2014 Kia Soul complaints

The contact owns a 2014 Kia Soul. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the vehicle, followed by the vehicle coming to a complete stop. The contact stated there was an oil leak underneath the vehicle. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent and the contact was informed that an engine rod had fell out the engine, causing the oil to leak out the engine. The contact stated that the engine needed to be replaced; however, the vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 145,000.

Three repeat incidents, a few months apart, introduced same hazard to passengers and others: End of year 2022 (date not remembered): Car was stopped at stop sign at T-intersection to enter busy roadway. Break depressed. Engine RPMS started high revving, and unexpected forward motion of car lurched into busy intersection - almost collision. April 2023 (two incidents in same month): 1. Car was at lighted intersection on state highway. Break depressed. Engine RPMS started high revving (loudly noticed). Was familiar with condition so heavily leaned on break while RPMs continued to climb. When intersection light turned green, break released, and car lunched forward. 2. Car traveling in heavy stop-and-go city traffic in downtown urban area. Break was momentarily depressed and held. Again, engine RPMs regain to REV loudly. Pressed down on break harder and harder and could not control forward motion of car - almost bumped into car ahead of us. So, next put car in neutral and then in park then back in drive. Revving condition stopped. Made appointment with Kia dealership 6/1/23 to address, but I think this might be a recall condition to report.

ABS light and traction light

The contact owns a 2014 Kia Soul. The contact received notification of the NHTSA Campaign Number: 20V750000 (Engine) however, the contact stated that while driving at an undisclosed speed, she smelled a burning odor then the oil warning light illuminated. The vehicle was taken to a Valvoline Service Center where an oil change was performed; however, the failure recurred. The contact stated that while the accelerator pedal was depressed, the vehicle failed to respond, with the check engine warning light illuminated. The vehicle was then taken to the dealer where it was diagnosed that the spark plugs, an engine flush, and the valve cover gasket needed to be replaced; however, the failure recurred. The vehicle was taken back to the dealer where it was determined that the vehicle needed to be taken back to Valvoline where the oil change was performed. The vehicle was taken back to Valvoline where the oil type was changed, and the vehicle diagnosed and determined that the exhaust needed to be replaced. The vehicle was repaired; however, the contact stated that while the accelerator pedal was depressed, the RPMs rapidly increased to 4,000 but the vehicle failed to respond. The check engine warning light illuminated, and an alert illuminated on the touch screen that displayed “Engine compartment failure emergency contact Kia”. The vehicle was taken back to the dealer where it was diagnosed that the ignition coils and wiring harness needed to be replaced. Additionally, the knock sens

The contact owns a 2014 Kia Soul. The contact received notification of the NHTSA Campaign Number: 22V096000 (Air Bags). The vehicle was taken to the dealer for the recall repair and the vehicle was also repaired under the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, after the vehicle was repaired, the vehicle was taken to an independent mechanic for another inspection. The contact then stated that a year later, while driving at an undisclosed speed, he heard a loud knocking sound under the hood of the vehicle. The check engine warning light then illuminated. The contact stated that he veered the vehicle off the road and parked. The contact then turned off and restarted the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the oxygen sensor and catalytic converter had failed and needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall had expired and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 160,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at low speeds, the accelerator pedal was depressed but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The vehicle was slow to respond and failed to move. After the vehicle responded, the vehicle failed to exceed 35 MPH. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the heat sensor and protector shield needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 116,119.

My car was stolen by a minor who had a USB cable and internet instructions. My car was lacking proper if any anti theft technology by Kia. Because Kia is aware of this issue and did nothing not only myself but anyone who drives a Kia is at risk for a theft or car jacking. The car was recovered and inspected by local police. No car should be made available for purchase without security features that keep you and your property safe. Who knows how things could have ended if there was a direct confrontation. If one is crazy enough to steal a car, one may be nuts enough to have a gun.

