Page 2 of 3 · complaints 51–100 of 108

2012 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service Brakes
Filed Oct 20, 201832,000 milesNY

BRAKE PEDAL SOFT, BRAKES FADE IN PANIC STOP , AT VEHICLE STOP BRAKE PEDAL FADES TO FLOOR

Visibility/Wiper
Filed Sep 22, 201838,000 milesMS

SIDE VIEW MIRRORS WILL GO DOWN IN BACKUP POSITION WHILE DRIVING RESULTING IN A LOSS OF VISION ON CARS BESIDE AND BEHIND YOU. TRIED REPLACING WITH AFTERMARKET MIRRORS AND THE SAME HAPPENS. THIS IS THIRD TIME THIS VEHICLE HAS HAD THE SAME PROBLEM. ISSUE OCCURS ANYTIME VEHICLE IS STARTED. YOU CAN SET THE MIRRORS, TURN OFF THE SETTINGS ADJUSTER AND AT A RANDOM TIME THEY WILL GO ALL THE WAY DOWN.

Air Bags
Filed Sep 20, 2018TN

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD BEEN PERMANENTLY ILLUMINATED SINCE MARCH OF 2018. THE VEHICLE WAS TAKEN TO GRAND STAFF KIA (3608 BRISTOL HIGHWAY, JOHNSON CITY, TN 37601) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR CAUSED THE FAILURE, WHICH WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT RECEIVED NOTIFICATION OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical SystemFire
Filed Sep 17, 201889,000 milesAZ

LAST SEPTEMBER 6TH, 2018, SEDONA WAS ALMOST CAUGHT FIRE WHILE DRIVER WAS WITH HER CHILDREN. ONWER SAW A HUGE SMOKE AFTER SHE LOOKED AT DASHBOARD TEMPATURE GUAGE THAT REACHED OVERHEAT, QUICKLY PARKED, TURNED IT OFF, AND OPENED THE HOOD. SHE SMELLED STRONG BURNED. MECHANIC TOOK A LOOK AT ENGINE AND FOUND A LOT OF MOTOR OIL THAT WAS LEAKING THROUGH THE HEAD GASKET AND SPILLING OVER ONTO EXHAUST PIPE UNDER ENGINE BLOCK. OIL SPILLING ONTO EXHAUST PIPE COULD CAUSE FIRE. RESPONSE OF MECHANIC DIAGNOSIS, ORIGINAL ALTERNATOR WAS AT FAULT FOR STOPPING GENERATE POWER SUPPLY TO THE RADIATOR FAN ASSEMBLY. THEN RADIATOR FAN ASSEMBLY STOPPED OPERATING, RESULTING IN ENGINE OVERHEAT TO BREAK THE HEAD GASKET, LEAKING A LOT OF MOTOR OIL. FOLLOWING OVERHEAT ISSUE, TRANSMISSION WAS ALSO AFFECTED. MECHANIC NOTICED THAT ALARM WAS NOT BUILT IN FOR COOLANT FLUID LEVEL LOW AFTER HALF LOW IN RADIATOR FOUND. WHY WAS NOT A COOLANT FLUID LEVEL LOW ALARM BUILT IN BEFORE FIRST TIME VEHICLE WAS SOLD? WITHOUT A COOLANT FLUID LEVEL LOW ALARM COULD LEAD VEHICLE INTO FIRE.

Power Train
Filed Aug 18, 2018120,000 milesTX

DROVE HOME FROM CHURCH AND TRIED TO GO SOMEWHERE AND THE VAN IS STUCK IN PARK. WILL NOT SHIFT INTO ANY GEAR WHEN YOU PUSH IN ON THE BUTTON. MADE SURE MY FOOT WAS ON THE BRAKE PEDAL. BEEN RUNNING GREAT JUST CRAZY HOW THIS HAPPENED.

Electrical System
Filed Aug 11, 2018KS

WIRING HARNESS CONNECTIONS ARE MELTED AT THE BLOWER MOTOR AND RESISTOR. ALSO DID ON MY 06 SEDONA. WORRIED ABOUT A FIRE. THE CIRCUIT IS NOT SIZED RIGHT. THERE ARE A LOT OF COMPLAINTS ON LINE ABOUT THIS.

Engine
Filed Jun 7, 201891,000 milesNC

ENGINE OIL SENSOR LEAKING OIL AND ENGINE OIL LIGHT GOES OFF AND ON. ANY TIME ENGINE IS RUNNING.

Latches/Locks/Linkages
Filed Apr 4, 2018CA

2012 KIA SEDONA. CONSUMER WRITES IN REGARDS TO DOOR LOCK MALFUNCTION. *LD THE CONSUMER STATED ONCE THE KEYS WERE INSERTED INTO THE IGNITION THE LOCKS WOULD RANDOMLY LOCK AND UNLOCK THEMSELVES. THE DASHBOARD WOULD ALERT THAT THE REAR DRIVER'S SLIDING DOOR WAS AJAR, BUT IT WAS NOT. THE SLIDING DOOR WOULD OPEN WHILE THE VEHICLE WOULD WAS BEING DRIVEN. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. *JS

Electrical System
Filed Feb 5, 2018120,000 milesPA

2012 KIA SEDONA HEATER WIRE HARNESS ON DRIVE SIDE FAILED AND MELTED ALL THE WIRES UNDER THE DASH. MECHANIC STATED IT COULD HAVE CAUGHT ON FIRE. THE HEATER CONTROL FOR THE FRONT STOPPED WORKING WHICH SENT US TO THE DEALERSHIP FOR REPAIR. THE VEHICLE WAS IN MOTION WHEN THE HEATER CONTROL FAILED. IT WAS VERY GOOD THIS HAPPENED DURING THE WINTER OTHERWISE THE VEHICLE MAY HAVE CAUGHT FIRE WHILE DRIVING BECAUSE WE WOULD NOT NEED HEAT.

