2012 Kia Soul complaints

DEFECTIVE STEERING FLEXIBLE COUPLER. CAUSED MY STEERING WHEEL TO LOOSEN UP.

STEERING IS MAKING A BANGING NOISE AND SEEMS TO BE GETTING LOOSE. GETTING WORSE BY THE DAY. THIS IS MOST PROFOUND WHEN VEHICLE IS STANDING STILL AND YOU TURN STEERING WHEEL SLIGHTLY FROM LEFT TO RIGHT.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE THE DRIVER WAS GOING NORTH ON THE OUTSIDE LANE AT AN INTERSECTION WITH THE GREEN TRAFFIC SIGNAL, ANOTHER VEHICLE DRIVING SOUTH MADE A LEFT TURN AND CRASHED INTO THE FRONT OF THE DRIVERS VEHICLE. THE DRIVERS SIDE AIR BAG DEPLOYED WITH FORCE AS WELL AS FRAGMENTS AND A CHEMICAL SUBSTANCE THAT DAMAGED THE CONTACTS LEFT HAND. THE DRIVER ALSO SUSTAINED BRUISING AND BURNS TO THE BUST AND CHEST. THE INJURIES SUSTAINED FROM THE IMPACT OF THE AIR BAGS REQUIRED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT AND TO BE INSPECTED AND DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED OVER A POTHOLE, THE DRIVER LOST CONTROL OF THE VEHICLE CRASHING INTO THE BARRIER AND ROLLING OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOYED. A POLICE REPORT WAS FILED. NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 05/25/16*LJ *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V822000 (STRUCTURE) AND WAS UNABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO SUPPLY THE CONTACT WITH A LOCAL AUTHORIZED DEALER TO PERFORM THE REPAIR. THE MANUFACTURER EXPECTED THE CONTACT TO SHIP THE VEHICLE TO THE STATE OF FLORIDA AND THEN SHIP THE VEHICLE BACK TO THE CONTACT'S STATE AFTER THE RECALL REPAIR, WHICH WAS UNREASONABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AND HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT MISCALCULATED A TURN AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000....UPDATED 02/04/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *TR

BOUGHT WIFE BRAND NEW 2012 KIA SOUL IN 2012. GOT STANDARD TRANSMISSION. AT AROUND 20K I NOTICED A SQUEAL COMING FROM THE VEHICLE WHEN THE CLUTCH WAS COMPLETELY DISENGAGED, BY THAT I MEAN VEHICLE RUNNING FOOT COMPLETELY OFF CLUTCH. I PRESUMED IT WAS A THROW OUT BEARING. TOOK IT TO LOCAL MECHANIC AND HE AGREED. SO I TOOK IT TO LOCAL KIA DEALER. BOUGHT VEHICLE IN DENTON TEXAS, BUT HAD MOVED 7 HOURS SOUTH TO CORPUS CHRISTI AREA. WHEN I TOOK IT TO KIA IN CORPUS I GOT THE RUN AROUND. YES OF COURSE THEY COULD HEAR IT BUT EVERYTHING WAS WORKING MECHANICALLY. SO I WAS BASICALLY TOLD TOO BAD. WIFE REALLY WANTED THE SOUL. AND NOW I HAVE TO TELL HER KIA DOESN'T CARE IF IT MAKES EMBARRASSING NOISES WHILE SHE'S DRIVING, JUST AS LONG AS I'M MAKING THE PAYMENTS. THROW OUT BEARINGS ARE NOT SUPPOSED TO SQUEAK OR SQUEAL. THAT NOISE IS METAL ON METAL FRICTION, THE ENERGY IT TAKES TO MAKE THAT NOISE HAS TO BE MADE BY SOME SORT OF FUEL. IN THIS CASE IT'S METAL RUBBING ON METAL IN A FASHION THAT CAUSES AN UNBEARABLE AMOUNT OF PRESSURE UNTIL SOMETHING FINALLY GIVES PREMATURELY. WIFE DECIDED SHE WOULD DO HER BEST TO IGNORE IT. AND JUST ENJOY HER NEW CAR. HERE WE ARE 2015. HAS MADE THAT HORRIBLE NOISE ALL THESE YEARS. WE BOTH DESPISE THE VEHICLE AND KIA IN GENERAL FOR THE LACK OF ETHICS. LAST MONTH SHE WAS DRIVING BEHIND A WORK TRUCK AND THE WORK TRUCK HAD A MAJOR MALFUNCTION. FRONT PASSENGER TIRE BROKE OFF OF THE TRUCK AT THE UPPER AND LOWER BALL JOINTS. THE ASSEMBLE FLEW BACK AND SMASHED INTO MY WIF

DRIVING A 2012 KIA SOUL, TRUCK UNEXPECTEDLY STOPPED IN FRONT OF ME, LIGHT WAS GREEN. MANAGED TO STOP AND GOT HIT IN THE REAR BY A JEEP, MY VEHICLE WAS PROPELLED INTO THE PICKUP IN FRONT OF ME. SUFFERED INJURIES TO NECK, SHOULDER, R/ARM R/ELBOW. AIRBAGS DID NOT DEPLOY. SET RESTRAINTS WE ALL THAT PREVENTED ME FROM HITTING THE STEERING WHEEL AND WINDSHIELD. INJURIES WERE FROM AIRBAG NOT DEPLOYING PROPERLY. NONE DEPLOYED. DAMAGE TO FRONT ANSD REAR OF CAR, MIGHT BE TOTALED.

DRIVING DOWN THE ROAD AND THE HOOD LATCH BROKE CAUSING THE HOOD TO FLY UP AND WRAP AROUND THE WINDOW SHIELD. I HAD THE PRESENCE OF MIND TO MOVE IT TO THE SIDE OF THE ROAD AND CALL FOR HELP. I WAS TRAVELING APP. 55 MILES AN HOUR, ON A SECONDARY PAVED ROAD.

