TURNING INTO THE DRIVEWAY FROM A SHORT TRIP TO THE CORNER GAS STATION, I HEARD A LOUD "CLUNK", LOST POWER STEERING AND VEHICLE WOULD NOT RESTART. CONTACTED KIA ROADSIDE ASSISTANCE AND HAD VEHICLE TOWED TO DEALERSHIP. DEALER INDICATED THE CRANKSHAFT BOLT BROKE. DEALER REPLACED THE "SHORT BLOCK" UNDER WARRANTY. REPAIRS TOOK 5 DAYS AND NO ALTERNATE TRANSPORTATION WAS PROVIDED. *TR
2005 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
CHECK ENGINE LIGHT CAME ON AND ENGINE IDLED VERY ROUGH. FEARING REPEAT OF CYLINDER MISFIRE THAT OCCURRED IN SEPTEMBER 2006 TOOK VEHICLE STRAIGHT TO DEALER. CAUSE DETERMINED TO BE A FAULTY EVAP PRESSURE SENSOR. REPLACED SENSOR UNDER WARRANTY. *TR
CHECK ENGINE LIGHT CAME ON WHILE TRAVELING WITH 100 MILES OF HOME ON 9/22/06. CALLED KIA ROADSIDE ASSISTANCE, THEY RECOMMENDED CONTACTING THE DEALER. TOOK TO DEALER SAME DAY, THEY RESET THE LIGHT AND RECOMMENDED USING A HIGHER OCTANE FUEL AND RETURN FOR SERVICE IF LIGHT RETURNS. RETURNED TO DEALER ON 9/26/06 WITH LIGHT ON AGAIN. TESTING SHOWED CYLINDER #3 MISFIRED AND CAUSED INTERNAL ENGINE DAMAGE. ENGINE REPLACED AT 12,149MILES UNDER WARRANTY AND 9/27/06. *TR
DRIVING OUT OF MY OFFICE PARK AT LUNCH TIME, HEARD FAN NOISE LIKE LOOSE BELT, THEN WHEN TURNING WHEEL TO EXIT LOT, HEARD A LOUD "CLUNK" AND LOST POWER STEERING. ENGINE SITTING LOOSE IN COMPARTMENT LAND LOOSE BELTS EVERYWHERE. CALLED ROADSIDE ASSISTANCE AND HAD VEHICLE TOWED TO DEALER. TOLD 2.5 HOURS LATE, WHEN I CALLED TO THE DEALER, THAT THE CRANKSHAFT BOLT WAS BROKEN AGAIN. CONTACTED KIA CONSUMER AFFAIRS AND FOUND ALTHOUGH THERE IS AN ACTIVE CAMPAIGN TO RECALL THIS BOLT, MY VIN IS NOT ON THE LIST (THIS IS THE SECOND FAILURE). ALTHOUGH "SHORT BLOCK" WAS REPLACED AT LAST FAILURE (IN 4/07 AT 20,200 MI) THIS FAILURE REQUIRED MACHINING THE BOLT OUT AND ONLY REPLACING THE CRANKSHAFT SPROCKET, CRANK PULLEY AND CRANKSHAFT BOLT, THEN REINSTALLING OTHER COMPONENTS. CONTACTED KIA CONSUMER AFFAIRS 6/18/08 AND REQUESTED DIST SERVICE MGR APPROVAL SHORT BLOCK REPLACEMENT. NO RETURN PHONE CALLS ALTHOUGH MESSAGES WERE LEFT FOR AGENT ON 6/19 AND 6/20. AGENT CALLED ON 6/25/08 TO ASK "HOW IS THE VEHICLE RIDING?", BUT WE HAD NOT PICKED UP THE VEHICLE FROM THE DEALER, SINCE YET AGAIN NO ALTERNATE TRANSPORTATION WAS PROVIDED. SAFETY IS NOW A MAJOR CONCERN WITH THIS VEHICLE. NO CONFIDENCE IN REPLACEMENT PARTS TO SOLVE THIS PROBLEM. RESEARCH SHOWS MANY OTHER OWNERS REPORTING MULTIPLE FAILURES OF THE CRANKSHAFT BOLT. REPAIR TOOK 6 BUSINESS DAYS (8 CALENDAR DAYS) AND AGAIN NO ALTERNATE TRANSPORTATION WAS OFFERED OR PROVIDED. WWW.KIA-FORUMS.COM HAS INFORMATION FROM A KIA TECHNICIAN THAT THE CRANKSHAFT
BASICALLY, I AM CONSTANTLY HAVING TO CHANGE LIGHTS. (I.E. BRAKE LIGHTS, INTERIOR DOME LIGHTS, HEADLIGHTS). *TR
