2011 Kia Soul complaints

BAD WIRE IN STEERING WHEEL, WHICH MAKES HORN MALFUNCTION FREQUENTLY(IF I REPEATEDLY TURN WHEEL, HORN WILL WORK). THIS STARTED THREE YEARS AGO. CAR HAS BEEN WELL MAINTAINED, AND I SEE NO RECALL FOR THIS ISSUE. I ALSO HAVE A BAD SENSOR UNDER THE PASSENGER SEAT, WHICH ALLOWS AIRBAG TO BE ON OR OFF WHEN PASSENGER IS IN SEAT(DOESN'T SEEM TO WORK).

FOG LIGHTS QUIT WORKING JUST AFTER THE WARRANTY RAN OUT. THE PROBLEM IS IN THE LIGHT, TURN SIGNAL KNOB. THEY WILL COME ON AND OFF AT TIMES WHEN TURNING THE TURN SIGNAL ON TO MAKE A RIGHT TURN. I HAVE COME TO THE POINT THAT I HAVE JUST TURNED THE FOG LIGHTS OFF.

REPLACED BOTH BALL JOINTS. HEAT SHIELD IS VIBRATING WHILE ACCELERATING. ALSO HAVE OIL PAN LEAK, CAUSING A PUDDLE IN THE DRIVEWAY.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE ECM WARNING LIGHT ILLUMINATED AND THE HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED FOR A STOP LAMP SWITCH AND THE UNDER BODY CORROSION RECALL. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000.

AIR BAGS DID NOT DEPLOY DURING COLLISION. SEAT BELT TENSIONER FRONT PASSENGER SIDE DID NOT ENGAGE.

HELP! THE HORN IN MY KIA SOUL DOESN'T WORK, BUT IT IS INTERMITTENT. SOMETIMES IT WORKS AND SOME TIMES IT DOESN'T. I NOTICED THE PROBLEM JUST RECENTLY, BUT I THINK ITS BEEN A PROBLEM FOR LONGER. WHEN I USE THE KEYLESS ENTRY FOB TO LOCK THE VEHICLE, THE FIRST CLICK LOCKS IT, AND THE 2ND CLICK SOUNDS THE HORN. SOMETIMES THE 2ND CLICK DOESN'T CAUSE THE HORN TO BEEP AND THIS IS WHEN I'VE NOTICED THE HORN NOT WORKING WHEN I USE IT MANUALLY IN THE VEHICLE. BUT OVER TIME, IT STARTS WORKING AGAIN. ITS MAKING ME NERVOUS THAT THE HORN COULD NOT WORK WHEN I NEED IT THE MOST. I'VE TALKED TO THE DEALERSHIP AND THEY SAID THEY'VE NOT HEARD OF THIS PROBLEM, BUT IF ONE GOOGLES THE INTERNET THERE ARE ALL SORTS OF FORUMS AND VIDEOS OF KIA OWNERS WITH THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED.

STEERING WHEEL MAKING CLUNKING NOISE ("CLACK"), AS IF GETTING LOOSE, WHEN THE VEHICLE IS ON AND THE STEERING IS TURNED TO THE RIGHT OR TO THE LEFT, WHILE STANDING STILL OR DRIVING REGARDLESS OF ROAD OR PAVEMENT. THIS NOISE ALSO APPEARS WHEN GOING OVER BUMPS, RUTS AND RAISED REFLECTIVE PAVEMENT MARKERS, ALTHOUGH IN THIS INSTANCE IS MORE OF A COMBINATION OF MULTIPLE 'CLACK' SOUNDS AS THE WHEELS GO OVER MORE THAN ONE ROAD DISTURBANCE (I.E. CONSECUTIVE REFLECTIVE MARKERS). MANUFACTURER KIA ALREADY HAS A RECALL FOR CERTAIN YEARS OF THEIR KIA OPTIMA MODEL.