ON APRIL 23, 2015, WE DROVE FROM OUR HOME IN MIAMI TO NORTH GEORGIA. THE FIRST TIRE FAILED ON THE WAY TO NORTH GEORGIA, NEAR GAINESVILLE, FL. THE SECOND TIRE FAILED ON THE RETURN TRIP NEAR LENNOX, GA. AS YOU CAN PLAINLY SEE FROM THE ATTACHED IMAGES, BOTH TIRES APPEAR TO HAVE FAILED IN THE EXACT SAME WAY. I STILL HAVE THE SECOND TIRE IN MY POSSESSION IF YOU FEEL AN INSPECTION IS CALLED FOR. AT THE TIME OF THE FIRST 2 FAILURES, THE CAR HAD APPROXIMATELY 26,500 MILES ON SEPTEMBER 5, 2015, A THIRD TIRE FAILED IN THE EXACT SAME MANNER AS THE PREVIOUS TWO. AT THIS POINT I REPLACED THE REMAINING 2 TIRES EVEN THOUGH THE FOURTH ONE HAD NOT YET FAILED. I STILL HAVE THESE TIRES IN MY POSSESSION AS WELL. AT THE TIME OF THIS FAILURE THE CAR HAD APPROXIMATELY 28,000 MILES. THE VEHICLE WAS MANUFACTURED IN DECEMBER 2011 AND SOLD AS NEW TO US IN MARCH 2012. FORTUNATELY NEITHER MY WIFE NOR I WERE INJURED DURING EITHER OF THE FAILURES AND WE MAKE NO CLAIM FOR ANY INJURY. ALSO, THE COST OF TOWING OUR VEHICLE WAS COVERED BY OUR CAR INSURANCE, AND WE MAKE NO CLAIM FOR THAT EITHER. WHAT WE BELIEVE WOULD BE APPROPRIATE WOULD BE A REIMBURSEMENT FOR THE TWO REPLACEMENT TIRES WE WERE FORCED TO PURCHASE DURING OUR TRIP. THE FIRST REPLACEMENT TIRE PURCHASED IN GAINESVILLE, FL COST $78.92. THE SECOND TIRE, PURCHASED IN ADEL, GA COST $101.58 FOR A TOTAL OF $180.50. ADDITIONALLY, BECAUSE OF THESES FAILURES, THE RELIABILITY OF THE TWO REMAINING TIRES IS QUESTIONABLE. WE WOULD LIKE TO HAVE BOTH REMAINING TIRE

MY CAR'S HEATER ASSEMBLY CONTROL HAS FAILED AND IN DOING SO MY CAR'S HEATER DEFAULTED TO COLD AND FACE MAKING IT IMPOSSIBLE TO DEFROST THE WINDSHIELD. KIA WANTS AN ASTRONOMICAL FEE TO DIAGNOSE THE PROBLEM AND EVEN MORE FOR THE PART AND INSTALLATION.

TL* THE CONTACT OWNED A 2012 KIA SOUL. WHILE DRIVING 65 MPH DURING INCLEMENT WEATHER, THE VEHICLE BEGAN TO HYDROPLANE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE CONTACT CALLED THE DEALER ABOUT THE FAILURE AND WAS INFORMED THAT THE HOOD LATCH WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,370.

BEFORE APPLYING BRAKE PEDAL UPON SEVERAL OCCASIONS WAS ABLE TO SHIFT VEHICLE FROM PARK TO DRIVE JUST BY DEPRESSING SHIFTER. SEVERAL TRIPS TO DEALER AND THEY COULD NOT DUPLICATE PROBLEM.

MY CAR WAS GOING APPROXIMATELY 50MPH WHEN IT REAR ENDED A STOPPED VEHICLE IN THE MIDDLE OF A BUSY HIGHWAY. THEN MY CAR WAS REAR ENDED SECONDS AFTERWARDS. MY CAR WAS SCRUNCHED (TOTALED), BOTH FRONT AND BACK, AND THE AIRBAGS NEVER DEPLOYED. HAD THE AIRBAGS DEPLOYED, THE INJURIES TO THE DRIVER WOULD'VE BEEN MUCH LESS SEVERE. I HAVE HUGE CONCERNS AND DOUBTS ABOUT THE SAFETY OF THIS MODEL. I DON'T THINK THE AIRBAGS IN THIS MODEL PROPERTLY FUNCTION.

I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DASH WORK, AND THE VEHICLE WILL NOT GO INTO DRIVE. I AM SIMPLY UNHAPPY WITH THE MATTER, BECAUSE THEY ARE CHARGING ME NEARLY $20,000. FOR THE VEHICLE. *TR

THE RIGHT WINDSHIELD SIDE MOLDING FLEW OFF TWICE SO FAR. THE SECOND TIME AT ABOUT 62000 MILES WHILE TRAVELING ABOUT 65 MPH. THE DEALER REPLACED AND INSTALLED THE FIRST ONE FREE, THE SECOND ONE COST ME ABOUT $105.00 AND WAS ALSO INSTALLED BY THE DEALER. *TR

