2012 Kia Soul complaints

TL* THE CONTACT'S COMPANY OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT OIL HAD TO CONTINUOUSLY BE PLACED IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE COMPANY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD REPLACE THE ENGINE; HOWEVER, THE COMPANY WOULD BE RESPONSIBLE FOR THE LABOR COST. THE CONTACT STATED THAT THERE WERE THREE OTHER KIA SOULS WITH THE SAME FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FULLY REPLACED THE ENGINE IN ANOTHER KIA SOUL AT NO CHARGE, BUT WOULD NOT REPLACE THE ENGINES IN THE OTHER THREE VEHICLES PER THE RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED A FUEL ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CATALYTIC CONVERTER FAILED. THE CONTACT ALSO BELIEVED THAT THE VEHICLE SEEMED TO BE BURNING FUEL EXCESSIVELY ONCE THE CATALYTIC CONVERTER FAILED. THE CONTACT DROVE THE VEHICLE TO SEVERAL REPAIR SHOPS AND RECEIVED VARIOUS ESTIMATES ON THE REPLACEMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, 858-223-3131), BUT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

I TOOK IN BECAUSE STEERING TO RIGHT, THERE IS A CLUCKING NOISE COMING FROM STEERING WHEEL, MY MECHANIC CHECKED ON FOUND NOTHING STATED WAS A DEALER RECALL BUT THERE IS ONE FOR KIA 2012 SOUL HOWEVER MANY COMPLAINTS ABOUT IT. THERE IS A RECALL ON OTHER VEHICLES.

CLICKING SOUND HEARD WHEN TURNING STEERING WHEEL WHETHER I'M DRIVING OR SITTING STILL.

STEERING WHEEL MAKES A LOUD POPPING NOISE IT IS GETTING WORSE BY THE DAY. THE LIGHTS FLICKER WHEN TURNED ON INSIDE AND OUTSIDE THE VEHICLE.

I TOOK THE CAR TO THE KIA DEALERSHIP FOR RECALL NUMBER 19V120 THEY DID AN EUC UPGRADE IN JUNE 2019. AFTER THAT THE CAR DEVELOPED KNOCKING NOISE FROM ENGINE AND STARTED CONSUMING MORE OIL THEN PREVIOUSLY 1 QT. PER 700 MILES. ON AUGUST 9, 2019 THE CAR SUDDENLY LOST POWER BARELY MAKING IT UP THE HILL AT A STOP IDLE WAS ROUGH ENOUGH TO SHAKE THE CAR. THE CAR WAS DIAGNOSED NEED NEW ENGINE OIL ON SPARK PLUG 3&4 COMPRESSION ON 3&4 AT 90 AND 70.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND THERE WAS A STRANGE, HOT ODOR EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF PUYALLUP (111 VALLEY AVE NE, PUYALLUP, WA 98372, 833-217-6008) WHERE IT WAS DIAGNOSED THAT THERE WAS A BLOWN ROD AND METAL DEBRIS WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED AT THE TIME. ON APRIL 12, 2019, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), WHICH LISTED THE FAILURES THE VEHICLE WAS EXPERIENCING. THE VEHICLE WAS TAKEN TO CARS PROS KIA TACOMA (7230 TACOMA WAY, TACOMA, WA 98409, 877-879-7067) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND ENGINE WERE DAMAGED. THE DEALER ALSO DETERMINED THAT THE VEHICLE REQUIRED A CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC UPDATE. THE CATALYTIC CONVERTER WAS REPLACED, BUT NOT THE ENGINE. THE CONTACT STATED THAT A KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 13184439 AND A WRITTEN NOTIFICATION OF THE REMEDY, WHICH STATED THAT THE CATALYTIC CONVERTER AND/OR THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 135,000.

I RECEIVED A RECALL LETTER IN THE MAIL REGARDING THE CATALYTIC CONVERTER. THE REC ALL INDICATED THAT IF YOU HEAR A KNOCKING IN THE ENGINE THE NEEDED TO CHECK ENGINE TO SEE IF IT WAS DAMAGED DUE TO THE CATALYTIC CONVERTER. I TOOK VEHICLE TO 2 KIA DEALERSHIPS AND BOTH REFUSED TO LOOK AT ENGINE BUT ACKNOWLEDGED THAT IT WAS MAKING KNOCKING NOISE

MY 2012 KIA SOUL'S ENGINE STARTED ON FIRE WITH NO WARNING WHILE MY 19 YEAR OLD WAS DRIVING HOME ONLY TWO MILES ON A 35 MPH ROAD! THE FLAMES WHERE SO HOT BUT LUCKILY WE LIVE BY A FIRE DEPARTMENT WHICH WAS THERE WITHIN MINUTES AND PUT IT OUT. WAITING ON KIA TO MAKE RIGHT!

