KIA SORENTO 2005, SIMILAR CRANK BOLT MAIN PULLEY ASSEMBLY BREAK THAT MANY, MANY OF THE OTHERS HAVE ALL BEEN COMPLAINING ABOUT AND UNFORTUNATELY BEEN EXPERIENCING. THIS IS THE THIRD TIME I HAD THIS VERY SAME ISSUE REPAIRED FOR SUBSTANTIAL DOLLARS AND NOW MY MECHANIC STATED THERE IS NOT ENOUGH THREAD LEFT INTO THE CRANKSHAFT TO FIX AND IT NEEDS A COMPLETELY REBUILD OR ENGINE REPLACEMENT - WHICH IN ALL LIKELIHOOD BE LESS EXPENSIVE. THERE SHOULD DEFINITELY BE A RECALL FOR THIS - AS SO MANY HAVE THE SAME ISSUE. THANK GOD MY INCIDENTS WERE ALL AT SLOW SPEED BECAUSE THIS WOULD EASILY CAUSE A CRASH BECAUSE YOU LOOSE ALL POWER STEERING AND CONTROL. *TR
2005 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
MY 2005 KIA SORENTO JUST WENT IN FOR A TRANSMISSION LEAK AT 94K AND CAME OUT WITH NEEDING A NEW TRANNY PAN AND A WHOLE NEW REAR END UNDERNEATH DUE TO THE REAR TRAILING ARM BRACKET ROTTING COMPLETELY AWAY. THIS IS A MAJOR SAFETY ISSUE IN WHICH MANY ARE HAVING. THIS NEEDS TO BE RECALLED, IT'S THE DESIGN OF THE BRACKET WHICH CAUSES SALT, WATER, ETC TO ENTER AND HAVE NO WAY TO EXIT. ANY OF THESE VEHICLES IN THE SALT STATES ARE GOING TO HAVE THIS HAPPEN AND THEN TRAGEDY WILL HAPPEN IF THEY DON'T CATCH IT. AGAIN THE REAR OF THE CAR HAS ROTTED BRACKETS THAT ATTACH THE TRAILING ARMS AND WITHOUT THEM THE CAR BECOMES COMPLETELY UNSTABLE AND A HUGE SAFELY HAZARD. *TR
INTERIOR ELECTRICAL LIGHTING TURNS ITSELF OFF AND ON. HEADLIGHTS WILL OCCASIONALLY SHUT THEMSELVES OFF. LIGHTS REGULARLY BURN OUT/NEED REPLACING EVERY 45-90 DAYS. DASH LIGHTS HAVEN'T WORKED IN OVER A YEAR - FUSE REGULARLY BLOWS, GAVE UP ON REPLACING IT. *TR
DRIVING APPROXIMATELY 55MPH 22 NOV 2013, HEARD A THUMP FROM ENGINE COMPARTMENT, AND LOST ALL POWER TO VEHICLE, ENDING UP IN A DITCH. ENGINE STOPPED, NO STEERING, NO BRAKES. DASH LIGHTS ILLUMINATED. VEHICLE WOULD NOT RE-START. CRANK PULLEY BOLT BROKE OFF. OVER 5 HOURS TO EXTRACT REMAINDER OF BOLT TO REPAIR ENGINE. $1359 IN REPAIRS. NOW, 22 SEPT 2014, 10 MONTHS LATER, HAD SAME HAPPEN ON HIGHWAY AT 70MPH IN HEAVY TRAFFIC. THANKFUL I WAS IN A LANE AT THE EDGE OF THE ROADWAY. CURRENT MILEAGE SLIGHTLY UNDER 114,000. YEAH. 10 MONTHS AND 13000 MILES AND ANOTHER HUGE REPAIR BILL. NO RECALL, KIA CLAIMS NO LIABILITY. OTHER ISSUE: INTERIOR LIGHTING TURNS ITSELF OFF AND ON AT WHIM. HEADLIGHTS BURN OUT EVERY 45-90 DAYS. *TR
IN SEPTEMBER 2012, TRAVELING AT 35MPH MY KIA CAME TO A STOP. AT FIRST GLANCE IT WAS DETERMINED THE DRIVE BELTS HAD UNFASTENED AND THE CAM SHAFT BOLT WAS LAYING ON THE ENGINE PAN. AFTER INSPECTION AT KIA SERVICE SHOP THE SPECIALIST IDENTIFIED THAT THE CAM SHAFT BOLT HAD SHEERED OFF DUE TO THE DEFECTIVE PART: CAM SHAFT SPROCKET-C, PART # 23120-35701 COST $60.00. THE FINAL SUGGESTION WAS TO REPLACE THE BOLT SET, SPROCKET, CRANK ANGLE SENSOR, DAMPER PULLEY, AUTO TENSIONER AND ALL DRIVE BELTS A TOTAL OF $2,000 REPAIR COST. IN 2014, THE COST REPAIR IS NOW 4,000 TO REPLACE THE ENGINE BECAUSE OF THE SAME EXACT ISSUE BUT TRAVELING OVER 40MPG CAUSING MORE DAMAGE. THE MAIN CAUSE OF THIS DEFECT DERIVES FROM THE SMALL PIN ATTACHED TO THE SPROCKET THAT TURNS THE HARMONIC BALANCER AND GRINDS THE STEEL WITH THE FORCE OF THE ENGINE INTO NOTHING. THE RESULT OF THIS DEFECT CAUSES THE HARMONIC BALANCER TO COME LOSE, SHEARING OFF THE CRANK BOLT FIRST, THEN IF TRAVELING AT LOW SPEED WILL FOLLOW WITH THE REPAIR ABOVE, HOWEVER IF AT HIGH SPEED WILL RESULT IN ENGINE DAMAGE IN THE VALVES MAKING IT NECESSARY TO REPLACE THE ENGINE AT A COST OF $4,000. YOU MAY REFER TO THE FOLLOWING RESOURCES FOR MORE INFORMATION: THE KIA SORENTO ENGINE DEFECT CLASS ACTION LAWSUIT CASE IS ROBINSON EL AL V. KIA MOTORS AMERICA INC. CASE NO. 13-CV00006 US DISTRICT COURT OF NEW JERSEY. FOR A VIDEO VISUAL OF THE EXACT DEFECT YOU MAY REFER TO YOUTUBE: HTTP://WWW.YOUTUBE.COM/WATCH?V=QHLL55FV2Z0. *TR
