Page 6 of 16 · complaints 251–300 of 760

2016 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Dec 3, 2023TX

Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it’s a on going issue with this model car.

Seats
Filed Dec 2, 2023FL

My seat back has been automatically going back all by itself WHILE I'M DRIVING!! It happened 4 times yesterday while driving on the highway!! This has happened a number of times while driving.

Engine
Filed Nov 29, 2023FL

Car is leaking oil. It is not only visible but I can smell it as well. Visibly it looks like its leaking onto the heat shield. This is very dangerous as heat shield gets extremely hot since it is over the exhaust. Also visible are the stains on my driveway. Additionally, I have been measuring oil levels and it is dropping slowly.

Engine
Filed Nov 26, 2023VA

Engine cuts out while driving. Engine light comes on. Unavailable to turn on hazard blinkers. Can restart engine after a few minutes . Also gas mileage has gone down.

Fuel/Propulsion System
Filed Nov 24, 2023OH

When accelerating the car will randomly loose all power from the engine. The electrical systems will stay on but the car RPMs will drop to zero. The accelerator will not provide acceleration when being pressed. The car has to be turned off and then turned back on for power to be restored. The check engine light, the oil light and another warning light will come on.

Electrical System
Filed Nov 20, 2023FL

We have had two motor replacements in less than 6 months that we have owned this vehicle for the first one started started a knocking noise right after a flashing check engine light both Kia is by us totus will we can't get it in today wouldn't give us a rental and was going to charge us for a diagnostics fee right up front and told us it would still be a few days before they could get it in so we had no choice but to continue driving it not even 2 days later left my fiance on the side of the road wouldn't start wouldn't do nothing engine seized Kia dealer number one put the motor put it back together wrong and then when it seized again in less than 5,000 mi try telling us that they weren't responsible well if we did the engine again give it back to us notice that the ignition coils were not put on properly and orbital down properly You're still an electrical issue and the engines are starting to do the engine is starting to do the same as engine one and two. What I don't understand is why don't Kia just completely recall the entire car and take it off to fucking market and replace the people replace the cars that have that still have people owning them

Engine
Filed Nov 19, 2023WI

Lurches at highway speeds and nearly stalled.

Engine
Filed Nov 18, 2023TX

It appears the engine is burning oil or leaking. I have been needing to fill up with oil every 1,000 miles. There is a very faint smell of burning every now and then. I was told by Kia that the oil pump needed to be replaced along side with the oil pan, i had that replaced at in independent shop however it still seems to be having the same issue. No risk to me while driving

Engine
Filed Nov 18, 2023CA

I found my car on a list of recalls. The recall is NHTSA ID: 23V-652000. Why was I not notified of this recall. This is a serious recall that Kia has no fix for. I can't believe that Kia is putting people and families at risk. This plan that Kia has is ridiculous and unprofessional. You want people to park cars outside of there garages. That does not work. Kia needs a better plan and thats to come up with a fix and NOW!

Air BagsCrash
Filed Nov 17, 2023AZ

I got into a frontal car accident the other car hit the front of my vehicle and no airbags deployed. I’ve researched today and seen people are having many issues with airbags on this vehicle and that there were many recalls regarding airbags from years ago. I was never informed of any issues with any of that when I got this vehicle.

Engine
Filed Nov 17, 2023107,000 milesCA

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 40 MPH, the vehicle was shaking and making an abnormal knocking sound. The contact was able to pull over and had the vehicle towed to the residence. There were no warning lights illuminated. The vehicle was trailered to the local dealer, where it was diagnosed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 107,000.

Structure
Filed Nov 16, 202314,000 milesFL

The contact owns a 2016 Kia Optima. The contact stated that while driving in a heavy rainstorm, the vehicle experienced water intrusion causing the sub frame undercarriage to become damaged and unsecured. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 14,000.

