While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in the Body Domain Control Unit (BDC) causes the headlights and taillights to momentarily lose power while driving. Kia is now recalling nearly 74,500 Sorento vehicles, including Sorento Hybrid and Sorento Plug-in Hybrid models from the 2024-2025 model years. This issue arises from a logic flaw in the BDC, resulting in the temporary failure of the low-beam headlights and taillights, which poses a significant safety risk for drivers. Kia will provide a free software update to fix the issue" There were no warnings, warning signs, or dashboard lights, so it was very alarming.
2022 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →
My vehicle has an active fire-risk safety recall, but Kia states the remedy is not available yet. The recall notice explains that the wiring harness for the HVAC blower motor may be inadequate and can cause a vehicle fire. I am concerned for my safety and my family’s safety because I have small children who ride in this vehicle daily. I contacted my Kia dealership, but they will not provide a rental or alternative transportation and will not confirm whether the vehicle is safe to drive while waiting for the remedy. I am being forced to continue driving a vehicle that may catch fire, and Kia has provided no temporary safety solution. I am requesting NHTSA to review this situation because Kia is not offering any safe option for owners while the recall is unresolved. The recall involves a potential fire inside the vehicle cabin, and yet there is no inspection, workaround, or transportation assistance available. This puts consumers at risk.
Driving down the freeway and heard a loud explosion and sunroof shattered with glass falling into the car. It was very discontenting and if there were more cars on the freeway overpass at the time it could have caused an accident as I was stunned by what had happened and lowered my speed. This could have easily led to a collision Went to Kia and mechanic inspected roof and said it appeared to have blown outward and was not struck by an object. He further said it was not safe to drive as the small glass pieces could get imbedded in the frame and come loose at a later date and cause harm.
The rear backup camera brackets inside are broken, causing the camera to dangle down. There was a recall on 2022 kia sorentos for this, but my VIN number is not coming up as part of the recall when it should be. This causes me to not be able to visibly see the things in the rear when the car is in reverse. There are no warning lights, lamps or messages to notify of thus.
2022 Kia Sorento X-line SX Premier model (89435 miles) 2.5 l Turbo GDI is going into limp mode when trying to accelerate. The (A) Auto Stop indicator illuminates. Pulled car over, placed in park, turned off, restarted after waiting about a minute, no warning lights, car drives and acceleration is normal. About one year ago, car experienced the same problem, took to dealer for diagnostic troubleshooting, the battery was suspected and replaced, issue persisted, the codes indicated either low pressure or high pressure fuel pumps, the low pressure pump was replaced, after further drive testing by the dealer issue was still present, the high pressure pump was replaced and the issue was resolved. Fuel pumps were replaced under warranty. Kia dealer said that Kia engineering believes the issue is possibly heat related, I live in Phoenix, Az. Summertime temperatures exceed 100 degrees in summer some days exceeding 110 to120 degrees. A month ago September 2025, the car experienced limp mode again this time with check engine light, problem was identified with faulty low pressure fuel pumps gasket which was replaced. The limp mode has been experienced again 5 times in last month, twice today. Ambient Temperature in 80s. This is a significant problem that could lead to a possible accident if the car fails to accelerate properly. My wife is afraid to drive the car until the failure mechanism is identified and is properly repaired.
The design of the grill on this vehicle is poorly constructed and leads to safety issues. I purchased the vehicle in October 2024 and early January 2025, my husband was driving on the highway when the vehicle stopped. No lights, no warnings, just stopped providing power-while driving at a high speed on the highway. He was able to make it to the side of the road and get home that evening only to find out the radiator was punctured and needing replacement. Just 4 months later the exact same thing happened. The grill has no protection for an essential part of the vehicle. Minor road debris can completely shut down the vehicle, without warning, leading me to believe it is not intended to be on the road with its current design. The dealership has replaced the radiator both times and I’ve reached out to Kia directly. This is not an uncommon issue for this model. Many accounts of this exact same problem on social media and other public forums. Kia is aware this design flaw puts their customers at risk and are doing nothing to prevent it.
My check engine light came on and my SUV started sputtering so I pulled over called my Husband who came and had it towed to Langdale Kia of Valdosta, Ga.
The contact owns a 2022 Kia Sorento. The contact stated that after coming to a complete stop, while attempting to accelerate, the vehicle failed to immediately respond. Additionally, the “Battery Failure” and check engine warning lights were illuminated in red. The contact scheduled an appointment with the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.
