2016 Kia Soul complaints

The contact owns a 2016 Kia Soul. The contact stated while driving 50 mph, the vehicle began to jerk upon depression on the accelerator pedal as the check engine warning light. Despite the failure, the contact was able to drive the vehicle home. Upon startup of the vehicle the next day, the contact stated that an abnormal knocking sound was emitted from the engine. The contact called her independent mechanic who informed her that her vehicle may have been placed under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and referred her to a local dealer. The contact had the vehicle towed to a dealer but was informed that her vehicle was not included in the recall. The manufacturer was also notified of the failure but offered no further assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 61,056.

The contact owns a 2016 Kia Soul. The contact stated while driving 55 mph, the contact slowed down then merged into another lane when the vehicle decelerated inadvertently and would not accelerate above 2 mph. Another vehicle crashed into the middle of the front and rear passenger’s side door frames of the vehicle, which caused the doors to not be able to open. No medical attention was received. A police report was filed. The vehicle was taken to the dealer and diagnosed that the catalytic converter was clogged. The vehicle was not repaired. The vehicle was then taken to another dealer Spradley Kia (2145 HWY 50 West, Pueblo, CO 81008) and a product improvement campaign and ECU software update was performed however, the failure recurred. The contact was made aware that the VIN was included in NHTSA campaign number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer Spradley Kia did not perform the recall repair. The manufacturer was made aware of the failure but informed the contact that previous vehicle owner had not taken the vehicle in for the recall repair. The manufacturer offered no further assistance. The failure mileage was 122,698.

The contact owns a 2016 Kia Soul. The contact stated while driving 55 mph and attempting to accelerate to pass a semi-truck in the left lane, the vehicle failed to accelerate. The contact stated that the overheating warning light was illuminated. The contact exited the highway and parked on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not yet repaired however, the repair was pending. The contact towed the vehicle to her residence. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 112,187.

The contact owns a 2016 Kia Soul. The contact stated that the vehicle would not accelerate above 5 mph and would stall with the check engine warning light illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

My car just stopped without warning.. Kia dealership states it need a catalyst converter and 02 sensor.. no engine light came on.. it just stopped.. after they put an software for 50000 incase the engine fail.. well my catalyst converter fail.. without any warning

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the front headlights failed to remain illuminated. The headlights independently regained normal function after a while. Also, on several occasions, while the vehicle was turned off, the headlights were erroneously turned on without driver input. The cause of the failure was not yet determined. An unknown dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 67,000.

The check engine light is indicating catalytic converter issues. I took it to the mechanic and he is describing the exact problem as found in recall 19V120000. He measured 900-degree exhaust gas temperatures on one side and 500 degrees on the other. The catalytic converter has subsequently been damaged. The Kia dealership is telling me that there is no open recall under the VIN number for my vehicle yet my vehicle is having all the problems as indicated in the aforementioned recall. I'm afraid that this car will catch on fire. What are my options if the dealership refuses to repair this problem as a recall item although my vin number is not listed?

Catalytic converter failed, sending pieces into engine, causing engine to catch fire. Melted some major components while driving. Same thing as last MAJOR recall in which Kia Replaced my engine. so, this was a BRAND new 1 1/2 year old engine. This vehicle is currently at Keifer Kia in Eugene, OR awaiting Kia National to do their fire investigation.

Right around kia announced catalytic converter recall issues with 2016 kia souls my car stopped running it was brought to a kia dealership where the muffler intake manifold was replaced for $3,000 and told it wasn't the catalytic converter despite having 90% of the listed "symptoms " of the recall.. a complaint was put in to you guys. An extended warranty Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter.was put on. A year later car Stopped again where i was told catalytic converter and even with replacing so much damage had been done most likely to engine since it was burning so much oil that it was a temporary fix. Only way i could sell it was to get it fixed though so another $2800 was spent to replace it. Yet all the issues i have with car are exactly what the recalls state. I feel the first dealership knew this and didnt want to eat the cost of labor. My car was kept there for a few days for them To diagnose and fix which ive never had happen maybe needed overnight but never for days unless a car was at a body shop. I believe the car issues and costs relate to Recall no. 19V120000 Kia's number for this recall is SC176.