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED

THE 18 INCH HANKOOK LOW PROFILE TIRES ARE A DEATH TRAP IN WINTER. I WENT DOWN AN OFF RAMP SIDEWAYS. ON ICE AND SNOW THE ORIGINAL MANUFACTURER TIRES, HANKOOK 18 INCH TIRES, ARE ABSOLUTELY AWFUL AND A THREAT TO ANYONE'S LIFE DRIVING THE VEHICLE. BREAKING IN WINTER IS ESPECIALLY HAZARDOUS WITH THESE TIRES. *TR

THE DIM HEADLIGHTS ON MY KIA SOUL WERE BLOWING EVERY 3 MONTHS. I BOUGHT BULBS FROM THE AUTO PARTS STORE FROM THE CHEAP TO SUPER EXPENSIVE BULBS. NOTHING HELPED. I CALLED KIA AND THEY TOLD ME THAT I NEEDED THERE BULBS. SO, I BOUGHT THOSE BULBS TOO. MY HEADLIGHTS WERE STILL BLOWING. I CHECKED THE SOCKET AND IT WAS BROWN LIKE IT HAD BEEN OVERHEATED. I REPLACED THOSE SOCKETS AND PUT ANOTHER SET OF KIA BULBS IN THE CAR. THAT FIXED THE PROBLEM FOR ABOUT 6 MONTHS AND THEY ARE BACK TO GOING OUT ON ME. THEY BOTH WENT OUT AT THE SAME TIME WHICH IS VERY VERY DANGEROUS!!!!

I WAS DRIVING MY 2011 KIA SOUL ON A CITY STREET AT APPROXIMATELY 25 MPH WHEN, AT ABOUT 8:30 AM, THE SUNROOF SUDDENLY SHATTERED. I HEARD WHAT SOUNDED LIKE A GUN SHOT AND FELT AND SAW GLASS COMING DOWN ON AND AROUND ME. I WAS ABLE TO PULL OVER IMMEDIATELY. I FELT VERY STARTLED AND SHAKY, BUT WAS PHYSICALLY UNHARMED. I GOT OUT TO SEE WHAT HAD HAPPENED AND FOUND THAT SUNROOF BOWED UPWARD AT THE CRACK. NOTHING STRUCK MY VEHICLE, ON THE SUNROOF, OR ANYWHERE ELSE. DRIVING AND ROAD CONDITIONS WERE GOOD. IT WAS A CLEAR AND MILD MORNING WITH A TEMPERATURE OF 56 DEGREES. UPON RESEARCHING ONLINE, I FOUND NUMEROUS OTHER SIMILAR INCIDENTS DOCUMENTED FROM OTHER DRIVERS OF KIA SOULS, OTHER KIA MODELS, AND OTHER CARMAKERS WITH SPONTANEOUSLY "EXPLODING SUNROOFS."

FROM THE DRIVER'S SEAT, MY SHOULDER HARNESS COMES FROM LEFT SHOULDER TO RIGHT HIP, WHERE IT IS LATCHED. THE SHOULDER HARNESS DOES NOT STAY IN A CROSS-BODY POSITION AND RIDES UP TO UNDER MY RIGHT ARMPIT. I DO NOT HAVE A BARREL BELLY THAT WOULD FORCE THIS UP. THE STRAP THEN IS HIGH ENOUGH TO CROSS OVER MY NECK. I WILL BE TAKING THE CAR TO THE DEALER TO SEE IF THERE IS ANY "FIX" FOR THIS, BECAUSE I DON'T WANT TO BE BEHEADED BY AN IMPROPERLY POSITIONED STRAP. I HAVE MOVED THE ADJUSTER ON THE DOOR POST AND CHANGED MY SEAT POSTION. NEITHER ACTION MADE A DIFFERENCE. WITH THE SEAT MORE FORWARD, THE STEERING WHEEL IS PRETTY CLOSE. HOW FAR AWAY SHOULD I BE? ANYWAY, I'M JUST WONDERING IF OTHERS HAVE HAD A PROBLEM WITH THE SHOULDER HARNESS RIDING UP AND WHAT CAN BE DONE ABOUT IT.L

MY DAUGHTER WAS TRAVELING ON A COUNTRY ROAD AT 50 MILES PER HOUR. ANOTHER VEHICLE CROSSED INTO HER LANE, HIT HER HEAD-ON AND SHE DIED ON THE SCENE. WHEN THE POLICE DEPARTMENT ARRIVED TO INVESTIGATE, THEY NOTICED THAT THE STEERING WHEEL OF HER KIA SOUL DETACHED FROM THE COLUMN AND THEY LOCATED THE STEERING WHEEL (AIRBAG DEPLOYED) IN THE FLOORBOARD BEHIND THE DRIVER'S SEAT.

