MY ENGINE LIGHT COMES ON AND GO OFF. MY OIL IS ALWAYS LOW.
2015 Kia Soul complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
ENGINE OIL IS DISAPPEARING. NO LEAKS TO BE FOUND. EXHAUST CLEAN, NO OIL BURN SMOKE. WHILE DRIVING ENGINE MADE TAPPING NOISE. CHECKED OIL DIPSTICK AN FOUND NO OIL SHOWING. ADDED 2 QTS.... I CHANGE OIL EVERY 5,OOO MILES. I CHANGED OIL AND FILTER AND CHECKED THE OIL AFTER 2K MILES AND HAD TO ADD ANOTHER QUART. CAR HAS 119K MILES NOW. I HAVE WORKED ON ENGINES OF ALL SORTS FOR 50YRS, AND THIS PUZZLES ME. I SEE NO EVIDENCE OF WHY OR HOW THE OIL IS DISAPPEARING.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY, SMOKE BILLOWED FROM THE TAIL PIPE, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RALLY KIA (LOCATED AT 438 AUTO VISTA DR, PALMDALE, CA 93551, (661) 349-4639) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. A SECONDARY DIAGNOSTIC FOUND A HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NEED ENGINE REPLACED. USING AT LEAST 1QT OF OIL OR MORE EVERY FEW HUNDRED MILES. HAVING TO REPLACE COIL PACKS. SMELL BURNING PERIODICALLY . HAVE BEEN TOLD BY LOU SAAB KIA THAT KIA QUIT REPLACING ENGINES A FEW MONTHS AGO. THAT TELLS ME THEY HAVE A MAJOR PROBLEM WITH THE ENGINES. KNOW OTHERS WHO ARE HAVING TO REPLACE COIL PACKS & ARE BURNING OIL ALSO.
RIGHT SIDE HEAD LIGHT WILL NOT ALWAYS GO ON ( I DO NOT KNOW WHEN IT IS GOING TO WORK) , I HAVE HAD IT CHECKED BY MECHANIC ALSO/ THERE IS NO SPECIFIC TIME OF WHEN MY LIGHT WILL WORK OR NOT . THIS IS NOT NORMAL.
THE BRAKE PAD COVERING THE BRAKE PEDAL SLID OFF. THIS MAY IMPACT BRAKING IN SUDDEN STOP SITUATIONS.
KIA SOUL 2015 STALLS AT HIGHWAY SPEEDS, SERVICE CENTER BLAMES BAD BATTERY. ALSO CAR STRANDS ME BY FAILING TO START TWENTY MINUTES LATER IT STARTS FINE. I BLAME ELECTRICAL SYSTEM THAT MAY HAVE TAKEN OUT MY BATTERY. BAD BATTERY OR NOT, A CAR SHOULD NOT FAIL AT HIGHWAY SPEEDS DUE TO A BAD OR LOW BATTERY. THIS IS INCREDIBLY UNSAFE AT ANY SPEED.
TAKATA RECALL THE ENGINE KNOCKS AFTER 60K. IT STARTED LIKE A FAN HITTING A PIECE OF PLASTIC, BUT AFTER A WEEK- ESPECIALLY WHEN I RUN THE HEAT OR AIR, IT GETS EXTREMELY LOUD). NOW IT'S LOUD ALL OF THE TIME. I GET MY OIL CHANGED REGULARLY AND THEY COULDN'T EVEN FIGURE IT OUT. MY ENGINE GETS HOT SOMETIMES I WAS WONDERING IF YOU GET A LOT OF COMPLAINTS ABOUT THAT. EVEN THOUGH I GOT THE OVERHEATING UNDER CONTROL, THE FAN STILL BLOWS SEVERAL MINUTES AFTER BEING PARKED LIKE IT'S HOT. TAKATA RECALL
WHILE DRIVING TO WORK THE CAR MADE A SOUND LIKE A BLOWN TIRE. I PULLED OVER ONLY TO FIND THAT IT WAS ON FIRE UNDER THE HOOD. THERE WAS NO WARNING, NO SOUNDS, NO CUES NO WARNING LIGHTS. TOTAL LOSS BY THE TIME FIRE DPT GOT THERE, NOTHING BUT A FRAME.
