Page 3 of 8 · complaints 101–150 of 392

2012 Kia Sportage complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Nov 6, 2020220,000 milesCA

WHILE DRIVING VEHICLE AND TRYING TO PASS A SLOW MOVING VEHICLE ON A HIGHWAY IT STALLED WITH NO WARNING, I HAD TO COAST TO A SAFE LOCATION WHERE I COULD PULL OVER. CAR WAS TOWED TO RALLY KIA IN PALMDALE CA. WOULD NOT START AGAIN AFTER STALLING WHILE DRIVING WITH NO WARNING LIGHTS FLASHING . I WAS TOLD BY RALLY THAT ENGINE SEIZED AND HAD TO BE REPLACED. CAR IS STILL AT LOCATION SERVICE ADVISOR IS LARRY.PHONE NUMBER 6613498017

Engine
Filed Oct 26, 202080,000 milesNY

MERGING ON TO HIGHWAY AT ABOUT 45 MPH, VEHICLE STARTED TO STALL AND SUDDENLY STOPPED AND COMPLETELY SHUT OFF ON THE MIDDLE OF THE HIGHWAY. CHECK ENGIN LIGHT CAME ON BUT THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER ISSUES WRONG WITH THE VEHICLE PRIOR. IT WAS REGULARLY MAINTAINED AND OIL CHANGED. HAD IT TOWED TO KIA DEALERSHIP WHERE THEY CONFIRMED THAT THE ENGINE HAD SEIZED AND SAID IT WAS OUT OF WARENTY AND NOT PART OF RECALL. 1 AFFECTED PRODUCT

Engine
Filed Oct 24, 202092,361 milesIN

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY, ALL VEHICLE WARNING LIGHTS CAME ON AND OUR 2012 KIA SPORTAGE LX STALLED. FORTUNATELY, THE DRIVER WAS ABLE TO AVOID A COLLISION WHILE COASTING TO A ROADSIDE STOP ON A BUSY HIGHWAY, BUT THE VEHICLE COULD NOT BE RESTARTED. AFTER LEAVING PASSENGERS STRANDED ROADSIDE ON A SUNDAY EVENING, THE VEHICLE WAS TOWED TO A KIA DEALERSHIP THAT COMPLETED A DIAGNOSTIC WORKUP AND DETERMINED THAT THE 2.4 L DOHC MPI THETA II ENGINE WITH 92,361 MILES REQUIRED REPLACEMENT. REGULAR MAINTENANCE HAD BEEN COMPLETED AND THE VEHICLE WAS IN OTHERWISE EXCELLENT CONDITION. THE KIA WARRANTY WAS NOT HONORED AS WE WERE NOT ORIGINAL OWNERS AND THE EXTENDED WARRANTY PURCHASED FROM THE KIA DEALERSHIP HAD JUST EXPIRED. THE COST OF A REPLACEMENT ENGINE WAS QUOTED TO BE $7,500 FOR THE ENGINE ALONE EXCLUDING LABOR WHICH EXCEEDED THE VALUE OF THE CAR PRIOR TO THIS INCIDENT. PER DEALERSHIP RECOMMENDATIONS, KIA'S CORPORATE CUSTOMER SERVICE WAS CONTACTED TO REQUEST RECONSIDERATION. ALTHOUGH THE STAFF WAS VERY NICE AND COMMITTED TO REFILE THE WARRANTY REQUEST FOR RECONSIDERATION AND CALL US WITHIN 72 BUSINESS HOURS, WE WERE NEVER CONTACTED BY KIA WITH A FINAL DECISION.

Engine
Filed Oct 20, 202083,000 milesTX

DRIVING ON FARM ROADS, STARTED HEARING FAINT NOISE IN ENGINE. THEN THE CAR LOST ALL POWER (WHILE GOING 70-75). ALSO LOST BREAKING FOR A SHORT AMOUNT OF TIME.WAS ABLE TO GET OFF ROAD SAFELY. HAD DIAGNOSTIC TEST DONE. SEIZED ENGINE. KIA SAYS THERE IS NO RECALL ON MY VEHICLE. THERE ARE OTHER RECALLS FOR SIMILAR ISSUES ON THE SAME MAKE AND YEAR THOUGH. ?? A ROD WAS COMPLETLY SHATTERED IN THE BOTTOM END. ENGINE HAS TO BE REPLACED.

Engine
Filed Oct 15, 2020115,000 milesFL

I WAS DRIVING TO PICK UP MY KIDS FROM SCHOOL WHEN MY VEHICLE STARTED TO STALL AND SUDDENLY STOPPED AND COMPLETELY SHUT OFF ON THE MIDDLE OF THE HIGHWAY. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER ISSUES WRONG WITH THE VEHICLE. I TOOK IT TO KIA DEALERSHIP WHERE THEY CONFIRMED THAT THE ENGINE HAD SEIZED AND COULD NOT EXPLAIN TO ME WHY OR HOW.

Engine
Filed Oct 9, 2020109,000 milesOR

TL* THE CONTACT OWNS A KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST VANCOUVER AUTOMOTIVE (705 SE PARK CREST AVE D430, VANCOUVER, WA (360) 314-4723) WHERE IT WAS DIAGNOSED THERE WAS METAL SHAVINGS IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BEAVERTON KIA SERVICE & PARTS (12520 SW CANYON RD, BEAVERTON, OR 97005 503- 526-2186) WHERE IT WAS DIAGNOSED THERE WAS METAL IN THE ENGINE AGAIN. THE CONTACT WAS REFERRED TO ORIGINAL DEALER. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 109,000. *DT*DT*TR*JB