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE CONTACT WAS BACKING THE VEHICLE INTO THE GARAGE AT 5 MPH, IT COMPLETELY STALLED AND THE ENGINE SEIZED. THE CONTACT DID NOT KNOW IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE KIA (12751 FOLSOM BLVD, FOLSOM, CA 95630, (916) 846-9825) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED WITH CASE NUMBER: 13236089. THE MANUFACTURER OFFERED TO COVER $2,000 TOWARDS THE REPAIR, WHICH WOULD MAKE THE CONTACT RESPONSIBLE FOR THE REMAINING $3,700. THE FAILURE MILEAGE WAS 44,000.

VEHICLE CUT OFF WHILE AWAITING LIGHT CHANGE. AFTER NUMEROUS ATTEMPTS TO START VEHICLE, OVER COURSE OF AN HOUR, VEHICLE SPIT OUT CLOUD OF BLACK SMUT BEFORE CUTTING OFF AGAIN.VEHICE WAS TOLLED FOLLOWING DAY. THE NEXT DAY I WAS INFORMED KIA WOULD NOT HONOR RECALL.

WHEN PUT IN REVERSE IT MAKES A POPPING NOISE AND SOMETIMES AS WELL IN OTHER GEARS CONTACTED THE DEALSHIP WHERE I GOT IT FROM IN 6/19 AND HE SAID IT SHOULD BE FINE, I CONTACTED BEFORE MY 30 DAY WARRANTY EXPIRED AS WELL BUT IT IS STILL DOING IT. I NOTICED IT DOING IT A FEW DAYS AFTER I GOT IT. THE NOISE APPEARS AFTER THE AUTO LOCK ,

WE RECEIVED A RECALL LETTER FROM KIA, RECALL NUMBER 19V120. THE MORITZ DEALERSHIP REPLACED THE COP ECU LOGIC. WITHIN LESS THAN TWO WEEKS THE CAR COMPLETELY STOPPED IN THE MIDDLE OF TRAFFIC AND WAS TOWED BACK TO THE DEALERSHIP. THE DEALERSHIP CALLED AND SAID WE NEED A NEW ENGINE, BUT HAVE REFUSED TO COVER IT UNDER RECALL 19V120. WHICH STATES THAT THE ENGINE MAY NEED TO BE REPLACED AT NO CHARGE TO THE CUSTOMER. THE KIA SOUL HAS BEEN TO THE DEALERSHIP BEFORE FOR JUST STOPPING IN THE ROAD. PUTTING MY DAUGHTERS IN DANGER EVERY TIME. ANY HELP I CAN GET GETTING THIS RESOLVED WITH KIA WOULD BE GREATLY APPRECIATED. I AM NOT SURE HOW MANY CUSTOMERS ARE NOT GETTING THIS RECALL HONORED, BUT KIA SHOULD WANT THEIR CUSTOMERS TO BE SAFE DRIVING THEIR VEHICLES.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE MADE A LOUD NOISE AND WOULD NOT ACCELERATE. THE CONTACT ALSO NOTICED BLACK SMOKE EMERGING FROM THE ENGINE COMPARTMENT ALONG WITH A STRONG BURNING ODOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE; HOWEVER, NO CODES APPEARED FOR THE CATALYTIC CONVERTER. WHILE RESEARCHING THE FAILURE ONLINE, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF WV (335 MACCORKLE AVE, CHARLESTON, WV 25303) TO HAVE IT REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE STILL USED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN JERKING. THE VEHICLE WAS TAKEN TO BIG RED SPORTS / IMPORTS (418 N INTERSTATE DR, NORMAN, OK 73072, 405-364-4400) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PISTON REPLACEMENT. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER STATED THAT THE VEHICLE'S MILEAGE MADE IT INELIGIBLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION. THE FAILURE MILEAGE WAS 150,000.

