2013 Kia Soul complaints

CAR HAS BEEN STALLING RANDOMLY WHEN COMING TO A STOP, THEN DIFFICULT TO RE-ACCELERATE. THIS OCCURS AFTER DRIVING FOR A WHILE, NOT RIGHT AFTER STARTUP. FIRST OCCURRENCE WAS IN DECEMBER 2020, THEN SEVERAL TIMES AFTER THAT, MOST RECENTLY FEBRUARY 24 2021. CAR WAS BROUGHT TO BOTH PERSONAL MECHANIC SEVERAL TIMES THEN TO DEALERSHIP. BOTH WERE UNABLE TO RECREATE PROBLEM DESCRIBED. SEVERAL POSSIBLE SOLUTIONS WERE TRIED, NEW SPARK PLUGS, RESETTING COMPUTER CODES, ETC. CAR HANDLED WELL BRIEFLY, THEN PROBLEM RESURFACED.

THE VEHICLE STALLED WHILE DRIVING AND THE ENGINE LIGHT WAS ILLUMINATED. THE CAR WOULD CRANK AFTER SITTING FOR A MOMENT AND THEN THE CAR WOULD STALL AGAIN WHILE DRIVING. THIS WAS VERY DANGEROUS BEING THAT THIS WAS IN TRAFFIC. IN FEBRUARY, THE CAR WAS STALLING AND WHEN TOWED TO THE DEALER THEY DIAGNOSED AS HAVING BAD GAS AND TO RUN THE GAS OUT OF THE TANK. THE ENGINE LIGHT DID NOT COME ON AT THIS TIME. THE CHARGE WAS $168.00 TO DIAGNOSE. THE SAME PROBLEM IS OCCURRING A MONTH LATER AND THE DEALERSHIP RESPONDED THAT IN ORDER TO DIAGNOSE THE PROBLEM IT WILL COST $420. THIS APPEARS TO BE AN EXCESSIVE AMOUNT JUST TO DIAGNOSE THE PROBLEM AND DOES NOT INCLUDE ANY REPAIRS. BEING THAT THE ENGINE IS STALLING THIS AND THE SERIOUSNESS OF THIS, I WOULD LIKE TO BRING THIS TO THIS AGENCY'S ATTENTION. I AM A SENIOR CITIZEN AND WOULD HATE TO THINK THAT THE DEALERSHIP IS TRYING TO TAKE ADVANTAGE OF A WOMAN WHO IS A SENIOR CITIZEN. THE CAR WAS IN MOTION ON SURFACE STREETS BUT ALSO ON THE HIGHWAY AT ONE POINT.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO STALL AS A BLACKISH SMOKE BEGAN TO EMIT FROM THE ENGINE. AFTER THE ENGINE COMPLETELY FAILED, THE OIL AND CHECK ENGINE WARNING LIGHTS BOTH APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT A ROD PIERCED THROUGH THE ENGINE BLOCK. THE VEHICLE WAS DIAGNOSED WITH A COMPLETE ENGINE FAILURE AND WAS REPLACED WITH ANOTHER ENGINE BY THE SAME MECHANIC. THE VEHICLE WAS REPAIRED. THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER THE VIN WAS NOT INCLUDED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,250.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND THE CONTACT WAS INFORMED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THE RECALL REPAIR WAS COMPLETED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER AND WAS INFORMED THE CATALYTIC CONVERTER NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