Engine
Filed Oct 7, 2020150,000 milesUT

DRIVING DOWN THE INTERSTATE BETWEEN 60-70 MPH WHEN THE ENGINE BEGAN TO SPUTTER JUST PRIOR TO STALLING COASTED TO THE SHOULDER. UPON VISUAL INVESTIGATION NOTICED FRESH OIL ON THE ROAD UNDER THE CAR COMING FROM THE THE BOTTOM OF THE ENGINE COMPARTMENT . CALLED FOR A TOW TRUCK AS WE WERE 700+ MILES AWAY FROM HOME. AS THE VEHICLE WAS BEING LOADED ONTO THE TOW TRUCK NOTICED METAL FRAGMENTS ON THE ROAD BY THE FRESH OIL. VEHICLE WAS TOWED TO CITRUS KIA IN ONTARIO, CA,. WE ARE CURRENTLY WAITING FOR OUR VEHICLE TO BE BROUGHT HOME TO UTAH ON A CAR HAULER SEMI. THE SERVICE DEPT AT THE DEALERSHIP INFORMED US OF A RECALL ON KIA ENGINES THAT WE BELIEVE IS THE REASON FOR OUR PROBLEM. VERY UPSET THAT WE WERE NEVER INFORMED OF THIS PROBLEM OR TO GO HAVE IT LOOKED AT.

Engine
Filed Oct 7, 202083,000 milesWA

DRIVING DOWN FREEWAY AT 70 MILES AN HOUR WHEN ENGINE STARTED KNOCKING AND CAR STOPPED, TOOK TO SHOP THEY SAID THAT TWO RODS BLEW THROUGH THE BLOCK AND CAN'T FIGURE OUT WHY SINCE THERE'S STILL ALL THE OIL IN CAR. EXTREMELY SCARY TO HAPPEN ON FREEWAY!! THEY ARE SAYING AT 83,000 MILES IT'S NOT COVERED SINCE I'M THE SECOND OWNER- STILL OWE MONEY ON CAR. GONNA COST 6,000 TO FIX SINCE USED ENGINE IS 4,000 AND THEN U HAVE LABOR. CAN'T BELIEVE KIA IS ALLOWING SO MANY TO HAVE THIS PROBLEM AND THEY REFUSE TO HELP.

Engine
Filed Oct 2, 2020100,757 milesNC

ENGINE TOTALLY SEIZED UP WHILE DRIVING. WE MANAGED TO GET OFF TO THE SIDE OF THE ROAD. WE WERE TOLD THIS PARTICULAR ENGINE WAS NOT UNDER A KIA RECALL BUT THE HIGHWAY SAFETY OF CANADA IS PURSUING IT . THEY ARE SAYING THAR KIA DID NOT GO FAR ENOUGH ON THEIR ENGINE RECALLS. THERE ARE COMPLAINTS FILED WITH THE HIGHWAY SAFETY OF CANADA

Engine
Filed Sep 29, 202094,000 milesAZ

WHILE DRIVING ON THE I-10 FREEWAY IN PHOENIX, MY ENGINE SEIZED UP. ALL INSTRUMENT LIGHTS CAME ON AND THE VEHICLE DIED WHILE DRIVING APPROX 65MPH. LUCKILY I WAS ABLE TO GET TO THE SHOULDER WITHOUT INCIDENT. I HAD TO WAIT OVER AN HOUR IN 106 DEGREE HEAT WITH A HIGHWAY PATROL OFFICER UNTIL THE TOW TRUCK COULD ARRIVE. THE KIA DEALERSHIP CONFIRMED THAT THE ENGINE DIED. THIS EXACT PROBLEM WAS ADDRESSED WITH KIA IN 2017 UNDER A RECALL OF OVER 600 THOUSAND VEHICLES ACROSS THEIR LINEUP INCLUDING THE SPORTAGE OF THIS EXACT MANUFACTURING YEAR. IN 2019, KIA EXPANDED THE VEHICLES COVERED TO AVOID A CLASS ACTION LAWSUIT. BUT I WAS TOLD THAT MY VIN DOESN'T QUALIFY FOR THE RECALL OR THE KIA ENGINE SETTLEMENT. MY VEHICLE ONLY HAD 94000 MILES ON IT AND I PERFORMED ALL ROUTINE MAINTENANCE TIMELY. I AM THE SECOND OWNER OF THIS VEHICLE AND APPARENTLY THE 10 YEAR OR 100K WARRANTY ALSO DOESN'T APPLY TO ME. I WORKED IN AUTOMOTIVE INDUSTRY FOR YEARS. EVERYONE KNOWS THAT ALL OF THESE ENGINES ARE MADE WITH DOZENS OF SHARED COMPONENTS TO KEEP COSTS DOWN DURING MANUFACTURING, REGARDLESS OF WHAT YOUR VIN IS. HAD IT BEEN MY 15-YEAR-OLD SON, LEARNING HOW TO DRIVE FOR THE FIRST TIME, HE WOULD NOT HAVE HAD THE EXPERIENCE TO KNOW HOW TO HANDLE THE SITUATION. HE WOULD MOST LIKELY HAVE THAT DAY OR CAUSED A MASSIVE ACCIDENT ON THE HIGHWAY. IT IS SHAMEFUL THAT KIA WON'T HELP CUSTOMERS LIKE ME WHEN THEY KNOW THESE ENGINES ARE ALL DEFECTIVE. DOES IT TAKE MULTIPLE DEATHS FROM CAR ACCIDENTS BEFORE KIA WILL ACT ON BEHA

