2004 KIA SORENTO. ROLLOVER. KIA SAYS THAT THE AIR BAGS ARE TURNED OFF IN A ROLL OVER NOT WHEN HIT ON THE SIDE! WHAT GOOD ARE THEY THAN? THIS INFORMATION IS NOT GIVEN WHEN THE KIAS ARE PURCHASED.... RESEARCH NEEDS TO BE DONE FOR HOW OFTEN IT OCCURS AND THAT THERE MAY BE MORE ROLLOVERS THAN SIDE IMPATCTS, WHY THEY ROLLOVER SOO MANY TIMES, AND THAT THERE ARE MANY COMPLAINTS FOR OTHER KIAS THAT THE AIRBAGS HAVE NOT DEPLOYED IN CRASHES. CONSEQUENCES WERE THAT THE DRIVER DIED THIS TIME DUE TO THE AIR BAGS DID NOT DEPLOY! THERE WAS ONLY ONE PERSON THE DRIVER IN THE KIA, THE CRASH WAS WHEN THE VEHICLE HIT THE ROCK AND THAN THE GROUND 15 TIMES. *TR
2004 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
WHILE DRIVING IN THE FAST LANE ON THE INTERSTATE, MY 2004 KIA SORENTO OVERHEATED AND THE ENGINE SEIZED, WE WERE ABLE TO COAST OFF THE FREEWAY AT AN EXIT AND PULL OVER SAFELY. UPON INSPECTION, WE NOTICED THE COOLANT RESERVOIR WAS CRACKED ON THE BOTTOM, ALLOWING ALL THE COOLANT TO LEAK OUT. AFTER A LITTLE RESEARCH, I FOUND THE TSB ABOUT THIS OLD MODEL COOLANT RESERVOIR CRACKING AND A NEW MODEL WAS OUT. THIS DAMAGED TANK CAUSED MY ENGINE TO OVERHEAT, SEIZE ON THE FREEWAY AND NOW HAS BLOWN THE HEAD GASKET AND WARPED THE ALUMINUM HEADS. WHY WASN'T I TOLD THAT THESE TANKS WERE A PROBLEM, I HAD MY OIL CHANGED AT THE DEALERSHIP 3 WEEKS PRIOR AND 3 MONTHS BEFORE THAT, NOBODY SAID ANYTHING. *TR
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE VIBRATION DAMPER ON THE FRONT OF THE CRANK SHAFT FAILED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE HAD BEEN A RECALL, BUT HIS VIN WAS NOT INCLUDED, EVEN THOUGH HIS VEHICLE WAS EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 71,000.
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE BECAME VERY DIFFICULT TO STEER PROPERLY. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND UPON EXAMINATION THE CONTACT NOTICED THAT TWO OF THE WHEELS WERE TURNED IN OPPOSITE DIRECTIONS AND THE TIE ROD WAS OUT OF POSITION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THEY HAD TO REPLACE THE HEADLIGHTS ON THE VEHICLE 74 TIMES. THE CONTACT ALSO STATED THAT THEY HAD TO PURCHASE A NEW BATTERY EVERY YEAR. THE CONTACT STATED THAT EVERY TIME THE VEHICLE HIT A BUMP SHE COULD HEAR THE ELECTRICAL SYSTEM SURGING AND THE LIGHTS BEGAN TO FLICKER. THE DEALER STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE HEADLIGHTS OR THE ELECTRICAL SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 12000.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE HAVE A 2004 KIA SORENTO AUTOMOBILE THAT HAD AN ISSUE WITH THE CRANKSHAFT BOLT IN SEPT. 2009. THE REPAIR COST OVER $1000.00. WE LATER FOUND OUT THAT THERE WAS SOME KIND OF "REPAIR CAMPAIGN" (SC072) FOR THE SAME ISSUE. WHEN WE CONTACTED KIA CUSTOMER SERVICE FOR REPAIR REIMBURSEMENT WE WERE TOLD OUR VEHICLE WAS MANUFACTURED 11 DAYS AFTER THE VEHICLES INVOLVED IN THE RECALL. KIA OFFERED NO GRACE PERIOD AND TOLD US THERE WAS NOTHING THEY COULD DO. ON SATURDAY, 5/8/10, THE SAME BOLT BROKE AGAIN WHICH RENDERS THE VEHICLE UNDRIVEABLE. IF THIS BOLT WERE TO BREAK WHILE THE VEHICLE WAS OPERATING AT HIGHWAY SPEED THE CONSEQUENCES WOULD BE CATASTROPHIC. THE VEHICLE HAS BEEN TOWED BACK TO BILL DODGE KIA IN WESTBROOK, ME. AGAIN FOR REPAIR, AND HAS BEEN DOCUMENTED AS KIA CASE # [XXX] . THE CASE WAS OPENED BY CONTACTING KIA CUSTOMER SERVICE (ALBERT) AT 800-333-4542, EXT. 45060. THE KIA REGIONAL MANAGER FOR THIS PART OF THE U.S. IS GARY AIROLDI AND KIA WOULD NOT PROVIDE ANY ADDITIONAL CONTACT INFORMATION FOR MR. AIROLDI. I CAN'T HELP BUT WONDER IF THE STATE OF MAINE SHOULDN'T LEAD THE WAY IN FORCING KIA MOTORS INTO A NATIONAL RECALL AND REPAIR EFFORT FOR ALL OF THEIR VEHICLES IMPACTED BY THIS DEFECT AND REIMBURSE THOSE WHO HAVE INCURRED OUT OF POCKET EXPENSES AND/OR INJURIES AS A RESULT. OUR DESIRE IS TO HAVE THE VEHICLE REPAIRED AT NO COST (CONSIDERING THE PREVIOUS REPAIR CAMPAIGN) AND TO RECOUP THE