I TOOK MY 2012 KIA SOUL INTO THE DEALERSHIP TO HAVE TWO RECALLS TAKEN CARE OF. ONE OF THE RECALLS INVOLVED HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. DEALERS WILL UPGRADE THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER, AND REPLACE THE CONVERTER IF IT HAS BEEN DAMAGED, ALSO ASSESSING AND REPAIRING RELATED DAMAGE TO THE ENGINE AS NEEDED FREE OF CHARGE TO RESOLVE THE CONCERN. THEY DID AN ECU UPGRADE BUT AT THE TIME OF THE RECALL SERVICE THEY NOTED THAT THE ENGINE WAS KNOCKING PRIOR TO SERVICE. THEY DID NOT NOTIFY ME THAT THE ENGINE WAS KNOCKING. A WEEK LATER I NOTICED THE ENGINE KNOCKING AND TOOK IT BACK TO THE DEALERSHIP TO HAVE IT ADDRESSED. I WAS TOLD THAT THE #2 ROD BEARING WAS BENT AND THAT I NEEDED TO REPLACE MY ENGINE TO THE TUNE OF $5500. THEY STATED THAT THE BENT ROD WAS NOT CAUSED BY THE RECALL DEFECT BUT COULD NOT TELL ME ANY OTHER REASON FOR HOW IT WAS BENT EITHER. THEY HAVE REFUSED TO REPLACE THE ENGINE AS PART OF THE RECALL.

A LOUD TICKING NOISE DEVELOPED IN THE ENGINE THIS SPRING. IT WAS DIAGNOSED BY A KIA TECHNICIAN AS WORN CONNECTING ROD/CRANKSHAFT BEARINGS. I HAVE PERFORMED REGULAR RECOMMENDED MAINTENANCE, INCLUDING OIL CHANGES, WITHIN MANUFACTURER'S GUIDELINES. THE NOISE BEGAN SUBTLY AND WORSENED OVER TIME. IT CAN BE HEARD WHEN THE VEHICLE IS STATIONARY AND AT ALL SPEEDS. IT IS LOUDEST WHILE ACCELERATING AND IS FAINT WHILE COASTING. MY SPECIFIC VEHICLE IS 2012 KIA SOUL+ (PLUS) WHICH HAS A NU 2.0-LITER GDI ENGINE. THE SAME ENGINE IN OTHER VEHICLES AND DIFFERENT ENGINE IN THIS VEHICLE HAVE BEEN RECALLED FOR THIS SAME PROBLEM. I BELIEVE THIS IS AN ERROR IN MANUFACTURING AND SHOULD BE RECALLED BECAUSE OF THE SAFETY HAZARD IT PRESENTS (ENGINE FIRE).

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). DAYTONA KIA (LOCATED AT 1702, 510 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 252-7000) WAS CONTACTED, BUT FAILED TO SCHEDULE AN APPOINTMENT FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ENGINE WARNING LIGHTS ON. AT RANDOM, ENGINE WILL LOSE POWER, BUT DOES NOT QUIT. NO MATTER HOW MUCH YOU TRY TO ACCELERATE, CAR ONLY REACHES APPROXIMATELY 30 MPH. OBSERVED TO HAPPEN AFTER TURNING IGNITION KEY AND NOTHING HAPPENS. HOWEVER, OCCURRENCE IS RANDOM, AND NO ENGINE WARNING CODE IS GIVEN. MECHANICS FIND NOTHING WRONG, DUE TO NO WARNING CODE.

MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. THERE IS ENGINE SHAVINGS IN MY OIL AND IT IS MAKING A HORRIBLE NOISE. IT IS NO LONGER DRIVEABLE. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS,

CATALYTIC RECALL- HARD TIME ACCELERATING. THE RPM STAYED AT 0 WHILE DRIVING. WENT THROUGH ALMOST AN ENTIRE TANK OF GAS WITHIN 4 HOURS. TOOK TO KIA DEALERSHIP AND THEY SAID IT WAS THE CATALYTIC CONVERTER. BUT MY VIN ISN'T ON THE LIST SO THEY WANT ME TO PAY OUT OF POCKED. EXACT SAME PROBLEM AS THE RECALL.

MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. MY VEHICLE STALLS WHEN OPERATING, SOMETIMES WHILE STOPPED, SOMETIMES WHILE ACCELERATING. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS, BUT AT THE TIME A RECALL WAS NOT KNOW.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE ENGINE BLEW UP AND BLEW OUT PIECES OF THE ENGINE BLOCK. PRIOR TO THE FAILURE, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DICK HANNAH KIA AT 360-342-9104 (LOCATED AT 3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT WAITED FOR THE UNKNOWN RECALL NOTICE AND, ONCE IT WAS RECEIVED, TOWED THE VEHICLE TO THE SAME DEALER. THE TECHNICIAN STATED THAT THE ENGINE FAILURE WAS DUE TO "OIL OUT", WHICH WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A DECISION WAS NOT MADE ON HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *AS *TR

