MY FRIENDS 2015 KIA SOUL CAUGHT FIRE WHILE DRIVING AT HIGHWAY SPEEDS. WE CAN SEE WHERE THERE WAS A RECALL FOR A FAULTY FUEL, I BELIEVE. STRANGELY THOUGH HER VIN WAS NOT INCLUDED IN THE RECALL. THE FIRE STARTED IN THE ENGINE COMPARTMENT AND SHE WAS ABLE TO PULL OFF ONTO THE SHOULDER AND GET OUT BEFORE THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. SOMEBODY SHOULD BE INVESTIGATING WHY ALL OF THESE VEHICLES ARE NOT BEING RECALLED.
2015 Kia Soul complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
WHILE DRIVING 25 MPH ON CITY STREET, WITHOUT WARNING, CAR STALLED. TOWED TO LOCAL DEALER TO FIND OUT THE ENGINE HAD SEIZED. BOUGHT USED THROUGH A DEALER IN TOWN WITH 102K MILES ON IT, HAVE HAD THE CAR FOR ABOUT A MONTH. EXCELLENT OIL CHANGE HISTORY ON CARFAX.
JUNE 18, 2019-DRIVING ON HIGHWAY, STARTED TO PASS A SLOW MOVING VEHICLE, PRESSED ACCELERATOR AND IT WOULD NOT GO FASTER AT FIRST, THEN IT DID GO A LITTLE FASTER. I MOVED BACK INTO DRIVING LANE AND PROCEEDED BUT I SLOWED DOWN TO 55 MPH (POSTED SPEED LIMIT 70) . KEPT LOSING SPEED, PUT ON EMERGENCY FLASHERS, AS I WAS EXITING OFF HIGHWAY TO SAFE SPOT SMOKE STARTED BILLOWING FROM BEHIND VEHICLE. STOPPED CAR, AS GOOD WAS OPENED A SMALL FIRE TURNED LARGER. I GRABBED MY FIRE EXTINGUISHER FROM BACK STORAGE COMPARTMENT AND EXTINGUISHED FIRE. TOW TRUCK DRIVER ARRIVED, NEEDING TO MAKE SURE IT COULD BE TOWED WITHOUT A POSSIBLE REIGNITION OF FIRE, HE REMOVED THE COVER AND ASKED ME TO ATTEMPT TO PUT VEHICLE IN NEUTRAL TO BE ABLE TO PUSH IT BACK TO A POSITION TO BE ABLE TO GET IT ON TOW TRUCK. PUSH BUTTON START, TWO PUSH FOR ACCESSORY POSITION. TOW TRUCK DRIVER WITNESSED FUEL SQUIRTING FROM A FUEL LINE NEAR THE FUEL REGULATOR. TOW TRUCK DRIVER COULD ACTUALLY INSERT HIS PEN TOP INTO THE SIZE HOLE THAT IS THERE. VEHICLE TOWED TO CAR DEALERSHIP WHERE WE PURCHASE IT NEW. I AM STILL WAITING TO HEAR IF THE DEALERSHIP WAS ABLE TO GET IT IN THE SHOP THIS WEEK, IF NOT THEY SAID IT WOULD BE MONDAY JUNE 24, 2019. PICTURES ATTACHED. NO INVOICES YET EXCEPT THE TOW INVOICE WHICH I NEED TO SUBMIT TO MY INSURANCE COMPANY FOR REIMBURSEMENT. IN RESEARCHING ANY UNKNOWN RECALLS ON THIS VEHICLE, I FOUND THIS INFORMATION TODAY AND ATTACHED MY SCREENSHOT.
2.0 ENGINE CONNECTING ROD WENT BAD. WHEN EXCELARAITED CAR BACKFIRED LOUD SCREECH SOUND FROM UNDER HOOD AND THEN KNOCKIN FROM ENGINE FROM CONNECTING ROD. WAS IN MOTION WHEN THIS HAPPENED.
MY VEHICLE IS HAVING ISSUES STARTING. THE STARTER AND BATTERY HAVE ALL BEEN REPLACED ALREADY. I HAD THE BATTERY REPLACED AND SOON AS I DROVE AWAY IT STALLED AND I WAS STRANDED. I HAVE READ NUMERIOUS COMPLAINTS FROM OTHER VEHICLE OWNERS OF THE SAME VEHICLE. I NEED HELP.
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT'S DAUGHTER WAS DRIVING AT APPROXIMATELY 60MPH WHEN THE VEHICLE CAUGHT FIRE UNDERNEATH THE ENGINE. PRIOR TO THE VEHICLE CATCHING FIRE, THE EMISSIONS WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT AND THE VEHICLE TOWED TO A DEALERSHIP (LAKESIDE CHEVROLET 2005 S GOLIAD ST, ROCKWALL, TX 75087, 972-638-8377). A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED SEVERAL WEEKS PRIOR TO THIS EVENT AND WAS TOLD THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE APPROXIMATE MILEAGE ON THE VEHICLE WAS 100,000.