DRIVING HOME A FEW WEEKS AGO MY KIA STALLED ON THE INTERSTATE, STOPPING ME IN IN HEAVY TRAFFIC WITH OUT WARNING. I WAS ABLE TO GET IT SAFELY OFF THE ROAD AFTER IT STARTED BACK UP. WHEN IT STARTED IT STARTED BLOWING ALL KINDS OF WHITE SMOKE, RAN REALLY ROUGH, ALL THE DASH LIGHTS CAME ON, AND I NOTICED THE ENGINE WAS NOW KNOCKING. THE NEXT MORNING I GOT IT TOWED TO KIA DEALER WHERE THEY DID SOME WORK UNDER RECALL SC176 WHICH WAS A FAILED COMPUTER WHICH OVER HEATED THE EXHAUST CONVERTER WHICH RESULTED IN INTERNAL ENGINE FAILURE DUE TO BACK PRESSURE AND COMBUSTION. MY ENGINE NOW HAS A FAILED ENGINE CONNECTING ROD. KIA DID THE BASIC RECALL WORK BUT NOW IS REFUSING TO REPLACE THE ENGINE UNDER THEIR OWN RECALL. AS IT STATES RIGHT IN THE RECALL. IF THE CATALYTIC CONVERTER IS DAMAGED, SUBSTRATE PARTICLES CAN ENTER THE ENGINE COMBUSTION CHAMBER AND CAUSE ABNORMAL ENGINE COMBUSTION. CONTINUOUS ABNORMAL ENGINE COMBUSTION CAN RESULT IN DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS WHICH CAN CAUSE PISTON ROD BREAKAGE, POTENTIALLY PUNCTURING THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. ENGINE OIL THAT CONTACTS A HOT EXHAUST SURFACE MAY RESULT IN A FIRE. IN ADDITION, THE CATALYTIC CONVERTER WILL ALSO BE REPLACED IF IT HAS BEEN DAMAGED. DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED. THIS CAR I HAVE OWNED SINCE BRAND NEW 1 PERSON OWNER AND WAS RUNNING PERFECT UP UNTIL THIS EVENT. THE ENGINE FAILED DUE TO THE ISSUES OF THE RECALL AND NOW THEY REFUSE TO REPLACE THE EN

WHEN DRIVING OR IN PARK STEERING MAKES LOUD CLICKING NOISE IF TURNED LEFT OR RIGHT. THIS HAPPENS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS. IT IS STEADILY GETTING LOUDER AND WORSE. THE NOISE IS COMING FROM THE STEERING COLUMN AREA. STEERING DOES NOT FEEL STABLE. THERE IS A 2014 KIA SOUL RECALL THAT SEEMS TO BE FOR SAME PROBLEM. THIS RECALL SHOULD BE EXPANDED TO COVER THE 2013 MODELS

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL AND SHUT-OFF. ALSO, WHILE DRIVING THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER KIA OF SCHAUMBURG LOCATED AT 1100 E GOLF RD, SCHAUMBURG, IL 60173 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.

THE ACCELERATION DROPS OUT AT ANY GIVEN POINT IN TIME. IT IDLES ROUGH. THE CHECK ENGINE LIGHT GOES ON AND OFF REGARDLESS OF ISSUES OCCURRING. PEDAL TO THE FLOOR I CAN'T GET MORE THAN 1400 RPMS AND ABOUT 7 MPH. THE DEALERSHIP HAS HAD MY CAR SEVERAL TIMES UNABLE TO FIND AN ISSUE AND THE ENGINE HAS BEEN REPLACED SINCE IT BLEW UP A YEAR AND A HALF OR SO AGO. EVERYTHING I'VE READ SEEMS LIKE THE CATALYTIC CONVERTOR IS FAILING

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 40 MPH, THE CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER EWALD KIA LOCATED AT 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066 WHO DIAGNOSED THAT THE ENGINE ROD HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

THE ENGINE BLEW UP WHILE I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 65-70 MPH. I HAD THE VEHICLE TOWED TO A LOCAL KIA DEALERSHIP AND THEY CONFIRMED THE ENGINE EXPLODED BUT KIA CUSTOMER SERVICE WILL NOT TAKE RESPONSIBILITY, THOUGH THEY HAVE A RECALL NOTICE OUT ON THE ENGINE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CRUISE CONTROL BECAME INOPERABLE AND THE VEHICLE FAILED TO MAINTAIN A SPEED OF 45 MPH. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT P0302 (CYLINDER 2 MISFIRE) AND P0420 (OXYGEN SENSOR) WERE RETRIEVED. THE VEHICLE WAS TOWED TO SANTA FE KIA (1701 ST MICHAELS DR, SANTA FE, NM 87505, (505) 982-1957) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FOLLOWING DAY THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. INVALID VIN.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 50 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ALTERNATOR FAILED TO OPERATE AS DESIGNED. DUE TO THE ALTERNATOR FAILURE, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

