INTERMITTENTLY, ENGINE WILL REV UP AND CANNOT GO OVER 20 MPH. ENGINE CHECK LIGHT WILL COME ON. *AK THE CAUSE FOR CHECK THE ENGINE LIGHT WAS FOUND TO BE COMPUTERE FAILURE. ALSO, TRANSMISSION PROBLEM CAUSED THE VEHICLE TO STALL. *YH
2000 Kia Sephia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
BRAKES ARE NOT WORKING PROPERLY. WHEN CONSUMER FIRST NOTICED COULD HEAR BRAKES SCRAPING AGANIST EACH OTHER, LIKE METAL ON METAL. CONTACTED DEALER, AND DEALER CHANGED PADS AND ROTORS AT CONSUMER'S EXPENSE. *AK *SLC
IN THE FIRST 12 MONTHS OF OWNING THE CAR THAT I PURCHASED BRAND NEW, I HAVE BLOWN AN ORIGINAL EQUIPMENT TIRE(NO PUNCTURES - BELT EXPOSED); HAD THE DOOR LOCKS AND COMPARTMENT LID REPLACED BY (NO CHARGE).*AK (TIRESIZE: P185/65R14)( DOT NUMBER: TIRE SIZE: P185/65R14 )
ANTENNA BROKE ONE MONTH AFTER PURCHASE. NLM
TRANSMISSION SLIPS ( MIGHT HAPPEN AT ANY TIME), AND SPEEDOMETER QUIT WORKING. BOTH HAVE BEEN REPLACED BY THE KIA DEALER, BUT BOTH CONTINUE TO EXPERIANCE THE SAME PROBLEMS. DEALER JUST SAYS THEY CAN'T FIND ANY CAUSE. *AK
TRANSMISSION REPLACED TWICE, WIRING TO SENSOR OF TRANSMISSION REPAIRED AND GROUNDING WIRING TO TRANSMISSION UPGRADED, HOWEVER, TRANSMISSION STILL SLIPS, IT DOES NOT SHIFT PROPERLY AND HESITATES WHEN PULLING OFF FROM A STOP. CJ
BRAKES FAIL TO WORK WHEN IT IS RAINING SOMETIMES, ENERGENCY BRAKE NOT WORKING RIGHT. *AK
VEHICLE WILL NOT ACCELERATE, AND WILL LOSE POWER. CONSUMER HAS TO PULL OVER TO SHOULDER UNTIL IT KICKS BACK ON. TOOK VEHICLE TO DEALER, AND THEY CAN'T DUPLICATE PROBLEM. *AK
SHIFT LEVER WILL DOES NOT SHIFT OUT OF PARK. DEALER HAS INSPECTED VEHICLE. MANUFACTURER HAS BEEN NOTIFIED.*AK
BRAKES SQUEAKING WHEN APPLIED. DEALER NOTIFIED, AND RPLACED BOTH FRONT BRAKE ROTORS. *AK TRANSMISSION FAILED TWICE WITHIN TWO MONTHS. THE BRAKE FAILURE RESULTED IN ACCIDENT. CHECK ENGINE LIGHT CAME ON SEVERAL TIMES BUT DEALER CHECKED AND STATED OKAY. *YH
VEHICLE WAS STRUCK FROM REAR AT 50 MPH, FORCED INTO A SPIN SEVERAL TIMES, AND INTO A CONCRETE FRONTAL BARRIER. UPON IMPACT, DUAL AIR BAGS FAILED TO DEPLOY. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
OIL LIGHT CAME ON. CHECKED OIL ON 12/16/2000 & PUT IN FOUR QUARTS. VEHICLE DID NOT OVERFLOW. ON 12/17/00 THE OIL LIGHT CAME ON AGAIN AT 65 MPH ON S/B 15 FWY. ON 12/19/00 CAR WENT TO HIGH DESERT KIA WHERE THEY FOUND NOTHING WORNG WITH OIL LIGHT. BUT THEY REPLACED A EXHAUST SENSOR SLIENCER AND CENTER PIPE WAS REPLACED. ON 12/20/00, I DROVE TO WORK AND LOMA LINDA WITH NO PROBLEM. ON MY RETURN FROM LOMA LINDA