Structure › Body
Filed Dec 31, 201780,000 milesTX

REAR DRIVER SIDE SLIDING DOOR WILL NOT ALWAYS CLOSE COMPLETELY AND SOMETIMES OPENS WHILE DRIVING. MY THREE YEAR OLD GRANDDAUGHTER SITS IN THAT SEAT AND I'M WORRIED THAT THE DOOR IS ACTUALLY GOING TO COME OPEN WHILE WE'RE DRIVING THE CAR. I'VE READ OF PREVIOUS YEARS FOR THIS SAME VEHICLE HAVING THIS PROBLEM. I'VE PAID TO HAVE IT REPAIRED ONCE, BUT I FEEL THAT KIA SHOULD TAKE CARE OF THIS KNOWN ISSUE. ALSO, THERE IS AN ISSUE WITH THE FRONT END OF THE VEHICLE. IT SOMETIMES MAKES A GRINDING SOUND WHEN I'M SLOWING DOWN - NOT NECESSARILY WITH MY FOOT ON THE BRAKE. SOMETIMES IT'S DIFFICULT TO STOP THE VEHICLE AND I'M AFRAID I'M GOING TO GET INTO AN ACCIDENT.

Structure › Body
Filed Sep 22, 201775,000 milesOH

PASSENGER SIDE SLIDING DOOR WILL NOT LATCH WITH POWER MOTOR. I SWITCHED THE DOOR TO MANUAL MODE AND THE DOOR APPEARED TO LATCH. THE DOOR THEN POPPED OPEN WHEN VEHICLE WAS MOVING.

Unknown or Other
Filed Aug 23, 201760,000 milesND

ONE THREE SEPARATE OCCASIONS WITHIN A ONE WEEK PERIOD, THE KIA SEDONA STALLED RANDOMLY WHILE THE VEHICLE WAS IN MOTION. THIS OCCURRED ONCE ON A GRAVEL ROAD, ONCE IN TOWN, AND ONCE ON WHILE MERGING ONTO A HIGHWAY. THE VEHICLE WAS BROUGHT TO THE DEALER WHERE WE WERE TOLD THE CHECK ENGINE LIGHT WAS ON, BUT THEY COULD NOT DUPLICATE THE PROBLEM. WHEN WE EXPRESSED THIS SAFETY CONCERN TO KIA CUSTOMER SERVICE, WE HAVE BE COMPLETELY STONEWALLED AND CANNOT EVEN RECEIVE A RETURNED PHONE CALL FROM THE CASE MANAGER. I WISH I COULD SUPPLY MORE INFORMATION BUT THE DEALERSHIP AND KIA SEEM UNWILLING OR UNABLE TO DISCUSS THIS MATTER WITH US.

Wheels
Filed Jul 25, 201762,000 milesNY

RIGHT REAR TIRE BLEW OUT ON THE THRUWAY,CAUSING LOSS OF CONTROL AND BRAKING.

Structure › Body
Filed Jul 12, 201785,000 milesTX

THERE IS AN ISSUE WITH THE REAR DOOR NOT OPENING. IT WILL OPENS INTERMITTENLY. LOCKED OR UNLOCKED IT DOESN'T MATTER, SAME WITH THE RIGHT REAR SLIDING DOOR, YOU CANNOT OPEN IT FROM THE INSIDE OR OUT LOCKED OR UNLOCKED, CHILD SAFETY LOCKS HAVE BEEN CHECKED AND RECHECKED. THIS CAUSES A SAFETY HAZARD.

Structure › Body
Filed Jun 21, 2017122,000 milesIN

ISSUE 1. VEHICLE APPEARS TO HAVE A BROKEN LOCK MECHANISM OR BAD SENSOR ON THE AUTOMATED REAR DRIVERS DOOR. WHEN SHUT AND IN DRIVE, DRIVING DOWN THE ROAD AT 55 MPH, DOOR HAS FLOWN OPEN TWICE. I HAVE 2 CHILDREN THAT SIT IN THESE SEATS AND I WILL NOT PLACE THEM IN THE VEHICLE AGAIN UNTIL THIS SAFETY ISSUE IS RESOLVED. ISSUE 2 - FRONT WINDSHIELD REAR VIEW MIRROR HAS INTERMITTENTLY WENT IN AND OUT OF NIGHT MODE DURING DAYTIME DRIVING. THIS IS A SAFETY ISSUE AND CARS ARE BARELY VISIBLE WITH THE GREEN TINTED NIGHTTIME MODE ON. ADDITIONALLY, RAIN MAKES THIS CONDITION WORSE.

