Page 4 of 8 · complaints 151–200 of 392

2012 Kia Sportage complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Feb 11, 202015 milesPA

KNOCKING NOISE COMING FROM ENGINE, HAVE TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AS WELL AS KIA DEALERSHIP SERVICE DEPARTMENT BOTH DIAGNOSED THE PROBLEM AS NEEDED A NEW ENGINE ($5000-7,000). THIS VEHICLE 73,000 MILES, OIL CHANGED AT EVERY 5000 MILES. THERE IS NO EXPLANATION OR REASONABLE CAUSE OF ENGINE FAILURE EXCEPT FOR MANUFACTURING. ONLY HAD THE 1 1/2 YEARS. DEALERSHIP TOLD US ONLY OPTION IS TO BUY A NEW CAR FROM.

Engine
Filed Feb 9, 202090,000 milesNH

HI I CAME HOME ON LUNCH ONE AFTERNOON THE CAR DROVE PERFECTLY FINE NO ISSUES WHAT'S SO EVER. ABOUT AN HOUR PASSED AND IT WAS TIME TO GO BACK TO WORK SO I PUT THE KEY IN THE IGNITION AND THEY CAR NEVER STARTED AGAIN. IT SOUNDED TO ME LIKE IT WASN'T GETTING ANY FUEL SO I THOUGHT I'LL CHANGE THE FUEL PUMP..THAT'S WHEN I LEARNED THAT THERE WAS A FUEL PUMP FROM A POLARIS ARTTICAT SNOWMOBILE THAT WAS USED BY THE MANUFACTURER WHICH OK I THOUGHT WAS FUNNY AT THE TIME BUT FINDING A REPLACEMENT PART WAS A NIGHTMARE..I FINALLY FOUND A REPLACEMENT PART WHICH I JUST HAD TO GET A WHOLE NEW FUEL PUMP AND ASSEMBLY BUT WHEN IT DIDN'T START AFTER THAT I DIDN'T KNOW WHAT TO DO. I TOOK IT TO VIP AND HAD THEM TAKE A LOOK THEY CALLED ME BACK THE NEXT DAY AND SAID THEY HAD NO CLUE WHAT WAS WRONG WITH IT AND THAT I NEEDED TO COME GRAB IT AND BRING IT TO THE DEALER WHERE I BOUGHT IT FROM. THAT'S WHEN I LEARNED THE ENGINE SOMEHOW STOPPED GETTING COMPRESSION AND THAT BLEW UP MERCHANTS SAID I NEEDED A NEW ENGINE THAT'S $7,000 AND WHEN I WENT TO FIND ONE THAT'S WHEN I FOUND OUT IT'S DISCONTINUED GEE WONDER WHY SO THEN I GO TO KIA AND TELL THEM NOW I FOUND OUT THERE'S ALL THESE RECALLS OUT ON KIA SPORTAGES BUT MY VIN# DOESN'T MATCH NOW HOW DOES THAT WORK SO NOW I'M OUT A CAR AND $7,000 AND STILL PAYING ON A CAR I DON'T HAVE ANY MORE. SO HOW AM I TO FIX A DISCONTINUED MOTOR AND A POLARIS ARTIC CAT SNOWMOBILE FUEL PUMP. BY THE WAY I'VE HAD THE CAR LESS THAN 2 YEARS AND ONLY PUT 30,000 MILES ON IT RIDICULOUS

Engine
Filed Feb 6, 202081,000 milesOH

BLINKING ENGINE LIGHT WHILE DRIVING

Engine
Filed Jan 17, 2020108,000 milesUT

MY WIFE AND I WERE ON OUR WAY TO PARK CITY, UT FOR A FAMILY GET TOGETHER AND AFTER WE DROPPED OFF OUR STUFF AT THE HOTEL WE HEADED TO HEBER CITY, UT. ON OUR WAY, THE CAR STARTED MAKING A TICKING SOUND WHEN THE GAS PEDAL WAS PUSHED. AND THEN THE CAR DIED, WITHOUT ANY WARNING. THE NEXT DAY WE WENT AND HAD THE CAR TOWED TO A KIA DEALERSHIP AND THEY DETERMINED THAT THE ENGINE HAD SEIZED UP AND THAT I NEEDED A NEW ENGINE. I HAVE HAD THIS CAR FOR 8 MONTHS, AND IT ONLY HAS 108,000 MILES ON IT. KIA REFUSES TO TAKE OWNERSHIP OF THEIR DEFECTIVE PRODUCT!