HEADLIGHTS AND TAILLIGHTS HAVE BEEN REPLACED AT LEAST 5 TIMES IN THE 3 YEARS I'VE HAD THE SORENTO. I KEEP MY HEADLIGHTS OFF DURING THE DAY AND IT SEEMED TO DELAY THE BULB GOING OUT AS FAST AS IT DID WHEN I KEPT THEM ON ALL DAY. I KEEP REPLACEMENT BULBS IN MY VEHICLE AT ALL TIMES DUE TO THIS. YOU CAN BUY THEM FOR $5.00 AT YOUR LOCAL AUTO PARTS STORE. KIA NEEDS TO RECALL THIS...WAY TOO MANY COMPLAINTS FOR NOTHING TO BE WRONG. *TR
ON 4/30/08 MY KIA SORENTO WAS HIT FROM BEHIND ON THE INTERSTATE. WE WERE PUSHED INTO THE CAR AHEAD OF US WHO ALSO HIT THE CAR AHEAD OF THEM. WE WERE ON AN EXTENDED ON RAMP SO I ESTIMATE OUR SPEED WAS 35 MPH. AS THE TRAFFIC AHEAD OF US BEGAN TO STOP QUICKLY I APPLIED MY BRAKES, THEREFORE THE EXACT RATE OF SPEED AT THE TIME OF IMPACT IS UNKNOWN. HOWEVER WE HIT CAR ENOUGH THAT MY DAUGHTERS LID COVERED SOFT DRINK HIT THE DASH. NEITHER OF MY CARS FRONT AIR BAGS DEPLOYED. MY CAR SUSTAINED MAJOR REAR AND FRONT AND DRIVER SIDE DAMAGE. THE CAR WAS TOTALED. OUR SEAT BELTS DID HOLD US IN. HOWEVER I RECEIVED BRUISING FROM THE SEAT BELT IN THE CHECK AND WAIST AREA AS WEAK AS AN INJURY TO MY RIGHT KNEE WHERE IT HIT THE LOWER DASH AREA. *TR
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT SHE HAD TO REPLACE HER FRONT HEADLAMP LIGHT BULBS APPROXIMATELY ELEVEN TIMES AND THE BRAKE LIGHT BULBS TWICE. THERE WERE NO RECALLS AVAILABLE ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE CURRENT MILEAGE WAS 67,869 AND FAILURE MILEAGE WAS 50,000.
CLOCK KEEPS RESETTING ITSELF AND I HAVE GONE THROUGH 8 HEADLIGHTS IN LESS THAN 6 MONTHS. KIA SAYS USE THEIR $50 HEADLIGHTS. THIS IS RIDICULOUS! *TR
OUR 2005 KIA SORENTO HAS BEEN IN THE SHOP FOR OVER 185 DAYS DUE TO FRONT,REAR,BRAKE AND RUNNING LIGHT ISSUE. THE BRAKE LIGHTS GO OUT EVERY TWO OR THREE WEEKS AND THE OTHER ON A MONTHLY BASIS. THE THROTTLE CONTROL ALONG WITH THE TRANSMISSION AND RADIO HAVE BEEN REPAIRED AT LEAST FIVE TIMES EACH AND GOOD MOTOR COMPANY OF ROCKHILL SOUTH CAROLINA CANT SEEM TO FIND ANYTHING THAT WOULD CAUSE THE PROBLEM. KIA MOTORS IS NO HELP AND CANT SEEM TO PUT TWO AND TWO TOGETHER TO SEE THE OTHER 20 COMPLAINTS WITH THE SAME PROBLEMS. I'M STUCK WITH A 10 YEAR WARRANTY ON A LEMON. *TR
MY FAMILY WAS INVOLVED IN A VEHICLE ACCIDENT IN WHICH WE WERE REAR ENDED. BOTH THE DRIVER AND PASSENGER SEAT BACKS FELL BACKWARD AND THE SEAT BOTTOMS PUSHED BACK, THEREFORE RESULTING IN THE SEAT BACKS BEING PUSHED INTO MY SONS WHO WERE IN CAR SEATS BEHIND US. I DO NOT KNOW WHY THIS WOULD HAPPEN BUT NOT ONLY WAS ME AND MY HUSBANDS INJURED BECAUSE OF THE SEATS, BOTH MY SONS WERE INJURED WHEN THE SEATS FELL BACK AND PUSHED IN ON THEM. I WANT SOMETHING DONE SO THIS DOES NOT HAPPEN TO ANOTHER FAMILY. THIS IS A SEVERE DEFECT. *TR