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that due to the transmission failure, the vehicle would not allow the contact to shift gears. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with some loose wiring needing to be repaired. The vehicle was repaired however, the failure recurred. The contact then took the vehicle back to the dealer where it was diagnosed with the transmission needing to be replaced. The vehicle was repaired but the failure recurred. The contact then took the vehicle back to the dealer for the third time where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V120000 (Engine, Engine and Engine cooling). The manufacturer had been informed of the failure and informed the contact that they would contact the dealer. The failure mileage was approximately 77,000.

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 65 mph, there was an abnormal cracking sound detected before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle was then towed to the local dealer to be diagnosed. The contact was informed that the steering gear and pinion plug needed to be replaced. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 17V608000 (Steering). The manufacturer was notified of the failure but declined to offer any repair assistance. The failure mileage was 70,055.

The engine light is starting to appear more frequently this started about two years ago and every few months would appear and the oil would be a little low and more recently after oil changes... I had brought the car in late last year to check on the recall of the engine & mentioned concern... I was told everything was fine and this problem started occurring while before I reached 100,000 miles... I've been waiting over two weeks for an appointment and have one scheduled for July 14 which I made over two weeks ago when the problem occurred once again and I had my mother in the car 90 year old... I've been told by the Kia dealership that everything was good however it appears that this is put me in a situation that could be extremely dangerous if all the oil burns off or there are other issues similar to the below ...Optima Hybrid, 2012 Sportage, 2012–2013 Sorento, and 2012–2013 Forte and Forte Koup with the 2.4-liter Theta II engine; and the 2014–2015 Forte, Forte Koup, and Soul with the 2.0-liter Nu engine. Kia will notify owners starting on January 27, 2021. Dealers will inspect the engine compartments of affected vehicles, make repairs, and potentially replace engines. Kia also intends to carry out a software update to add a Knock Sensor Detection System as soon as possible, and the NHTSA report states that Kia will provide 15-year/150,000-mile warranty coverage for engine repairs needed "due to connecting-rod bearing damage." Kia will also reimburse owners for any repair

It suddenly didn't want to turn and made me wreck it and bent the tie rods or something

The contact owns a 2016 Kia Soul. The contact stated that while turning on the vehicle as well as while driving, an oil odor was detected, a knocking sound was heard, and the vehicle was consuming excessive amounts of engine oil. The check engine light was illuminated. The vehicle was taken to an independent mechanic who performed an oil change and stated that the catalytic converter was faulty. The vehicle was then taken to the dealer and the dealer performed a recall for the Engine Control Unit (ECU) software update however, the failure recurred. The vehicle was taken back to the dealer. The contact stated that smoke was seen coming from under the hood while driving. The dealer was made aware of the failure but informed the contact that she needed to pay for the diagnostic and since the recall repair was not performed in 2018, the dealer was not responsible for the engine replacement under NHTSA Campaign Number: 19V120000 (Engine) for which the Vin was included. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was 146,630.

Bought used Nov2020. June 2021 took for a long road trip. Daily car use is less than 10 miles a day. So a long road trip should be fine. Got regularly scheduled oil change 1 month before trip, according to them no major problems with vehicle to take long drive. Drove over 1200 miles in a weekend, oil light came on, the check engine light immediately after. Stopped at gas station to put oil in allow to cool. Not over heating but wanted to allow to cool. Turned on car, check engine light and oil light still on. Then it went pop and I was stranded. It wouldn’t start.

The contact owns a 2016 Kia Soul. The contact stated while driving 35 mph, there was an abnormal knocking sound coming from the vehicle. The vehicle shuddered and loss motive power. The contact restarted the vehicle and continued driving to the residence. An unknown warning light was illuminated when the vehicle was restarted. The contact had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the engine rod had fractured and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage 59,600.

In 2020 Kia Motors America sent letters about a Product Improvement Campaign. This 'campaign" was intended to update software for a Knock Sensor System (KSDS) that detects vibrations indicating the onset of excessive connecting rod bearing wear in the engine. Per letter "The KSDS is designed to alert the vehicle driver AT AN EARLY stage of bearing wear BEFORE the occurrence of severe engine damage including engine failure". I never received this letter. I never knew that there was a severe issue with my car, my check engine lights never came on. I took my car in to Car Pros Kia in Huntington Beach a couple months ago for a transmission fluid change and they never told me anything was wrong or that this Product Improvement Campaign was available. On 6/1/2021 my car died out of nowhere. I took the car to KIA where they filed a claim for a new engine per the product improvement campaign but it was denied. Dan Boyer, supervisor from Kia Motors America Claims Department told me the deadline was 4/16/21. This date isn't on any letter they sent. After searching, I realized that these letters are available for the public to view. I realized that one letter from 3/21/2020 states in bold underlined format "We would, however, like to assure you that there is no immediate need to have this software update performed". Clearly this is incorrect information, getting this software update is CRUCIAL-your engine WILL be damaged if the rod bearings are damaged as mine was. Kia Motors expected m

Engine started knocking and stalled on the highway going 70mph, almost caused a major accident. Had it towed to local KIA Dealership. Although I was the second owner, and the car was over 5 years old and had 71,000 miles, KIA replaced the engine under warranty. Metallic debris was found in engine, probably causing failure.

