2015 Kia Sorento complaints

My engine for this 2015 Kia sorento failed on 6/1/2023. This can put others at risk because Kia continues to know that their Theta ii engines can fail and have not done enough to prevent this problem. Additionally, there are not enough kia technicians available to diagnose engine failures in a timely manner. I have been waiting 3 weeks and my car has yet to be diagnosed. Kia should not be allowed to continue selling any models that have the Theta ii engines until they properly support individuals that have been affected by this problem.

I was driving down the road and a loud knocking started and now the car won’t move. I was told that something might be wrong with the computer protecting the engine.

Engine failure , car stopped running , me and my family could’ve gotten a very bad accident , I had to pay 8,400$ out of my own pocket to replace the engine failure

The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart after several attempts. The contact stated that several unknown warning lights were illuminated. The VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was towed to a local dealer, where it remained awaiting diagnostic test and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 50-55 MPH, he heard an abnormal popping sound and the vehicle spontaneously caught on fire. The contact was able to pull off the highway. The contact stated that he could see flames under the hood. The contact called 9-1-1 however, by the time the Emergency Services arrived on the scene, the fire was independently extinguished. The contact stated that the fire started in the engine compartment. The engine was previously replaced at 85,000 miles. The check engine warning light was occasionally illuminated and then disappeared on the vehicle. A Police report was filed. The Fire Department also arrived on the scene. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 155,565.

Paint coming off. peeling, flaking

Unknown Paint started chipping little by little and a big chunk just came off.. I'm concerned became new chips are appearing.

Transmission failed, unable to shift vehicle gears. Vehicle repaired by Certified Manufacturer's dealer. Unknown if part available for further inspection. No lamps or warnings prior to vehicle failure.

UNKNOWN My issue is PAINT DELAMINATION. I own a 2015 KIA Sorento, color is PEARL WHITE. I understand that this type of factory paint defect is not uncommon with a 2015 KIA Sorento, especially with the color being pearl white. Here is a description and timeline of my paint delamination: Sept 2022, I noticed a relatively small paint chip (1" x 4" long) on the drivers side pillar. Very unusual but I didn't overthink this paint peeling scar. Feb 2023, on the same pillar, the delamination enlarged to 4" x 10" and I became fully aware of this factory defect. A few weeks later, Feb 2023, I noticed paint had chipped off and peeled off the roof , located directly above the windshield. Now I'm considering a visit to my KIA dealership, in West Covina, to show them my car. I'm totally confused and worried about the paint condition of my car. In late March 2023, I noticed a small paint chip on the passenger side pillar. I touched it gently and the paint delamination in this area did what it does. It easily peeled off with the slightest touch. Now, I'm convinced that I need to discuss this factory defect with KIA. A week later, April 2023, while washing my car the water pressure from my garden hose literally peeled off enormous amounts of paint from the defected areas. In fact, some paint chipping started on the hood. I also noticed paint blisters and bubbles on the side doors. Those blisters will soon peel off with wind or water. I will download pictures of the delamination infested car.

Engene damage by the problem have in the oil pump. Kia doesn't whant give warranty they say im not firs buyer. But is oficial this car has extende warranty by demant government about replacement fix engine.

Kia doesn't whant fix my kia sorento . Say i m not firt owner. The extended cover that . the Kia engine recall extended warranty? The warranty has been extended to 15 years/150,000 miles for engine long block assembly repairs due to connecting rod bearing damage. As previously mentioned, the warranty only kicks in once the knock sensor software update has been completed.Jan 19, 2023 https://www.fixdapp.com › kia-engi... Kia Engine Warranty Extension - FIXD

Engine had adequate oil 2 days prior to complete engine failure. Vehicle is available for inspection. In terms of safety, the driver was suddenly stranded on the highway. While driving we experienced loud noises from the engine. Upon inspection, the dip stick showed no oil. We added required oil before starting the engine but soon after starting and driving the engine seized. There were no apparent leaks and no warning lamps. The mechanic confirmed seized engine due to the lack of oil.