ON 11/19/18 OUR 2015 KIA SOUL WAS PARKED IN DRIVEWAY AT APPROX 4:30 PM AFTER ARRIVING HOME FROM WORK, 4 HOURS LATER IN EVENING WHILE WATCHING TV AT APPROX 8:33PM WE HEARD A LOUD POP OUTSIDE, WE BOTH RAN TO FRONT DOOR TO SEE THE KIA SOUL FRONT END INGULFED IN FLAMES RISING SO HIGH HITTING ROOF OF OUR GARAGE. I CALLED 911 WHILE BACKING OUR OTHER CAR OUT OF DRIVEWAY AWAY FROM FLAMES, WHILE MY HUSBAND TRIED TO PUT OUT FIRE WITH EXTINGUSER AND WATER HOSE. THE FIREMEN ARRIVED AND FINISHED PUTTING OUT FIRE BUT KIA SOUL WAS TOTALED. KIA DEALERSHIP IN SARASOTA FL HAS NOT OFFERED ANY HELP OR ANSWERS. WE WENT ONLINE AND SEE WE ARE NOT THE ONLY ONES THAT HAVE EXPERIENCED THESE KIAS BURSTING INTO FLAMES...THE MANUFACTURER HAS TO TAKE RESPONSIBILITY! THIS IS UNACCEPTABLE! DAMAGE TO OUR HOME WAS ALSO DONE MELTING STUCCO, CHARING GARAGE DOOR AND CEMENT DRIVEWAY WHERE CAR BURNED. OUR HOME IS ONLY 1-1/2 YEARS OLD!
MAKING KNOCKING NOISES IT HAD BACKFIRED WHILE DRIVING DOWN THE HIGHWAY STILL MAKING KNOCKING NOISE AND VIBRATING NOISES WHILE DRIVING DOWN THE ROAD AND IN PARK KNOCKING IS GETTING WORSE AND LOUDER AND NO CHECK ENGINE LIGHT
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND NOTICED FLAMES UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND, WITHIN TWO TO THREE MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *TT*JB
MY CAR STARTED MAKING A 'BUBBLING' NOISE FROM UNDER THE HOOD WHEN I ACCELERATED. I TOOK IT TO THE KIA DEALERSHIP THEY CONNECTED IT TO THE COMPUTER NO CODES THROWN. TOLD ME NOTHINGS WRONG. ON WEDNESDAY 11/7/18 THE BUBBLING NOISE WAS VETY LOUD, THEN A CHECK ENGINE LIGHT CAME ON. TOOK IT TO KIA DEALERSHIP THEY DIDN'T HAVE TIME TO LOOK AT IT. TOOK IT TO AUTOZONE THEY CONNECTED IT, IT WAS THROWING P0014. I TOLD KIA WHAT CODE IT WAS THROWING THEY TOLD ME IT WAS OKAY TO KEEP DRIVING IT TILL FRIDAY WHEN THEY COULD LOOK AT IT. THURSDAY 11/8/18 MORNING I DROVE 6.2 MILES BEFORE THE CHECK ENGINE LIGHT SHUT OFF AND THE LOUD KNOCKING IN THE ENGINE STARTED. TRAILERED SOUL INTO DEALERSHIP THEY TOLD ME IT DROPPED A VALVE BUT THE HEAD WAS FINE. THEY SAID IT WAS THROWING THE P0014 CODE WITH NO CHECK ENGINE LIGHT ON, BUT THE OCV WAS WORKING PER KIA MECHANIC.
