The contact owns a 2017 Kia Optima. The contact stated that the oil warning light was frequently illuminated on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that oil had leaked into an engine cylinder. The mechanic informed the contact that a Technical Service Bulletin had been placed on her vehicle in relation to the failure and referred the contact to a dealer for assistance. The contact called Pride Kia of Lynn and Herb Chambers Kia of Burlington and was informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 122,000.
2017 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
Kia fuel rail spurting gas out. Kia dealer said it’s not under warranty and no recalls. Gas leak is so bad car can’t be driven.
Complete engine failure while driving 70mph down the freeway. No lights came on before engine started shaking, knocking, and failed. We were stranded at a gas station. We checked oil and there was none. (This was shocking because we changed oil regularly and car had just received complete oil change several weeks prior) We bought enough oil to drive it to nearest auto mechanic shop. He inspected the car and said complete engine failure and that we needed to contact KIA immediately. Spark plugs were burnt and melted more than he had ever seen. He said this is a recurring problem with their engines. (A few months prior to this incident, check engine light came on and car had a slight sputter during acceleration. We took the car to local repair shop. Car received complete tune up weeks prior to incident and check engine light was resolved.) Car was taken to Kia dealership in Little Rock, AR. Diagnosis: Major oil consumption caused engine to overheat and lose pressure/fail. Engine is non-repairable. New engine will cost $10,000. Kia will not back their product. After investigating further, I have found a Facebook group with tens of thousands of people with similar incidents in their Hyundai/Kia cars. This is a dangerous problem and KIA needs to be held accountable. The most recent class action settlement DOES NOT cover engine failure due to major oil consumption, only rod bearing failure. Where is the oil going? There were no leaks detected, no oil light to warn me. Where does th
Headlights will randomly turn on and off throughout while driving. Radio has the same issue
Oil burning faster. After an oil change I go about a month before I have to add more oil again. There is no leak as every time I get an oil change I make sure they check. But around the month period I have to check to see if I am low on oil again. Very frustrating and starting to become costly
Twice while driving in rain my front end collision warning has taken control from me and slammed on the brakes bringing my car to a full stop. There was no vehicle or object in front of me either time. The second time I narrowly missed being rear ended.
My car does not accelerate easily and struggles with basic speed. I took it to a mechanic and am being told that my turbocharger has failed and must be replaced because there is fuel in my oil and there may be damage to my engine as a result that would require me to replace the engine. This is the second time in less than 2 years that this has happened since I have owned this vehicle. The mechanic says the engine could seize up or catch fire at any point and that I will have to have the oil drained, flushed, and replaced, hopefully have the fuel leak found and repaired, then the turbo replaced. Only once all of that has been done will I know if the engine will still be operable. The first time this happened it was repaired at a Kia dealership in Denton TX under warranty. The vehicle is no longer under warranty and should not have this problem every year.
Engine needed to be replaced as part of the recall for knock, however they said because the repair was done on a subsequent work order and the first one was for a failed AEB module that none of the repairs are covered. I'm out over $13,000 for what should have been warrantied
I was driving at night and the headlights suddenly turned off for about 5 seconds and then it will come back on. Don't know whats going on with its headlight.
My vehicle came up with a check engine light blinking. I took it to a Kia dealership where they put the ksds update in. A week after driving it, I started experiencing loss of power and the check engine light came back on. But this time not blinking. My car accelerates slowly, it is a struggle to get to 30 mph. My engine is making loud noises as if I am flooring the gas pedal when going 10 mph. Hills are impossible and dangerous to drive up. I took it in where the man told me my oil was empty, when just the day before it was full. I ran the code reader which came up p0010 for a camshaft. Now I’m being told it’s the entire top motor needing replacement due to “no oil”. I saw online recalls for this exact issue on the engine. It states of a lifetime engine warranty for this qualifying engine problem. I called the dealership where the lady informed me that there is a third party company that makes warranty coverage decisions, and that they make the decision on if it’s covered based on how much they will have to pay. If it’s a lot, it’s on me. Basically my engine failure qualifies but they don’t want to pay the amount of repairs. So I’m stuck with paying thousands for a hazardous car that I’ve only had for 8 months.