WHEN IT RAINS THE FLOORBOARDS FILL WITH WATER (LITERAL PUDDLE) FRONT AND BACK, MAINLY ON THE DRIVERS SIDE. I PURCHASED THIS VEHICLE NEW AND HAVE BEEN THE ONLY OWNER, I DID NOT NOTICE THE ISSUE UNTIL AFTER THE MILEAGE WARRANTY HAD SLIGHTLY EXPIRED. I CONTACTED THE DEALER ONCE I NOTICED THE ISSUE AND THEY OF COURSE WANTED $$$ TO EVEN LOOK INTO THE ISSUE. IN RESEARCHING FOR A RESOLUTION ON THE INTERNET THIS APPEARS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES. THE MAIN CONCERN IS HEALTH SAFETY AND POSSIBLE ELECTRICAL ISSUES THAT CAN RESULT FROM SO MUCH INTERIOR WETTING. I HAD CONTACTED THE DEALER AGAIN (BILL BYRD KIA PANAMA CITY FL) TO ASK IF THERE WAS ANY NEW INFORMATION CONCERNING THIS ISSUE AND SPOKE WITH AND ALLAN AND A CHRIS AT THE SITE AND WAS HUNG UP ON BY BOTH INDIVIDUALS.

FILE A VEHUILCE SAFETY COMPLAINT 07/09/2014; CONFIRMATION #: 10609442 AND HAVE NOT RECEIVED ANY FEEDBACK, RESPONSE OR STATUS TO MY ISSUE, WHICH I FOUND OUT MANY KIA SOUL DRIVERS ARE HAVING, BUT NO RECALL HAS BEEN ISSUED TO RESOLVE TEH PROBLEM. THE ECS ON VARIOUS OCCASION COMES ON WHILE DRIVING OR WHEN AT A STOP LIGHT. PUSHING THE ECS ON/OFF SWITCH DOES NOTHING, LIGHT STAYS ON. TURHN ENGINE OFF THEN ON, LIGHT STILL STAYS ON. CONTACTED DEALER THEY SAID BEING IT IT WHEN IT HAPPENS, TO BE CHECKED OUT, BUT THE LIGHT DOES NOT COOPERATE. THE ECS LIGHT PROBLEM STARTED WHEN A RECALL FOR THE BRAKE SWITCH WAS REPLACED. THE PROBLEM STARTED IN 2014 AND OCCURS A FEW TIMES EACH YEAR TO THE CURRENT DATE OF FEB 18 2016.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/30/16.*JB UPDATED 04/14/16.*JB

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, THE SEAT BELT UNLATCHED AND STRUCK THE CONTACT IN THE FACE. THE AIR BAG LIGHT ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT SUSTAINED A MINOR CUT THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 86,285.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH DURING ICY ROAD CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

VEHICLE HAD BEEN PARKED IN DRIVEWAY OVERNIGHT. TEMPERATURE HAD BEEN AT OR SLIGHTLY ABOVE FREEZING OVERNIGHT. WHEN DRIVER ENTERED VEHICLE AND SHUT DRIVER'S SIDE DOOR THE REAR WINDOW EXPLODED OUTWARD FROM THE CENTER OF THE WINDOW DOWN TO THE POINT OF THE REAR WIPER. OUTSIDE EDGES OF WINDOW ALSO SHATTERED/DISINTEGRATED ALONG THE OUTSIDE EDGE OF THE SEAL.

WHILE TRAVELING AT 55MPH THE HOOD RELEASED HITTING THE ROOF ABOVE THE WINDSHIELD. CAUSED DAMAGE TO THE ROOF, THE HOOD AND THE FENDERS. NOTE THAT THE HOD HAD NOT BEEN OPENED FOR OVER A MONTH. ALSO NOTE THAT THE HOOD WAS IN THE FULLY CLOSED POSITION BEFORE STARTING OUT ON THE ROAD ON 11/20/2015.

AIRBAG DID NOT DEPLOY IN SERIOUS FRONTAL IMPACT - A TRUCK PULLED OUT IN FRONT OF ME AND I HIT IT AT APPROXIMATELY 45-50 MPH, 5 LANE BUSINESS HWY *CN

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES AND CRASHED IN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A MINOR CUT THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT PROVIDED.