Engine
Filed Sep 29, 2020108,000 milesFL

WE PURCHASED THE VEHICLE FROM A FAMILY MEMBER. MY GRANDDAUGHTER WAS COMING HOME ON THE EXPRESSWAY, AND THE CAR STARTED TO VIBRATE AND KNOCK AND BEGAN TO SHUT DOWN. SHE PULLED OFF THE EXPRESSWAY AND THE SHE WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD. WHEN THEY OPENED THE HOOD, SMOKE CAME OUT BUT THERE WASN'T A FIRE. AFTER HAVING THE CAR TOWED TO THE KIA DEALERSHIP THE NEXT DAY, IT WAS DETERMINED THAT THE ENGINE SEIZED UP. BECAUSE THERE IS WAS OUT OF WARRANTY, THE DEALERSHIP HAS DECLINED TO FIX THE PROBLEM. WE ARE BEING TOLD THE VIN NUMBER THAT IS ON OUR THETA II GDI ENGINE IS NOT ON THE OTHER ENGINE RECALLS FOR THE 2012 KIA SPORTAGETHETA II ENGINE. IT APPEARS THAT KIA IS TRYING TO DISTANCE ITSELF FROM FIXING AN OBVIOUS PROBLEM WITH THESE ENGINES BY DESIGNATING ONLY CERTAIN ENGINES QUALIFY. PUTTING AN ENGINE IN A VEHICLE IS OUT OF THE QUESTION, PARTICULARLY NOW WITH THIS PANDEMIC AND HAVING LIMITED WORK HOURS. THERE ARE NO SAVINGS TO REPAIR THIS. WE NOW HAVE A BEAUTIFUL VEHICLE WITH NO ENGINE THAT IS USELESS FOR US. WE HAVE CONTACTED KIA CONSUMER DEPARTMENT AND WILL AGAIN APPEAL TO THEM NOW THAT THE DEALERSHIP HAS EXAMINED IT. BUT I WOULD HOPE THAT YOUR AGENCY IS ABLE TO PUSH KIA TO INCLUDE ANY OF THESE ENGINES THAT HAVE FAILED, PARTICULARLY IF THEY HAVE BEEN WELL MAINTAINED OVER THE YEARS.

Engine
Filed Sep 24, 2020100,000 milesCT

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A LOUD NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE SHUTOFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT WAS IMMOBILE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE COLUMBIA FORD KIA DEALER LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Electrical System
Filed Sep 22, 202045 milesKY

MY CAR HAS A KNOCKING SOUND IN THE ENGINE. THE OIL HAS BEEN CHANGED ON A REGULAR BASIS. THIS CAR HAS BEEN WELL TAKEN CARE OF. ALSO 2 OF THE WINDOWS WILL NOT WORK.

Engine
Filed Aug 28, 202085,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND WHEN DEPRESSING THE ACCELERATE PEDAL, SHE BEGAN TO HEAR AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND AFTER 5 MINUTES SHE RESTARTED THE VEHICLE AND DROVE TO HER RESIDENCE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) AND WAS BEING SERVICED AT THE MOMENT. THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.

Engine
Filed Aug 25, 202073,000 milesPA

CAN YOU PLEASE MAKE KIA CORPORATE RECALL 2012 KIA SPORTAGE MPI THETA 11 ENGINE! KIA SOLD MY 20 YEAR OLD DAUGHTER THIS UNSAFE CAR. SHE WAS DRIVING AT 55 MPH WHEN THE ENGINE BLEW. SHE COULD HAVE BEEN KILLED. AND WE STILL OWN THOUSANDS ON THE CAR. MAKING PAYMENTS DURING COVID ON A CAR THAT IS SITTING AT THE DEALERSHIP! ABSOLUTELY NO HELP FROM THE DEALERSHIP OR KIA CORPORATE. HOW IS IT POSSIBLE THAT MY ENGINE HAS 0 RECALLS!

Engine
Filed Aug 19, 2020183,000 milesTN

MY CAR HAD BEEN RUNNING PERFECTLY, NO ENGINE LIGHTS OR WARNINGS, AND THEN ONE DAY I DROVE TO WORK AND EVERYTHING WAS FINE, BUT WHEN I LEFT TO GO HOME THAT EVENING I HEARD A WEIRD KNOCKING NOISE THAT ONLY GOT WORSE UNTIL I GOT HOME. I HAD IT TOWED TO MY MECHANIC AS SOON AS HE HAD AN OPENING, AND AFTER A LOT OF WORK HE WAS FINALLY ABLE TO FIND THAT THE ISSUE WAS SPUN ROD BEARINGS AND THAT THERE WERE METAL SHARDS IN MY OIL PAN. AFTER DOING SOME RESEARCH AFTER FINDING THIS OUT I LEARNED OF THE KIA RECALL SC147, WHICH WAS FOR THIS EXACT ISSUE. I THEN CONTACTED KIA BECAUSE MY CAR DID NOT SHOW UP ON THE WARRANTY LIST ON THEIR WEBSITE, AND THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THAT MY CAR WAS IN FACT NOT COVERED UNDER THIS RECALL, EVEN THOUGH IT HAS THE DEFECT THAT THEY WERE RECALLING SO MANY VEHICLES FOR.

Engine
Filed Aug 12, 2020111,000 milesNJ

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. AFTER STOPPING THE VEHICLE, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.

Engine
Filed Aug 12, 202076,500 milesNV

I WAS DRIVING AT HIGHWAY SPEEDS GOING HOME AND MY ENGINE STARTED MAKING A "KNOCKING" NOISE. I LOST POWER TO THE ENGINE AND COULD BARELY MAKE IT SAFELY OFF THE ROAD. I WAS ABLE TO "LIMP" THE CAR HOME WITH THE ENGINE STILL KNOCKING,WITHOUT A LOT OF POWER. I TOWED IT TO THE KIA DEALERSHIP HERE IN RENO, NV AND THEY DIAGNOSES IT AS A PREMATURE FAILURE OF THE CRANK SHAFT. THE CAR HAS LESS THAN 77 THOUSAND MILES ON IT. BECAUSE I AM THE SECOND OWNER, KIA WILL NOT ISSUE ME THE MANUFACTURER WARRANTY. THERE IS A CLASS ACTION LAWSUIT REGARDS TO THIS PROBLEM WITH KIA AND HUNDAI MOTORS HERE IN THE US FOR SINGLE PORT INJECTOR MOTORS AND IN CANADA ABOUT THE MULTI-PORT INJECTOR MOTORS. I BELIEVE THAT WITH MY CAR HAVING THE SAME ENGINE PROBLEMS AS THE CLASS ACTION LAWSUIT, MY CAR SHOULD BE INCLUDED IN THE LAWSUIT.