WHILE DRIVING AT 50 MPH THE POWER STEERING FAILED ON MY 2005 KIA SORENTO MAKING IT EXTREMELY DIFFICULT TO CONTROL. WHEN I FINALLY PULLED INTO A PARKING LOT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. I TURNED OFF THE ENGINE IMMEDIATELY. WHEN I TRIED TO RESTART THE VEHICLE THE BATTERY APPEARED TO BE DEAD. I FINALLY HAD TO HAVE IT TOWED AROUND 11 P.M. UPON FURTHER INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE CAM SHAFT BOLD BROKE OFF.CAUSING THE PULLEYS TO STOP WHICH AFFECTED EVERYTHING THAT WAS DRIVEN BY THE PULLEYS. THERE WAS ALSO DAMAGE TO THE RADIATOR THAT NEEDS TO BE REPLACED. INITIAL ESTIMATE TO REPAIR THE VEHICLE WAS $1550. *TR
WENT TO GET THE KIA CHECKED OUT FOR A PROBLEM WITH TRANSMISSION AT THE KIA DEALERSHIP AND THEY TOLD ME THE BACK FRAME AND SUSPENSION WERE SO ROTTED OUT THEY COULD NOT PUT ON A LIFT TO SEE THE TRANSMISSION. IN MY FINDING THERE ARE TONS OF COMPLAINTS ABOUT THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE DEALER STATED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
THE VEHICLE IS SIMPLY NOT WANTING TO ACCELERATE UPON TAKING OFF OR GOING UPHILL. AFTER LITTLE RESEARCH, I FOUND THIS IS A COMMON PROBLEM ASSOCIATED WITH THIS MODEL. A METAL PIECE OF A VALVE HAS BEEN SHEARING OFF THEN LODGING IN THE EMISSIONS SYSTEM. CANADA HAS ALREADY ISSUED A RECALL SO I AM UNSURE WHY THE US HASN'T FOLLOWED SUIT. *TR
DAUGHTER HAD CRANKED VEHICLE AFTER COMING INTO GRANDMOTHER'S AFTER HER WEDDING GETTING FOOD. SHE SAID THE STEERING WAS WORKING PROPERLY AND THE MOTOR SEEMED TO BE HAVING ALOT OF PROBLEMS SO I TOLD HER TO PARK IT AND NOT TO DRIVE IT AGAIN THAT I WOULD HAVE IT TOWED TO BE LOOKED AT.MY NEPHEW LOOKED AT IT SAID IT SEEMED TO BE THE BOLT COMING OUT OF HARMONIC BALANCER. I BOUGHT IT USED BUT IT WAS PURCHASED AT KIA IN HUNTERSVILLE,N.C. FROM THE PERSON I PURCHASED IT FROM. AFTER TAKING IT BACK THERE TO BE LOOKED AT THEY DID UNAUTHORIZED WORK BREAKING THE BOLT OFF THEN TELLING ME I HAD TO BE THE ONE TO REPLACE THE MOTOR. I EVEN WENT TO KIA IN GASTONIA,N.C. THEY DIDN'T SEEMED TO BE CONCERNED AT ALL AND SAID THEY WOULD NOT EVEN TAKE IT AS A TRADE IN SO I STARTED DOING RESEARCH AS TO ANY PROBLEMS WITH THIS PARTICULAR VEHICLE. *TR
FROM THE TIME I GOT THE CAR HEAD LIGHTS HAVE REPEATEDLY BURNED OUT AFTER A MONTH OR TWO, ALSO DASH LIGHTS GO OFF RANDOMLY AND FLICKER AND THEN COME BACK ON WHEN EVER THEY DECIDE,MY POWER STEERING WENT OUT, BRAKE LIGHT CAME ON AND A/C WENT OUT ALL AT ONCE. STARTED TO OVERHEAT, SO IT WAS DETERMINED THE SERPENTINRE BELT HAD BROKE,REPLACED BELT AND VIBRATION UNDER HOOD WAS NOTICEABLE BUT COULD NOT DETERMINE THE SOURCE., BUT SOMEWHERE UNDER THE HOOD. STILL REPLACING HEADLIGHTS EVERY COUPLE MONTHS, THEN POWER STEERING FLUID STARTED TO BE CONSUMED AND CONSTANTLYT REQUIRED ADDING FLUID, THEN HAD A MECHANIC CHECK FOR LEAK AND HE REPLACED SOME HOSES AND CLAMPS BUT VIBRATIION CONTINUED AND EVENTUALLY POWER STEERING BEGAN LOUD NOISE WHEN CAR STARTED AND ONLY WHEN REVED UP WOULD NOISE STOP, AND WHEN A/C WAS ON SOMETIMES WOULD EFFECT THE POWER STEERING NOISE. REPLACED THE POWERSTEERING PUMP, STILL THE NOISE CONTINUED AND RECENTLY THE BELT CAME OFF WHILE I WAS DRIVING AND BRAKE LIGHT CAME ON , I WAS ABLE TO GET SAFELY OFF THE ROAD AND DIDNT CAUSE AN ACCIEDENT, BUT VERY CLOSE CALL, BELT HAD COME OFF BUT AFTER MINOR ADJUSTMENT IT WAS PUT BACK ON, VIBRATION NOISE HAS BECOME WORSE, I AM AFFRAID TO DRIVE IT, MECHANIC LOOKED AT IT AND SAID HARMONIC BALANCE SEEMS TO BE OFF AND ROOT OF PROBLEM IS CRANK SHAFT BOLT MOST LIKELY , COMMON PROBLEM , HOWEVER DURING THE TIME IN KIA DEALERSHIP FOR OTHER RECALL ISSUES , CRANK BOLT WAS NEVER BROUGHT TO MY ATTENTION AS BEING A PROBLEM IN MY YEAR OR MODEL CAR,
ON 7/30/14 I NOTICED MY DASHBOARD LIGHTS WERE NOT WORKING. THE MORNING OF 7/31/14 THE LIGHTS STILL WERE NOT WORKING SO I CHECKED THE FUSE BOXES. I FOUND A BLOWN FUSE IN THE FUSE BOX UNDER THE HOOD AND REPLACED IT. THE DASHBOARD LIGHTS STILL WOULD NOT WORK. THE EVENING OF 7/31/14 I AGAIN CHECKED THE FUSES AND FOUND THE FUSE I HAD JUST REPLACED IN THE MORNING WAS AGAIN BLOWN. I REPLACED THE FUSE AND HAD MY HUSBAND STAND AT THE FRONT OF THE VEHICLE WHILE I TURNED THE IGNITION AND HEADLIGHT SWITCH ON. IMMEDIATELY UPON TURNING ON THE HEADLIGHT SWITCH WE HEARD A "POP," CHECKED THE FUSE AND IT HAD ONCE AGAIN BLOWN. WE TRIED A THIRD FUSE AND IT BLEW AS WELL AS SOON AS I TURNED ON THE HEADLIGHT SWITCH. THREE FUSES IN ONE DAY AND STILL NO ANSWER ON HOW TO GET MY DASHBOARD LIGHTS TO WORK. *TR