I had engine light a code P200a on my 2017 kia optima ex 17,000 miles i have like a hesitation when accelerating, sometimes just sitting idling or sitting at a light feels like going to stall. i had some one check it they told me to bring it to the dealer because they looked it up and said it is like a recall on 2016 kia optimas there is a Technical Service Bulletin on the same condition that i have i went to the dealer and they said thats what it was the (VCMA)variable charge motion actuator on the intake manifold..i dont drive to much with the car i looked on line and a bunch of people say they had the same problem with my year and older models.thank you.ihad it fixed at the dealer on 8-30-23 case #15777155
In the last year, my car has been in the shop countless times. I have had my knock sensor replaced and fixed multiple times. There is a significant lag when taking off from a complete stop, and there have been times that I cannot exceed more than 60 MPH. I have had my car serviced the exact way it states in the owner's manual without fail and still cannot find a cause for why my car is experiencing all of these issues. To get the motor to accelerate is nearly impossible 90% of the time. There is currently a recall on some other 2017 Kia Optimas for the Knock Sensor but there is not one on mine, even though mine has been replaced and fixed several times.
Vehicle had oil change & filter service done on April 27, 2023 for the purpose of hoping the service would rectify an Oil Pressure Sensor Light illuminated on the dashboard. It did not. Sensor was subsequently replaced by the dealer. Vehicle taken into the dealership today (September 2, 2023) for Pennsylvania State Inspection and Emissions, along with another oil change service. Dealer technician in the course of performing the oil change, noticed after he put the new oil plug washer and bolt back in place, a minute crack in the oil pan, itself. He took a picture of it, that I will include with this complaint. Unfortunately, the definition of the photo leaves a bit to be desired. The dealer service writer suggested that too much force (pneumatic socket driver) was employed when tightening the oil pan bolt. I stopped at the location where the April 27, 2023 was done. The General Manager assured me they use a power torgue ratchet and not a pneumatic socket driver. He went under the car and detected a minute leak and said he would forward his report to their Quality Control Department. He asked me if I could bring the car back on Tuesday or Wednesday, September 5th or 6th for a re-inspection. I said I would do that. He did mention there is a possible Class Action Suit that might be filed over Kia/Hyundai Oil Pans and Bolts. It cites the use of poor materials used in the pan construction. Reports range from leaks to the oil bolt plug falling out due to expansion/contraction under
Vehicles has most recently developed a "whizzing" type sound coming from the transmission just before it shifts into the next gear. It is most discernible when it shifts out of 1st, 2nd, and 3rd gears. I don't profess to know if modern transmissions have "Bands" that are adjustable or not. Clearly, it is a sound that has never been present. There's been enough wrong with this Kia, so why not transmission issues as well. I was at my dealer today for PA State Inspection & Emissions along with an oil change (a problem arose out of the oil change that I just sent into the NHTSA) and they have me coming in on September 12th for a diagnostic look.
First I had an oil leak which I was advised to warm my car up to prevent from getting worse. At the time I was told it was minor. Then my oil light started coming up every 2 weeks and when checked there was no oil. Now 2 months later, my car has stopped and showed a blinking check engine light. When checked I was told a code of p1326 which is the knock sensor. I have only had my car 7 months and it’s been problem after problem. Not to mention only a month after buying it was stolen. Due to no immobilizer So I’m sure a lot of the issues are also a result of the dumb theif who decided to damage my car. Also my cruise control doesn’t work a lot of the time.
The contact owns a 2017 Kia Optima. The contact stated while driving 40 MPH, the "Check High beam Assist System" and "Check Lane Departure System" messages were displayed. The Forward Collision Avoidance warning light and an unknown warning light were illuminated. The contact stated that the failure had been recurring while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the front view camera needed to be replaced. The manufacturer was notified of the failure, and a case was opened; however, no assistance was provided. The failure mileage was 39,715. The contact is requesting to withdraw the complaint.