I brought my vehicle into an authorized dealer when my check engine light came on, having just been made aware of the recall notice when I took it in for an oil change earlier that day. He said the recall came about when cars of my make/model/year started catching fire out of nowhere due to engine issues. Given that my car is still under the mileage warranty, at 95k miles, the person at the dealership service center said it would likely be covered & the recall would qualify me for a new engine altogether. I got a call back a few days later that my catalytic converter was plugged, and that I would owe just under $3000 for the repair, as my vehicle did not show the correct diagnostic code to be covered. Once I spoke with KIA's corporate consumer satisfaction line, they agreed to bring the car out & retest it. The woman from the service center informed me that the whole engine does in fact need to be replaced now, not just the converter as they initially said, but that it still isn't spitting out the code necessary during diagnostic testing, to qualify it for a recall replacement. Under SC176, my issues exactly are being described as the symptoms & causation for the recall, and yet the diagnostic code does not match. My car is currently still at the dealership's service center, and I am getting some consultation as to whether or not this is a fix that's worth it, at this point.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the contact stated that while his wife was driving at an undisclosed speed, the engine revved, the check engine light illuminated, and the vehicle stalled. The contact’s wife turned off and restarted the vehicle. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, who informed the contact the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

2014 KIA SOUL. CONSUMER WRITES IN REGARD TO DEFECTS IN VEHICLE. THE CONSUMER STATED THE VEHICLE WAS HAVING ENGINE PROBLEMS THAT APPEAR TO BE RELATED TO, AND COVERED, BY ONE OR MORE RECALLS THAT APPLY TO THE KIA SOUL VEHICLE.

Catalytic Converter malfunction and it was check by my mechanic at Hillebrand Automotive. It causes my 2014 Kia Soul to stop running in the middle of the highway. There were no warning lights, massages or any other symptoms of the problem prior to the failure. This happened 3 months ago. On January 21, 2023. It's still down because i can't afford to have it fix.

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. The contact stated that the failure occurred while driving under 40 MPH. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would jerk while at a complete stop. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter needed to be replaced. The dealer informed the contact that the manufacturer declined to cover the repair as the vehicle had passed the bearing clearance test. The contact related the failure to the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 94,000. The VIN was unavailable.

Since I bought this car, I have experienced hesitation, stalling, high RPM idle, fluctuating idle, burning smell, lurching, running though gas very fast (not due to increased driving), engine noises, dash panel half lighting up, hard to accelerate when the headlights are on, or heat, or air con, odd noises..and through this entire time, check engine light comes on and off and on and off...along with my gas gauge saying empty when its full. I have reported ALL of this throughout the entire time since all bought it. Every single time they say "software update" and send me home with nothing ever fixed. EVER. Now again check engine and false fuel reading, hesitations, etc....again! This engine and fuel pump is bad and explains all of my complaints since 10kmiles. My car has under 80k mi on it, its been a lemon from the start. Hesitation with no pick-up at an intersection and noises....just beyond dangerous. I have not driven my car on the freeway in 5 years because itis not safe, but Kia NEVER checks out problems. They charge for inspection and say "software update". Its maddening.

My check engine light came on and took it to Coastal Kia. Was told the catalytic converter needed to be replaced. After checking it’s not on the recall list but why are some on recall and not others. It started with the light at 127,000 miles. At first it would only stay on for a few days and then go off. Now it stays on all the time. I’m going to have it replaced but trying to find out why only some of the 2014 Souls are under recall

I own a 2014 Kia soul with 78000 miles. Engine light came on just changed my oil it was almost dry. I’m going through 2 quarts every two weeks due to KIAS power train warranty of 100000 miles I was sold on as a second owner. The dealer will not cover to replace the engine since the second owner warranty is inky warranted at 60k. Millions of people owning Kia’s are now trashing their cars because of this horrible situation! It’s in the courts I’m sure you know. This is criminal my safety and those behind me are at dramatic risk if my car fails on the highway which they are! I want this investigated for my safety. Several calls to Kia corporate no answer!