Engine
Filed Apr 10, 201756,000 milesKS

LARGE PLUMES OF WHITE SMOKE FROM EXCESSIVE ENGINE SLUDGE BUILDUP IN MOTOR, TOWED IT TO THE DEALERSHIP THEY CLAIM IMPROPER MAINTENANCE IS THE ISSUE. TALKED TO KIA CORPORATE AND DESPITE OTHER KNOWN SLUDGE ISSUES ON OTHER VEHICLES THE SAY THIS VEHICLE DOES NOT HAVE THE ISSUE. THEY'VE NOW HAD MY VAN FOR 6 MONTHS WHILE FIGHTING TO GET THEM TO COVER UNDER WARRANTY. BOUGHT IT WITH 29K MILES IT NOW ONLY HAS 56K MILES ON THE ENGINE, I'VE OWNED IT FOR A LITTLE MORE THAN A YEAR AND A HALF. I'M STILL MAKING PAYMENTS ON A VEHICLE THAT'S WORTHLESS AND UNSAFE TO DRIVE RIGHT NOW. HAD REGULAR OIL CHANGES DONE AND BOUGHT THE EXTENDED WARRANTY BECAUSE WE PLANNED ON HAVING IT FOR A LONG TIME. I WAS TOLD IT NEEDS A NEW ENGINE REPLACEMENT COSTING $8200 FOR A VEHICLE I PAID $13000 FOR. THIS S NOT EXECUTABLE AND DON'T BELIEVE THEIR STORY. I WOULD HAVE BOUGHT A NEW VEHICLE IF I HAD KNOWN I'D BE ON THE HOOK FOR ANOTHER 8 GRAND IN A LITTLE OVER A YEAR OF OWNERSHIP. SO ANGRY!!!

Engine
Filed Oct 2, 2016154,000 milesWI

UPON SERVICE STATION OIL CHANGE ENGINE WARNING CODES P0024,P0014 SHOWED IMMEDIATLEY NEXT MORNING. WIX FILTER, MGD MGL 10082, BOUGHT BY MY MECHANIC FROM ORIELLYS AUTO PARTS HAD NO RESEMBLANCE TO ORIGINAL FILTER EVEN THOUGH ADVERTIZED AS OEM REPLACEMENT. THIS HAD PERFORATED METAL SHELL AND SOLID RUBBER TOP AND BOTTOM WHEN KIA VERSION IS FAN FOLDED PAPER ALL OVER IT DAMAGED ENGINE VVTI, CAM EXHAUST MANIFOLD WARNING SINCE THIS IS A OIL TIMED ENGINE . I DID NOT DRIVE IT UNTIL FIXED, OIL SWITCH, AND PRESSURE SENDING UNIT. 100% PERCENT OF OIL HAD BEEN FORCED OUT TOP OF ENGINE AND POOLED IN THE V6. SEVERAL TECHNICAL SITES SAY THESE FILTERS DESIGN HAVE FAILED INCLUDING REDESIGN. NOW ORIELLYS AND WIX ARE DRAGGING THIER FEET IMN FIXING THIS AND REIMBURSING ME FOR EXSPENSE. NOT EVEN THIER PRODUCT. I WAS DRIVING VEHICLE LESS THAN 20 MILES

Engine
Filed Aug 25, 201640,000 milesOH

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS PARKED, ENGINE OIL LEAKED UNDERNEATH THE FRONT END OF THE VEHICLE AND THE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SWITCH AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Steering
Filed Aug 18, 2016ND

KIA SEDONA RECALL ON HOOD LATCH AND FRONT LOWER CONTROL ARMS RELATED TO VIBRATION/STEERING. I EXPECT THE DEALER TO PICK UP, FIX AND RETURN THE VEHICLE. DEALER INDICATED THEY WOULD NOT. MY HAVING TO DELIVER AND PICK UP THE VEHICLE WOULD BE AN EXPENSE TO ME THROUGH NO FAULT OF MINE. RECALLS SHOULD COVER ALL EXPENSES INCLUDING PICK UP AND DELIVERY. MY DEALER IS 2 HOURS AWAY!

Electrical System
Filed Aug 16, 201646,000 milesIL

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHEN THE KEY WAS INSERTED INTO THE IGNITION AND TURNED TO START, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Aug 9, 201689,000 milesTN

WHEN SHIFTING FROM REVERSE TO FORWARD, BOTH SIDE MIRRORS NEED TO BE READJUSTED. WITHOUT BEING READJUSTED, THEY POINT AT SUCH AN ANGLE AS TO BE UNUSABLE.

Power Train
Filed Jul 1, 201691,491 milesCA

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO SHIFT FROM THE PARK POSITION TO ANY DESIRED SELECTION UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,491.

Air Bags
Filed May 11, 201665,000 milesFL

THIS VEHICLE HAS 65,000 MILES ON IT AND YESTERDAY I DID THE THIRD BREAK JOB THIS VAN HAS HAD. NO VEHICLE SHOULD GO THROUGH BREAKS AS FAST AS THIS ONE DOES. ON TOP OF THAT, MY AIRBAG LIGHT HAS BEEN ON SINCE 20,000 MILES AND ALL KIA DEALERS I HAVE BROUGHT THIS VAN TO REFUSES TO LOOK INTO IT. NOW THAT I AM NO LONGER UNDER WARRANTY WITH KIA I PLAN ON BRINGING IT TO ANOTHER SHOP.