I HAVE A 2013 KIA SOUL, I HAVE BEEN PAYING MY LOAN ON THIS CAR SINCE 2016. I TAKE CARE OF IT AND ROUTINELY DO OIL CHANGES ON IT AND UP KEEP. OVER THE COURSE OF THE PAST FOUR MONTHS I NOTICED MY CAR ACTING UP, I HAD TAKEN IT TO SHOPS AND NONE COULD FIND A PROBLEM. MY CAR WAS NOT STARTING UP, I WOULD HAVE TO JIGGLE MY WHEEL TO MIRACULOUSLY GET THE VEHICLE TO START. THEN ONCE IT STARTED IT WOULDN'T ACCELERATE AND WOULD SLOWLY GO INTO NEUTRAL. PROGRESSIVELY IT GOT WORSE, MY CAR WOULD TURN OFF IF I WAS PARKED OR AT A STOP SIGN OR WHEN GOING 20MPH OR LESS. ON 12/24/2020 AS I WAS DRIVING MY CAR ON A MAJOR HIGHWAY I SAW SMOKE COMING FROM MY CAR. I TURNED THE VEHICLE OFF AND THEN AS I RESTARTED IT, THERE WAS A LOUD CLANGING AND THE CAR WAS JUMPING. I IMMEDIATELY TURNED IT OFF AND GOT IT TOWED. I AM AT A LOSS AND COMPLETELY AT RISK WITH THIS VEHICLE PLEASE HELP.

2013 KIA SOUL IS MAKING A CLICKING NOISE WHEN I TURN MY STEERING WHEEL. IT MAKES ONE CLICK NOISE ONCE I START TURN THE WHEEL. WHEN I STOP MOVING IT AND TRY TO MOVE IT AGAIN IT CLICKS. VEHICLE MILEAGE: 63,667

BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER. ROD BROKE, PUNCTURED THE ENGINE BLOCK, WHICH CAUSED THE OIL LEAKED OUT AND IT CAUGHT FIRE WITH MY DAUGHTER AND HER FRIENDS IN THE CAR.

ENGINE BEGAN MAKING TICKING NOISES WHILE STATIONARY AND WHILE DRIVING AND ENGINE CHECK LIGHT CAME ON. TOOK IT TO DEALER; DEALER CHANGED OIL & FILTER AND SAID PROBLEM WAS BAD OIL FILTER CAUSING LOW OIL PRESSURE. ENGINE CHECK LIGHT CAME ON AGAIN A FEW WEEKS LATER. RETURNED TO DEALER; TECHNICIAN HAS FOUND METAL SHAVINGS IN THE OIL AND EXPECTS COMPLETE ENGINE FAILURE IN THE FUTURE.

THE STEERING COLUMN WOULD POP AND MAKE NOISES WHILE DRIVING . THE STEERING WAS VERY LOOSE AND EVERY TIME YOU HIT A BUMP THE STEERING WHEEL WILL WOBBLE EXTREMELY BAD ALMOST UNCONTROLLABLY. THE STEERING COUPLER WAS BAD . COULD NOT GO OVER 55 MPH CAUSE IT WOULD CAUSE THE STEERING WHEEL TO WOBBLE BAD .

WHEN TURNING MY WHEEL AT LOW SPEEDS MY STEERING CLUNKS IN THE COLUMN AND FEELS LIKE IT IS GOING TO COME APART. I AM SCARED I AM GOING TO LOOSE STEARING CONTROL. THIS HAPPENS ALL THE TIME AT LOW SPEEDS OR WHILE IN A PARKING LOT. IT STARTED A MONTH AGO AND IS GETTING WORSE. I SAW A RECALL ON THIS BUT MY CAR IS NOT AFFE TED AND SHOULD BE.