THE ENGINE DEVELOPED A VERY LOUD TICK/KNOCK IN THE MOTOR. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE IDLING, THE VEHICLE ACCELERATED TO 5 MPH ON ITS OWN. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE FAILURE RECURRED TWICE. AS A RESULT OF ONE OF THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THREE PASSENGERS SUSTAINED INJURIES AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
I WAS TRAVELING NORTH ON WHITE BRIDGE ROAD IN WEST NASHVILLE WHEN A CAR RAN A STOP SIGN HITTING ME ON THE PASSENGER SIDE, WHICH TOTALED MY CAR THE IMPACT WAS SO HARD THAT IT KNOCKED THE CAR SEVERAL FEET FACING THE OPPOSITE DIRECTION. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH NEITHER DRIVER OR PASSENGER SIDE. *TR
CRANKSHAFT PULLEY CAME LOOSE BOLT BROKE KIA HAS A PROBLEM WITH THIS. *TR
I BOUGHT MY KIA NEW IT HAS SPORTS PACKAGE , I HAVE HAD TO REPLAIN SHOP ALL THE TIME CE HEADLIGHTS 4 TIMES THE LAST 6 MONTHS IT HAS BEEN TOTAL MESS POWER STEERING PRESSURE HOSES BLEW OUT THEN IN MAY WENT TO AIR PORT PICKED UP DAUGHTER CAR WAS NOTHING NO START TOW TRUCK ..AUTO SHOP FIRST SAID PLUG IN READER SAID CRANK SHAFT SENSOR THEN IT SAID STARTER BAD SO REPLACED STARTER IT STARTS BUT IT NOW WHINES I TOOK IT BACK HE SAID IT IS THE STARTER BRAND . I AM ALWAYS WORRIED IF IT WILL START AND IF I HAVE LIGHTS I LOVE MY KIA BUT IT HAS HAD ELECTRIC PROBLEMS FROM DAY 1 KIA SHOULD RECALL 2005 DUE TO THIS . LAST NIGHT I WAS DRIVING AND IT WENT FROM REG DRIVE TO LOW IT HAS SHIFTER IT HAS BUTTON THAT HAS TO BE PUSHED IN TO CHANGE DRIVE OVER DRIVE LOW I NEVER PUSHED IT IT DID IT ON ITS OWN THERE IS A BIG PROBLEM WISH KIA WOULD STEP UP AND RECALL I WANT TO KEEP MY CAR IT IS WELL TAKEN CAR OF BUT I CANT KEEP POURING MONEY IN IT BIG $ LAST 6 MONTHS OVER 2500 IS THERE A WAY TO DO LAW SUIT I HAVE SEEN TONS PEP WITH HEADLIGHTS ISSUES SENTS I REPLACED MY FIRST ONES ALSO PAINT ON DOORS OPEN ALL GONE I NEVER EVEN USE BACK SEAT DOORS SO HOW IS IT COMING OFF IS THERE A LAWYER OUT HERE WHO OIWNS A KIA HELP...... *TR
NOTE: PURCHASED VEHICLE USED APPROXIMATELY 1 MONTH AND 500 MILES BEFORE PROBLEMS INITIALLY STARTED. 1) HEADLIGHT BULBS BLOW OUT REPEATEDLY EITHER DURING DRIVING OR AN ONSET OF DRIVING (COME ON MOMENTARILY JUST BEFORE BLOWING). HAVE HAD TO REPLACE LOW BEAM HEADLIGHT BULBS ON 5 OCCASIONS IN THE FIRST YEAR OF OWNERSHIP. RESEARCH ON THE MATTER INDICATES THIS IS A WIDE SPREAD ISSUE AMONG KIA SORENTO OWNERS. OBSERVED ON SEVERAL OCCASIONS THAT THE BULBS BLEW OUT AFTER USING THE KEY FOB. STOPPED USING THE KEY FOB AND THE BULB BLOWOUTS STOPPED, BUT ISSUE #2 CONTINUES (SEE NEXT INCIDENT DESCRIPTION). 2) HEADLIGHTS LOW BEAMS STOP WORKING INTERMITTENTLY. HEADLIGHT LOW BEAMS STOP WORKING DURING DRIVING AT NIGHT OR WILL NOT WORK FROM ONSET OF DRIVING. INCIDENT OCCURS AT LEAST MONTHLY DRIVING APPROXIMATELY 600 MILES PER MONTH. LOW BEAMS START WORKING AGAIN ON INTERMITTENT BASIS. OBSERVED THAT IF THE HEADLIGHTS DO NOT WORK AT ONSET OF DRIVING, AFTER SWITCHING THE LOW BEAMS ON AND OFF A SIGNIFICANT NUMBER OF TIMES (20+) THEY WILL SOMETIMES START WORKING AGAIN (LEARNED THIS AFTER BEING STRANDED AT NIGHT WITHOUT ABILITY TO SAFELY DRIVE). *TR
I RECENTLY HAD TO HAVE THE CRANK SHAFT SENSOR REPLACED ON MY 2005 KIA SORENTO. THIS MORNING, DRIVING MY YOUNG SON TO SCHOOL, I LOST THE STEERING ON MY VEHICLE. ADDITIONALLY, THE ENGINE LIGHT AND BRAKE LIGHT CAME ON. AS I UNDERSTAND IT, THIS IS AN ONGOING DEFECTIVE ISSUE WITH KIA'S. THIS IS A DANGEROUS PROBLEM FOR THE PUBLIC AS WELL AS CONSUMERS. *TR