THE SIDE AIRBAGS ON OUR 2004 KIA SORENTO DID NOT DEPLOY IN A SIDE IMPACT WITH A UTILITY (ELECTRIC) POLE. CAR SLID FROM ROAD IN A SUDDEN HAIL STORM AND SLID PASSENGER SIDE INTO THE POLE. SPEED WHEN CONTROL OF CAR WAS LOST, APPROX 45 MPH. THE IMPACT BROKE THE POLE INTO 4 PIECES AND TOTALED THE CAR. THE IMPACT WAS IN THE REAR PASSENGER SIDE DOOR, JUST INFRONT OF THE RIGHT REAR TIRE. THE DAMAGE TO THE CAR WENT ALL THE WAY TO THE FRAME. *TR
MY 2004 KIA SORENTO WAS IN THE DEALERSHIP FOR DIAGNOSTICS DUE TO ENGINE MISFIRE. DURING WHICH PHIL SMITH KIA TECHNICIANS GAVE MY COOLING SYSTEM GREEN CHECK THAT ALL WAS OK. APPROXIMATELY TEN MILES AFTERWARDS THE ENGINE SUFFERED FAILURE, HEADGASKET BLOWN. VEHICLE WAS TOWED TO THE DEALERSHIP. WAS ADVISED BY SERVICE MANAGER WHEN THEY STARTED THE VEHICLE THE ENGINE SEIZED. DEALERSHIP IS REFUSING TO COVER UNDER WARRANTY, CLAIMING THAT THE CAR OVERHEATED CAUSING THE FAILURE. THE EVEN OCCURRED WITHIN 5 MINUTES OF THE CAR STARTING AND IT NEVER OVERHEATED. I HAVE CONTACTED KIA CONSUMER AND RECEIVED NO ASSISTANCE. DESPITE HAVING DOCUMENTATION TO SUPPORT THE COOLING SYSTEM WAS FINE, THEY WILL NOT ACCEPT THE CLAIM. I AM FORCED TO PAY FOR CHARGES RELATING TO THE ENGINE TEAR DOWN, APPROXIMATELY $400 BEFORE THEY WILL RELEASE MY VEHICLE BACK TO ME. I WILL THEN HAVE TO TAKE IT ELSEWHERE TO BE REPAIRED. *TR
NO PROBLEMS BEFORE HAND TO INDICATE THERE WAS A PROBLEM UNTIL COMPLETE POWER LOSS WITH ENGINE FAILURE, WITHIN A 50 SECOND SPAN OF DRIVING ON INTERSTATE. THIS WAS THE ONLY FAILURE , AS STATED, WITH THIS CAR. NOTHING COULD BE DONE. THE COOLANT RESERVOIR TANK WAS FAULTY ON THIS MODEL . INFORMED OF THIS FROM THE DEALERSHIP AND LOCAL CORPORATE REP., AFTER THE FACT. I WAS NEVER INFORMED OF THIS FAULTY PART AT ANY TIME. EVEN WHEN CAR SERVICED. THIS WAS A 3 YEAR KNOWN FAULTY PART THAT MANUFACTURER KNEW ABOUT. CAR WAS NEW WHEN BOUGHT. HAD A ENGINE WARRANTY OF 10/100,000. I ONLY HAD 5 YEARS AND 77,000 ON CAR. CAR CORPORATION REFUSES TO HONOR OR DEAL WITH REPLACING ENGINE. WAS TOLD THE FIRST WEEK TWICE IT WOULD BE COVERED. LOCAL CORP. REP. THEN SAID NO TO WARRANTY COVERAGE. I HAVE SINCE PAY FOR A NEW ENGINE OUT OF MY OWN POCKET. *TR
MY RESPONSE IS TO THE PERSON WHO FILED THE BELOW COMPLAINT: MINE WAS 2004 SAME EXACT THING HAPPENED TO ME 6500. FOR NEW ENGINE! ABSOLUTELY NOTHING WAS COVERED BY KIA EXCUSE AFTER EXCUSE I ALSO HAD ALL RECORDS ON THE CAR. I ALSO HAD IN WRITING TEN DAYS BEFORE PROOF THAT THEIR WAS NOT A CRACK IN RESERVOIR BECAUSE I HAD SERVICE DONE---KIA'S RESPONSE WAS THAT I MUST HAVE KNOWN I HAD ISSUES WITH THE CAR IF I TOOK IT IN FOR SERVICE...MIND YOU THIS WAS MY NORMAL 3 MONTH-3000 MILE NORMAL ROUTINE CHECK UP...........KIA IS HORRIBLE...... I AM ON BOARD WITH YOU FOR CLASS ACTION SUIT TO GET MY MONEY BACK THAT THEY SHOULD HAVE PAID FOR!!! MY 2003 KIA SORENTO STOPPED WITH NO WARNING OR INDICATION OF A PROBLEM AT 67,735 MILES DUE TO WHAT WAS LATER DETERMINED TO BE ENGINE OVERHEATING. AT FIRST THE KIA DEALER SAID IT WAS DUE TO THE COOLANT RESERVOIR CRACKING AND GOING EMPTY. SINCE THIS IS NOT A PART OF THE ENGINES ACTUAL MEANS OF COOLING, THEY CHANGED THEIR STORY TO THE THERMOSTAT FAILED. KIA SAID THAT THIS PORTION OF THE WARRANTY PASSED AT 65,000 MILES. THEIR WARRANTY SAYS 100,000 MILES. COST OVER $3,600.00 TO REPAIR, SIMILAR SITUATION AT 80,000 MILES FOR $1,400.00. STILL NO WARRANTY COVERAGE. I HAVE FURNISHED COMPLETE MAINTENANCE RECORDS SHOWING MAINTENANCE AT EVERY INTERVAL REQUIRED BY KIA. LOOKING FOR SOME ONE TO JOIN IN A CLASS ACTION SUIT. *TR