ON JUNE 1ST, MY SO WAS DRIVING FROM OUR HOME TO ST.JOHNS, MI 5 MILES INTO THE TRIP THE OIL LIGHT BLINKED TWICE AND THEN THE CAR STARTED SLOWING DOWN TO 20MPH. HE PULLED OVER AND WE CALLED MY HUSBAND AND HE LOOKED AT IT AND SAID IT LOOKED LIKE IT HAD A BLOWN PISTON. WE HAD IT TOWED TO HIS SHOP UNTIL WE COULD HAVE IT TOWED TO KIA. OVER THAT WEEKEND I RESEARCHED THE RECALL AND EVEN THOUGH THE RECALL WAS NOT FOR OUR MOTOR ( WHICH OUR MOTOR IS A 2.0) IT DID THE SAME THING AS THE OTHER ONES. I ALSO READ THE OTHER COMPLAINTS AND THERE WAS THREE FROM OUR AREA AND WITH THE SAME MOTOR AS OURS. SO ON THE 3RD OF JUNE I CALLED KIA AND HAD IT TOWED. BY THE 5TH THEY SAID A NEW MOTOR WAS BEING SHIPPED AND IT WAS COVERED UNDER THE 100,000 MILE WARRANTY. KIA OF LANSING SET ME UP WITH A RENTAL CAR AND PLAYED FOR IT UNTIL JULY 6TH, 2019. WE RECEIVED A A CALL TODAY JUNE 20TH SAYING THAT KIA MOTORS WAS NOT PAYING FOR THE MOTOR CAUSE I'M THE SECOND OWNER OF THE VEHICLE. I TOLD THE SERVICE MANAGER THAT I HAVEN'T EVEN OWNED IT 7 MONTHS. HE SAID IT WOULD BE $6200 TO PUT A NEW MOTOR IN. I TOLD NOW WHY WOULD I SPEND $6200 ON A MOTOR WHEN I STILL OWE $12,000 ON IT AND ITS ONLY WORTH $6500. THE SERVICE MANAGER AND TECHNICIAN TOLD ME TO FILE THIS COMPLAINT CAUSE THEY KNOW THESE CARS ARE JUNK. THE SERVICE MANAGER ALSO SAID THAT THE MOTOR DOING WHAT IT DID WAS NOT OUR FAULT HE COULD SEE WE HAD KEPT UP ON THE MAINTENANCE.
I WAS LEAVING WORK AND NOTICED A LOUD TICKING SOUND AND STOPPED ACCELERATING . I PULLED OVER ABOUT A BLOCK AWAY FROM WORK INTO A PARKING LOT AND CALLED FOR A RIDE. MY CAR WAS OUT OF WARRANTY SO I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE ENGINE WAS BLOWN. IT WAS FINE WITH NO SOUND WHILE DRIVING TO WORK 9 HOURS BEFORE. THE ENGINE WAS RUNNING SUPER HOT AND I NEVER GOT ANY INDICATION OF A PROBLEM OTHER THEN THAT LOUD TICKING WHEN I PULLED OVER. OF COURSE KIA WON'T DO ANYTHING BECAUSE MY ENGINE IS A 2.0 WHEN ONLY THE 1.6 WAS ON THE RECALL. BUT AFTER MY RESEARCH I'VE SEEN MANY PEOPLE WITH THE SAME THING HAPPENING TO THEM WITH THE 2.0 AS WELL! NOW I HAVE TO TAKE OUT A LOAN FOR 4000 DOLLARS TO HAVE MY ENGINE REPLACED WITH A USED ONE BECAUSE I'M STILL PAYING ON MY CAR!
WE JUST RECEIVED OUR SOUL BACK FOR THE LATEST KIA RECALL SERVICE AFTER BEING 1 WEEK AT THE DEALERSHIP, WHILE DRIVING THE CAR ENGINE SHUT OFF IN THE MIDDLE OF THE TRAFFIC ALMOST CAUSING ACCIDENT AND INJURY. CALLED DEALERSHIP RICK CASE KIA (SUNRISE FL) THEY ASKED US TO TOW THE CAR IN FOR DIAGNOSTIC. RECEIVED A CALL FROM DEALERSHIP STATING ITS A BAD BATTERY CELL THAT CAUSED THE ISSUE, HAD TO SPEND $150 TO GET THE BATTERY REPLACED AS PER RECOMMENDATION. AFTER RECEIVING THE CAR BACK YESTERDAY AFTERNOON, THE SAME THING HAPPENED IN THE NIGHT THE ENGINE JUST SHUT OFF WHILE DRIVING WE HAD OUR GRAND KIDS IN THE CAR GOING TO PICKUP OUR DAUGHTER FROM WORK. THIS TIME IT WAS A VERY CLOSE CALL NEARLY GOT HIT. CALLED THE DEALERSHIP THERE RESPONSE WAS GET IT TOWED IN AGAIN AND WE WILL TAKE A LOOK. THEY MENTIONED THE ISSUE IS GOT NOTHING TO DO WITH RECENT RECALL, BUT THE ISSUES HAVE STARTED POST RECALL FIX. THIS IS A VERY SERIOUS SAFETY CONCERN AS I WORK FOR FLORIDA DEPARTMENT FOR CHILDREN AND FAMILY SERVICES AND AS JOB REQUIREMENT HAVE TO DRIVE FOSTER KIDS AROUND, MAJORITY HIGHWAY DRIVING SOMETHING LIKE THIS ON HIGHWAY WOULD DEFINITELY CAUSE AN ISSUE. CAR BRAND NEW BATTERY IS SHOWING AS DRAINED AGAIN AND DEALERSHIP IS JUST JERKING US AROUND INSTEAD OF TAKING FULL RESPONSIBILITY AND FIXING THE CAR.