Structure › Body
Filed Nov 16, 2023LA

2 of my windows drop when i go over a speed bump....i have already gotten the motors replaced for the windows (front driver, and back driver sides)....i don't even use the POWER up/down FOR the back windows AT ALL because i am the only one that drives my car (wondering why this is happening for this)....when i took my vehicle for these windows to be replaced, even my mechanic says there should be a recall on these windows and that this should not be happening....NOW my back passenger window is doing the same thing and again i don't even let the BACK WINDOWS down...someone can break in my car by just literally SLIDING the window down (OMG!!!!!!!!)....there are no warning lamps for this..i noticed this happening when KIA fixed one of my recalls

Engine
Filed Nov 13, 2023KY

My 2016 kia optima start at 60000 miles was using about a qt.ever 800-1000 miles under the 10yr. 100000 warranty they replaced the motor with about 80000 miles on it now with new motor now with about 80000 miles on 2nd.motor it doing the something they did all text now at 1000 miles I'm using about 3qt. after all the tests they say nothing they can do.was told after test was done if all checked out nothing they could do it did not pass they would replace motor when test started i was using 2-qt. every 1000 miles after they did there combustion cleaning i felled test and now use 3-qt. every 1000 mile now back 2 sq. 1 nothing they can do. ANY HELP WITH THIS MATTER WOULD BE GREAT!

Engine
Filed Nov 12, 2023KS

Driving 80 miles an hour several hours from home on a major interstate and my car shut off. Pulled over on side of interstate and check engine light came on and car won’t accelerate and is making a knocking noise

Unknown or Other
Filed Nov 10, 2023FL

All four windows are not operational and ceased function within 2 months of the initial rear window failing. Three of the windows are currently propped up by door stops and the driver window is stuck all the way down. I spoke to Kia Dealership and they are familiar with the problem. It happens a lot in warm climates. They can repair all 4 windows for a cost of $2000.00 to $2400. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue. Michael Le Beau, et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 8, 2023TX

The motor is knock and no acceleration . Burning oil to much. Get oil change but adding oil everyday.

Structure › Body
Filed Nov 3, 2023FL

My 2016 Optima has the Pearl White paint. In April 2018 I noticed that it started peeling on the hood. The dealership told me that since I was past the 36k mile warranty (I was at 39k miles then) that I would have to cover the cost out of pocket. It's sad that the vehicle was not even 2 years old and that the paint was coming off and the dealership basically told me "oh well". I am now scared to hand wash the vehicle for fear of it getting any worse. If Kia knew/knows there was an issue with the paint, why don't they just make it right? It's now all over the car that it has peeled off, not just exclusively to the hood, and theres even rust that has started to show up in aomw of those paintless spots. I have always hand washed the vehicle, waxed, never taken to a car wash either. You can see from the pictures provided that this is not caused by rocks or pressure. You see on the rear driverside how it starts to form bubbles or air pockets before it cracks and then peels off from the frame of the vehicle.

Unknown or Other
Filed Nov 1, 2023FL

We were backing up of out a parking spot at the local 7 eleven and another car almost cream us till the associate that was outside at the moment yelled out a warning

Engine
Filed Nov 1, 202380,000 milesCA

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle started shaking violently. The contact pulled into a parking area where the vehicle stalled and failed to restart. The contact also stated that the low-oil warning light was illuminated intermittently. The contact stated that frequent oil top off was needed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not yet diagnosed. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Engine
Filed Oct 31, 2023139,302 milesGA

It started shaking really bad out of no where , then wasn’t going faster than 80 then down to 65 but wouldn’t go more than 80 with my foot all the way on the gas. As soon as I made it to work tonight the car cut off. I got a jump the car was still shaking & wouldn’t stay on if I let my foot off of the gas. I started it again without the cables but it cut right back off. I saw on cars.com it’s a recall for the similar thing, number Sc172. I have been having fuel leaks for a while and had my knock sensor replaced from a previous recall. Now I have no way home.

Engine
Filed Oct 31, 2023AZ

Vehicle Dash Check Engine Light came on 08/31/2023 Code P200A was found. Several weeks went by and vehicle started to hesitate pretty bad Vehicle was towed to Kia dealership on 10/04/2023 : Was told engine failure which needed replacement along with intake and several other required parts. Covered under Powertrain Warranty, vehicle was completed and ready for pick up on 10/17/2023 On 10/24/2023, on my way home from work, Dash Warning "Engine has overheated" has came on. Vehicle was towed back to original dealership. Kia reportedly found "air pocket" in cooling system. Vehicle was ready for pickup same day. On 10/30/2023, on my way to work, Dash Warning "Engine has overheated" has once again came on. Luckily I was able to get off the interstate and happened to be by a Kia dealership in the area. At this time, info is pending.