THIS PROBLEM IS STRANGE. I PURCHASED A USED 2012 KIA SOUL THIS YEAR. I TOOK IT TO HAVE THE 60K MAINTENANCE DONE. THE SERVICE AGENT AT 2 DIFFERENT PLACES VERIFIED AND ENTERED OUR VIN. IT DOESN'T EXIST IN THEIR SYSTEM. AFTER SEARCHING FOR MONTHS FOR SOME TYPE OF HELP WE FOUND THAT THE CAR WAS SOLD IN GUAM. IT IS AN AMERICAN STANDARD VEHICLE. IT WAS VERIFIED BY BOTH SERVICE ASSOCIATES. NOW THIS VEHICLE MAY BE SUBJECT TO A RECALL THAT HAS KILLED PEOPLE. I CAN'T HAVE THE WORK DONE BECAUSE IT DOESN'T EXIST IN KIA'S SYSTEM. SO NOW WE DON'T KNOW WHAT TO DO. NO ONE AT KIA KNOWS WHAT TO DO. I HAVE BEEN GIVEN DIFFERENT NUMBERS IN MULTIPLE COUNTRIES TO CALL. I CAN'T CALL ANY OF THEM. IT'S NOT AVAILABLE ON MY CARRIER OR ANY OF THE OTHER CARRIERS I'VE TRIED. THE KIA SERVICE DEPARTMENT STAFF HAVE FAILED TO PROVIDE ANY MEANINGFUL HELP. WE ARE WORRIED THAT THE CAR WILL CATCH FIRE AT SOME RANDOM POINT. OUR ENGINE LIGHT HAS COME ON MULTIPLE TIMES.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE ACCELERATOR PEDAL WOULD NOT MOVE. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED AND HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED AND THE ENGINE BURNED OIL CONSTANTLY AT A HIGH RATE. THE VEHICLE WAS TOWED TO BROWNS KIA (9030 LIBERIA AVE, MANASSAS, VA 20110, (703) 331-8080) TO BE DIAGNOSED AND AN UNKNOWN FAILURE CODE APPEARED. THE MECHANIC STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 156,000.

2012 KIA SOUL, CHECK ENGINE LIGHT COMES ON AND OFF INTERMITTENTLY, HAD CONDITION CHECKED BY NALLEY KIA DEALER WAS TOLD THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT TOLD ME THE COST FOR THEM TO REPAIR, I WAS UNABLE TO PAY THAT AMOUNT...ONE WEEK LATER RECALL CAME OUT (SURELY THEY NEW ABOUT THE RECALL)...TOOK IT BACK TO DEALER TWICE... THAT I BOUGHT IT NEW FROM (ED VOYLES KIA) KEEP GETTING SUBTERFUGE...TOLD THE PART WILL NOT BE IN UNTIL JULY 7TH (2 PLUS MONTHS AWAY)...CALLED KIA DISTRICT OFFICE TWICE FOR A SOLUTION SINCE CAR IS INCREASINGLY GETTING WORSE....GAVE ME A REFERENCE NUMBER AND THEY NEVER RETURNED MY CALL. CONCERNED THAT THIS ENGINE WILL CATCH FIRE AS WELL... TOLD BY ED VOYLES KIA DEALER THAT THEY DON'T DO LOANER CARS FOR RECALL REPAIRS??!!

THE TRANSMISSION FLUID TEMPERATURE SENSOR A ELECTRICAL CIRCUIT INPUT SIGNAL HAD HIGH VOLTAGE FOR A PREDETERMINED PERIOD OF TIME WHICH CAUSES THE CAR TO SHIFT HARD AND BUCK. THE AUTOMATIC TRANSMISSION ACTS LIKE A MANUAL. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND LET IT SHIFT. THIS HAPPENS NO MATTER WERE YOU ARE DRIVING. IT COULD HAPPEN WHEN YOU'RE DRIVING ON THE HIGHWAY OR CITY STREETS.

OCCASIONALLY, THE CHECK ENGINE LIGHT WOULD TURN ON AND THEN TURN OFF. FOR ONLY A DAY OR TWO, I COULD HEAR A RATTLING SOUND UPON ACCELERATION. WHILE DRIVING ON THE HIGHWAY, THE NOISE BECAME MUCH LOUDER, THE ENGINE FAILED AND BEGAN SMOKING. THE CAR BECAME INOPERABLE. I HAD THE CAR TOWED TO AN AUTO SHOP WHERE THEY SHOWED ME THAT A PISTON ROD HAD PUNCTURED THE CAR'S ENGINE BLOCK. I LEARNED THAT THE CAR HAD BEEN RECALLED UNDER NHTSA RECALL NUMBER 19V120. I FOLLOWED RECALL INSTRUCTIONS AND BROUGHT THE CAR TO A LOCAL DEALER. THE DEALER REFUSED TO REPAIR THE CAR. THEY STATED THAT THERE IS NO PROOF THAT THE ENGINE MALFUNCTION WAS RELATED TO THE RECALL.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD EXPLOSION COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF OF THE ROADWAY. UPON RAISING THE HOOD, THE CONTACT NOTICED OIL EVERYWHERE IN THE ENGINE COMPARTMENT AND ON THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. CHARLIE'S KIA (LOCATED AT 475 WESTERN AVE, AUGUSTA, ME 04330, (207) 622-6621) WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE DEALER WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

