OF MONEY FOR A CHEAPLY MADE PRODUCT OR PAY AN ENORMOUS AMOUNT OF MONEY OVER WHO KNOWS HOW LONG FOR A CHEAPLY MADE PRODUCT. FROM LOOKING AT THE GROWING AMOUNT OF COMPLAINTS, THERE APPEARS TO BE A LEGITIMATE CAUSE FOR INVESTIGATION INTO THE PRODUCT KIA IS PUTTING INTO THEIR VEHICLES AND SELLING TO CONSUMERS. ADDITIONALLY, SHOULD SOMETHING SMALL COME THROUGH ONE OF THESE WINDSHIELDS AND INJURE A PERSON INSIDE OF THE VEHICLE OR CAUSE AN ACCIDENT, I WOULD PRESUME THE AFFECTED INDIVIDUAL(S) WOULD HAVE A LEGITIMATE GROUND FOR A POTENTIAL LAWSUIT. THERE ARE FAR TOO MANY COMPLAINTS BEING FILED AGAINST KIA FOR THIS SAME ISSUE AND FAILURE TO INVESTIGATE THI
I WAS DRIVING MY 2020 TELLURIDE ON A TWO LANE ROAD UNDER 45 MPH WITH NO ONCOMING TRAFFIC AND ONE CAR MUCH FURTHER UP THE ROAD. I DID NOT SEE ANYTHING HIT MY WINDSHIELD OR COMING TOWARD ME. I HEARD A VERY LOUD CRACKING NOISE AND MY WINDSHIELD HAD A STARBURST CRACK ON THE DRIVER'S SIDE NEAR THE EDGE OF THE WINDSHIELD. WITHIN 20 MINUTES THE CRACK HAD STARTED TO SPREAD OUT SEVERAL INCHES ON EACH SIDE WITH ONE SIDE CRACKING ALL THE WAY TO THE EDGE. THERE WAS NOT A CHIP ON THE OUTSIDE OF THE GLASS THAT WOULD HAVE BEEN LEFT IF SOMETHING VERY HARD LIKE A ROCK HAD HIT THE WINDSHIELD. THE ONLY THING I CAN THINK OF THAT COULD HAVE HIT THE GLASS WAS AN ACORN FALLING FROM A TREE ABOVE THE ROAD. AN ACORN SHOULD NOT CRACK A WINDSHIELD! THE OUTSIDE TEMPERATURE WAS 38 DEGREES AND I THE WINDSHIELD DEFROSTER HAD BEEN RUNNING FOR ABOUT 10 MINUTES PRIOR TO THE CRACKING.
DRIVING ON A PUBLIC ROAD, ROCK HIT WINDSHIELD AT 15 MPH CRACKED WINDSHIELD, CRACK GROWS 1-2 INCHES EVERY HOUR REGARDLESS OF USE
WITHIN 6 DAYS OF PURCHASING MY KIA TELLURIDE, IT SUFFERED A SIGNIFICANT CHIP AND SMALL CRACKING ON THE WINDSHIELD WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH. I DID NOT SEE ANY PEBBLES, ROCKS OR DEBRIS IN THE AREA, NOR DID I OBSERVE ANY PEBBLE ACTUALLY HIT THE CAR. I DID NOT OBSERVE ANY CARS OR TRUCKS AHEAD OF ME ON THE FREEWAY WITH ANY OPEN/UNCOVERED LOADS. IN FACT, I ONLY OBSERVED PASSENGER VEHICLES. THE TIMING OF THE CHIP/CRACK SEEMED TO COINCIDE GOING OVER A SMALL DIP ON THE HIGHWAY.
THIS IS A NEW VEHICLE, PURCHASED 8/2019. IT IS MY BELIEF THAT THE HEADLIGHTS (BOTH HIGH AND LOW BEAM), AS EQUIPPED, ARE DANGEROUSLY DEFICIENT AND DO NOT PROVIDE NEARLY ADEQUATE ILLUMINATION. I AM HESITANT TO DRIVE THE VEHICLE AT NIGHT. I CONSIDER THIS HAZARDOUS AND WORTHY OF CORRECTION BY THE MANUFACTURER. KIA TELLURIDE EX AWD.