Engine
Filed Oct 31, 2023FL

The car fails to respond to throttle. It does it randomly every one in a while. It's very dangerous. There are no check engine lights or anything. The car can run for weeks beautiful and all of a sudden you hit the gas and the car doesn't move. It can take 3-4 seconds before it responds.

Engine
Filed Oct 28, 2023OH

Car purchased in 11/2022 with roughly 60,000 miles. I have owned the car for about 11 months. When we took the car for its first oil change there was no oil registering on the dipstick. The engine began knocking before the second oil change was due and after checking the oil I needed to aff 4.5 quarts of oil. I took the car to my mechanic was informed that there was no oil leak and that KIA engines were known for oil consumption and engine failure. He recommended I take the car to a dealership. I spoke with KIA corporate at this point and they said the car needed an oil consumption test before they would possibly help me. I scheduled an appointment at a Kia dealer for the test and when I took the car on 10/26/2023. They started it and refused to do the oil consumption test stating that the engine was ruined and it wasn't safe to drive. They quoted me nearly $10,000 to replace the engine, and stated that while other 2016 Optimas were covered under a recall for the exact same problem, my car is not covered under the recall and is not warranted therefore they will not help me. I paid over $15,000 for this car 11 months ago and it is nearly worthless, with a 10K repair it is worth 10K.

Engine
Filed Oct 27, 2023130,000 milesOH

The contact owns a 2016 Kia Optima. The contact stated that after driving approximately 60 MPH for 20-30 minutes, the vehicle would start shaking abnormally. While driving approximately 40 MPH or less, the check engine warning light would become illuminated. The contact took the vehicle to the dealer who noticed that there was no oil in the engine which caused engine failure. The contact stated the vehicle had received an oil change less than 3 months prior to the failure. The contact was informed that the KSDS sensor had failed and caused the engine failure. The contact was informed that the engine and KSDS sensor needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Electrical SystemFire
Filed Oct 23, 2023NV

The body shop later informed me that there is a recall for engine fire recently,but my year/make is not listedin the info obtained online. The car started stalling while driving down the off. Smoke started coming through the vents. I pulled over to the side of the highway. A passerby told me that the car was on fire. Called 911. To note I had just picked the car up from Jim marsh Kia for battery replacement and problems with steering after the car was stolen in July. I had no previous issues with my car other than routine maintenance which I have records for.

Engine
Filed Oct 21, 2023FL

I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items

Engine
Filed Oct 19, 2023WA

Emergency break stopped working. Engine misfires and heavy oil consumption or burning to quickly. Gets really really hot more than normal than any other car I owned.

Engine and Engine Cooling › Engine › Oil/Lubrication
Filed Oct 18, 2023WV

Engine failure, high oil consumption, already failed to operate properly on interstate, dealership said nothing was wrong and charged me $160. Two months later, the vehicle failed again, but this time the engine sounded like it was going to blow and barely made it off the road.

Service Brakes
Filed Oct 13, 2023GA

My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.

Electrical System
Filed Oct 12, 202395,000 milesFL

At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.

Unknown or Other
Filed Oct 5, 2023GA

I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.

Unknown or Other
Filed Oct 5, 2023NY

I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting
Filed Oct 4, 2023TX

Driving in the dark, my auto headlight selector only works when it wants to. like it’ll just just my headlights off at random no matter how dark it is

Engine
Filed Oct 4, 2023NM

Burning oil. Took to a mechanic. Blow by engine

Engine
Filed Oct 2, 2023NC

I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!

Latches/Locks/Linkages
Filed Oct 2, 2023ID

The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving 65 MPH, after driving over a bump in the roadway, the trunk door opened independently, obstructing the rear-view line of sight. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Structure › Body
Filed Oct 1, 2023TX

Three of the four windows stoped rolling up at the same time. One or two days apart to each other, the 4th one I’m not going to rolling down, it may stop working too.