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the vehicle was serviced under NHTSA campaign number: 19V120000 (Engine, Engine, and Engine Cooling). Upon retrieving the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 128,500.

Check Engine Light came on day before I took it in for KIA recall 4/27/2021. It was off after service done. 2 weeks later light came on again and went off 5 days later. Light came on again 2 weeks later- I went Auto Zone and Firestone to have code scan. Both scans showed code P050A----PCM has detected a problem with the idle air control. When I called Montrose KIA Sheffield Lake, Ohio Chris in service said they don't trust Auto Zone codes and wanted to charge me $129.99 for them to check code. He told me if the light was steady don't worry about and was very rude and unprofessional. While investigating code info online I found it was a known problem to KIA and nothing could be done-problem in ECU logic -no fix-expecting software update. If I went to dealership who knows what they would of done and charged me for.

On a partly cloudy, warm day, I got in my vehicle and closed my driver door; upon the driver door closing, the rear passenger door window exploded, shattering all over the back seat and floor of the car.

THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATED BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

I HAVE A 2016 KIA SOUL, BASE MODEL 1.6L. ATTACHING RECALL NOTICE, AS I DO NOT KNOW THE NUMBER (THERE HAVE BEEN 2 THAT I KNOW OF) AFTER RECEIVING PRODUCT IMPROVEMENT CAMPAIGN NOTICE DATED 4/6/2021, I NOTIFIED MY KIA DEALERSHIP IN WHICH I PURCHASED THE VEHICLE (7301 NEW LAGRANGE RD, LOUISVILLE KY 40222) AND WAS TOLD THE NEXT AVAILABLE APPOINTMENT TO DO THE RECALL UPDATE WAS 2 WEEKS FROM WHEN I CALLED, I ASKED IF IT WAS SAFE TO DRIVE SINCE THE RECALL IS ABOUT ENGINE FIRES AND MY ENGINE LIGHT WAS ON. I WAS TOLD IT WOULD BE FINE, THIS WAS A "SOFTWARE UPDATE" BUT UNFORTUNATELY, THE RATE AT WHICH MY ENGINE WAS BURNING OIL, THE DAY BEFORE MY SCHEDULE RECALL APPOINTMENT (5/11/21), MY ENGINE APPARENTLY BLEW WHILE I WAS DRIVING ON THE HWY. PRIOR TO THE SMOKE COMING OUT THE BACK, I HEARD CLICKING AND THEN WHAT SEEMED LIKE SOMETHING SHOOTING OUT FROM THE BOTTOM OF MY CAR. THE OIL THAT I HAD PUT IN (EVEN THOUGH I WAS NOT DUE FOR AN OIL CHANGE) WAS LEAKING AS THEY TOWED MY KIA TO THE DEALERSHIP. I DID NOT HEAR BACK ABOUT MY CAR UNTIL I REACHED OUT FOR THE 3RD TIME FRIDAY 5/14/21, WHERE THE TECH TOLD ME I NEEDED A REPLACEMENT ENGINE AND KIA MOTORS WILL NOT COVER IT, STATING IT WAS BECAUSE "THERE IS AN OPEN RECALL FOR MY ENGINE AND I HAD NOT HAD THE RECALL COMPLETED" I HAVE OPENED A CASE WITH KIA CUSTOMER AFFAIRS. KIA SERVICE CENTER WAS UNABLE TO GIVE ME THE DATE THAT THE RECALL STARTED.I DO KNOW THAT MY CAR WAS SERVICED FOR A RECALL PRIOR TO THIS, 3/31/2020, IN WHICH THERE HAD BEEN SO MUCH D

WHILE I WAS DRIVING THE ENGINE DIED. I WAS ABLE TO RESTART AND GET HOME BUT THE MOTOR HAD A KNOCKING SOUND. I TOOK CAR TO DEALER, THEY SAID ENGINE WAS BAD AND THERE WERE RECALLS ON IT. THEY DID DID SOME RECALL WORK BUT SAID THE ENGINE WASN'T COVERED BECAUSE I DIDN'T GET THE RECALL WORK DONE SOONER.