MY KIA SOUL 2012 HAS A NOISE AT COLD START THAT LAST 15 TO 20 SECOND, IT FEEL LIKE SOME THING LOOSE. DEALER AT SAHARA, LAS VEGAS NEVADA HAD IT FOR THREE TIMES AND 4 DAYS EACH TIME AND THE FIRST TIME THEY SAID WAS THE TIMING TENSIONER AND THEY REPLACED, BUT NOISE STILL THERE SO THEY HAVE TWO TIMES MORE AND AT THE END THE SAID THE NOISE IS THE OIL PUMP, OS IF IT WAS THE OIL PUMP WHY THEY REPLACE THE TIMING TENSIONER ? THE NOISE STILL EVERY DAY IN THE MORNING, PLUS SMELLING GAS BY THE MOTOR AND INFEST THE WHOLE GARAGE, SO I TOOK IT TO DEALER AT HENDERSON ,NEVADA CAUSE I FOUND OIL LEAKING BY OCV ( OIL CONTROL VALVE, SO THEY REPLACE TWO OCV AND STILL LEAK OIL, SO I REALIZED LOOKING DEEPLY THAT FIRST TWO INJECTORS ARE LEAKING GAS, MIXING WITH OIL. THEY ASKED IF OIL GOT ON THE GARAGE FLOOR AND WHEN I SAID : NO YET, SO THEY SAID CAN NOT DO ANY THING. SO, THE SERVICES MANAGER THERE JUST PUT ALL THIS INFORMATION TO SEE IF A PERSON FROM MANUFACTURE OR SOME ONE HIGHER THAN THEN CAN LOOK IT UP. I THINK WHEN THEY REPLACE TIMING TENSIONER THEY DID NOT PUT RIGHT THE LIQUID GASKET, CAUSE I SEE THE LEAKING FROM THAT PLACE. I HAVE THOSE PROBLEM SINCE I BOUGH THE CAR AND I WASTE MY TIME THREE TIMES 4 OR 5 DAYS EACH WITHOUT MY CAR, CAUSE THEY DON'T RENT CARS OR EVEN GIVE YOU ONE TO MOVE. *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 35 MPH, THE HOOD UNLATCHED AND OPENED. THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.

MY 2012 KIA SOUL CAUGHT FIRE AFTER DRIVING IT FOR APPROXIMATELY 25 MINUTES. THE FIRE STARTED AT THE ENGINE COMPARTMENT AND WAS CONSISTENT WITH A PROBLEM WITH FUEL INJECTION. THE WHOLE CAR BURNED DOWN WITHIN ABOUT 5 MINUTES. *JS

THE FIRST TIME THAT THIS HAPPENED I WAS DRIVING AND WAS ATTEMPTING TO CHANGE LANES AND I STEPPED ON THE GAS PEDAL TO SPEED UP AND THE CAR HESITATED AFTER A FEW SECONDS I HAD POWER AGAIN. WHEN THE CAR DID ENGAGE A BIG THICK CLOUD OF WHITE SMOKE CAME OUT OF THE TAILPIPE.THE SECOND TIME THIS HAPPEN WAS ON 5/25/2014 MY WIFE WAS ON A RAMP TRYING TO GET ON THE INTERSTATE GOING ABOUT 30-40MPH, THERE WAS A VEHICLE COMING SO SHE LET OFF THE GAS PEDAL THAN WHEN THERE WAS AN OPENING SHE STEPPED ON THE GAS PEDAL AGAIN AND THERE WAS NO POWER. AFTER SEVERAL SECONDS THE CAR FINALLY ENGAGED AND ACCELERATED CAUSING A BIG THICK CLOUD OF WHITE SMOKE COME OUT OF THE TAIL PIPE. *TR

THE COMPUTER SYSTEM FOR THE RADIO HAD A SERVICE ADVISORY INSTEAD OF A RECALL, SO I WASN'T NOTIFIED BY MAIL. BUT THE PROBLEM IS THAT IN ADDITION TO THE RADIO, IT AFFECTS THE BACKUP CAMERA AND EVENTUALLY THE DASHBOARD, MAKING BOTH OF THEM INOPERABLE. THE REPAIRMEN AT FORD KIA IN RICHMOND, CA TRIED TO PLAY THIS OFF LIKE IT'S NOT A SERIOUS PROBLEM. BUT IF THE DASHBOARD CONTROLS ARE USELESS WHEN DRIVING DOWN THE HIGHWAY, AND YOU NEED TO TRY AND PULL OVER TO RESTART THE CAR, THAT IS A PROBLEM WAITING TO HAPPEN. UPDATED 10/05/2017*JS

THIS IS A RECURRING ISSUE WHICH KIA CAN'T IDENTIFY OR TROUBLESHOOT. IT HAS BEEN IN THE KIA GARAGE HALF A DOZEN TIMES AND STILL HASN'T BEEN FIXED. THE ISSUE HAPPENS WHEN THE VEHICLE IS INITIALLY STARTED. THE STATUS LIGHTS IN THE DASH ALL LIGHT UP AND GO OUT ONE BY ONE WHEN SYSTEMS ARE CONFIRMED GOOD, EXCEPT THE ELECTRONIC ASSIST STEERING AND ELECTRONIC STABILITY CONTROL LIGHTS STAY LIT. THE ELECTRONIC ASSIST POWER STEERING DOES NOT WORK AS IT IS IMPOSSIBLE TO TURN THE WHEEL EVEN IF THE VEHICLE IS PUT INTO GEAR AND DRIVEN FORWARD OR BACKWARDS. YOU HAVE TO TURN THE IGNITION OFF AND RESTART THE VEHICLE TO RESET EVERYTHING AND THEN IT IS FINE. KIA WAS CALLED OUT TO A PARKING LOT AT ONE POINT WHILE THE SYSTEMS FAILED AND THEY HOOKED UP THEIR DIAGNOSTICS TO THE PORT AND WERE UNABLE TO COMMUNICATE WITH THE VEHICLES COMPUTER SYSTEM IN ORDER TO DIAGNOSE THE PROBLEM. I HAVE BEEN TOLD TO TRACK THIS ISSUE AND THERE IS NOTHING THAT CAN BE DONE UNTIL THE SYSTEM TOTALLY FAILS AND REFUSES TO RESET. DIAGNOSTICS DOES NOT PICKUP THE ERROR WHEN IT OCCURS AND THE VEHICLES INTERNAL COMPUTER DOES NOT REGISTER THE FAILURE EITHER. *TR

