Page 2 of 3 · complaints 51–100 of 146

2015 Kia Sportage complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Service Brakes, Hydraulic
Filed Sep 9, 2022OH

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other
Filed Aug 30, 2022WA

A recall notice was issued in March. The notice advised to park vehicle outside until a remedy is available. When I had the vehicle serviced in June, the service adviser for West hills Kia, noted that a rodent nest was under the hood, and advised me they could install a rodent screen for APROX. $400. I declined. How can Kia, continue to state, to this date, there is no remedy, but are willing to sell me something that was caused by me parking the vehicle outdoors for 5 months? I would appreciate any information concerning this. Sincerely, [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed Aug 27, 2022CA

This is a complaint about NHTSA recall #22V051, manufacturer recall #SC227B. I was notified of this recall in March 2022 and there has been no remedy and no further correspondence. It has been suggested by the NHTSA that I not drive my car and that I park it away from other cars and structures in case of spontaneous combustion while driving or parked. I live in an area where a small spark could destroy thousands of acres of forest and homes and I no longer feel safe owning this vehicle. There has been no effort made by the manufacturer to provide me with a replacement for the inoperable vehicle that I paid for. I have written a formal complaint to the manufacturer with no response. Every time I call their corporate offices, I sit on hold for hours at a time before hanging up because no-one picks up the line. This is all unacceptable and this problem needs to be resolved immediately!

Service Brakes, Hydraulic
Filed Aug 16, 2022VA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

FirerelatedFire
Filed Aug 16, 202286,000 milesOH

The contact owned a 2015 Kia Sportage. The contact stated that while driving at an undisclosed speed, a burning odor was detected with smoke coming from the rear of the vehicle. The vehicle then lost motive power. Additionally, after refueling the vehicle, a fuel odor was detected while driving. A bystander alerted the contact that the vehicle had caught fire and to exit the vehicle immediately. The contact was able to safely exit the vehicle. There were flames coming from the engine compartment and underneath the vehicle. The bystander used a fire extinguisher to put out the flames. The fire department arrived on the scene and extinguished the smoke coming from the engine compartment. Police and fire department reports were filed. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The VIN was included in NHTSA Campaign Number: 22V051000 (Service Brake, Hydraulic) however, the contact had not yet received the notification. The failure mileage was approximately 86,000.

Electrical SystemFire
Filed Aug 16, 2022OH

This car was electronically going crazy tenants calling police cause alarm wouldn't stop going off Smelled gasoline but no leaks o roll the windows down engine ram n lights get dim no check light ever came on car shutting off child locked in car behind this then it goes up in smoke while driving on the freeway what the hell should I say more we could have list our lives in that car I have 2 kids 1 and 2. I need justice asap I have kids with astma is it due to this faulty vehicle

Service Brakes, Hydraulic
Filed Aug 15, 2022IN

The contact owns a 2015 Kia Sportage. The contact received a notification for NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Unknown or Other
Filed Aug 15, 2022MO

Looking for assistance in getting recall sc227b completed. HW Kia (dealer) keeps telling me there is no part available. According to the recall notice letter I received from HW Kia on March 31, 2022, I can not park my car in my garage (or near any other vehicles or structures). There have been a high number of KIA/HYundai vehicles stolen in STL recently, and not being able to park my car in the garage I am risk of having it stolen. Please advise how I am to continue using my car with this kind of cautionary notice. Technically, I am unable to drive/park my car anywhere according to this letter. Thank you.

Unknown or Other
Filed Aug 15, 2022IL

This problem has not been repaired. We get the run around from KIA about when the part is going to come in to fix this safety hazard. It's now been 5 months with no definitive or even estimated date of when this recall part will come in. This uncertainty is causing great consternation since we're concerned about driving the car (because it could catch fire) or even parking the car in our garage. HELP!!!!!