2022 Kia Sorento LX started off with rpm acceleration randomly. It progress and started happening multiple times during a ride. Took it to Jake Sweeney Kia dealership, they were not able to pick up on any codes. They said they tried a flight recording and couldn’t record data, but not even 15 minutes off the lot the symptoms proceeded. Now the vehicle is trying to shift gears while in drive. I’ve provided videos and the dealership responded back and said, “After speaking with my manager about this situation I can't really do too much until it becomes a constant issue. I know that isn't what you want to hear but at this time without a check engine light or it happening all the time there isn't much I can accomplish for you.” Not only is this a safety hazard for myself and my child this is negligence on Kia and Jake Sweeney Kia Florence.
2022 Kia sorento under 86,000 miles is jerks intermittently but no codes are being shown. Currently at the dealership and tech suspects transmission, which has been reported by numerous consumers of this issue but the recall was only applied to certain Kia sorentos and it should be broader.
I am filing this complaint regarding a serious transmission defect in my 2022 Kia Sorento. The vehicle frequently hesitates, stalls, and at times fails to accelerate properly, creating a dangerous situation when driving in traffic, merging, or crossing intersections. This poses a direct safety hazard to me, my passengers, and other drivers on the road. I brought the vehicle to Mark Kia Service in Scottsdale, AZ. The dealership acknowledged that the transmission issue is a known defect in this model. However, they refused to repair the problem unless they could “replicate” the malfunction during their testing. Because the issue is intermittent, it does not always occur on demand, leaving me without any repair or resolution despite the safety risk. This policy effectively forces consumers to continue driving unsafe vehicles. I have already experienced several close calls where the vehicle’s hesitation and lack of response nearly caused an accident. The defect is widely reported among other owners of the 2022 Sorento, yet Kia and its dealerships are failing to provide adequate remedies under warranty. I am submitting this complaint to request an investigation into Kia’s handling of this matter. The failure to repair a known transmission defect, despite documented safety risks, places drivers and the public in harm’s way. A recall or mandatory corrective action should be considered to ensure consumer safety.
Everytime i put my car in cruise control for 1-2 minutes after i take the cruise control off the breakers are gone and them come back
While driving my 2022 Kia sorento on the interstate a sudden check engine light illuminated and the car totally stalled out with a severe decrease in power causing me to almost be rear ended by interstate traffic before I could get off the road safely. After taking the vehicle to the dealership for diagnostics I was informed there was a P1C2D03 trouble code which is associated with the 8 speed dual clutch transmission indicating an internal fault in the electric oil pump of the TCU. Upon further investigation we find out this code was associated with a safety recall that went out for this particular Kia model and transmission. The original owner took this car in to have the recall repaired back in 2023 without the fault code showing or any issue presenting from the vehicle. They were simply taking it in to clear the recall they were sent. While it was at the dealership they flashed the system like they were supposed to do according to the campaign instruction and sent them on their way. Fast forward to now and I am getting this same fault that the recall was sent out for but I have the code which according to the campaign instructions Kia was supposed to replace the transmission due to a mfg defect. Kia is refusing to replace the transmission now saying the recall can not be reopened and since I am the second owner and my warranty is expired I will have to pay over $5,000 for a replacement.
At start up, vehicle’s engine will sometimes have abnormally strong vibrations/shaking, loud noises, and will only produce reduced power (vehicle struggles to accelerate). The check engine light is illuminated when this happens. I am typically able to clear it by shutting off the vehicle one to two times. I have attempted to repair this defect at least 4 times but Kia has been unable to resolve.
The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.
The contact owns a 2022 Kia Sorento. The contact stated that while at a stop light, the accelerator pedal was depressed, and the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4. The vehicle was not repaired, and the mechanic referred the contact to the dealer for additional assistance. The vehicle was taken to the dealer and was diagnosed with a fuel injector failure. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed that the parts need to be ordered to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,880.
I saw the KIA Sorento safety recall #24V-220 for the defective high pressure fuel pump. When I look up my VIN on your site, it doesn't show this affecting my vehicle. Although my vehicle does this exact same thing. It will randomly go into limp mode and not accelerate when pulling into traffic. I took it to the Kia dealer and they said it is the Fuel Rail Pressure Sensor and would be $1266 to replace. I believe this is an Increased Crash Risk due to the loss on acceleration when the vehicle converts to limp mode and should be added to the recall you issued under #24V-220.
Jenkins kia of Ocala Florida sold me this car as a certified used car on July 4 2025 without fixing or disclosing the fact this vehicle has 2 recalls! I want to file a formal complaint with you against this company. This car should never have been sold as a certified used vehicle with these 2 safety recalls not being addressed, fixed or mentioned!