THE OIL LIGHT CAME BACK ON. I PULLED OVER CHECKED THE OIL AND ADDED ONE QUART TO MAKE SURE. OIL LIGHT REMAINED ON. DROVE TO THE 215 FWY AND THE CAR STARTED TO SKIP (JOLT). THIS WAS AT ABOUT 70 MILES PER HOUR. AS I WENT DOWN THE FWY IT BECAME MORE PROFOUND. I PULLED OVER AND CALLED TOW SERVICE. STRONG BURNING SMELL COMING FROM VEHICLE. BOSH KIA PRESNTLY HAS VEHICLE. THEY STILL CLAIM THERE IS NOTHING WRONG WITH THIS VEHICLE.*AK
AT LIGHT OR STOP SIGN, VEHICLE ACTS AS IF IT'S GOING TO STALL AND IDLES HIGH, THIS ESPECIALLY HAPPENS WHEN THE AC OR HEATER IS RUNNING, FAN KICKS ON WHILE THIS IS HAPPENING AND ALL LIGHTS DIM, ONE DEALER REPLACED ALTERNATOR WHICH DID NOT SOLVE PROBLEM AND LATER STATED THAT THE PROBLEM WAS A MANUFACTURING DEFECT WITH THE RELAY SWITCH, HOWEVER THEY WOULD NOT DO ANY REPAIR WORK WITHOUT CHARGING CONSUMER EVEN THOUGH THE VEHICLE IS STILL UNDER WARRANTY, CONSUMER TOOK VEHICLE TO DEALER WHERE IT WAS PURCHASED AND WILL NOT FIX PROBLEM BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH IT. *SLC
THE ON-BOARD DIAGNOSTICS SYSTEM FAILED. *SLC
VARIOUS PROBLEMS WITH A NEW VEHICLE WITHIN FOURTEEN MONTHS. COMPLETE BRAKE SYSTEM WAS REPLACED/ BATTERY WAS REPLACED, AND DRIVER'S SIDE WINDOW WAS LEAKING AIR. DEALER NOTIFIED, AND REPAIRS WERE DONE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
VEHICLE WAS PLACED IN OFF POSITION, AND DRIVER'S SIDE/PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT A CAUSE, ALSO DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELTS DID NOT STAY LOCKED IN HOUSING MECHANISM. IN ADDITION, HAVING PROBLEMS WITH FAULTY BRAKES. UPON STOPPING BRAKES WERE MAKING A LOUD NOISE, SOUNDED LIKE METAL TO METAL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK*EA04007*
AT ONE TIME ENGINE CHECK ENGINE LIGHT WENT ON, IT WAS THE FUEL INJECTION, THEN I HAD THE BRAKE PADS REPLACED, NOT EVEN TWO MONTHS LATER I HAD TO GET THEM REPLACED AGAIN, THATS INCLUDING THE DRUMS, THAT WAS BECAUSE IT WOULD VIBRATE AND WHEN RELEASING THE BRAKE IT WOULD MAKE A POP SOUND. AFTER 8 MONTHS OF HAVING THE VEHICLE THE BATTERY WENT DEAD ONE DAY I HAD THE CAR TOWED TO THE DEALERSHIP. THE CAR SMELLS LIKE SMOKE. I HAD IT CHECK BECAUSE IT SHIFTS HARD AND IT HESITATES ALL THE TIME, THEY TOLD ME IT WAS OKAY. *AK
WHEN FILLING VEHICLE UP FUEL LEAKS OUT FROM THE FILLER NECK, AND THE VEHICLE IS NOT FULL. DEALER HAS BEEN NOTIFIED.*AK
FIRST SET OF BRAKES WERE PUT ON AT15000 MILES. BRAKES WERE WARPED AND BURNED OUT. VEHICLE HAS NOT BEEN DRIVEN SINCE THREE MONTHS AGO. BRAKES ARE DEFECTIVE. *AK