Traveling back from Panama City Beach, on 10/14/2022 Florida with a destination of [XXX]. At approximately 2:15pm, I had to pull off on the median of interstate 65 North bound at mile marker 123 in Greenville, Alabama due to mechanical failure of my 2015 Kia Sorento. The vehicle was smoking/caught fire and had become inoperable. I had my kids get out A.S.A.P. A good citizen called for help. Two Law enforcement cars and a fire engine arrived. Due to the trauma it caused on my kids a police officer provided transportation for us to the Quality Inn Hotel in Greenville, Alabama. Later that evening we ordered a pizza from Papa John’s for something to eat (receipt information included along with bank transaction page). We attempted to leave Greenville, Alabama and return home in a rental car while repairs were done to the Kia. We were informed by Enterprise rental in Greenville, Alabama that they were closed over the weekend and would not have anything available until Monday, October 17th, 2022. Unfortunately Enterprise Rental was the only rental car business in Greenville, Alabama and we would be stuck at the Quality Inn until Monday, October 17th, 2022. It was at that point that Amy my father drove down from Ringgold, GA to pick my kids up and take them home while I waited for repairs to be done to the Kia or to get a rental car, whichever would come first. On Monday, October the 17th, I was informed that repairs to the 2015 Kia Sorento would be prolonged. I then obtained a renta

It’s burning oil engine

Hi my vehicle is very dangerous and unsafe when driving at night. I can't see at all when I drive at night. The factory headlight bulbs has not burn out but they was so dim. I replaced them with new ones and still could not see. I WANT AND GOT THE BRIGHTESS headlight bulb for my car and still are dim. I clean the headlight and still did not fix the problem. I drive at night with my high beams on and i still can barley see I and thousands of others have the same problem with a kia sorento and ask the dealership for help and nothing hibings nothing was done I'm afraid to drive my car when the sun goes down I cannot see at all I can't even see when I have my bright lights on I looked online and I see there's thousands of people complaining about this issue and nothing has been done. I AM SCARED TO DRIVE MY CAR at night I am a single parent kia is putting my life my family and others in danger because they don't want to fix the problem but they know they have one but don't care please help me and others kia sorento is a very popular car and the more on the road with dim headlights the more people or at risk

On June 20, 2022 my KIA Sorento with 137,170 miles stopped suddenly in traffic on the interstate during morning rushhour. I had no engine light warning. The vehicle would not restart. I inspected under and behind the vehicle for any issues and found none. I motor was locked up and upon checking the oil, the stick was dry. I had the vehicle towed to the KIA dealership that has serviced the vehicle since it was purchased. I was present when they put the vehicle on the lift and found no fluids on the underbody. I had them drain any remaining oil. 1.5 qts were left. Upon additional inspection the passenger side of the engine had some oil residue near the pressure sensor. The vehicle was due for an oil change within 2k miles. One month prior I checked the oil and the level was fine. The vehicle had never used oil before. Dealership wanted to charge $12k for a motor that had 165,000 miles on it. I was able to replace motor with another that had 64K miles for $8,500 at my personal mechanic. I've notified KIA numerous times and they deny any issues with the motor. I received a letter from KIA six months prior to the motor locking explaining there might be an issue with the Oil Pressure switch and sudden loss of oil, It stated they would cover any chages. I'm still fighting with KIA. I've owned five KIA's, this is my last one.

Hello my name is [XXX] . Approximately [XXX] my 2015 Kia Sorento practically stopped performing on [XXX] highway nearly having to dodge an accident. At first, I noticed a burning scent which I thought was just in the air until my car started to slow down by itself followed by coming to a complete stop amid 70 miles per hour traffic. I had my car towed in to the nearest Kia dealership which was located in Meridian Mississippi. Upon my arrival I was told by Service department manager Monty that my 2015 Kia Sorento had engine and transmission recalls. However since this date I have continued to have issues with the ABS transmission system and engine. I took my car back to Kia dealership in Meridian Mississippi and was told that they were no longer responsible for the recall issues. I paid out over a thousand dollars again on approximately February 9th, 2022 for repair work that should have been covered by warranty... only to have the same issues to reoccur this year. I have grown infuriated with this service department at this Meridian Mississippi Kia dealership!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Snow white pearl paint has suddenly started peeling on passenger door and around windshield

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. After replacing the engine, the vehicle started experiencing several engine failures. The transmission also slipped while in 6th gear. Additionally, the engine was consuming coolant. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 74,000.

While driving at night on 2 lane highway at speed limit the engine seized as I pressed acceleration. Had to get to safe spot to pull off while just coasting as other drivers got upset so glad I didn’t get hit from behind. Had to be towed home had mechanic look at it he said engine is needing replaced. Kia knows they have a recall on engines but won’t fix unless something happens that’s dangerous! I was told when I had their knock sensor put on that would just slow the engine down before it became a danger but no that didn’t happen it literally seized at full speed limit. I called Kia said to have it towed in and they would look at it but it will take 4 weeks before they get to it. Also the paint is chipping bad on hood and above windshield on driver side I’m seeing more and more 2015 Kia Sorento with same issue all those in my town are the same spots as mine this should be a recall and repaired by Kia we spend good hard working money to have a nice vehicle and this makes it look like crap. Do better by your customers Kia!