Check engine light came on the evening of 3/08/2023. Auto zone said it was a knock sensor code and was listed as a recall. Next morning while driving on highway to ft Wayne Kia dealership my car engine lost rpm while driving at 65 mph on i-69 chapel exit in ft Wayne indiana. The car engine compartment almost immediately ignited into flames with an explosion. Driver barely got out before fire was in the dash. The front interior dash and front seat areas were caught on fire. Shrapnel blown from car started a grass fire as well. The fire department arrived to get both fires under control. My car was still under warranty at 108 months and 89,000 miles. Never had any problem with my Soul until that next day after light came on. I was not notified of the recalls except only recently received an airbag recall on 3/30/2023. I have contacted Kia to file a claim with them.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was making an abnormal sound from the engine compartment. The vehicle was idling rough and vibrating. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the vehicle was consuming an unusual amount of oil and that the engine needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that oil had to be added once every month. The contact then received notification of NHTSA Campaign Number: 20V750000 (Engine) and the vehicle was taken to the dealer to be inspected. The contact stated that a software update was performed. The contact stated that shortly after receiving the repair, while driving approximately 75 MPH, the vehicle suddenly shifted into LIMP Mode. The contact stated that the vehicle decelerated to 20 MPH. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that due to the warranty limitations and recall repairs that were performed, the engine would not be replaced free of charge. The approximate failure mileage was 127,000.

The contact owns a 2014 Kia Soul. The contact stated while driving 30-40 MPH and depressing the brake pedal, the vehicle accelerated unintendedly. The contact immediately shifted into neutral (N). There was no warning light illuminated. The contact then shifted into drive (D) and the vehicle responded as needed. The contact stated that the failure had been reoccurring intermittently. The vehicle was taken to the dealer several times. The dealer diagnosed that no issues were found; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown tube or valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.

Error code p1326 kia soul 2014

My wife was involved in a traffic accident yesterday where she was not at fault, was hit, had on her safety belt, and her head hit the steering wheel of this car and she lost consciousness and has lacerations requiring stitches on her face. The airbag should have deployed in this case and did not. I called 3 kia dealerships locally for several months since September 2022, requesting this warranty work be done, and they all refused to do the work by not scheduling me for a service appointment after repeated requests via telephone to each service department. They should have me in their computer system as having requested this work be done. Dealerships were DARCAR Kia Temple hills, Address: 4700 Branch Ave, Temple Hills, MD 20748, Koons Kia of Woodbridge, Address: 14208 Richmond Hwy, Woodbridge, VA 22191, and Ourisman Kia of Alexandria, Address: 8670 Richmond Hwy, Alexandria, VA 22309. I filed this complaint several weeks or months ago and nothing has been done.

The contact owns a 2014 Kia Soul. The contact stated while driving 45-50 MPH, there was an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to continue driving at a slower speed. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the engine knocks sensor. The vehicle was towed to the dealer who informed the contact that they were able to diagnose the failure as wheel spin by hearing. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the dealer informed the contact that the failure was not related to the recall. The manufacturer was notified of the failure and contacted the dealer. The manufacturer then informed the contact that the vehicle could not be repaired under the recall based on the dealer's diagnosis. The vehicle was not repaired. The failure mileage was approximately 147,250.

Friday January 20th, 2023 while on the freeway my 2014 Kia Soul with less than 75,000 miles spontaneously caught on fire. While merging over to the side of the road the breaks and throttle were inoperable. I was very fortunate that I did not suffer any injuries though it was a very close call. My safety was put at risk as I was unable to maneuver the car over to the side of the road while maintaining the flow of traffic due to the accelerator failure. Once near the shoulder of the road I was unable to stop the car due to the breaks failure which increased the amount of time I was exposed to the burning car and smoke. The problem has not been reproduced or inspected by the dealer, police, and insurance. There were no warning light before or after the fire was identified. The car was professionally maintained and was in great condition prior to this event.