WHILE ON HIGHWAY VEHICLE WAS INVOLVED IN A REAR END COLLISION WERE BOTH DRIVER'S AND PASSENGER'S SEATS FLEW BACKWARDS. DRIVER'S SEAT FLEW BACKWARDS ON REAR PASSENGER'S ARMS.PASSENGER'S SIDE FLEW BACKWARDS ON INFANT'S SEAT. CONSUMER FELT THIS WAS DANGEROUS BECAUSE THE SEATS COULD CRUSH SOMEONE.*AK
WHILE DRIVING DOWN HIGHWAY, NOTICED SMOKE COMING FROM DASH AREA. BRAKES WERE APPLIED BUT FAILED. KEPT TRYING BRAKES AND FINALLY MANAGED TO PULL TO SIDE OF ROAD. PASSENGERS LEFT VEHICLE, LOOKED UNDER VEHICLE AND SAW FLAMES. THEY GOT AWAY FROM THE CAR AND WITHIN 5 OR 10 MINUTES, WHOLE CAR WAS IN FLAMES. CAUSE OF FIRE IS UNDER INVESTIGATION.*AK
HORN WORKS INTERMITTENTLY,SHIFTING IMPOSSIBLE,FUEL WILL SPIT OUT (NOT TOPPING OFF),CONSTANLY REPLACING BRAKES. *AK REFERENCED IN RQ03-006
THERE IS NO LOCK IN THE STEERING WHEEL COLUMN. BUT OWNERS MANUAL ON PAGE 4-2 STATES THAT STEERING WHEEL WILL LOCK TO PREVENT THEFT,AND THAT IT COULD ONLY BE UNLOCKED BY KEY IN IGNITION. PLEASE PROVIDE FURTHER INFORMATION.*AK
EA00-018, TURN SIGNALS AND 4-WAYS FLASHERS WILL NOT OPERATE WHEN VEHICLE'S TEMPERATURE IS BELOW 38-40 DEGREES. THEY WILL BEGIN TO WORK ONCE VEHICLE OR EXTERIOR WARMS UP. CONSUMER HAS TAKEN VEHICLE TO DEALER 5 TIMES, AND HAS REPLACED FLASHER SWITCH TWICE. ALSO, FLASHER ONCE, BUT DEFECT KEEPS OCCURRING.*AK
INTERMITTENTLY WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO GO TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE WHICH MAY CAUSE A CRASH. BEEN TO DEALER 5 TIMES. DEALER COULD NOT DETERMINE CAUSE. *AK
ENGINE LIGHT CAME ON, CAR BEGAN TO IDLE REALLY HIGH THEN REALLY LOW AND WOULD STALL. THERMOSTAT WAS REPLACED ONLY A WEEK LATER AFTER THE DEALERSHIP SUPPOSELY CALLED KOREA. *AK
10 DAYS FROM DATE OF PURCHASE ENGINE MALFUNCTION LIGHT HAS BEEN ON, SOMETIMES NOT ALL THE TIME. HAVE LEMON LAW ARRBITRATION HEARING COMING ON THE 12TH OF SEPT 2000. THIS PROBLEM IS ON GOING WITH VERY LITTLE INPUT FROM THE FACTORY OR DEALER. EACH TIME EXCEPT FOR FINAL REPAIR ORDER UNDER LEMON LAW, THERE WAS A PROBLEM WITH THE EMISSIONS CONTROL SYSTEMS, WHICH IS ONGOING AS OF THIS DATE. VEHICLE OWNERS MANUAL CLEARLY STATES THAT PROLONGED DRIVING WITH MALFUNCTION INDICATOR LIGHT ON MAY CAUSE DAMAGE TO THE EMISSIONS CONTROL SYSTEMS WHICH COULD EFFECT DRIVEABILITY/AND OR FUEL ECONOMY. DEALER AND KIA MOTORS ARE VERY EVASIVE ON SUBJECT. PURPOSE OF THIS NOTE IS TO MAKE ANY FUTURE BUYERS OF KIA PRODUCTS ON GUARD, AN POSSIBLY GATHER OTHER VICTIMS OF THE KIA CORP FOR A CLASS ACTION LAW SUIT.