My 2022 Kia Sorento keeps loosing power while I’m driving. Now the check engine light is o w
The engine light came on and then two hours later the entire system started flashing and the engine started stalling. The car would not accelerate and had to be taken to Kia. This is the SECOND time this has occurred. The first time, the engine froze and I could not accelerate on the highway. I barely got to the side and had to get towed to Kia. Please, please investigate this vehicle and the power train.
A coin slid underneath parking brake lever while driving on the freeway. The car came to sudden stop and would not move until i removed coin from under the lever. It could have caused a major accident
Thermal Module went out, causing car to not accelerate when pressing on the gas pedal. Mileage at 76,000
The fuel injectors, it is available for inspection. The vehicle feels like it is going to stop unexpectedly, or will not accelerate when it is suppose to, which leads me to feel unsafe driving it with my children. This is the same exact issue we had previously and it was confirmed and fixed by the dealership. The component was previously inspected and confirmed but since happening again has not been- I called the dealership and told them about the issue and they stated my vehicle was not included and they are on a month wait list. The check engine light is on. My check engine light came on, when accelerating the vehicle seems to "jump" or need a minute to catch up. It also makes a sputtering and a "tink-tink" noise when the vehicle is on. We had this exact issue moths ago and it was the fuel injector- which was replaced by Kia.
My 2022 Kia Sorrento’s engine seized while stopped at a stop light. It is my understanding that this is a common issue with Kia vehicles. Kia is denying this being an issue with their engines despite the documented history of this problem. Since my engine has seized the problem can’t be reproduced on my specific vehicle. It is currently at a local dealership.
Vehicle lost power and transmission failed. Vehicle only has 36,000 miles. Dealer is denying recall from manufacturer.
Transmission loses power.Does not go foward after being in park. Have to turn off car and start it again making weird noise never heard before when it starts and when you turn it off. Has happened several times while driving.
The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the engine revved without the vehicle responding as needed. The contact stated that the check engine warning light was illuminated. The contact pulled over and turned off, and restarted the vehicle, and was able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that a cylinder was clogged, and the engine needed to be serviced. The vehicle was repaired; however, the contact stated that later while driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that the "Service Transmission" warning light was illuminated. The contact had taken the vehicle back to the same dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact drove the vehicle back to the residence, restarted the vehicle, and shifted into reverse(R), and the contact heard an abnormal grinding sound with the "Transmission System Error" message displayed. The contact had the vehicle towed to the same dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN vehicle was not included. The fail
Loss of power while driving. Oil level severely low, almost two quarts of oil. No oil leakage under vehicle or in engine compartment. All scheduled maintenance was performed. Once brought to the dealership to diagnose, I was stated nothing was wrong and it was over on oil. No reason to be low on oil or recognize the loss of power.
Upon normal driving the vehicle suddenly lost power and would only go around 20 to 30 mph. This has happened twice in the past week. Very slow acceleration from a stop and had to actually pull off the road into a parking lot to let traffic pass. Took it to dealer and they said there were no active codes or anything visually presenting and they could do nothing to remedy the problem. My wife uses this vehicle in her work sometimes and has to drive sometimes 30 to 40 miles on her job and if this happened suddenly on an interstate it could be catastrophic. I'm afraid to let her drive it. No check engine or other warning lights come on. The vehicle has 58xxx miles and I hope I'm not being given the run around till the warranty expires. I notice there was a recall on this type of vehicle for this exact thing happening on 2022 models manufactured before August 2022 which ours was, taking delivery on 1/31/2022. It has the 2.5L turbo GDI engine as in the recall but is AWD.
I went for my regular wheel alignment last week and was told my tires need to be replaced - the tread was down to 3/32. I only have 30000 miles on the vehicle. I called Continental and was told the tires are considered a "performance" tire and therefore have no tread warranty. I bought a new set o Michelin Defender tires today. When I look on line, Tire Rack for example says the tires should be good for 65000 miles. I did not expect to have to buy new tires this soon. I am a retired safety engineer civil servant that worked for the Army Tank Automotive Command and also NASA and was involved in several tire recalls in the 1980s for Firestone so I have some knowledge about tires. I rotate the tires every 5-7k and get a wheel alignment at the same time. I do not abuse my tires. I feel that Continental came up with a term so they do not have to stand behind their product. I will never buy their tires. This set came OEM with my new Sorento
The AC condenser has failed. Kia said the condenser is damaged in the far corner of the condenser where it meets the rubber. They said the warranty would not cover the repair but could not explain the damage. I have reviewed a webpage where many Kia Sorento owners had this issue. The techs all said the same thing: the rock-damaged condenser and warranty won't cover the cost of almost 1500 dollars. Now, they are stating a rock didn't damage it, but there is unexplainable damage, and they won't cover any costs. The vehicle is a 2022 with 29,000 miles.