Engine
Filed Jul 27, 2020144,000 milesTN

VERY WELL MAINTAINED VEHICLE. ALL THE SUDDEN ENGINE STARTED KNOCKING LOUDLY AND IT DIDN'T WANT TO GO VERY FAST WHEN I PRESSED GAS. I WAS ABLE TO GET IT OFF THE ROAD. VEHICLE HAD 144K MILES. REPAIRMAN SAID THE ENGINE NEEDED TO BE REBUILT OR REPLACED. QUOTED 5K WHICH IS MORE THAN THE VEHICLE IT WORTH. I SEE THIS IS A COMMON PROBLEM WITH THIS MODEL VEHICLE. MY VIN NUMBER IS NOT INCLUDED IN THE RECALL.

Engine
Filed Jul 20, 2020106,000 milesWI

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE COASTING INTO A FUELING STATION, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE NOISE WAS STILL PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Power Train
Filed Jul 16, 2020AL

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO RESPOND BEFORE LUNGING FORWARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jul 16, 2020157,000 milesMI

DRIVING NORTH ON I-75 AND WAS PASSING, WENT TO MOVE BACK OVER THE TO THE RIGHT LANE AND A NOISE AND THEN BLACK SMOKE AND OIL ALL OVER THE FREEWAY, PULLED TO THE SIDE AND ENGINE WAS DEAD AND SEASED.

Engine
Filed Jul 14, 202073,000 milesPA

MY 2012 KIA SPORTAGE HAS A THETA 11 ENGINE THAT BLEW AT 73000 MILES ON IT. THE REASON YOUR CAR IS NOT APART OF THE RECALL BECAUSE MY ENGINE IS MPI THETA 11 ENGINE. HOW CAN WE GET KIA TO RE WORD AND SAY ALL THETA 11 ENGINE SHOULD BE RECALLED?

Engine
Filed Jul 10, 202089,000 milesMA

DRIVING WESTBOUND ON I70 ON JUNE 3, IN WARRENTON MO, MY 2012 KIA SPORTAGE SUDDENLY LOST ALL POWER AT HIGHWAY SPEED. I QUICKLY PULLED OFF THE HIGHWAY AS THE ENGINE SHUT DOWN AND I COASTED INTO A GAS STATION. THE CAR WOULD NOT RESTART. I HIRED A TOW TRUCK AND HAD THE SPORTAGE TOWED 45 MINUTES AWAY TO JIM BUTLER KIA. THE NEXT MORNING, THE SERVICE MANAGER INFORMED ME MY ENGINE HAD SIEZED AND NEEDED TO BE REPLACED. KIA WILL NOT WARRANTY THE ENGINE EVEN THOUGH THEY HAVE REPLACED ABOUT 1.7 MILLION 4 CYCLINDER ENGINES FOR MY MODEL YEAR KIA AND OTHER YEARS AS WELL. THERE IS AN OPEN RECALL FOR MY SPORTAGE WHICH I WAS NEVER NOTIFIED OF FOR OIL LEAKS THAT CAN CAUSE ENGINE FAILURE. I HAVE REQUESTED HELP FROM KIA BUT THEY REFUSE TO HELP ME EVEN THOUGH THE CAR IS WITHIN WARRANTY TIME AND MILES BUT I AM THE SECOND OWNER. OTHER 2ND OWNERS HAVE BEEN COVERED AND HAD THEIR ENGINES REPLACED AT NO CHARGE I HAVE READ ONLINE MANY TIMES. KIA KNOWS THEY HAD A PROBLEM WITH MILLIONS UPON MILLIONS OF 4CYL AND 6 CYL ENGINES AND REPLACED THEM BUT ARE FOR SOME REASON REFUSING TO HELP ME WITH MINE, EVEN THOUGH I CAN PROVE I DID THE REQUIRED MAINTENANCE. I WAS LUCKY I WAS ABLE TO PULL OFF I70 WITHOUT BEING REAR ENDED BY ONE OF MANY 18 WHEELERS SPEEDING BY. I JUST WANT MY CAR FIXED LIKE THE MILLIONS OF OTHERS LIKE MINE WERE!!

Engine
Filed Jul 9, 202066,800 milesCA

I'VE 2012 KIS SPORTAGE WITH 67000 MILES. ENGINE JUST DIED WHILE DRIVING ON THE LOCAL STREET DOING 35 MILES PER HOUR. KIA PROMISED 10 YEAR / 100,000 MILE WARRANTY FOR ORIGINAL OWNER BUT THEY'RE REFUSING TO HONOR THEIR PROMISE. I WAS INFORMED BY KIA DEALER THAT THE WARRANTY IS ONLY GOOD FOR 5 YEARS / 60,000 MILES.

Engine
Filed Jul 1, 2020118,000 milesWI

DRIVING DOWN THE HIGHWAY IN OUR 2012 KIA SPORTAGE WITH 118,000 MILES ON IT, VEHICLE DECELERATED AND WE PULLED OVER. ENGINE WAS STILL RUNNING, TURNED IT OFF AND WOULD NOT START AGAIN. KIA NOW CLAIMS THAT OUR ENGINE IS NOT INCLUDED IN THE RECALL FOR THIS ISSUE AND WANTS $7000 TO FIX IT. THIS IS BULL CRAP. THEY HAVE KNOWN PROBLEMS WITH KIA SPORTAGE ENGINES IN THIS TIME FRAME. THEY ARE PICKING AND CHOOSING WHAT THEY WANT TO FIX AND IN THE MEANTIME TRYING TO GET MONEY FOR A PROBLEM THEY KNOW IS GOING TO HAPPEN AND THEN CLAIM THE VIN NUMBER ISN'T INCLUDED IN THE RECALL. THEY ARE CROOKS AND TAKING ADVANTAGE OF PEOPLE WHEN THEY ARE FULLY AWARE THERE IS PROBLEM WITH THEIR MANUFACTURING OF THE ENGINE.