Fuel/Propulsion System
Filed Oct 1, 2023TX

The fuel gasoline hose line was leaking, so I changed it. Because of that I changed the high pressure pump twice

EngineFire1 injured
Filed Sep 30, 2023IL

I brought the car may 13 2023 and July 11th the car caught fire on the eway around 9-10am. I was trapped in the car due to the doors not unlocking and had to get help by others around. The car didn't have any problems. No check engine light no nothing. Happened unexpected

Unknown or Other
Filed Sep 28, 2023FL

All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.

Engine
Filed Sep 28, 2023TX

I bought my car in 2016 brand new. It now has 47,000 miles on it. I took it in in 2018 to address a recall. I took it in 2019 when it had 19, 776 miles on it because of lack of power and they determined the VCMA motor was faulty. The car is now rattling and consuming oil extremely fast. An oil change is only lasting 2 weeks before I have to top it off. I’ve had my spark plugs replaced. My mechanic (not Kia) has told me there may be an issue with the piston rings. The cost of repairing a car with less than 50,000 miles on it is getting ridiculous.

Latches/Locks/Linkages
Filed Sep 25, 202360,000 milesNM

The contact owns a 2016 Kia Optima. The contact stated that the trunk door locking mechanism had failed and the door would not remain securely closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 22V594000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

Engine
Filed Sep 25, 2023NE

I bought my car in August of 2022 with roughly 66,000 miles on it. It now has 71,000 miles on it which per the manual would only needed one oil change. I’ve had to do three and top off my oil every 500-700 miles with 1.5-2qt of oil each time. Which is way over the criteria for KIA’s “normal” oil consumption. This has caused my spark plugs to foul out costing me more money in repairs. I have only put 5,000 miles on this car in the whole year I have owned it.The oil consumption rate of this car is insane.

Engine
Filed Sep 22, 202377,700 milesNY

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated he had scheduled a service appointment for an unknown recall repair on the fuel pump. The contact stated that the dealer informed him that the recall repair could not be completed until the fuel neck was repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 77,700.

Engine
Filed Sep 21, 2023FL

The engine was has blown twice the first day 95000 miles and again at under 6000 miles. And there is still a bad knock and major vibration and ticking noise coming from the car. We told the car we no longer have faith in this car and didn't want it no more and all he did was see if he could get us another loan to trade it in. We're now scared to really ride in to and can't get no one to help us on this my man is about to lose his job over this car

Structure › Body
Filed Sep 17, 2023GA

Pearl white paint peeling in chunks of hood. All four window regulators went out within six months. Transmission had to be replaced Hard shift rear end Motor replaced

Engine and Engine Cooling
Filed Sep 13, 2023AL

Vehicle purchase July 20th 2023 with new oil change per Carvana. On August 7th 2023, check engine light appears. Car was taken to a local shop. No oil and some other issues found. "Issues fixed.". On September 13th oil light comes on. Again, taken to car shop, no oil. Oil topped off again. Car is not maintaining oil.

Fuel/Propulsion System
Filed Sep 7, 2023WY

After purchasing the car, the first time I went to fill up the car with fuel I set the fuel nozzle to auto stop. When it clicked off, I pulled the handle out and quite a bit fuel gurgled back out of the fuel tank, like it was over full. I took the car back to the dealership and they checked lines and said it was fine. I took one of the people from KIA with me to show them what it does, and sure enough, did it again. They still say nothing is wrong with the fuel system. It is still a problem, I just am unable to fill up my car all the way.

Visibility › Power Window Devices and Controls
Filed Sep 6, 2023107,000 milesTN

The contact owns a 2016 Kia Optima. The contact stated that the rear passenger’s side window failed to roll up as needed. The contact’s spouse pulled the window up manually. The contact stated that months later while driving approximately 65 MPH, the rear driver’s side window fell into the door. The contact’s spouse manually pulled the window up. The contact stated that several months later while driving approximately 75 MPH, the failure occurred with the driver’s side window. The contact took the vehicle to a certified mechanic and was informed that the window regulator failed and that the window panels needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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