I received a rock hit that punctured the radiator. The front of this vehicle has large holes in the grill that do not prevent rocks from hitting the radiator. This has required me to replace my radiator at my own cost. Many owners are installing metal mesh behind the front facia to protect the radiator. This vehicle needs to be recalled to install a similar protection and KIA need to reimburse owners for related repairs. A punctured radiator caused loss of coolant to the environment and can lead to catastrophic engine failure if it overheats.
Driving down the road and the sunroof exploded. No other cars were around me so no project was thrown from another vehicle. Took the vehicle to the dealership. The service tech confirmed nothing was thrown and it appears the glass imploded from the inside. We are over 60,000 so not covered by warranty. He stated he would send through to Kia to see if they would replace and was rejected. Was told to take it some place else to get it fixed. Contacted a local auto glass, they will not even touch it. Contacted another, the entire panoramic roof must be replaced even though it was only the front moving part that shattered. I am out $1,300 and a vehicle until the glass arrives which I was told will take weeks. Searching the internet I see there have been numerous complaints of this issue. Something needs to be done. No there was no crash, but very easily could have.
Strut noise
Vehicle jerks and goes into a neutral mode while driving. Vehicle shifter still shows it's in "Drive", but vehicle stops moving. Once I drift over to the shoulder of the road, I can shut the engine off and restart. Then it moves. Twice this has happened now. Once on December 13, 2024 and again on January 24, 2025. I reported this to my dealership, Gurley Leep Kia with the first incident and they said it was just a fluke. They did not pursue inspecting anything on the vehicle, knowing some 2022 Sorento's were involved in a transmission recall. In both incidents I was driving on an incline. My VIN currently doesn't have a recall on it, but should. This could result in a crash.
The vehicle experienced multiple critical mechanical failures, including defective injectors, transmission issues, and a malfunctioning differential. The dealer repaired some of the previous issues, such as the differential in August 2024 and the transmission in October 2024 (which required three weeks of repair). However, they refused to repair the defective injectors, even after the NHTSA issued an alert on September 1, 2024, regarding injector problems. I was never notified of this alert. On January 8, 2025, while driving with my family, the vehicle suddenly stalled without any warning, creating a dangerous situation on the road and putting our safety at significant risk. This resulted in additional expenses, including towing costs ($300) and alternative transportation by taxi ($150). I had to pay $1,851.98 out of pocket to repair the injectors with an independent mechanic after the dealer refused to cover it. There were no warning lights or messages before the sudden stalling incident. These issues have been partially inspected and addressed by the dealer and independent service centers, but the recurring failures persist, posing ongoing safety risks.
My wife was driving down the highway (XXX) after dropping our daughter off at school. The closest car was approximately 10 cars ahead of her and there were no vehicles behind her. The outside temperature was about 48 degrees, the A/C was set to about 70 degrees. She was driving about 70mph. My wife described the sound to be what she thought was a shotgun blast above her head followed by wind noise like if the sunroof had opened. She looked in the rear-view mirror and observed glass flying behind the car, and what sounded like glass continuously falling on to the cloth for the retractable headliner. When she arrived home I took pictures of the sun roof and noticed that the glass appeared to be pushed upwards (away from the car) as if the glass had been over-pressurized and "popped". By the looks of the glass it appeared as though something massive had been thrown from the inside of the car through the sun roof (although not possible as my wife is small and the retractable headliner was closed). My two youngest kids were in the car with my wife and if the headliner would have been retracted they 100%, without a doubt in my mind, would have been injured by the blow back of the glass "exploding". For context I am an Aviation Electricians mate in the Navy and it looked the exact same as when we have had windows on our Aircraft fail and they have blown outwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine light came on while driving . Solid light. Car started to vibrate and felt like it would stall. Engine has only 38,000 miles. Kia Greenway Certified Technicians at Hickory. They charged me $200 for the diagnosis. They later said the check engine code was due to bad fuel injectors, I paid $950 for that service. That day I took the car out and after 5 minutes of driving it I had to go back to Kia to tell them my check engine light was on again. Now they said they had to drain the gas because the tank was damaged, They charged me $900 and $350 for the spark plug replacement, but none of that worked. The car continues to have problems and they don't know what it is. There is some defect in this car model that should be investigated because I have read on internet forums and I am not the only one with this complaint.