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO WITH A FIVE MONTHS OR 5,000 MILE WARRANTY. AT APPROXIMATELY 4,800 MILES, THE VEHICLE WOULD NOT ACCELERATE. FAYETTEVILLE KIA (2012 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 864-1449) WAS CONTACTED AND DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED; HOWEVER, THEY DID NOT SCHEDULE A REPAIR FOR ANOTHER TWO WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
DROVE UP A HILL FOR A DELIVERY. CAR STALLED HALF WAY UP THE HILL. TRIED TO RESTART CAR, WHEN DOING SO & PUT THE GEARS INTO DRIVE THE CAR ROLLED BACK SOME. WITH THIS, THE ENGINE & BATTERY LIGHTS CAME ON. TRIED TO RESTART THE CAR THREE OR FOUR MORE TIMES. ON THE LAST ATTEMPT, THE CAR STARTED ROLLING BACKWARDS. PUT THE CAR IN PARK & TURNED OFF THE IGNITION BUT THE CAR WASN'T STOPPING. IN PANIC MODE, DIDN'T TRY TO APPLY THE EMERGENCY BRAKES. ENDED UP HITTING ANOTHER VEHICLE WITH THE REAR OF MY VEHICLE. ON TOP OF THE DAMAGE DONE TO THE REAR OF MY VEHICLE & THE OTHER PERSON'S, THE TWO PASSENGER TIRES OF MY VEHICLE BLEW OUT.
RECALL NOTICE 19V120. CASE #13172862. 2015 KIA SOUL. WHEN I TOOK MY VEHICLE IN FOR A RECALL REPAIR MAY 8, 2019 IT WAS ALREADY PERFORMING IN NEGATIVE WAY IN ALIGNMENT WITH PROBLEMS LISTED ON THE RECALL NOTICE, WHICH INCLUDES KNOCKING NOISE FROM ENGINE, ILLUMINATED MIL & OIL ESCAPE. ON MY SERVICE TICKET FROM DEALERSHIP, IT'S INDICATED THERE ARE ENGINE ISSUES, BUT NO REPAIRS WERE MADE OTHER THAN A SOFTWARE UPDATE. I PROVIDED ALL MAINTENANCE RECORDS AS REQUESTED (WHICH COVERED THE LAST 2 YEARS) AND WAS TOLD BY THE KIA SERVICE MANAGER ' THAT I PROVIDED SUBSTANTIAL INFORMATION WORTHY OF QUALIFYING FOR REPLACEMENT PARTS AT NO ADDITIONAL COST. HE SAID HE WOULD PRESENT MY CASE TO A KIA REP FOR FURTHER EVALUATION. WHEN IN MOTION, MY VEHICLE STILL MAKES HORRIBLE LOUD KNOCKING NOISES AND OFTEN STALLS. BUT, CURRENTLY, MY VEHICLE IS STATIONARY & UNSAFE TO DRIVE DUE TO THE ENGINE PROBLEM. I'VE HAD TO FIND OTHER MEANS OF TRANSPORTATION WHILE MY KIA SITS INOPERABLE IN MY DRIVEWAY! OVER THE PAST 3 WEEKS, I HAVE REPEATEDLY CONTACTED THE KIA CONSUMER ASSISTANCE CENTER, CASE MANAGER AND EVEN THE LOCAL KIA SERVICE MANAGER TO NO AVAIL. THIS IS OUTSIDE OF WHAT'S CONSIDERED A REASONABLE AMOUNT OF TIME!! NO RETURN CALLS OR UPDATES HAVE BEEN PROVIDED ON MY CASE NUMBER. I HAVE BEEN THE ONE TO REACH OUT EACH TIME. DURING A PHONE CALL I MADE LAST FRIDAY, MAY 31 -- I WAS TOLD BY A CUSTOMER SERVICE REP THAT THE (UN-NAMED) DISTRICT MANAGER WOULD GIVE ME 20% OFF MY REPAIRS!! I'M EXPECTING THESE REPAIRS TO BE
2015 KIA SOUL USING ABOUT A QUART OF OIL EVERY 2000 MILES. SCHEDULED AN APPOINTMENT WITH LOCAL DEALERSHIP IN HAGERSTOWN, MD. PERSON ON THE PHONE SAID THEY WOULD PERFORM AN OIL CONSUMPTION TEST. TOOK IT TOO THE DEALER AND SERVICE ADVISOR CAME OUT AND SHOWED ME A SHEET WITH $1300 WORTH OF RECOMMENDED SERVICE WORK.I ASKED IF THEY CHANGED THE OIL AND HE SAID THEY WERE WAITING FOR KIA TO CALL THEM BACK. I ALSO EXPLAINED TO THE SERVICE REP THAT NHTSA HAD AN OPEN INVESTIGATION ON THE 2.0 LITER MOTOR AND HE ACTED LIKE HE KNEW NOTHING ABOUT IT. I SAID I DIDN'T WANT THE VEHICLE TO BLOW UP AND LEAVE ME STRANDED. THE CAR HAS ONLY 54000 MILES ON IT. I HOPE NHTSA MOVES QUICKLY ON THIS INVESTIGATION. I FEEL KIA IS DRAGGING ME AND OTHERS ALONG HOPING THEY WON'T HAVE TO DO A RECALL AS THEY DID WITH THE 1.6 AND 2.4 MOTORS. THERE IS NO WAY THE SERVICE ADVISOR DID NOT KNOW ABOUT THE ONGOING ISSUES WITH THESE MOTORS. I FIND IT HARD TO BELIEVE KIA HAS NOT SENT INTERNAL BULLETINS TO DEALERSHIPS REGARDING THIS ISSUE.