No warning lights or signs of anything, my car is up to date with all services have receipts in hand. Car just jerked a little and sounded like a loud banging noise under the hood. Went and brought it to Kia to determine I needed an engine. Car only has 108,000 miles on it.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 70 MPH, the contact heard an abnormal flapping noise, and the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle lost motive power but was able to restart. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was then towed to Monroeville Kia (3721 William Penn Hwy, Monroeville, PA 15146) where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem

The car's paint has been peeling off. I purchased the vehicle when it had 49,000 on it in 2020. A few months later i noticed some chipping on the hood and above the front window. I called Kia and they said there was no recall. More and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. I did not notice it before leaving the dealership because my door was open for me to sit in. The paint is snow white pearl. The 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. It is evident that something is clearly wrong with this paint. I have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. Please help. I love my vehicle but this is making my Kia look horrible.

Brake caliper failed and destroyed brakes, rotors and caused vehicle to shake when brakes applied

I bought this car used and never thought to check any problems associated with headlights. The first time I drove it at night, I stopped to see if the lights were even working. I took it to my local garage who has taken care of all my vehicles from Chevrolet S10 to BMW X5. They changed out the bulbs and made no difference. He then contacted various auto parts companies to order the housing for both headlights. The part is priced approximately $600 to $700 each plus his labor. I don’t take this car on the road at night unless absolute necessity. I planned to drive this car for a short period and then give to my grandson. Now, not a chance. He would be safer on the road with a skateboard and a flashlight and he lives in the city of Atlanta. Never have I driven a vehicle that felt more unsafe than this car. In the past, I had a commercial drivers license so I am capable of driving day, night, rain, and shine. Not in this car! This is a problem identified and reported for many years and appears no action has been taken to require Kia to make the cars safe for drivers of their cars as well as the risk to other vehicles and drivers on the road.

I was driving down the freeway and my engine seized and I lost power to the engine. My safety was put at risk because I was on a busy freeway and it happened on a bridge and I had nowhere to go. Someone could have rear ended me very easily. My car is available for inspection at the dealer now, who says it needs a complete engine replacement. Prior to the engine failing there were no lights on my dashboard. After the engine failed all the lights were on.

Engine seized while I was driving

I own a 2015 Kia Sorento in Snow White Pearl. I have 2 Complaints: 1.) The paint is peeling off of the hood. I have read many reviews online where similar issues are happening with Kia vehicles manufactured in a similar timeframe that have issues with SWP peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2.) Our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at high speeds on the highway. Not while turning or at slow speeds. It is not a rodent or anything like that because we've had a dealership check it out. The dealership did not know the source of the squeak and recommended we got a new steering column and replaced a few other components to fix this squeak (Over $1,500, I'll be happy to share the estimate receipt). Upon searching on Google, I've seen there were more than enough posts about Kia vehicles' steering wheels squeaking to think it's a problem specific to our vehicle. This is s forum of Kia owners who have a Kia vehicle squeaking:: https://www.kia-forums.com/threads/2022-kia-sorento-x-line-s-squeaking-noise-in-steering-wheel.355478/ This is a video I stumbled upon of a Kia vehicle squeaking: https://www.youtube.com/watch?v=lgdf7d2NQYg

I only had it 2 weeks and I was driving it and it mad a loud noise you couldn’t give it no gas and it shut off so we’re trying to start it. It sounded like a rod rattling in the engine. And I just had a new oil change, and when I reject all it was black as dirt. I don’t understand because I just got the car never made a first car payment yet that was very unsafe. I had to pay for 2 different tows that’s not right I was in New Jersey and I live in Kernersville nc and had to pay someone 900 to get back home

I have had nothing but problems out of this car since I purchased it. I purchased it used from Chevy and within a week I was in a rental car due to issues. Now after only having the car for 3 years still making payments, after having the oil changed within a month the engine showed no oil when I took it back to the shop with complaints of a engine knock. They replaced the oil however within 4 days the car could not be moved. Why is it my car is doing everything in the case action lawsuit yet I don't qualify for the engine replacement. Now they refuse to give me my car back due to this recall, it's been at kia since last November. Without anything being done with it. I have cancer and can't hardly get to my appointments. This is the worst car I could own someone please tell me what to do. Start a new class action law suit. You should have to honor your cars if they are still being paid for from a dealership.

I went to have the recalled item fixed for the engine failure. However Kia informed me that an issue must be heard before they can fix the issue. Around 3 months went by and I had my oil changed. I went out of town and when I came back my car started to make a tapping noise. I had someone check my oil and it showed I needed over 3 quarts. I took my car back to the oil place and they said they didn't know what happened. Did another oil change and added more oil. The next day my engine was knocking. I took it to kia and they told me I needed to replace the engine. However now they will nor release the car due to an issue with it blowing up. I'm with out a vehicle and about to loose my job due to issues getting back and forth from work.