I've taken my vehicle to the dealership and explained what issues I'm having. I was told that the TEC experienced the same issues. When I asked for a loaner car until they make the repairs needed I was told that they don't give loaners out unless I call customer relations which I did and filed a complaint. My complaint was escalated to corporate and the person that was handling my complaint told me due to the regulations in my state they're not able to assist me with my concerns. I explained to her that I could not go over 5miles, the truck would and has shut down on me and my family while driving on the interstate. I've had my truck towed three times. Then the transmission light comes on the dealership stated they can't find anything wrong with the truck. At this point I don't even want the truck anymore I don't feel safe driving the vehicle anymore. I explained my concerns to the dealership and corporate office customer escalated Case Representative (Tiffany) and still no one CARES is it going to take for myself or my kids to lose their life in order for them to take this seriously!!!!! Case # [XXX] is my case number.... Please assist me with this matter as I'm currently deployed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have had this happen 4 times now with my Sorento hybrid where the gas engine does engage with the drivetrain, leaving only the electric motor providing power. All incidents have occurred where I was sitting idle with the vehicle on. All incidents occurred when I had the vehicle in ECO mode. 2 of the 4 incidents have warnings about pulling over immediately because the hybrid battery was nearly depleted. The only resolution I've had is to pull over or come to a complete stop on the highway and restart my vehicle. Afterwards, the vehicle runs normally. I have not brought this up with a Kia dealer due to others I've discussed with saying Kia does not know what is happening. The circumstances that replicate this problem are probably difficult to recreate.
I was driving on a busy road when the computer system completely stopped the engine from running and gave a message/notice appear, accompanied with an alarm stating "engine failure." I had to put the car in neutral and try to pull over to safety. This is the third time this has happened. The second time, the dealer repair shop ran a diagnostic test and told me that they reset the computer, and nothing was wrong mechanically. This time, it is sitting at the dealership waiting to have a diagnostic test done, but I was told it was likely just a computer issue. Prior to the engine being completely stopped, the car will jump gears while driving [i.e., from 1st to 5th while going 25 miles an hour and not accelerating], and the car feels like it is misfiring. The car is two years old and has 50,000 miles. It should not have any of these issues. A car should not be putting my life in danger while driving for no reason and without any effort to fix it.
The contact owns a 2022 Kia Sorento. The contact stated while driving 70 MPH, the forward camera was obstructed. The steering over corrected while turned off. The vehicle was accelerating and decelerating independently. The Forward Collision Avoidance system engaged without an object being nearby. Additionally, the driver’s side seat belt randomly unlatched. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, who diagnosed and determined that the transmission and seat belt needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case but declined to buy back the vehicle. The failure mileage was approximately 28,660.
Check engine light came on after a weird sound clanked on start up. Error code p1c2d03 Was told it was a major transmission problem “Not related to the previous recall” I did trade the car in immediately due to being 3000 miles from home when it happened.
WHILE PARKED ON A RESIDENTIAL STREET. I STARTED CAR AND PUT IT IN REVERSE. CAR WOULD NOT REVERSE WHEN I APPLIED GAS. I SHIFTED TO DRIVE. CAR WOULD NOT GO FORWARD WHEN I APPLIED GAS. REPEATED ATTEMPT TO REVERSE. NO MOVEMENT. SHIFTED INTO DRIVE AND AFTER APPLYING MORE PEDAL , ALMOST TO FLOOR, CAR LURCHED FORWARD. IN JUST ABOUT 30 MINUTES LATER CAR AGAIN WOULD NOT MOVE WHEN REVERSING. IT DID GO FORWARD IN DRIVE THE SECOND TIME. THE KIA DEALERSHIP HAS BEEN DEALING WITH A COMPLAINT REGARDING THE CAR GOING INTO LIMP MODE WHILE MERGING IN TRAFFIC ...AN ON GOING PROBLEM SINCE THE CAR WAS AT 25,000 MILES. THEY HAVE "RESET" THE TRANSMISSION ACCORDING TO A RECALL NOTICE BUT SAY THEY CAN NOT REPLACE TRANSMISSION WITHOUT A "CODE" THAT VERIFIES IT IS THE TRANSMISSION. THIS IS A NEW ISSUE BUT ALSO UNABLE TO PULL ANY CODES. THERE IS A DEFINITE SAFETY CONCERN WITH DRIVING THIS CAR. WHAT CAN I DO.