WHILE DRIVING LOOSE OF POWER, FOLLOWED BY ENGINE TAPPING. CHECK OIL VERY LOW (JUST HAD OIL CHANGED, AND I DOUBLE CHECKED AFTER SERVICE.) RESTARTED AND TAPPING TURNED INTO CLACKING ENGINE SHUT OFF, NOT ONE WARNING LIGHT, UNABLE TO BRAKE WITHOUT PUSHING SUPER HARD AND STEERING BECAME HARD TOO. HAD TOED TO HOUSE ONCE COOLED DOWN WAS ABLE TO RESTART DROVE IT MAYBE 800 FEET AND IT DIED UNABLE TO START. HAD IT TOWED TO SHOP WAS TOLD LOWER END OF MOTOR BAD NEEDS NEW MOTOR. I HAVE READ A LOT OF COMPLAINTS OF SIMILAR NATURE ON HEAT AND ON CARCOMPLAINTS.COM. WHY NO RECALL THIS IS DANGEROUS. LUCKILY I'M AN EXPERIENCED DRIVER AND NOT GOING TO FAST. WOULD HATE TO SEE THIS HAPPEN TO LESS EXPERIENCED DRIVE OR AT A HIGHER SPEED ON A CURVY ROAD.
THE DRIVERS SIDE HEADLIGHT HAS BLOWN 3 BULBS WHEN CHANGING TO LAST BULB IT APPEARS THE CONNECTOR HAS OVER HEATED AND MELTED THERE IS A RECALL ON THE CONNECTOR BUT WAS TOLD THAT IT WAS NOT RECALLED FOR MY VEHICLE PER THE VIN NUMBER
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 50 MPH ON A TWO LANE ROAD, THE CONTACT HEARD A LOUD BOOM AND THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO CRUISE TO THE DESTINATION, WHICH WAS A SHORT DISTANCE AWAY. THE VEHICLE WAS PURCHASED AT EMERLING FORD (150 S CASCADE DR, SPRINGVILLE, NY 14141, (716) 592-4949) AND THEY QUOTED $7,000 TO REPLACE THE ENGINE. THE CONTACT FOUND OUT THAT THE 100,000 MILE WARRANTY FOR KIA DID NOT TRANSFER TO A SECONDARY OWNER. THE CONTACT WAS SOLD A WARRANTY EXTENSION BY THE DEALER WHEN SHE PURCHASED THE VEHICLE. THE DEALER ADMITTED THAT THEY NEVER CALLED THE MANUFACTURER TO FIND OUT IF THE WARRANTY TRANSFERRED TO THE CONTACT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,300.
AS I WAS DRIVING DOWN THE HIGHWAY, I EXPERIENCED POWER LOSS WITHIN THE CAR. THEN THE ENGINE STARTED KNOCKING. HAVEN'T STOPPED SINCE. MY CAR HAS BEEN AT THE DEALERSHIP SINCE TUESDAY MORNING WITH NOTHING BEING SAID ABOUT IT
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE ENGINE WAS IDLING HIGH. THE ENGINE HESITATED, THERE WAS REDUCED ENGINE POWER, AND THERE WAS A STRONG VIBRATION AS IF THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO KIEFER KIA (1810 W 7TH AVE, EUGENE, OR 97402, (541) 302-0909) MORE THAN FOUR TIMES; HOWEVER, THEY FAILED TO PROVIDE A PERMANENT SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE FAILURE WAS SIMILAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *JB
SUDDEN LOSS OF OIL WHILE IN MOTION ON A HIGHWAY RESULTED IN ENGINE FAILURE.
I HAVE A 2015 KIA SOUL 2.0L ENGINE. I GET ALL SCHEDULE MAINTENANCE DONE, INCLUDING REGULAR OIL CHANGES. I HAVE NOTICED THAT OIL BURNS EXTREMELY QUICKLY OUT OF THE CAR AS IF IT DISAPPEARS. I HAD THE CONVERSATION WITH A MECHANIC AT THE DEALERSHIP AND THEY TOLD ME IT WAS BECAUSE OF THE AMOUNT THAT I DRIVE MY CAR AND THAT THEY DIDN'T SEE ANY PROBLEMS. I FOUND MYSELF PUTTING OIL IN MY CAR EVERY 2 WEEKS OR SO BECAUSE THE OIL WOULD BE LOW. I WAS GETTING MY OIL CHANGED AND THE MECHANIC STATED THAT MY OIL WAS BURNING HOT AND SUGGESTED I GET MY CAR TO A FULL AUTO SHOP. I TOOK THE CAR TO MY LOCAL MECHANIC AND THEY NOTICED THE SAME THING BUT COULDN'T FIND ANYTHING WRONG. A WEEK OR SO LATER, I'M DRIVING ON A CITY STREET GOING ABOUT 45 IN A 50. I PRESSED THE GAS TO ACCELERATE SO THAT I COULD CHANGE LANES AND MY CAR IMMEDIATELY LOST POWER AND DROPPED DOWN TO 20MPH. I IMMEDIATELY TURNED ON MY HAZARDS AND TRIED TO CHANGE LANES. MY ENGINE BEGAN TO JERK AND THEN WENT BACK TO NORMAL SPEED. I TOOK IT BACK TO THE SHOP AND WAS TOLD IT WAS INTERMITTENT MISFIRES IN CYL 2 AND 3. I HAD THE SPARK PLUGS CHANGED, 2 AND TWO COIL PACKS DONE, BUT WAS STILL HAVING THE SAME ISSUES. WAS ALSO TOLD THE OIL WAS LOW, THOUGH I HAD JUST HAD AN OIL CHANGE. I WAS THEN TOLD THAT THE UF SENSOR WAS OUT AND I HAD A DAMAGED CATALYIC CONVERTER AND 2 EXHAUST GASKETS. 2 WEEKS LATER I'M DRIVING ON A RESIDENTIAL STREET GOING 25MPH AND I HEAR A LOUD SQUEAL FROM UNDER MY HOOD. MY OIL LIGHT FLASHES AND MY ENGINE STALLS. I HAD JUST
I'M RUNNING MY CAR, SUDDENLY BEGINS TO SLOW DOWN, UNTIL STOPS. IT'S THE SECOND TIME I SENT MY CAR WITHTHE SAME PROBLEM TO THE KIA DEALER. RIGHT NOW IS IN THE DEALER SINCE 5/16/2019. I DID NOT EVEN GET A RENTAL CAR.