THE AIR AND HEAT STOPPED WORKING ALTOGETHER. I TOOK IT TO ARAPAHOE KIA IN CENTENNIAL, CO. THEY TOLD ME THE BLOWER MOTOR HAD FAILED. I HAD ANOTHER SHOP LOOK AT IT AND THEY TOLD ME THE WIRING TO THE BLOWER MOTOR HAD COMPLETELY MELTED. IT LOOKS LIKE THERE WAS A SHORT THAT LIT THE WIRES ON FIRE. LUCKILY, IT DID NOT IGNITE THE WHOLE CAR LIKE SOME OTHER CASES.
HAD THE TRANSMISSION SERVICED AFTER HAVING VEHICLE IN MULTIPLE TIMES FOR THE ENGINE VIBRATION ON 8/18/2018. CAR CONTINUED TO VIBRATE. TOOK CAR TO ANOTHER DEALERSHIP TO HAVE IT LOOKED AT. THE RECOMMENDED FUEL INJECTION AND OIL CHANGE. I HAD THIS WORK PERFORMED IN SEPTEMBER 2018. DROVE VEHICLE AND MY OIL LIGHT CAME ON. PULLED OVER AND NOTICED CAR WAS EXTREMELY LOW ON OIL. ADDED OIL AND DROVE TO FIND A PARTS STORE TO HAVE PUT ON A MACHINE AND NEVER MADE IT. CAR STARTED HESITATING AND SQUEALING AND I PULLED OVER AND HAD IT TOWED. SERVICE MECHANIC SAID NO WAY SHOULD IT BE THAT LOW ON OIL AFTER JUST HAVING SERVICED A MONTH AGO AND THAT OIL WAS VERY BLACK EVEN AFTER HE ADDED SOME INDICATING WORK THE LAST DEALERSHIP SAID THEY DID HAD NOT BEEN PERFORMED. NOW NEEDS NEW MOTOR AND UNSURE WHERE THE OIL THAT WAS IN THE VEHICLE WENT TO. LEFT ME ON SIDE OF ROAD WITH CHILDREN AND NO HELP YET FROM KIA OTHER THAN YOU NEED TO FIGURE OUT HOW TO GET IT TO A DEALERSHIP PER THEIR CONSUMER AFFAIRS PERSON JACOB! THIS WAS ON HIGHWAY 74 EAST RIGHT OUTSIDE OF SYLVA, NC
"TAKATA RECALL" MY CAR HAS A BURNING SMELL AFTER EVERYTIME I DRIVE IT. "
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SPUTTER, VIBRATE, AND A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE CHECK OIL INDICATOR FLASHED ON AND OFF. THE CONTACT STOPPED THE VEHICLE TO CHECK THE OIL AND DISCOVERED THAT THE OIL LEVEL WAS LOW AND THE OIL WAS VERY DARK. AFTER ADDING OIL TO THE ENGINE, THE FAILURE CONTINUED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO ED VOYLES KIA (2145 COBB PKWY SE, SMYRNA, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
ENGINE IDLES MORE ROUGH THEN WHEN WE FIRST BOUGHT IT, OUR KIA SOUL DOES NOW HAVE 30,000 MILES BUT IT JUST SEEMS TO IDLE DIFFERENTLY WHEN WE FIRST START IT IN THE MORNING WHEN IT IS COLD THE WAY IT STARTS THOUGH AND IS IDLING MAKES THE CAR SHAKE IN AWAY THAT IT DIDN'T WHEN WE FIRST GOT IT
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, FLAMES APPEARED WITHIN THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER AND EXITED AS FLAMES QUICKLY SPREAD THROUGHOUT THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND THE POLICE ARRIVED, BUT NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE CONTACT CALLED BONIFACE HIERS KIA AT 321-951-9595 (LOCATED AT 880 S APOLLO BLVD, MELBOURNE, FL 32901) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