Engine
Filed Mar 8, 201668,000 milesIL

MY VEHICLE HAS APPROXIMATELY 68K MILES ON IT, AND BEGAN LEAKING OIL WITHIN THE PAST MONTH (AND DISPLAYING THE LOW PRESSURE ERROR LIGHT). THE LEAKS THEMSELVES VARIED BETWEEN SMALL DRIPS TO SIGNIFICANT AMOUNTS LEFT IN PARKING LOTS. IT GOT TO THE POINT WHERE I WAS UNABLE TO EVEN RUN THE HEATER FOR EXTENDED PERIODS OF TIME DUE TO THE FUMES ENTERING THE CABIN FROM THE BURNING OIL. WITH 3 KIDS UNTIL 12YRS, IT WAS VERY UNSAFE. UPON BRINGING IT IN FOR SERVICE, I WAS ADVISED THAT NOT ONLY THE OIL PAN GASKET NEEDED TO BE REPLACED, BUT THE REAR MAIN SEAL AS WELL. THIS IS ALARMING SINCE THE REAR MAIN TYPICALLY DOES NOT NEED TO BE ADDRESSED UNTIL THE VEHICLE IS OVER/NEAR 100K MILES. THANKFULLY, MY WARRANTY IS COVERING THE REPAIRS, AS THIS COULD HAVE COST ME OVER $1K TO REPLACE (DUE TO THE TRANSMISSION NEEDING TO BE REMOVED TO GET TO THE SEAL).

Electrical System
Filed Nov 11, 2015118,000 milesCO

DRIVING TO MONTANA FROM COLORADO OVER THE SUMMER, AC WENT OUT. GOT IT BACK TO DEALERSHIP, WAS TOLD BLOWER MOTOR WENT BAD - ACTUALLY MELTED THE PLUG AND WE HAD SMOKE IN THE VAN! REPLACED THE BLOWER MOTOR AND PLUG (OUT OF POCKET) FROM DEALERSHIP SINCE THEY SAID OUT OF WARRANTY DUE TO MILEAGE. THEN, 3 WEEKS LATER, SAME PROBLEM. THEY REPLACED THE WIRING HARNESS CONNECTOR. 2 WEEKS LATER, SAME PROBLEM, REPLACED BLOWER MOTOR AGAIN AND WIRING PIGTAIL CONNECTOR TO BLOWER MOTOR. A/C IS ONE THING, BUT WHEN ENTERING INTO COLORADO WINTER DRIVING, NEED HEAT FOR THE WINDSHIELD! REPEATED PROBLEM DOZENS OF TIMES OVER THE LAST 2 MONTHS! VEHICLE ISN'T SAFE TO DRIVE NOW! WENT TO ANOTHER DEALERSHIP, NOW THAT IT'S WINTER IN COLORADO, NEED HEAT FOR WINDSHIELD. WAS TOLD NEEDED TO REPLACE FULL VEHICLE WIRING HARNESS AT ~$1,800 PARTS + ~$1,100 LABOR AND TO "SEE IF THAT WOULD FIX IT." NOPE! VEHICLE IS NOT SAFE DUE TO VISIBILITY DUE TO DEFECTIVE HEATING FOR DEFROST! I'M FINDING THIS IS A COMMON PROBLEM FOR 2012 KIA VEHICLES WITH CLIMATE CONTROL ISSUES, BLOWERS, ETC! NOT SURE IF IT'S DRAWING TOO MUCH POWER OR WHAT? HAVE HAD TWO BLOWER MOTORS INSTALLED AND WIRING PIGTAILS IN 3 MONTHS, AND NOT RIGHT. VEHICLE NOT SAFE FOR MY WIFE TO DRIVE WITH COLD CLIMATE! THIS IS INCREDIBLY DANGEROUS! VEHICLES NEED TO BE RECALLED AND IMMEDIATELY FIXED!

Air Bags
Filed Oct 27, 201561,700 milesWA

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,700. UPDATED 04/04/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON NOVEMBER 10, 2015. UPDATED 05/11/16.*JB

Engine
Filed Oct 2, 201582,000 milesTX

THE TIMING CHAIN TENSIONERS BLEED DOWN PRESSURE AFTER THE VEHICLE HAS SET FOR A FEW HOURS CAUSING CHAIN SLAP AT START UP WHICH OVER TIME WILL DAMAGE INTERNAL ENGINE COMPONENTS UP TO AND INCLUDING TIMING ISSUES THAT COULD CAUSE ENGINE FAILURE. WHILE THERE IS A TSB FROM KIA ON THIS KNOWN ISSUE KIA CLAIMS IT IS NORMAL TO HEAR THE CHAIN SLAP AGAINST THE ENGINE WALLS UNTIL THE TENSIONERS BUILD PRESSURE OVER SEVERAL SECONDS.

Structure › Body › Door
Filed Sep 2, 201535,000 milesTX

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT THE POWER SLIDING DOORS WOULD NOT OPEN OR CLOSE AND WERE EXTREMELY DIFFICULT TO MANUALLY OPEN OR CLOSE. IN ADDITION, THE REAR CAMERAS WERE NOT FUNCTIONING. THE DEALER LUBRICATED THE CAMERAS, BUT INDICATED THAT THE PART WAS ON BACK ORDER. THE FAILURE RECURRED AND THE DOORS FAILED TO OPEN AND CLOSE PROPERLY BOTH ELECTRONICALLY AND MANUALLY. WHILE DRIVING, THE DOORS OPENED MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Power Train
Filed Jul 6, 201512,000 milesTX

ABOUT 18MO AFTER OWNING THE VAN WE STARTED TO HAVE ISSUES WITH SHIFTING FROM PARK TO OTHER GEARS. IT KEEPS GETTING WORSE AS TIME GOES ON. NOW I HAVE HAD TO REMOVE THE SHIFT NOB AND DEPRESS THE LINKAGE TO GET IT OUT OF AND INTO GEAR.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 3, 201560,000 milesMA