I WAS DRIVING AT 40MPH AND IT STALLED. I IMMEDIATELY PULLED OVER AND REALIZED THERE WAS NO OIL IN IT.I WALKED TWO MILES TO WALMART FOR OIL. NONE OF IT LEAKED OUT. I RECENTLY HAD AN OIL CHANGE. THE COMPANY THAT DID THE OIL CHANGE FOUND NO LEAK AND NO RESPONSIBILITY. I FILED WITH KIA AND THEY DENIED A REVIEW AFTER TWO ATTEMPTS TO HAVE THEM FIX MY VEHICLE. NO LEAK. NO OIL IN THE DRIVEWAY. NO EXCESSIVE WARE. THEN KIA CAME OUT WITH THE KNOCK SENSOR AND REFUSE TO FIX MY VEHICLE STILL.

SOLD DAMAGED CAR BY RON BOUCHARD KIA. DOOR DOESN'T CLOSE AND IT RAINS AND SNOWS INSIDE. SAID I LOCKED MY KEYS IN CAR, I DIDN'T. THEY FIXED THE BASHED IN DRIVER'S DOOR BUT WON'T FIX OTHER DOOR. CONVINCED ME IT WAS SEATBELT DAMAGE. AT DEALERSHIP THE NICK'S AND DENTS WERE VISIBLE BUT I DIDN'T NOTICE THE GAP, SALESMAN STOOD IN FRONT OF IT. I'M AFRAID TO DRIVE THIS CAR. LESS THAN 5K IN OVER A YEAR. I CAN'T FIND ANY RECORDS OF DAMAGE. I SAW THAT IT WAS PURCHASED AT AN INSURANCE AND SALVAGE AUCTION.

VEHICLE HAD RECALL FOR EXHAUST TOO HOT POSSIBLE FIRE CATALYTIC CONVERTER FAILURE AND ROD END ENGINE FAILURE.THE CATALYTIC CONVERTER WAS REPLACED BEFORE RECALL AND NOW 2YRS 10MO LATER HAS FAILED AGAIN?TOWED TO DEALERSHIP AND MY ASSUMPTION WAS CORRECT AND CATALYTIC CONVERTER BAD AGAIN.NOW FILED KIA COMPLAINT#14131010 AND AM WAITING BUT SPOKE WITH SERVICE MANAGER AND WAITING BUT PRETTY SURE THEY'RE NOT GOING TO COVER EVEN AFTER FAILURE OF CONVERTER BEFORE AND AFTER THEIR RECALL.I WAS DRIVING ON U.S.19 IN FLORIDA AND VEHICLE JUST IMMEDIATELY FAILED WITH NO POWER AND NO LIMP MODE AT APPROXIMATELY 4-5MPH,WAS ALMOST REAR ENDED IN A BAD ACCIDENT FROM THIS MALFUNCTIONING AND WHAT IS SAID IN KIA'S WORDS THAT LIMP MODE WOULD COME ON AND VEHICLE COULD BE DRIVEN AT 1800-2200RPM AND 65MPH.NOT TRUE MORE LIKE 500RPM AND 5MPH.VERY DANGEROUS POSSIBLE DEATHS FROM THIS FAILURE.

TL*THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL KNOCKING NOISE, A BURNING ODOR WAS DETECTED AS THE VEHICLE BEGAN TO LOSE POWER AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND LEFT THE VEHICLE ON THE SIDE OF THE ROAD. THE NEXT DAY, THE CONTACT'S FIANC ATTEMPTED TO MEET A TOW TRUCK DRIVER AT THE SCENE WHERE THE VEHICLE WAS LEFT; HOWEVER, UPON ARRIVAL, THE VEHICLE WAS GONE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE THEY DISCOVERED THAT THE VEHICLE WAS BURNED TO ASHES. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. A POLICE REPORT NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 66,186.