ENGINE LOSING POWER ENGINE STALLS LOW OIL FOR THE LAST YEAR TAPPING SOUND FROM ENGINE.MY FAMILY AND I FEEL VERY UNSAFE DRIVING THIS CAR IT'S PARKED IN THE GARAGE.WE'VE HEARD ABOUT THE FIRES ABOUT THE BREAKDOWNS THE CAR FREEZING UP AND WE WILL NOT DRIVE IT. WE NEED HELP GETTING THIS ISSUE RESOLVED. 101,000 MI ON THE CAR. PLEASE REACH OUT TO US IF YOU CAN. [XXX][XXX]THIS IS [XXX] FATHER I'M TRYING TO HELP HER GET THIS CAR REPAIRED [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE WAS SHAKING AND FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WERE GROOVES IN THE ENGINE BLOCK. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 190,000.

AFTER SC176 RECALL REPAIR THE VEHICLE STILL DID NOT RUN CORRECTLY. AFTER ESCALATING FOR A VP, KIA REPLACED THE CATALYTIC CONVERTER. I ASKED FOR THE PARTS BUT KIA SAID THE PARTS WERE THEIRS.THE ENGINE SEEMED TO BE RUNNING CORRECTLY BUT FAILED IN NOV. 2020. I WENT ABOUT A MILE WITH THE CAR AFTER IT WAS SITTING FOR 2 DAYS AND THE CHECK ENGINE CAME ON AND BLINKED AND ENGINE RAN ROUGH. I HAD IT TOWED TO THE KIA REPAIR. KIA SAID I NEEDED A NEW ENGINE, WITH PARTS AND LABOR WOULD BE 6K TO INSTALL. I TALKED WITH 2 MECHANICS BESIDES KIA AND BOTH SAID THAT THE CAR AGE AND MILES IT SHOULD NOT HAVE FAILED AND THAT IT HAD TO BE AN OVER HEATING ISSUE BUT IT NEVER OVERHEATED. I FOLLOWED MAINTENANCE SCHEDULE FOR MOST OF THE LIFE OF THE CAR.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AS THE VEHICLE DECREASED IN SPEED. THE CONTACT VEERED TO THE EXIT RAMP IN ORDER TO EXIT THE HIGHWAY. THE CONTACT THEN ENTERED A GAS STATION AND WAITED FOR A COUPLE OF MINUTES BEFORE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL WHICH FAILED TO ACCELERATE THE VEHICLE PAST 50 MPH. THE VEHICLE THEN STALLED AS ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AN ODOR APPEARED FROM THE EXHAUSTED PIPE. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENTS, THEN TOWED FROM HER RESIDENT TO THE DEALER EVERGREEN KIA 9205 S WESTERN AVE, CHICAGO, IL 60643 (773) 779-4281 WHERE IT WAS DIAGNOSED THAT THE OIL CONSUMPTION DAMAGED THE PISTON RODS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

RUBBING OF KNOCK SOUND AND SMOKE FROM EXHAUST THAT SMELLS BAD

RECALL #176: ACCORDING TO THE RECALL, THERE CAN BE PISTON DAMAGE FROM THE OVERHEATING AND MISFIRING AS RESULT OF A BAD ECU. I RECENTLY HAD THIS RECALL REPAIR COMPLETED BUT THE DEALER IS UNWILLING TO ACKNOWLEDGE THE POSSIBLE ENGINE DAMAGE AND CHECK DEEPER. CURRENTLY, I AM BURNING ABOUT 1 QUART OF OIL EVERY 200 MILES. OBVIOUSLY, THIS IS A PROBLEM. MY CONTENTION IS THAT THE CAUSE MAY BE FROM PISTON DAMAGE ORIGINATING FROM THE ORIGINAL RECALL AND I AM CURRENTLY STILL AT RISK OF SEVERE DAMAGE AND/OR DANGER. I DO NOT KNOW THE NEXT STEPS IN GETTING THE DEALER TO INVESTIGATE THE CAUSE OF INCREASED OIL CONSUMPTION.