3 PROBLEMS :#1 THE WHEEL PRESSURE LIGHT STAYS ON WHEN IDLE AND WHEN I'M DRIVING IT BUT, MY TIRES ARE AT THE SAME PSI. MAKES ME KEEP THINKING SOMETHING IS WRONG. #2 IN THE WINTER TIME THE RUBBER MOLDING AROUND DOORS STICKS BAD AND STARTS TO PULL ITSELF AWAY FROM THE GLUE KEEPING IT ON. #3 DURING THE WINTER MY WINDSHIELD KEEPS ICING UP REALLY BAD (ON THE INSIDE !). I CAN ACTUALLY USE MY ICE SCRAPER ON IT. I EXPECT THIS ON THE OUTSIDE OF A CAR BUT, I HAVE NEVER HAD A CAR DO THIS ON THE INSIDE, DID THEY FORGET TO SEAL IT CORRECTLY?

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGEROUS 44PSI AGAIN. WE IMMEDIATELY PULLED INTO WALMART, REPLACED TWO FRONT TIRES, THINKING IT WAS A WORN LEFT TIRE, BUT TIRE WAS GRADED AT A #4, HALF WEAR. BOTH NEW TIRES WERE AT PROPER INFLATION. AFTER 175 MILES, LIGHT CAME ON AGAIN, DRIVING ON TURNPIKE, AT 65MPH. AIR PSI WAS 46PSI ON THE LEFT TIRE, AGAIN. WE REMOVED 14 PDS OF AIR AND DROVE 50 MILES HOME. AFTER TAKING IT TO A CERTIFIED KIA SERVICE GARAGE, THEY SAID IT WAS THE BEARING AND REPLACED THE LEFT BEARING, AT NO CHARGE, SAYING IT WAS UNDER WARRANTY. THE VEHICLE WAS NOT IN AN ACCIDENT NOR WAS THE BEARING DAMAGED IN ANY SERVICE REPAIR PROCESS, INDICATING ONLY REASON FOR FAILURE OF BEARING AS POOR MANUFACTURING AND/OR INSTALLATION. BEARING IS EITHER MADE WITH INFERIOR MATERIAL OR NOT PROPERLY LUBED/PACKED.

2011 KIA SOUL BRAKE LIGHTS DO NOT ILLUMINATE WHEN ENGAGED BY PEDAL. TESTING LIGHTS SHOWS THAT ALL OTHER LIGHTS ARE IN WORKING ORDER. VEHICLE VIN WAS NOT INCLUDED IN THE STOP LAMP SWITCH RECALL ISSUED BY KIA IN 2013; HOWEVER, THIS APPEARS TO BE THE SAME PROBLEM AND IN NEED OF THE STOP LAMP SWITCH REPLACEMENT.

MY SOUL WAS INVOLVED IN A SIDE IMOACT ROLL OVER CRASH IM WHICH THE PASSENGER SEAT BELT UNLATCHED AND THEEE WAS NO AIR BAG DEPLOYMENT O WAS TRAVELING AT APPROXIMATELY 60 MPH AND THE TRUCK THAT STRUCK THE DRIVERS SIDE WAS TRAVELING AT APPROXIMATELY 30 MPH...UPDATED 08-06-15 *BF

AFTER A ROUGH WINTER IN PA. STARTED HEARING A LOUD THUNKING NOISE IN REAR OF CAR. NEVER COULD FIGURE OUT WHAT WAS GOING ON. THIS YEAR 2015 WHEN GOING FOR A INSPECTION, MY MECHANIC TOLD ME THE REAR TRAILING ARM BUSHING WAS COMPLETELY WORN AWAY. HE WAS VERY SUPRISED FOR THE MILEAGE ON THE CAR FOR THIS TO OCCUR. WAS MORE SUPRISED THERE WASNT A RECALL FOR THIS ITEM. WAS VERY COSTLY TO REPAIR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE FUEL GAUGE FAILED. THE FUEL GAUGE WAS SLOW TO REGISTER THE CORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY PUMP HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

ESC HAS ENGAGED AT 50 MPH ON DRY ROADS RAPIDLY SLOW THE CAR DOWN TO 15 MPH. THIS IS THE THIRD OCCURRENCE IN A MONTH.