LIGHTING PROBLEM IN MY 2005 KIA SORENTO LX. IN 2006, MY DOME LIGHT STOPPED WORKING IN THE "DOOR" POSITION (I DIDN'T GET IT FIXED). SINCE 2006, I HAVE REPLACED MY KIA'S LEFT HEADLIGHT 3 TIMES AND THE RIGHT HEADLIGHT 2 TIMES. I NOW HAVE MY RIGHT HEADLIGHT OUT AGAIN AND THE REAR LEFT BRAKE LIGHT AS WELL. SINCE THIS HAS HAPPENED TOO MANY TIMES TO BE NORMAL, I CALLED KIA. THE KIA DEALERSHIP SAYS IT REQUIRES "KIA LIGHTBULBS" AT $50/EACH AS WELL AS A $75 DIAGNOSTIC FEE TO CHECK THE ELECTRICAL SYSTEM. KIA CLAIMS THERE IS A PROBLEM WITH AFTER MANUFACTURE LIGHT BULBS AND THAT ONLY "KIA LIGHTBULBS" WILL WORK. CHECKING THE INTERNET, I FOUND NUMEROUS SIMILAR COMPLAINTS FROM 2005 SORENTO OWNERS. THIS NEEDS TO BE RECALLED. I LUCKED OUT THAT ONLY ONE HEADLIGHT WENT OUT AT A TIME, OTHERWISE, I WOULD HAVE HAD NO HEADLIGHTS. NOT TO MENTION THE COST IN REPLACEMENT LIGHTBULBS. *TR
WHILE DRIVING UNDER NORMAL CIRCUMSTANCES, THE AUTOMATIC TRANSMISSION IN MY 2005 KIA SORENTO MAKES AN UNUSUAL NOISE (KLUNK) WHILE SHIFTING BETWEEN GEARS, THEN IMMEDIATELY LOSES POWER. I MAYBE ABLE TO DRIVE AT A VERY LOW SPEED FOR A SHORT DISTANCE WITH NO POWER OR IT WILL JUST NOT MOVE (AS WHAT HAPPENED TO ME IN THE SECOND FAILURE). THE KIA DEALERSHIP IN WHICH I HAVE HAD IT TOWED TO HAS DONE THE FOLLOWING. FIRST VISIT = "MISC FOUND CODES P0716/P0893//CLEAR CODES OK AT THIS TIME" COULD NOT DUPLICATE CUSTOMERS CONCERN. SECOND VISIT = REPLACED THROTTLE POS SENSOR". THIRD VISIT = "VEHICLE WAS LOW ON TRANSMISSION FLUID". I AM NOT ACCEPTING THE LAST EXCUSE AS A FIX TO THE PROBLEM, I BELIEVE THERE IS AN UNDERLYING PROBLEM. *TR THE VEHICLE WENT BACK TO THE DEALER FOR THE 4TH TIME FOR THE CLUNKING NOISE THAT CAUSES IT TO STOP AND THE DEALER REPLACED THE WIRING HARNESS KIT.
BRAKE PULSATION. *TR
MY FIANCE' AND I HAVE RECENTLY STARTED EXPERIENCING SOME ISSUES WITH OUR 2005 MANUAL TRANSMISSION. FOR SOME REASON, FROM A STOP, THE CAR WILL NOT MOVE FORWARD ONCE IT IS ON GEAR. IT JUST WON'T MOVE. I CAN TAKE IT IN AND OUT OF GEAR AND IT STILL WON'T MOVE. I CAN TRY IT IN FIRST OR SECOND AND STILL NOTHING. THE WORK AROUND WE FIGURED OUT IS TO PUT IT IN REVERSE AND MAYBE MOVE IT BACKWARDS JUST A LITTLE BIT AND WE ARE THEN ABLE TO PUT THE CAR IN FIRST AND MOVE FORWARD LIKE NORMAL. IT HAS ACTUALLY HAPPENED TO HER THREE TIMES IN THE PAST WEEK, ONCE LAST WEEK AND TWICE TODAY. I WAS ABLE TO GET TO THE CAR LAST WEEK THE FIRST TIME IT HAPPENED AND SAW THE ISSUE FIRST HAND. I AM GOING TO KIA ABOUT THIS, BUT I WAS WONDERING IF ANYONE ELSE HAS HAD THIS ISSUE OR EXPERIENCED THIS ISSUE WITH THE 2005 MANUAL TRANSMISSION, OR ANY YEAR TRANSMISSION FOR THAT MATTER. THE PROBLEM IS THAT THIS HAS HAPPENED ON BUSY ROADS AND INTERSECTIONS IN THE MIDDLE OF RUSH HOUR. WE ARE WORRIED THAT IT WILL HAPPEN WHILE SHE IS MOVING OR CHANGING GEARS. THIS HAS TO BE SOME SORT OF SAFETY ISSUE. THE CAR IS GOING TO KIA TOMORROW TO HAVE THE ISSUE ADDRESSED. *JB
FRONT PASSENGER AIR BAG LIGHT DOES NOT WORK PROPERLY. IT SENSES PASSENGER LESS THAN 50% OF THE TIME. EVEN GETTING OUT AND RESTARTING THE CAR WILL NOT FIX THIS. TOOK CAR TO DEALER AND COULDN'T FIND ANYTHING WRONG. I ASKED ABOUT RECALL/BULLETIN AND THEY SAID THERE WASN'T ONE BUT I HAD RECEIVED SOMETHING IN THE MAIL ABOUT A YEAR AGO. THIS IS FOR 2005 KIA SORENTO SPORT. *JB