AT 97000 MILES THE ENGINE BEGAN A TICKING NOISE. ALL FUEL AND OIL LEVELS WERE APPROPRIATE. LESS THAN 2 WEEKS AFTER THAT NOISE BEGAN BEFORE I COULD GET INTO A SERVICE APPOINTMENT, I WAS DRIVING DOWN THE HIGHWAY, THE TICKING GOT LOUDER THEN MADE A POOF NOISE AND THE CAR DIED. NO INTERNAL OR EXTERNAL LIGHTS, NOTHING. I COASTED TO THE SHOULDER. I HAD IT TOWED TO A SHOP WHERE THEY STATED THAT A ROD HAD COME APART AND THE ENGINE NOW HAD A HOLE IN THE SIDE AND WOULD NEED TO BE REPLACED.

STALLED WHILE ON THE INTERSTATE. WILL NOT START BACK UP SINCE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED SHAKING AND SMOKE WAS DETECTED FROM THE HOOD AND THE VEHICLE STALLED. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BILL BYRD KIA (2435 15TH ST, PANAMA CITY, FL 32405 (850) 872-0444) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ENGINE NEEDED TO BE REPLACED. THE CONTACT REPLACED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,937.

STEERING HAS PLAY AND MAKES A CLUNKING NOICE WHEN TURNED LEFT OR RIGHT WHILE MOVING.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT SHE CHECK THE OIL LEVEL A MONTH AFTER AN OIL CHANGE WAS PERFORMED AND BECAME AWARE THAT THE OIL LEVEL WAS LOW. KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260(770) 968-3400) INFORMED THE CONTACT AT THE TIME OF THE OIL CHANGE THAT THE PISTON RINGS MAY NEED TO BE REPLACED. THE OIL LEVEL WARNING LIGHT RECENTLY ILLUMINATED AND THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,800.

WHEN IN MOTION THE STEERING MAKES A CLUNKING SOUND MOVING EITHER LEFT OR RIGHT . WHEN ENGINE IS NOT IN MOTION IT DOES NOT . THE SYMPTOM APPEARS TO BE THE SAME AS THE RECALL DONE FOR 2014 MODEL KIA SOULS ... I BELIEVE MY CAR SHOULD BE IN THE RECALL

NHTSA CAMPAIGN ID 19V120000: THE SC176 RECALL ON MY CAR WAS REPAIRED MAY 30, 2019. EARLIER THIS YEAR MY CAR BEGAN SHOWING THE SIGNS OF THE FURTHER DAMAGE NOTED IN THE RECALL DETAILS. IN APRIL 2020 MY CAR RANDOMLY STALLED WHEN IN MOTION ON A CITY STREET AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO COAST OFF THE ROAD AND EVENTUALLY START THE CAR AGAIN. THE PANDEMIC PREVENTED ME FROM HAVING IT SERVICED AT MY KIA DEALERSHIP OR ELSEWHERE. SINCE APRIL, THIS HAS OCCURRED FIVE TIMES, BOTH ON CITY STREETS AND THE HIGHWAY WHILE IN MOTION. THE HIGHWAY EVENT WAS FRIGHTENING AS I WAS IN HEAVY TRAFFIC TRAVELLING AT 60 MPH. MY LOCAL ONE STOP OIL CHANGE RE-OPENED AND I WAS ABLE TO GET AN OIL CHANGE MAY 5, 2020 AT 110,431, THEN AGAIN ON AUGUST 24, 2020 AT 114,121 MILES AT ONE STOP (RECEIPT ATTACHED). A WEEK LATER MY ENGINE OIL PRESSURE WARNING LIGHT CAME ON DESPITE THE RECENT OIL CHANGE. I ADDED OIL, BUT IN TWO WEEKS THE LEVEL IS AGAIN LOW AND I PUT IN 2 QUARTS. I TOOK IT TO THE KIA SERVICE CENTER SEPTEMBER 16, 2020 AT 115,179, AND THE OIL WAS AGAIN LOW AS SHOWN ON THE ATTACHED RECEIPT. KIA SERVICE WAS UNABLE TO DETERMINE THE CAUSE OF THE LOST OIL. ALTHOUGH MY CAR HAD THE REPAIR PERFORMED FOR THE RECALL, I'M AFRAID THE PISTON HAS BEEN DAMAGED, CAUSING THE ENGINE STALLS. MY OIL IS LEAKING OUT SOMEWHERE, SO I FEAR IT MAY BE THE BROKEN CONNECTING ROD THAT HAS PUNCTURED THE ENGINE BLOCK ALLOWING THE ENGINE OIL TO ESCAPE. THE KIA QUOTE FOR THE BRAKE, EXHAUST AND TIRE WORK WAS EXPENSIVE, SO I