ON SAT. SEPT. 12, 2009, I WAS ON THE EXPRESS WAY AND NOTICED THAT MY 2004 KIA SORENTO WAS SLOWING DOWN. I IMMEDIATELY LOOKED AT MY DASHBOARD TO SEE IF ANY LIGHTS WERE ON, NONE ON. I THEN NOTICED THAT MY HEAT GAUGE WAS AT H. I IMMEDIATELY PULLED OF AT THE NEXT EXIT AND THERE WAS A GAS STATION AT THE CORNER. STEAM STARTED TO COME FROM UNDER THE HOOD AND FLUID FROM UNDER THE CAR. I HAD IT TOWED HOME BECAUSE IT WOULD NOT START. I THEN HAD IT TOWED TO A KIA DEALERSHIP SERVICE DEPT AND THEY LOOKED AT THE VEHICLE. THE SERVICE MANAGER CALLED TO INFORM ME THAT MY ENGINE WAS GONE. I SAID GONE. HOW DID THAT HAPPEN. HE SAID BECAUSE I DROVE IT TOO LONG AFTER IT STARTED TO SHUT OFF. II EXPLAINED THE CAR WAS SLOWING DOWN AND I IMMEDIATELY PULLED OFF THE EXPRESS WAY TO A GAS STATION (WHICH IS RIGHT OFF THE RAMP). I DID NOT DRIVE IT FAR. HE TOLD ME I HAD 2 CHOICE, A NEW ENGINE FOR $10, 000+ OR A USED ENGINE $6300+. IT WAS NO LONGER UNDER WARRANTY AS OF 10/2008. I AM DEVASTATED. I THOUGHT THE COMPANY OFFERED A 100,000 MILE WARRANTY. I HAD ABOUT 87,000 MILES ON THE VEHICLE. I CALLED KIA HEADQUARTERS AND THEY ARE LOOKING INTO THIS MATTER. I AM AWAITING A REPLY FROM THEM. *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT BOTH REAR DOORS HAVE CORROSION ON THEM AND HAVE CAUSED PIECES OF RUST TO FALL OFF WHEN THE DOOR WAS OPENED. THE DEALER CONCLUDED THAT THE FAILURE WAS CAUSED BY THE ENTRANCE OF ROCK CHIPS. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF $70.00 BY USING A BLACK SPRAY TO ELIMINATE THE CORROSION. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 63,000.
FRONT PASSENGER TIRE TREAD CAME OFF WHILE DRIVING DOWNHILL ON A MOUNTAIN ROAD AND CAUSE PASSENGER AIRBAG TO DEPLOY, WE WERE LUCKY CAR DID NOT ROLL OVER AND WE ALL WERE KILLED. BRIDGESTONE IS THE TIRE MANUFACTURER (DUELER 684, P245/70R16) AND WHEN I DO A WEB SEARCH ALL KINDS OF INFORMATION COMES UP WITH RECALLS BUT COULD NOT FIND MY TIRE TYPE BUT FOUND ALL KINDS OF BLOGS WITH PEOPLE COMPLAINING ABOUT MY TYPE OF TIRE AND THE TREAD COMING OFF. *TR
COOLING SYSTEM FAILURE CAUSE BLOWN ENGINE WITHOUT ANY WARNING. *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING IN A SNOW STORM AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A PINE TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH, BUT HIS HEAD STILL STRUCK THE WINDSHIELD. THE CONTACT WANTS TO KNOW WHY THE AIR BAGS FAILED TO DEPLOY DURING THE HIGH SPEED CRASH. THE FAILURE MILEAGE WAS 43,000.
I BOUGHT MY 2004 SORENTO NEW. IN MAY 2008 AND AT 64,000 MILES THIS YEAR THE WATER PUMP STARTED LEAKING. I TOOK IT INTO THE LOCAL KIA DEALERSHIP AND THEY SAID IT WAS UNDER A RECALL AND REPLACED IT. THEY ALSO RECOMMENDED A TIMING BELT CHANGE AT THAT TIME AND I DID THAT TOO. AFTER I LEFT THE DEALERSHIP AND DROVE INTO MY GARAGE, WATER WAS POURING OUT FROM UNDERNEATH THE PASSENGERS SIDE TIRE, WHERE THE RESERVE TANK WAS. I TURNED AROUND TOOK IT RIGHT BACK AND SHOWED THEM. THEY SAID IT WASN'T ANYTHING THEY DID TO BUST IT, IT MUST OF BEEN THAT WAY ALREADY. I INFORMED THEM THAT I KNOW IT WASN'T THAT WAY BECAUSE I HAD BEEN POURING TONS OF WATER IN IT UNTIL I COULD GET MY CAR IN FOR THAT APPOINTMENT SINCE THE WATER PUMP WAS LEAKING AND THE LEAKING BEFORE WAS COMING FROM THE CENTER OF THE CAR, NOT BY THE TIRE. I ALSO INFORMED THEM, THAT I KNEW THEY BUSTED BECAUSE THEY HAD TO PUT PRESSURE ON THE WATER PUMP LINE TO TEST IT AND THEREFORE IT WAS THERE FOUGHT. THEY STILL SAID EVEN THOUGH THEY DIDN'T DO IT THEY WOULD GO AHEAD AND REPLACE IT FOR FREE. WHY DO THEY NOT WANT TO OWN UP TO IT TO BEGIN WITH? IF I HAD NOT MADE A SCENE IN FRONT OF THEIR OTHER CUSTOMERS THEY WHERE GOING TO MAKE ME PAY FOR IT. I HAVE ALSO HAD THE WIPER PARK AREA BURN OUT. SMOKE STARTED COMING FROM MY WINDSHIELD ON HE INSIDE AND NOW THE HEATED WIPER PARK AREA IS NOT WORKING. IT WILL NEED A WHOLE NEW WINDSHIELD. *TR