MY 2015 KIA SOUL IS MISFIRING AND THE ENGINE LIGHT IS FLASHING. I RECEIVED A RECALL AND TOOK THE VEHICLE TO STEVE NAPLETON KIA OF ELGIN. THEY SUPPOSEDLY PERFORMED AN ECU UPGRADE AND SENT ME ON MY WAY. MY CAR DIDN'T HARDLY MAKE IT OUT OF THE LOT BEFORE SHAKING LIKE CRAZY AND ULTIMATELY STALLING. I TOOK IT BACK IN AND THEY TOLD ME IT WAS SOMETHING I MUST HAVE DONE TO IT BECAUSE IT WAS FINE WHEN I LEFT. THEY NOW REFUSE TO FIX IT UNLESS I PAY FOR IT. LITERALLY AT A LOSS FOR WORDS..
I WAS DRIVING MY KIA ON BACK ROAD ABOUT 40 TO 45 MPH AND NOTICED A TICKING SOUND. I PULLED OVER TO CHECK OIL, IT WAS LOW BUT STILL IN HASH MARKS. I ADD ABOUT A HALF QUART OF OIL. RESTARTED AND STILL TAPPING BUT NOT AS LOUD. I DROVE CAR MAYBE 2 MILES AND NOISED TURNED INTO A LOAD CLACKING NOISE. I WASN'T FAR FROM HOME AND WAS TRYING TO GET HOME. I WAS SLOWING DOWN FOR STOP SIGN AND CAR JUST CUT OFF. BRAKES BECAME HARD TO USE AND I COULD NOT STEER. HAD CAR TOWED TO HOUSE. I LET IT COOL DOWN AND THEN CHECKED ALL FLUIDS, RADIATOR AND ENGINE OIL WERE FINE. I WAS ABLE TO START CAR BUT IT WAS STILL CLACKING. I HAD READ ON LINE IF YOU LET IN IDLE CLACKING MIGHT GO AWAY, I DID AND IT BECAME LESS CLACKING, I DROVE IT AROUND THE HOUSE , WE HAVE A DRIVEWAY THAT GOES AROUND HOUSE. 3/4 OF THE WAY AROUND IT STALLED AGAIN. I WAS UNABLE TO RESTART IT. HAD TOWED TO SHOP THEY ARE SAYING NEEDS NEW MOTOR. THE ONLY CODE ON COMPUTER IS CAM POSITION. I HAVE NOTICE THAT KIA HAS HAD A LOT OF ISSUES WITH OTHER ENGINE OF SAME YEAR BUT NOT THE 2.0 WHICH IS THE SAME MOTOR WITH BIGGER PISTONS. I'M SCARED OF WHAT WOULD HAVE HAPPENED IF I WERE DOING 70 ON A HIGHWAY IF THIS HAD HAPPENED. HARD BRAKING AND STEERING.
HAD OIL CHANGE OCTOBER 2018. DECEMBER 2018 CAR STALLED TOOK TO DEALER 2.5 QUARTS OF OIL LOW WITHOUT ANY VISABLE LEAKS. THE ROD WAS THROWN IN VEHICLE. MECHANICS THEORY WAS THE ENGINE BURN UP THE OIL AND BLEW ROD. THE ENGINE IS A 2.0 6 CYL ENGINE. THE SAME CAR WITH A 1.7 ENGINE WAS RECALLED FOR THE ABOVE PROBLEM.
WHEN DIVING AT NIGHT ON THE STREETS OR ON THE FREEWAY I HAVE EXPERIENCED MY HEADLIGHTS AND INTERIOR LIGHT FLICKERING AND THEN THE TURNING OFF COMPLETELY MOMENTARILY. THIS HAS HAPPENED ON A VERY RURAL WINDING ROAD WHERE I FEARED FOR MY LIFE BECAUSE I COULD SEE NOTHING FOR A FEW SECOND WHEN THE LIGHTS CAME BACK ON. I AM NOW AFRAID TO DRIVE MY CAR AT NIGHT. THIS DOES NOT HAPPEN ALL OF THE TIME BUT IT DID HAPPEN LAST NIGHT WHEN GOING OVER A RAILROAD CROSSING, WHICH IS WHY I DECIDED TO FILE A COMPLAINT.