MY CAR DIED WHILE DRIVING ON HIGHWAY GOING 75MPH WITH 70K MILES THATS ABOUT WHEN A VEHICLE SHOULD BE BREAKING IN NOT BREAKING DOWN. MY STEERING WHEEL IS LOOSE, GAS PLAY. THE RADIO SOMETIMES DOESNT COME ON AND MY ENGINE JUST SOUNDS CLOGGED

VEHICLE WILL JUST RANDOMLY NOT START. GET IN CAR TURN ON KEY AND NOTHING, LIGHTS, RADIO, ECT ALL WORK, BUT CAR WILL NOT START. SO FAR IF YOU WAIT A SHORT TIME AND TRY AGAIN IT STARTS AND ALL IS FINE. I THOUGHT THAT IT WAS THE BATTERY SO I REPLACED IT AND ALL WAS GOOD FOR ABOUT 6 MONTHS, AND THEN ABOUT 2 WEEKS AGO IT DID THE SAME THING, WOULD NOT START. WENT ABOUT MY BUSINESS IN ANOTHER CAR, CAME HOME ABOUT 1 HOUR LATER, GOT INTO CAR AND IT STARTED RIGHT UP AND HAS BEEN FINE SINCE. I HAVE GONE ONLINE AND HAVE SEEN THIS IS A COMMON PROBLEM, BUT THERE DOES NOT APPEAR TO BE ANYTHING THAT THE DEALER CAN DO. THEY REPLACE DIFFERENT PARTS, BUT IT OCCURS AGAIN. LOTS ON MONEY BEING SPENT AND NO RESULTS TO BE HAD. VERY FRUSTRATING . THIS HAS HAPPEN ABOUT 15 TIMES IN THE LAST YEAR, BUT IT DOES START IF YOU WAIT AWHILE. AT LEAST MY HAS, BUT I NOTE THAT OTHERS HAVE NOT.

LOUD BUMPING NOISE IN THE STEERING

THE PASSENGER INSIDE DOOR HANDLE IS PEALING AND SHARP THE COATING THAT'S ON THE HANDLE IS COMING OFF. THE WINDSHIELD WIPERS ALWAYS MAKING A HORRIBLE SOUND EVEN WHEN THEY ARE REPLACED

I HAVE CLINCKING INSIDE STEERING WHEEL RELATED TO THE PINION PLUG LOSE,CAUSING STEERING TO STUCK AND SHAK CRAZY IN THE HIGHWAY ,I WENT TO DEALER THEY CHARGED ME $189.00 FOR DIAGNOSIS,THEY CONFIRMED THE PROBLEM WITH PINION PLUG PROBLEM BUT THEY WANNA CHARGE ME HEIGHT PRICE WITCH I CAN NOT AFFORD,AND I LEFT WITH UNSAFE CAR.NHTSA HAS TO FORCE THE PROBLEM AS RECALL TO STOP CAR DEALER FOR RAPING US OFF.BY THE WAY THE CAR WAS IN FATAL CRASH WITH THE FIRST OWNER CAUSE IT S TITLE TO BE REBUILD ,I DON'T KNOW WHAT CAUSE IT BUT YOU CAN FIND OUT,MAY BE THE STEERING WAS A FACT.ASK PREVIOUS OWNER FOR MORE INFOS.PLEASE MAKE STEERING AS A RECALL SOON AS POSSIBLE.THANKS FOR LISTENING TO US.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE MADE A KNOCKING SOUND. THE CONTACT CHECKED THE OIL AFTER PULLING IN TO A GAS STATION. THE CONTACT CONTINUED DRIVING HOME HOWEVER, THE ENGINE BLEW AND OIL STARTED SQUIRTING FROM UNDER THE HOOD. THE CONTACT PULLED OFF THE ROADWAY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED A HOLE AT THE BOTTOM OF THE ENGINE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.