The contact owns a 2017 Kia Optima. The contact stated that after driving, there was an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump assembly and fuel line needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.
My 2017 Kia Optima is running out of oil between oil changes which I do on time. Before my next oil change it has no oil reading on the dip stick. I just had this occur again and I had to add two quarts. The oil light only blinked on for a second. When I checked it, no oil was reading on the dip stick. Taking it to auto store I was told by worker his mother has the same problem with her 2016 Kia and they replaced the motor in a recall. Mine is a GDl engine. Something needs to be done with these engines. I'm having the same problem a lot of other people are having.
I have replaced my cars spark plugs and all things related to the spark plugs for the last 4 months. After taking NY car for maitnence over and over again at the Santa Fe Kia in Santa Fe, NM. The car has cintun3d to have issues. My car is currently having a issue with the knock sensor and wire harness from the Diagnostic I received from my Local Auto Zone in Las Vegas, NM. The car does not drive correctly and sputters. I have took it to be be maintenence over and over again and spent over 500.00 for the maintenence this last four months. And it seams it has been one issue after the other my car is under 70,000 miles. I give it proper maintenence and oil changes.
Have lost 4 qts of oil in the last month. Brought it to the mechanic and they couldn’t find any leaks. They said the only way I’m losing oil, is that the car is burning through it. They’ve seen the same issue with these cars. Only 65,000 miles on it.
On 6 June 2022 I was driving Eastbound Interstate 80 passing Fairfield, CA. Traffic was moderate, average traffic speed 65. The Kia’s Adaptive Cruise was enabled and set to the maximum amount of safe distance. I recall the car directly in front of me changed lanes to pass a truck towing a trailer. I remember the Kia began to accelerate and I couldn’t turn the wheel. Next memory was opening my eyes to the dust smoke of deployed air bags. I lost consciousness likely due to the sudden impact and air bags deployed. I was taken to a Fairfield hospital by ambulance where I spent 4 days. A slurry of tests ruled out loss of consciousness as the cause. No stroke, heart attack or seizure occurred. I was treated for bruised ribs due to the airbag. No doubt to me that this collision could have been catastrophic to this driver and others driving nearby. Witness reported that I sped up and clipped the truck/trailer while attempting to pass. What I believe happened: 1) the Adaptive Cruise accelerated when it determined there was room but failed to see the trailer and 2) the steering was unresponsive when I attempted to avoid a collision. The reaction time between car accelerating and getting knocked out had to be a mere three or four seconds. The vehicle was totaled, The insurance company, Mercury Insurance, released the vehicle
KIA states they are unable to provide the vehicle with the anti theft software update due to the vehicle having a remote start. I asked if they can remove the remote start. KIAs are not safe with only using the Club steering wheel lock. Theives are drilling a hole through the keyhole or cutting them off. My car is now worth less & auto insurance is becoming more difficult. Please make them do something! These cars are still getting stolen nonstop every single day!
On Friday 6/23/2023 on my way home from work, one of the clutches went out on my DCT Transmission without any warning. I was at a stop light in front of all of the cars in a busy section and wasn’t able to go. I was able to get it to a safer location, but new something was wrong with my transmission. My mechanic was able to tell me that I’ve lost the 1st & 3rd gear. We drove around a few blocks with his diagnostics computer hooked into my car. My car isn’t safe to drive due to the faulty DCT Transmission Kia had installed into this model.
I only had the car 2 years. In the last two years, I have been getting my oil changed every 3 months. The oil goes out fast. I'm a local driver so I don't go too many places. When I brake or stop, my oil light blinks, when I'm completely out. This month (June 2023) it's staying on. When the temperature gage rises half way the oil light comes on and stays on. I just recently put oil in, so it's not empty or low. Nor is it overfill. I was told it's the GDI Engine. Honestly, idk where the oil is going and why it's running out so fast. And I just learned today a friend of mines KIA is starting to do the same.