A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOOMER KIA LOCATED AT 339 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139 WHO DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT INDICATED THAT THE OIL WAS RECENTLY CHANGED PRIOR TO THE FAILURE. THE DEALER ADDED OIL TO THE ENGINE HOWEVER, DAYS LATER THE VEHICLE STALLED AND IT WAS DISCOVERED AGAIN THAT THERE WAS NO OIL IN THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED WHEN THEY STARTING THEIR VEHICLE, THEY HEARD A LOUD KNOCKING NOISE COMING FROM THEIR ENGINE. THE CONTACT CALLED AND HAD THE VEHICLE TOWED TO LOCAL DEALER JEFFREY AUTOMOTIVE GROUP ( 30800 GRATIOT AVE, ROSEVILLE, MI 48066 PHONE: (586) 296-1300 ) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS METAL FRAGMENTS IN THE ENGINE PAN CAUSING THE KNOCK SENSOR TO BE REPLACED. THE LOCAL DEALER REPLACED THE ENGINE, HOWEVER TWO DAYS AFTER THE VEHICLE WAS REPAIRED THE CONTACT STATED THEIR HUSBAND WAS DRIVING 70 MPH AND APPROACHING HIGHWAY EXIT, THEY NOTICE BLACK SMOKING COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS HUSBAND WAS ABLE TO DRIVE AND PULL INTO AN EMPTY PARKING LOT AND WHERE THE CONTACT AND HER HUSBAND EXIT OUT OF THE VEHICLE AND DISTANCE THEMSELVES FROM THE VEHICLE WHERE THEY SAW FAIR AMOUNT OF SPARKS AND FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. NO MEDICAL TREATMENT WAS NEED AT THE SCENE. NO ONE WAS INJURED. THE VEHICLE TOWED BY THE CONTACT INSURANCE PROVIDE WHERE THEY INSPECT THE VEHICLE STATED THE FIRE WAS CAUSED BY OIL LEAK FROM THE REAR OF THE ENGINE AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,312.

MUCH LIKE OTHERS ON HERE, WAS DRIVING NORMALLY WHEN WITHIN MOMENTS, THE CAR BEGAN TO MAKE A NOISE IMMEDIATELY FOLLOWED BY SMOKE. THIS CAR HAS HAD REGULAR MAINTENANCE AND IS JUST OVER 100K MILES. THESE ENGINES ARE OBVIOUSLY SUFFERING FROM THE SAME PROBLEM AS THE 1.6 LITER. KIA NEEDS TO RECALL THESE IMMEDIATELY.

ENGINE IS COMSUMING TOO MUCH OIL TOO FAST. HAD OIL CHANGED RECENTLY AND BEFORE IT WAS TIME TO GET IT CHANGED AGAIN THE OIL LIGHT ON THE DASHBOARD CAME ON. TOOK CAR TO PLACE TO WHERE THEY CHANGED THE OIL LAST TIME AND THEY CHECKED THE OIL AND SAID THE LEVEL WASN'T EVEN HIGH ENOUGH TO TOUCH THE DIPSTICK. CAR IS NOT DRIVEN THAT MUCH NOR IS IT LEAKING OIL. TECH SAID TO SEE IF THERE IS A RECAL FOR THIS AS HE REMEMBERS THERE MAYBE BEING ONE.

WHILE DRIVING AND ACCELERATING. MY CAR LOSES POWER AND SLOWS DOWN. BLUE SMOKE COMES OUT OF TAILPIPE AND SMELLS LIKE OIL. I HAVE A 2016 KIA SOUL. I HAVE NOTICED WHERE THERE WERE RECALLS FOR 2016 KIA SOUL. MY CAR HAS ALOT OF THESE PROBLEMS BUT I HAVE NOT RECEIVED INFORMATION ABOUT A RECALL. PLEASE LET ME KNOW IF MY CAR IS INCLUDED IN THE RECALL. THANK YOU.

BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)