HALOGEN HEADLAMPS ON THE EX MODEL DO A POOR JOB OF ILLUMINATING THE ROAD AHEAD WHEN IN LOW BEAM MODE. I CAN HARDLY SEE A FEW FEET. I ALSO DRIVE A LEXUS WHOSE HEADLAMPS DO A FANTASTIC JOB OF ILLUMINATION IN LOW BEAM. I AM HAVING TO PERIODICALLY ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM MODES (TO AVOID BLINDING OPPOSITE TRAFFIC) WHEN DRIVING THE TELLURIDE ON UNLIT ROADS OR POORLY LIT ROADS. WHY DIDN'T KIA PROVIDE LED HEADLIGHTS FOR ALL TRIM LEVELS? THIS IS A SERIOUS SAFETY ISSUE.
WINDSHIELD CRACK DRIVING ON HIGHWAY
THE KIA TELLURIDE WINDSHIELDS ARE NOT UP TO STANDARDS. THEY CRACK AND CHIP EXTREMELY EASILY AND CONSTANTLY OVER THE SMALLEST DEBRIS OR FOR NO REASON AT ALL AND DRIVING AT 40 MPH. THIS NEEDS TO BE CORRECTED.
THE TELLURIDE EX HAS AN ISSUE WITH IT'S HEADLIGHTS, ESPECIALLY IN A DIMLY LIT AREA. WHEN THE HEADLIGHTS ARE IN NORMAL MODE (NOT HIGH BEAM) ON A STREET THAT DOES NOT HAVE STREETLIGHTS (NO AMBIENT LIGHTS) OR YOU ARE GOING AROUND A TURN, OR YOU ARE GOING SLIGHTLY UPHILL, THERE IS VERY LITTLE VISIBILITY ON THE ROAD. YOU CAN SEE A DISTINCT CUT OFF OF THE HEAD LIGHT AND YOU CANNOT SEE BEYOND IT. THIS MAKES IT VERY VERY DIFFICULT TO DRIVE IN A LOW LIGHT ENVIRONMENT. IF I AM ON A HIGHWAY OR A WELL LIT ROAD, THERE IS NO ISSUE. MY OTHER CAR 2010 AUDI A4 DOES NOT HAVE THIS ISSUE AND THE HEADLIGHTS ILLUMINATE THE ROAD ADEQUATELY IN ANY CONDITION
SINCE NEW, THE VEHICLE HAS EXHIBITED A VIBRATION STARTING AROUND 65 MPH UP TO AROUND 75 MPH. IT IS MILD IN SEVERITY BUT ANNOYING ESPECIALLY WHEN FREQUENTLY DRIVING AT HIGHWAY SPEEDS. THE DEALERSHIP NOTED IT BUT HAS NOT BEEN ABLE TO FIND A SOLUTION.
A VERY SMALL ROCK HIT THE EDGE OF MY WINDSHIELD, AND IT CRACKED TO BE OVER A FOOT LONG ACROSS THE NEXT 5 MINUTES. THE MARK FROM THE ROCK IS TINY, AND SHOULD NOT HAVE LEAD TO THIS LARGE OF A CRACK SO QUICKLY. I HAVE HEARD REPEATEDLY THAT THIS IS COMMON ON TELLURIDE WINDSHIELDS. IT IS UNACCEPTABLE AND VERY UNSAFE. THE DAY THIS HAPPENED, I HAD ONLY HAD THE VEHICLE 5 DAYS.
HAD A PLASTIC WRAP BARELY HIT MY WINDSHIELD ON HIGHWAY AND IT CRACKED WINDSHIELD.
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.
I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?
WHILE DRIVING ON THE FREEWAY A ROCK HIT THE WINDSHIELD. A SMALL CHIP TURNED INTO A CRACK ACROSS THE LENGTH OF THE WINDOW.
IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.
WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.
I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.
TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.
WINDSHIELD EASILY CRACKED AND SPREAD FAST.