I WAS DRIVING AT A SLOW SPEED AND I NOTICED A STRANGE NOISE. I WAS GOING UP A HILL AND EXPERIENCED A LOSS OF POWER AND THE NOISE GOT WORSE. I PULLED OVER AND SAW THE OIL LIGHT FLICKERING BELOW 1500 RPM SO I SHUT IT DOWN. I WAITED A FEW MINUTES AND CHECKED THE OIL. THE OIL WAS FULL. I HAD IT TOWED TO A SHOP TO DIAGNOSE AND THEY TOLD ME AN INTERNAL ENGINE COMPONENT HAS FAILED AND THAT I WOULD NEED A NEW ENGINE. I HAD IT TOWED TO A KIA DEALERSHIP TO CONFIRM. I RECEIVED THE SAME DIAGNOSIS. THE CAR HAS 65K MILES ON IT AND REQUIRES A NEW ENGINE. THE CAR HAS BEEN MAINTAINED AND WAS NOT NEGLECTED. I REACHED OUT TO KIA FOR ASSISTANCE AND THEY ARE UNWILLING TO ASSIST. THEY HAVE ALSO DISCONTINUED THE LONG BLOCK ENGINE REPLACEMENT SO THE REPAIR COSTS MORE NOW. THERE SEEMS TO BE A SHORTAGE OF THE 2.0L ENGINE SO IT ISN'T AVAILABLE FROM REBUILD SHOPS OR JUNKYARDS. I SUSPECT THAT THE HIGH RATE OF FAILURE OF THE 2.0L ENGINE IS TO BLAME FOR THE SHORTAGE.
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HATFIELD KIA (1455 AUTO MALL DR, COLUMBUS, OH 43228, (855) 226-5444) WHERE THE CONTACT WAS INFORMED THAT THE STARTER FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. DURING THE SECOND OCCURRENCE, THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,400.
ENGINE STARTED MAKING KNOCKING NOISE AT 79,000 MILES. TOOK IT IN TO DEALERSHIP AND THEY SAID I NEED A NEW ENGINE. SINCE I WAS THE SECOND OWNER, IT IN NOT COVERED UNDER THE WARRANTY. DOZENS OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS ENGINE. THIS RECALL IS LONG OVERDUE
ATTEMPTING TO PARK: VEHICLE ACCELERATED RAPIDLY, BRAKE FAILED TO STOP OR DO ANYTHING. VEHICLE JUMPED OVER TIRE STOP THEN 8" MALL WALKWAY HITTING BUILDING AND STORE WINDOW.
8/31/18 MY OIL LIGHT STARTED FLICKERING, ACCELERATION SLOWED DOWN, ALMOST CHUGGING ON INTERSTATE 65 NORTH. A 35 MINUTE DRIVE TOOK ME A HOUR AND A HALF BECAUSE THERE IS NO OTHER WAY TO GET HOME BUT THE INTERSTATE. 9/1/18 I STARTED THE CAR, DROVE IT A COUPLE MILES, GOING TO THE DEALER, IT STARTED KNOCKING, ALMOST STALLING, OIL LIGHT FLICKERING AND THEN DIED IN THE MIDDLE OF THE ROAD. HAD IT TOWED TO KIA OF RIVERGATE. 9/5/18 THEY ASK FOR ALL MY OIL CHANGE RECEIPTS, WHICH I DON'T HAVE BECAUSE I GET THEM WHERE EVER I HAVE A COUPON FOR.(I AM CURRENTLY TRYING TO BACK TRACK AND GET THE RECORDS) MAC, AT THE DEALERSHIP) TELLS ME THERE IS "SLUDGE" AND THIS ONLY HAPPENS WHEN THE MAINTENANCE WAS NOT DONE. THERE WAS NEVER ANY PROBLEMS WITH THE CAR, WHEN OIL CHANGES WERE DONE EVERYTHING CHECKED OUT EVERY TIME, NO INDICATIONS ABOUT OIL, NO CHECK ENGINE LIGHT, NOTHING AND THEN THIS HAPPENS WITHOUT WARNING. HELP!!