Engine
Filed Jan 15, 202068,000 milesCT

ON SUNDAY (11/3) I WAS DRIVING MY 2012 KIA SPORTAGE (A CAR WE PURCHASED USED FROM KIA OF EAST HARTFORD, CT AND CURRENTLY ONLY HAS 68,000 MILES ON IT) ON A VERY BUSY INTERSTATE WHEN THE ENGINE BEGAN TO POWER DOWN. I WAS BARELY ABLE TO MAKE IT TO THE SHOULDER OF THE ROAD BEFORE THE CAR SEIZED UP, A LOUD BANG SOUNDED FROM UNDER THE CAR, IT BEGAN TO SMOKE FROM UNDERNEATH THE CAR AND OIL COVERED THE GROUND. THE CAR WAS THEN TOWED TO OUR LOCAL AUTO BODY SHOP WHERE IT WAS DETERMINED THAT THE ENGINE BLOCK SUFFERED A QUARTER-SIZED HOLE FROM SOMETHING BEING DISPELLED AT A HIGH RATE OF SPEED FROM THE ENGINE. WHEN THIS WAS DETERMINED, WE DID SOME RESEARCH AND FOUND THERE AS A RECALL AND WE WERE NEVER NOTIFIED (SEE BELOW). VIN #[XXX]. WE WERE TOLD BY THE KIA DEALERSHIP THAT WHATEVER CAUSED OUR CAR TO JUST STOP WORKING ON THE INTERSTATE?WAS NOT COVERED UNDER THE RECALL. IT SEEMS VERY SUSPECT THAT GIVEN WHAT EXACTLY HAPPENED, THIS IS NOT PART OF THE RECALL. AFTER MUCH DEBATE AND OVER A MONTH LATER STILL WITHOUT A VEHICLE, KIA HAS TOLD US THEY WILL SUPPLY THE PARTS BUT THAT WE WERE STILL BE RESPONSIBLE FOR THE $3,000+ OF LABOR. I?M SORRY, BUT KIA SHOULD STAND BEHIND THEIR CARS & ENGINES. AGAIN, WE ONLY HAVE 68,000 MILES ON OUR CAR. WE DON'T AGREE WITH THE DIRECTIVE OF HAVING TO PAY THE LABOR FEES. WE WOULD LIKE SOMEONE TO REVIEW THIS COMPLAINT AND PROVIDE SOME DIRECTION FOR US. I HAVE TRIED ON MULTIPLE OCCASIONS TO TALK TO SOMEONE BEYOND THE MECHANIC & FIRST LINE REP, BUT HAVE NOT RECEIVED A

EngineFire
Filed Jan 14, 2020101,003 milesNJ

SO HE STAR TO USED ALL THE OIL WITHOUT REASON THE DEALER CHECK THE MOTOR AD SAY THE MOTOR BURN THE OIL BUT HE CANNOT FIND THE PROBLEM SO 2 DAY AFTER I WAS RUNNING 80 KM WHEN THE CAR TURN ON ENGINE LIGHT IM PARKING AND TURN OFF THE CAR TOWING THE CAR DEALER SAY ENGINE BROKE DOWN BECAUSE WAS NO BREATHE, EL MECANICO DIJO QUE EL FLUJO DE MOTOR DE ACEITE A LOS COJINETES E LAS BIELAS SE DESGATASTARON Y POR ENDE FALLO EL MOTOR.

Engine
Filed Jan 13, 2020100,600 milesKS

1/1/2020 I WAS DRIVING DOWN THE HIGHWAY IN THE MIDDLE OF NOWHERE KANSAS, HOURS FROM HOME. I HAD TO STOP FOR ABOUT 5 MINUTES BECAUSE OF A STRETCH OF HIGHWAY THAT WAS DOWN TO 1 LANE FOR CONSTRUCTION AND HAD A TEMPORARY STOPLIGHT (INSTEAD OF A PILOT CAR). WHEN IT WAS FINALLY MY TURN TO GO, MY CAR STARTED MAKING A LOUD KNOCKING SOUND, VIOLENTLY SHAKING, AND WOULDN'T ACCELERATE. THEN ALL THE WARNING LIGHTS AND CHECK ENGINE LIGHTS TURNED ON. I PULLED OVER AND CALLED ROADSIDE ASSISTANCE WHICH TOWED ME TO THE NEAREST MECHANIC. THE MECHANIC SAID THE ENGINE WAS SHOT, THE RODS AND STUFF OROKEN, KNOCKING A HOLE IN THE ENGINE. I FINALLY GET IT TOWED BACK HOME 1/3/2020 (HOURS AWAY) AND DROPPED OFF AT THE DEALERSHIP. I FINALLY HEAR BACK FROM THE DEALERSHIP 1/13/2020 AND THEY CONFIRM I NEED A NEW ENGINE, BUT CLAIM THE CURRENT RECALL NOR THE MANUFACTURER'S WARRANTY WILL COVER THE REPAIRS (APPROXIMATELY 100,600 MILES, ONLY 600 MILES OVER WARRANTY). WHAT I'VE READ IN MY RESEARCH OF 3 RECALLS AND ABOUT THE CLASS ACTION LAWSUIT IS EXACTLY WHAT HAS HAPPENED TO MY CAR'S ENGINE (EXCEPT NO FIRES THANK GOODNESS). I'M LEFT WITH NO CAR AND NO IDEA WHAT TO DO.

Engine
Filed Jan 2, 2020109,880 milesOK

WHILE ACCELERATING THROUGH A TRAFFIC CONTROLLED INTERSECTION THE ENGINE SUDDENLY QUIT WORKING. I WAS BARELY ABLE TO COAST TO A SAFE LOCATION. HOWEVER, DUE TO THE HEAT OF THE DAY I ALMOST HAD A PROBLEM WITH HEATSTROKE WHILE WAITING ON A TOW TRUCK. (FORTUNATELY I WAS ABLE TO FIND SOMEPLACE TO COOL OFF WHILE WAITING). I AM GLAD IT HAPPENED THERE INSTEAD OF ON THE HIGHWAY AT 70 MPH WHILE BETWEEN TOWNS.

Engine
Filed Jan 2, 2020100,000 milesWI

AUGUST 2019, I TOOK MY VEHICLE INTO MY DEALERSHIP AFTER HAVING DRIVEN THE CAR FOR ONLY FOUR MONTHS FOR THEM TO TELL ME THAT THE RADIATOR OVERHEATED AND THE ENGINE BLEW AND THAT I WOULD HAVE TO PAY $4000+ TO GET IT FIXED. I PURCHASED MY VEHICLE LATE MARCH - EARLY APRIL 2019 AND WAS NOT NOTIFIED OF ANY SORT OF RECALL CONCERNING THIS ISSUE. WHEN I TOOK MY VEHICLE IN EARLY AUGUST THE RECALL WAS STILL NOT BROUGHT TO MY ATTENTION AND THEY WERE GOING TO CHARGE ME FOR MAINTENANCE FOR AN ISSUE THAT WAS CLEARLY COMMON FOR MY PARTICULAR VEHICLE.