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE REAR DRIVER SIDE POWER SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED OVER TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT COMPLETELY CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE FAILURE RECURRED ON ONE OTHER OCCASION WITH THE REAR PASSENGERS SIDE SLIDING DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed May 22, 201566,000 milesVA

CAR RANDOMLY LOCKS ITS UNLOCKED DOORS. THAT HAS BEEN GOING ON FOR 2 YEARS. IN JANUARY, THE SLIDING DOOR ON THE PASSENGER SIDE STOPPED COMPLETELY CLOSING WITHOUT MANUAL ASSISTANCE PUSHING IT CLOSED THE LAST FEW FRACTIONS OF AN INCH TO GET THE DOOR OPEN WARNING LIGHT TO SHUT OFF.

Air Bags
Filed May 13, 201571,000 milesTN

THE AIR BAG INDICATOR LIGHT IS ON, AND I'M TOLD BY KIA THAT THE WEIGHT SENSOR FOR ONE SEAT IS NOT FUNCTIONING, WHICH MEANS AIR BAGS WILL NOT DEPLOY. THIS IS A SUBSTANTIAL COST TO FIX OF APPROXIMATELY $1,600.00, HOWEVER, THIS LIGHT HAS BEEN ON FOR SOME TIME AND I FEEL THAT IT IS LIKELY A DEFECT IN THE SENSOR, ELECTRICAL COMPONENTS, OR AIR BAG THAT MAY BE IMPACTING OTHER KIA OWNERS.

Air BagsCrash
Filed Apr 20, 201587,000 milesNJ

I WAS HIT WHEN PULLING OUT BY ANOTHER CAR AT APPROXIMATELY 55 MPH. OTHER CAR AIRBAGS DEPLOYED. MY KIA DID NOT DEPLOY ANY AIR BAGS. IT IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. MY VEHICLE WAS TOTALED AS THE FRAME WAS BENT. WHY DIDN'T ANY BAGS DEPLOY??????????? I COULD HAVE BEEN KILLED!....UPDATED 05/11/15 *BF .

Structure › Body
Filed Apr 3, 201550,000 milesOH

WHILE DRIVING WITH MY 4 YEAR OLD TWINS IN MY 2012 KIA SEDONA THE PASSENGER POWER SLIDING DOOR REPEATEDLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME I WAS ACTUALLY ENTERING THE EXPRESSWAY ON THE ON-RAMP - NOT CERTAIN OF MY EXACT SPEED BUT I WAS ACCELERATING TO ALLOW ME TO YIELD INTO TRAFFIC. I OBVIOUSLY PULLED THE VAN OVER IMMEDIATELY - MY DAUGHTERS AND I BOTH FRANTIC. THIS WAS THE SECOND ISSUE WITH THE POWER DOORS THAT PARTICULAR EVENING. THE FIRST ISSUE OCCURRED APPROX. 10 MINUTES EARLIER WHEN I WAS UNABLE TO GET EITHER DOOR TO OPEN AT ALL. I TRIED TO OPEN THEM WITH THE REMOTE; THE OVERHEAD CONSOLE OPEN/CLOSE; THE INTERIOR OPEN/CLOSE ON BOTH DOORS; I TURNED OFF THE POWER TO THE DOORS AND TRIED TO OPEN THEM MANUALLY - THE DOORS WOULD NOT OPEN. THEY CONTINUED TO SET OFF THE INTERIOR LIGHTS/ALARM AS IF THEY WERE TRYING TO OPEN BUT WERE NOT. THINKING IT MAY BE RELATED TO OUTSIDE TEMPERATURE (WHICH IS WHAT KIA HAD SUGGESTED TO ME PREVIOUSLY WHEN I HAD COMPLAINED ABOUT ISSUES WITH THE DOORS STICKING) I PROCEEDED TOWARDS MY HOME. THE PASSENGER SIDE SLIDING DOOR OPENED TWICE MORE. I NEVER IMAGINED ANYTHING LIKE THIS COULD HAPPEN - WHEN YOU PURCHASE A VEHICLE SHOULDN'T IT BE SAFE TO ASSUME THAT DOORS (SUCH AS POWER SLIDING DOORS) WILL REMAIN CLOSED WHEN THEY ARE SUPPOSED TO. THERE IS MOST DEFINITELY SOME KIND OF MECHANICAL FAILURE THAT IS ALLOWING THIS TO HAPPEN. KIA SUGGESTING THAT THEY CANNOT DO ANYTHING ABOUT THIS IS NOT ACCEPTABLE. I UNDERSTAND THE DESIRE TO DUPLICATE