OCASSIONALY THE HORN WILL NOT WORK. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUCKING NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DRIVING OVER BUMPS IN THE ROAD. THE CAUSE OF THE NOISE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE ENGINE RPM'S INCREASED TO 6000 AND THE VEHICLE SUDDENLY ACCELERATED IN REVERSE. AFTER SHIFTING TO NEUTRAL, THE ENGINE RPM'S CONTINUED TO INCREASE BEFORE SUDDENLY DECREASING TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

THE REAR WINDOW ON MY 2011 KIA SOUL SHATTERED AFTER CLOSING THE FRONT PASSENGER DOOR. THE DOOR WAS NOT SLAMMED OR CLOSED WITH ANY FORCE AND THE CAR WAS PARKED AND TURNED OFF AT THE TIME. IT WAS LIGHTLY SNOWING AND AROUND 20 DEGREES F WHEN THE INCIDENT OCCURRED. THE WINDOW WAS BROKEN FROM THE CENTER, BUT THE GLASS BOWED OUTWARD AND THE EDGES OF THE WINDOW HAD CRUMBLED AND FALLEN OUT AS WELL. THE GLASS IS VERY THIN AND LOOKS TO BE OF POOR QUALITY AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR WINDOWS BREAKING EVERY TIME I EXIT THE VEHICLE. *TR

I TOOK MY KIA SOUL IN FOR A OIL CHANGE AND TRANSMISSION OIL CHANGE. THE MECHANIC LET ME KNOW THAT THE AXLE SHAFT ON THE RIGHT SIDE OF VEHICLE WAS LEAKING AND NEEDS TO BE REPLACED. HE WAS UNABLE TO LOCATE THR PART BECAUSE MY VEHICLE IS A NEW MODEL AND THAT PART IN NOT IN CIRCULATION YET. I CALLED THE DEALER AND HE WANTED TO CHARGE ME 650.00 TO INSTALL THE NEW AXEL. THIS IS RIDICULOUS WHY THIS PART IS ALREADY WORE OUT AND THE KIA DEALER REPORTED THAT THEY WILL NOT COVER THE PARTS AND LABOR BECAUSE MY VEHICLE IS OVER THE 60,00 MILE WARRANTY. I JUST WANT TO KNOW IF OTHER VEHICLES THAT YEAR HAVE THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS SIDESWIPED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE AIR BAG SENSOR WAS RESET AND THE VEHICLE WAS REPAIRED. THE CONTACT WAS INVOLVED IN ANOTHER ACCIDENT WHERE THE AIR BAGS FAILED TO DEPLOY AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

VEHICLE HAS SOUND COMING FROM REAR. AFTER SOME RESEARCH IT APPEARS THAT THERE IS A BOLT LOOSE ON THE SUSPENSION ACCORDING TO HTTP://WWW.KIASOULFORUMS.COM/10-SOUL-PROBLEMS/19930-CLUNKING-RATTLE-NOISE-LEFT-REAR-SOUL.HTML#/FORUMSITE/20709/TOPICS/19930 I AM A SINGLE NEW MOM AND HAVING ONLY HAD THIS CAR LESS THAN A YEAR IM HIGHLY CONCERNED DIRECTLY BEHIND ME AND U CAN FEEL IT SHIFT. HILLS *TR

ON NUMEROUS OCCASIONS (APPROX 10 DURING LAST 2.5 ) AFTER MY 2011 KIA SOUL PASSED 1-YR MARK, RPMS WILL SUDDENLY INCREASE W/NO PRESSURE ON ACCELERATOR. USUALLY OCCURS DURING REPEATED LIGHT INTERMITTENT BRAKING/LIGHT ACCELERATION DURING SLOW & GO RUSH HR TRAFFIC, SPEED RANGE APPROX 8-15MPH. WHILE JUST CREEPING FOR A COUPLE MILES AT 8-10MPH, RPMS SUDDENLY INCREASE & STICK AT ALMOST 2000RPM - MUCH LIKE A "STUCK THROTTLE" IN THE OLD DAYS WHEN A TAP ON ACCELERATOR WOULD RELEASE IT. TAP ON SOUL ACCELERATOR DOES NOT "KICK DOWN" THE RPMS, REMAIN STUCK AT HIGHER RPMS. THIS PULLS CAR FORWARD WITH NO ACCELERATOR APPLIED & BRAKE FIRMLY DEPRESSED. CAN ONLY BE REMEDIED BY TURNING CAR OFF. OK WHEN START UP AGAIN. REPORTED 2-3 TIMES TO DEALERSHIP SERVICE, THEY FIND NOTHING. VERY UNNERVING, FEELS LIKE TOYOTA UNCONTROLLED ACCELERATION PROBLEM THAT WAS BLAMED ON FLOOR MATS. KIA FLOOR MAT NOT OUT OF POSITION WHEN THIS OCCURS. I NOW DREAD/TRY TO AVOID SLOW&GO RUSH HR DRIVING FOR FEAR THE PROBLEM WILL RECUR. *TR