NO SUMMARY
VEHICLE EXPERIENCING PROBLEMS WITH RUNNING ROUGH/HESITATING AND FRONT BRAKES SQUEALING INTERMITTENTLY; VEHICLE BEEN IN DEALER SHOP ON THREE OCCASION AND UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS:
DUE TO EXCESSIVE WEAR OF BRAKE PADS, ROTORS WERE DAMAGED, CAUSING A GRINDING NOISE UPON DEPRESSING BRAKE PEDAL. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE TRAVELING AT 35 MPH TRANSMISSION FAILED WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMATION. *AK
MY CAR VIBRATES AND DELAYS IN STOPPING DO TO THE BRAKES THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH IT.*AK
THIS THE SECOND REPORT I HAVE ONE WHICH I DID IT LAST WEEK. VOQ STATUS, ODI 726485. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
WHEN MAKING A NORMAL STOP THERE WAS A TERRIBLE SQUEALING NOISE COMING FROM BRAKES AND VEHICLE WOULD SHAKE BADLY. T VEHICLE WAS TAKEN TO THE DEALERSHIP. DEALERSHIP STATED THAT THIS WAS A NORMAL CHARACTERISTIC OF VEHICLE. ROTORS AND BRAKE PADS WERE REPLACED ON JULY 17TH BECAUSE THE PROBLEM CONTINUED. EVEN THOUGH THE ROTORS AND THE PADS WERE REPLACED, BRAKES LOST PRESSURE WHEN THEY WERE APPLIED. DEALER STATED THAT THERE WAS NO PROBLEM WITH THE BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
BRAKES ARE SO BAD THAT WHEN STEP ON BRAKE PAD IT GOES TO THE BOTTOM OF THE FLOOR PANEL . IF GOING AT AVERGAE SPEED TO STOP INSTANT DO NOT COUNT STOPPING ANY TIME CAUSE THE BRAKE SYSTEM IS SO BAD, YES WE HAVE TAKE IT TO THE SHOP. THEY ARE TIRED SEEING US THEIR . ALSO SUGGEST THAT I SELL THE CAR. THEY DON 'T UNDER STAND THAT THIS A HAZARD PROBLEM MY LIFE IS AN DANGER IN THE ROAD CAUSE OF THIS BRAKES.THIS HAS BEING A PROBLEM STILL WE GOT THE CAR. THE JUST DO NOT WANT TO HEAR ABOUT. WE HAVE DRIVE OTHER CAR AND THE BRAKES ARE LIKE THAT. HOPE YOU CAN MAKE A DIFFERENT TO AVOID ANY DANGER MATTERS OUT IN THE ROAD. THE OTHER WAS DRIVING IN THE MIDDLE OF RUSH HOUR THE WINDSHIELD RUBBER SEAL FLYS OFF OUT NOW WHERE. THEN CALL DEALER HAD TO WAIT A WEEK NOW THAT SUGGEST NOT TO DRIVE ON THE FREEWAY OR GO SLOW BY LIVING IN A FAST CITY IT EASY TO PUT MY LIFE IN DANGER. WOULD LIKE KNOW WHAT RATE THE CAR IS RATE CAUSE MY INSURANCE RATE IN UP CAUSE OF PREFORMS OF THE KIA BUT THEY DID NOT THAT INFORMANTION THE SUGGEST YOU ALL FOR THE ANSWER. THANK YOU . MRS . ESCOBEDO NOW YOU CAN AFTER SIX PACIFIC AT HOME OR MR. ESCOBEDO AT WORK. THANKS. *AK
THE VEHICLE HESITATES AT A SPEED BETWEEN 35 AND 55 MPH WHILE DRIVING. YH