AFTER WORK ON 4/30/19, I WAS SPEAKING WITH THE PARKING DECK ATTENDANT. THE CAR WAS IN DRIVE, BUT I HAD MY FOOT ON THE BRAKE. IT STARTED SHAKING AND SOUNDING ROUGH, AS IF IT WERE STRUGGLING TO STAY ON. I DROVE IT FOR A FEW MILES, BUT WAS AFRAID TO DRIVE MORE THAN 35 OR SO MPH. IT WAS SHAKING AND MAKING NOISE THE ENTIRE WAY. I ONLY DROVE ON THE INTERSTATE TO THE NEXT EXIT, SO THAT I COULD FIND AN OPEN PARKING LOT JUST IN CASE IT CUT OFF ON ME. I CALLED AAA AND GOT A TOW HOME DUE TO THE LATENESS OF THE HOUR. THE NEXT MORNING, AAA TOWED ME TO A AAA CAR CARE FACILITY AND I LET THEM DO REPAIRS. I WAS TOLD THAT IGNITION COIL # 4 WAS BAD AND HAD TO BE REPLACED, AND THAT IT WOULD BE BETTER TO REPLACE ALL 4 COILS. I ONLY HAD ENOUGH MONEY TO REPLACE THE BAD ONE, PLUS THE SPARK PLUGS AND AIR & CABIN FILTERS THAT THE MECHANIC RECOMMENDED. HE SAID THAT THE OTHER 3 COILS SHOULD BE REPLACED AS SOON AS POSSIBLE.

WHERE DO I START, MY 2012 KIA SOUL HAS ABOUT 86,000 MILES AND HAS EXPERIENCE ISSUES OVER THE PAST FEW YEARS. IT STARTED A FEW YEARS AGO WHERE I CHANGED MY LEFT BRAKE LIGHT AND DISCOVERED IT WAS AN ONGOING ISSUE WHERE BULB IS BURNT AND HAVE TO REPLACE ABOUT TWICE YEARLY. SECOND, SOMETIMES WHEN I GO TO CRANK MY CAR IT WOULD START FAINTLY THEN STALL OUT AND I WILL HAVE TO RETRY AGAIN UNTIL IT CRANKS CORRECTLY. THIS HAVING ALSO BEEN OCCURRING FOR A FEW YEARS. THIRD, WITHIN THIS PAST YEAR I'VE EXPERIENCED A/C CONTROL PROBLEMS. WHEN I GO TO TURN IT ON IT WONT DO ANYTHING,NO DEFROST/BLOWING/HOT/COLD NOTHING. THEN I WOULD PROCEED TO KEEP TRYING TO TURN OFF AND ON AND OUT OF NO WHERE IT JUST STARTS ON ITS OWN. SOMETIMES IT'S SCARY ESPECIALLY WHEN I NEED TO DEFROST MY WINDOWS AND IT DECIDES NOT TO WORK. TOOK IT TO SUN AUTO REPAIR SHOP AND THEY COULDN'T FIGURE IT OUT AND SAID AND I QUOTE "IT HAS A HIGH FAILURE RATE", WHATEVER THAT MEANS. FOURTH, THE PASSENGER SIDE WINDOW WILL NOT RESPOND TO THE DRIVER SIDE CONTROL BUTTON. DONT KNOW IF IT'S AN ELECTRICAL ISSUE. THIS HAS ALSO STARTED WITHIN THIS PAST YEAR. FINALLY, ABOUT A FEW MONTHS AGO MY STEERING WHILE STARTED MAKING THIS ANNOYING CLICKING SOUND WHEN I TURN THE STEERING WHEEL LEFT TO RIGHT . THAT IS WHILE DRIVING AND PARKED OR STOPPED. IT JUST KEEPS CLICKING EVERY MOVEMENT, BUMPS AND TURNS. SUDDENLY I RECIEVED A LETTER ABOUT THIS GIVEN WARRANTY RECALLING MY VEHICLE TO GET FIXED. NOW I'M QUESTIONING WHETHER OR NOT IF MY OTHER PROBLEMS A