MY SON AND I WERE IN A SEVERE CRASH. WE WERE HIT FROM BEHIND AT ABOUT 50 MPH BY TWO CARS. WE WERE KNOCKED OFF THE ROAD AND DOWN A DROP OFF. WE LANDED AND WENT OVER LARGE BOULDERS. CAR WAS TOTALED. FRONT END AND REAR END GONE. TWO WHEELS CAME OFF. NO AIR BAGS DEPLOYED. THIS IS A GREAT CONCERN FOR PEOPLE THAT MAY WANT TO PURCHASE THE SOUL. ALL OTHER VEHICLES IN THE CRASH HAD AIR BAGS THAT DID DEPLOY. I THINK IF OUR AIR BAGS WERE WORKING PROPERLY THEN MY SON AND I MAY OF NOT HAD SUCH SEVERE INJURIES TO OUR HEADS, BACKS AND NECKS. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACTED STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND GOING OVER A POT HOLE, THE BRAKES FAILED TO RESPOND AND THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

I BOUGHT MY CAR FROM MAZDA IN HILO, HAWAII. AFTER THREE MONTHS THE A/C WHEN IT IS TURNED ON, WOULD WORK FOR 5 MINUTES OR SO, THEN IT WILL BLOW WARM AIR. THE MAZDA DEALERSHIP IN HILO, HAWAII TRIED TO REPAIR THE A/C PROBLEM ONCE, THE PROBLEM PERSISTED, THEN MAZDA SENT ME TO THE KIA DEALERSHIP WHICH TRIED TO FIX THE A/C PROBLEM TWICE, WITH NO SUCCESS. I SINCE MOVED TO OAHU IN APRIL 9TH, 2014. THE A/C PROBLEM IS STILL ON GOING. MY NIECE BOUGHT KIA SOUL 2011 HERE ON OAHU AND HER CAR HAS THE SAME A/C PROBLEM, I HAVE. IS THERE OTHER KIA SOUL 2011 OWNERS WITH THE SAME A/C PROBLEM? *TR

THE ESC ON TWO SEPARATE OCCASIONS CAME ON WHILE DRIVING ON DRY ROAD BETWEEN 30 AND 55 MPH. TRIED TURNING PUSHING THE ON/OFF ECS SWITCH, BUT LIGHT WOULD NOT GO OFF. WITH VEHICLE STOPPED, SHIFTING TRANSMISSION WHILE PUSHING ON BRAKE PEDAL, ESC LIGHT WOULD NOT GO OFF. TURNED OFF ENGINE, WAITED A FEW MINUTES THEN RESTARTED, LIGHT CAME BACK ON. LIGHT WENT OFF AFTER DRIVING A FEW FEET AND STOPPING AT TRAFFIC LIGHT. I DO NOT KNOW WHAT DAMAGE OR PROBLEMS THIS MAY CAUSE TO THE OPERATIONAL CAPABILITIES OF THE VEHICLE. IF IT HAPPENS ONE MORE TIME, AS I SUSPECT IT WILL, I WILL CONTACT THE DEALER. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

THE RIGHT REAR PASSENGER TIRE MAKES A CLUNKING NOISE EVERYTIME I HIT A BUMP OR TURN THE VEHICLE. FEELS LIKE THE AXLE IS GOING TO FALL OFF. I SAW THAT OTHERS ARE HAVING OR HAVE HAD THE SAME PROBLEM. WANTED TO POST THE COMPLAINT, HOPING THAT SINCE IT IS A COMMON ISSUE, KIA IS FORCED TO HAVE IT FIXED OR REIMBURSE US. IT'S OBVIOUSLY A PROBLEM WITH THE MAKE OF THE CAR. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE REAR LIGHTS WERE NOT BRIGHT ENOUGH WHICH PREVENTED HER FROM SEEING WHEN REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,500.