RECENT (6 MO. AGO) PURCHASE OF A 2004 KIA SORRENTO. AT TIME OF PURCHASE APPROX. 75,000 MI. LOGGED. TIRES APPEAR TO BE IN VERY GOOD.CONDITION. WITHIN A MONTH OR TWO OF PURCHASE, IT BECAME OBVIOUS THAT THERE WAS A TRACTION PROBLEM ON WET OR EVEN SLIGHTLY WET ROADS. AS OF TODAY, DEC. 10, 2008, I HAVE SKIDDED TWICE AND "FISHTAILED" ONCE, GOING VERY SLOWLY (20 MPH OR LESS) TODAY IT WAS BARELY SPRINKLING AND AS I LITERALLY CREPT AROUND A CORNER, THE CAR UNEXPECTEDLY BEGAN TO SWERVE AND FISHTAIL. IT WAS A LITTLE SCARY AND I'M SURE THE PEOPLE BEHIND ME FREAKED ME OUT... DESPITE MY SURPRISE, I TRIED NOT TO JERK THE WHEEL . THE CAR STRAIGHTENED UP AFTER A FEW TAIL END SWISHES BACK AND FORTH. I HAVE SEARCHED THE INTERNET RECENTLY AND HAVE SEEN CONSUMER REFERENCE TO "POOR TRACTION ON WET SURFACES" (UNDERSTATEMENT). I HAVE MENTIONED IT TO A KIA REPAIR SHOP, BUT WAS TOLD TO MAKE AN APPOINTMENT AND BRING IT IN. SINCE I DO NOT HAVE THOUSANDS FOR A MAJOR SUSPENSION (OR ?) REPAIR, I HAVE BEEN PRAYING FOR DRY WEATHER. I HAVE ALSO HEARD AND FELT STRANGE NOISES WHEN THE VEHICLE WAS ACCIDENTALLY SWITCHED TO 4 WHEEL DRIVE, BUT IT IS NOT APPARENT WHEN IN 2 WHEEL DRIVE. AND, THE TRANSITION FROM ONE GEAR TO ANOTHER IS NOT SOOTH AND IS A LITTLE SLOW. ANYWAY, THE MAIN ISSUE IS SKIDDING ON WET ROADS. I AM VERY SURPRISED THERE HAS NOT BEEN SOME KIND OF SAFETY ALERT OR RECALL. THANKS FOR LISTENING. THERESA ARNEY *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED UNEXPECTEDLY AND RESTARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE MANIFOLD GASKET FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. ON SIX SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE BECAUSE THE WARRANTY EXPIRED. THE AUTHORIZED DEALER REPLACED THE CRANKSHAFT, CRANKSHAFT SENSOR, TIMING BELT, AND DRIVE BELT. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 66,000. UPDATED 12/23/08 THE AIR BAG ILLUMINATED AND WOULD NOT GO OUT, EVEN WHEN SOMEONE WAS SEATED IN. THE HEADLIGHT WAS BLOWN, THE REAR HATCH WOULD NOT STAY UP. THE DEALER HAD TO ORDER HOOD STRUTS. UPDATED 12/23/08.*JB
HEADLIGHTS, TAILLIGHTS BLOW OFTEN AND FAKE CHROME PLATING ON DOOR INSIDE HANDLE PEELING AWAY AND CUTTING FINGERS. *TR
KIA SORRENTO INSIDE DOOR HANDLES: CHROME PEELS AND LEAVES SHARP JAGGED EDGES AND I CUT MY FINGERS EVERY DAY. *TR
I HAVE A 2004 KIA SORRENTO WITH 57,000 MILES. I HAVE OWNED IT FOR 2 YEARS. THE HEADLIGHTS AND BRAKE LIGHTS CONTINUOUSLY GO OUT. I HAVE REPLACED EACH HEADLIGHT 4 TIMES IN THE PAST YEAR AND THE BRAKE LIGHTS HAVE BEEN REPLACED 5 TIMES IN THE PAST YEAR. THIS IS A SAFETY HAZARD AS I NEVER KNOW WHEN MY BRAKE LIGHTS ARE OUT UNLESS SOMEONE STOPS AND TELLS ME. *TR
I PURCHASED MY CAR THREW A LOCAL DEALERSHIP AAP. 8 MO. AGO IT HAD 27,000 AT THE TIME OF PURCHASE. ON 8-4-08 THE VEHICLE HAD 34,000 MILES. I WAS DRIVING AT A SPEED OF APP.40 MI. AN HOUR WHEN THE CAR STARTED SMOKING FROM THE ENGINE THE SMOKE GOT THICKER . I QUICKLY PULLED OVER INTO A SMALL PARKING LOT SHUT OFF THE CAR + JUMPED OUT OF THE CAR WITH MY SON. IN A MATTER OF SECONDS THE CAR WAS IN FLAMES. AFTER THAT THERE WAS A HOSE THAT FELL DOWN UNDER THE CAR + WAS SHOOTING FLAMES FROM THAT TOO. THE FIRE DEPARTMENT CAME + PUT IT OUT. THE DASH WAS CAVED IN .THE CAR WAS TOTALED. I REPORTED THIS TO THE DEALERSHIP + KIA CORPORATION. THEY LISTENED TO MY COMPLAINT WITH NO RESULT AND WOULD NOT TAKE ANY RESPONSIBILITY FOR. IT . BUYERS BEWARE. *TR