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. A CITIZEN EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JIM BONE KIA (1255 SANTA ROSA AVE, SANTA ROSA, CA 95404, 707-545-7050) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE, THE VEHICLE STALLED, AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT'S SON EXITED THE VEHICLE AND OBSERVED THAT THE BOTTOM OF THE ENGINE WAS ON FIRE. WITHIN A MATTER OF MINUTES, THE ENTIRE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INDICATED THAT THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS TOWED. THE CAUSE OF THE FIRE WAS UNKNOWN. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
THIS INCIDENT OCCURRED ON SATURDAY, THE 11TH OF AUGUST, 2018 AT 12 NOON. IN MOTION ON INTERSTATE I75 SOUTHBOUND. MEDIUM TRAFFIC, DRY AND CLEAR CONDITIONS. I HEARD WHAT SOUNDED LIKE A ROCK OR OTHER ROAD DEBRIS HITTING THE BOTTOM OF THE CAR. ABOUT 15 SECONDS LATER I STARTED HEARING A SORT OF TAPPING NOISE FROM THE ENGINE COMPARTMENT. ALL THE GAUGES SHOWED NORMAL. I PULLED OVER THINKING I MAY HAVE PICKED UP SOMETHING UNDER MY CAR. I PULLED TO THE SHOULDER AND EXAMINED UNDER THE CAR AND SAW NOTHING. I STARTED DRIVING AGAIN AND CHANGED MY DESTINATION TO THE KIA DEALER WHERE I PURCHASED MY CAR. I NOTICED THE NOISE INCREASING AND IT SEEMED AS IF THE ENGINE LOST LOST COMPRESSION. I THEN TURNED ON MY FLASHERS TO ALERT THE DRIVERS BEHIND ME. ABOUT THIS TIME THE LCD SCREEN TURNED WHITE AND HAD THE MESSAGE THAT THE SYSTEM MAY HAVE RECEIVED AN ERROR MESSAGE FROM THE ENGINE AND NOTED THAT I SHOULD GET TO A KIA DEALER ASAP. THE SCREEN THEN WENT BLANK. I DROVE FOR ABOUT ANOTHER HALF A MILE AND THE ENGINE LIGHT ILLUMINATED AND THE ENGINE DIED. I WAS ABLE TO GET TO THE SHOULDER AND I NOTICE "STEAM" COMING FROM UNDER THE HOOD. UPON OPENING THE HOOD I SAW THE STEAM WAS SMOKE AND FLAMES WERE SHOOTING FROM THE TOP OF THE ENGINE, FROM UNDER THE OIL CAP. I TOOK A BLANKET FROM THE BACK OF MY CAR TO BEAT OUT THE FLAMES AND IT CAUGHT ON FIRE. AT THAT TIME I GOT AWAY FROM THE CAR AND DIALED 911. AT THAT TIME A TRUCKER HAD PULLED OVER AND CAME RUNNING BACK WITH A FIRE EXTINGUISHER AND DOUSED THE FLAMES.
MY CAR IS ONLY 3 YEARS OLD, 112,000 MILES AND MY AIR CONDITIONING COMPRESSOR WENT OUT. THE FIX IS OVER $800. I HAVE OWNED 6 CARS IN MY LIFETIME AND HAVE NEVER HAD THIS HAPPEN, I'VE NEVER EVEN RAN OUT OF FREON IN MY CARS.