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL OBJECT THAT CAME UP FROM THE ROADWAY, WHEN A LARGE TRUCK PASSED US. THE CAR HAD ONLY 1100 MILES AT THE TIME. THE VEHICLE WAS IN MOTION, AND ON THE HIGHWAY.
MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY
THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.
DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?
WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.
CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.
WINDSHIELD HAS CRACKED IN TWO SEPARATE PLACES. MULTIPLE DINGS AND CHIPS FROM SMALL ROAD DEBRIS.
I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.
AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.
PASSENGER SIDE AXLE DEAL LEAKING FROM TRANSFER CASE. LEAKING FROM OUTSIDE SEAL. INNER SEAL SPRING WAS OFF AND NEEDED TO BE REINSTALLED.
A/C NOT BLOWING COLD. PERFORMED SYSTEM EVAC AND RECHARGED SYSTEM. STILL HAS ISSUE. SET CHARGE TO PROPER LEVEL AND SPOKE WITH TECHLINE. REPLACED A/C COMPRESSOR AND CHARGED. 17 DAYS IN THE SHOP.
WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 45 MPH THE TOP RIGHT SIDE OF THE FRONT WINDSHIELD WAS STRUCK BY A SMALL PEBBLE. THE WINDSHIELD SHOWED A DIME SIZE CRACK WITH SEVERAL SPIDER CRACKS NO LONGER THAN QUARTER OF AN INCH. AFTER PARKING THE VEHICLE ALL NIGHT THE FOLLOWING DAY ONE OF THE SPIDER CRACKS HAD GROWN TO ABOUT 3 INCHES.
PURCHASED THIS VEHICLE AND HAVE UNDER 2000 MILES, THE VEHICLES WINDSHIELD HAS RECEIVED THREE CHIPS AND SEEMS TO BE WEAK (THIN) GLASS. I'M AFRAID IF STRUCK WHILE DRIVING WITH AN OBJECT OTHER THAN A SMALL PEBBLE IT'LL FAIL AND PLACE MY FAMILIES LIFE IN DANGER. THE WIPER SPRAYER ON THE DRIVERS SIDE WINDOW WHEN DRIVING FAILS TO SPRAY OVER THE DRIVERS VIEW. IT POOLS AT THE LOWER PART OF THE WIPER BLADE AND LOWER LEFT CORNER OF THE WINDOW AT ROAD AND HWY SPEEDS. THIS CAUSES EXCESS AMOUNTS OF FLUID TO BE SPRAYED IN ORDER TO CLEAN THE WINDOW. THE CHIPS ON THE WINDOW ARE SMALL AND TWO ARE IN THE DRIVERS VIEW. I'VE HAD THE SPRAY TIP REPLACED AT THE DEALER BUT IT CONTINUES THE SAME PATTERN.
SMALL ROCK HIT THE WINDSHIELD FROM A PASSING CAR ON THE HIGHWAY CAUSED A CHIP IN THE WINDSHIELD, WHEN SAFELITE TRIED TO REPAIR IT, IT CRACK. SERVICE TECH SAID THAT IT IS HIGHLY UNUSUAL FOR THIS TO HAPPEN ON A SMALL CHIP LIKE THIS ONE.
ON JULY 4 I NOTICE A CHIP ON RIGHT OF WINDSHIELD WITHOUT NOTICING ANYTHING HITTING THE WINDSHIELD AS I WAS DRIVING. THREE DAYS LATER IT BECAME A CRACK WITHOUT TOUCHING AND IN A WEEK THE CRACK REACH DRIVER SIDE. WINDSHIELD STILL ON BACKORDER. I REPORTED TO KIA CUSTOMER SERVICE AND SOMEBODY ON NHTSA CALL ME AND TOLD ME THAT CRACK CAN HAPPEN THAT IF I PUT A NEW WINDSHIELD AND SAME THING HAPPENS IN LESS THAN 3 MONTH THEN THEY WILL LOOK INTO IT. THIS WINDSHIELDS ARE NOT CHEAP AND I HAVE NEVER HAD A WINDSHIELD BRAKING SO FAST BEFORE IN LESS THAN 3 MONTH OF PURCHASE.