I WAS DRIVING AND OUT OF NO WHERE THE ENGINE STARTED AND CAR JUST CUT OFF TOOK IT TO THE SHOP THEY SAID THE ENGINE GONE. THEN I REPLACED THE ENGINE WITH ANOTHER AND THE SAME THING HAPPENED NOW I HAVE A 2015 KIA SOUL THAT'S BEEN THOUGHT 2 ENGINE. AND I TOOK IT TO THE DEALER FOR THE ALL CHANGES
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT, THE CHECK ENGINE WARNING INDICATOR FLASHED, AND THE VEHICLE STARTED TO HESITATE AND LOSE POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO LA FONTAINE KIA (2027 S TELEGRAPH ROAD, DEARBORN, MI 4812) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO SUBMIT THE RECEIPTS TO DETERMINE IF THERE WAS REIMBURSEMENT ELIGIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR FLASHED, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE STALLED INTERMITTENTLY NUMEROUS TIMES. THE MANUFACTURER ADDED THE VEHICLE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) ON APRIL 16, 2019; HOWEVER, THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. A DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ONE DAY I HEARD A RATTLING NOISE WHILE DRIVING. THE NEXT DAY, THE NOISE TURNED INTO A VERY LOUD TICKING/KNOCKING SOUND. I KEEP MY OIL CHANGED EVERY 3000 MILES SO IT COULD NOT BE THAT THERE WAS NOT ANY OIL IN THE VEHICLE. I HAD IT TOWED TO THE DEALERSHIP AS I WAS AFRAID TO DRIVE IT BECAUSE I HAD HEARD THAT THE CARS WERE CATCHING ON FIRE. I INQUIRED ABOUT THIS AND WAS TOLD THERE WERE NOT ANY OPEN RECALLS ON ENGINE DAMAGE WITH KIA SOULS AND A DIAGNOSTIC WOULD BE PERFORMED. A FEW DAYS LATER I WAS INFORMED THAT THE ENGINE WAS GONE AND ADVISED $6800 TO REPAIR. THE FUNNY THING IS I HAVE BEEN ASKED REPEATEDLY, HOW WOULD THE ENGINE GO OUT IN A 4 YEAR OLD CAR? I WAS ALSO ADVISED THAT THERE WAS NO WARRANTY REMAINING ON THE CAR FROM THE MANUFACTURER AS I WAS THE SECOND OWNER OF THE VEHICLE AND THE WARRANTY ENDED AT 60,000 MILES. IRONICALLY, MY ENGINE FAILED AT 68,729. NOW, I'M STUCK WITH A CAR THAT DOESN'T RUN AND OWE ALMOST $10000 ON IT. I AM BEYOND HEATED WITH ANGER. I CAN'T TRADE IT DUE TO THE NEGATIVE EQUITY AND IT COSTS MORE TO REPAIR IT THAN WHAT THE CAR IS ACTUALLY VALUED AT.
ENGINE LIGHT ON CATALYTIC CONVERTER MAKE NOISE CAR BURNING ALOT OF OIL NO LEAKS GET OIL CHANGE EVERY 3,000 MILE HAVE TO PUT 3 QT. IN LESS THEN A MONTH
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BATTERY AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO MATT BLATT KIA OF TOMS RIVER (LOCATED AT 1070 NJ-37, TOMS RIVER, NJ 08755, (732) 281-0000) TO BE DIAGNOSED. WHILE PARKED AT THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR THE FIRE. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
MY CAR IS VERY SLUGGISH WHEN I PRESS THE GAS PEDAL IT FEELS LIKE MY ENGINE DOES NOT WANT TO GO, AND WHEN I'M IDLING I FEEL AS IF MY ENGINE WILL STALL UNLESS I PRESS THE GAS, I HAVE CONTACTED KIA REGARDING THIS PROBLEM AND THE ASSOCIATE I SPOKE WITH SAID THAT MY VEHICLE HAS BEEN RECALLED UNDER THE SC176 CAMPAIGN ( THIS WAS IN FEBRUARY 2019) IT IS NOW APRIL 14TH, AND ACCORDING TO KIA MY CAR IS NOT OFFICIALLY RECALLED AS OF YET.. BASICALLY I FEEL I'M DRIVING AROUND IN A TICKING TIME BOMB. . AND ACCORDING TO THE RECALL I AM, THE RECALL IS DUE TO A POSSIBLE ENGINE FAILURE AND FIRE .. MY 2015 KIA SOUL ONLY HAS 22,500 MILES ON IT ... I FEEL KIA IS ( NO PUN INTENDED ) STALLING REGARDING THIS HIGHLY DANGEROUS SAFETY RECALL.
HIGH PRESSURE FUEL LINE (PLASTIC) RUPTURED, VEHICLE CAUGHT ON FIRE WHILE DRIVING. LUCKILY PULLED OVER AND PASSER-BY STOPPED WITH FIRE EXTINGUISHER. COST OF REPAIR IN EXCESS OF $5000, KIA CORPORATE REFUSES TO TAKE RESPONSIBILITY, INSURANCE DOES NOT COVER.