ON A FEW OCCASIONS WHEN THE DRIVER POWER SEAT WAS MOVED FORWARD, BACKWARD OR RECLINED, IT WOULD LET YOU MAKE THE ADJUSTMENT AND STOP. BUT IF YOU TRIED TO RETURN THE SEAT TO ITS ORIGINAL POSITION, THE MOTOR WOULD NOT RESPOND. THERE HAVE BEEN TIMES MY WIFE NEEDED TO GO SHOPPING AND I DECIDED TO SIT IN THE CAR WITH THE BABY, RECLINE AND RELAX. WHEN SHE HAS RETURNED, THE SEAT WOULD NOT MOVE WHICH LEFT IT IN AN UN-DRIVABLE POSITION. THIS HAS HAPPENED ON SEVERAL OCCASIONS. IT SEEMS YOU HAVE TO GET OUT OF THE VEHICLE (TAKING PRESSURE OFF THE SEAT) AND WORK THE SWITCH BACK AND FORTH TO FINALLY GET THE SEAT TO MOVE. AT TIMES THIS HAS TAKEN AN HOUR IN A PARKING LOT STANDING IN THE RAIN OR IN THE HEAT. THE DEALERSHIP SAYS THEY NEVER HEARD OF SUCH A THING AND ARE UNABLE TO DUPLICATE. *JB
WHILE DRIVING THE VEHICLE THE MOTOR STARTED KNOCKING EXTREMELY LOUD. DID NOT OVERHEAT AND OIL LEVEL WAS FINE. ON JULY 31 I RECEIVED A PHONE CALL FROM MS STEVENS (CENTRAL KIA) TO AUTHORIZE FOR THE DIAGNOSIS OF THE VEHICLE. THE COST TO DIAGNOSE THE PROBLEM WILL BE $80.00 IF NOT COVERED UNDER WARRANTY. ON AUGUST 1ST I RECEIVED A CALL FROM MS. STEVENS STATING THE TECHNICIAN SAW SIGNS OF ?SLUDGE? WHEN HE REMOVED THE OIL CAP. MS. STEVEN QUESTIONED IF THERE WAS KNOCKING NOISE PRIOR TO THE FAILURE. I EXPLAINED THERE WAS NO NOISE PRESENT AND THE LAST OIL CHANGE WAS APPROXIMATELY 3,800 MILES AGO. MS. STEVENS SAID SHE HAD TO GET AUTHORIZATION TO PROCEED TO GO ANY FURTHER BECAUSE OF THE EVIDENCE OF ?SLUDGE?. IF THE FAILURE WAS DUE TO ?OIL STARVATION? IT WOULD NOT BE COVERED UNDER WARRANTY AND THE FURTHER DIAGNOSIS WOULD COST APPROXIMATELY $500.00. I QUICKLY DISMISSED THE POSSIBILITY THAT THE ENGINE HAD BEEN ?OIL STARVED?. IF THE ENGINE WAS OIL STARVED THE FAILURE WOULD MOST LIKELY HAPPEN OVER TIME. THIS FAILURE WAS IMMEDIATE. MS. STEVENS AGREED AND EVEN MENTION THAT SHE HAS SEEN AND THE TECHNICIAN AS EXPERIENCED A MALFUNCTION WITH A WING NUT AND BOLT BREAKING AND FALLING INTO THE LOWER PART OF THE MOTOR. SHE BELIEVED THAT IS WHAT HAPPENED IN THIS CASE WHICH WOULD BE COVERED UNDER THE 100,000 MILE WARRANTY. ON THURSDAY AUGUST 2ND AT APPROXIMATELY 11:00AM I WENT TO CENTRAL KIA IN PLANO AND MET WITH MS. STEVENS. MS STEVENS TOLD ME THE WORK ON MY VEHICLE HAD NOT BEGUN. AT APPROXIMATELY 1:30
2005 KIA SORENTO, WAS IN GEAR AND EMERGENCY BRAKE WAS ENGAGED & THE VEH ROLLED OUT OF PARK AND INTO BODY OF WATER. WHEN VEHICLE WAS RETRIEVED, THE POLICE DID CONFIRM THE VEHICLE WAS IN PARK & EMERG BRAKE WAS STILL ENGAGED. *TR
AT UNDER 20,000 MILES I WAS TOLD I NEED A NEW ENGINE. THEY HAVE HAD THE CAR FOR TWO WEEKS AND WON'T GIVE ME A RENTAL IN THE MEANTIME.*AK
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE THE TIME OF PURCHASE. THE ENTIRE PASSENGER SEAT WAS REMOVED AND WORKED ON SIX TIMES FOR THE AIR BAG SENSOR. THE MECHANIC COULD NOT DUPLICATE THE FAILURE. GM STATED THAT THEY CANNOT HELP UNLESS THEY WITNESS THE FAILURE FOR THEMSELVES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,500 AND FAILURE MILEAGE WAS 5,500.