Engine
Filed Jun 30, 2020PA

THE HYUNDAI 2.4L ENGINE (G4KC, G4KE, G4KG, G4KJ) BELONGS TO THE THETA/THETA II ENGINE FAMILY. IT IS A 2.4-LITER FOUR-CYLINDER GASOLINE ENGINE WITH MULTI-POINT OR DIRECT INJECTION DEPENDS ON THE GENERATION AND IN WHICH VEHICLE IT IS USED. LIKE OTHER ENGINES, HYUNDAI SHARES THIS POWER UNIT WITH KIA BRAND. THE 2.4L IS VERY SIMILAR TO THE 2.0L VERSION OF THE SAME THETA SERIES, WITH SLIGHT DIFFERENCES DUE TO THE INCREASED ENGINE DISPLACEMENT AND INTERNAL LOADS. THE ENGINE HAS ALUMINUM OPEN-DECK CYLINDER BLOCK AND ALUMINUM CYLINDER HEAD. THE INCREASED DISPLACEMENT WAS ACHIEVED BY INSTALLING A NEW CRANKSHAFT WITH 97 MM STROKE (TWO-LITER ENGINE HAS 86 MM STROKE). THE CYLINDER BORE IS ALSO LARGER. IN THIS CASE, THE ENGINE GOT NEW PISTONS WITH A DIAMETER OF 88 MM (INSTEAD OF 86 MM PISTONS). THE CYLINDER HEAD HAS 4 VALVES PER CYLINDER (16 VALVES TOTAL) AND DOUBLE OVERHEAD CAMSHAFTS (DOHC). THE CRANKSHAFT DRIVES THE INTAKE AND EXHAUST CAMSHAFTS BY USING A TIMING CHAIN. THE FIRST THETA ENGINES USE THE CONTINUOUSLY VARIABLE VALVE TIMING (CVVT) FOR INTAKE TIMING ONLY. THE LATER GENERATION, THETA II ENGINE, IS EQUIPPED WITH THE VARIABLE VALVE TIMING SYSTEM CVVT ON BOTH CAMSHAFTS. THERE ARE NOT HYDRAULIC LIFTERS/TAPPETS IN THE VALVETRAIN OF THE 2.4L ENGINE; IT USES SHIMLESS BUCKET LIFTERS (CLEARANCE ADJUSTMENT IS REQUIRED ABOUT EVERY 60K MILES). MOST OF HYUNDAI'S AND KIA'S 2.4 ENGINES ARE EQUIPPED WITH MULTI-POINT FUEL INJECTION (MFI OR MPI). THE NEWEST ENGINES, NAMED AS 2.4 GDI, HAVE DIRECT

Engine
Filed Jun 30, 202073,000 milesPA

ONLY HAD MY 2012 KIA SPORTAGE FOR 1 YEAR AND 7 MONTHS AND 73000 MILES. DRIVING AND ALL THE LIGHTS CAME ON FLASHING. THAN THE ENGINE STOPPED. MY MECHANIC SAID IT WAS PART OF THE RECALL AND I HAD IT TOWED TO THE KIA DEALERSHIP WHERE I BOUGHT IT. THEY SAID CALL KIA CORPORATE. BACK AND FORTH AND NOW A PANDEMIC. CAR JUST SITTING AT THE DEALERSHIP AND STILL MAKING PAYMENTS. THEY SAID MY CAR IS NOT PART OF THE RECALL BECAUSE MY ENGINE IS A MPI THETA 11 ENGINE. CAN YOU PLEASE LOOK INTO THE MPI THETA 11 ENGINE! AND MAKE KIA DO THE RIGHT THAT AND RECALL THE ENGINE. THEY ARE STILL ABLE TO SELL THESE CARS AND MAKE MONEY. AND THE CONSUMER IS IN DANGER!

Engine
Filed May 29, 2020170,666 milesTX

THE MOTOR LOCKED

Engine
Filed May 24, 2020PA

HAS A BAD KNOOCKIN THE MOTOR. *TR

Engine
Filed May 21, 202089,753 milesNV

DRIVING VEHICLE ON THE FREEWAY (I-80) AT 65 MILES AN HOUR TO WORK FROM MY HOME AND THE VEHICLE STARTED SHAKING AND LOST POWER. I IMMEDIATELY PULLED TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED WITH LOWER ENGINE FAILURE. KIA CORPORATION HAS A RECALL ON 2012 KIA SPORTAGE FOR LOWER ENGINE FAILURE BUT THE CORPORATION TOLD ME THAT MY VEHICLE IS NOT AFFECTED BY THE RECALL. *TR

Engine
Filed May 17, 2020103,543 milesPA

DRIVING ON A BRIDGE AR 40 MPH WHERE ALL THE SUDDEN THE ENGINE LOST ALL POWER AND LOCKED UP ON A BUSY BIRDGE. WHEN THIS HAPPEN THE CAR LOST ALL ENGINE POWER WILL NOT CRANK SMOKE WAS COMEING FROM THE STARTER. CAR ENGINE HAS PROPER OIL,PROPER OIL LEVEL. HAD THE CAR TOWED AND THE SHOP SAID THE ENGINE IS LOCKED UP AND THAT KIA HAS A HUGE ENGINE PROBLEM.