TOOK MY 2005 KIA SORENTO IN FOR A STATE INSPECTION MECHANIC PULLS ME IN THE SHOP AND SHOWS ME THE PROBLEM LEFT REAR UPPER CONTROL ARM BRACKET IS COMPLETELY ROTTED OFF AND THE RIGHT SIDE IS NOT FAR BEHIND.I AM A WELDER FABRICATOR BY TRADE SO I LOOK AT THE AXKE HOUSING AND INSTANTLY SEE THE ISSUE THE BRACKETS WHERE WELDED ON WITH NO DRAIN HOLES THERE IS BASICALLY A CUP CREATED BY THE BRACKET THAT IS ABOUT 3 INCHES DEEP THAT HOLDS EVERY BIT OF WATER THAT GETS THROWN IN THERE THIS IS A MANUFACTURES DESIGN FLAW BRILLIANT ENGINEERS THAT NEVER THINK ABOUT THE REAL WORLD THIS SHOULD BE A RECALL OH THE REST OF THE AXLE HOUSING IS BARELY RUSTY. *TR
I WAS DRIVING FROM DAUGHTER BUS STOP AFTER LEAVING THE HOSPITAL AND IT JUST WAS SHAKING OR FELT FUNNY THEN BRAKE LIGHT AND BATTERY LIGHT CAME ON AND TOOK TO PARKING LOT CALLED MECHANIC TOLD ME CRANK SHAFT WAS BROKE REPORTED TO KIA AS WELL. *JS
I WAS STOPPED BY A FHP OFFICER ON MY WAY HOME ONE FRIDAY EVENING FOR MY LEFT HEADLIGHTS BEING OUT. I DIDN'T KNOW THEY WERE OUT UNTIL HE STOPPED ME. I DIDN'T GET A TICKET, ONLY A WARNING. THE OFFICER SAID IT WAS VERY DANGEROUS TO BE DRIVING ON THE INTERSTATE WITH MY LIGHTS OUT. A COUPLE YEARS BACK I WAS STOPPED IN VALDOSTA FOR THE SAME REASON. THIS HAS HAPPENED AT LEAST 50 TIMES OR MORE SINCE I HAVE HAD THIS CAR. MY LIGHTS GO OUT EVERY COUPLE OF MONTHS AND SOMETIMES I DON'T KNOW THERE OUT UNTIL SOMEONE STOPS ME OR I CAN HARDLY SEE TO DRIVE. IT IS VERY DANGEROUS AND I THINK KIA SHOULD RECALL THIS MODEL AND FIX THE PROBLEM. I AM NOT THE ONLY ONE WHO IS HAVING THIS PROBLEM. I HAVE OVER 100+ POSTS FROM THIS SITE OF OTHERS WITH THE SAME PROBLEM. ARE THEY GOING TO WAIT UNTIL SOMEONE IS KILLED IN AN ACCIDENT BEFORE KIA WILL DO SOMETHING ABOUT IT. I HAVE TALKED TO A LAWYER AND I PLAN TO START A CLASS ACTION LAWSUIT AGAINST KIA IF THEY DON'T DO SOMETHING ABOUT THIS SITUATION. THERE ARE PLENTY OF OTHERS WHO ARE READY ALSO. THE KIA DEALERS WANT DO ANYTHING TO HELP WITH THIS, AND THEY KNOW IT IS A PROBLEM THAT IS FROM THE FACTORY. ALL THEY EVER SAY IS IT'S NOT COVERED UNDER THE WARRANTY. I BOUGHT THIS CAR NEW IN 2005. I WENT DOWN TO SOUTH FLORIDA TO VISIT IN 2005 AND ON THE WAY DOWN ALL MY HEADLIGHTS WENT OUT. I COULDN'T SEE TO DRIVE AT ALL SO WE HAD TO STOP FOR THE NIGHT AND WAIT TILL MORNING TO GET IT FIXED. IT COST ME OVER $80.00 TO GET IT FIXED THE FIRST TIME. SINCE THEY GO OUT ON A M
I HAVE A 2005 KIA SORENTO. I HAVE HAD A PROBLEM WITH MY HEADLIGHTS SINCE I HAVE HAD MY CAR WHICH I BOUGHT NEW IN 2005. I HAVE TAKEN IT TO THE DEALER IN VALDOSTA GA SEVERAL TIMES TO FIND OUT ABOUT IT AND THEY ALWAYS SAY IT'S NOT A RECALL SO THEY CAN'T DO ANYTHING ABOUT IT. I HAVE TO REPLACE HEADLIGHTS AND TAILLIGHTS EVERY 3 OR 4 MONTHS. IT IS VERY EXPENSIVE. MY DOME LIGHT HASN'T WORKED IN YEARS AND MY CHECK ENGINE LIGHT STAYS ON ALL THE TIME. I KNOW THERE IS SOME KIND OF DEFECT IN THE ELECTRICAL SYSTEM AND IT'S BEEN THIS WAY FROM THE BEGINNING. THE 10 YEAR/100,000.00 MILE WARRANTY IS ABOUT USELESS WITH THIS CAR. THERE HAS NOT BEEN ONE THING SINCE I HAVE HAD THE CAR THAT WAS COVERED UNDER WARRANTY. I WILL NEVER BUY A KIA AGAIN AND I CERTAINLY WANT EVER USE KIA IN VALDOSTA GA AGAIN, THEY HAVE THE WORST SERVICE I HAVE EVER SEEN. THERE FAVORITE THING TO SAY IS "IT'S NOT COVERED UNDER OUR WARRANTY!" THAT IS SUPPOSEDLY THERE BIG SELLING POINT AND IT IS WORTHLESS! EVERYONE WHO IS HAVING THE SAME TROUBLE NEEDS TO COMPLAIN SO WE CAN GET THIS RECALLED AND FIXED. I WISH I KNEW WHERE TO COMPLAIN TO THAT COULD MAKE THAT HAPPEN. THEY DON'T REALLY CARE IN VALDOSTA WHETHER YOU COMPLAIN OR NOT, THERE NOT GOING TO DO ANYTHING ABOUT IT ANYWAY. WELL I HAVE BEEN STOPPED NUMEROUS TIMES BY THE POLICE FOR MY LIGHTS BEING OUT. SO FAR I HAVE NOT GOT A TICKET, BUT IT IS HIGHLY DANGEROUS TO HAVE NO LIGHTS WHILE DRIVING AT NIGHT AND YOU NEVER KNOW WHEN THEY ARE GOING TO BE OUT. I KNOW I AM NOT THE ONLY ON
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY AND MAKING A LOUD NOISE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONIC BALANCER WAS NOT PROPERLY ATTACHED TO THE CRANK SHAFT CAUSING THE BOLT TO BRAKE. AS A RESULT, THE HARMONIC BALANCER AND BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 87,000.