PURCHASED CAR WITH DEALER PROMISE TO FIX BOTH DOORS. FIXED ONE AND IGNORED MY MANY REQUESTS TO FIX IT. DOOR DOESN'T CLOSE, MANAGER SAID IT WAS FROM SEATBELT. IT ACTUALLY HAD BEEN BROKEN INTO BEFORE PURCHASE WHICH HE DENIED. KEPT CHANGING STORY. LED ME TO A MENTAL BREAKDOWN. STILL LIES AND REFUSES TO HELP. BELITTLES, DEHUMANIZES AN INSULTS ME. THREATENS ME WITH EVEN WORSE TREATMENT. ACCUSED ME OF HAVING PERSONAL VENDETTA AND SUDDENLY MY HOUSE IS IN FORECLOSURE HE HAS INFLUENCED TOWN HALL. CHAD BOUCHARD TOLD ME HE KNOWS A GIRL WHO WORKS THERE AFTER I FILED POLICE REPORT. HE WANTED MORE INFO, ILLEGALLY. FOR OVER A YEAR I'VE BEGGED FOR HELP. I HAVE PHOTOS FROM SITE WITH 1 PHOTO FROM AN ALMOST IDENTICAL CAR WITHOUT THE DRIVER'S SIDE BASHED IN BUT THE DAMAGE SHOWING THAT THE OTHER DOOR DOESN'T CLOSE. THEY REFUSE TO LET ME SPEAK TO ANYONE OTHER THAN THE OWNERS SON WHO CLAIMS TO HAVE PICTURES OF CAR BEFORE DAMAGE. HE HAS NOT DONE SO BECAUSE THEY DON'T EXIST. ODDLY, AFTER THIS TRANSACTION THE SALESMAN NO LONGER WORKS THERE. DON'T KNOW WHERE IT HAPPENED THEY PASSED THE INSPECTION AT THE DEALERSHIP. SHADY! I TURNED DOWN THE INSURANCE MONEY ONCE CHAD ACCIDENTALLY ADMITTED TO DAMAGE. RAIN AND ICE GET IN. I CAN HEAR WIND, WHISTLING AND IT RATTLES. I BELIEVE THEY BANDAIDED IT BECAUSE DOOR DID CLOSE DURING TEST DRIVE, I BELIEVE. SALESMAN ONLY LET ME DRIVE IT LESS THAN A MILE. I DON'T FEEL SAFE IN THIS CAR THAT I PAID OVER $11,500 FOR. I CAN'T SELL IT, TRADED IN, ETC. NOT SURE IF IT WILL PASS

SEEMS THE CHECK ENGINE LIGHT COMES ON AND OFF AND WHEN TAKEN TO THE DEALERSHIP. THEY CANT FIND NOTHING WRONG WITH IT. THE CHECK ENGINE LIGHT CAN STAY ON FOR DAYS AND THE ENGINE RUNS RUFF. WHEN THIS IS TOLD AT THE DEALERSHIP THEY SAY THEY CANT FIND ANYTHING. THIS LIGHT IS ON WHEN THE CAR IS RUNNING WEATHER ITS SITTING STILL OR DRIVING.

KIA AND DEALER AWARE OF THIS VEHICLE CONSUMING EXCESSIVE AMOUNTS OF OIL WHICH COULD CATASTROPHICALLY CAUSE ENGINE FAILURE WITH A HIGH RISK OF DRIVER/PASSENGER DEATH IF VEHICLE RUNS OUT OF OIL. KIA IS UNWILLING TO REPLACE/REPAIR/FIX THE PROBLEM. THIS LACK OF ACKNOWLEDGEMENT BY BOOTH THE AUTO MANUFACTURER AND THE DEALER IS JUST CAUSE FOR NEGLIGENCE AND MAY RESULT IN DEATH OR FATAL INJURY. THE VEHICLE IS AT 65,000 MILES AND HAS HAD TWO OIL CONSUMPTION TESTS PERFORMED BY SPITZER KIA, CLEVELAND, OHIO AT 1000 MILE INTERVALS. THE PROBLEM IS WELL KNOWN TO THE AUTO MANUFACTURER AND THEY WILL NOT INTERVENE WITH REPLACEMENT. ENGINE FIRE COULD CAUSE ACCIDENT, AND OR DEATH TO OCCUPANTS AND OR OTHER VICTIMS IF ENGINE RUNS OUT OF OIL AND CREATES EXCESSIVE HEAT. WARNING LIGHTS DO NOT ILLUMINATE TO WARN DRIVER AND OCCUPANTS OF DANGER. A LAW FIRM SUGGESTS REACHING OUT TO NHTSA TO RESOLVE.

EXCESSIVE OIL CONSUMPTION. KIA DEALER STATES AFTER PERFORMING TWO OIL CONSUMPTION TESTS BACK TO BACK AT 1000 MILES EACH THAT THE ENGINE NEEDS REPLACED. KIA WILL NOT REPLACE ENGINE AS VEHICLE HAS NOW PASSED THE 60,000 MILE ENGINE WARRANTY. VEHICLE HAS 65,000 MILES. DEARLER STATES THAT I HAVE TO PAY.