I own a Kia Soul. The catylitic converters went out. The car won't accelerate and the car got extremely hot. When I looked up Kia Soul recalls it showed that there was a recall on the converters also that some Kia Souls had gotten hot an caught on fire. I called Parkway Family Kia. They told me that it wasn't an active recall and that they couldn't do anything. I then called Demontrond Kia and got the same answer. I talked with the service manager Brian. What can I do to resolve this?

When approaching 60-65 mph vehicle begins to shake and make loud muffler sounds. No warning signal illuminated at all. I took the vehicle to Woodbridge Kia service center and they advised that I need to replace the catalytic converter. I paid for a replacement catalytic converter, gas pump and gasket cover in 2021 and now two years later the same issue. Kia will not honor the fact that this vehicle needs to be apart of the NHTSA recall number 20V750. I'm getting the run around from Kia Corporate and the Eastern District manager, they need to be held responsible for failed products. These issues are significant because these failed parts are leading to engine fires. The service person advised me to call Kia Corporate and request a Goodwill Repair to date they have not responded.

The contact owns a 2014 Kia Soul. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 20V75000 (Engine), the vehicle sputtered and hesitated while attempting to accelerate above 40 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the spark plugs were cracked. After replacing the spark plugs, the vehicle continued to experience failure. The contact stated that occasionally the vehicle stalled during the failure. Additionally, the air bag warning light illuminated and remained illuminated. The contact stated that the cause of the failures was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced an unknown code indicating failure with the O2 sensor. The vehicle was then taken to the dealer where the contact requested that a diagnostic test be performed due to the check engine warning light being illuminated. Additionally, the contact stated that five recall repairs were performed. The vehicle was repaired; however, due to inclement weather, she was unaware that while driving, the vehicle went into Limp Mode. The contact also stated that while attempting to accelerate, the accelerator pedal was depressed, and the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer where it was diagnosed and determined that the vehicle had gone into Limp Mode due to a KSDS software update. The manufacturer was notified of the failure but was unable to assist due to the vehicle being out of warranty. The contact was informed that her case would be escalated. The failure mileage was approximately 206,975.

I was driving home and noticed my gas mileage rapidly going down. (before when i filled up i used to get 408 miles till “E” then got 380) so i knew sowmthing was starting to go wrong. then, my engine light started flashing. i got my catalytic converters replaced but i’m still losing gas mileage bad and engine ticking.

Took my car in the dealership 3 months ago before I hit my 100K mark. The engine sounded like a Cummons diesel and the engine light kept going on and off. They did an oil change and kept my car for 3 days and were unable to diagnose the problem. I made sure the problem was documented by the dealer. Recently it started to sound the same and the light kept going on and off and I couldn't get into the dealership on my day off. So I went to a Jiffy Lube even though I still had some mileage before it was due. The guy there was very concerned and said my car was burning oil quite badly and there was an issue with the timing chain causing it and my car was at risk of seizing up. He recommended getting to the dealer as soon as possible. I took time from work the next day and fortunately the engine light was still on and they apparently diagnosed the problem without telling anything more than to expect a call from the manufacturer. That was on January 10th. It is now the 15th and I have not heard anything. I have never even been told when I take the car in for oil changes that I'm even low on oil and Jiffy Lube has been the only one to bring this to my attention. Prior to this the dealership has been the only one to do my oil changes and I was in one more time between when the problem started in February and now.

This car has experienced paint issues due to poor bonding of the primer. The paint is literally peeling off the car in sheets. It has been going on for the last 1.5 years , and Kia states that it is not their problem. I have worked patiently with them for almost a year as they have instructed me to go, and get paint estimates. After this was completed they then stated the case was determined “ No Goodwill”.As far as they were concerned ; they determined they were not going to pay to have the car painted.