TO WHOM IT MAY CONCERN: ON THURSDAY APRIL 3, 2014, I BROUGHT MY KIA IN FOR AN OIL CHANGE, THE ENTIRE REAR AXLE AND DIFFERENTIAL OF THE VEHICLE WAS RUSTED AND ROTTED ALL THE WAY THROUGH, TO THE POINT THAT THE LEFT BRACKET THAT IS SUPPOSED TO BE WELDED ONTO THE FRAME OF THE CAR WAS LITERALLY RUSTED OFF AND HANGING. I WAS TOLD THE ONLY THING HOLDING THE LEFT SIDE OF THE CAR UP WAS A SHOCK. I WAS THEN TOLD IT WOULD BE $1700.00 TO REPLACE. I MADE A CALL TO KIA HEADQUARTERS IN CALIFORNIA AND FILED A COMPLAINT, BECAUSE I UNDERSTAND MECHANICAL BREAKDOWN, HOWEVER, THE FACT THAT A VERY IMPORTANT PART OF THE CAR WAS COMPLETELY RUSTED THROUGH IS A MANUFACTURING DEFECT, THE CAR WAS MADE WITH CHEAP METAL. I DO NOT FEEL I SHOULD HAVE TO PAY FOR SOMETHING KIA DID NOT MANUFACTURE PROPERLY. KIA DENIED FAULT AND STATED THEY WOULD NOT HELP PAY OR TAKE RESPONSIBILITY FOR THIS. WE ARE NOT TALKING ABOUT A STEERING PUMP NEEDING TO BE FIXED, WE ARE TALKING ABOUT AN ENTIRE REAR END OF A CAR RUSTING AND ROTTING AWAY IN 9 YEARS. THIS VEHICLE WS MANUFACTURED WITH VERY INEXPENSIVE CHEAP METAL. I SHOULD NOT HAVE TO PAY. THIS MORNING I RECEIVED A PHONE CALL FROM CROWLEY KIA STATING THAT THEY DID REPLACE THE REAR AXLE, HOWEVER WHEN THEY WENT TO CONNECT IT TO THE E BRAKE SYSTEM THE BRACKETS FOR THAT WERE MANUFACTURED WRONG BY KIA AND THAT THEY WERE PUT ON BACKWARDS. WHAT DOES THAT TELL YOU? THIS CAR WAS MADE CHEAPLY, AND I THINK ITS A LEMON. I WOULD LIKE THIS TO BE ADDRESSED BECAUSE I HAVE ALSO SEEN ON SOME K
I TOOK MY 2005 KIA SORENTO IN FOR REGULAR MAINTENANCE AS I ALWAYS DO. THEN I WAS BROUGHT INTO THE GARAGE AT THE KIA DEALERSHIP, WHERE MY CAR WAS UP ON A LIFT AND SHOWN NOTHING BUT COMPLETE RUST/ROT ON THE REAR AXEL. THE BRACKET ON THE LEFT SIDE COMPLETELY RUSTED THROUGH AND HAD BROKEN AWAY FROM THE FRAME OF THE CAR. NOW, HOW DOES A CAR RUST IN 9 YEARS? THIS IS A MANUFACTURER DEFAULT WITH THEM USING CHEAP METAL. SORRY! CARS SHOULD NOT RUST OUT IN 9 YEARS. SO, NOW I HAVE TO SPEND $1700.00 TO REPLACE IT. THAT DOESN'T INCLUDE THE COST OF THE OIL CHANGE AND REPLACING THE COOLANT BUCKET BECAUSE IT HAS A HOLE. OH, AND MY RENTAL CAR. I'M MAD AND UPSET! UP UNTIL NOW, I HAVE BEEN A HUGE ADVOCATE FOR KIA, NOT ANYMORE. BTW....THIS ISN'T THE FIRST TIME I'VE HAD TO PUT OVER $1000.00 INTO THIS CAR THAT I HAVE ONLY OWNED FOR TWO YEARS. THANKS KIA!!!! *TR
I WAS DRIVING ON THE WAY TO WORK AND THE CAR LOST POWER AND SHUT OFF.... LOST ALL ABILITY TO STEER, LUCKILY NO OTHER CARS WERE CLOSE BY. OR ELSE THERE WOULD HAVE BEEN A CRASH BETWEEN US. HAD IT TOWED TO A LOCAL SHOP. BEFORE LOOKING AT THE VEHICLE THEY IMMEDIATELY TOLD ME IT SOUNDED LIKE THE INFAMOUS CRANK SHAFT PULLEY BOLT. I WAS AT A LOSS FOR WORD AS IT SOUNDED LIKE ITS BEEN AN ON GOING ISSUE THAT NEEDS TO BE ADDRESS. TOO MANY PEOPLES LIVES ARE AND CAN BE IN TROUBLE BECAUSE OF IT. AFTER THE LOCAL SHOP LOOKED AT IT AND CONFIRMED IT WAS THE CRANK SHAFT PULLEY BOLT. I WAS ADVISED TO TALK TO THE LOCAL DEALERSHIP BECAUSE THERE HAS BEEN A RECALL OF THE BOLT. WHEN I SPOKE TO THE PARTS REP A KIA, I WAS TOLD THERE IS NO RECALLS ON THE BOLT OR ANYTHING ELSE 2003-2006 KIA SERENTO. THEY COULD GET ME A NEW/USED MOTOR FOR $4K.... SEEMS THAT KIA IS ONLY IN THE BUSINESS OF PUTTING MONEY IN THEIR POCKETS WHILE OTHER PEOPLES LIVES ARE AT STAKE. FOR A PART/PIECE THEY KNOW IS FAULTY. AFTER FURTHER INVESTIGATION THERE IS A COUNTLESS AMOUNT OF PEOPLE WITH THE SAME ISSUE. EVEN PEOPLE COVERED UNDER THE 100,000 MILE WARRANTY WAS TOLD ITS NOT APART OF THE DRIVE DRAIN SO ITS NOT COVERED. I WOULD NOT RECOMMEND A KIA TO ANYONE... *TR