NOV. 2013 I WAS DRIVING THE CAR AND THE ODOMETER STOPPED WORKING, I WENT TO KIA AND THEY SAID THEY HAD TO ORDER A PART FOR IT BUT IT WAS OKAY TO DRIVE. I CONTINUED TO DRIVE IT FROM KY TO INDIANAPOLIS IN WHEN THE SPEEDOMETER STOPPED WORKING THEN THE ENTIRE INSTRUMENT PANEL STOPPED WORKING, I CALLED KIA DEALERSHIP IN ELIZABETHTOWN KY AND THEY SAID THEY HAD ORDERED THE ENTIRE CLUSTER BUT CAR WAS OKAY TO DRIVE, I WENT OUT THE NEXT DAY AND THE CAR STARTED BUT YOU COULD NOT ENGAGE THE GEAR SHIFT. HAD TO HAVE THE CAR TOWED TO DEALERSHIP. THEY HAD CAR 3 WEEKS AND SAID IT IS FIXED. JANUARY 13TH 2014 STARTED ALL OVER WITH ODOMETER GOING OUT, TOOK IT BACK TO KIA AND THEY HAD TO ORDER YET ANOTHER CLUSTER (2ND IN 2 MONTHS) OKAY TO DRIVE CAR, I REFUSED AND REQUIRED THEM TO PROVIDE LOANER (WHICH IS NOT ALLOWED TO BE TAKEN OUT OF STATE). THIS IS NOT A SAFETY ISSUE BUT GOES TO ELECTRICAL, THEY HAD TO REPLACE THE ENTIRE GLOVE COMPARTMENT BECAUSE THE LIGHT KEPT GOING ON AND OFF WHEN THE DOOR WAS CLOSED. THEY SAID A SENSOR HAD GONE OUT AND THEY HAD TO REPLACE THE ENTIRE THING NOT JUST A BULB. *TR

WE WERE TRAVELING DOWN A RURAL ROAD IN KENTUCKY. A DEER RAN OUT IN FRONT OF US. WE STRUCK THE DEER AT APPROXIMATELY 57 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END OF THE VEHICLE AND IT WAS NOT DRIVABLE. OUR AIRBAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED HEAD-ON INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE AND AMBULANCE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT HAD TO BE REMOVED FROM THE VEHICLE AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED A BROKEN HIP, HAND, FOREARM, ANKLE, LEG, ELBOW AND SEVERAL FRACTURED RIBS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

DRIVING DOWN LOCAL STREET WHEN A STONE HIT THE WINDSHIELD CRACKING IT. KIA HAS A BUMPER TO BUMPER WARRANTY I CALLED THEM TO FIX THE WINDSHIELD AND WAS TOLD THAT IT WAS NOT COVERED. I THEN TOOK THE CAR AND HAD IT REPAIRED BY A GLASS COMPANY. THE REPAIR COST ME ONLY 37.50 BUT I HAVE NEVER HAD THIS HAPPEN BEFORE IN ANY CAR OR TRUCK I OWNED. THIS IS ALSO THE FIRST NEW CAR AND FOREIGN CAR THAT I BOUGHT. I KNOW THIS HAPPENS BUT! IF KIA IS OFFERING BUMPER TO BUMPER WARRANTIES THE WINDSHIELD SHOULD BE COVERED. *TR

MY WIFE WAS IN AN ACCIDENT AND FLIPPED HER KIA SOUL SEVERAL TIMES AND THE AIR BAGS DID NOT DEPLOY, I HAVE DONE SOME RESEARCH AND FOUND THAT KIA'S ARE KNOWN FOR THIS PROBLEM. *TR

PRIOR TO PREVIOUS SERVICE, I NOTICED LUG NUTS WERE BEGINNING TO RUST. SUMMIT PLACE KIA HAD ONE FOR THIS MODEL AND REPLACED THE WORST ONE AND WAS TO ORDER A NEW SET FOR ALL WHEELS AS A WARRANTY ITEM. THEY WERE SUPPOSED TO CALL ME WHEN THESE CAME IN. NEVER RECEIVED A PHONE CALL. I ASKED ABOUT THIS UPON NEXT SERVICING AND THEY FOUND THAT NOBODY HAD EVER ORDERED THE REMAINING LUG NUTS. I DIDN'T WORRY ABOUT THIS BETWEEN SERVICE APPTS. SINCE IT APPEARED TO ONLY BE SURFACE RUST AT THIS POINT...NO THREAT OF DANGER, YET. THE GOOD PEOPLE OF THE SERVICE DEPARTMENT ORDERED THE PARTS WHILE I WAS STANDING THERE SO WE KNEW THEY'D GOTTEN ORDERED AND ARE TO BE REPLACED WITHIN THE WEEK. I'VE HAD 10-12 CARS IN MY LIFE AND HAVE NEVER HAD A LUG NUT RUST ON A VEHICLE WHICH IS 2 MODEL YEARS OLD...ESPECIALLY ON A GARAGE-KEPT VEHICLE. HOPEFULLY THIS NEXT SET DOES NOT FOLLOW SUIT OR I'LL BE HEADED OVER TO THE PARTS STORE AND WILL REPLACE THEM MYSELF. *TR