THE LIGHTS GO OUT WHEN I TURN MY TURN SINGLE ON OR WHEN I SWITCH FROM LOW BEAMS TO HIGH BEAMS.IT HAPPENS STANDING STILL OR MOVING.IT STARTED AWHILE AGO DON'T KNOW THE MONTH IT WAS SOMETIME LAST YEAR.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE DID NOT HAVE ANY ENGINE OIL. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO ALSO DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED BACK TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE AND NO SIGNS OF ANY LEAKAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
IN MOTION AT HIGHWAY SPEEDS GOING STRAIGHT FOR ABOUT 5 MINUTES STEERING GETS HARD TO MAKE SMALL CORRECTIONS TO THE POINT OVER CORRECTING BECOMES A PROBLEM. PROBLEM GETS WORSE DURING RAIN / WET WEATHER.
I WAS DRIVING MY 2015 KIA SOUL ON MY NORMAL ROUTE TO WORK ON 4/5/18. IT WAS A DARK, CLEAR MORNING ON A BUSY HIGHWAY. I WAS MOVING WITH TRAFFIC AT APPROXIMATELY 60 MPH. AT JUST ABOUT 5:30 A.M., THE VEHICLE MADE A NOISE AND LOST ACCELERATION. I WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY AND PARK THE VEHICLE. I WAS PARKED FOR APPROXIMATELY 3 MINUTES WHEN I SAW SMOKE AND FLAMES COMING FROM THE ENGINE. I EXITED THE VEHICLE. SHORTLY THEREAFTER, THE VEHICLE WAS FULLY ENGULFED IN FLAMES. NO OTHER PERSONS OR VEHICLES WERE INVOLVED IN THIS INCIDENT. I PURCHASED THE VEHICLE NEW AND IT HAD HAD NO SIGNIFICANT MECHANICAL WORK IN THE 2 YEARS THAT I OWNED IT, JUST NORMAL OIL CHANGES AND A COUPLE OF SAFETY RECALLS. NEITHER THE FIREFIGHTER ON THE SCENE, NOR THE INSURANCE ADJUSTER, WERE ABLE TO DETERMINE THE CAUSE OF THE FIRE, ONLY THAT IT STARTED IN THE ENGINE.
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND BURST INTO FLAMES. THE CONTACT STATED THAT A NEIGHBOR ALERTED HER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED DRIVE TIME AT (832) 325-4380 (LOCATED AT 11205 GULF FREEWAY, HOUSTON, TX 77034) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
ENGINE DEVELOPED A LOUD KNOCK. WAS NOT ABLE TO DRIVE CAR. THIS IS THE SECOND TIME. FIRST TIME WAS 09/05/2017. IT TOOK 4 MONTHS BEFORE WE GOT CAR BACK. ENGINE WAS WARRANTY REPLACED. TOWED CAR ON 2/17/18 TO DEALERSHIP. STILL WAITING FOR REPAIRS TO BE DONE.
MY CAR HAS STARTER PROBLEMS. STARTER CLICKS AND GRINDS. WAS COMPLETELY DEAD THE FIRST TIME AND WAS JUMP STARTED. AT THE DEALER, IT WAS COMPLETELY DEAD AND COULDN'T BE JUMP STARTED. THEY HAVE REPLACED THE STARTER 3 TIMES AND TELL ME IT'S DEFECTIVE STARTERS. I THINK IT'S AN ELECTRICAL ISSUE AND THEY CAN'T FIND IT. I HAVE BROUGHT IT IN 6 TIMES AND PROBLEM STILL REMAINS.