Engine
Filed Dec 27, 2019145,000 milesTN

KNOCKING NOISE COMING FROM ENGINE, HAVE TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AS WELL AS KIA DEALERSHIP SERVICE DEPARTMENT (FRANKLIN, TN), BOTH DIAGNOSED THE PROBLEM AS NEEDED A NEW ENGINE ($5000-7,000). THIS VEHICLE AS 145,000 MILES, OIL CHANGED AT EVERY 5000 MILES. THERE IS NO EXPLANATION OR REASONABLE CAUSE OF ENGINE FAILURE EXCEPT FOR MANUFACTURING.

Engine
Filed Dec 23, 2019196,000 milesGA

ROD BEARING WENT OUT STARTED KNOCKING THEY KNEW THEY HAD BEARING WEAR ISSUES WHY DIDN'T THEY RECALL ALL ENGINES

Engine
Filed Dec 19, 201998,000 milesCA

MY VEHICLE STOPPED IN THE MIDDLE IF A STREET LIGHT . I TOOK IT TO KIA SHOP THEY SAID THE ENGINE DIED WHICH BEFORE THAT I NEVER GOT WARNINGS . I KNOW KIA DOES HAVE PROBLEMS WITH THE ENGINE . THEY ARE COVERING THE ENGINE BUT I HAVE TO PAY FOR LABOR WHICH IS A LITTLE OVER 3,000 DOLLARS . I'M NOT SATISFIED BUT I NEED MY CAR .

Engine
Filed Dec 19, 201951,000 milesNY

I WAS DRIVING THE VEHICLE CAME TO A STOP AT A RED LIGHT , THE VEHICLE HAD STALLED ON ITS OWN TRIED TURNING IT BACK OVER AND IT WOULD NOT DO ANYTHING WE HAD TO PUSH THE VEHICLE OUT OF THE MIDDLE OF AN INTERSECTION UNBELIEVABLE! THE MOTOR SEIZED UP FOR NO REASON AND LEFT ME STRANDED NOW KIA WILL NOT DO ANYTHING ABOUT IT THE VEHICLE ONLY HAS AROUND 51,000-52,000 MILES!

Engine
Filed Dec 13, 2019108,000 milesUT

MY WIFE AND I WERE ON OUR WAY TO PARK CITY, UT FOR A FAMILY TRIP AND AFTER WE DROPPED OFF OUR STUFF OFF AT THE HOTEL WE HEADED TO HEBER CITY, UT. ON OUR WAY, THE CAR STARTED MAKING A TICKING SOUND WHEN THE GAS WAS PUSHED. AND THEN THE CAR DIED. WITHOUT ANY WARNING OR ANYTHING. IT JUST DIED. WE HAVE NOT HAD ANY ISSUES WITH THIS CAR. WE HAVE TAKEN GREAT CARE OF THIS CAR. THE NEXT DAY WE WENT AND HAD THE CAR TOWED TO A KIA DEALERSHIP, AND THEY DETERMINED THAT THE ENGINE HAD LOCKED UP AND THAT I NEEDED A NEW ENGINE. I HAVE HAD THIS CAR FOR 8 MONTHS, AND IT ONLY HAS 108, 000 MILES ON IT. THIS IS INSANE.

Engine
Filed Dec 6, 2019123,000 milesIA

TRAVELING ON BLACK FRIDAY IN 2019, THE ENGINE HICKUPED AS WE WERE PASSING A CAR. WITHIN TWO MILES, A LOUD KNOCKING SOUND STARTED, AND WITHIN A MILE, THE CAR QUIT RUNNING. WE HAD IT TOWED TO A LOCAL MECHANIC WHO SAID THE ENGINE WAS SHOT. WE CONTACTED KIA WITH OUR VIN NUMBER, AND THEY SAID THE CAR WAS NOT COVERED UNDER A RECALL OF OTHER KIA MODELS WHERE THE ENGINE HAD DIED IN THE EXACT SAME FASHION.

Engine
Filed Nov 19, 201997,000 milesOR

I WAS DRIVING ON THE FREEWAY GOING ABOUT 65 MILES AN HOUR. I NOTICED I WASN'T ACCELERATING AT THE SAME SPEED. I PUT MY FOOT ON THE GAS HARDER AND THE INTERNAL LIGHTS WENT OFF AND CHECK ENGINE LIGHT CAME ON. I BARELY HAD ENOUGH TIME TO MOVE TO THE SHOULDER. I GOT IT TOWED TO THE MECHANIC WHO MOST RECENTLY DID THE LAST OIL CHANGE AND TUNE UP. THEY CALL ME AND TOLD ME THE ENGINE SEIZED AND THEY COULDN'T GET IT TO TURN. THEY RECOMMENDED I TAKE IT TO THE DEALERSHIP. THE MECHANIC SAID IT SHOULD STILL BE UNDER WARRANTY. I AM CURRENTLY WAITING TO HEAR IF ITS "MY FAULT" SINCE ITS A 3RD PARTY WARRANTY COMPANY.