SOMETHING IN THE RACK AND STEERING HAS COME LOOSE. STEERING WHEEL CLICKS WHEN I TURN IT. STEERING IS VERY UNSTABLE.

STEERING WHEEL COUPLER ,CAR NOT ABLE TO STEER

MODEL CAR BURNS OIL EXTREMELY QUICKLY REGARDLESS OF MILES DRIVEN, NO LEAKS FOUND BY MECHANIC, PISTONS HAVE BEEN REPLACED THREE TIMES IN THE LAST SIX MONTHS. STEERING WHEEL MAKES A KNOCKING NOISE THAT STARTED WITHIN THE LAST THREE MONTHS.

MY 2013 KIA SOUL CHECK ENGINE LIGHT BLINKING. I WAS TOLD NEEDED A NEW CATALYTIC CONVERTER WHICH I TOOK CARE OF 2 MONTHS AGO. CHECK ENGINE LIGHT CAME ON AGAIN WHEN I WAS DRIVING AND CAR WOULD NOT GO I'VE 40MPH. I TOOK IT TO A REPAIR SHOP AND WAS TOLD I NEEDED A NEW ENGINE. I HAVE ALWAYS GOTTEN MY OIL CHANGED EVERY 7000 MILES AS REQUESTED. I DID THIS AT THE KIA DEALERSHIP FOR THE FIRST 5 YEARS THEN JUST LOCALLY. MY HOURS AT WORK HAVE BEEN CUT BACK DUE TO COVID AND I DO NOT HAVE $5000 DOLLARS. THE SHOP SAID THAT THE ENGINES ARE HARD TO FIND DUE TO THIS BEING A ONGOING PROBLEM WITH THE 1.6 LITER 2013 KIA SOUL. MY KIA HAS 160,000 ON IT BUT HAS BEEN WELL MAINTAINED. I CONTACTED KIA AND THEY ARE NOT TAKING ANY RESPONSIBILITY YET SOLD THESE KIAS KNOWING THE ENGINE WAS FAULTY.

WHILE DRIVING BACK HOME MY 2013 KIA SOUL L4 1.6 SUDDENLY LOST ITS POWER IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT OFF OF THE ROAD AND CHECK IT UP INTO A PARKING LOT. I OPENED THE HOOD AND FOUND EVERYTHING WAS NORMAL SO I DECIDED TO DRIVE BACK AGAIN BUT AS SOON I START THE ENGINE A RED LIGHY GOT APPEARS ON THE ON. I GOT HOME AND CALLED A MECHANIC. A MECHANIC DID A COMPUTER SCAN AND THE REPORT FAULT CODE RETRIVAL AND DIAGNOSIS WERE: #1= SYSTEM TO LEAN @ HIGHER LOAD BANK # 1. THEN #2 - FUEL PRESSURE CONTROL LOW. HE REFERRED ME TO THE DEALERSHIP SINCE IT CAN NOT BE FIXED BY THEM (RECALL) WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR ANY GUARANTEE SINCE IT HAS 130K MILES ON IT NOT RECALL COVER, AND I HAVE TO PAY TO FIX IT AS MY OWN EXPENSE BUT AS I READ IT SHOULD BE COVERED, I'M NOT SURE WHY MY CAR DOESN'T QUALIFY. I HAVE NOT OTHER TRANSPORTATION VEHICLE AND I DON'T HAVE THE FUNDS TO PAY THEEXPENSIVE DEALERSHIP TO FIX IT SO PLEASE I NEED TO KNOW IF YOU CAN HELP AND ASVISE. THANK YOU.