MY SOUL IS A FIVE SPEED, I WAS STOPPED AT A STOP LIGHT, IN FIRST GEAR READY TO START ACCELERATING, WHEN I REALIZED, MY CAR WAS REVERSING INSTEAD OF GOING FORWARD. I COULD NOT GET IT OUT OF REVERSE, NO MATTER WHAT GEAR I SHIFTED TO. OTHER FAMILY DROVE MY CAR AS WELL, AND HAD THE SAME ISSUE. EVERY GEAR IS REVERSE, IT IS NOT ALWAYS HAPPENING, BUT IT HAPPENS EVERY ONCE IN AWHILE. HAD TO HAVE IT TOWED TO WHERE I BOUGHT IT, BECAUSE I COULD NOT GET INTO FIRST TO MOVE IT. *TR

I WAS DRIVING AND A PEBBLE HIT MY WINDSHIELD CAUSING A CHIP WHICH TURNED INTO A CRACK. I GOT IT FILLED AT SAFE LITE. 3 DAYS LATER ANOTHER PEBBLE HIT MY WINDSHIELD CAUSING A CRACK. IN THE PAST 3 YEARS MY WINDSHIELD HAS BEEN HIT & CRACKED AT LEAST 10 TIMES. I HAVE BEEN DRIVING 18 YEARS AND HAVE NEVER HAD A CHIP OR CRACK IN MY WINDSHIELD.OBVIOUSLY KIA SOUL WINDSHIELDS ARE DEFECTIVE AND SHOULD BE RECALLED. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET THE COST OF A NEW WINDSHIELD. *TR

TOOK CAR TO KIA DEALERSHIP BECAUSE OF A CLUNKING NOISE IN REAR PASSENGER SIDE OF CAR WHEN CAR HIT BUMPS IN ROAD. TECHNICIAN WAS AWARE OF PROBLEM ON THIS TYPE OF CAR. THEY RETORQUED THE REAR CONTROL ARM BOLTS. I DO NOT KNOW IF THEY DID OR DID NOT HAVE A SERVICE BULLETIN ON THIS PROBLEM. I JUST WONDER HOW SERIOUS A PROBLEM THIS COULD HAVE BECOME. *TR

WITHOUT WARNING AND WHILE DRIVING ON DRY PAVEMENT EVEN AT STEADY SPEED ESC WARNING LIGHT FLASHES AND VEHICLE SUDDENLY LOOSES POWER DRASTICALLY (BARELY RUNS) .ESC ACTING LIKE CAR IS ON ICE WHEN IT IS NOT . DROVE 1 MILE ON DRY PAVEMENT WITH CAR BARELY RUNNING. PROBLEM IS INTERMITTENT AND HAS OCCURRED ON 3 OCCASIONS WITHIN 300 MILES OF DRIVING. HAD CAR TO DEALER FOR ESC MALFUNCTION ON 3-4 OCCASIONS FOR THIS PROBLEM AND PROBLEM STILL OCCURRING. DEALER ACKNOWLEDGED PROBLEM ON VISITS 1-2. BRAKE SWITCH & ABS MODULE REPLACED BUT DID NOT SOLVE PROBLEM . LAST VISIT AFTER ANOTHER ESC BREAKDOWN THEY SAID THEY COULD FIND NOTHING WRONG , EVEN THOUGH IT MALFUNCTIONED ONLY 2 DAYS BEFORE CAR BROUGHT IN. DEALER HAS HAD CAR IN SHOP FOR OVER 1 MONTH TOTAL TIME. THEY APPARENTLY ARE UNABLE TO FIX IT. I AM DRIVING AN UNSAFE CAR WITH ONLY A LITTLE OVER 9000 MILES ON IT THAT IS STILL UNDER WARRANTY. YET THEY HAVE OFFERED NO RESOLUTION. I DON'T NEED MY CAR TO GO INTO "LIMP MODE" WHILE PASSING A CAR ON A 2 LANE ROAD!. CAR RUNS NORMAL HOWEVER IF ESC SWITCH IS TURNED OFF. *TR