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE VEHICLE. THE DEALER (HUTCHINSON AUTO MALL, 3989 RIVER PLACE DRIVE, MACON, GA 31210, 478-757-2177) INDICATED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PROVIDE A PERMANENT REPAIR. AFTER THE REPAIR, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND THE CLICKING NOISE CONTINUED. THE CONTACT LATER RECEIVED AN EXTENDED WARRANTY CAMPAIGN. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RECEIVED A LETTER FROM KIA STATING TO HAVE MY STEERING CHECKED OUT . I AM HEARING A POPPING NOISE WHEN I TURN LEFT IN THE STEERING. IT PULLS TO THE RIGHT WHEN DRIVING THE KIA DEALERSHIP IS SAYING THERE'S NOTHING WRONG. BUT THERE'S GOT TO BE SOMETHING GOING ON AND THEY KEEP TRYING TO TELL ME THAT THERE'S NOTHING WRONG. ALSO THERE'S A SUSPENSION NOISE COMING FROM THE REAR WHEN I GO OVER A GREAT OR ANYTING EVEN A SMALL LITTLE DENT IN THE ROAD IT SOUNDS LIKE THE WHOLE BACK END OF MY CAR IS GOING TO FALL APART ANOTHER ISSUE WITH THE BRAKES WHEN I APPLY THE BRAKES MY LIGHTS DIM ON THE INSIDE OF MY VEHICLE THEN WHEN I GO THE LIGHTS WILL GO BRIGHT AGAIN.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO KEFFER KIA (271 W PLAZA DR, MOORESVILLE, NC 28117 (833) 397-4171) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *BF *AS

THE STEERING WHEEL HAS STARTED TO MAKE A CLICKING NOSE WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT. THE NOSE HAPPENS WHEN THE CAR IS BOTH STATIONARY AND WHEN MOVING. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS BY OTHERS ON THE INTERNET. 2014-2016 MODELS OF THE SAME MAKE AND MODEL HAVE ACTUALLY ALREADY BEEN RECALLED FOR A STRONG PROBLEM WITH THE"PINION WHEEL", ALTHOUGH THE PROBLEM WITH THE 2012 MODELS MAY BE WITH THE"STEERING COUPLER". DOESN'T SEEM SAFE AND I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM UPON FURTHER RESEARCH.

TL* THE CONTACT OWNS A 2012 KIA SOUL. CONSUMER STATED ON OR ABOUT MARCH 29, A TAPPING NOISE WAS NOTICED COMING FROM THE ENGINE, WE HAD THE OIL CHANGED ON APRIL 2ND AND THE NOISE WAS REDUCED. ON APRIL 3RD WHILED DRIVING TO WORK THE VEHICLE BEGAN TO SMOKE AND THE FIRE DEPARTMENT WAS CALLED. THE CONTACT STATED THAT A ROD FRACTURED CAUSING A HOLE IN THE OIL PAN WHICH RESULTED IN A CATASTROPHIC ENGINE FIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A FIRE INSPECTION REPORT WAS PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER GOSSETT KIA, 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-388-8989, WAS NOTIFIED OF THE FAILURE TO BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, HOWEVER THERE WAS BLACK SMOKE DETECTED COMING FROM UNDER THE HOOD WHICH LED INSIDE THE VEHICLE. THE MANUFACTURER TOWED THE VEHICLE TO CASA KIA 1374 GEORGE DIETER DR, EL PASO, TX 79936 (915) 856-2982 WHERE THE CONTACT WAS NOT MADE AWARE OF THE RESULTS FROM THE DIAGNOSTIC TEST. THE CONTACT WAS ALSO INFORMED THAT THE RESULTS WAS SENT DIRECTLY TO THE MANUFACTURER AND THE REPAIRS WERE DENIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 35 MPH, AN ABNORMAL NOISE WAS HEARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED HE HEARD A LOUD BOOM NOISE AND THE VEHICLE CEASED IN THE MIDDLE OF THE ROAD. THE CONTACT STATED HE SAW OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING AN ENGINE REPLACEMENT. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH VIN. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE. THE CONTACT STATED ON APRIL 26, 2019 HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER, WERE HE WAS NOTIFIED THE VEHICLE WOULD BE TOWED TO LOCAL DEALER DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-1973) WHERE IT WAS DIAGNOSED THAT THE DAMAGE ON THE ENGINE WAS NOT ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT'S ENGINE SEIZED WHILE EXITING A FUEL STATION. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO LEAVE THE VEHICLE AT THE SCENE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE ENGINE AND SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,131.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND SMELLED A STRONG FUEL ODOR. THE CONTACT HAD THE VEHICLE TOWED TO BEAVERTON KIA (12520 SW CANYON RD, BEAVERTON, OR 97005 (503) 526-2131) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A FRACTURED VALVE IN THE NUMBER 3 CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER QUOTED $6,000 TO REPLACE THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE DID NOT STALL AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND FAULT CODE: P0240 APPEARED. THE VEHICLE WAS REPAIRED BY A MUFFLER SHOP. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149, 866-521-6618), BUT THEY DENIED THE REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE ENGINE WAS OUT OF WARRANTY AND THEY QUOTED A REPAIR COST OF $4,100 WITH A DISCOUNT. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE DEALER ASKED THE CONTACT TO HAVE THE VEHICLE TOWED FROM THEIR FACILITY AT HER EXPENSE. THE FAILURE MILEAGE WAS 113,000.