RECENTLY, OUR 2005 KIA SORENTO BEGAN HAVING ELECTRICAL PROBLEMS WHEN THE HEADLIGHTS ARE ON AT NIGHT. THE INTERIOR DASH LIGHTS INCLUDING THE RADIO, ETC. WILL RANDOMLY GO OFF AND ON. LAST NIGHT, THE DOME LIGHTS CAME ON AND BEGAN FLASHING INVOLUNTARILY. I AM CONCERNED WITH AN ELECTRICAL ISSUE THAT WILL LEAD TO FURTHER DAMAGE. I HAVE BEEN RESEARCHING RECALLS ON THIS VEHICLE, BUT CANNOT SEE THAT THERE IS ONE FOR THIS ISSUE. I DID HOWEVER SEE OTHER CONSUMERS WITH THE SAME COMPLAINT. WE PURCHASED THIS VEHICLE BRAND NEW IN 2005 AND OTHER THAN REGULAR MAINTENANCE WE HAVE NOT HAD ANY MAJOR ISSUES. I THOUGHT THAT I WOULD PURCHASE ANOTHER KIA IN THE FUTURE, BUT NOW THAT I SEE KIA IS DOING NOTHING TO FIX THIS ELECTRICAL PROBLEM I AM RECONSIDERING THAT DECISION. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF STEERING POWER AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
I BROUGHT MY VEHICLE IN FOR A REGULAR YEARLY INSPECTION. TOLD MY MECHANIC IT HAD BEEN MAKING A WEIRD NOISE IN THE REAR, THOUGHT MAYBE I NEEDED BREAK PADS. TURNS OUT MY VEHICLE WAS MAKING NOISE DUE TO AS SUSPENSION ISSUE. HE EXPLAINED THAT THE UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON BOTH SIDE ARE ROTTED RIGHT THROUGH/OFF. KNOWLEDGEABLE MECHANIC SAID HE DIDN'T FEEL COMFORTABLE MAKING SOMETHING TO REPLACE IT. KIA DOES NOT EVEN SELL THE PART. I CALLED CORPORATE AND THEY WON'T DO ANYTHING TO HELP. TOLD ME TO FIND A SALVAGE YARD AND REPLACE IT THAT WAY. HORRIBLE QUALITY! PASSENGER SIDE LET GO FIRST. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS DRIVING ON AN ICY ROADWAY AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
I WAS LEAVING A PATIENT'S HOME WHEN I GOT AROUND THE CORNER FROM THEIR HOME, MY CAR JUST SHUT OFF ON ME. ALL THE LIGHTS WERE ON IN THE VEHICLE BUT IT WOULD NOT MOVE. AFTER WAITING FOR ABOUT TWO HOURS FOR SOMEONE TO COME HELP ME IN MY SITUATION. I HAD TO HAVE MY CAR TOWED ALL THE WAY FROM WEST HAVEN TO AMITY, WHERE I HAD THE CAR CHECKED OUT BY THE MECHANIC THAT FIXED THE CRANKSHAFT BOLT AND OTHER THINGS COSTING ME A TOTAL OF $1100. THE CAR WAS STILL UNDER THE WARRANTY FOR BEING FIXED AGAIN WHEN THE MECHANIC TOLD ME AFTER HAVING MY CAR THEIR FOR A COUPLE OF WEEKS THAT THE BOLT BROKE AGAIN AND IT MESSED UP THE WHOLE BOTTOM HALF OF MY ENGINE. I AM STILL MAKING MONTHLY PAYMENTS ON THIS CAR AND I AM COMPLETELY LOST AS IN WHAT TO DO WITH IT. KIA DOESN'T WANT ANYTHING BUT MONEY AND THE OTHER MECHANIC IS CALLING THIS A RECURRING DEFECT AND DOESN'T SEE THE POINT IN FIXING IT WHEN THE CAR NEEDS A NEW ENGINE. I'M READY TO SCREAM MY HEAD OFF BECAUSE I DON'T HAVE MONEY TO KEEP THROWING AWAY ON SOMETHING I CANT EVEN USE. *TR
HELP!! I AM CONSTANTLY REPLACING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FOG LIGHTS. EVERY SINGLE MONTH IT'S ONE LIGHT OR ANOTHER IN A CONTINUOUS CYCLE. I SEE MANY COMPLAINTS FOR THIS SAME ISSUE. I LOVE MY KIA SORRENTO OTHER THAN THIS PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE AS MUCH AS IT IS A NUISANCE NOT TO MENTION AN EXPENSE!!! KIA, DO THE RIGHT THING!! PLEASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FRONT PASSENGER DOOR WILL NOT (OPEN) FROM INSIDE OF VEHICLE.. IT LOCKS AND UNLOCKS BUT DOOR OPENING CONNECTION LINK IS NOT OPENING. THIS PRESENTS A CRASH AND FIRE HAZARD AS PASSENGERS MUST EITHER OPEN THE WINDOW AND REACH OUT TO OPEN OR HAVE SOMEONE OUTSIDE OPEN THE DOOR! HAD IT REPAIRED AND IT BROKE AGAIN SHORTLY AFTER REPAIR. *TR
I WAS ON THE INTERSTATE AND BOTH OF MY TAILLIGHTS STOP WORKING. I WAS NOTIFIED BY ANOTHER DRIVER. I TOOK THE VEHICLE INTO THE KIA DEALERSHIP AND WAS TOLD IT WAS A LIGHT ASSEMBLY PROBLEM. THEY CLAIMED TO HAVE FIXED IT. EVEN AFTER THEIR SO CALLED FIX I HAVE T O REPLACE TAILLIGHT AND HEADLIGHT BULBS ABOUT EVERY THREE MONTHS. THE OUTAGES OCCUR ON OPPOSITE SIDES EVERYTIME AND SWITCH BETWEEN THE TAILLIGHT AND HEADLIGHT. I HAVE TO KEEP EXTRA BULBS AND THE NEEDED TOOLS AVAILABLE IN MY TRUCK AT ALL TIMES. I HAVE BEEN ISSUED A TICKET AS WELL DUE TO MY TAILLIGHT BEING OUT. THIS IS VERY COSTLY AND DANGEROUS TO FAMILY. I HAVE TWO TEENAGE CHILDREN WHO ALSO DRIVE THIS VEHICLE. IT SEEMS TO BE A WIDESPREAD PROBLEM DUE TO THE BLOGS THAT I HAVE SEEN CONCERNING THIS PROBLEM. PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WAS DRIVING UPHILL WHEN THE THROTTLE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WIRING INTO THE TRANSMISSION WAS OVERHEATING AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 80,000.
