Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE FAILURE MILEAGE WAS 18 AND THE CURRENT MILEAGE WAS 1000. THE PASSENGER AIRBAG LIGHT WILL STAY OFF WHEN THERE IS AN ADULT IN PASSENGER SEAT. THE DEALER IS UNABLE TO DIAGNOSE THE PROBLEM.
TL*THE CONTACT OWNS A 2007 KIA SORENTO LX. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION SURGES AND HAS DIFFICULTY SWITCHING GEARS. SHE HAS TAKEN THE VEHICLE TO A KIA DEALERSHIP TWICE BECAUSE THE TORQUE CONVERTER CONTINUES TO LOCK UP. THE FAILURE IS NOTICEABLE AT 35 MPH. DURING THE FIRST SERVICE VISIT, A SOFTWARE UPDATE WAS PERFORMED. ON THE SECOND VISIT, THE DEALER STATED THAT NO REPAIR WAS CURRENTLY AVAILABLE FOR THE TORQUE CONVERTER. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 720 AND FAILURE MILEAGE WAS 100.
I BOUGHT A 2007 KIA SORENTO A MONTH AGO. IT HAS A PASSENGER SENSOR IN THE SEAT THAT ACTIVATES THE AIR BAG ON THE FRONT PASSENGER SIDE. IF A CHILD OR PASSENGER WHO DOESN'T MEET THE WEIGHT REQUIREMENT SITS IN THE SEAT IT WILL DEACTIVATE THE AIR BAG. PROBLEM IS THAT THE SENSOR ISN'T WORKING FOR PASSENGERS WHO MEET THE WEIGHT REQUIREMENT . THE AIR BAG IS DEACTIVATED AND THEREFORE THE SAFETY FEATURE THAT IS THE AIR BAG IS NO LONGER THERE TO PROTECT THE FRONT PASSENGER AND THERE IS NO WAY TO OVERRIDE THAT FEATURE. I ASKED THE SERVICE GUY AT THE KIA DEALERSHIP AND HE SAID THERE'S NOTHING THEY COULD DO. THE FRONT PASSENGER AIR BAG HASN'T BEEN WORKING SINCE I BOUGHT IT. *TR
I PURCHASED A 2007 KIA SORENTO ON 1/6/07 FROM CHRIS LEITH KIA IN WAKE FOREST, NC. NOT LONG AFTER I BOUGHT IT, I NOTICED THAT IT FREQUENTLY JERKED WHEN ACCELERATING AT HIGHER RATES OF SPEED. ON 1/11/07, I TOOK THE CAR BACK TO THE DEALER AND COMPLAINED OF THE PROBLEM. AT THAT TIME THEY TOLD ME IT WAS THE ELECTRONIC THROTTLE BODY WHICH WAS SELF ADJUSTING ,AND WOULD FIX ITSELF AS I DROVE IT. THE VEHICLE CONTINUED TO STRUGGLE, SO I TOOK IT BACK TO KIA ON 3/5/07. THEY HAD THE VEHICLE FOR 3 DAYS. AFTER CORRESPONDENCE WITH KIA, I WAS TOLD TO COME PICK UP THE VEHICLE. THEY TOLD ME THAT KIA WAS AWARE OF THE PROBLEM AND THAT THEY WERE WORKING ON A SOLUTION. IT IS BELIEVED TO BE A SOFTWARE ISSUE. AS OF TODAY, 4/5/07, I STILL HAVE NO SOLUTION TO MY PROBLEM. I HAVE BEEN IN TOUCH WITH THE DEALER, AND HAVE BEEN TOLD THAT THEY ARE STILL WORKING ON A SOLUTION. I AM VERY FRUSTRATED! A BRAND NEW VEHICLE SHOULD NOT RUN LIKE THIS!!!*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Kia Sorento → · Every Sorento year → · How the figures are calculated →