THE CAR WILL LOSE ALL POWER AND DIE OUT FOR NO REASON, NO MATTER WHAT THE SPEED: (THE CAR CAN BE IN NEUTRAL OR IN GEAR, EITHER IDLEING OR BEING DRIVEN). THE DEALERSHIP SAYS THERE IS NOTHING WRONG.*AK
CHILD SAFETY LOCK CAN'T BE RELEASED. DOOR HAS TO BE OPENED FORM THE OUTSIDE. VEHICLE HAS BEEN TO THE DEALER 2-3 TIMES. DEALER SAID THERE WAS A MALFUNCTION IN THE LOCK. CONSUMER IS CONTACTING THE MANUFACTURE & DEALER.*AK
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. ALSO, CONSUMER WAS EXPERIENCING EXCESSIVE WEAR ON THE BRAKE PADS AND ROTORS. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE MISALIGNED SELECTOR CABLE FOR THE FRONT WINDSHIELD DEFOGGER MAKES MORE FOG THAN IT CLEARS. NLM
UPON TEST DRIVING A DIFFERENT KIA SEPHIA ON THE EVENING OF OUR PURCHASE,I NOTICED THE ROUGH SHIFT OF THE VEHICLE.I WAS TOLD BY THE SALES PERSON THAT IT WAS A VERY NEW CAR AND THAT IT SHIFTED HARD BECAUSE IT HAD NOT BEEN DRIVEN.I ACCEPTED THAT EXPLAINATION AND WE PROCEEDED TO PURCHASE A DIFFERENT KIA SEPHIA THAT EVENING. MY WIFE DROVE THE CAR TO WORK AND NOTICED THAT THIS VEHICLE SHIFTED VERY HARD ALSO,ESPECIALLY WHEN COLD. WE CALLED THE DEALERSHIP AND MENTIONED THIS TO THE SALESPRESON GREG,AND HE SAID THAT THE SERVICE DEPARTMENT WOULD CHECK IT OUT LATER THAT WEEK WHEN THEY REPAIRED A SCRATCH WE SAW ON THE SPOILER AT THE TIME OF PURCHASE. THEY SAID A 200 MILE TRIP WE WERE PLANNING WOULD HELP SMOOTH EVERYTHING OUT. IT DIDN'T. AFTER ANOTHER WEEK WE COMPLAINED AGAIN AND WERE TOLD THE CAR NEEDED 10,000 MILES ON IT BEFORE THE TRANSMISSION WOULD SMOOTH OUT. WHEN WE MENTIONED THAT SEEMED STRANGE THEY THEN DROPPED THE MILIAGE ESTIMATE TO BETWEEN 3000-5000 MILES. WE FEEL THE DESIGN OF THIS CAR'S TRANSMISSION IS FAULTY AND UNCOMFORTABLE TO DRIVE. WE WERE BASICALLY TOLD "TOO BAD...WE DON'T THINK SO". THEY EVEN WENT AS FAR AS TO TELL US THAT ALL NEW VEHICLES SHIFT VERY HARD. IN ADDITION TO THE VERY HARD SHIFT, OUR GAS MILIAGE IS WELL BELOW THE ADVERTISED FUEL ECONOMY INFORMATION. WE WERE ALSO TOLD THIS WILL IMPROVE IN 7000-10,000 MILES. WE ARE VERY UNHAPPY WITH THIS CAR AND WOULD APPRECIATE ANY HELP YOU CAN GIVE US.*AK
DRIVER'S AIR BAG COVER WAS SEPARATING. TOOK VEHICLE TO DEALER & HAD THE COVER REPLACED. HOWEVER, REPLACED AIR BAG COVER WAS WORSE THAN THE ORIGINAL ONE. WAS INFORMED THAT THE WAY THE COVER IS SITUATED THAT IS THE WAY THE AIR BAG WOULD COME OUT. *AK *ML
HAD THE CAR ONE MOTH HAD BAD TRANSMISSION,1 MONTH LATER HORN SOUNDS OFF AND ON. *AK