Engine
Filed Aug 9, 2022CT

I have received a recall and nothing is being done about it as of yet. I have taken it to the dealer about multiple issues that i felt have not been fully addressed, but the engine being able to catch on fire is the ultimate. I not only am in this vehicle , my children are as well. This is not safe to be driving around without any remedy. I either need my engine replaced or a vehicle replacement. Warning lights are always flashing on the dashboard. I keep calling and being left on hold for hours without any one addressing this issue. Does my car need to catch on fire or myself /children die before i receive any results. This is dangerous to keep driving and nothing being done. Please help

Service Brakes, Hydraulic
Filed Aug 2, 2022MA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Jul 27, 2022OH

My check engine light went off on 7/13/22. A little over 24 hours later, on 7/14/22, I was on the highway with a 65 mph speed limit when my engine completely gave out. I had to navigate to the exit ramp and off the highway. I was unable to accelerate. I had it towed to a local repair shop and on 7/15/22 the told me my entire engine needed replaced. I then had it towed to a local Kia dealership on 7/15/22. I am still waiting to hear from Kia Corporate on whether the engine will be replaced. The engine is currently available for inspection at the Kia Dealership.

Service Brakes, Hydraulic
Filed Jul 26, 2022GA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Electrical System
Filed Jul 15, 2022FL

I have not had an "incident" because I have not driven this auto since I received the recall notice early April. KIA is crazy if they believe it is safe to drive while under constant threat of fire. I was hoping you could initiate another class action suit to force them to act, as it has been an unreasonable amt of time...5 and ½ months since recall date. Please help. I have contacted NHTSA, FTC, Attorney General, etc etc. NO ONE has responded other than to to issue a complaint report #.

Engine
Filed Jul 15, 2022CT

There has not been an incident. I received a recall interim letter in March 2022 for my 2015 KIA Sportage. The letter notified me the car engine could experience a fire due to an electrical short circuit. I have contacted the KIA corporation in California and the local KIA in Connecticut and was told there is no remedy yet. The recall letter warned of the potential danger involved. My son in law experienced a life-threatening fire while driving in his KIA and was fortunate to escape death even though his car was entirely destroyed. I find it unbelievable KIA has not rectified this very dangerous problem. The letter stated the problem can be corrected by installing a part. Meanwhile I am not able to use my car as I am sure many other owners are also unable to use theirs. The danger is too great. I hope the NHTSA can assist in this problem.

Engine
Filed Jul 11, 202298,000 milesKY

The contact's husband owns a 2015 Kia Sportage. The contact stated that while her husband was driving 25 MPH, the engine seized while driving down an incline with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed her that the failure was a known issue and referred her to a dealer for assistance. The vehicle was then towed to a dealer and the contact was informed that since her husband was not the original owner, they would not service the vehicle. The contact sent multiple documents confirming that her husband was the original owner as well as several service documents but had not received a response from the dealer. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 98,000.

Service Brakes, Hydraulic
Filed Jul 7, 2022FL

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Jul 6, 202270,000 milesMO

The contact owns a 2015 Kia Sportage. The contact stated that the vehicle failed to restart after briefly turning off the vehicle. The vehicle was initially towed to her residence and was later towed to Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 662020). The dealer informed her that the battery would be replaced and that an oil change would be performed; however, the failure continued immediately upon the contact leaving the dealer. The failure worsened over time and the contact discovered that the battery was never replaced. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was also informed that the vehicle was included in NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). Another dealer was then notified about the recall and informed her that the failure was not related to the recall. The manufacturer had yet to notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

Engine
Filed Jul 3, 2022TX

My engine started making a sound at the same time I was due for an inspection but the check engine light was not on. I took the car in for inspection the day after the sound started and when they looked at the engine they said the “ main rod Bering” was broken and the oil filter was full of metal shavings, but they were able to pass the car because the check engine light wasn’t on. The car only had 80,900 miles on it and it was well cared for so the mechanic suggested I check for a recall. When I checked online for a recall I learned that the car was on recall for POTENTIAL ENGINE FIRE! And this was the first I was hearing of it! I took the car to the kia dealership to get it fixed but they refused to fix it because the engine problem started before I got the “update”THAT NO ONE INFORMED ME I NEEDED. My car went from running fine to broken down in TWO DAYS. Imagine if I hadn’t had the time to get it checked out so quickly. The car could of broken down on the middle of the highway with myself and my children in it, it could of caught fire with myself and me children in it. VERRY VERRY DANGEROUS!