6 different times my wife has driven the vehicle and when at a stop and restart the vehicle will not go over 25 mph even when the gas pedal is pushed to the floor. The vehicle while driving would lose power and decelerate and would only go 25-30 mph. I have two videos of it happening with her even after the previous day of the vehicle being at the dealership for the same problem. The A on the dash was not supposed to be blinking while driving according to dealership rep. I have the videos also but can’t upload them because they are bigger than allowed. I am concerned after reading reviews of other owners having the same problem but no resolution has been found. I am concerned for my family that ride in the vehicle to neighboring states for ball tournaments. Please help try to find a resolution to this issue before my family or another is injured or killed.
The vehicle began misfiring while driving on the highway. The check engine light turned on. The vehicle shook violently when the gas pedal was pressed. The vehicle was unable to accelerate and required the driver to pull over on the side of the highway. This issue has presented itself several times since the original incident. After multiple visits to the dealer, the issue has NOT been resolved. The check engine light has been caused by code P0301 (misfire cylinder 1) as well as P0304 (misfire cylinder 4). Spark plugs and ignition coils have been replaced by the dealer, but the issue still persists. Forcing the vehicle to pull over and being unable to accelerate on the highway is risk to the driver's safety as well as the safety of other vehicles on the road. The vehicle also now struggles to start and begins misfiring when left off overnight and started cold.
Automatic stop start admission. Was turning right on a green light. The vehicle stalled while trying to take the turn. All the dash lights flickered and the dashboard made a buzzing sound. Then vehicle then shut off, while trying to take the turn. There was 4 people in the vehicle 2 of them small children. We almost got hit on the left side of the vehicle. Because the light that was green had turned red. This is the fourth time the vehicle had failed us. By shutting off while driving. We having taken the vehicle in 2 times to be inspected by Kia, but have been told there is nothing wrong with the vehicle. But we are still having issues. There is no warning signs that the vehicle is going to shut off. It shows it after the fact.
10/19/2022 – Vehicle stuck in drive and would not shift out of drive. Vehicle towed to the dealer and not touched for a day and a half. Dealer found walnut lodged in shifter column which was preventing the shifter from going into park. Dealer also performed software update on vehicle. 10/21/2022 – Picked up vehicle and it was shifting very hard through every gear, returned to the dealer for further repairs. 10/26/2022 – Picked up vehicle again and performance improved but it still shifted hard and lurched when coming to a stop and when going in reverse. Dealer stated that they had retrained the transmission and performed another software update related to the transmission. I told them that I was driving out of town tomorrow morning for 10 days and that this was the only vehicle I could take and asked if they could provide a rental. Dealer stated that the current issues would not cause any long-term damage and that I could bring it back when I got back in town and that they would take care of it then. 11/17/2022 – Returned vehicle to dealer to correct the previous issues, they said that they did another software update and that it is shifting properly. Performance has improved but the vehicle would still lurch when going into reverse and occasionally when coming to a stop. 12/22/2022 – Returned vehicle for scheduled maintenance and safety recall for the transmission. Another software update was performed and transmission has been working without issue so far. 4/18/2024 - When
Drivers seat is moving all the way forward & inclining all the way towards steering wheel while operating vehicle and I am unable to stop stop it or move it back. This has happened to me 4 times now, 2 of them at high speeds & there is no rhyme or rhythm to when or if you can adjust the seat back. It stayed all the way up after parking & sitting in my driveway for about 14 hours, I was able to move it back but after driving it about 2 miles it moved all the way up again & I so far am unable to move it back. This nearly caused me to crash the first time it happened & I am simply lucky to by thin enough to fit in the tiny space & somewhat see the road long enough to stop. Someone 10 pounds heavier likely would not be so lucky & would most certainly crash.
On 3/5/24, the vehicle began to limp shortly after starting it and driving a little ways. I pulled off and a majority of the lights on the dash came on. I turned vehicle off and then on, and the check engine light stayed on. I was then able to drive car as normal. The check engine light eventually went off. Service department said they were unable to do anything unless the light was on. For the next few months, upon starting the car, the auto start/stop light would flash on the dashboard. The car would limp until you turn the car off and back on. Once turned back on, the car would drive normally. On 5/20/24, check engine light came back on. Drove to dealership where I had to schedule an appointment for diagnostic testing. On 6/6/24, I had diagnostic testing done at a service department where they found that the fuel rail had gone bad.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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