TAKATA RECALL: 2015 KIA SOUL 2.0 ENGINE SEIZED, I WAS DRIVING AT FREEWAY SPEEDS ON AN INCLINED WHEN VEHICLE DROPPED IN SPEED FROM 60 MPH TO COMPLETELY SHUT DOWN WHILE ON A BUSY HIGHWAY, (WHILE ON INCLINE YOU COULD HEAR A LOUD CLINK CLINK CLINK COMING FROM UNDER HOOD OF VEHICLE). VEHICLE WAS PARTIALLY BLOCKING SLOW LANE AND EMERGENCY LANES. NO CHECK ENGINE LIGHTS CAME ON WHEN VEHICLE SHUT DOWN.
VEHICLE BURST INTO FLAMES AFTER HORRIBLE RATTLING NOISE. DRIVING IN THE CITY GOING AROUND 25 MPH.
I HAD DRIVEN ABOUT 35 MILES, STOPPED THE VEHICLE FOR A FEW MINUTES, THEN RE-STARTED IT. IT IMMEDIATLEY BEGAN MAKING A LOUD "CLANKING" NOISE FROM THE ENGINE. I HAD CHECKED THE OIL THE NIGHT BEFORE AND ADDED A QUART. I IMMEDIATELY NOTICED A LACK OF POWER AND THE OIL LIGHT CAME ON BRIEFLY, AND THEN FLICKERED OFF. I MADE MY WAY TO THE NEAREST GAS STATION WHERE I AGAIN CHECKED THE OIL AND FOUND IT TO STILL BE AT THE APPROPRIATE LEVEL. MY ROUTE HOME REQUIRED A 30 MILE INTERSTATE DRIVE THAT SEEMED WOULD BE IMPOSSIBLE TO MAKE. I HAD IT TOWED TO A DEALER AND WAS INFORMED IT WOULD REQUIRE A NEW ENGINE. THE VEHICLE HAS ONLY 69,000 MILES AND HAS REGULARLY SCHEDULED OIL CHANGES. WHEN ASKED WHAT COULD HAVE CAUSED THE ISSUE, THE DEALER SERVICE ADVISOR STATED THAT IT IS USUALLY DUE TO A LACK OF LUBRICANT, BUT HE DIDN'T SEE ANY SIGN OF THAT OR SLUDGE BUILD UP.
WHILE DRIVING ON A MAJOR HIGHWAY MY TEMPERATURE GAUGE STARTED TO HEAT UP AND CONTINUE TO RISE EVERY TIME I EXCLERATED. I NEVER HAD ANY PROBLEMS WHAT DO EVER WITH MY CAR. AS I TRIED TO MOVE OVER TO THE SHOULDER MY CAR ABRUPTLY SHUT OFF. I HAD IT TTOWED THE THE DEALER. IT TOOK A WEEK TO FIND OUT THEY DON'T KNOW WHY MY CAR WON'T START. IT'S BEEN 2 WEEK AND NOW THEY THINK IT THE ENGINE '
TAKALA RECALL WHEN I PUSH ON GAS PEDAL IT TAKES 3-10 SECONDS TO KICK IN ACTS LIKE ITS NOT GETTING ANY GAS LET UP ON GAS PEDAL THEN IT KICKS INHAPPENS 3-4 TIMES A DAY THE WINDOW WORKS WHEN SLID DOWN DOESN'T TAKE A HOLD WHEN TRY TO RAISE IT BACK UP BUT NOT ALL TIME WE DON'T DO WINDOW A LOT DUE TO THAT PROBLEM ON RIGHT SIDE FRONT WHILE IN MOTION THEN STOPPING AND TRYING TO STOP AGAIN GAS PEDAL DOESN'T KICK IN CAR IS SLUGGISH TAKES A BIT TO GO
2015 KIA SOUL BASE 1,6 GDI 6 SPEED MANUAL I HAVE 70,000 MILES ON THE VEHICLE AND HAVE NOTICED IT'S BEEN BURNING OIL LATELY. I'VE BEEN MAINTAINING THE VEHICLE REGULARLY, AND DO A OIL CHANGE EVERY 4,000 - 5,000 MILES AT MY KIA DEALERSHIP.
STARTING THE ENGINE THE IDLE SPEEDS UP FAST, A FEW SECONDS LATER IT SLOWS TO NORMAL. WHEN DRIVING TODAY, THERE WAS NO ACCELERATION WHEN ATTEMPTING TO. VEHICLE WAS DIFFICULT FOR FUEL TO ALLOW ACCELERATION. I USED MY CAR ALL DAY TODAY. THIS EVENING THE VEHICLE WON'T START WITH THE STEERING WARNING LIGHT TURNING ON. ALMOST LIKE THE BATTERY WAS DEAD. THE VEHICLE FINALLY STARTED WITH ACCELERATION HIGH, THE THE ENGINE LIGHT TURNED ON AND STAYED ON. I DECIDED NOT TO USE THE VEHICLE AND WILL CONTACT THE DEALERSHIP. PURCHASED THE VEHICLE FROM A DEALERSHIP IN NOVEMBER 2018. THESE PROBLEMS ARE NEW AND HAVE NEVER OCCURRED BEFORE. THESE ISSUES OCCURRED WHILE DRIVING TODAY FOR THE ACCELERATION PROBLEM AND THE REMAINING NON-STARTING/LIGHTS WHILE STATIONARY IN MY PARKING LOT THIS EVENING.