Engine
Filed Nov 16, 2019109,000 milesWI

MY ENGINE SEIZED AND STOPPED WHILE DRIVING. ENGINE BEGAN KNOCKING EARLIER THAT DAY WITH NO PRIOR WARNINGS, LIGHTS ILLUMINATING, ETC. I WASN'T EVEN ABLE TO GET IT HOME OR TO THE DEALERSHIP BEFORE IT DIED. WE PERFORM REGULAR MAINTENANCE ON OUR CAR AND THERE IS NO REASON IT SHOULD'VE DIED SO SOON. IT NEEDS A COMPLETELY NEW ENGINE NOW. SIMILAR MODELS ARE ALREADY ON RECALL AND A PENDING LAWSUIT FOR SIMILAR MODELS BUT THEY DON'T SEEM TO INCLUDE THE MPI ENGINE. ONLY TURBO AND GDI ARE INCLUDED, WHICH IS WRONG BECAUSE I'VE FOUND MANY REPORTS OF THIS ENGINE FAILING TOO. THERE'S A BIG PROBLEM HERE.

Engine
Filed Nov 16, 2019148,000 milesIN

WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED TO INCREASE MY SPEED AND THE VEHICLE BEGIN TO DECREASE IN SPEED. I IMMEDIATELY GOT PULLED OVER AND THE VEHICLE SLOWED ALL THE WAY DOWN AND STOPPED. THE CAR WOULDN'T RESTART OR GO. AT THIS TIME 2 LIGHTS APPEARED ON THE DASH, THE OIL LIGHT AND BATTERY LIGHT. MY OIL HAD RECENTLY BEEN CHANGE 2 WEEKS PRIOR. ONCE TOWED TO A SHOP, THEY DETERMINED IT COULD BE ENGINE ISSUES BECAUSE THE CAR HAD POWER BUT WOULDN'T TURNOVER. I THEN TOWED THE VEHICLE TO THE KIA DEALERSHIP WHERE THEY SAID THERE COULD BE A BATTERY ISSUE. ONCE THE BATTERY WAS RULED OUT, I WAS CALLED 30 MINUTES LATER AND INFORMED MY ENGINE WAS LOCKED. AT 148, 000 MILES AND THE ONLY OWNER OF THE CAR, I HAD NOT PRIOR WARNINGS OF SUDDEN ENGINE FAILURE. I WAS ON THE HIGHWAY GOING 80 MPH, NO NOISES, NO LIGHTS, NOTHING. I WAS TOLD THERE WAS NO RECALL ON THE VEHICLE AND IT WAS LIKE A PERSON DYING OF OLD AGE. THERE ARE RECALLS ON THE 2012 KIA SPORTAGES FOR ENGINE ISSUES.

EngineFire
Filed Nov 15, 2019101,400 milesMN

TRAVELING HOME ON INTERSTATE HIGHWAY AT 75 MPH WHEN I SUDDENLY HEARD AN UNFAMILIAR NOISE COMING FROM THE ENGINE COMPARTMENT. A FEW SECONDS LATER, SOME LOUDER NOISES CAME FROM THE ENGINE AREA AND I LOST ALL POWER AND LOTS OF LIGHTS LIT UP ON THE DASH. I COULD IMMEDIATELY SMELL BURNING OIL AND NOTICED BLUE SMOKE IN MY REAR VIEW MIRROR AND WHAT LOOKED LIKE A CIRCULAR PART SLIDING ON THE PAVEMENT BEHIND ME WHICH I KNEW WAS SOME PART FROM THE CAR. I PULLED OVER ONTO THE SHOULDER AND LIFTED THE HOOD AND SAW FLAMES ON THE REAR OF THE ENGINE ON THE EXHAUST AREA. I USED 10 OR 12 HANDFULS OF SNOW FROM THE DITCH TO THROW ON THE FIRE TO GET IT OUT. HAD IT TOWED TO THE NEAREST CITY AND HAD TO RENT A CAR TO GET HOME. I KNOW THAT THE ENGINE BLEW UP. I SAW OIL FROM THE ENGINE ON THE SHOULDER RIGHT UP TO WHERE IT CAME TO REST.

Engine
Filed Nov 12, 2019149,727 milesTX

TOOK VEHICLE IN FOR RECALL AND SAID THAT RECALL DID NOT AFFECT MY VEHICLE. HAD ANOTHER MECHANIC LOOK AT IT AND SURE ENOUGH IT NEEDS AN ENGINE.

Engine
Filed Oct 29, 201997,000 milesNY

ENGINE HAD A STUTTER UPON A FEW DAYS OF PURCHASE MONTHS LATER CAR WOULD NOT START , WAS TOLD IT WAS TIMING BELT ? BOUGHT IT USED AND CHECKED RECALL , WAS TOLD NO RECALLS ? HOWEVER I DO BELIEVE SOMETHING WAS WRONG WHEN I PURCHASED THIS VEHICLE , AND I WAS NOT INFORMED

Engine
Filed Oct 28, 2019MN

THE OIL PAN IS LEAKING OIL.

Engine
Filed Oct 16, 2019129,000 milesVA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 70 MPH UP A HILL AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD FOR TEN MINUTES AND TURNED OFF THE VEHICLE. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE CONTACT STATED THERE WAS A DELAY AND HE HEARD AN ABNORMAL NOISE. THE CONTACT WAS ABLE TO DRIVE 55 MPH, BUT THE FAILURE RECURRED TEN MILES LATER. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO STEVEN KIA (LOCATED AT 3340 S MAIN ST, HARRISONBURG, VA 22801, (540) 437-9908) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Engine
Filed Oct 10, 2019120,000 milesTX

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT TOOK THE VEHICLE TO KIA OF SOUTH AUSTIN (LOCATED AT 5306 SOUTH INTERSTATE 35 ROAD, AUSTIN, TX 78745, 512-444-6635) TO GET A REPLACEMENT OIL PAN BECAUSE THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE DEALER FOUND METAL FRAGMENTS IN THE OIL COMING FROM THE CAM BEARINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO FIND ANY RECALLS ASSOCIATED WITH THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical SystemFire
Filed Oct 9, 2019PR