CAR IS MAKING A WEASEL KING OF NOISE AROUND 45-55 MPH. KIA TRIED TO FIX THE PROBLEM ANOTHER PROBLEM EMERGED. CAR SHOOK WHEN BRAKING SERVICE DEPARTMENT IN KIA OF THE VALLEY SAID THAT THEY WERE UNABLE TO DETERMINE WHAT THE PROBLEM WAS. THEY ASKED ME TO WAIT SO THEY COULD CONSULT WITH KIA ENGINEERS, BUT BEFORE I HEARD ANYTHING BACK THEY CLOSED THE DEALER. *AK
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT NOTICED THAT THE DRIVER'S SIDE REAR BRAKE LIGHTS WERE NOT ILLUMINATING. THE DEALER REPLACED THE LIGHT BULB , AND, APPROXIMATELY THREE OR FOUR MONTHS LATER, THE BULB WAS REPLACED AGAIN. THE LIGHT BULB STOPPED WORKING AGAIN THREE MONTHS LATER. THE DEALER REPLACED THE BULB ONCE MORE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. ALSO, THE DRIVER'S SIDE HEADLIGHT STOPPED WORKING. THE DEALER REPLACED THE LIGHT BULB FOR THE FOURTH TIME. SINCE THE LAST REMEDY, THERE HAVE BEEN NO OTHER FAILURES. THE CURRENT AND FAILURE MILEAGE WERE 47,000.*AK
TL*- THE CONTACT STATED THAT THE 2005 KIA SORENTO LX, HAD PROBLEMS WITH THE PASSENGER AIR BAG SENSOR LIGHT MALFUNCTIONING. ON OCCASION WHEN IN THE PASSENGER WAS SEATED IN THE FRONT SEATTHE AIRBAG SENSOR LIGHT DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS. THE DEALERSHIP CHANGED THE SEAT SENSOR THREE TIMES ,AND TOOK THE SEAT OUT TO HAVE IT SHIPPED TO CALIFORNIA TO REPROGRAM THE SEAT SENSOR. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT SOMETIMES SHE MAY HAVE TO GET OUT OF THE VEHICLE AND GET BACK INTO THE VEHICLE IN ORDER FOR THE SENSOR LIGHT TO WORK PROPERLY. SHE HAD AN ARBITRATION CASE DATED FOR 03/01/07, WITH CASE # KIA 0732574, FOR THE COMPLAINT FILED WITH THE BETTER BUSINESS BUREAU REGARDING THE PASSENGER AIR BAG. THE CONTACT HAS PICTURES AND REPAIR ORDERS AVAILABLE, WILL SUBMIT THEM TO NHTSA. THE FAILURE MILEAGE WAS 4500, AND THE CURRENT MILEAGE WAS 13000.*AK
MANUAL TRANSMISSION INTERMITTENT SHIFTING SAFETY DEFECT CAUSES OUR 2005 KIA SORENTO TO LOCK UP WHILE WE ARE DRIVING IN TRAFFIC AND WILL NOT LET US SHIFT GEARS OR MOVE THE CAR. HAS HAPPENED PULLING INTO TRAFFIC IN FIRST GEAR; HAS HAPPENED ON THE HIGHWAY SHIFTING UP THROUGH GEARS, HAS HAPPENED DOWN SHIFTING IN INTERSECTIONS. THIS DANGEROUS SAFETY DEFECT COULD CAUSE US TO BE IN A POSSIBLY FATAL ACCIDENT. WE HAVE REPORTED THIS PROBLEM TO KIA INC. TWO TIMES AND TAKEN TO DEALERS FOR DIAGNOSIS BUT HAVE BEEN TOLD SINCE THIS IS AN INTERMITTENT PROBLEM AND THEY CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO TO HELP US. THEY TEST DRIVE THE CAR BUT WILL NOT DO ANYTHING ELSE TO LOOK AT THE CAR. IN THE MEANTIME THE PROBLEM CONTINUES TO EXIST AND WE ARE DRIVING A DANGEROUS VEHICLE AND WE DO NOT KNOW WHAT TO DO TO HAVE THIS PROBLEM CORRECTED. OUR CONSCIENCE TELLS US WE SHOULD NOT TRADE OR SELL THIS AUTO BECAUSE WE KNOW IT HAS A POTENTIALLY LIFE-THREATENING SAFETY DEFECT (EVEN THOUGH IT HAPPENS INTERMITTENTLY) . THIS IS A FRIGHTENING EXPERIENCE. EVERY TIME WE DRIVE THE CAR WE WONDER IF THE SHIFTING PROBLEM WILL OCCUR. WE HAVE YOUNG GRANDCHILDREN AND BOUGHT THE KIA SORENTO BECAUSE OF ITS POSITIVE SAFETY FEATURES. BECAUSE OF THIS SERIOUS PROBLEM WE ARE HIGHLY CONCERNED FOR THEIR AND OUR SAFETY. *NM UPDATED 11/21/06. *JB UPDATED