The contact owns a 2017 Kia Optima. The contact stated that on two separate occasions while driving at undisclosed speeds, the steering wheel became stiff and seized before the vehicle stalled. The vehicle was towed to the dealer where an unknown software update was performed, and the anti-theft software was updated. The vehicle was repaired. The contact then stated that while driving approximately 60 MPH, the vehicle started to hesitate. The check engine warning light was illuminated. The contact then stated that every two days he had to add 1-quart of engine oil. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty, but no further assistance was provided. The failure mileage was approximately 90,000.
I have the oil problem that everyone else has. I drive everyday for work and every week I have to put oil in my car. I am coming up on 100,000 miles. My car hesitates and this is the second battery I have had to put in it in three years.
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 75 MPH, the contact attempted to accelerate to change lanes however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate and sputtered as if the vehicle before the vehicle stalled. The contact stated that several unknown warning lights illuminated. The vehicle was pulled over to the side of the roadway and towed to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire engine needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle had been consuming approximately one quart of engine oil every 500 miles. The manufacturer had been informed of the failure. The failure mileage was approximately 167,000.
To whom this may concern, I have had my car for several years now and the oil consumption is outrageous. I burn 5 quarts of oil every 2-3 weeks. Every time I had taken my car to get oil changes I am told that my specific engine has always been an oil guzzler. Well fast forward to last week. I was driving my car to work when the engine light came on and my car no longer wanted to accelerate. I pulled over and turned the car off. I changed out the battery considering maybe this was the issue. This did not fix the issue. I ended up towing my vehicle to the Kia Dealership in Hurst. I was told that I had 2 broken cylinders and my engine is not replaceable. My question to the service tech was how would my cylinders just break? I was given no answers but a number to call. This number ended up being Kia Consumers who don’t call me or answer the line. I have had the knock sensor replaced which should cover me for any extended warranty that is said to be in place but I am pulled in circles. I need help getting my car through the motions.
Since this car did not come equipped with the Anti Theft Immobiliing System, due to recent events like increased theft of Kias and Hyundais ill equipped, an software upgrade was developed by each of the companies. When the dealer performed the anti theft software upgrade to my car, I was not informed at the time of the repair that this software upgrade disables the use of my Kia Remote Starting System. I was told Kia is working on a fix. So, in essence, we need a fix to fix a fix, simply because Kia and Hyundai decided in a cost saving measure to manufacture select years and models that are not equipped with the engine immobilizer key recognition system. I have heard talk of a possible recall for these affected vehicles by the NHTSA. Additionally, my car just manifested an issue today with an illuminated Oil Pressure Indicator Light on the instrument cluster. I have plenty of oil on the dipstick. Could this be more of the same with respect to previous years engine failures.
This is how I am feeling and the reason for being an unhappy customer. I shouldn't have to keep buying gallons of oil to put in my car every other day. Oil change was done on Sept 6th along with spark plugs put in due to oil consumption. Took my car again to Kia on Sept 21th because there was no oil in my vehicle, so they put oil in. Then on Sunday Oct 2nd I had to spend $44 on a gallon of oil because there was no oil in it once again. It’s a recall and should be fixed regardless if it doesn't shut off while I'm driving, hearing the knocking noise, and or the check engine light comes on. First I was told to bring it or call if the check engine light comes on and stays on now I am told it has to come on and stay blinking. I can be on the highway with my family or infant grandchild and my car shuts off what if I cause and accident, kill someone, or myself or family dies in my car. Would you rather have a lawsuit or fix the problem before that happens. I have talked to other mechanics that have went through it with their customers and they fixed the issue with the Kia's before it gets to this point. Still has of now every two weeks I am buying $44 worth of oil to put in my car. Even from the advisor that I have been dealing with at Kia named Beau stated that my spark plugs issue was from the oil, and he always stated oh its getting close to the motor going out. Now my car is hesitating and its doing the same thing as it was before the new spark plugs except the check engine ligh
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 50 MPH, the vehicle began to violently shake with a knocking sound coming from the engine compartment. The check engine and the engine oil pressure warning lights flashed but disappeared. The contact veered to the side of the road and towed the vehicle to an independent dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 104,000.