I WAS BACKING OUT OF MY DRIVEWAY ON A LOW VOLUME COUNTY ROAD. I WAS MOVING BACKWARDS AND ENTERED THE ROADWAY. I WAS FULLY ACROSS ONE LANE WHEN A VEHICLE IN THE OPPOSITE LANE APPROACHED. AS I WAS CONTINUING BACKWARDS CUTTING THE WHEEL TO MANEUVER INTO THE NEARSIDE LANE, THE AUTO BRAKING ENGAGED AND MY VEHICLE WAS DISABLED IN THE ROADWAY FOR TWO OR THREE SECONDS UNTIL THE APPROACHING VEHICLE IN THE OPPOSITE FARSIDE LANE PASSED MY NOW DISABLED VEHICLE IN THE ROADWAY. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE THERE WAS A VEHICLE APPROACHING IN THE NEARSIDE LANE THAT I WAS ATTEMPTING TO ENTER AND NOW I WAS DISABLED IN THE ROADWAY AS THAT CAR APPROACHED. MY ISSUE IS THAT THE APPROACHING VEHICLE IN THE FARSIDE LANE HAD ROOM TO MANEUVER AROUND ME, BUT I WAS NOW DIRECTLY IN THE LINE OF DANGER FROM THE VEHICLE APPROACHING IN THE NEARSIDE LANE I WAS NOW DISABLED IN. IT SCARED ME TO BE DISABLED IN THE ROAD WITH A VEHICLE APPROACHING. THE BRAKES REMAINED ENGAGED AND I COULDN'T DO ANYTHING UNTIL MY VEHICLE RELEASED THE BRAKES. I WAS IN GREATER DANGER FROM BEING HIT BY THE CAR APPROACHING IN THE NEARSIDE LANE THAN I WAS ENTERING THAN THE VEHICLE IN THE OPPOSITE FARSIDE LANE. THE COMPUTER IN MY VEHICLE WAS WRONG IN APPLYING THE BRAKES AND FORCED ME INTO A DANGEROUS POSITION. THE PROGRAMMING FOR REAR ASSIST BRAKING NEEDS TO BE EVALUATED FOR SITUATIONS LIKE THE ONE THAT I WAS IN. THIS IS THE THIRD TIME I HAVE BEEN PUT IN THAT SITUATION BY MY VEHICLE AND I THINK THERE IS A SAFETY PROBLEM WI
WHILE DRIVING MY 2020 TELLURIDE I HEARD AN ODD SOUND ON THE PASSENGER SIDE OF THE VEHICLE AND NOTICED A SMALL CRACK DEVELOPING ON THE PASSENGER SIDE OF WINDSHIELD. IT STARTED FROM ABOUT MIDWAY HEADING HORIZONTALLY AND THEN MADE A CURVE UPWARD AS I DROVE. THE CRACK IS AT LEAST 18 INCHES LONG. THERE IS NO VISIBLE DAMAGE OR MARKINGS OF ANYTHING HITTING THE WINDSHIELD NOR DID I NOTICE ANYTHING STRIKE THE WINDSHIELD. THE CRACK ORIGINATES UNDERNEATH THE MOLDING AND APPEARS TO BE A DEFECT. WHEN THE CRACK STARTED I WAS TRAVELING ON A CITY STREET AT AROUND 30 MILES AN HOUR WITH NO TRAFFIC AROUND.