I PURCHASED MY 2005 KIA SORENTO IN THE FALL OF 2004. IT IS NOW MAY OF 2006. I HAVE REPLACED 5 HEADLIGHT BULBS IN THIS TIME. THEY BEGAN TO GO BAD ABOUT 6 MONTHS AGO, AND I HAVE REPLACED ONE EVERY 30-45 DAYS. BOTH THE DRIVER AND PASSENGER SIDE BULBS ARE EFFECTED. KIA DEALERSHIP IN LANSING SAYS THEY CAN'T FIND ANYTHING. VEHICLE IS STILL UNDER WARRANTY. *NM
2005 KIA SORENTO V6, BREAKAGE OF CRANKSHAFT ACCESSORY PULLEY/VIBRATION DAMPER BOLT, CAUSING LOSS OF POWER STEERING DUE TO POWER STEERING BELT TO BECOME INOPERATIVE. THIS PROBLEM EFFECTS 2003 TO 2006 KIA SORENTO V6 ENGINES MANY OWNERS HAVE HAD MULTI FAILURES OF THIS BOLT, THE UPDATED BOLTS FAIL TOO. KIA IS TRYING TO HIDE THIS SERIOUS PROBLEM AND HAS NO INTENTION OF A REAL FIX. MY VEHICLE AND OTHERS ARE AFRAID TO DRIVE OUR KIA SORENTO'S. *NM
HEADLIGHTS FREQUENTLY GO OUT. I HAVE HAD TO CHANGE THEM TWICE SINCE I BOUGHT THE CAR ONE YEAR AGO. THEY GET EXTREMELY HOT AND ALMOST MELT. THIS IS EXTREMELY DANGEROUS AND IT SEEMS LIKE THERE ARE MANY OTHERS WITH A SIMILAR PROBLEM. *JB
BRAKING SYSTEM NOT WORKING PROPERLY. FIRST TIME I APPLIED THE BRAKES TO STOP AT A LIGHT AND THEY WERE SLOW REACTING, WHICH CAUSED MY TO GO INTO THE INTERSECTION. SECOND TIME I WAS GOING ABOUT 15 MPH AND WENT TO BRAKE AND THE PEDAL WENT DOWN TO THE FLOOR WITHOUT STOPPING THE CAR. DEALERSHIP DID NOT FIND ANYTHING WRONG, BUT CLEARLY THERE IS A PROBLEM. *JB
I HAVE HAD THE HEADLIGHTS O 2005 KIA SORENTO REPLACED TWICE NOW. THEY BOTH WENT OUT WITHIN A DAY OF EACH OTHER THE FIRST TIME. I HAD TO PAY 129.00 ON THE CAR WAS LES THAN I YEAR OLD. THE SECOND TIME THEY REPLACED UNDER WARRANTY. THIS IS SERIOUS. ALOT OF KIA OWNERS ARE COMPLAINING BUY KIA SAYS NOTHING IS WRONG. THERE MUST BE. CAN YOU HELP GET KIA TO RECALL & FIX THIS PROBLEM?*AK
ON MY 2005 KIA SORENTO I HAVE BURNED OUT 4 SETS OF LOW BEAMS IN 8 MONTHS. KIA HAS NO ANSWERS FOR ME AND IT SEEMS THAT THERE IS A GROWING GROUP OF OWBERS, ON LINE, THAT ARE HAVING THE SAME PROBLEMS.*AK
DT*: THE CONTACT STATED THE AIR BAG INDICATOR DISPLAYED AIR BAG - OFF FOR THE PASSENGER'S SEAT, ALTHOUGH A PASSENGER WAS SITTING IN THE SEAT. SEVERAL PEOPLE AT VARIOUS WEIGHTS HAVE SAT IN THE SEAT AS AN ATTEMPT FOR THE INDICATOR LIGHT TO GO OFF, WITHOUT SUCCESS. *AK
WE HAD ISSUES FROM THE BEGINNING WITH A FIRE IN THE CENTER CONSOLE OF OUR PRE-OWNED KIA. THEN WE NOTICED THE LIGHT FOR THE PASSENGER SIDE AIR BAGS WAS INTERMITTENT ON PICKING UP WHETHER THERE WAS A PASSENGER IN THE SEAT. OUR CLOCK WOULD GO IN AND OUT ON THE LIGHTING ESPECIALLY OVER BUMPS. THEN WE WERE REAR ENDED ON THE HIGHWAY. NO AIR BAGS WENT OFF. THE SEAT BELT DID NOT ENGAGE AND HOLD EITHER ME OR MY HUSBAND BACK. THEN WHEN I FELL BACK AGAINST THE SEAT THE SEAT DID NOT STAY IN PLACE AND I FELL BACKWARDS. I WENT TO THE HOSPITAL FOR MUSCLE SPASMS. THE VEHICLE IS BEING REPAIRED FOR THE PHYSICAL DAMAGE AND THEN WILL BE BROUGHT TO THE DEALERSHIP. *NM