Service Brakes
Filed Jul 3, 2022AZ

The current Kia Recall for the HECU related to the braking system/potential for an engine fire has been open since February. As an owner I received the letter in March. I have contacted both a dealership and Kia directly but have received no information regarding a helpful timeline for when the repair will be available. This has left me unable to use my vehicle for fear of an incident and injury to me and my family. The best response I was given is that I could rent a vehicle at my expense and apply for a refund from Kia directly but they are not offering any loaner vehicles or plans to remedy this issue. It has been over 3 months with no proper communication nor a fix in place.

Engine
Filed Jul 2, 2022KY

We had just had our 2015 Kia Sportage in a repair shop about a week prior due to a compressor issue. They had run a check on the engine due to the check engine light and excessive oil consumption. They said that it was only showing an issue with an O2 sensor. About a week later, on Saturday, June 25, 2022, I was driving down a steep hill (Hands Pike in Covington, KY) with my son in the back seat. I depressed the brakes and the call stalled out and would not restart. I was able to coast down the hill to a safe point. I was able to turn around and by revving the engine while turning the key, I was able to get the car to start to get it back home (only about a mile). Each time I had to stop, the car stalled again, and I had to repeat the process. We called a tow truck to get the vehicle and the repair shop (Bob Sumeral Tire in Ft. Wright, KY) told us the issue was an internal issue related to the engine and it would have to go to Kia. Kia currently has the vehicle and has confirmed the engine needs replaced, but they are fighting us on doing the necessary repairs and are demanding we provide our maintenance records.

Service Brakes, Hydraulic
Filed Jul 1, 2022PA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Jun 30, 202211,000 milesGA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The contact stated that the vehicle was experiencing excessive engine oil consumption. The cause of the failure was not determined. The failure mileage was 11,000. Parts distribution disconnect. The consumer stated the recall was repaired on 10/21/22, but the vehicle is still burning oil very quickly.

Service Brakes, Hydraulic
Filed Jun 22, 2022IN

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes, Hydraulic
Filed Jun 8, 2022WI

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes, Hydraulic
Filed Jun 8, 2022MO

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Jun 6, 202285,661 milesWA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 85,661. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Jun 1, 2022PA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes, Hydraulic
Filed May 31, 2022IL

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed May 26, 2022TX

Well it been over 2 month after I had got my oil change and randomly 2weeks after that. It started to hear an knocking sound in the engine so ever since then I haven't drove the truck and I been constantly calling kia and I haven't got respond back

Service Brakes, Hydraulic
Filed May 23, 2022FL

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and scheduled an appointment for the recall repair. The contact arrived at the dealer and was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed May 17, 2022TX

Constantly have to fill the engine with oil about once or twice a month .

Service Brakes, Hydraulic
Filed May 17, 2022CA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed May 16, 2022GA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. On 3-31-2022, Kia sent a letter advising that my 2015 Sportage May erupt in flames. Kia goes on to suggest not to park the car near consumer's home or other vehicles. Consumer is on disability and have a proper disability tag.

Engine
Filed May 15, 2022FL

The dangerous situation happened two times while driving my vehicle (2015 Kia Sportage). First one occurred on 4/28/22 while driving on dangerous Orlando I-4 interstate. I was slowing down as on exit ramp and my vehicle's engine turned off all of a sudden. There were no warning lights whatsoever during incident or in the past. Only lights displayed were normal dashboard warning lights while engine was off. Car turned on again after about 15 minutes. I drove it for 1 mile. I was afraid to drive it again. I called to have vehicle towed to a Kia dealership/repair shop in West Orlando, FL. After running diagnostics on my vehicle, Kia technician and service manager informed me that since they couldn't duplicate issue, they couldn't do anything to remedy it. Also was informed that if it was related to recall, they still couldn't do anything since there is No Remedy for it at this time. Kia release vehicle to me despite this dangerous, life-threatening issue(s). I decided to only drive on backroads since this happened since I knew the issue was not addressed. On 5/13/22, again experienced similar issue as aforementioned. While driving and slowing down to approach turn at a corner, my vehicle suddenly turned off. This time my vehicle would not restart. My vehicle was towed to another Kia repair shop east Orlando, FL. At this time, I am awaiting diagnostic results which are scheduled for 5/16/22 in the afternoon. I will keep you posted. Thank you in advance for your attention to this

EngineFire
Filed Apr 25, 2022FL

Engine stalled at a stop sign. Smoke started coming from the front of the vehicle and engine burst into flames. No warning lights, no sign of something going wrong. My safety and that of my husband was out at risk due to risk of burning to death, being badly burned, others being injured from being in the vicinity etc.