MY CAR CAUGHT ON FIRE. THE WHOLE CAR IS DAMAGED. THERE IS NO FRONT THE INTERIOR IS GONE. I HAVE STARTED A CASE WITH KIA. MY VEHICLE WAS GOING UP A HILL ABOUT 30 MINKES AN HOUR WHEN IT STARTED SMOKING. IT WAS PULLED OVER AND THE HOOD WAS POPPED. THE ENGINE WAS ON FIRE. SOON THE WHOLE FRONT AND MIDDLE OF THE CAR WAS ON FIRE. THIS WAS AT 14000 JERICHO STREET AT THE ENTRANCE OF BOWIE STATE UNIVERSITY IN BOWIE MD. POLICE AND FIRE DEPARTMENTS WERE CALLED.*DT*JB*DT*DT

PANORAMIC SUNROOF WON'T CLOSE

WHILE DRIVING ON THE NJ TURNPIKE AT NIGHT TIME, I WENT TO CHANGE FROM THE RIGHT LANE INTO THE MIDDLE LANE AND THE CAR STALLED NOT ABLE TO PICK UP SPEED. AS THE CAR STALLED THERE WAS A FAST MOVING TRUCK WHICH WAS COMING AND THAT WAS ABLE TO SWITCH LANES FORCING ME TO MOVE INTO THE LAST LANE WHICH MADE THE CARS BEHIND ME HAVE TO COME TO A SUDDEN STOP. I THEN HAD TO PUT ON MY HAZARDS AND SLOWLY MOVE BACK OVER TO THE SHOULDER. ONCE COMPLETELY STOPPED I SHUT OFF THE ENGINE. AFTER WAITING FOR SOME TIME I STARTED THE CAR AGAIN, BUT NOTHING CHANGED. I REMAINED IN THE RIGHT LANE WITH HAZARDS ON AND DROVE THE CAR NOT BEING ABLE TO GO ABOVE 40 MPH. EVENTUALLY THE CAR GOT BACK TO DRIVING NORMAL RIGHT BEFORE ARRIVING HOME WHICH WAS ABOUT A 40 TO 50 MINUTE RIDE. THE CAR WAS TAKEN TO THE DEALERSHIP AND I LEARNED THAT THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. THIS IS AFTER TAKING THIS CAR TO BE LOOKED AT TWICE AND BEING TOLD THAT THERE WAS NOTHING FOUND. NOW I FIND THAT THERE IS A RECALL ON THE CAR (NHTSA ID: 19V120000), BUT IT SAYS THAT MY VEHICLE IS NOT AMONGST THE VEHICLES RECALLED.

WHILE SITTING IN TRAFFIC MY CAR BEGAN TO SHAKE AND THEN STALLED AND TURNED OFF. IT WAS ABLE TO RESTART AND THEN LATER WHILE DRIVING DOWN THE INTERSTATE IT BEGAN TO STOP ACCELERATING WHEN I PRESSED THE GAS. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SHOULDER FROM THE LEFT LANE AS CAR SLOWED TO A STOP AND THE BREAK PEDAL LOCKED UP. THE CAR WOULD NOT TURN ON ANY MORE. AFTER MECHANIC INSPECTION, THEY REPORTED THAT A PISTON HAD MELTED IN THE ENGINE AND BECAUSE THE OIL HAD DRIED UP, EVEN THOUGH THE CAR HAD ITS LAST OIL CHANGE TWO MONTHS AGO.

THE FRONT END CREAKS EVERY TIME I SLOWLY RIDE OVER A SPEED BUMP OR EXPERIENCE DIP IN THE ROAD. I ORIGINALLY REPORTED IT TO THE DEALERSHIP WHEN STILL UNDER WARRANTY. I TOOK THE MECHANIC ON A RIDE WITH ME IN THE VEHICLE SO HE COULD HEAR THE NOISE. HE AGREED SOMETHING WAS WRONG, PROBABLY WITH THE SUSPENSION. AFTER SEVERAL VISITS TO THE DEALERSHIP THEY COULD NOT TARGET THE REASON FOR THE CREAKING NOISE. THEIR ONLY QUICK-FIX-TEMPORARY ANSWER WAS TO SPRAY THE ENTIRE UNDERCARRIAGE WITH LUBRICANT. THAT ELIMINATED THE ISSUE FOR A BRIEF COUPLE MONTHS, BUT THE CREAKING NOISE QUICKLY RETURNED, AND THE VEHICLE IS OUT OF WARRANTY.