THE REAR OF THE CAR IS ALWAYS FILLING UP WITH WATER WHERE THE SPATE TIRE SITS. THE CAT ISN'T WATER TIGHT. THIS HAS OCCURRED ON MANY OCCASIONS
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 35-45 MPH, THE MANUAL CLUTCH SLIPPED AND LOST FUNCTIONALITY WITHOUT WARNING. THE CONTACT NOTICED AN ABNORMAL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO PITRE KIA (9640 EAGLE RANCH ROAD, ALBUQUERQUE, NM 87114, (877) 887-1633) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH AND FLY WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LAMP ASSEMBLY PIGTAIL FAILED TO FUNCTION AS THE DRIVER'S SIDE LOW BEAM LIGHTS WERE SHORTING AND BEGAN TO FLICKER. THE CONTACT HAD TO MANEUVER THE HEADLIGHT SWITCH TO GET THE LIGHTS TO REMAIN ILLUMINATED; HOWEVER, THEY CONTINUED TO FLICKER AND SHORT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC KIA (902 WALTON DR, TEXARKANA, TX 75503, (903) 793-4623) WHO REPLACED THE BULB. WITHIN A WEEK, THE DRIVER'S SIDE LIGHT FAILED TO ILLUMINATE AGAIN. CLASSIC KIA WAS CONTACTED AGAIN AND WAS UNABLE TO SUPPLY THE PART. THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS THEN TAKEN TO CROWN KIA (2001 W LOOP 281, LONGVIEW, TX 75604, (903) 759-4667) WHO WAS ABLE TO SUPPLY THE PIGTAIL AND LIGHT, WHICH WAS REPLACED ON THE DRIVER'S SIDE A SECOND TIME. MONTHS LATER, THE LIGHTS CONTINUED TO FLICKER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED MONTHS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY KIA OF BRANDON, 9205 E ADAMO DR, TAMPA, FL 33619) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL JANUARY 4, 2018. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS INSPECTED, BUT A DEFECT WAS NOT FOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 20,000. *BF CONSUMER STATED THE VEHICLE WAS NOT INSPECTED. IT WAS JUST DECLARED A TOTAL LOSS. FIRE DEPT SAID IT WAS TOO BURNED TO KNOW WHAT CAUSED THE FIRE. ONLY THE MOTOR BURNED, NOT THE REST OF CAR. THE MOTOR UP TO 2 FRONT TIRES GLOVE COMPARTMENT MELTED. UPDATED 8/30/18*JB
I RECIBE RECALL FOR AIRBAGS, STERING PINION . THE FUEL SENDING LEVEL UNIT IS DAMAGE AND THE GAUGE FUEL LEVEL IS DOWN. BUT THAT REASON THE SYSTEM TURN ON THE CHECK ENGINE LIGHT.
KIA USES SOY BASED COATING/INSULATION ON ALL THEIR WIRING & HOSES, MAKING IT SUSCEPTIBLE TO BEING DAMAGED BY RODENTS. THE WINDSHIELD WASHER HOSE ON MINE WAS DAMAGED DUE TO RODENTS. AFTER DOING MORE RESEARCH ONLINE OTHER PEOPLE HAVE COMPLAINED ABOUT MORE IMPORTANT COMPONENTS BEING DAMAGED BY RODENTS AS WELL, AND KIA STATING IT WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY, AND/OR IT WASN'T THEIR FAULT. MY CAR WAS DAMAGED BY THESE RODENTS WHILE SITTING PARKED IN THE PARKING LOT OF MY APARTMENT BUILDING.
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HELLEEN KIA IN NORTH OLMSTEAD, OH, 440-777-2424) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS TURNED OFF AND CAME BACK ON APPROXIMATELY A SECOND LATER. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN AT NIGHT. OVER THE PAST TWO MONTHS, THE LOW BEAM HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS KIA IN MANASSAS, VIRGINIA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,543.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PLUGS WERE MELTED. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT FAILED WITHOUT WARNING. THE CONTACT REPAIRED THE DRIVER'S SIDE TAIL LIGHT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY HAD NO KNOWLEDGE OF THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 11/06/17*LJ *JS
I HAVE 2015 KIA SOUL. THE KIA HAS 34,000 SOMETHING MILES ON IT. I WAS DRIVING IT, AND WHEN I MAKE LEFT AND RIGHT TURNS IN THE KIA IT MAKES A LOUD POPPING SOUND IN THE STEERING COLUMN. I WAS DRIVING HOME TODAY FROM WORK AND WHEN I MADE A LEFT TURN IT WAS LOUD POPPING SOUND AGAIN. I'M VERY SCARED THAT IT'S GOING TO CAUSE ME TO HAVE STEERING PROBLEMS AND I HAVE WRECK LOOSING CONTROL OF STEERING. I HEARD THE POPPING SOUND WEEK AGO FROM TODAY AND IT WASN'T THAT BAD, BUT WEEK HAS GONE BY THE SOUND IS MORE THERE THEN IT WAS BEFORE WHEN YOUR DRIVING AND TURNING LEFT OR RIGHT IN THE KIA SOUL.