Engine
Filed Apr 22, 2022NJ

The engine of my kia sportage 2015 has stalled. Apparently there was two other recalls for the car before I bought it used at the dealership at Autoland that I was not notified of. Being the second owner the Kia dealership told me that they couldn't replace the engine for free due to that fact that there was some type of time limit and it would cost $10,000. However, in the kelly blue book website Its stated that if its within 8 years of the purchase date they still have to fix the recall even if I'm the second owner so now I'm trying to get a lawyer just incase.

Service Brakes, HydraulicFire
Filed Apr 20, 2022120,000 milesCA

The contact owns a 2015 Kia Sportage. The contact stated that he had taken the vehicle to a dealer to have it diagnosed for rough engine functioning. The contact stated that the dealer diagnosed that the vehicle needed to have the engine replaced. The vehicle was not repaired. The contact was returning to his residence at approximately 30 MPH, when the vehicle's engine began to shake and had a loud explosion. The contact stated that the check engine light was illuminated. The contact was able to return to his residence and turned the vehicle off and observed white smoke issuing from under the hood. The contact stated that he opened the hood and the smoke dissipated. The contact attempted to restart the vehicle and could not. The contact received a recall letter from the manufacturer and relates the failure to NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

Engine
Filed Apr 18, 2022CO

My engine failed at 90,000 miles on my 2015 Kia Sportage. I purchased a replacement engine on 2/8/22. On 4/16/22, the second engine failed. Same problem. These cars are not safe and should not be on the road. Engine and rental car costs was over $6,000.

Service Brakes, Hydraulic
Filed Apr 13, 2022OH

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes, HydraulicFire
Filed Apr 8, 202295,000 milesMA

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, there was smoke coming from the engine compartment. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available. (RECALL RELATED INCIDENT) TS

Electrical System
Filed Apr 7, 2022VT

The computer monitor says," bootloader started insert USB with file" Nothing on the screen works. It never shuts off. Even when the car is off and the keys are out of the ignition. It kills the battery. We have taken the fuse out and it shuts off but I can't use the hatchback. It stays in the locked position. I also can't use the power locks. I took it to a Kia dealer and they could not figure it out. They sent me on my way.

Engine
Filed Apr 1, 2022TX

Well renctly it been a disturbing knocking sound in my engine it started to happen month after i got my oil change and the more u push the gas the sound start getting louder. Since then i haven't drove my vehicle i been trying calling kia but they haven't give me no information and thats the only vehicle that gets me to work. No it haven't been inspected i been constantly calling kia dealership i havent got a called back.

Engine
Filed Apr 1, 2022IL

I was passing a vehicle on a 2 lane (one lane going in each direction) highway at approximately 55mph when my car engine lost power. I had to immediately get over and pull to the side of the road towing vehicle to Webster Tire and Auto in Teutopolis, IL. They originally thought it was the alternator but they said engine was knocking and needed to be replaced. I found out that there was a lawsuit for this issue and that Kia has a service campaign. Although I had searched the NTHSA website and Carfax, because I purchased the vehicle recently the only way for me to have expected the issue was for me to have contacted Kia directly or to be notified by the person who sold me the car. I was also denied a claim on this lawsuit because I had not had the service update which would have extended the warranty on the engine and fixed the knock sensor issue. This information should be readily available to consumers and owners. I had this vehicle at Walmart for an oil change and Webster tire and auto for other maintenance prior to incident and neither of those companies were aware of this service campaign.