STEERING WHEEL CLICKS AND HAS GIVE AT LOW SPEEDS (LIKE WHILE PARKING OR TAKING CORNERS SLOWELY) AND AT HIGH SPEEDS (70MPH +). TAKEN TO KIA DEALER, AND COUPLER NEEDS TO BE REPLACED. KIA RECALLED LATER MODELS WITH SAME PARTS AND OPTIMAS WITH SAME PARTS, BUT NOT 2012 SOULS. IT'S THE SAME PART THAT WAS REPLACED FOR FREE IN OTHER MODELS, BUT 2012 ISN'T COVERED.

ON APR. 4TH, 2019 MY CAR HAD BROKE DOWN. AFTER GETTING A DIAGNOSTIC THE MECHANIC HAD ADVISED ME THAT THERE IS A HOLE IN MY ENGINE THAT SEEMS TO HAVE BEEN CAUSED FROM OVERHEATING . A WEEK LATER ON APRIL 12, 2019 KIA RECALL NOTICES ON MY VEHICLE. THE LETTER, WHICH I RECEIVED ON APRIL 24, 2019, STATED THAT MY VEHICLE IS HAVING A SAFETY RECALL AS THERE HAVE BEEN REPORTS THAT IT IS HAD THE ABNORMAL ENGINE COMBUSTION. I IMMEDIATELY CALLED KIA AND THEY TOWED MY CAR TO THE NEAREST KIA DEALERSHIP. TWO DAYS LATER I WILL SAVE A CALL FROM TODD, THE MECHANIC AT KIA, WHO STATED MY REPAIR HAS BEEN DENIED TO CONTACT CONSUMER AFFAIRS . I SPOKE WITH THEM NUMEROUS TIMES AND WAS TOLD THAT MY REPAIR WAS DENIED BECAUSE I HAVE NO WARRANTY ON MY ENGINE. FROM MY UNDERSTANDING, A WARRANTY IS NOT NEEDED ON A SAFETY RECALL AND THAT I AM RESPONSIBLE TO PAY FOR THE REPAIRS WHICH THEY SAID THEY CAN DO IT FOR $4100. THIS IS ABSURD. I HAVE BEEN SO INCONVENIENCED AND MISTREATED, ENGINES EXPLODING IS NOT A MINOR PROBLEM WITH A CAR AND I WOULD LIKE FOR THEM TO PROVIDE ME A PROPER SOLUTION. TO ME IT SEEMS AS THOUGH THE REPAIRS ARE AN OUT OF POCKET COST MEANING NO ONE AT THE COMPANY WILL GET PAID TO REPAIR IT AND THEY ARE GIVING ME THE SHORT END OF THE STICK. THE RECALL LETTER INDICATED IF I HAVE BEEN AFFECTED BY THIS DE THE RECALL LETTER INDICATED IF I HAVE BEEN AFFECTED BY THIS DEFECT THEY WILL REPLACE THE ENGINE ST NO COST TO ME, BUT THEN ASK ME TO PAY $4100. PLEASE HELP ME. ATTACHED I HAVE ATTACHED THE PICTUR