The headlights on this vehicle you can’t even tell they are on after dark even after kia of Cape Coral florida tried adjusting them it’s so bad I ended up installing a light bar on there just to be able to drive this after dark if I get in a accident because of this who is liable I just think there should be a repair they should have to do

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 40 MPH, he heard an abnormal rattling sound before the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact then depressed the accelerator pedal with much more force and the vehicle responded. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that nearly all the engine oil had been consumed. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the Failure to Kia Technical Service Bulletin Number: 222 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 84,000.

Engine suddenly stalled while driving, causing unsafe conditions as we could not maneuver out of traffic safely. Car has approx 70,000 miles on the engine, and has had all regular oil changes on time. When the engine started to shake the oil/engine light flashed and we pulled over as quickly as possible. When I checked, there was zero oil in the car. We had never seen evidence of an oil leak and the previous oil change was approx 3,500 miles ago. I called Kia and they said my car was not covered by their warranty or recall. I had it towed to an independent mechanic who confirmed that the engine was blown and irreparable.

The low beam headlights on the 2015 Kia Sorento has made it very difficult in viewing the road at night. It is hard to visualize objects within short distance. The socket to install the headlight bulbs point more to the ground instead of outwards. Your assistance in this matter would be greatly appreciated.

On Thanksgiving day, the vehicle loss POWER while driving on the highway to Anniston Alabama, endangering the lives of myself and my four children. NO WARNING LIGHTS. I was giving it gas and it would not go. I was able to get some good Samaritans to push it off the road into an empty parking lot. It would not restart, it started SMOKING, would not take a jump start. Left it over night, came back the next day, had to jump start it but it was now making a TICKING NOISE. STILL NO WARNING LIGHTS ever came on the day of the incident or after. Had it towed to a Repair Shop and was told the Engine NEEDED REPLACEMENT. Had it towed back to Georgia, had another mechanic look at it and was told it was the engine also. Finally had it towed to Kia Moters in Athens GA, and was unable to get recalls fixed because the engine is bad and was told it's not part of the recall. The car is available to be inspected.Had no warning of failing engine prior to this.

Rear passenger door handle came apart. Handle clicked in place, but came apart each time attempted door opening. Auto shop replaced door handle assembly. Door was unusable. No warning other than handle falling off

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, she smelled a fuel odor throughout the vehicle. The check engine warning light illuminated. Additionally, the contact stated that while attempting to start the vehicle, the engine failed to turn over immediately. The vehicle was taken to Auto Zone and diagnosed. The contact was informed that the engine oil level was low. The vehicle was then towed to an independent mechanic where it was diagnosed that a high-pressure fuel line needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157,000.

2015 Kia Sorento with Snow White Pearl Paint is just peeling off of car in various areas. This is a manufacturer defect and should be repainted by Kia or reimbursed for a repaint. Several other complaints regarding this same paint color. I have filed a couple complaints to Kia who states that its out of warranty. The warranty should be extended as this is a defect. Your paint should not just peel off while you are driving down the road.

The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at night at various speeds, the headlights were very dim. The contact stated that the viewing distance was short. The contact used the high-beam headlights to see the road clearly. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the headlight bulbs needed to be replaced. The vehicle was repaired but the failure persisted. The contact called the local dealer and was informed the chrome reflectors might not be aligned. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,553.

Paint is peeling.

I have the airbag and check engine light on and the code SC212

2015 Kia Sorento - Airbag light came on. Mechanic diagnosed as a faulty clock spring assembly. Checked Carfax for recalls and nothing came up with his error code, however, there IS a recall for 2011-2015 Sorento Airbag Clock Spring Assembly. The same repair, but not coming up for my VIN #. Cost of repair is $$$$ out of pocket.

The contact owns a 2015 Kia Sorento. The contacted stated while driving 50 MPH, the accelerator pedal failed to function as needed and the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

Lights are very dim, had to put in a brighter lightbulb. All of the sudden today the radio FM/AM Satellite and blue tooth stopped working. 12/22/22 - Driving home the lights stopped working and I was driving in the dark with no lights.

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 25 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was confirmed that the engine had failed. The engine was replaced with an OEM engine. On another occasion, the check engine warning light illuminated. The vehicle was taken to the same independent mechanic and the contact was informed that the catalytic convertor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided because the mileage had exceeded 100,000. The failure mileage was 106,000.

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, with the electric power steering (EPS) warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The contact stated that the VIN was included in an engine class action lawsuit. The vehicle was not repaired and remained at a storage lot. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.

The low beam headlights are VERY dim when driving at night. Very hard to see unless high beams are activated. Even replaced bulbs with LED's. Helped some, but not much.