MY SISTER PURCHASED THIS VEHICLE NEW AND HAS HAD NOTHING BUT PROBLEMS WITH IT AND PROBLEMS WITH DEALERSHIP/KIA HONORING THEIR 10 YEAR/100,000 MILE WARRANTY. SHE PURCHASED THIS VEHICLE BELIEVING SHE WOULD BE DRIVING A QUALITY VEHICLE (ADVERTISING 10 YEAR/100,000 MILE WARRANTY SHE ASSUMED IT MUST BE OF HIGH QUALITY BECAUSE WHO WOULD OFFER THAT KIND OF WARRANTY IF IT WAS JUNK....WRONG!) SHE HAS HAD NOTHING BUT STRESS, FINANCIAL EXPENSE, LOST WORK TIME, AND A BATTLE OF HER LIFE TRYING TO SEEK CONSUMER JUSTICE...DEALERSHIP, KIA MOTORS, LEMON LAW REQUIRES A PART TO FAIL FOUR TIMES, ATTORNEY GENERALS OFFICE, CONCILIATION COURT, WRITING TO RUUKIVINA, OBERSTAR, AND MOST RECENTLY AMY KLOBUCHAR...ALL FAILED. NO ONE HAS SAID THAT THEY WILL INVESTIGATE KIA AND PROTECT THE CONSUMERS FROM THIS FRAUDULENT AUTOMOBILE MANUFACTURER. WHY? THE PROBLEMS SHE HAS HAD WITH HER VEHICLE CONSIST OF RUST ON THE TAILGATE AND REAR DOORS JUST A FEW MONTHS AFTER PURCHASING, ALL KINDS OF ELECTRICAL PROBLEMS FROM HEADLIGHTS AND TAIL LIGHTS BURNING OUT NUMEROUS TIMES, THE DIGITAL DASH FOR RADIO AND HEATER GOING BLACK, THE HEATER NOT WORK, A RELAY SWITCH FOR FAN FAILED, FOAM BETWEEN WINDSHIELD AND FRAME COMING OUT TAPPING ON THE WINDOW, A PROBLEM WITH THE COOLANT RESERVOIR, THE REAR DRIVESHAFT FAILED, THE TRANSMISSION HAD TO BE REPLACED AND MOST RECENTLY THE TRANSFER CASE. SAFETY ISSUES AND CONCERNS WOULD BE WITH TAIL LIGHTS AND HEADLIGHTS BURNING OUT PREMATURELY AND FREQUENTLY AND THE CRANKSHAFT BOLT BROKE CAUS
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT ANTIFREEZE WAS LEAKING FROM THE TANK ASSEMBLY RESERVOIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY REPLACED THE TANK ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 77,600. UPDATED 09/15/08 *BF THE CONSUMER STATED THE ENGINE COOLANT STORAGE TANK WAS MADE OUT OF PLASTIC. UPDATED 09/17/08. *JB
I PURCHASED A 2004 KIA SORENTO IN JULY 2004, HAD A FEW PROBLEMS SUCH AS BRAKES WEARING OUT TOO SOON AND THINGS LIKE THAT BUT THE DEALERSHIP WAS GREAT TO MAKE THE REPAIRS AT NO COST. ON MAY 13, 2008 WHILE SITTING OUT A STOP SIGN IN MY NEIGHBORHOOD THE ENGINE BEGAN MAKING A VERY LOUD BANGING NOISE AND THEN STALLED. THE CHECK ENGINE LIGHT CAME ON AND MY IMMEDIATE FEAR WAS THE ENGINE HAD BLOWN. I KNEW THE OIL AND PREVENTIVE MAINTENANCE SERVICE WORK HAD JUST PERFORMED AND NOW THE SERENTO HAD 61K MILES ON IT. I HAD A WRECKER TRUCK TOW THE SERENTO TO THE BAYWAY KIA DEALERSHIP (HOUSTON) WHICH IS WHERE I HAD SERVICE WORK DONE BEFORE. THE NICE SERVICE MANAGER NAMED "JOE' HAD THE ENGINE INSPECTED AND FOUND THE ENGINE FAILED BECAUSE OF A ITEM FALLING OFF THE FUEL INJECTOR INTO A CYLINDER, THUS BLOWING THE ENGINE. "JOE" ADVISED THE ENGINE REPAIR (REPLACEMENT) WOULD BE COVERED UNDER WARRANTY BECAUSE OF A KNOWN DEFECT. NOW IT HAS BEEN 3 MONTHS, STILL NO REPAIR, BAYWAY KIA IS NOW OWNED BY A DIFFERENT COMPANY, THUS "JOE" IS NO LONGER THERE, AND THE KIA DEALERSHIP KEEP STALLING ON THE REPAIR. THEY ONLY HAVE ONE CERTIFIED MECHANIC WHO HAS BEEN SNOWED UNDER WITH WORK. THIS ENTIRE WEEK THE CERTIFIED MECHANIC IS ON VACATION AND TWENTY-FIVE (25) CARS IN THE REPAIR SHOP WAITING ON HIM... HUMMM.... THEY BASICALLY REFUSED TO ALLOW ME TAKING IT TO ANOTHER DEALERSHIP BECAUSE THEY HAVE THE ENGINE TAKEN APART AND ORDERED THE REPLACEMENT PARTS. WHAT GOOD IS A 100K WARRANTY IF THEY KEEP THE VEHICLE FOR MONT
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THAT THE RADIATOR WATER OVERFLOW CONTAINER CRACKED. AS A RESULT, FLUID LEAKED AND OVERHEATED THE ENGINE, WHICH CAUSED IT TO FAIL. THE ENGINE WILL NEED TO BE REPLACED AT THE COST OF $11,000. THE VEHICLE HAS OVER 60,000 MILES; THEREFORE, THE MANUFACTURER WILL NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