8-31-13 IS THE FIRST TIME I WENT INTO THE DEALERSHIP TO COMPLAIN ABOUT THE CAR ACCELERATING WHEN I WOULD FIRST START THE CAR UP IN THE GARAGE AND THEN WHEN I WAS DRIVING IT WOULD JERK INTO ANOTHER GEAR. THEY RESET THE ADAPTIVE LEARNING SYSTEM. 10-9-13, IS THE 2ND TIME I WENT TO DEALERSHIP WITH THE SIMILAR SITUATION, BUT THE CAR WOULD SEEM LIKE IT WAS SHIFTING FROM 1ST TO 2ND WHILE I WAS ACTUALLY DRIVING. THEY CHECKED TRANSMISSION FLUID LEVELS AND THEY THOUGHT IT WAS LOW (THEY TOLD ME THIS IS NONSERVICEABLE AREA AND THEY HAD TO ACCESS THE COVER WHICH IS BOLTED). THEY FILLED THE TRANSMISSION FLUID AND SAID TO WATCH AND CHECK NEXT TIME I HAVE AN OIL CHANGE. 10-11-13, ON WAY TO WORK, CAR WAS BEING DRIVEN TO WORK (30-45 MPH, CITY DRIVING) WHEN IT SEEMED LIKE IT WAS HOLDING ITS BREATH,,,SUDDENLY DOWNSHIFTED ON IT'S OWN. GOT TO OFFICE. WHEN LEAVING FOR THE DAY, CAR WAS JERKING AS IT WAS SHIFTING FROM FIRST TO 2ND AND SEEMED TO NOT ENGAGE PROPERLY. HAPPENED A COUPLE OF TIMES AT SPEEDS LESS THAN 40 MPH. THEN NOTICED THE EQUIVALENT OF A CHECK ENGINE LIGHT CAME ON AND STAYED ON. CALLED DEALERSHIP BEFORE I GOT HOME AND ASKED IF I COULD COME IN FIRST THING IN THE MORNING. WILL BE TAKING TO DEALERSHIP IN MORNING. THIS IS SIMILAR SITUATION THAT SOMEONE ELSE PREVIOUSLY REPORTED TO THIS SITE ON 8-10-13 FOR KIA SOUL 2012. *TR

TL* THE CONTACT OWNS A 20012 KIA SOUL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN THE ENGINE WAS STARTED. THE ENGINE HAD TO BE RESTARTED SEVERAL TIMES IN ORDER FOR THE CONTACT TO BE ABLE TO UNLOCK THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE STEERING COLUMN HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,432 AND THE CURRENT MILEAGE IS 6,100 UPDATED 11/12/13*CN

SAT. 8-24-13, AROUND 3:20 PM, I WENT OUT TO MY 2012 KIA SOUL PARKED ON THE STREET, IN PART-SHADE, IN A RESIDENTIAL AREA OF CENTERVILLE, OH. THE WINDOWS WERE CRACKED, AND THE TEMP OUTSIDE WAS IN THE MID-80'S. I OPENED MY FRONT DOOR & PUT IN MY BEACH BAG. I THEN OPENED THE BACK DOOR, AND CLOSED THE FRONT DOOR, WHEN I HEARD A 'BOOM'. THE BACK GLASS ON THE HATCH BACK EXPLODED FROM THE MIDDLE & LACED EVERYWHERE ELSE, LEAVING A HOLE IN THE MIDDLE ABOUT 2 FEET WIDE. EVERYONE AT THE SCENE STATED THAT THEY HAD NEVER SEEN A WINDOW BREAK IN THAT WAY, FROM HEAT OR WHATEVER, AND IT WAS THEIR FEELING THAT IT HAD TO BE A 'DEFECT' IN THE GLASS. I WASN'T QUITE SURE WHAT TO DO, SO I CALLED 411 INFORMATION & ASKED FOR THE KIA DEALERSHIP IN CENTERVILLE. THEY GAVE ME THE NUMBER TO THE DEALERSHIP IN HUBER HEIGHTS. I SPOKE TO THE GM, WHO ANSWERED THE PHONE & I EXPLAINED THE SITUATION. KIA HAS A 60,000 MILE, BUMPER TO BUMPER WARRANTY, THAT IS BOASTED ABOUT AS ONE OF THE BEST IN THE INDUSTRY. I FIGURED WITH IT BEING A FLUKE, AND NOT LIKE BRAKES OR TIRES THAT HAD NORMAL WEAR & TEAR, THAT IT WOULD OF COURSE BE COVERED. THE GM PROCEEDED TO TELL ME THAT IT WASN'T, AND THAT THEY COULDN'T HELP ME BUT THAT I COULD BRING IT IN ON MONDAY, AS THE SERVICE CENTER WAS CLOSED AT THIS TIME. I ASKED IF HE COULD GIVE ME THE NUMBER TO THE CENTERVILLE DEALERSHIP, AS THEY GAVE ME THE WRONG NUMBER. HE STATED THAT HE DIDN'T HAVE THEIR NUMBER & THAT IT WASN'T CONVENIENT FOR HIM TO GET IT EITHER. I STATED THAT IT WAS LESS C

VEHICLE WITH AN AUTOMATIC TRANSMISSION IS EXPERIENCING A VIOLENT SHIFT FROM FIRST GEAR TO SECOND GEAR UNDER GENTLE ACCELERATION AND A LAG IN THE SHIFT WHERE THE ENGINE RACES FROM 2ND TO 3RD AS IF IT WAS CAUGHT BETWEEN GEARS. THIS IS AN INTERMITTENT PROBLEM THAT MAINLY SEEMS TO OCCUR UNDER GENTLE ACCELERATION IN TRAFFIC. *TR

FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.