MY CAR WAS BROUGHT IN FOR THE RECALL AND THEY TOLD US IT WAS FINE BUT I NOTICED IT OFFEN GOT HOT AND IT LIKED TO BURN OIL OR LEAK OIL I HAD TO PUT OIL IN EACH WEEK AND ONE DAY OM MY WAY HOME THE MOTOR BLOW A ROD AND THIS WAS ONLY A COUPLE MONTHS AFTER THEY CHECKED IT AND SAID IT WAS FINE THE CAR ONLY HAD 125000 MILES ON IT AND I HAD TO PAY 1700 DOLLARS FOR A NEW MOTOR AND I'M STILL WAITING ON IT TO ARRIVE I DON'T THINK I SHOULD HAVE TO COVER THE COST OF THE MOTOR OR THE REPAIRS BECAUSE IT FALLS IN THE RECALL LIST OUR CAR HAD ALL THE PROBLEMS THAT THE RECALL WAS LISTING. I WOULD LIKE TO HERE BACK FROM SOMEONE ON MY CONCERNS.

WAS DRIVING MY 2013 KIA SOUL AND IT THREW A ROD AND MY ENGINE LOCKED UP. I FOUND OUT THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER. DEALERSHIP SAID THEY TRIED TO RUN A DIAGNOSTIC AND IT SAID ENGINE FAILURE AFTER THEY REPLACED THE RECALLED CATALYTIC CONVERTER.

THE BRAKES' VACUUM CHAMBER OR A VALVE HAVE GONE BAD. THE PEDDLE IS HARD TO PRESS WHEN VEHICLE IS CRANKED AN BAKING OUT. ALSO, NOTICED WHEN IDLING, THE BRAKE BECOMES STIFF AFTER A SLIGHT DEPRESSION OF THE PEDAL. SOMETIMES THE CAR CANNOT BE STARTED AS THE BRAKE PEDAL CANNOT BE DEPRESSED FAR ENOUGH TO ALLOW THE START BUTTON TO WORK. OVER TIME, THE FRONT STEERING HAS BECOME LOOSE AND WOBBLILIY, CAUSING THE DRIVER TO OVER CORRECT STEERING TO KEEP THE CAR STRAIGHT ON THE ROAD. THE VEHICLE HAS 62,000 MILES ON IT, IT SHOULDN'T BE HAVING THESE TYPES OF PROBLEMS THIS SOON.

STEERING WHEEL CLICKING WHEN TURNING LEFT OR RIGHT AND HAS PLAY IN STEERING.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE PISTON BLEW WITHOUT WARNING AND CAUSED OIL TO LEAK INTO THE ENGINE AND CAUSED THE ENGINE TO BURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE STOKES KIA DEALER (202 S GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) WHERE IT WAS STATED THAT NO CODES WERE FOUND AND THEREFORE THE ENGINE WOULD NOT BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ENGINE WAS PURCHASED USED AND DID NOT QUALIFY FOR A REPLACEMENT UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*DT*JB*DT*AS

REGARDING RECALL SC176 THE ENGINE IS OVERHEATING AND HAS ENGINE DAMAGE WHICH CAN LEAD TO THE VEHICLE STARTING ON FIRE. HAVE BROUGHT IT TO 2 DEALERSHIPS AND THEY ARE JUST TRYING TO BRUSH IT OFF SAYING NOTHING IS WRONG EVEN THOUGH IT IS OVERHEATING AND AN INDEPENDENT MECHANIC STATES THAT THERE IS PISTON AND CYLINDER DAMAGE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING, THE VEHICLE STALLED WITH THE LOW POWER STEERING FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY AND RESTARTED. THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,003. *BF *AS

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO STALL. THE CONTACT DRIFTED INTO A NEARBY PARKING LOT. THE CONTACT STATED SMOKE WAS COMING OUT THE OUTSIDE REAR. THE CONTACT LIFTED THE HOOD AND NOTICE OIL HAD SPILLED ALL OVER THE ENGINE OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PISTON HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740 PHONE: (301) 739-7283) FOR THE REPAIRS WHO STATED THAT THEIR FAILURE DID NOT RELATE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE VEHICLE WAS NOT REPAIRED AS OF YET. THE CONTACT WAS UNSURE IF THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE 167,000.