VEHICLE OVERHEATED. ALSO, REAR DOORS WERE STUCK.*AK
FUELFUMES/VAPOR COMING INTO VEHICLE. VEHICLE HAS BEEN IN REPAIR SHOP ON ONE OCCASION, BUT PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
VEHICLE WAS IN A HEAD-ON CRASH AT 45 MPH, AND AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT LOCK. KIA MANUFACTURER HAS BEEN CONTACTED. *AK
FRONT WINDSHIELD GLASS SEALING KEEPS COMING APART, AND GLASS TREMBLES WHEN DRIVING VEHICLE. *AK
CONSUMER'S BRAND NEW AUTOMOBILE NEEDS BRAKE ROTORS CHANGED. THIS DEFECT CAN CAUSE A SERIOUS ACCIDENT. *AK
I HAVE REPORTED THIS BECAUSE OF THE FACT THAT UPON FAILURE, DUE TO THE FACT THAT THE TRANSMISSION SHIFTS ERRATICALLY, IT CAUSED A NEAR MISS AT APPROX 30 MILES PER HOUR BECAUSE THE VEHICLE WOULD MOVE FAST ENOUGH TO GET OUT OF THE WAY OF AN APPROACHING SEMI-TRUCK. *AK
INCIDENT #1> HUSBAND DROVE V1 TO JACKSONVILLE FLORIDA, ABOUT 21 DAYS AFTER AN OIL CHANGE. I WENT OUT THE NEXT MORNING, STARTED CAR PULLED FROM YARD/ ENGINE CHECK LIGHT CAME ON, BACKED INTO YARD, CHECKED OIL NOTED NONE IN V1( DEALER STATES OTHERWISE) KIA ROAD SIDE ASSISTANCE WAS CALLED ON THAT SUNDAY EVENING, 11/28/1999/ V1 VIA TOW TAKEN TO GATORLAND TOYOTA. WE WHERE NOT GIVEN A RENTAL UNTIL 12/01/99> CANISTER BUFFER/ VALUE PUMP REPLACED, V1 STILL MAKES PINGS, KNOCKS WHEN ACCEL/>12/21/1999> ENGINE LIGHT CAME ON WHILE DRIVING> 12/20/1999, ENGINE LIGHT CAME N AGAIN, GATORLAND SERVICE TECH ADVISED SAFE TO DRIVE( WE TOOK CAR IN NEXT DAY) THEY WOULD NOT ASSIST WITH A RENTAL, SAME PROBLEM WITH VALVES, ( PURGE FLOW REPLACE) VAL- SOL USED> RATTLES STILL / TECHS STATED UNABLE TO FIND SOURCE. BRAKE PEDAL DEPRESS WHEN COIMG INTO DRIVE, ALL THE WAY DWN UNABLE TO STOP IN TIMELY MANOR, BARRIER IN FRONT DRIVEWAY.V1 PADS REPLACED/ TECH STATED ROTORS RESURFED, BRAKES STILL LOW, PROBLEM WITH BRAKES STARTED WHEN A V2 CAME THRU AND INTERSECTION I HAD TO SLAM MY BRAKES AND FROM THAT TIME BRAKES WENT DWN HILL.( STILL RATTLES) > V1 TRAVELING APROX 75 MPH ON I-75, HEARD A THUMPING ON ROOF OF V1, PULLED OVER / SAW RUBBER MOLDING HANGING FROM TOP/DRIVERS SIDE, THEN IT SLID DWN GLASS, TRIED TO SECURE BACK ON/ FLEW OFF AGAIN, SHOP ADVISED ON THAT SAME EVENING, THEY ADVISED./ NOT HELPFUL AT ALL> I WAS LEAVING FOR MY VACATION WHEN THIS INCIDENT OCCURED AND HAVE TO ALTER MY PLANS ONCE AGAIN FOR THIS STUPID
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Kia Sephia → · Every Sephia year → · How the figures are calculated →