THE RADIO FROZE AND I COULDN'T CHANGE THE STATION, PROGRAM, OR USE THE CD. NEXT THE BACKUP CAMERA WOULDN'T WORK. AFTER DRIVING FURTHER, THE SIGNALS AND LIGHTS ON THE DASH CEASED TO FUNCTION. I DIDN'T DRIVE MORE THAN 8 MILES GOING TO AND FROM WORK AND TO THE STORE. IT HAS RESET ITSELF SO FAR AFTER THE CAR SAT FOR 3-9 HOURS. THE KIA TOLL FREE NUMBER REFERRED ME TO THE DEALER IN RICHMOND, CA WHERE I BOUGHT THE USED CAR, BUT WAS TOLD IT CANNOT BE FIXED UNTIL THE CAR IS BROUGHT IN WHILE TROUBLE OCCURS. IT HAS HAPPENED 6 TIMES SINCE JUNE 26, 2013. *TR

I WAS SLOWING APPROACHING PARKING SPOT. VEHICLE STARTED SPEEDING RAPIDLY, I COULD NOT STOP VEHICLE AND CRASHED INTO A BRICK BUILDING. MY SON WAS YELLING TO STOP, I SAID I AM TRYING AND CANNOT. THE AIR BAGS CAME OUT, CAR WAS SMOKING, BADLY DENTED. WINDSHIELD BROKE. WE WERE BRUISED AND SCRATCHED. THERE WAS OVER $9500 WORTH OF DAMAGE. THE VEHICLE MALFUNCTIONED AND SPED OUT OF CONTROL. *TR

MY CAR IS BELIEVED TO BE RECALLED, BECAUSE THE MPG (MILE PER GAS?) IS SUPPOSED TO BE BETWEEN 30 TO 34 MPG WHILE DRIVING ON THE HIGHWAY. IT WAS BETWEEN 20 TO 25 MPG ALL THE TIMES AND NEVER EXCEED TO 34 MPG OR MORE. THE DETAIL OR GUIDE SHOWED THAT IT CAN EXCEED TO 34 MPG. I THINK MAYBE THEY LIED OR DIDN'T KNOW THAT IT IS RECALLED UNTIL THEY FOUND OUT, BUT HOWEVER THEY MAILED ME A FORM AND WITH THE URL OF THE ONLINE FORM TO FILL OUT FOR THE GIFT CARDS TO BE RECEIVED. I DID, BUT THEY ARE WAITING FOR ME TO PICK UP THE GIFT CARD (ABOUT $120) AND I DID NOT WANT IT. I NEVER THOUGHT THAT IS HOW THEY TREATED ME AS A DUMB CUSTOMER AND NOT HAVE THE MPG RECALL TO REPLACE OR REPAIR INSTEAD OF RECEIVING THE GIFT CARD. IT LOOKS LIKE THEY ARE TRYING TO SAVE THE MONEY, BECAUSE THEY KNOW THAT THE REPLACE OR REPAIR IS VERY EXPENSIVE. IF THE AUTHORITIES READ THIS, THIS MUST ACT NOW AND HAVE IT REPAIR OR REPLACE. THE GAS CONSUMED A BIT FAST AND WASTED MY MONEY, BECAUSE OF THIS. *TR

STEERING WHEEL LOCKING AT SPEED VERY DANGEROUS IS UNSAFE TO DRIVE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WATER PENETRATED THE FRONT PASSENGER'S SID HEADLIGHT AND CAUSED CONDENSATION, OBSTRUCTING THE ILLUMINATION OF THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND THE DEALER ADVISED THAT THE HEADLIGHT WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 20,000.

STARTED CAR SUNDAY AT 1:30 PM. NOTICES GAS GAUGE NEEDLE WAS BELOW EMPTY. BACKED OUT OF PARKING SPACE, PUT THE CAR INTO DRIVE - NO INSTRUMENTATION AT ALL. TACH AT O, TEMP GAUGE AT O, FUEL GAUGE BELOW EMPTY. SHUT OFF IGNITION AND RESTARTED ENGINE - STILL NO INSTRUMENTATION DROVE SLOWLY TO NEAREST GAS STATION TO FILL TANK (I DID NOT REMEMBER BUT I NEVER LAT THE TANK GET BELOW 1/4 FULL) TOO 2.6 GALLONS TO FILL. SPEEDOMETER AND ODOMETERS NOT WORKING. ONLY DASHBOARD LIGHT WORKING IS TEMP (OUTSIDE) AND THE ECON LIGHT. MADE AN APPOINTMENT WITH UNIVERSITY KIA - HUNTSVILLE, AL - LEFT CAR AFTER DESCRIBING PROBLEM. THE CALL MONDAY PM SAID THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SINCE IT WAS MLK DAY THERE WAS NO TECH SUPPORT AVAILABLE - NEED TO KEEP CAR OVERNIGHT. NO LOANER COULD BE AUTHORIZED. U. KIA CALLED TUESDAY PM AT 1:30 SAID THEY REBOOTED THE COMPUTER AND THE GAUGES APPEAR WORKING BUT THEY PROBABLY WOULD FAIL. KIA TECH SERVICES WERE TO ORDER AND INSTRUMENT CLUSTER FROM KOREA AS THERE WERE NONE IN THE US. WOULD TAKE SEVERAL WEEKS TO OBTAIN AND REPROGRAM. I REQUESTED A LOANER FROM THE SERVICE MANAGER BUT HE COULD NOT AUTHORIZE ONE. I REQUESTED HE ELEVATE THE REQUEST OT THE DEALERSHIP OWNER OR TO KIA MANAGEMENT. HE ([XXX]. KIA SERVICE PERSON) SAID HE WOULD FORWARD MY REQUEST AND CALL ME TOMORROW (WEDNESDAY) THIS IS JUST NOT AN ACCEPTABLE LEVEL OF SERVICE. I CANNOT BE WITHOUT A VEHICLE FOR SEVERAL WEEKS - ESPECIALLY SINCE THIS IS A MAJOR FAILURE IN A NEW AUTO THAT THEY ARE NOT PR