VEHICLE WAS MAKING NOISE DUE TO AS SUSPENSION ISSUE. UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON BOTH SIDE ARE ROTTED RIGHT THROUGH/OFF. DRIVER SIDE LET GO FIRST. THIS IS DEFINITELY AN ISSUE THAT SHOULD BE A RECALL. THIS CAR HAS LOW MILES AND IS NOT EVEN TEN YEARS OLD. POOR QUALITY METAL. I HOPE THIS BECOMES A RECALL. *TR
WHEN SOMEONE SITS IN THE PASSENGER SEAT, THE SENSOR DOES NOT DETECT PASSENGER. THE LIGHT STAYS IN THE OFF POSITION AND THE AIR BAG LIGHT IN THE DASHBOARD WILL NOT CUT OFF. *TR
I HAVE REPLACED ABOUT 5-7 DRIVER'S FRONT HEADLAMP BULBS AND NEED TO REPLACE IT AGAIN. THIS IS VERY ANNOYING BECAUSE EVERY COUPLE OF MONTHS IT GOES OUT, NOT TO MENTION THE COST OF THE BULBS AND TO HAVE SOMEONE PUT THEM IN. I AM READY TO GET RID OF THIS VEHICLE!!! I HAVE CHECKED WITH KIA AND OF COURSE, THEY SAY THEY HAVE NOT HAD ANY COMPLAINTS OR HAVE HAD ANY PROBLEMS WITH THE HEADLAMPS, LIARS!!! I WISH THEY WOULD FIX THIS PROBLEM. HOPEFULLY SOMEONE CAN HELP ME. *TR
WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIR BAG LIGHT USED TO TURN OFF, NOW WHEN THEY SIT IN THE SEAT THE LIGHT STAYS ON AND THE AIR BAG IS OFF AND I HAVE AN AIR BAG LIGHT ON IN MY DASH. TOOK THE VEHICLE TO MY MECHANIC AND HIS SOFTWARE SHOWS A RECALL BUT KIA SAYS NO RECALL ON MY VEHICLE. HIS SOFTWARE SAYS RESTRAINTS AND SAFETY SYSTEM: RECALLS CAMPAIGN - SEAT OCCUPANT CLASSIFICATION SYSTEM REFLASH. I FEEL THIS IS A SAFETY HAZARD IF I WAS TO GET INTO AN ACCIDENT AND SOMEONE WAS IN THE PASSENGER SEAT AND THE AIR BAG DOES NOT DEPLOY. *TR
AS I WAS DRIVING MY 2005 KIA SORENTO AT 40MPH IT STARTED BUCKING AND WHEN YOU GO TO ACCELERATE YOU CAN HOLD THE PEDAL TO THE FLOOR AND IT DOES NOT PICK UP SPEED. TOOK IT TO MY MECHANIC AND HIS SOFTWARE SHOWS A RECALL FOR THIS AND KIA IS SAYING THERE IS NO RECALL ON MY VEHICLE. HIS SOFTWARE SAYS RECALLS CAMPAIGN-SC073 ICV REPLACEMENT. *TR
MY WHOLE FAMILY WAS IN THE CAR DRIVING HOME GOING APPROXIMATELY 40-45MPH WHEN WITHOUT WARNING ALL THE DASH LIGHTS STARTED COMING ON AND ALL POWER WAS LOST ON THE VEHICLE. WE WERE ABLE TO MOVE OUT OF TRAFFIC AND RESTART THE VEHICLE AND MAKE IT HOME. VEHICLE WAS TOWED TO DEALER WHERE WE WERE EVENTUALLY ADVISED THE CRANK SHAFT BOLT SHREDDED INTO OUR ENGINE, AND THAT ALONG WITH SOME OTHER COMPONENTS WOULD HAVE TO BE REPLACED TO THE TUNE OF OVER $5000 DOLLARS. WE WERE TOLD THAT BECAUSE THIS WAS AN OUTSIDE COMPONENT OF THE ENGINE THAT THIS WAS NOT COVERED UNDER THE POWER TRAIN 10 YEAR/100,000 MILE WARRANTY. I CALLED THEIR CONSUMER ASSISTANCE LINE AND WAS VERY DISAPPOINTED WITH THEM. THIS SAME BOLT I WAS ADVISED WAS AN ISSUE IN THE 2004 MODELS, BUT THEY ASSURED ME OURS WAS MANUFACTURED OUTSIDE THE FAULTY BOLT DATES (TELL THAT TO MY FAILED BOLT). I WAS INCREDIBLY DISAPPOINTED WITH THE LACK OF RESPONSIBILITY THEY ARE WILLING TO TAKE TO ENSURE THAT NO ONE IS INJURED OR WORSE BY SIMPLY FIXING A BOLT. WE ENDED UP TRADING IN THE VEHICLE AND LOSING A TREMENDOUS AMOUNT OF MONEY IN THE PROCESS. *TR
MY 2005 SORENTO STARTED STALLING & SHUTTING DOWN WHILE DRIVING DOWN THE HWY AT 65 MPH (HAPPENS AT ANY SPEED). CODE COMES UP FOR BAD CRANK SHAFT SENSOR, THIS WILL BE THE 3RD TIME IN 4 YEARS I WILL HAVE REPLACED IT. THIS HAS CAUSED SOME "CLOSE CALLS" WHILE ON THE HWY, AVOIDING OTHER VEHICLES & NEARLY BEING REAR ENDED SEVERAL TIMES. *TR
I HAVE A 2005 KIA SORENTO AND IT HAS 123000 MILES. I WAS DRIVING WITH MY WIFE AND I LOST CONTROL OF THE STEERING,BRAKES AND THE ENGINE SHUT DOWN. I HAD IT TOWED TO MY REPAIR CENTER AND THEY TOLD ME THAT MY ENGINE WAS BLOWN AND I WOULD NEED A NEW ENGINE. THE CRANK SHAFT BOLT SNAPPED AND IT WAS A DEFECT IN THE MANUFACTURING PROCESS BUT KIA IS NOT TAKING RESPONSIBILITY FOR THIS MATTER. KIA IS CLAIMING THAT THERE WAS A SERVICE DOCUMENT REGARDING THIS BUT NO RECALL NOTICE WAS EVER SENT OUT TO THE OWNERS OF THIS MODEL CAR. KIA IS TRYING TO WASH THEIR HANDS OF THIS PROBLEM. I HAVE SPOKEN TO MANY PEOPLE AND THEY ARE SAYING THAT EVEN THOUGH THEY HAVE THE EXTENDED WARRANTY THAT KIA WANTS NOTHING TO DO WITH THE ISSUE AND ARE REFUSING TO REPAIR THIS DEFECT. I HAVE FILED A CLASS ACTION SUITE AGAINST KIA BUT THEY ARE TRYING TO HAVE THIS CASE THROWN OUT OF COURT REFUSING TO FIX TO ISSUE. *TR