TL* THE CONTACT OWNED A 2012 KIA SPORTAGE. WHILE THE CONTACT'S VEHICLE WAS PARKED, A WITNESS OBSERVED SMOKE AND FLAMES UNDER THE HOOD. THE FIRE AND POLICE DEPARTMENTS ARRIVED AND BOTH DEPARTMENTS FILED REPORTS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND REMAINED IN THE PARKING LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Engine
Filed Oct 7, 201972,466 milesNC

2012 KIA SPORTAGE EX PURCHASED JUNE 2019 WITH 69,974 MILES. THE ENGINE SEIZED UP SEPTEMBER 2019 WITH 72466 WHILE DRIVING 60 MPH WITH NO WARNING AT ALL; NO DASH LIGHTS, NO TEMPERATURE GAUGE RISING - NOTHING. ALL THAT WAS HEARD WAS A COUPLE RAPPING SOUNDS AND THEN A BIG THUD COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY A TOTAL LOSS OF POWER STEERING AND BRAKES. AFTER WE STRUGGLED TO GET THE CAR OFF THE ROAD WITHOUT GETTING REAR-ENDED, WE TRIED TO RESTART IT AND SMOKE STARTED COMING FROM UNDER THE HOOD. NO FIRE STARTED. FLUID LEVELS FINE (RADIATOR FULL; OIL FULL - THE CAR HAS ONLY BEEN DRIVEN 2492 MILES SINCE WE BOUGHT IT. DIAGNOSIS OF A SEIZED ENGINE WAS CONFIRMED BY A MECHANIC. THE KIA DEALERSHIP QUOTED ME A PRICE OF $6700 FOR A USED REPLACEMENT ENGINE WITH 109,000 MILES. ANOTHER LOCAL MECHANIC QUOTED ROUGHLY THE SAME FOR ANOTHER HIGH MILEAGE ENGINE. THIS SOLUTION IS A TOUGH PILL TO SWALLOW CONSIDERING MY ENGINE ONLY HAD 72466 MILES ON IT WHEN IT DIED. WHOSE TO SAY THAT THE OLDER ENGINE WOULDN'T FAIL IN THE NEAR FUTURE. MY UNDERSTANDING IS THAT FOR VARIOUS HYUNDAI/KIA VEHICLES WITH THE SAME BASE ENGINE AS MINE (2.4 L) MADE IN THE 2010-2014 TIME FRAME HAD A RECALL DUE TO PREMATURE ENGINE FAILURE/SEIZED BEARINGS. THE DIFFERENCE BETWEEN THE RECALLED VEHICLES AND MINE IS SIMPLY THE FUEL/AIR INJECTION SYSTEM (GDI VERSUS MY NATURALLY ASPIRATED MPI). SINCE THE SEIZING ISSUE INVOLVES THE CORE MECHANICAL COMPONENTS OF THE ENGINE AND NOT THE PERIPHERAL PLUMBING, AND GIVEN THE HIGH NUM

Unknown or Other
Filed Oct 4, 2019980,000 milesCA

I WAS DRIVING MY CAR AND AS I REACH A RED LIGHT I STOPPED THE CAR TURNED OFF I TRIED TURNING IT ON 3 OR 4 TIMES BUT IT WOULDN'T EVEN CRANK . I OPEN THE HOOD AND A LITTLE SMOKE CAME OUT I HAD TO PUSH IT TO A SAFE PLACE AND HAD IT TOWED TO MY APARTMENT. I'VE TRIED TURNING IT ON BUT IT DOESN'T EVEN CRANK. THE RADIO AND LIGHT STILL TURN ON REGULAR. IT'S BEEN A PARKED ABOUT A MONTH . I HAD HEARD ABOUT THE RECALL BUT WHEN I CHECKED THE VIN NUMBER IT SAID I HAD ZERO RECALL FOR MY CAR . CAN SOMEONE HELP ME I'M LOST AND I NEED MY CAR I'M STILL MAKING CAR PAYMENTS PAYING INSURANCE AND IT'S ALSO TIME TO PAY REGISTRATION I'M FRUSTRATED AND IN NEED OF ASSISTANCE CAN SOMEONE PLEASE GUIDE ME I WILL APPRECIATED IT THANKS

Engine
Filed Oct 3, 2019130,000 milesTX

VEHICLE WAS IN MOTION ON A STREET WHEN SUDDENLY SLOWED (AS IF IT WANTED TO STALL) AND ENGINE LIGHT/ENGINE OIL PAN/BATTERY LIGHTS ALL CAME ON.. TURNED CAR OFF THEN BACK ON AND SLOWLY DROVE HOME (30 MILES) NO FASTER THAN 60MPH. THIS HAPPENED AGAIN 1 DAY LATER BEFORE IT WAS TOWED TO MY LOCAL KIA DEALERSHIP. KIA RECALL #SC174 NHTSA #19V101

EngineFire
Filed Oct 2, 201985,000 milesCA

I WAS DRIVING WITH MY DAUGHTER AT 7:30 PM ON SANTIAGO CANYON ROAD ORANGE, CA. WHEN I NOTICED A CLICKING SOUND AND CAUGHT A GLIMPSE OUT OF THE CORNER OF MY EYE OF A LIGHT REFLECTING OFF THE ROAD. I INSTANTLY PULLED OVER AND TOLD MY DAUGHTER TO GET OUT. THE CAR TOOK ABOUT 3 TO 4 MINUTES TO TOTALLY GO UP IN FLAMES. I WAS NEVER CONTACTED ABOUT ANY POTENTIAL PROBLEMS WITH THIS CAR OR ANYTHING ABOUT THE KIA SORRENTO WE ALSO OWN. NOW I WON'T BE DRIVING THAT CAR EITHER.