My car has an oil consumption problem with more that a quart every 1000 miles. It has around 94000 miles on it now. Took it to dealers and they say its normal with Kias. Have not pulled it apart because I do not have the money.
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
I took my car in for a recall, Kia let me leave with an unsafe vehicle. Everything in the recall is happening to my car and it is extremely unsafe. These things were happening before I went in for the recall and after I left from having the recall checked. "Abnormal knocking noise from engine," "illumination of oil pressure warning light." The HEV warning light comes on and tells me to turn off my car immediately which has happened many times in unsafe conditions i.e. being in the middle of the highway in the rain. The check engine light came on but it comes on, then is off, then comes back on. There is a recall for the engine, oil is leaking into the engine on to the hot exhaust which can cause fire to the engine. This started happening not long after getting the car, this is why I brought it in for the recall. I made the appointment right away but the closest appointment was in about 2 months. It continued to happen after they "checked" the recall. The oil pressure light illuminates, the traction control light illuminates, and then 5-10 seconds later a warning comes across the dashboard saying "Check Hybrid system. Turn off engine. HEV!" Now I am being told I would have to bring my car in today, let the car sit at Kia for 4-6 weeks until they can diagnose it, and they will not give me a loaner car. I cannot be without a car for 4-6 weeks, this isn't my fault, and I cannot go pay for a rental car for 4-6 weeks. They are saying I cannot make an appointment for this, which mak
My car is consuming oil crazily and way too often. I just bought this car from a dealership 4 months ago and it is getting worse and worse. Losing power. I’m scared to drive it on the highway due to stories from other people and their kias. I have no choice but to drive it because I have to work. I need help.
Cruise control does not maintain a steady speed and constantly fluctuates 10+- miles an hour! The dealer refuses to fix and says they cannot reproduce the symptom. I used a tracker and saw the dealer drive it around the block, never attempting to put it on the freeway.
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
No vehicle warning as it became engulfed in flames. Fire started from under the hood.
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
The contact's son owns a 2017 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was towed to the dealer, where it was diagnosed as needing a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Purchased 2017 Kia Optima from DriveTime in 2021. Car burns a lot of oil, as I am constantly getting the oil changed or adding oil. A few months after purchase, all of a sudden it loses power & decelerates while I’m driving on the interstate. Had to pull over & let car sit for a few minutes. Every 10 mins I had to do this. Had it checked out the next day at Kia dealership & was told nothing was wrong. I let the car sit for about a month b/c I was afraid to drive it. Finally decided to drive it & the issue seem to resolve itself. Now almost 6 months later it happens again. Car wouldn’t accelerate over 40 mph. Car warranty agent advised to take to Firestone( in-network repair shop). Mechanics say the engine is gone & they called warranty company , & then they say take to Kia dealership. Dealership states if it’s the engine there are 75 cars with same issue ahead of me. They ran diagnostics 2 weeks later & said it’s not the engine but gave me a long laundry list of other issues. Said new wiper blades needed (not true , the new blades were just put on 1-2 months prior, said oil change needed, but that was fine 3 days before I took it to them , & more issues with a invoice total of over $6500!! They kept my car over 2 months with no call to update me after I advised everything they said was wrong actually wasn’t. I called daily & left messages with no return call. Finally got someone on the phone in the Service dept & was told it still isn’t the engine but just needed a software u
I am the second owner of this car. According to carfax it has been well maintained at kia since day one. I have owned it for almost 6 months and it has been sitting at the dealership for 2months due to engine failure. There is a rod knock and sludge build up not for lack of maintaining it but from not being driven enough. I am being told it is a $16,000 repair. These cars are warranties for 10 years 100,000 miles (it only has 72,000 miles on it) but since I'm not the original owner that warranty doesn't follow. This is a misrepresentation.
My car was stolen on February 14, 2023 at 7pm.