3/2/13 HAD TIMING BELT REPLACED @50,031 MILES ON MY 2005 KIA SORENTO TO MANUAL SPECS.DROVE FROM PHX TO NASHVILLE.5/2013 I HEARD A TERRIBLE SQUEAKING SOUND UNDER MY HOOD,FIRST THOUGHT LOOSE BELT. WENT ON TO GET IT CHECK OUT&AS I WAS TRYING TO MAKE A RIGHT TURN A FEW BLOCKS FROM THE HOUSE,MY STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THOUGHT MY POWER STEERING PUMP HAD GONE OUT. I ALMOST RAN OVER 2 PEOPLE CROSSING THE STREET&ALMOST HIT ANOTHER CAR. I WAS TURNING MY STEERING WHEEL TO THE RIGHT W/ALL MY MIGHT! EVERYONE WAS HONKING AT ME & THOUGHT I WAS PROBABLY DRUNK! I WAS SO UPSET. HAD IT TOWED TO KIA. MY POWER TRAIN STILL UNDER WARRANTY,AM ORIGINAL OWNER&DENIED COVERAGE 3X.THEY TRIED TO SELL ME A USED ENGINE FOR $5K.STATED THEY KNEW THEY COULD NOT GET THE BROKEN PIECE OF BOLT OUT.I DID SOME RESEARCH ON-LINE&THERE IS MANY COMPLAINTS W/ THIS PROBLEM,SOME HAVE HAD IT HAPPEN 2,3,4 X.MGR. TOLD ME MY MODEL HAD THE NEW RE-DESIGNED BOLT,&IT WAS BRAKES PLUS FAULT WHEN THEY PUT ON THE TIMING BELT. MGR. SAID THAT THEY SHOULD HAVE NEVER USED THE OLD BOLT&THAT THEY PUT ON A NEW BOLT WHEN REPLACING TIMING BELT.I HEARD A TSB WENT OUT REGARDING THE BOLTS TO ALL SERVICE SHOPS TO USE THE NEW RE-DESIGN BOLT ON 03&04 MODELS,BUT NOT 05.IF I HAD GOTTEN A COPY OF THAT NOTICE,I WOULD HAVE MADE SURE THAT WHOEVER REPLACED TIMING BELT,USED NEW BOLT. A KIA TECH WROTE:8/10/12 ITS NOT THE BOLT, IT IS THE CRANK SPROCKET&BALANCER, THE DESIGN OF THE BALANCER STICKS OUT TO FAR&WEIGHS TO MUCH BREAKING OFF THE
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE TRAVELING 64 MPH, THE BOLT ON THE CRANK SHAFT SENSOR FRACTURED AND DETACHED, CAUSING DAMAGE TO THE ENGINE AND MOTOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000. *TR UPDATED 07/31/13*LJ THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE, DUE TO THE IDLE PULLEY BOLT FALLING OFF.
WAS DRIVING DOWN ROAD WITH MY SON WHEN MY CAR STARTED TO VIBRATE AND MAKE A HORRIBLE NOISE. THE WARNING LIGHTS ON THE DASH TURNED ON AND I LOST MY POWER STEERING JUST AS I WAS TURNING ONTO OUR STREET. I HAD THE VEHICLE TOWED TO AN AUTO SHOP AND BEFORE THEY LOOKED AT IT, THE OWNER TOLD ME THAT IT WAS THE CRANK PULLEY BOLT THAT SHEERED OFF. HE SAID ITS COMMON IN KIA SUV'S OF THAT TIME PERIOD! I WAS LUCKY TO BE ON A SIDE STREET AND NOT A HIGHWAY GOING FASTER BECAUSE THERE WAS NO WARNING TO THIS HAPPENING AND I COULD'VE EASILY LOST CONTROL. THIS DEFECT WILL EVENTUALLY CAUSE SOMEONE TO LOSE CONTROL AND BECOME INJURED OR KILLED. *TR
TODAY I TOOK OUR 05 SORENTO IN FOR AN OIL CHANGE. IT CAME AS NO SURPRISE TO ME THAT DURING THE 20 POINT INSPECTION I WAS TOLD THE DRIVER'S SIDE HEADLIGHT DIDN'T WORK. THIS IS BEYOND RIDICULOUS AT THIS POINT. I HAVE ALREADY CHANGED BURNT OUT HEADLIGHTS A MINIMUM OF 5-7 TIMES NOW. I CAN'T EVEN KEEP UP WITH THE COUNT. LIKE MANY OTHER OWNERS I HAVE TRIED EVERY MAKE AND TYPE OF HEADLIGHT AND NONE OF THEM WILL LAST MORE THAN A FEW MONTHS. THIS RECENT SET WAS THE TOP OF THE LINE AND I HAD TO PAY $80 FOR THE TWO LIGHTS. STILL DON'T LAST. IT SEEMS THAT KIA KNOWS ABOUT THIS ISSUE BUT IS UNWILLING OR TOO CHEAP TO PAY HAVE THEIR ISSUE FIXED. I'M NOT THE ONLY OWNER WITH THIS PROBLEM. LOOK IT UP! THE CAR HAS OPERATED FINE OTHER THAN THIS BUT IT HAS BECOME A HASSLE AND IS VERY COSTLY REPLACING HEADLIGHTS EVERY FEW MONTHS! THIS WILL BE THE LAST KIA THAT I BUY UNLESS KIA STEPS UP AND FIXES THIS ISSUE. THEY HAVE A NEW WIRING HARNESS THAT CAN HELP/FIX THIS PROBLEM BUT OF COURSE OWNERS HAVE TO PAY FOR THIS OUT OF POCKET. STEP UP KIA OR ENJOY LOSING A CLIENT FROM HERE ON OUT! *TR
SECOND FAILURE OF CRANK SHAFT PULLEY BOLT WITHIN 2 MONTHS OF IT BEING REPAIRED. DEALER ASSURED ME IT WAS FIXED PROPERLY ACCORDING TO THE MANUFACTURERS TSB. BOLT SHEARED OFF AGAIN AND ALL BELTS CAME LOOSE. 18 YEAR OLD FEMALE DRIVER, WHILE SLOWING TO TURN CORNER LOST POWER ASSIST STEERING, INCREDIBLY LUCKY TO BE ALIVE. LOUD CLUNK...THAT WAS THE HARMONIC BALANCER FALLING OFF THE VEHICLE. KIA FAILS TO ACKNOWLEDGE DESIGN FLAW IN THIS DANGEROUS, DANGEROUS VEHICLE! *TR
HEADLIGHT AND DOME BULBS BURNS OUT VERY OFTEN, I SPEND MORE MONEY REPLACING BULBS THAN OIL CHANGE, OBVIOUSLY THERE IS AN ELECTRICAL PROBLEM ON THIS MODEL. PLEASE LET THEM FIX THIS ISSUE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Kia Sorento → · Every Sorento year → · How the figures are calculated →