DT : THE CONTACT"S WIFE WAS GOING APPROXIMATELY 65 TO 70 MPH WHEN VEHICLE COLLIDED WITH A DEER . THIS WAS A FRONTAL LEFT CORNER AND SIDE IMPACT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE VEHICLE IS STILL UNDER WARRANTY.*AK
WHILE DRIVING MY 2005 KIA SORENTO IT SUDDENLY LOOSES POWER AND WILL NOT SURPASS 30 MPH. WHEN I CHANGE FROM AUTOMATIC TRANSMISSION TO THIS NEW STANDARD SHIFT THERE IS NO RESPONSE. THIS HAS OCCURRED NOW 4 TIMES THE PAST 2 MONTHS. THE DEALER CHECKED THE CODES AND NOTHING SHOWS. I MUST STOP AND SHUT THE VEHICLE OFF, RESTART AND ALL SYSTEMS RETURN TO NORMAL. MY DEALER SAYS THAT I MUST BRING THIS TO THEM WHEN IT IS IN THIS STATE. THIS REQUEST IS IMPOSSIBLE TO DO.*JB
THE PASSENGER AIRBAG LIGHT IS ON. WHEN I AM IN THE PASSENGER SEAT THE AIRBAG INDICATOR SAYS "PASSENGER AIRBAG OFF". I WEIGH ABOUT 120 LBS. WHEN MY FIANCE IS IN THE PASSENGER SEAT THE AIRBAG IS ON. HE WEIGHS ABOUT 150 LBS. WE TOOK THE CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND TOLD THEM ABOUT THIS PROBLEM. THEY SAID THAT I AM PROBABLY SITTING WRONG. I CANNOT ACCEPT THIS. *JB
I PURCHASED A NEW 2005 KIA SORENTO IN JULY. WHILE SITTING IN THE PASSENGER SEAT I WOULD NOTICE THAT THE PASSENGER AIRBAG SENSOR WAS NOT DETECTING ME THUS LEAVING THE AIRBAG OFF. I MADE AN APPOINTMENT WITH THE DEALER TO FIND THE PROBLEM. I WAS TOLD IT IS A MANUFACTURING PROBLEM AND THE SEAT MUST BE REMOVED, SENT BACK TO THE MANUFACTURER AND BE REPROGRAMMED. IT DOES NOT SENSE LARGER SIZE PEOPLE AS THE PEOPLE OF KOREA ARE SMALLER AND THE SENSORS ARE DESIGNED FOR THEM. I WAS NOT NOTIFIED OF THIS DEFECT UNTIL I BROUGHT THE CAR TO THEM. THEY DID NOT FEEL IT WAS A SAFETY ISSUE. *NM
CHECK ENGINE LIGHT,NEEDED CANISTER CLOSE V CANISTER ASS/CHECK ENGINE INSTALL CCV FILTER AND SPLASH SHIELDS/CHECK ENGINE SENSOR FUEL TANK/ STILL WAITING FOR SENSOR. NOW CANNOT PUT GAS IN VEHICLE, KEEPS BACK SPLASHING OUT, ON 1/4 TANK AND CANNOT PUT GAS IN,STILL WAITING FOR PART. *NM
TRANSMISSION SLIPS IN THE FIRST FOUR GEARS. I A HAVE ALMOST BEEN REAR ENDED MANY TIMES BECAUSE TRANSMISSION GOES INTO NEUTRAL. TRANSMISSION MODULE REPLACED. IT IS STILL SLIPPING OUT OF GEAR. *NM
DT: 2005 KIA SORENTO. THE AIRBAG LIGHT STAYED ON. THEY HAVE REPLACED THE SEAT, T AND SENT THE SEAT OFF TO HAVE THE SENSOR REPLACED. THE DEALERSHIP SAID THERE WAS NOTHING ELSE THEY COULD DO. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STALLED. THIS HAPPENED TWICE IN ONE DAY. THE VEHICLE WILL RESTART AFTER WAITING A WHILE. ALSO, THE CLOCK HAD TO BE REPLACED TWICE. *AK
MY NEW KIA SORENTO HAS "ADVANCED AIRBAGS" AND THE "PASSENGER SIDE AIRBAG OFF" INDICATOR IS FREQUENTLY ILLUMINATED EVEN WITH AN ADULT PROPERLY SECURED IN THE FRONT PASSENGER SEAT. I HAVE HAD IT BACK TO THE DEALERSHIP TWICE AND THEY HAVE INDICATED BOTH TIMES THAT THE PROBLEM WON'T HAPPEN WITH THEM. I HAVE BEEN UNABLE TO CONFIRM WHETHER THE AIRBAG WILL ACTUALLYWORK WHEN THIS LIGHT IS ON.
