Purchased vehicle new on 4/7/21 Had an issue on 4/15/21(NHTSA CLAIM# 11408325) - Sons Kia advised that it was just a loose battery terminal cable. Pleaded with them to replace cable for possible short to no avail. On 6/6/21 - the car wouldnt open with key or UVO application - called KIA Roadside Assistance twice and couldnt get anyone. After a couple of hours, the car finally had power and let me in. While driving home, on the interstate, I was going 60 mph. I tried to speed up, but the car wouldnt let me and the RPM stayed at 2(2000). When I got off the exit, I slowed down to turn. When I went to push gas, it didnt want to accelerate. It finally accelerated after a couple tries. Additionally, I noticed when speeding up and slowing down - I hear clicks when the gears change. I dropped the automobile off at Calavan Kia in Lithia Springs, GA. Waiting on a service advisor to call.
2021 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.
I'VE HAD VEHICLE FOR APPROXIMATELY TWO MONTHS AND TWO DAYS. INTERMITTENT ISSUE WHERE VEHICLE FAILS TO ACCELERATE WHEN MAKING A TURN AFTER STOPPING (NO VEHICLE IN FRONT) OR ACCELERATING FORWARD AFTER A STOP (STOP LIGHT WITH VEHICLE IN FRONT). ISSUE OCCURRED FIRST ON 20 FEB 21 AND AGAIN ON 23 MAR 23. VEHICLE WAS PURCHASED 23 JAN 21. ISSUE SO FAR APPEARS TO OCCUR MONTHLY AROUND THE SAME TIME OF THE MONTH. ISSUE NOT EASY TO REPLICATE. CONCERNED THAT ISSUE COULD CAUSE AN ACCIDENT AS VEHICLE LITERALLY ACCELERATES ABOUT 1-2MPH AND WHEN OUT OF "DANGER ZONE" ACCELERATION PICKS UP. VERY SCARY. REFER TO THIS FORUM THREAD - IT APPEARS A COUPLE OTHER PEOPLE MAY BE HAVING A SIMILAR ISSUE. HTTPS://WWW.KIA-FORUMS.COM/THREADS/SPORADIC-ISSUE-NO-ACCELERATION-FROM-STOP.350565/
TL* THE CONTACT OWNS A 2021 KIA SORENTO. THE CONTACT STATED THAT UPON PARKING HIS VEHICLE IN A PARKING LOT, THE FORWARD COLLISION AVOIDANCE WARNING ACTIVATED WITHOUT ANOTHER VEHICLE BEING IN THE VICINITY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FORWARD COLLISION AVOIDANCE SENSOR HAD DETACHED FROM THE FRONT DRIVER'S SIDE BUMPER AND RESTED ON THE BUMPER BY THE CONNECTING WIRES. THE CONTACT THEN TOOK THE VEHICLE TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE THEY CONFIRMED THE FAILURE AND INFORMED HIM THAT A NEW BUMPER HAD TO BE ORDERED TO FIX THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.*DT*JB
HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2021 Kia Sorento → · Every Sorento year → · How the figures are calculated →