Electrical System
Filed Feb 15, 201522,466 milesCA

KEY STUCK IN IGNITION. PARKED MINI-VAN, CANNOT REMOVE KEY FROM IGNITION. WHILE TURNING COUNTER CLOCKWISE, STOPPED AT ACC POSITION. CAN TURN KEY CLOCKWISE, RESTART ENGINE, TURN OFF ENGINE, KEY WOULD NOT TURN COUNTER CLOCKWISE PAST ACC POSITION. TOOK TO DEALER, DEALER COULD NOT DUPLICATE PROBLEM. COST $170. 2 DAYS AFTER PICK UP MINI-VAN FROM DEALER, WIFE DROVE TO GROCERY STORE, COULD NOT REMOVE KEY FROM IGNITION. CHECKED INTERNET, SEEMS THAT THERE HAS BEEN A PROBLEM GOING ON SINCE 2006 WITH NUMEROUS KIA VEHICLES BUT NO TECHNICAL SERVICE BULLETINS. I WAS ABLE TO DUPLICATE IT ONCE. I COULD NOT TURN KEY COUNTER CLOCKWISE PAST ACC, WHEN I TOOK FOOT OFF BRAKE PEDAL, VEHICLE ROCKED SLIGHTLY, HEARD CLICK AND SAW GEAR SELECTOR LEVER SHUDDER. NOW COULD TURN KEY AND REMOVE FROM IGNITION. I THINK SOMETHING WRONG WITH SHIFTER LINKAGE NOT RELEASING MICROLOCK IN IGNITION. *TR

Service Brakes
Filed Feb 3, 201525,000 milesOH

TL*THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Air BagsCrash1 injured
Filed Nov 18, 20142,000 milesGA

TL* THE CONTACT OWNED A 2012 KIA SEDONA. WHILE DRIVING 30 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE VEERED TO THE RIGHT, CRASHED INTO A CURB, AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE REAR PASSENGER SUSTAINED A CHIN INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Oct 21, 201450,000 milesTX

REAR HATCH WON'T OPEN WHEN SITTING OUT IN THE SUN FOR 4-5 HOURS. AFTER IT COOLS DOWN, IT WILL OPEN. WHEN SITTING FOR LONGER THAN 3 HOURS, IT WILL NOT OPEN. *TR

Electrical SystemFire
Filed Oct 9, 201472,000 milesMN

MY SON WAS DRIVING THE CAR WITH MY GRANDSON IN THE FRONT PASSENGER SEAT. SMOKE CAME OUT OF THE AIR CONDITIONING VENTS AND A FIRE STARTED IN THE WIRING BELOW THE DASH ON THE PASSENGERS SIDE. MY GRANDSON PUT OUT THE FIRE WITH HIS SHOE AND AFTER TURNING OFF THE AC THE SMOKE STOPPED. DEALERSHIP SAID BLOWER MOTOR WAS DRAWING TOO MUCH CURRENT. SUBSEQUENTLY THEY FOUND A 40 AMP FUSE HAD BLOWN AND A BAD MOTOR RESISTOR. THIS PROBLEM NEVER SHOULD HAVE HAPPENED AND IF THE FIRE HAD SPREAD, AT BEST THE CAR WOULD BE TOTALED AND WORST CASE A SERIOUS ACCIDENT WITH POSSIBLE LOSS OF LIFE. NEXT ISSUE IS A BAD IGNITION SWITCH. IT WAS VERY DIFFICULT TO TURN THE KEY IN THE SWITCH. REPLACING KEY DID NOT HELP. ENDING UP REPLACING IGNITION SWITCH. IN AN EMERGENCY NOT BEING ABLE TO USE YOUR CAR COULD BE LIFE THREATENING. *TR

Vehicle Speed Control
Filed Jul 3, 201440,605 milesFL

FIRST THE CHECK ENGINE LIGHT WOULD COME ON AND THE VAN WOULD JERK THEN I HAD NO CONTROL OVER THE GAS 6/19/2014 I HAD TO PULL OVER TURN THE VAN OFF WAIT ABOUT FIVE MINS THEN TURN IT BACK ON A GO TILL IT HAPPENED AGAIN TOOK IT TO THE DEALERSHIP GOT IT FIXED THEN TWO DAYS LATER 6/21/2014 SAME PROBLEM OCCURRED AND THIS TIME THE GAS WOULD GO DOWN ON ITS OWN SO I TOOK IT BACK ON THURSDAY 6/26/2014 THEY LOOKED AT IT CAME OUT TOLD ME IT WAS A THROTTLE ISSUE AND HE WASN'T GOING TO LET ME DRIVE IT THEY PUT ME IN A RENTAL AND I GOT MY VAN BACK ON 7/02/2014 AND ABOUT THREE TO FOUR HOURS OR SO AFTER GETTING IT BACK THE THROTTLE STARTED DOING IT AGAIN SO NOW I HAVE TO CALL THEM BACK AGAIN AND LET THEM KNOW THE THROTTLE IS DOING IT AGAIN. I HAVE FOUR DAUGHTER'S THAT DRIVE AROUND IN THE VAN WITH ME WHEN IM NOT AT WORK I CAN'T TAKE THE CHANCE OF SOMETHING HAPPENING WHILE THERE IN THE VAN WITH ME AND I CANT KEEP TAKING THE TIME TO DRIVE THE VAN FROM LEHIGH TO CAPE CORAL TO GET IT FIXED. WHEN I TOOK IT THE FIRST TIME I HADTO PULL OVER ABOUT 12 TIMES BEFORE I GOT THERE. *TR