Engine
Filed May 12, 2020130,000 milesOH

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE ENGINE BEFORE THE VEHICLE STALLED. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT LINKED HIS FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. RICART KIA (4255 S HAMILTON RD, #210, GROVEPORT, OH 43125) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Engine
Filed May 5, 2020105,000 milesCA

HI, ON 04/24/2020 WHILE DRIVING ON THE HIGHWAY AT 60MPH MY KIA BROKE DOWN COMPLETELY AND LOST THE ACCELERATION, A LOT OF OIL WAS DRIPPING FROM UNDER THE KIA, AND A LOT OF SMOKE CAME OUT FROM THE HOOD. I BROUGHT MY MECHANIC AND CONFIRMED ME THE ENGINE BLEW OUT DUE TO AN OIL LEAKING. I SEND THE SUV TO KIA DEALER IN CERRITOS, CA AS IT HAD AN OPEN RECALL DUE TO AN OIL PAN ISSUE. THEY JUST NOTIFIED ME THE DPSM MANAGER REVIEW MY CASE AND DECLINED REPAIRS UNDER WARRANTY. ALL THAT INFO WAS PROVIDED TO ME BY VICTOR REPRESENTATIVE AT KIA DEALER. AND I REQUESTED VIA EMAIL A REPORT OF THE REASON FROM THE REFUSAL TO REPAIR THE ENGINE. VICTOR DID NOT PROVIDED ME NO REPORT AND JUST TEXTED ME IT WAS DUE TO A CONNECTING ROD THAT WENT THROUGH AND BLOCK, AND IT WAS A LACK OF LUBRICATION. THAT SOUNDS HARD TO BELIEVE FROM MY SIDE AND MY MECHANIC AS NO ENGINES FAIL DUE TO A CONNECTING ROD ISSUE. THAT'S FOR I'M SUBMITTING THIS CLAIM. I HAD A CASE NUMBER JUST INCASE IS NEEDED #13629204 AND MY CONTACT INFO IS PER BELOW IF YOU NEED TO REACH ME. NAME: [XXX] TEL# [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed May 4, 2020109,000 milesOK

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND CEASED WITH AN ABNORMAL SOUND IN THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FERGUSON KIA LOCATED AT 1501 N ELM PL, BROKEN ARROW, OK 74012, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Engine
Filed Apr 13, 202085,447 milesAZ

THE VEHICLE HAS 85447 MILES. DRIVER WAS DRIVING DOWN THE ROAD WHEN THEY HEARD A LOUD CLANKING NOISE FOLLOWED BY A COMPLETE FAILURE AND SEIZING OF THE LOWER ENGINE MECHANISM. ALL THIS OCCURRED IN A FEW MINUETS TIME SPAN. THE CAR WAS IN MOTION ON A RURAL HWY WHEN THE ENGINE SEIZED. CAR AND DRIVER WERE STRANDED ON SIDE OF THE HWY REQUIRING THE NEED TO BE TOWED. UPON RESEARCH, I BELIEVE THIS IS RELATED TO THE CURRENT SCV147 OR 17V224000 RECALL. KIA MOTORS RECALL LINE WAS CONTACTED AND THEY STATED THAT THIS CAR IS NOT LISTED AS PART OF THE RECALL LISTED ABOVE. THE DESCRIPTION OF EVENTS OF OTHER DRIVERS LEADS ME TO BELIEVE THAT THIS IS SIMILAR IN NATURE. I BELIEVE THIS SHOULD BE RESEARCHED FURTHER AND THE CURRENT RECALL SHOULD BE EXPANDED. THE VEHICLE ACTS AS IF THE LOWER BEARING GAVE OUT PREMATURELY.

Engine
Filed Mar 23, 2020119,800 milesKS

BEFORE THIS HAPPENED THOUGHT I HEARD A SLIGHT TAPPING SOUND LIKE A ROCKER ARM BUT DIDN'T HEAR AGAIN DAY OR TWO BEFORE AS I WOULD TOP A HILL LEFT MY HOME. A COUPLE OF DAYS LATER WHILE DRIVING ON A CITY STREET IN TRAFFIC ENGINE DIED OR SHUT OFF. BEHIND ANOTHER CAR I HAD TO TURN OUT OF MY LANE TO AVOID THE REAR-ENDING VEHICLE IN FRONT WITH NO POWER STEERING STRUCK A CURB TO MY LEFT ONCOMING LANE COASTED BACK ON ROAD CROSSED BOTH LANES TO THE RIGHT FINALLY COMING TO REST IN SMALL GRAVEL LOT OF CLOSED BUILDING. PUT CAR IN PARK AND TRIED TO START WOULD NOT TURN THE ENGINE OVER. I THOUGHT I DAMAGED STARTER WHEN I JUMPED CURB. THAT NIGHT HAD TOWED TO MY HOME LESS THAN FIVE MINS AWAY $90.00 BOUGHT STARTER PUTON TESTED OLD ONE, NO GOOD. PROBABLY FROM TRYING TO START OVER AND OVER. FINALLY GOT MOTOR TO TURN OVER SOUNDED OK. WHEN FOR TEST DRIVE THEN MOTOR MADE LARGE KNOCKING NOISE, I SHUT OFF QUICKLY, HAD TOWED TO MECHANIC SHOP.THEY INSPECTED AND DETERMINED MOTOR HAD INTERNAL DAMAGE. $52.00 QUOTE TO REPLACE MOTOR 9,000.00 GENERALLY SPEAKING CONVERSATION OVER THE PHONE .(WEEKEND) MONDAY MISSED WORK NO CAR. 27.00 HOURLY 8 HOURS. I HAD CAR PUT ON TRAILER CARRIED HOME FOLLOWING WEEKEND $60.00. I BOUGHT THIS CAR NEW IN 2012 HAD OIL CHANGED AT FIRST UNTIL KIA STRIPPED OUT MY DRAIN PLUG AND DIDNT TELL ME. SO DID IT MYSELF FROM THEN ON. NEVER HAD ONE ISSUE WITH THIS CAR UNTILL THIS IN ONE DAY.