I HAVE HAD THE OIL CHANGED THE FIRST TIME AT 3000 MILES AND THEY NOTICED THE OIL WAS LEAKING FROM THE FRONT OF THE ENGINE. I CALL THE DEALER AND MADE AN APPOINTMENT TO HAVE IT FIXED THE DEALER DID CHANGE THE OIL PAN GASKET, THEN I DROVE IT UNTIL THE NEXT OIL CHANGE, SAME THING OIL LEAK AT FRONT OF THE ENGINE, SO I CALLED THE DEALER MADE AN APPOINTMENT, THEY CHANGED THE VALVE COVER GASKET. I HAVE NOW 82500 MILES ON THE CAR AND JUST CAME FROM HAVING CAR CHECK AT MY LOCAL MECHANIC AND STILL OIL LEAK IN FRONT OF THE ENGINE. LOOKS LIKE THE WARRANTY WILL RUN OUT WITH ON REPAIR TO MY VEHICLE!!!
I WAS DRIVING TWENTY MILES PER HOUR. THE ENGINE WAS RATTLING THEN I LOST POWER. THE CAR CAUGHT ON FIRE AFTER THAT.
ENGINE TEMPERATURE IS READING HIGH. THIS HAS NOT OCCURRED BEFORE.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CRAIN KIA OF FORT SMITH (8200 US-71, FORT SMITH, AR 72908) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING, ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC STOPPED BY AND CHECKED THE OIL. THE TECHNICIAN ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED FROM THE ENGINE. THE VEHICLE WAS TOWED TO ALL STAR KIA EAST (225-490-7679, LOCATED AT 27700 JUBAN RD, BUILDING 3, DENHAM SPRINGS, LA 70726) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE. THE DEALER RECOMMENDED A NEW SHORT BLOCK BE INSTALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,704.
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND A PASSERBY EXTINGUISHED THE FIRE THAT IGNITED UNDER THE HOOD. THERE WAS NO WARNING INDICATOR ILLUMINATED. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
I GET THIS ROCKING/JERKING/ FEELING IN THE ENTIRE CAR WHILE HOLDING THE BRAKE AND SLOWLY INCHING FORWARD OR BACKWARD, AS IN GOING REALLY, REALLY SLOW. THE FEELING IS WORSE THAN OTHER TIMES RANDOMLY WHILE DRIVING. FOR A FACT IT IS ABSOLUTELY WORSE WHEN THE CAR HAS BEEN SITTING OVERNIGHT AT HOME OR AT WORK ALL DAY
I WAS DRIVING SOUTH BOUND ON RTE 295 IN WARWICK RI TRAVELING APPROX. 65 MPH IN A STRAIGHT PATTERN WHEN I HEARD A SNAP UNDER MY CAR. MY CAR SKID AND MY HYDROPLANE LIGHT, OIL LIGHT AND ENGINE LIGHT CAME ON. I LOOKED IN MY REAR VIEW MIRROR AND SAW SPARKS. I PULLED OVER AND AT THIS TIME MY CAR STALLED. WHEN I EXITED MY VEHICLE THERE WAS A FIRE IN THE UNDERCARRIAGE OF MY ENGINE. 911 WAS DISPATCHED AND MY CAR WAS ENGULFED IN FLAMES IN MINUTES AND WAS A TOTAL LOSE. THERE WAS A RECENT RECALL IN THE PISTONS CAUSING FIRE DAMAGE TO THE MODEL, MAKE AND YEAR OF MY CAR. I WAS NOT NOTIFIED OF THE RECALL AND IT WAS NEVER REPAIRED. I BELIEVE THE ISSUE MAY HAVE BEEN IN THE PISTONS AND CATALYTIC CONVERTER; NHTSA CAMPAIGN NUMBER: 19V120000; KIA'S NUMBER FOR THIS RECALL IS SC176. I AM A AWAITING MY ACCIDENT REPORT AS THE INCIDENT JUST HAPPENED
A COUPLE OF MONTHS AGO THE CAR SAID WE HAVE A PROBLEM WITH THE ENGINE AND WITH THE COOLING SYSTEM KIA HAD CHECK IT OUT AND SAID NOTHING WAS WRONG BUT IT KEEPS GOING ON IT HAS A GAS SMELL LOW PUSH TO DO 70 ON HIGHWAY WON'T LET ME PUT ON CRUISE CONTROL FOR LONG I CAN FEEL CAR READY TO SHAKE AND STOP NEEDS OIL ALL THE TIME WHEN I DRIVE FOR 1 HR TO WORK CAR STARTS TO SHAKE AT A RED LIGHT AFTER I'M ALMOST AT WORK I CHANGED BATTERY ON 3/10/19 I ALSO CHANGED THE CATALYTIC CONVERTERS ALSO BRAKES ALWAYS HAVE TO CHANGE BEFORE THERE DO ON 3/15/19 HAVE AN APPOINTMENT TO CHANGE THE FLEX ON THE CAR ALSO BECAUSE THE OIL WAS LEAKING ON THE ENGINE IT NEEDED A SEAL AND THE TOP PART I FORGOT WHAT IT'S CALLED REPLACED THAT'S ALL I NOW FOR NOW
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE VEHICLE STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO TAYLOR KIA OF BOARDMAN (7870 MARKET ST, YOUNGSTOWN, OH 44512, (330) 886-4942). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Kia Soul → · Every Soul year → · How the figures are calculated →