Engine
Filed Sep 30, 201990,000 milesWY

ENGINE BEGAN MAKING NOISE AND SHOOK VIOLENTLY FOR A BRIEF PERIOD, DEVELOPED A KNOCK IN THE MID OR LOWER PART OF THE ENGINE, STOPPED DRIVING CAR. TOOK TO LOCAL MECHANIC (WHERE MY 18 YEAR OLD STEP DAUGHTER IS GOING TO COLLEGE). LOCAL MECHANIC FOUND THE RECALL NOTICE FOR 2012 KIA SPORTAGES FOR ENGINE FAILURES AND WANTED THE VEHICLE TAKEN TO A KIA DEALER FOR REPAIR. I TRAILERED THE CAR FOR ALMOST 200 MILES TO GET TO THE KIA DEALERSHIP WHERE WE LIVE IN WYOMING, BUT DEALER TOLD US THAT OUR CAR WASN'T EFFECTED BY THE SC147 RECALL, EVEN THOUGH EVERY SYMPTOM FROM THAT RECALL IS PRESENT IN THE CAR. KNOWING THAT KIA WASN'T GOING TO COVER, TOOK THE VEHICLE TO MY PREFERRED MECHANIC, WHO FOUND A LARGE AMOUNT OF METAL SHAVINGS IN THE OIL FILTER, RECOMMENDED A REPLACEMENT ENGINE. THE ONLY ENGINE AVAILABLE IS NOT THE SAME CONFIGURATION AS THE ORIGINAL, UNLESS BUYING A USED ENGINE WHICH WOULD PROBABLY HAVE THE SAME ISSUE, AND THEY ARE NOT COMFORTABLE PUTTING THAT DIFFERENT ENGINE IN THE CAR. MY ONLY OPTION NOW IS TO TAKE THE VEHICLE TO A KIA DEALER, WHO WON'T HONOR ANY WARRANTY OR REPAIR UNDER A RECALL THAT THIS CAR "DOESN'T APPLY TO". IT IS LITERALLY THE EXACT SAME ENGINE THAT THEY RECALLED IN OTHER KIA MODELS, THE 2.4L DOHC THETA 2, WHICH WAS CONFIRMED BY MY MECHANIC AND KIA CUSTOMER CAR. SEEING THERE IS A CLASS ACTION LAWSUIT OUT THERE FOR THIS EXACT REASON, I GUESS THAT IS MY ONLY OPTION. BEING THE THIRD KIA MY IMMEDIATE FAMILY HAS OWNED, I CAN ALSO PROMISE THIS WILL BE THE LAST, AS 90,000

Engine
Filed Sep 29, 201998,000 milesCO

JUST BOUGHT FROM A PRIVATE SELLER IN PUEBLO. WAS DRIVING TO AURORA WHEN THE CAR STOPPED AND WOULD NOT START. HAD TO TOW IT TO A DEALER.

Power Train
Filed Sep 26, 201985,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AS SMOKE APPEARED. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT OIL HAD SPLASHED ALL OVER THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE); HOWEVER, THE CONTACT'S VIN WAS EXCLUDED. THE CONTACT CALLED KIA OF IRVINE (45 OLDFIELD, IRVINE, CA 92618, 833-290-7156) FOR A SECOND OPINION AND WAS INFORMED THAT HE WOULD HAVE TO COVER THE COSTS FOR A TOW. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Engine
Filed Sep 20, 201980,600 milesNY

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED, THE POWER STEERING SEIZED, AND THE ENGINE FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13361451. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,600.

Engine
Filed Sep 16, 201963,964 milesMD

VEHICLE ENGINE LIGHT CAME ONE WHILE DRIVING, HAD LOSS OF POWER AND ENGINE BEGAN TO SHAKE AND HAD A LOUD KNOCKING NOISE. PULLED OVER TO SIDE OF ROAD AND HAD TO HAVE THE VEHICLE TOWED TO KIA DEALER. UPON EVALUATION I WAS NOTIFIED THAT A NEW ENGINE WAS REQUIRED. VEHICLE ONLY HAS 63,964 MILES AND AS A SECOND OWNER, IT IS NOT A WARRANTED ITEM. ENGINE REPLACEMENT ESTIMATE IS $6390.00 PLUS TAX.

Engine
Filed Sep 16, 2019206,000 milesMI

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING ROD DAMAGED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 206,000.

Engine
Filed Sep 5, 2019145,000 milesAL

ENGINE IS LOCKED UP ACCORDING TO DEALER. OIL PAN LEAKING.

EngineFire
Filed Aug 28, 2019123,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT THE VEHICLE WAS STALLING WHILE BEING DRIVEN THEN DID NOT START AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER MATTHEWS KIA OF CARTERSVILLE LOCATED AT 595 E MAIN ST, CARTERSVILLE, GA 30120 (770) 386-8400 AND THEY TOLD THE DEALER THAT THE VEHICLE NEEDED A NEW MOTOR. THE DEALER INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THERE WERE NO RECALLS FOR THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER TO GET THE ENGINE RESTARTED AND GOT AN OIL CHANGE. IN ADDITION, IT WAS INFORMED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE DROVE A SHORT DISTANCE FROM THE OIL CHANGE LOCATION AND THE MOTOR BURST INTO FLAMES UNDERNEATH THE HOOD. THE FRONT MOTOR COMPARTMENT UNDER THE HOOD WAS DAMAGED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THE FIRE DEPARTMENT WAS CALLED AND FILED A REPORT. NO POLICE REPORT WAS FILED AND THERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK THE USED DEALER (UNKNOWN DEALER INFORMATION). THE FAILURE MILEAGE WAS 123,000.