Engine
Filed Mar 19, 202073,000 milesPA

GOT A CALL FROM A GUY NAMED COLLOTO, KIA CORPORATE TODAY. HE SAID THAT THEY GOT MY COMPLAINT FROM NHTSA. AND THAT IF MY 2012 KIA SPORTAGE ENGINE GETS RECALLED I WOULD GET A CERTIFIED LETTER IN THE MAIL. THAT WAS IT. OK SO YOU GOT MY COMPLAINT. NOW WHAT?? I HAVE BEEN GOING BACK AND FORTH TAKING TO THE DEALERSHIP AND KIA CORPORATE. NOBODY KNOWS ANYTHING, POINTING FINGERS, GETTING THE RUN AROUND. ABSOLUTELY NO COMPASSION A NO RESOLUTIONS. KIA IS GETTING AWAY WITH NOT RECALLING MY CAR BECAUSE MY ENGINE (DOHC MPI THETA-LL)! KIA IS SAYING IT HAS TO BE GDI THETA LL. I HAVE NEVER FELT SO LET DOWN BY A COMPANY! THEY ABSOLUTELY KNOW WHAT THEY ARE DOING IS CRIMINAL. MY DAUGHTER COULD HAVE BEEN KILLED WHEN THE ENGINE BLEW! SHE IS ONLY 20 YEARS OLD. I DON'T UNDERSTAND HOW THEY COULD SELL US A CAR THAT THEY KNEW WAS A TICKING TIME BOMB. EVEN IF IT DOES GET THE RECALL, I WOULD BE AFRAID THAT THE DEALERSHIP WOULD NOT FIX IT CORRECTLY. THEY ARE MAD THAT WE ARE NOT OPTING TO JUST BUY ANOTHER CAR TO FIX THE PROBLEM.

Electrical SystemFire
Filed Mar 15, 2020133,600 milesKY

THIS INFORMATION IS FROM MECHANIC: ENGINE BEGAN TO SMOKE, VEHICLE DROVE INTO PARKING LOT, PUT IN PARK, OPENED HOOD, GREY/GREEN SMOKE NOTICED, ENGINE WOULD NOT RESTART. MECHANIC STATED THAT THE ENGINE SEIZED UP - WOULD NOT RESTART - HAD TO BE TOWED TO MECHANIC.

Engine
Filed Mar 9, 2020112,000 milesWA

I WAS DRIVING ON THE HIGHWAY AND GOT OVER TO PASS IN THE LEFT LANE AND AS SOON AS I GAVE IT GAS, MY CAR DIED AND I HAD TO COAST BACK OVER ONTO THE SHOULDER.

Engine1 injured
Filed Mar 5, 2020129,806 milesTX

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WITH HELP FROM A BYSTANDER PUSHED THE VEHICLE OFF OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STARTED THE NEXT DAY AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO DEMONTROND KIA LOCATED AT (14101 NORTH FREEWAY, HOUSTON, TX 77090, (281) 872-3859) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE KEYFOB NEED TO REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A 2ND DIAGNOSIS WHICH DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 19V101000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,806. *BF*JB

Engine
Filed Mar 3, 2020113,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD KNOCKING NOISE WAS COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TEMPE KIA (8005 S. AUTOPLEX LOOP. TEMPE AZ) WHO DIAGNOSED THAT THE ENGINE BEARING ROD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Engine
Filed Mar 3, 2020107,000 milesWA

OUR 2012 KIA SPORTAGE EX 2.4L THETA II MPI ENGINE WITH 107K MILES STARTED KNOCKING AND JOLTING WHILE DRIVING. AFTER BEING ABLE TO GET HOME WITHOUT ANY INCIDENTS. KIA TELLS US IT HAS ROD BEARING ISSUES. KIA THEN EXPLAINS THAT EVEN THOUGH THE CAR WAS WELL MAINTAINED AND ROD BEARING FAILURES ARE A HUGE PROBLEM WITH THESE ENGINES THEY WON'T COVER IT BECAUSE IT IS NOT THE GDI. KIA CORPORATE NEEDS TO SEE THAT NOT JUST THERE GDI ENGINES ARE TRASH BUT SO ARE THE MPI. STAND BEHIND YOUR PRODUCT KIA AND EXPAND YOUR RECALL TO ALL 2.4L THETA II ENGINES

Engine
Filed Mar 2, 202072,000 milesLA

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE SHUDDERED AND MADE AN ABNORMAL SOUND WITHOUT A WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER, OPENED THE HOOD AND NOTICED THE ENGINE WAS COVERED WITH ENGINE OIL. THE VEHICLE WAS TOWED TO STERLING KIA LOCATED AT (125 SOUTHCITY PKWY, LAFAYETTE, LA 70503) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Mar 1, 202086,076 milesCA