ON MONDAY, 06-30-08, AT ABOUT 1400 HOURS, I PARKED MY VEHICLE A 2004 KIA SORRENTO 4X4 EX WITH APPROX. 80,000 PLUS MILES. SHORTLY AFTER PARKING THIS VEHICLE I ENTERED A BASKIN AND ROBINS TO HAVE AN ICE CREAM CONE. I WAS INFORMED BY FRANTIC PASSERBY'S THAT A VEHICLE WAS ON FIRE. I TOOK A LOOK OUTSIDE AND WAS SHOCKED TO SEE THAT MY VEHICLE MENTIONED ABOVE WAS SMOKING AND FLAMING UP. THIS FIRE APPEARED TO START ON THE PASSENGER SIDE OF MY VEHICLE NEAR THE POWER STEERING PUMP AND ALTERNATOR. MY VEHICLE HAD BEEN OPERATING FINE UNTIL THIS INCIDENT OCCURRED AND ONLY WENT TO THE DEALERSHIP FOR ROUTINE SERVICING UNDER WARRANTY. THE HONOLULU POLICE AND FIRE DEPARTMENTS WERE NOTIFIED AND REPORTS DOCUMENTED UNDER HONOLULU POLICE DEPARTMENT REPORT #08-242969 AND THE HONOLULU FIRE DEPARTMENT REPORT #24891. FIRE AND POLICE OFFICIALS INFORMED ME THAT A POSSIBLE FUEL LINE MALFUNCTION IS A POSSIBILITY BUT CAUSE OF THIS INCIDENT IS UNKNOWN AT THIS TIME. *TR
CAR WAS SERVICED BY DEALER FOR FOUR YEARS. I PURCHASE THE CAR, HAVE THE COOLANT WATER FLOW TANK PRESSURED TESTED AND THREE WEEKS LATER LEAK OR CRACK IN THE COOLANT WATER FLOW TANK. ALL LIQUIDS LEAKED OUT, ENGINE OVER HEATED AND BLEW. HAD TO REPLACE THE ENGINE. OVER 6000. TO REPAIR. *TR
I HAVE A 2004 MAGENTIS WHICH I HEARD IS LIKE THE SERENTO. THE TIMING BELT JUMPED AND THIS TOOK OUT THE MOTOR. UP TO THIS I LOVED MY CAR. KIA SAID THERE WAS NOTHING THEY COULD DO BUT REPLACE THE ENGINE AT MY COST AND I WOULD NOT GET IT BACK UNTIL IT WAS PAID FOR. WELL BEING A SINGLE MOTHER OF 4, STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 4 MORE YEARS. NEEDLESS TO SAY I HAVE A CAR WITH NO MOTOR AND MAKING PAYMENTS. *TR
2004 KIA SORENTO LEAK IN A/C COOLANT BOTTLE. MY CAR WAS IN FOR A PRESSURE TEST THREE WEEKS BEFORE THIS AND IT PAST JUST FINE WITHOUT ANY LEAKS OR CRACKS. ON THE FREEWAY, OVER HEATS, PULL OVER, ALL THE FLUID LEAKS OUT, ENGINE IS DEAD AND MUST BE REPLACED. JUST HIT 61,000 MILES. KIA DOES NOT OFFER 100,000 MILE COVERAGE UNLESS YOU ARE THE ORIGINAL OWNER. I AM THE SECOND OWNER AND HAVE HAD THE CAR THREE MONTHS. $5000. LATER I HAVE MY CAR BACK. KIA WILL NOT HONOR TO DO THE WORK BECAUSE THEY SAY IT WAS A LONG TERM LEAK. WELL, BEFORE I PURCHASED THE CAR, KIA DID ALL THE MAINTENANCE ON THIS CAR FOR FOUR YEARS..... IF IT WAS A LONG TERM LEAK, SHOULDN'T THEY HAVE CAUGHT IT? THEY SAY NO. I ALSO PURCHASED AN EXTENDED 80,000/3 YEAR WARRANTY WHEN I PURCHASED THE CAR, THEY ALSO DECLINED MY CAR COVERAGE BECAUSE THEY COVER NOTHING DUE TO ANY OVERHEATING. THIS IS REALLY JUST A COMPLETE JOKE. I DID NOTHING WRONG. KIA SERVICED THE CAR FOR FOUR YEARS. I HAD THE CAR IN THREE WEEKS BEFORE IT BLEW UP AND IT WAS TESTED AND FILLED WITH FLUIDS. WHY DOES THIS NOT MAKE ANY SENSE??? *TR
THE ORIGINAL BATTERY FAILED AT 2 1/2 YEARS AND THE REPLACEMENT BATTERY (KIA BATTERY) FAILED AFTER ONLY 1 1/2 YEARS. I HAVE REPLACED THE HEADLIGHTS (4 TIMES), FOG LIGHTS (2 TIMES), TAIL LIGHTS (2 TIMES), AND LICENSE PLATE LIGHT. ELECTRICAL SYSTEM CHECK SHOWED NO PROBLEMS THAT COULD BE CAUSING ALL OF THESE FAILURES. *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE TURNED AND CRASHED HEAD ON WITH ANOTHER VEHICLE TRAVELING 45 MPH AS WELL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SENT PICTURES OF THE CRASH AND CALLED THE MANUFACTURER, BUT WAS INFORMED THAT THE IMPACT WAS NOT POWERFUL ENOUGH TO DEPLOY THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE CONTACT'S WIFE AND TWO OTHERS WERE INJURED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 04/23/08 *BF
2004 KIA SORENTO MANUAL TRANSMISSION TRANSMISSION LOCKS UP RANDOMLY. I AM UNABLE TO CHANGE GEARS. THE SHIFT STICK MOVES TO THE VARIOUS POSITIONS BUT THE CAR REMAINS IN GEAR. THIS OCCURS WHILE DRIVING OR STOPPED AND TRYING TO UPSHIFT OR DOWNSHIFT . I HAVE HAD THE VEHICLE TO THE KIA DEALER ON THREE OCCASIONS, BUT THEY ARE NOT ABLE TO DUPLICATE THE PROBLEM AND HENCE, CAN DO NOTHING ABOUT IT. LAST OCCURRENCE, ON 3/27/2008, HAD VEHICLE TOWED TO THE DEALER, HOWEVER THEY SAID THAT IT WAS NOT LOCKED UP WHEN THEY DROVE IT. NO HELP FROM KIA CUSTOMER SERVICE EITHER. *TR