My check engine symbol started to flash, my car was not going over 2 RPM, took it to my mechanic, when he scanned it, he told me it's showing P132600, and that the engine might be failing, I have a KIA Optima 2017 with 70k miles on it. thanks god I wasn't on the expressway.
The contact’s sister-in-law owns a 2017 Kia Optima. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed and the mechanic determined that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that his sister-in-law was informed that the VIN was included in a recall; however, the contact’s sister-in-law was not notified of a recall prior to the failure. The manufacturer was notified of the failure and the contact was informed that the recall notification was sent to the prior owner due to the contact’s information not being updated. The failure mileage was approximately 100,000.
ENGINE MALFUNCTION: It is available for inspection at Lee Kia, Greenville, NC On January 20, 2023, my car experienced a blinking Malfunction Lamp (MIL) when I was out of town at an appointment in Williamston, NC, 16 miles away. This is the indicator, when blicking, warning for the Knock Sensor Detection System software that was put on my car on December 20, 2018 that the engine is malfunctioning. After my appointment, I drove the car one mile to AutoZone in Williamston, NC and they plugged in their sensor and got the P1326 code. While at AutoZone, I called the Service Center at Lee Kia of Greenville, NC and reported what had happened. They told me not to drive the car and have it towed to them, 1 hour away. My tow service would only allow towing ½ mile to the Dodge Dealership. I called Lee Kia Service Center and talked to a [XXX], Manager of the Service Center. She said it had to go to a Kia Dealership to be covered under the Engine Replacement Recall. On Saturday, January 21, 2023, I called the Service Center at Lee Kia and asked for an update on the car. The Service person told me that it had arrived and they would diagnosis it either that day or on Monday, January 23, 2023. On Monday, January 23, 2023 in the early afternoon, I called Judith the Manager of Lee Kia Service Center and asked for an update on the car. She told me it would take 4 months to diagnosis the car and I would not be able to have a rental car until it was diagnosed. When I asked why it would take 4 mont
Engine oil consumption: I have owned this car since November 2022 and took my Kia Optima to Valvoline for an oil change in December 2022 because my oil light came on and it turns out that my car was 3 quarts low and they topped my oil off for me. 1 month (January 2023) later my oil light in my car did NOT come on but the check your engine light did and it seemed like it was losing power. So in order not to damage the engine I had it towed to my home when we arrived at my home oil started coming out of the car at the bottom while it was still on the tow truck lift the car was facing down hill
Engine oil consumption, I have owned this car since new and almost every other week I need to add oil. My car has 85k miles on it , and has been service by dealer since new, just 2 months ago Pomona kia said my oil pan gasket had a small leak and replaced the gasket, today 3500 miles after the gasket replacement my car needed 3 quarts of oil. I'm not a mechanic but I know my car should not go trough so much oil. Someone please help.
I took my Kia Optima to Century 3 Kia for an oil change in August of 2022. 2 months later my oil light comes in my car but I still have 2000 miles left until next oil change. I called Century 3 Kia complaining of a flashing oil light. They told me since I still have 2000 miles until the next oil Change, the mechanic must’ve just forgot to reset the car after they did my oil Change and that’s why it’s flashing. They told me to come down so they can reset it. They reset it and sent me on my way without even checking my oil. After leaving I still had the oil light on so I took it to a mechanic close to home to check my oil and I barely had any in there. I topped the oil off and the light went away. I sent Kia consumer an email after this visit complaining of the bad service I received and how they made me drive with no oil. I attached the email. I then scheduled an appointment at a different Kia dealership - South Hills kia for a new oil change and told them to please check my oil because I believe it could be burning. South Hills Kia performed a multi point inspection and gave me an oil change and told me my car had no signs of leaking or burning oil and is good to go . Not even a month after the new oil change my engine blows and the dealer told me it’s because of burning oil and I’ll need a whole new engine. My car is a 17 Optima with 61,000 miles and just a mout of warranty . It’s always been up to date on oil changes. It’s upsetting because I trusted Kia and now my vehicle
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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