WE TRAVELED FROM TENNESSEE TO FLORIDA AND THE STEERING KEPT LOCKING-UP ON THE KIA SOUL. WE WENT TO GALEANA KIA IN FT. MYERS, FL AND TOLD THEM THAT ?WHEN DRIVING ON THE HIGHWAY STEERING WHEEL JUST LOCKS GOING STRAIGHT AND HAS TO HAVE APPLIED PRESSURE TO TURN RIGHT OR LEFT?. GALEANA KIA DID THIS ON 12/4/2012: VERIFY INTERMITTENT P/S ASSIST INOP. REMOVE P/S COLUMN & ASSIST UNIT. APPLIED STABILANT 22 TO ALL CONNECTORS. REMOVE CONTROL WIRING HARNESS. REMOVE IPM MODULE. REMOVE & TEST HECU. FOUND STRIPPED BOLT IN GROUND GNG10 LOOSE GROUND. REMOVE & RETHREADED GROUND CLEAN PAINT. NOTIFIED TL. ON THE RETURN TRIP BACK TO TENNESSEE, THE STEERING STARTED LOCKING-UP AGAIN. ON 12/28/2012, WE TOOK THE CAR THE RUSTY WALLACE KIA, AND COMPLAINED AGAIN ABOUT THE STEERING. THEY KEPT THE CAR FOR TWO DAYS AND RETURNED TO CAR TO US AND TOLD US TO DRIVE IT AND CALL THEM IF WE STILL HAD THE PROBLEM. ON 1/17/2013, THE STEERING STARTED LOCKING UP AGAIN ? MORE OFTEN. ON 1/21/2013, THE STEERING IS STILL LOCKING UP AND I CALL RUSTY WALLACE KIA TO TAKE IT IN FOR MORE SERVICE. I HAVE CONTACTED KIA HEADQUARTERS ([XXX]) ABOUT THIS STEERING PROBLEM AND HAVE CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY SPOUSE HIT A LARGE MALE DEER HEAD ON AT APPX 55MPH AT ABOUT 5AM THIS MORNING. THE AIRBAG DEPLOYED, BUT THE BLAST FROM THE AIRBAG BURNED COMPLETELY THROUGH THE SLEEVES OF HIS JACKET, THROUGH TWO LAYERS OF SHIRTS, AND CAUSED SECOND DEGREE BURNS OF HIS ARMS. HAD HE NOT BEEN WEARING SO MANY LAYERS OF CLOTHING, WE ARE CONFIDENT THAT THE BURNS WOULD HAVE BEEN FULL THICKNESS THIRD DEGREE BURNS. WE HAVE PICTURES OF THE BURNS ON HIS ARMS AND THE BURNED GARMENTS. WHILE WE ARE PLEASED THE AIRBAG DEPLOYED, THE HEAT GENERATED AND DIRECTED TOWARDS THE DRIVER IS TOO HIGH AND EXTREMELY DANGEROUS, CAUSING SERIOUS BURNS AND CAUSING CLOTHING TO IGNITE WHICH CAN RESULT IN DEATH. THOUGH HIS CLOTHING WAS BURNED COMPLETELY THROUGH, THE FLAME DID NOT SPREAD IN HIS CASE. HOWEVER, THE AIRBAG DEPLOYMENT COULD HAVE IGNITED THE DRIVER'S (MY HUSBAND'S) CLOTHING AND UNNECESSARY KILLED HIM AND BURNED HIM TO DEATH. THE BURNS HE SUFFERED ARE NOT MINOR AND WOULD HAVE BEEN MUCH WORSE WITHOUT THE LAYERS OF CLOTHING THAT HELPED REDUCE THE INTENSITY. THERE IS NO EXCUSE FOR SUCH A SERIOUS SAFETY HAZARD IN A FEATURE THAT IS SUPPOSED TO PROTECT PASSENGERS AND DRIVER. CAUSING SERIOUS BURNS, OR WORSE, SETTING DRIVER/PASSENGER ON FIRE, IS HARMFUL AND POTENTIALLY FATAL. *TR

MY SON WAS SITTING IN THE RIGHT REAR SEAT OF A 2012 KIA SOUL WHEN IT WAS REAR ENDED BY A HONDA CRV GOING 35-40 MPH. THE IMPACT PUSHED THE KIA INTO THE SUBARU IN FRONT OF THEM SETTING OFF BOTH AIRBAGS IN THE FRONT. THE SEAT BELT MY SON WAS WEARING DID NOT LOCK OR RETRACT. HE HIT HIS HEAD ON THE BACK HEADREST WENT FORWARD INTO THE HEADREST ON THE FRONT SEAT AND THEN BACK INTO HIS HEADREST. THE SEAT BELT DID NOTHING TO RESTRAIN HIS MOVEMENT DURING THE ACCIDENT. THE KIA WAS TOTALED BY THE INSURANCE COMPANY. *TR

THE BRAKES ON ALL FOUR WHEEL ARE "EXTREMELY" SENSITIVE. THIS IS NOT BRAKES GRABBING, IT IS THE THE SLIGHTEST PRESSURE ON THE BRAKE PEDAL BRINGS BRAKING SYSTEM ON "HARD". IN A PANIC STOP SITUATION IT IS VERY DIFFICULT TO CONTROL THE LIGHT TOUCH TO THE BRAKE PEDAL WITHOUT OVER BRAKING. THE DEAL SAID THIS IS NORMAL. I SAY BS, THIS ISN'T MY FIRST NEW CAR. IN A NUT SHELL, THE BRAKING SYSTEM IS TO SENSITIVE MAKING IT DIFFICULT TO CONTROL CORRECT STOPPING DISTANCE. *TR

I WAS TAKING MY AUNT TO THE DOCTORS OFFICE, SHE IS OLDER AND FORGOT TO ATTACH HER SEAT BELT. I HAPPENED TO LOOK OVER AND PULLED OVER SO SHE COULD ATTACH HER BELT. HOWEVER, THERE WAS NO WARNING LIGHT OR BUZZER TO INDICATE THAT THE PASSENGER SEAT BELT WAS NOT ATTACHED. I TOOK MY CAR TO THE LOCAL DEALER AND THEY WERE AMAZED THAT THERE WAS NO WARNING. AFTER CHECKING MY CAR AND ANOTHER KIA OF THE SAME YEAR, I WAS ADVISED THAT NONE OF THE KIA SOULS HAVE A WARNING SYSTEM FOR THE FRONT PASSENGER SEAT. IS THIS A MISTAKE BY KIA OR ARE THEY NOT REQUIRED TO HAVE AN ALARM INDICATING THAT THE PASSENGER SEAT BELT IS NOT ENGAGED? THE DRIVER SEAT WARNING DOES WORK PROPERLY. *TR