Engine
Filed Feb 23, 2022AZ

The car all the sudden started knocking within a day no warning and no engine light, so towed to KIA dealer. Confirmed engine needs to be replaced. This is concerns as I'm reading there are known issues with this engine even causing fires. The stated that there is a product and campaign to update the sensor not that isn't working but to make it more sensitive to engine issue but her check engine never even came on and the engine is done. Kia will not cover the engine replacement even though there are many having this issue because she didn't get the sensor update done even though there is nothing when you look up her car on the site to tell her and we didn't get a notice. There is no way to track that they notified us.

Chest Clip, Buckle, Harness
Filed Feb 20, 2022WA

NUNA RAVA HARNESS TIGHTENING STRAP DISCOVERED TO BE FRAYING, AVAILABLE FOR INSPECTION UPON REQUEST. SEAT HAS BEEN USED ACCORDING TO MANUAL, NEVER DAMAGED OR IN ACCIDENT. INSTALL AND USAGE HAS BEEN INSPECTED BY CPST. DISCONTINUED USE PER MANUAL. NUMEROUS SIMILAR COMPLAINTS FOUND IN CHILD SAFETY GROUP. THIS IS EXTREMELY CONCENING AS THE HARNESS IS COMPROMISED AND HAS PLACED CHILD SAFETY AT RISK. INCIDENT REPORTED TO MANUFACTURER. Consumer stated manufacture indicated they would send a new shell to replace the defective one, however the shell is back ordered for up to 3 months, which was not a reasonable solution. Manufacture also indicated that the extent of the fraying “will not present a significant safety concern.” Manufacture did eventually agree to replace the seat.

Engine
Filed Oct 5, 2021133,000 milesGA

The contact owns a 2015 Kia Sportage. The contact stated that while starting the vehicle, the check engine warning light was illuminated and there was a knocking noise heard. The vehicle had an engine replacement from a previous engine failure. The vehicle was taken to the dealer and the dealer inspected the vehicle and informed the contact that there were no leaks or smoke detected and reset the engine sensor. The failure recurred and the vehicle was taken back to the dealer. The dealer informed the contact that they could not perform a comprehensive diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.

Engine
Filed Sep 24, 2021TX

My husband and daughter were in the car and the car lights came on and stopped working. The engine stopped working. We tried to replace the battery and starter. We took it to Kia dealership knowing I have 100,000 mile warranty on the engine. They are denying it because I didn’t get a recall that I didn’t know about. If you pull up my VIN number there are no safety recalls. I know don’t have a car.

Unknown or Other
Filed Aug 17, 202193,800 milesAL

The contact owns a 2015 Kia Sportage. The contact stated that when she awoke in the morning, she noticed that the vehicle was running on its own while parked. The contact stated upon entering the vehicle, she noticed the temperature was significantly cold and it appeared the vehicle had been running all night. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found however, the remote battery was replaced. The contact stated that the failure had been recurring while the vehicle was parked. Additionally, the alarm and door locks were continually activating independently. The contact also stated that the vehicle would start up and turn off independently. The vehicle was taken back to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 93,800.

Engine
Filed Jul 14, 2021KS

While driving on the highway at 60 mph the car without warnings turned off and I could not move the steering wheel easily or even hit the breaks. luckely I was able to turn my emergency lights on which alerted the semi-truck behind me who slowed down and I was able to pull to the right lane and once I felt the car slowed down enough stepped on the emergency breaks. I attempted to turn on the car but no luck, there wasn't any warning signs. so I called my AAA to come check the batteries and/or fuel because I wasn't sure what was going on. While the AAA technichian was checking he discovered that there was no oil in the car, which was odd since I replaced the oil less than a month before and I still had 2000miles for my next service. I towed my car to Shawnee Mission Kia, as soon as they checked my VIN the service person stated that "my car is on the list for an engine recall" so he said they will inspect it and get back to me. 2 days later they came back stating that I failed to respond to an ECU software update which voids my warranty. keep in mind I never got any recall letter, and even when they mentioned it I went on the KIA website and inserted my vin and there was no recall reported. At which point decided to take it to another KIA dealer hoping to deal with level minded people, they checked my VIN# and said my car qualifies for a recall, and they will inspect and let me know. 2 days later they stated the same thing. now I have been struggling to find a car, and not sure

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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