Whenever needing to accelerate sharply on highway or roadways a plume of white smoke is released from the engine manifold compartment area and creates a smoke screen surrounding and behind vehicle. Had numerous mechanics fix things on this, fuel injectors recently, Kia dealership states it needs a new engine but extended warranty would not cover the cost. Vehicle was sold to me and under financing through Westlake Financial and is lien holder, but vehicle is claimed by dealership to be unsafe to drive. Forced to purchase an additonal new vehicle and still paying and insurinance on this vehicle.

I have did a diagnosis on the car and it’s coming back to the catalytic converter, the gas in my car is draining out like crazy it’s like i’m putting in so much just for it to run out. The RPMs won’t go up when suppose to. The seems like it’s trying so hard to switch in and out of gears

I purchased the vehicle new (2014 KIA Soul, 1.6 liter) and in 2019 (85,000), under NHTSA Recall ID: 19V120000, I took the vehicle to a dealer who allegedly effected the repair, claiming, according to KIA, the catalytic converter was ok. I had a warranty on the vehicle to 120,000 miles. At 125,000 miles, today, the catalytic converter is damaged structurally probably due to overheat, specifically the issue that prompted the recall. I feel that the dealership may have not properly performed the software change and/or failed to identify damage to the catalytic converter. Understand that the vehicle was driven sparingly, low annual mileage, as my wife, the driver, was disabled in 2014 and subsequently only used the vehicle mainly for local errands.

Own my way home from work. It was foggy and rainy. I did not realize it flooded. I ran my car in the water. After that it started messing up and not running right. My insurance sent it to Kia and Kia claims that the catalytic converter is all of a sudden messed up and said it don't have water damage. Know I can't drive my vehicle bc my insurance want fix it.

The contact’s daughter owns a 2014 Kia Soul. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated to approximately 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the contact was informed of an unknown recall however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The vehicle’s engine spontaneously caught fire on the interstate. Entire car and all belongings inside were a total loss.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated that the engine was running hot with a knocking sound coming from the vehicle. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure and then stated that the VIN was not included even though the VIN tool confirmed that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). A case was filed. The approximate failure mileage was 58,000.

The engine is the system that is malfunctioned and yes it is available for inspection upon request. The vehicle accelerates at a slower pace than actual acceleration pressure put on pedal and then it lurches/jerks forward at a fast pace and then slows down and repeats that process over and over. Yes the problem has been confirmed. It has been inspected by the dealership. Yes the warning lamps that often illuminate are the check engine light and the oil light. They first appeared to my knowledge on 01/2020. I have been told numerous times by the Kia dealership where I get the vehicle serviced as well as Kia America Inc. Corporate Headquarters, that the engine has a malfunction and needs to be replaced. I attempted to have this problem fixed and I have missed work and spent thousands of dollars for this vehicle to work correctly.

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle decelerated. The contact stated that the vehicle then failed to exceed 20 MPH. The vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the catalytic converter had previously been replaced; however, the failure recurred. The contact stated that the vehicle was also consuming an excessive amount of engine oil. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 93,000.

I was informed by U.S. Mail with a letter from Kia America this vehicle has an important NHTSA Recall number 22V096. I have contacted three Kia dealerships since received the letter dated April 4, 2022, about 3 times each. Each time, a representative says they will contact me "when they receive parts for the recall" but this recall indicates there are no parts required, instead saying "dealers will update the ACU software to enable deployment of the frontal airbags..." I am concerned these three Kia dealerships are not acting in good faith to fix a critical safety recall on my vehicle. They are denying me service. This seems illegal. How do I get my car software fixed so the airbags will deploy properly in all accident conditions? These are the three dealerships I have left my contact information with, requesting recall service repair work to be done: Koons Kia of Woodbridge, 14208 Richmond Hwy, Woodbridge, VA 22191 Ourisman Kia of Alexandria, 8670 Richmond Hwy, Alexandria, VA 22309 DARCARS Kia of Temple Hills, 4700 Branch Ave, Temple Hills, MD 20748