I HAD A NEW ENGINE PUT IN APRIL 2020. MY CAR IS NOW DOING THE SAME THING AS BEFORE. MY OIL LIGHT FLASHES WHILE IT IS IDLE OR WHEN PRESSING BREAKS AND STARTS TO MISS OUT.

CHECK ENGINE LIGHT ON MORE THAN OFF OR SO IT SEEMS. ENGINE CODE P0S0A. DEALER ATTEMPTS TO FIX. CODE COMES BACK

2016 KIA SOUL /W 2.0 LITER LONG BLOCK ENGINE. APPROXIMATELY 85K MILES AT THE TIME OF ENGINE FAILURE DUE TO SPONTANEOUS OIL LOSS. VEHICLE HAD BEEN WELL MAINTAINED WITH REGULAR OIL CHANGES. DEALERSHIP AND KIA CORPORATE REFUSE TO PROVIDE ANY CONSIDERATION THAT THE FAILURE IS DUE TO MFG. DEFECT DESPITE NUMEROUS REPORTED INCIDENTS OF THIS EXACT FAILURE.

CAR HAS ONLY 34K MILES. HAD IT FOR TWO MONTHS NOW. HASN'T HAD IT'S FIRST OIL CHANGE. HOWEVER, THE OIL LIGHT COMES ON AND BLINKS THEN SHUTS OFF, DOES THIS EVERY TIME I DRIVE OR IN IDLE. I PUT 4 QTS OF OIL IN THE CAR A WEEK AGO. THERE IS NO REASON THE OIL NEEDS TO BE FILLED AGAIN. I'M GOING TO HAVE TO PUT ADDITIONAL 4 QUARTS OF OIL AGAIN. THERE IS NO LEAKS, NO BURNING OR ANYTHING ELSE. I'M WORRIED ABOUT THE ENGINE BLOWING UP OR CATCHING ON FIRE. THERE WAS A RECENT RECALL ON THIS CAR BUT I HAVE NO IDEA WHY I AM NOT BEING TOLD, OR INFORMED. THE ENGINE IS USUALLY QUIET, BUT WHEN THE OIL LIGHT BLINKS, IT'S ALSO ACCOMPANIED BY A KNOCKING SOUND. KIA IS AWARE OF THIS ISSUE AND WE'RE SUED BY CUSTOMERS FOR THE SAME ISSUE. THIS IS A BIG PROBLEM THAT KIA HAS NOT ATTEMPTED TO REDRESS. THIS ISSUE HAPPENS WHILE DRIVING UP TO AND OVER 40MPH, WHILE AT A STOP, AND WHILE DRIVING UNDER 10MPH

I WAS DRIVING ON THE FREEWAY AT NIGHT AT ABOUT 75 MILES AN HOUR ON CRUISE CONTROL. I WAS PASSING A SEMI WHEN ALL THE SUDDEN MY CAR DOWN SHIFTED AND STARTED LOSING POWER. I QUICKLY HAD TO FIGURE OUT HOW TO DEAL WITH THIS AND GET OFF THE FREEWAY. I CONSIDER MYSELF AN EXPERIENCED DRIVER, BUT IF MY KID WAS DRIVING THE CAR WHEN THAT HAPPENED...

MY HUSBAND WAS DRIVING THE CAR AND HAD JUST PULLED ONTO THE INTERSTATE AND HE HEARD A "POP" SOUND, SO HE PULLED OVER TO CHECK IT OUT. WHEN HE GOT OUT AND OPENED THE HOOD THE ENGINE WAS ON FIRE AND ENGULFED THE WHOLE CAR. THERE WAS NO WARNING ANYTHING WAS WRONG PRIOR TO HIM HEARING THE SOUND. IT NEVER LOST POWER, NEVER HAD ANY SMOKE COMING FROM UNDER THE HOOD, NEVER A CHECK ENGINE LIGHT, OVER HEATING LIGHT, LOW OIL PRESSURE LIGHT, NOTHING. IT WAS RUNNING 100% FINE. THE CAR IS A TOTAL LOSS, AND I AM JUST THANKFUL HE STOPPED AND GOT OUT AND IS SAFE AND DID NOT HAVE OUR CHILDREN IN THE CAR WITH HIM AT THE TIME THIS OCCURED.