Vehicle Speed Control
Filed Jun 5, 201412 milesPA

I HAVE REPORTED TO THE KIA DEALERSHIP AND FILED A COMPLAINT WITH KIA MOTORS CUSTOMER SERVICE ABOUT THE ACCELERATOR PEDAL BEING UNUSUALLY SENSITIVE TO FOOT PRESSURE. THIS IS A CONSTANT ISSUE THAT CAUSES ME TO ACCELERATE MORE THAN I WISH TO. I HAVE NEVER EXPERIENCED AN ISSUE WITH AN ACCELERATOR PEDAL IN MY DECADES OF DRIVING EXPERIENCE. FROM A STOP, I HAVE TO CONCENTRATE ON PRESSING DOWN EXTREMELY GENTLY OR ELSE I CAN SPIN MY WHEELS AND LURCH FORWARD UNINTENTIONALLY. WHILE DRIVING I CANNOT HELP BUT SPEED UP MORE THAN I WANT TO DO. IT IS DANGEROUS AND WASTES FUEL TO BE CONTINUALLY BACKING OFF FOOT PRESSURE AFTER THE OVERLY SENSITIVE (LOOSE FEELING) GAS PEDAL SPEEDS UP THE ENGINE. I ASKED TO TAKE THE DEALERSHIP SERVICE DIRECTOR WITH ME. HE HAD ME DRIVE ANOTHER KIA SEDONA, WHICH IS WHEN I DISCOVERED THE ACCELERATOR PEDAL FELT AND ACTED SIMILARLY TO MINE. THEREFORE, THIS IS A GENERAL SAFETY PROBLEM THAT SO FAR KIA MOTORS HAS CONFRONTED. MY DEALERSHIP DID CHECK OUT MY GAS PEDAL AND THOUGHT THERE WAS NOTHING EXTRAORDINARY ABOUT HOW IT PERFORMED. THERE WAS NO FIX FOR MY PROBLEM. THE KIA SEDONA HAS A PEDAL THAT ACTS DIFFERENTLY THAN OTHER KIA VEHICLES. I HAVE A FRIEND WHO OWNS A 2012 KIA SUV THAT I HAVE NO PROBLEM WITH, AT ALL. *TR

Electrical System
Filed Jun 4, 201463,926 milesTX

I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOISES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE. THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE [XXX]. SAID HE CAN?T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL [XXX]. JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM [XXX] TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. [XXX]. SAID IT WAS AN ?ELECTRICAL PROBLEM? AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON?T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL

Equipment › Appliance › Air Conditioner
Filed May 19, 201470,000 milesNY

WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION.. *JS

Power Train
Filed Apr 7, 201442,000 milesOK

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST ACCELERATION INDEPENDENTLY AND THE SPEED WOULD NOT INCREASE TO 30 MPH WHEN THE PEDAL WAS ENGAGED. THE FAILURE OCCURRED TWICE OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SENSOR FOR THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE ODOMETER READING WAS INCORRECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Electrical System
Filed Feb 7, 201418,000 milesPA

2012 KIA SEDONA DOORS FREEZE SHUT AND WILL NOT OPEN IN COLD WEATHER WHEN DOORS FINALLY OPEN THEY DO NOT CLOSE ALL THE WAY AND ALARM SOUNDS ENTIRE TIME DOORS ARE PARTIALLY OPEN. MY CHILDREN ARE AT RISK IN THIS VAN AND SHOULD BE RECALLED TO FIX PROBLEM. MANY COMPLAINTS ON LINE WITH NO PERMANENT SOLUTION. *TR

Structure › Body
Filed Jun 20, 20135,000 milesNC

TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED FREQUENTLY ALONG WITH THE REAR PASSENGER SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ACTUATOR ON THE REAR PASSENGER DOOR AND THE MODULES IN BOTH REAR DOORS. THE FAILURE WAS NOT CORRECTED AND RECURRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,000. THE CURRENT MILEAGE WAS 20,000.

Electrical System
Filed Jun 11, 2013180 milesMT

2014 KIA SORENTO LIMITED SAFETY ISSUE: THE ELECTROLUMINESCENT SPEEDOMETER ISN'T READABLE DURING DAYLIGHT OPERATION. THIS CAUSES A VERY REAL SAFETY SITUATION WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR 3 OR 4 SECONDS TO FIGURE OUT HOW FAST HE IS GOING. THE DISPLAY IS ENTIRELY PROGRAMMABLE BY KIA. THEY HAVE CHOSEN TO SHOW THE SPEED BY A SMALL DARK RED MARKER AGAINST A BLACK BACKGROUND. DURING DAYLIGHT DRIVING YOU HAVE TO HUNT FOR THE MARKER. PUT ON SUN GLASSES AND IT CAN TAKE 5 OR 6 SECONDS TO FIND THE MARKER. ALL THAT TIME YOU ARE NOT LOOKING AT THE ROAD. SIMPLE PROGRAM CHANGES AND SOFTWARE UPDATES COULD EASILY SOLVE THIS PROBLEM. - MAKE THE MARKER LONGER AND/OR BIGGER, MAKE THE MARKER LIGHTER RED, MAKE THE MARKER WHITE, OR SHOW THE SPEED NUMERICALLY IN THE CENTER OF THE SPEEDOMETER. ALL THESE COULD BE DRIVER SELECTABLE FROM THE EXISTING "SETTINGS" MENU. KIA HAS BEEN MADE AWARE OF THIS PROBLEM SINCE AT LEAST JUNE 10, 2013 (CASE # [XXX] ? CUSTOMER SERVICE REPRESENTATIVES [XXX]). THEY ARE LIABLE FOR ACCIDENTS CAUSED BY THIS FAULTY PRODUCT. THE LOCAL KIA SERVICE PEOPLE RECOGNIZE THE PROBLEM BUT ONLY CORPORATE KIA CAN FIX IT. OTHER THAN THIS SAFETY ISSUE MY $39,050 2014 SORENTO LIMITED IS PERFECTLY ASSEMBLED AND EXCELLENTLY DESIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Apr 18, 2013PA