THREE DAYS AFTER WE PURCHASED A 2020 TELLURIDE I FOUND A CRACKED IN THE BOTTOM CENTER OF THE WINDSHIELD. I COULDN'T FIND ANY CHIP THAT MIGHT HAVE STARTED THE CRACK, IT JUST APPEARED THE NEXT MORNING . THE CAR WAS PARKED UNDER THE CARPORT SO NOTHING COULD HAVE FALLEN ON THE WINDSHIELD. CONTACTED THE DEALER AND THEY WERE NO HELP AT ALL, INSURANCE HAD TO PAY. SAFELITE AUTO GLASS HAD TO WAIT EIGHT WEEKS FOR KIA TO SHIP A NEW WINDSHIELD. I ASKED THE INSTALLER TO LOOK AT THE CRACK AREA AND SEE IF HE COULD FIND A CAUSE THAT WOULD START THIS CRACK. HE EXPLAINED TO ME THAT ANY ROCK OR FOREIGN OBJECT STRIKE WILL LEAVE AN INDENTATION WITH SOME SPIDER MARKS, HE FOUND NONE? HIS PROGNOSIS WAS, IT WAS STRUCK ON THE BOTTOM EDGE WHEN ASSEMBLED AND CLOSING THE DOOR HARD WOULD FLEX THE WINDSHIELD AND THAT STARTED THE CRACK. IT HAS BEEN ONE MONTH AND I ALREADY HAVE ANOTHER SMALL CHIP. I HAVE REPLACED ONE WINDSHIELD IN FORTY SOMETHING YEARS, DOESN'T VERY LOOK GOOD FOR TELLURIDE OWNERS, SOMETHING IS WRONG?
WINDSHIELD STRUCK (MINOR WITH MINIMAL DEPTH PENETRATION) BY MATERIAL RUNNING ON INTERSTATE. WITHIN 15 MINUTES, CRACK BEGAN AND WAS OVER 16". VEHICLE PARKED FOR 8 DAYS. WINDSHIELD HAS CRACK OVER 3' LONG NOW. WINDSHIELD STAR SHOULD'VE BEEN QUICK EASY FIX INSTEAD THE WINDSHIELD IS EITHER FAULTY OR INSTALLED IN BIND.
THE HEADLIGHTS AT NIGHT ARE POOR. THEY DO NOT ILLUMINATE TRAFFIC SIGNS SUCH AS: SPEED LIMIT, STOP, STREET/HIGHWAY INFO, YIELD, WARNING, ETC. WHEN YOU APPROACH A THE UPSIDE OF A HILL, VISIBILITY IS LIMITED TO 30-50 FEET. SIDE VISION WHEN TURNING IS NON-EXISTENT. THIS OCCURS AT NIGHT WHEN IN MOTION AND STOPPED.
WHILE DRIVING DOWN THE HIGHWAY GOING MAYBE 45 MPH, SOMETHING FLEW UP AND HIT THE WINDSHIELD CAUSING A LARGE CHIP AND SPIDERWEB TO FORM IMMEDIATELY. WHATEVER HIT THE WINDSHIELD WAS SO SMALL I NEVER SAW IT. THIS HAS HAPPENED PLENTY OF OTHER TIMES IN OTHER VEHICLES WITHOUT CAUSING ANY DAMAGE.
DRIVING ON A CITY STREET, I NOTICED A TINY CRACK COMING DOWN FROM THE TOP OF MY WINDSHIELD. BY THE TIME I GOT HOME (10 MINUTES), IT WAS SPREAD ACROSS THE ENTIRETY OF MY WINDSHIELD. I'BE BEEN WAITING SINCE JUNE FOR A REPLACEMENT WINDSHIELD.
I PURCHASED THE 2020 KIA TELLURIDE ON 04102019. ON 050319 A SMALL ROCK HIT MY WINDSHIELD IN THE MIDDLE OF THE DRIVERS VIEW. I WAS ON AN INTERSTATE TRAVELING 65 MPH. THE WINDSHIELD HAD A DEEP CHIP AND IT SPIDERWEBBED OUT. THE WINDSHIELD WAS REPLACED. ON 09072019 I GOT INTO MY KIA AND ON THE PASSENGER SIDE A LARGE CRACK IS VISIBLE FROM THE A PILLAR ABOUT 10 INCHES LONG. I NEVER HEARD OR SAW ANYTHING HOT THE WINDSHIELD. I AM THE ONLY DRIVER. IT WILL HAVE TO BE REPLACED AGAIN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2020 Kia Telluride → · Every Telluride year → · How the figures are calculated →