The rear windshield in my 2014 Kia Soul shattered upon getting into it and just closing the driver’s side front door. The car had been parked for about 11 hours and was not running at the time - I hadn’t even started it yet. There was no sign or indication of anything or anyone hitting the window. I am now finding a number of posts online where this is happening. One person posted that their Kia Soul rear window shattered twice in 4 months! I live in Rhode Island and it is December so temperature shifts can be pretty extreme at times and my Kia is usually parked on the side of the road in full Sun. I’m just glad no one was hurt and this didn’t happen to me while driving on the highway. I am the second owner of the vehicle and I bought it with low mileage. I also pretty rarely open the hatch back and always try not to slam any of the doors although it does happen occasionally especially when joined by other passengers. This does appear to be a fairly widespread issue and I hope that Kia is forced to fully address it as it does pose a potentially dangerous safety issue.

Vehicle has engine knocking and cylinder misfires believed to have been caused by a previous recall/ system update. Kia was supposed to have updated their KSDS (Knock sensor detection system) in my 2014 Kia Soul. I was driving the Kia Soul to work back in October 2021 when check engine light started flashing and vehicle started shaking. Vehicle then went into limp mode and shut off. Vehicle was towed to Balise Kia in West Springfield MA where they informed me no repairs would be covered because the previous update had not been installed. I was then told the vehicle had to be driven at least 100 miles in order to qualify for repairs to be covered but still at this time, vehicle is disabled and does not run or drive

My catalytic converter continuously fails. I have fixed it once, but yet my car still jerks and uses a lot of oil. As for being put at risk, my accelerator takes time to accelerate which can prevent any accidents on the road, putting myself and my family in danger. I have visited my local car dealer and they never mentioned anything about all the recalls my car had. I went in to get my airbags fixed but nothing was ever risen of the rest on the list. From what I know this car was never inspected by manufacturer police. I began to have this problem the first year (2020). This Kia Soul was purchased preowned, and was rarely use by its owner (Pristine Condition). Once I started to drive it more it began to jerk a lot, make clicking noises and the engine oil and check engine light would turn on. It took a while for it to even alert me. I paid all this out of pocket and wasn’t ever brought up anything about the recalls this car had.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that the check engine warning light was illuminated and there was an abnormal amount of smoke coming from the exhaust pipe. Additionally, the contact stated that the engine was making an abnormal sound and there was a burning odor inside the vehicle while driving. The local dealer was contacted and diagnosed that the engine needed to be replaced; however, the dealer informed the contact they would not repair the vehicle under the recall as she failed to complete the Knock Sensor Detection System (KSDS) software update. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and left voicemail messages to the dealer. The failure mileage was approximately 201,000. Parts distribution disconnect.

Engine malfunction and burning excessive amounts of oil and no warnings of this malfunction on dash. Engine will need complete replacement

The contact owns a 2014 Kia Soul. The contact stated upon starting the vehicle, the engine emitted abnormal rattling sounds. There was no warning light illuminated. The contact stated that the failure reoccurred while driving 30 MPH. The contact then inspected the oil dipstick and noticed that there was no oil, even though he had only driven 3,000 - 3,500 miles after the last oil change. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer and the manufacturer informed the contact that the vehicle could not be repaired under the recall as the original owner failed to complete an unknown software update. The contact stated that the failure reoccurred several times while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

The contact owns a 2014 Kia Soul. The contact stated while driving at 80 MPH, the vehicle decelerated unintendedly to 40 MPH. The check engine warning light and the oil pressure warning light were illuminated. The contact refilled the oil reservoir with the assistance of a towing agent. However, the failure persisted while driving. The vehicle was towed to the contact 's residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). The dealer was notified of the failure and informed the contact that the vehicle could not be repaired as she failed to complete an unknown software update on the vehicle; however, the contact stated that she had not receive a notice in that regards. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 120,000.

Has consumed more than 15 qts if oil in the last 2.5 months less than 3000 miles. Has had check engine light come on due to low oil. Ha e had to continue to refill oil. Highly concerned I'm going to get stranded due to engine failure. Kia dealership I took it to was no help.