ON 02/15/2020,I NOTICED A KNOCKING ON RIGHT SIDE OF ENGINE,I MADE A A APPOINTMENT WITH FOLSOM LAKE KIA ON 02/16/2020 FOR 02/18/2020. EXPLAINED TO SERVICE DEPARTMENT MY CONCERNS ABOUT ENGINE KNOCK ON RIGHT SIDE OF ENGINE, ONE TECH SAID SOUNDS LIKE ROD BEARINGS,WHERE I THOUGHT SOUNDED LIKE IDLER PULLEY JUST BEHIND ALTERNATOR. SO AFTER DROPPING OFF TECH SAID WE WILL CHECK NEXT DAY WHEN ENGINE WAS COLD, I RECEIVED A CALL ON THE 19TH SAYING IT WAS THE TENSIONER PULLEY, WHICH WAS UNDER WARRANTY, SO I SAID REPLACE IT. THEY HAD TO ORDER PARTS AND THAT THEY HAD A LOANER CAR FOR ME, SO BACK TO DEALERSHIP I GO (21 MILES EACH WAY), I GOT ANOTHER CALL ON THE 21ST WANTING ME TO COME BACK AND LISTEN TO ENGINE WITH THE BELT OFF ,DON'T KNOW WANT THAT HAS TO WITH IT. THEY SAID WE STILL HAVE TO ORDER PARTS, WILL CALL YOU WHEN READY. ON THE 26TH OF FEBRUARY THEY CALLED AN SAID IT'S DONE COME PICK UP. I HAD TO SEND MY WIFE DUE TO I WORK NIGHTS, SHE CALLED ME WHEN SHE GOT HOME AND SAID SHE BELIEVES ENGINE IS STILL MAKING KNOCKING NOISE. DEALERSHIP REPLACED TENSIONER PULLEY ILDLER PULLEY AND NEW BELT. IDLER PULLEY AND BELT NOT UNDER WARRANTY HAD TO PAY $129 FPR AN $80 PULLEY AND $40 BELT. I'M STILL UPSET THAT WHEN I TOOK CAR IN THE FIRST PLACE TECH SAID ALL WAS COVERED UNDER WARRANTY.10/100MILE. ALSO WHILE THE MANY DAYS I WAS IN CONTACT WITH SERVICE DEPARTMENT THEY SAID THEY WERE SENDING DATA COLLECTED FROM DIAGNOSTIC TESTS TO KIA MULTIPLE TIMES. SO I HAVE MADE ANOTHER APPOINTMENT WITH A DIFFERENT

Engine
Filed Feb 26, 2020105,000 milesNY

MOTOR SEIZURE VALVE AND CAM SHAFT AFFECTED

EngineFire
Filed Feb 24, 202045,000 milesNY

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT DRIVING 55 MPH, WHEN SHE NOTICED THE OIL LIGHT COME ON AND SAW SMOKE. WHEN SHE PULLED OVER AND CHECKED THE HOOD SHE SAW SMOKE AND FLAMES COMING FROM UNDERNEATH THE HOOD. THE CONTACT QUICKLY GOT HER GRANDDAUGHTER OUT AND QUICKLY RAN AWAY FROM THE VEHICLE. THE VEHICLE EXPLODED INTO FLAMES. THE VEHICLE MADE POPPING NOISES AS IT WAS ON FIRE. THE POLICE AND FIRE COMPANY CAME AND PUT OUT THE FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED BY THE CITY TO AN UNKNOWN LOCATION. THE INSURANCE COMPANY HAS YET TO OFFICIALLY TOTAL THE VEHICLE SINCE THE INCIDENT HAPPENED YESTERDAY ON A SUNDAY. THE CONTACT HAD LEARNED OF NUMEROUS REPORTS FROM THE INTERNET OF KIA VEHICLES CATCHING ON FIRE. THE DEALER WEST HERR KIA (3565 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127 (716) 239-4859) OFFERED TO GET HER INTO A NEW VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS PURCHASED USED ON 07/2019. THE FAILURE MILEAGE WAS 45,000.

Power Train
Filed Feb 22, 202073,000 milesPA

MY 20 YEAR OLD DAUGHTER WAS DRIVING HER 2012 KIA SPORTAGE ON THE 30 BYPASS GOING 55 MILES AN HOUR WHEN ALL OF A SUDDEN SHE HAD ENGINE LOSS. THANK GOODNESS SHE WAS ABLE TO SAFELY GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT OR EVEN KILLED. SHE WAS VERY SCARED. WE HAD THE CAR TOWED TO A INDEPENDENT MECHANIC. HE SAID THE HAD CATASTROPHIC ENGINE. THE MECHANIC ADVISED US TO HAVE IT TOWED TO THE KIA DEALERSHIP WHERE WE PURCHASED THE VEHICLE A YEAR AND A HALF AGO. KIA SAID THAT IT WOULD NEED A NEW ENGINE COSTING $5000-$8000 TO REPAIR. HOW IS IT THAT OUR SAME YEAR MAKE AND MODEL HAVE 3 RECALLS BUT OUR VIN NUMBER IS NOT. WHEN THEY SOLD US THE CAR THEY KNEW IT WAS A TICKING TIME BOMB AND DIDN'T CARE. JUST WANTED TO MAKE THE SALE. AS THE 2ND OWNER OF THE CAR THEY SAID THEY WON'T HONOR THE FACTORY WARRANTY EVEN IF THE SALESMAN MARKED IT ON OUR PAPERWORK THAT WE DO HAVE IT. STILL GETTING THE RUN AROUND FROM THEM. EVEN IF THEY DO FIX THE ENGINE I AM SCARED TO HAVE MY DAUGHTER DRIVE IT. CONSIDERING ALL THE RECALLS AND HORROR STORIES. PLEASE LOOK INTO THIS. I WOULD NOT WISH THIS ON ANYONE!

Engine
Filed Feb 21, 2020IA

TL* THE CONTACT CALLED ON BEHALF HIS DAUGHTER WHO OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 35 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOTIFIED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Feb 14, 2020129,000 milesMI

WHILE DRIVING DOWN THE ROAD MY CAR STALLED AND ALL DASH LIGHTS CAME ON. I WAS ABLE TO GET TO SIDE OF ROAD. I THOUGHT IT WAS A LOOSE BATTERY CABLE. CHECKED EVERYTHING AND TRIED TO START AND IT TURNED RIGHT OVER. THEN WHILE DRIVING I STARTED TO HEAR A KNOCK THEN A BOOM AND THUD AND THE CAR SHUTOFF. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND WAIT FOR A TOW. BUT NOW I HAVE A 4 INCH HOLE IN THE SIDE OF MY ENGINE AND KIA IS SAYING MY VEHICLES VIN IS NOT ON THE RECALL LIST.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Sportage → · Every Sportage year → · How the figures are calculated →