ROTORS WARPED. I EXPERIENCE SHUTTERING WHEN STOPPING AT ANY SPEED. I PLAN TO TAKE INTO THE SHOP THIS WEEK FOR REPAIRS. MY FRIEND WITH A JEEP CHEROKEE HAD THE EXACT SAME PROBLEM AND JEEP ISSUED A RECALL. LOOKING AT THE NUMBER OF COMPLAINTS I'VE FOUND ON THIS FOR KIA SORENTO, I FEEL KIA SHOULD TAKE THE SAME ACTION. *TR
I HAVE A 2004 KIA SORRENTO WHICH I PURCHASED NEW. IT CURRENTLY HAD 64,000 MILE AND I HAVE KEPT UP WITH ALL MAINTENANCE ITEMS AND HAVE HAD THEM PERFORMED BY KIA SERVICE IN THE DEALERSHIP. WHILE I HAVE HAD SOME MECHANICAL PROBLEMS WITH THE CAR (BAD LIFTERS, VALVES, RADIATOR LEAKS, ETC), MY MAIN ISSUE IS THE ELECTRICAL SYSTEM. TO DATE, I HAVE REPLACED VARIOUS BRAKE LIGHT BULBS, HEADLIGHT BULBS, DOME LIGHT BULB AND MY RADIO UNEXPLAINABLE TURNS ON/OFF. WHILE I HAVE DEALT WITH THESE ISSUES AS THEY ARISE, MY CAR HAS NOW TURNED OF WHILE DRIVING ON THE ROAD TWICE. ON BOTH OCCASIONS, ALL OF THE CAR LIGHTS, DISPLAYS, ETC, TURN OFF COMPLETELY AND THE CAR SIMPLY COASTS WHILE OFF. ONE OF THE OCCURRENCES I WAS ON THE INTERSTATE GOING 65 MPH, AND THE CAR SHUT DOWN. BOTH TIMES I PULL TO THE SIDE OF THE ROAD AND WHEN I TURNED THE KEY, IT STARTED AGAIN. MY OBVIOUS CONCERN IS THAT OF SAFETY AS IT RELATES TO THE VARIOUS ELECTRICAL PROBLEMS (WHICH ARE NO LONGER COVERED UNDER WARRANTY) WHICH THIS CAR HAS HAD. WHILE I CANNOT SPEAK FOR OTHER KIA OWNERS, THERE ARE A HOST OF FORUMS WHICH RELATE TO SIMILAR ISSUES. ADDITIONALLY, THE DEALERSHIPS THEMSELVES ARE AWARE OF THE ELECTRICAL ISSUES, AS NOTED TO ME PERSONALLY BY ONE OF THE TECHNICIANS. I AM REQUESTING FOR KIA TO PROVIDE THE LEVEL OF CUSTOMER SERVICE WHICH WE (AS KIA OWNERS) HAVE EXPECTED. THE ELECTRICAL PROBLEMS ARE WELL DOCUMENTED AND SHOULD BE ADDRESSED. FURTHERMORE, I AM LOOKING FOR ASSISTANCE IN MY PERSONAL SITUATION NOW THAT MY CAR IS ONLY 4,
I WAS TOLD BY THE FLORIDA STATE ATTORNEY GENERAL'S OFFICE THIS IS THE SITE TO ENTER INFORMATION FOR A POSSIBLE PRODUCT RECALL. THIS IS NOT A SAFETY ISSUE. THE RADIATOR RESERVOIR ON KIA SORRENTO'S START LEAKING FOR NO APPARENT REASON. IF THE CONSUMER DOES NOT NOTICE IT THEN THE ENGINE WILL OVERHEAT AND STOP WORKING. ALTHOUGH THE ENGINES ARE WARRANTED FOR 10 YRS OR 100,000 MILES I SEE POTENTIAL FOR MANY CONSUMERS LOSING THEIR ENGINES AND THE RESPONSE FROM KIA BE THAT THE CUSTOMER LET THE ENGINE OVERHEAT. IT IS NOT EASY TO REALIZE THAT THE CAR IS OVERHEATING. RATHER THAN A FLASHING LIGHT THE TEMPERATURE INDICATOR IS A GAUGE. YOU HAVE TO ACTUALLY NOTICE THAT THE NEEDLE HAS MOVED. IT SEEMS A SHAME THAT SO MANY PEOPLE MAY LOSE THEIR ENGINES BECAUSE OF WHAT AMOUNT TO A PLASTIC PART THAT JUST STARTS LEAKING. I BELIEVE THE REPLACEMENT RADIATOR RESERVOIR IS A REDESIGNED PART AND I STRONGLY BELIEVE THAT THE ORIGINAL PART IS DEFECTIVE SHOULD BE RECALLED. I OWN A KIA, THIS DID NOT HAPPEN TO ME. I WAS LUCK ENOUGH TO NOTICE THAT THE RADIATOR RESERVOIR WAS LEAKING. MY SORRENTO IS A 2004 BUT I BELIEVE OTHER SORRENTOS AROUND THAT YEAR USE THE SAME DEFECTIVE PART. *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SPUTTER AND HESITATE AND THEN IT COMPLETELY SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE DEALER. THE DEALER STATED THAT THE COOLANT COMPARTMENT HAD A LEAK AND WAS DRIPPING COOLANT INTO THE ENGINE COMPARTMENT, WHICH CAUSED IT TO HESITATE. SHE CALLED THE KIA CORPORATE OFFICE AND WAS INFORMED THAT HER VEHICLE WAS OUT OF WARRANTY AND THE REPAIR WOULD NOT BE FREE. THE CURRENT AND FAILURE MILEAGES WERE 60,537.