Power Train
Filed Aug 25, 201981,000 milesAZ

WHEN I PUT THE GEAR IN DRIVE, IT JERKS.THE CAR IS STATIONARY, I PUT IN REVERSE, BACK OUT, PUT ON THE BRAKE THEN DRIVE AND THIS IS WHEN IT JERKS. ALSO IT GOING IN TO DRIVE IS DIFFICULT. AS IF IT'S HARD TO GO IN TO GEAR.. THIS OCCURS EVERY TIME I DRIVE IT. IT ALSO OCCURS WHEN I'M PUTTING INTO DRIVE, GOING FORWARD, NOT JUST BACKING UP FIRST.I HAVE NO DOCUMENTATION. I ENTERED IN OTHER AS I'M NOT FAMILIAR WHERE THIS ISSUE GOES ON YOUR LIST. POSSIBLY THE DRIVE TRAIN?

Engine
Filed Aug 22, 2019137,000 milesCO

I WAS DRIVING TO WORK AND MY CAR STALLED AND JUST STOPPED ACCELERATING SO I PULLED OFF AND GOT IT TOWED TO A SHOP AND THEY TOLD ME IT WAS THE WHOLE ENGINE. THERE IS A RECALL FOR MY 2011-2013 KIA SPORTAGE BUT OUR VIN ISN'T COVERED BECAUSE THE ENGINE WAS PURCHASED FROM A DIFFERENT WAREHOUSE THEY SAID. IT'S JUST FRUSTRATING BECAUSE OUR CAR IS THE RIGHT YEAR, MAKE, AND MODEL FOR THE ENGINE FAILURE RECALL. IT IT ISN'T COVERED EVEN THOUGH THE EXACT SAME ISSUE HAPPENED THAT HAPPENED ON OTHER 2011-2013 KIA SPORTAGES. IT WAS VERY DANGEROUS AS I WAS ON THE HIGHWAY AND AM PREGNANT AND NOW MY HUSBAND AND I ARE AT A LOSS OF WHAT TO DO. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND STILL OWE MONEY ON IT BUT NEED A WHOLE NEW ENGINE FOR IT.

Engine
Filed Aug 22, 201991,942 milesNC

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING BETWEEN 70 AND 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND MADE A LOUD RATTLING NOISE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A LOUD POPPING NOISE AND THEN STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO WESTGATE KIA (10956 STAR RD, WAKE FOREST, NC 27587, (919) 263-3061) WHERE IT WAS DIAGNOSED THAT THE ENGINE THREW A ROD AND BURST THE OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13316136. THE APPROXIMATE FAILURE MILEAGE WAS 91,942.

Engine
Filed Aug 20, 201980,000 milesNC

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 45 MPH, A POPPING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. AFTER STOPPING THE VEHICLE, OIL WAS DISCOVERED UNDER THE ENGINE AREA. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Aug 16, 201966,666 milesAR

WHILE DRIVING A TICKING NOISE FROM ENGINE, LOSING POWER, LOUDER TICKING, ENGINE STOPS. DANGEROUS INTERSTATE. BARY MADE IT TO SHOULDER.

Engine
Filed Aug 16, 201966,666 milesAR

WHILE DRIVING A TICKING NOISE AND LOSS OF POWER WAS OCCURRING. TICKING BECAME LOUDER, ENGINE STOPS WHILE IN THE LANE. DIDN'T QUITE MAKE IT COMPLETELY INTO THE SHOULDER. WAS ON INTERSTATE 40 LEAVING ALBUQUERQUE. CALLED 911, THEY TOLD ME TO STAY IN CAR. TRUCKS AND TRAFFIC WERE TO HEAVY TO EVEN GET OUT UNTIL THE HIGHWAY PATROLMAN ARRIVED AND HE BLOCKED TRAFFIC WITH HIS LIGHTS. HE STATED THIS WAS THE WORST PLACE TO POSSIBLY BREAK DOWN.

Engine
Filed Aug 14, 201981,000 milesIA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TOWED TO FINNIN KIA (4355 DODGE ST, DUBUQUE, IA 52003) WHERE IT WAS DIAGNOSED THAT THE CONNECTING RODS FAILED AND NEEDED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Engine
Filed Aug 14, 2019109,426 milesGA

2012 KIA SPORTAGE WITH DOHC ENGINE.WIFE WAS ON A BUSINESS HIGHWAY WHEN ALL THE SUDDEN THE MADE A RATTLE SOUND FROM UNDER THE HOOD THEN THE MOTOR STARTED MAKING A LOUD KNOCKING SOUND THEN IT STARTED LOOSE POWER.THERE WAS A RECALL ON 2012 KIA SPORTAGE WITH A DIFFERENT ENGINE RECALL 17V224000 A MACHING ERROR IN THE BEARINGS WHICH WILL CAUSE ENGINE SEIZE AND POSSIBLE CRASH.ONLY 109426 MILES ON IT. SOUNDS LIKE POSSIBLY THE SAME ISSUE AS OTHER ENGINE HAD.