HELLO, I HAD RECEIVED A RECALL NOTICE ON APR. 24TH, 2019 IN REGARDS TO MY VEHICLE. IT INDICATED THAT THEY ARE HAVING SAFETY RECALL ON THE ENGINE WHICH IS CAUSING ABNORMAL ENGINE COMBUSTION. ON APR. 4TH, 2019 MY CAR BROKE DOWN ON THE FREEWAY. WHEN I HAD GOT IT DIAGNOSED THE REPAIR MAN SHOWED ME A PICTURE OF A HOLE IN MY MOTOR DUE TO OVERHEATING. ON APR. 24TH, 2019 I CALLED KIA AND THEY HAD MY CAR TOWED TO MY LOCAL KIA DEALERSHIP. 2 DAYS LATER I RECEIVE A CALL FROM THE DEALERSHIP STATING MY REPAIR HAS BEEN DENIED DUE TO MY CAR BEING OUT OF WARRANTY. NEVER ON MY LETTER DID IT INDICATE MY CAR NEEDED A WARRANTY NOR DID THEY MENTION THAT IT WAS NEEDED WHEN THEY TOWED MY CAR TO THE DEALERSHIP. I AM EXTREMELY UPSET, NOT ONLY IS MY PROBLEMS NOT BEING ADDRESSED BUT NOR HAS MY SAFETY. I SHOULD BE TREATED WITH CAR CONSIDERING MY ENGINE BUSTED AND I HAD A GREAT CHANCE OF MY CAR CATCHING ON FIRE. NOT ONLY THAT BUT HOW AM I SUPPOSED TO REPLACE AN ENGINE IF ALL OF THE ENGINES ARE HAVING ABNORMAL COMBUSTION? THIS IS SO DISAPPOINTING AND I WILL TAKE LEGAL MATTERS IF NOT ADDRESSED. THEY ARE NOW STATING I HAVE TO PAY TO GET MY CAR TOWED BACK TO MY APARTMENT AND I AM FURIOUS. PLEASE HELP ME. I CAN BE REACHED AT [XXX] OR BY CALLING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

MY 2012 KIA SOUL STEERING STARTED TO MAKE A CLUNKING SOUND. THE STEERING WHEEL ALSO FELT LOOSE . THE VEHICLE HAS 81,465 MILES ON IT. I FIRST NOTICED IT YESTERDAY. I BROUGHT THE SOUL TO MY LOCAL DEALERSHIP THE NEXT DAY. THE STEERING COUPLING HAD FAILED (FP# 56315-2K000FFF). COST OF THE REPAIR WAS $432.60 AFTER THE KIA DEALERSHIP APPLIED A 15% COSTCO DISCOUNT. THE PART IS ONLY $7 BUT IT'S THE LABOR THAT INCREASES THE COST OF THE REPAIR. MANY OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM TO NHTSA. ANOTHER KIA VEHICLE (I BELIEVE THE OPTIMA) USES THE SAME COUPLER AND THAT VEHICLE HAS A RECALL NOTICE. THE 2012 SOUL USES THE SAME COUPLER AS THE RECALLED VEHICLE BUT DOES NOT HAVE A RECALL ISSUED. ANY 2012 SOUL THAT USES THIS COUPLING SHOULD BE RECALLED. LOSS OF STEERING COULD HAPPEN IF THIS COUPLING FAILS COMPLETELY. THE COUPLING THAT FAILED IN MY 2012 SOUL FELT SOFT AND COULD BE EASILY BE SQUEEZED. THE NEW COUPLING THAT REPLACED IT FELT MUCH HARDER. APPARENTLY, THE NEW COUPLING IS MADE FROM A DIFFERENT MATERIAL. I HAVE ATTACHED PHOTOS OF THE FAILED COUPLING. THIS COUPLING SHOULD BE A RECALL ISSUE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE CONTACT HAD TO FORCE THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN APPROXIMATELY ONE MONTH AGO AND OCCURRED EVEN WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE FAILURE WORSENED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DRIVEN TO BILL BRYANT KIA (9039 US-441, LEESBURG, FL 34788), BUT THE CONTACT WAS TOLD TO LEAVE SINCE SHE DID NOT HAVE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING TO HIS HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED, BUT THE ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. ABELOFF NISSAN (LOCATED AT 3259 PA-611, BARTONSVILLE, PA 1832, (877) 608-0091) AND THE MANUFACTURER WERE NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 134,000.

FIRST 2 TIMES CAR DIDN'T START ON INITIAL TRY, CAR STARTED, TACH DIAL WASN'T FUNCTIONING AND CAR DIDN'T WANT TO GO MORE THAN 25 MPH. CAR TAKEN TO KIA WHERE THEY SAID CAR WAS FINE BUT NEEDED FUEL INHECTORS CLEANED AND A SERPENTINE BELT. 2 WEEKS LATER CAR STALLS AT STOP LIGHT, TACH DIAL NOT FUNCTIONING AND CAR DOESN'T WANT TO ACCELERATE PAST 25 MPH. CALLED KIA THEY WERE CLOSING AND WOULD CALL BACK, NEVER DID. 1 WEEK LATER AT STOP LIGHT AGAIN AND CAR STALLS, RESTART, TACH DIAL NOT FUNCTIONING, CAR DOESN'T WANT TO ACCELERATE AGAIN. TAKEN TO KIA WHERE SCANNER WAS PUT ON AND STATED ALL WAS FINE, EVEN THOUGH THE TACH STILL WAS NOT FUNCTIONING. SHUT CAR OFF AND RESTARTED AND ALL WAS FINE.....