DT: THE CONSUMER OWNS A 2005 KIA SORENTO. THE CONSUMER COULD NOT GET THE KEYS OUT OF VEHICLE. THIS IS NOT THE FIRST TIME THIS HAPPENED. THE DOORS TO HIS VEHICLE WILL NOT LOCK WITH THE KEYS IN THE IGNITION. THE KEY WAS LOCKED IN THE IGNITION. *AK THE CONSUMER STATED THE PROBLEM SEEMS TO HAPPEN AFTER DRIVING IN EXTREME HEAT. 11/15/2005 *JB
1) SLOWED CAR TO PUT INTO PARK & CAR LUNGED FORWARDED, BACKED OFF, LUNGED FORWARD, BACKED OFF, ETC. TAPPING SOUND CAME FROM ENGINE. 2) CAR ENGINE STOPPED AND WOULD NOT RESTART (STALLED ON ROADWAY) 3) IT IS CURRENTLY IN THE DEALERSHIP FOR REPAIRS, AFTER THEY TOLD ME THEY COULDN'T GET IT TO DUPLICATE THE PROBLEM (ALTHOUGH THE 1ST DAY IT WAS IN THE DEALERSHIP, THEY ANKNOWLEDGED IT WAS "MISFIRING".) THEY HAVE NOW STATED THAT A CLIP ON THE INTAKE MANIFOLD COMES DISLODGED AND END UP IN THE CATALYTIC CONVERTER, AND THIS COULD HAVE CAUSED THE PROBLEM. MY CAR HAS BEEN OUT OF SERVICE FOR 3 DAYS, AS OF THIS WRITING, AS THEY HAVE ORDERED A NEW INTAKE MANIFOLD.
THE 2005 KIA SORENTO ADDED A FRONT PASSENGER WEIGHT DETECTION SYSTEM TO AUTOMATICALLY ARM OR DISARM THE FRONT PASSENGER AIR BAG FOR LIGHTER WEIGHT INDIVIDUALS. THIS DETECTOR AND/OR RELATED EQUIPMENT OPERATES IRRADICALLY AND INEFFECTIVELY, LEAVING THE USERS REGULARLY UNCERTAIN REGARDING THE STATUS OF THE AIR BAG SYSTEM. THIS IS A SYSTEMIC PROBLEM KNOWN TO KIA BUT NO SCHEDULE EXISTS FOR A FIX.
DT: CALLER STATES HER SON HAD AN ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. *AK
DT: CONTACT STATES THE AIRBAG LIGHT ILLUMINATED, THE SERVICE DEALER SAID THE AIRBAG SYSTEM NEEDED TO BE REPROGRAMMED. AN ENGINEER WILL NOT BE AT THE LOCAL SERVICE DEALER TO REPROGRAM THE SYSTEM UNTIL ABOUT 6 WEEKS. *AK
DT: THE PASSENGER SEAT HAS A SENSOR WHICH TURNS OFF THE AIR BAG FOR PASSENGERS UNDER A CERTAIN WEIGHT. THE AIR BAG REMAINED OFF ALTHOUGH AND ADULT OVER THE WEIGHT TARGET WEIGHT WAS SITTING IN THE SEAT. THE DEALER CLAIMED THAT THE SENSOR WAS OVER SENSITIVE, THE MANUFACTURER SAYS THEY DO NOT HAVE A PROBLEM. *NM
PASSENGER AIR BAG LIGHT IS ON INDICATING THE AIR BAG DOES NOT WORK. I TOOK IT BACK TO KIA TWICE. THEY STATED KIA KNOWS OF THE PROBLEM, BUT DOESN'T HAVE A FIX. THEY SAID THE AIR BAG WILL "PROBABLY DEPLOY" IN AN ACCIDENT.
I JUST BOUGHT A BRAND NEW 2005 KIA SORENTO LAST WEEK (MARCH 18, 2005.) I LOVE THE CAR, BUT IT HAS AN AUTOMATIC SHUT OFF ON THE PASSENGER AIR BAG THAT CONTINUES TO MALFUNCTION. IT IS SUPPOSED TO STAY OFF UNLESS A PASSENGER WEIGING MORE THAN 40 POUNDS IS SITTING IN THE SEAT. MY HUSBAND (200 LBS. +) AND MY FATHER IN LAW (180 LBS. +) HAVE SAT IN THE SEAT WHILE I AM DRIVING AND THE AIR BAG WILL NOT TURN ON. I MENTIONED IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS OF THE SAME THING. THEY HAVE SUPPOSIDLY CHECKED THE SENSOR SYSTEM AND IT IS "FUNCTIONING PROPERLY." I HAVE NEVER BEEN IN A WRECK, BUT IF I AM EVER IN ONE WHERE MY PASSENGER IS SERIOUSLY INJURED BECAUSE THE AIR BAG MALFUNCTIONS, I WILL NEVER FORGIVE MYSELF. PLEASE LOOK INTO THIS. THANK YOU.
THE AIR BAG SENSOR ON THE PASSENGER SIDE DID NOT FUNCTION WHEN A SOMEONE SAT IN THE SEAT. THIS COULD BE UNSAFE IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. CONSUMER TOOK VEHICLE TO THE DEALER FOR ABOUT 15 TIMES FOR REPAIRS, BUT THE PROBLEM RECURRED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Kia Sorento → · Every Sorento year → · How the figures are calculated →