Engine
Filed Aug 6, 2019106,000 milesOK

PURCHASED DEC. 2018 USED. DROVE 10K MILES AND NO INDICATION OF A PROBLEM. HAD A WINDOW MOTOR REPAIRED IN JULY. PICKED CAR UP ON FRIDAY. ON MONDAY, KNOCKING SOUND STARTED OCCURRING IN ENGINE. ON TUESDAY, IT WAS WORSE SO DROVER STRAIGHT TO KIA DEALERSHIP. IT LOST POWER ON A MAJOR HIGHWAY SO I GOT OVER TO THE RIGHT. MADE IT TO THE DEALERSHIP EXIT BUT CAR DIED ON A MAJOR STREET IN FRONT OF DEALERSHIP. FINALLY GOT IT STARTED AND TURNED INTO PARKING LOT. TWO WEEKS LATER I WAS TOLD IT NEEDED THE ENGINE REPLACED. THERE IS ONLY 106K MILES ON IT. BOUGHT FOR DAUGHTER THAT WILL START DRIVING IN SEPTEMBER. SPENT ALL MY SAVINGS. THEY SAID 3900 PLUS LABOR FOR USED MOTOR OR 6500 PLUS LABOR FOR NEW ENGINE.

Engine
Filed Aug 5, 2019104,000 milesWA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE OIL PRESSURE AND TEMPERATURE GAUGE INDICATORS ILLUMINATED, AND THE VEHICLE MADE A KNOCKING SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED TO HER RESIDENCE. THE CONTACT CALLED DICK HANNAH KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Engine
Filed Aug 1, 2019DE

2012 KIA SPORTAGE. CONSUMER WRITES IN REGARDS TO ENGINE SAFETY RECALL. *LD THE CONSUMER STATED THE ENGINE TURNS OVER BUT, WON'T START. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE CONSUMER WAS INITIALLY INFORMED THE VEHICLE WOULD BE REPAIRED UNDER RECALL BUT, THEN WAS INFORMED IT WOULD NOT BE COVERED DUE TO THE VEHICLE NO LONGER BEING ON THE DEALER'S LOT.*JS

Engine
Filed Jul 31, 2019108,200 milesSC

WHILE DRIVING VEHICLE BEGAN TO RATTLE IN ENGINE COMPARTMENT, LOSE SPEED AND THE CHECK ENGINE LIGHT CAME ON. MY DAUGHTER PULLED THE VEHICLE INTO THE MEDIAN AND STOPPED THE VEHICLE. UPON ARRIVING AT THE VEHICLE, I CRANKED THE CAR TO SEE WHAT WAS HAPPENING, VEHICLE IS MAKING A RATTLING SOUND, NO WARNING LIGHTS OTHER THAN CHECK ENGINE LIGHT CAME ON, WATER TEMPERATURE IS GOOD. VEHICLE GAVE NO INDICATION THAT MOTOR FAILURE WAS IMMINENT DURING PREVIOUS DAY'S DRIVING. I DROVE THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. VEHICLE WAS TAKEN TO LOCAL AUTO REPAIR SHOP; WHERE THEIR DIAGNOSIS DETERMINED THAT THE ENGINE NEEDS TO BE REPLACE. VEHICLE HAS JUST OVER 108,000 MILES, OIL CHANGES PERFORMED REGULARLY. INVESTIGATED RECALLS OF KIA MOTORS, ENGINE HAS RECALL FROM MANUFACTURER AND NHTSA. MANUFACTURER'S RECALL NUMBER: SC174; NHTSA: 19V101

Engine
Filed Jul 31, 2019118,193 milesNV

DRIVING ON A SOUTHERN CALIFORNIA FREEWAY ON JULY 28, 2019, THE ENGINE OF OUR 2012 KIA SPORTAGE SUDDENLY STALLED. BROUGHT IT TO THE GARDEN GROVE KIA DEALER THE NEXT DAY AND MET THEIR SERVICE ADVISOR MARTHA GUDINO. SHE PROMISED THAT THE DEALER WOULD LET US KNOW BY 2P WHAT THE ISSUE WAS. SHE DIDN'T CALL UNTIL AFTER 4P WITH BAD NEWS: A NEW ENGINE WAS NEEDED FOR THE PRINCELY SUM OF $9,087.60 PLUS TAX! IN HINDSIGHT, WE NOW KNOW THAT MARTHA WAS PROBABLY HUDDLING WITH MANAGEMENT ON A STRATEGY OF DISINFORMATION. NOT ONLY DID SHE NOT MENTION THAT THERE WAS AN OIL LEAK RECALL ON THIS MODEL BUT SHE SAID NOTHING ABOUT THE ONGOING CLASS ACTION SUITS, THE CAR FIRE REPORTS, AND THE 21 ENGINE COMPLAINTS LODGED ON CARCOMPLAINTS.COM. WHEN WE PICKED UP THE CAR THE NEXT DAY, I, OF COURSE, MENTIONED THE CLASS ACTION SUIT FILED BY ANDREA SMOLEK AND THE NUMEROUS COMPLAINTS MENTIONING EXACTLY WHAT OUR SERVICE ADVISOR HAD DESCRIBED: "OIL WAS BLACK AND SLIGHT SLUDGED [SIC]. OIL CONTROL VALVE (OCV) HAD SLUDGE AND METAL SHAVINGS." THE SERVICE MANAGER ' GUDINO WAS NOWHERE IN SIGHT ' REMAINED SILENT ABOUT THE ISSUE AND JUST COLLECTED HIS $129.00 FOR THE DIAGNOSIS, WHICH WOULD HAVE BEEN REFUNDED HAD WE FORKED OVER THAT $10,000 THEY WANTED FOR A NEW ENGINE. WE DIDN'T PAY AND HAD THE CAR TRANSPORTED BACK TO LAS VEGAS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Sportage → · Every Sportage year → · How the figures are calculated →