CONTINUOUSLY HAVING MY BATTERY GO DEAD, BUT LOCKS AND LIGHTS WORK AT THE TIME THE. ARTERY IS DEAD. WHEN YOU GO TO START THE CAR YOU HEAR A SERIES OF CLICKS,BUT WON'T TURN OVER. WHEN YOU GO TO JUMP START THE BATTERY IT TAKES ONLY 30 SECONDS TO A MINUTE TO START. THEY HAVE CHECKED MY BATTERY AND CAR OUT AND CAN FIND NOTHING WRONG WITH IT.
IN DEC 2014 I LEASED A NEW KIA SOUL. I WAS REALLY HAPPY WITH THE CAR FOR QUITE SOME TIME AND THEN IT RANDOMLY WOULDN'T START AT ODD INTERVALS. THIS HAPPENED WHILE PARKED AT MY DAUGHTER'S DANCE STUDIO, HAVING DRIVEN THERE TO PICK HER UP (JAN 2016). I HAD IT JUMP STARTED THEN SO I COULD GET HOME. HAD TO HAVE IT JUMP STARTED AGAIN THE NEXT MORNING SO I COULD DRIVE KIDS TO SCHOOL AND DRIVE TO THE DEALER. DEALER CHARGED THE BATTERY AND CAR WORKED FINE UNTIL NOV 2016 WHEN I DROVE FROM HOME TO WALMART, DID SOME QUICK SHOPPING BEFORE WORK, AND THE CAR WOULDN'T START WHEN I CAME BACK OUT. I HAD KIA ROADSIDE SERVICE JUMP THE CAR, DROVE IT TO THE DEALER (WAS LATE FOR WORK) BUT THE DEALER RETURNED THE CAR TO ME SAYING THEY COULDN'T DUPLICATE THE ISSUE. AGAIN IN NOV 2016 ON THANKSGIVING, CAR WOULD NOT START IN MY GARAGE. I HAD KIA ROADSIDE SERVICE JUMP START IT AND WAS ABLE TO DRIVE TO MY MOTHER'S 2 HOURS AWAY. I PARKED THE CAR THERE AND AFTER SITTING FOR A COUPLE OF DAYS, IT STARTED FINE. TOOK IT TO THE DEALER WHO AGAIN COULD NOT DUPLICATE ANY ISSUES. AT THAT TIME I WOULD NOT TAKE THE CAR BACK WITHOUT A NEW BATTERY, FOR WHICH KIA DID REIMBURSE ME LATER. AGAIN I MARCH 2017, CAR WOULD NOT START AT HOME. HAD IT TOWED TO THE DEALER. THEY AGAIN COULD NOT PINPOINT THE ISSUE AND RETURNED THE CAR TO ME. I'VE HAD THE ATTNY GEN OF MN CONTACT KIA BUT THEY REFUSE TO REIMBURSE ME FOR ANYTHING I LOST IN TRADING THE CAR BEFORE THE LEASE WAS UP. KIA SAID (SEE LETTER ATTACHED) THAT BECAUSE NOTHING WAS FO
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINDLAY KIA (5325 W SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FINDLAY KIA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT PROVIDED ANY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
LOUD CRANKING NOISE WHEN STEERING THE CAR LEFT OR RIGHT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Kia Soul → · Every Soul year → · How the figures are calculated →