I HAD BACK FIRING AND THE POSSIBILITY OF STALLING. OF COURSE I DID REPORT THIS TO LAWLEYS, BUT THEIR RESPONSE WAS, WELL WE CAN'T FIND THE PROBLEM, SO WHEN THE CHECK ENGINE LIGHT COMES ON, THEN BRING IT BACK. I HAD TRAVELED TO EL PASO, TX. AND WHEN I WAS READY TO COME HOME, I STARTED THIS VEHICLE AND IT HAD A VERY LOUD CLICKING NOISE. I HAD NO OIL IN THE CAR AND THERE WAS NO WARNING. AS FAR AS THE VERIFICATION OF OIL CHANGES, I HAD SOME, BUT I DIDN'T HAVE A RECENT ONE BECAUSE IT WAS NOT TIME TO CHANGE THE OIL UNTIL I GOT BACK HOME, BUT THEY DID NOT CARE. WELL, THE SECOND TIME THAT I HAD A PROBLEM I WAS IN WILLCOX, AZ. IT'S ABOUT 50 MILES OUTSIDE OF SIERRA VISTA. WHEN I GOT OUT THERE THE CHECK ENGINE LIGHT CAME ON, AND IF YOU READ YOUR MANUAL, THEN YOU KNOW NOT TO DRIVE THE KIA WITH THE CHECK ENGINE LIGHT ON. THEY SAID TO DRIVE IT HOME. THIS WAS ON A SATURDAY. I HAD TO WAIT UNTIL MONDAY TO BRING IT INTO THE SHOP. COME TO FIND OUT, THERE WAS A VERY BIG PROBLEM WITH THE ENGINE. THE LACK OF POWER, THE BACKFIRING OF THE ENGINE, IT ALL CAME FROM A CYLINDER MISFIRE. THERE WERE DENTS IN THE PISTON TOP, CYLINDER WALL WAS DAMAGED, AND VALVE DAMAGE, TO INCLUDE METAL SHAVINGS IN THE CYLINDER. IT IS STATED IN MY REPORT THAT THERE WERE CONCERNS ABOUT THIS PROBLEM BEING IN THE INTAKE MANIFOLD WITH OTHER VEHICLES. THIS CAUSED THE DAMAGED AREAS THAT I RECENTLY MENTIONED. THIS OF COURSE CAUSED PROBLEMS WITH THE PERFORMANCE OF THE ENGINE. IF YOU ARE HAVING THE SAME PROBLEMS WITH YOUR KIA AND YOU
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED TO TURN TO THE RIGHT AND THE VEHICLE CRASHED INTO A POLE. THE FENDER WAS BADLY DAMAGED AND THE VEHICLE WAS TOWED TO THE LOCAL DEALER. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW RACK AND PINION, TIE ROD, UPPER AND LOWER BALL JOINT ASSEMBLY, STEERING KNUCKLE, AND A PASSENGER SIDE FRONT WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 38,000.
DRY ROT. *TR
ENGINE SEIZED DUE TO A FACTORY RECALL. RECEIVED THE NOTICE AFTER THE FACT AND KIA IS NOT WILLING TO ACCEPT AND TAKE RESPONSIBILITY IN CORRECTLY FIXING MY ENGINE AND PAYING FOR MY $1000 RENTAL CAR. *JB
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 65 MPH SHE COULD SMELL SOMETHING BURNING. THE VEHICLE WAS PULLED OVER AND TURNED OFF. THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE WARNING INDICATOR LIGHT WAS ILLUMINATED. THERE WAS FLUID LEAKING UNDER THE VEHICLE AND CATCHING FIRE AS IT HIT THE GROUND. THE VEHICLE BURST INTO FLAMES WITHIN 5 MINUTES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD, THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
CAR STARTED MAKING A SQUEAKING RUBBER NOISE IN AFTERNOON THEN BY NEXT EARLY MORNING CAR WAS MAKING A LOUD SQUEALING NOISE THEN A LOUD THUNK AND BY THE TIME WE GOT IT TO THE KIA DEALERSHIP IT WAS SLIGHTLY SHAKING. WAS TOLD THE WHOLE DRIVE SHAFT NEEDED TO BE REPLACED AND IT WOULD TAKE 6 DAYS TO GET THE PART IN! NO LOANER CAR AVAILABLE SO I'M LEFT WITH NO TRANSPORTATION TO AND FROM WORK!! THANK GOD THIS IS WARRANTY WORK OTHERWISE I'D BE SCREWED EVEN MORE! *JB
AFTER ALREADY REPLACING A CRANKSHAFT AND A SPEED SENSOR IN MY 2004 KIA SORENTO EX, I AM NOW EXPERIENCING A KNOCKING SOUND UNDER THE HOOD. IT USUALLY STARTS WHILE WAITING FOR A STOP LIGHT BUT ALSO WHILE DRIVING DOWN THE ROAD. MY WARRANTY IS OUT AND I CAN'T AFFORD TO HAVE IT WORKED ON AT THIS POINT. DON'T EVER BUY A USED KIA SORENTO WITHOUT CHECKING CARFAX FIRST!!!! *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE CRANK SHAFT BOLT WAS THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
WELL, THERE IS AN ANNOYING, OVER TIME DRIVEN HISSING SIBILANT NOISE COMING FROM UNDER THE KIA SORENTO 2004 VEHICLE I WENT TO KIA, AND COMPLAINT ABOUT IT . THEY CLAIMED THAT THEY HEARD THE NOISE, BUT IT WAS NOT ENOUGH LOUD FOR THEM TO FIX THE PROBLEM. IN MY LIFE I NEVER HAD A CAR THAT MADE SUCH NOISE . COULD SOMETHING BE DONE ABOUT IT?*AK
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 41380. THE TAIL LIGHTS HAD BEEN CHANGED FIVE TIMES AND KEPT BURNING OUT. THE CONTACT STATED THE TAIL LIGHTS WERE A SAFETY ISSUE BECAUSE SOMEONE COULD RUN INTO THE BACK OF THE VEHICLE.*AK
TRANSMISSION OVERHEATED CAUSING OVERFLOW OF ATF ONTO EXHAUST MANIFOLD IGNITING A FIRE. *TR
2004 KIA SORENTO - LOSS OF POWER, BRAKE AND BATTERY LIGHTS ILLUMINATED, VEHICLE STALLED. CRANK BOLT FAILURE. HAPPENED 3 TIMES; REPLACED/FIXED 3 TIMES. A LETTER TO KIA BEING SENT AT THE TIME THIS WAS BEING WRITTEN.*AK
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE VEHICLE VIBRATES WHEN THE BRAKE IS DEPRESSED AT 40 MPH. THE FRONT ROTORS WERE WARPED AND LATER RESURFACED AT 18,000 MILES. THE VIBRATION DUPLICATED APPROXIMATELY 6,000 MILES AFTER THE RESURFACING. THE DEALER REPLACED THE FRONT ROTORS, HOWEVER THE VIBRATION RECURRED APPROXIMATELY 29,000 MILES LATER. THE DEALER REPLACED THE FRONT ROTORS FOR THE SECOND TIME. PRESENTLY, THE VEHICLE IS BEGINNING TO VIBRATE AGAIN. THE VEHICLE HAS NOT BEEN BACK TO THE DEALER FOR INSPECTION. THE CURRENT AND FAILURE MILEAGE WERE 33,700 MILES.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Kia Sorento → · Every Sorento year → · How the figures are calculated →