WE HAD A FLAT TIRE ON OUR 2012 KIA SEDONA. WHEN MY HUSBAND PUT THE VEHICLE ON THE JACK TO CHANGE THE TIRE, THE JACK CRUMPLED LIKE AN EMPTY SODA CAN. THIS WAS THE FIRST AND ONLY TIME THAT THIS FACTORY PROVIDED JACK HAD EVER BEEN USED. IF MY HUSBAND HAD BEEN UNDER THE VEHICLE RETRIEVING THE DONUT, HE COULD HAVE BEEN SERIOUSLY HURT, OR WORSE. WE WENT TO THE KIA SUSSMAN DEALERSHIP IN JENKINTOWN PA AND THEY REFUSED TO REPLACE THE JACK FOR ONE THAT WAS SAFE, SAID THAT THESE PIECES WERE NOT PART OF THE WARRANTY AND TO LEAVE AND TAKE THE JACK WITH US. I AM VERY CONCERNED THAT ONE OF THESE DEFECTIVE JACKS WILL CRUMPLE ON SOMEONE ELSE WHILE THEY ARE UNDER THEIR VEHICLE AND BE HURT OR KILLED. *TR

Engine
Filed Apr 10, 20135,534 milesPA

WHILE TURNING ONTO ANOTHER STREET THE VAN STALLED. I PUT ON MY FLASHERS AND STOPPED, PUT THE VAN IN PARK AND STARTED IT AGAIN. IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS ON. IT DIDN'T HAVE ANY POWER WHEN I HIT THE GAS, SO I TURNED IT OFF AND STARTED IT AGAIN AND IT RAN NORMAL, EXCEPT FOR THE CHECK ENGINE LIGHT BEING ON. ON THE WAY HOME IT ALMOST STALLED AGAIN. THIS HAPPENED ON A SATURDAY. WE CALLED THE DEALER RIGHT AWAY AND THEY SAID TO BRING IT IN ON MONDAY. A WEEK OR SO BEFORE THE VAN DID THIS I NOTICED THE RPM'S GOING UP AN DOWN WHEN I WOULD BE AT A STOP JUST IDLING. THE DEALER CHECKED THE CODES FOR THE THROTTLE BODY AND FOUND AN UPDATE SO THEY REPROGRAMMED IT ACCORDING TO THEIR PAPERWORK. ON FRIDAY I WAS DRIVING DOWN THE STREET GOING ABOUT 25 MPH AND WHEN I GOT TO THE TRAFFIC LIGHT I LOST POWER. I THOUGHT IT HAD STALLED AGAIN, BUT IT DIDN'T. WHEN I PRESSED THE GAS IT DID NOT ACCELERATE , AND WOULD NOT GO OVER 10 MPH. I GOT IT OFF THE STREET AND SHUT IT OFF AND THEN RESTARTED IT. IT WOULD NOT RESPOND WHEN I STEPPED ON THE GAS. I TURNED IT OFF AGAIN AND LET IT SIT FOR A COUPLE MINUTES AND THEN WHEN I RE-STARTED IT, IT RESPONDED WHEN I ACCELERATED. ONCE AGAIN THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY CONTACTED THE DEALER AND DROVE IT RIGHT TO THEM. ACCORDING TO THEIR PAPERWORK THEY CHECKED AND FOUND AN INTERNAL FAULT WITH THE THROTTLE BODY ACTUATOR. THEY REPLACED THE THROTTLE BODY ASSEMBLY AND KEPT IT A FEW DAYS TO SEE IF IT WOULD LOSE POWER AGAIN. ACCORDING TO TH

Vehicle Speed Control
Filed Jan 8, 201322,100 milesNC

UPON COMING OUT OF RAMP CURVE TO MERGE ONTO INTERSTATE, VEHICLE FELT AS IF COASTING BECAUSE WITH GENTLE ACCELERATION TO MERGE THE VEHICLE DID NOT RESPOND. THEN SUDDENLY IT QUICKLY SPEED UP! I STEERED RIGHT AND BRUSHED HEDGES HANGING OVER GUARD RAIL TO AVOID ONCOMING TRAFFIC DUE TO UNCONTROLLABLE SPEED. THIS SAME OCCURRENCE HAPPENED INTERMITTENTLY AT TRAFFIC LIGHTS. AT A COMPLETE STOP AND BEGAN TO ACCELERATE WITH NO VEHICLE RESPONSE, THEN SUDDEN ACCELERATION TO EXTENT VEHICLE WHEELS SPINNED. GO FOR SEVERAL BLOCKS AND SAFETY HAZARD WOULD NOT REPEAT, THEN AT NEXT STOP SIGN UNCONTROLLABLE SPEED AGAIN. THIS IS A RENTAL VEHICLE AND I CALLED IN CONCERN AND TURNED VEHICLE IN THE NEXT MORNING FOR A REPLACEMENT DUE TO UNSAFE MALFUNCTIONING. ENTERPRISE SWITCHED VEHICLES AND PUT IN A CLAIM AGAINST ME FOR BRANCH SCRATCHES ON RIGHT SIDE OF VEHICLE. THE INCIDENT WAS IN PHILADELPHIA PA AND I WAS TRANSPORTING 4 SENIOR CITIZENS AND MY SISTER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Sedona → · Every Sedona year → · How the figures are calculated →