THE VEHICLE DOES NOT COME WITH A SPARE TIRE OF ANY KIND. INSTEAD YOU ARE GIVEN A SMALL AIR COMPRESSOR AND A CAN OF TIRE SEALANT. THIS WILL NOT HELP IF YOU HAVE A COMPLETE TIRE BLOW OUT. IN THAT INSTANCE YOU WOULD NEED TO HAVE THE VEHICLE TOWED AND TAKEN TO A TIRE DEALER. IF YOU ARE IN A REMOTE AREA, WITH NO CELL PHONE COVERAGE YOU ARE STRANDED. (IN MY CASE, THE DEALER DID NOT TELL ME THAT THERE WAS NO SPARE. I DISCOVERED IT AFTER I'D HAD THE VEHICLE FOR 2 MONTHS.) *TR

I BOUGHT A 2012 KIA SOUL FROM CAPITAL CITY KIA IN MONTPELIER, VERMONT JUST OVER A MONTH AGO. IT HAD 600 MILES ON IT. AFTER TWO WEEKS OF DRIVING IT VERY SELDOM, IT STOPPED OPERATING WHILE I WAS DRIVING IT AND I HAD IT TOWED TO THE NEAREST KIA DEALERSHIP. THEY KEPT IT THERE FOR A COUPLE HOURS AND WORKED ON IT WHILE I WAITED AND THEN SENT ME ON MY WAY. THEY SAID IT WAS JUST LOOSE CONNECTIONS. A HALF AN HOUR LATER THE CAR QUITE WHILE I WAS DRIVING AGAIN AND I HAD TO HAVE IT TOWED AGAIN. THEY KEPT THE CAR FOR DIAGNOSTICS. I WAS FRUSTRATED AND AFRAID TO DRIVE THE CAR WITHOUT SOME REASSURANCE THAT IT WAS TRULY FIXED. THEY SAID THEY DID EVERYTHING THEY COULD. I LEFT WITH THE CAR AND WENT INTO A STORE FOR A HALF OF AN HOUR AND WHEN I WENT TO DRIVE HOME, IT DIED AGAIN. THIS TIME THEY SENT THEIR MOST EXPERIENCED TECHNICIANS TO ME WHO EXPERIENCED STARTING IT UP AND THEN HAVING IT DIE AGAIN. THEY HAD TO HAVE IT TOWED AGAIN. UPON PICKING IT UP AFTER IT WAS WORKED ON, I WAS TOLD THAT IT WAS A SPECIFIC THING( DON'T KNOW WHAT IT WAS OR HOW TO EXPLAIN) AND THAT IT WAS SET TO GO. YESTERDAY, WHILE I WAS OUT RUNNING ERRANDS IT DIED WHILE I WAS DRIVING IT FOR AGAIN. KIA IN WILLISTON SAID THEY WOULD TAKE IT IN BUT I WOULD HAVE TO GET RIDE HOME, SO I ASKED TO HAVE IT TOED TO WHERE I BOUGHT IT IN MONTPELIER AND STATED THAT I WOULD NOT DRIVE THE CAR EVER AGAIN, CITING THE DANGER OF HAVING IT QUIT AGAIN AND THIS TIME IN A DANGEROUS PLACE AND AT A DANGEROUS SPEED. CAPITAL CITY HAS AGREED TO REPLACE THE

DRIVING SOUTH ON I65 BETWEEN GARDENDALE, AL AND BIRMINGHAM, AL. AT APPROXIMATELY 60 MPH - CLEAR DAY, SUNNY APPX 80 DEGREES AT 11:00 AM CST. CONCRETE ROADWAY WITH EXPANSION JOINTS. EXPERIENCED VIOLENT GYRATIONS - CAR LITERALLY BOUNCING OFF ROADWAY. SLOWED TO 50 MPH AND MOVED VEHICLE TO FAR LEFT LANE - ROADWAY WAS SMOOTHER AND CAR RETURNED TO A STABLE CONDITION. THE ORIGINAL LANE WAS ROUGHER. BUT THE CAR BECAME VERY UNSTABLE TO THE POINT OF FEARING THAT I WOULD LOSE CONTROL. I WAS ABLE TO RESUME NORMAL FREEWAY SPEEDS WITHOUT FURTHER INCIDENTS. NO APPARENT DAMAGE BUT I WILL HAVE THE SUSPENSION CHECKED BY THE DEALER. *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT AFTER A HEAVY RAIN, CONDENSATION WAS FOUND IN THE PASSENGER SIDE HEAD LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,200 AND THE CURRENT MILEAGE WAS 8,300.

2012 KIA SOUL. CONSUMER STATES POWER STEERING FAILURE *TGW THE CONSUMER STATED THE FIRST TIME THE POWER STEERING FAILED, THE DEALER WAS ABLE TO FIND AN ERROR CODE OF 300 ELECTRICAL AND THEY REPLACED THE STEERING MOTOR. ON JAN 13, 2012 AS THE CONSUMER WAS PULLING OUT OF HIS DRIVEWAY, HE DISCOVERED THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED FIVE SECONDS AND THEN TURNED IT BACK ON. IT APPEARED TO WORK FINE AFTER THAT. ON JAN. 201, 12, AS THE CONSUMER WAS EXITING A PARKING LOT, THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED 10 SECONDS AND THEN TURNED IT BACK ON AGAIN. IT APPEARED TO WORK FINE AFTERWARDS .