While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.
2014 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
The wire that causes the car to crank start burning that in the wiring hardness. which it make the car hard to crank
While driving my 2014 Kia optima on the freeway the vehicle lost power completely and the car stopped almost causing me to be rear ended. I have reached out to Kia in Dublin since the vehicle should be covered under SC147 the vehicle has been at KIA since May and Kia is refusing to do repairs.
The clear protective coat has failed over the white paint. I was originally unbothered. However, now I've learned it is a known issue in this and other makes/models. I am fearful the areas where paint has chipped, are now showing wear and rust. I've learned rust can weaken the body and affect the safety/structure. What can be done to correct this? This is my first report, if I should begin elsewhere, please advise. Thank you in advance for any help. I would simply like to have a reasonably safe vehicle and dont want to be negligent in not reporting/caring for the issues.
Vehicles Low-Beam headlights are very poor. Brought for service/adjustments and was advised that they were properly aimed and that nothing more could be done other than installing brighter headlights. While driving at night I need the fog lights or the high-beam lights on for proper visibility which could cause issues for other drivers on the road.
While driving home one day, the engine shut off while in traffic. The engine light had started to blink right before. The battery, starter, and oil levels were fine. A mechanic later confirmed the engine was locked. I see there are articles stating there were engine recalls for 2011-2014 Kia optima’s, but my 2014 Kia Optima EX was denied. Please help. I love my Kia. Thanks.
The steering coupler for this vehicle is a cheap part that wears out easily. After just 110,000 miles my steering wheel now has a significant amount of "play" and makes a loud clicking sound while driving, even without moving the steering wheel, due to the amount of "play" in the steering. This is an expensive repair due to having to disassemble the steering column all because the cheap part wears out prematurely. This is a known problem for KIA Optimas and results in very expensive repairs for a very cheap part.
PEARL WHITE PAINT ON MY 2014 IS CHIPPING OFF ON THE TRUNK, HOOD AND ROOF
On 3 July 2025, while driving the car suddenly lost power and started smoking under the hood. I pulled over, exited the vehicle, and an engine fire started a minute later. The fire department put out the fire. The safety of myself and my child were at risk. We were driving at 40 miles per hour when the car lost power and caught fire. There were no warning lights. The car was towed to an independent repair shop to be evaluated, but results have not yet been gathered. There are known issues and recalls associated with 2014 Kia optima and with its engine losing power and catching fire, but my VIN was not included in the recalls when it should have been. This could have resulted in injury or the loss of life. At a minimum it has caused a loss of financial stability for my family due to Kia failing to produce and maintain safe vehicles.
Heavy white/gray smoke on acceleration after driving for 30 min
My vehicles paint is chipping off. It’s chipping off on the hood the top of the car and on the trunk some spots have rusted over. As I was looking into a possible repaint, I’ve heard that there has been an issue with this type of color is associated with my vehicle on other Kia Optimus, as well as some Hyundai vehicles. There were no warning lamps associated with this issue. No component or system has failed that related to the vehicle. The safety confirm would be that the rush gets deeper into the vehicle and causes other parts of the vehicle to rush to and messes up with the vehicles operating systems that could cause greater issues in the future with the operation of my vehicle. The vehicle was taken to the Kia dealership, as well as inspected by other paint and body shops.
The contact owns a 2014 Kia Optima. The contact stated while driving 30 MPH, the contact heard a loud knocking sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
The contact owns a 2014 Kia Optima. The contact stated that the vehicle was repaired under two unidentified NHTSA recalls; however, the recall repairs failed to prevent the failures from occurring. The contact stated that while driving at various speeds, the vehicle failed to a stop as intended. The contact stated that the brake pedal felt spongey and depressed to the floorboard. The check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
The Snow White Pearl (SWP) paint on the exterior body of the car is peeling-off in various places. The paint often peels completely off the hood in large sheets while in motion, and flies up and sticks to the windshield obstructing the driver's view while moving.
The contact owns a 2014 Kia Optima. The contact stated after the vehicle was started and warmed up, the engine made an abnormal loud knocking sound. The vehicle was towed to Chavez Automotive, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. Additionally, the dealer was contacted for the recall repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the recall repair could not be performed due to the vehicle having a Salvage Title. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Pep boys told me in Panama City that this is a recall for Kia and it's a safety issue and my steering is loose I'm taking it to Kia on May 28th to get them to fix it
The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a burning odor coming from the engine compartment. The contact stated that while driving 5 - 10 MPH, the vehicle suddenly stalled and lost all power. The contact was unable to restart the vehicle. The ABS, check engine, and battery warning lights were illuminated. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The failure mileage was 133,000. Parts distribution disconnect.
I was driving my 2014 Kia Ex and I heard a knocking noise, as I was driving my car stopped accelerating and went into limp mode. I took it to Kearny mesa kia and they told me it was the Knock sensor code P1326 I have looked and seen that there are plenty of recalls pertaining to this specific issue. Why are they telling me I have to pay for this when it is clearly something that is wrong with this on many vehicles across the board? I need my car fixed and back. Please help me.
The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed to a certified mechanic to be diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The dealer was contacted by the mechanic and the mechanic was advised that the vehicle should be taken to the dealer for assistance. The vehicle was towed to the dealer, who requested the oil change receipts before the contact could receive the engine replacement under the lifetime warranty. The contact was denied a rental by the dealer. The contact became aware that the engine was a rebuilt engine when the vehicle was purchased, which was not information that was provided at that time of purchase. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 119,000.
The contact owns a 2014 Kia Optima. The contact stated that the oil level was lower than expected. There was an unknown warning light illuminated. The vehicle vibrated while driving at various speeds. The vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); and the engine was replaced under the recall in September 2020. The contact stated that 5 years after the recall repair was completed, after approximately one month, the brake failure warning light was illuminated. The vehicle was taken to a certified mechanic who added brake fluid to the brake reservoir, and the brake warning light illuminated approximately 2 weeks later and remained illuminated. The contact spoke with the dealer, who confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 294,000.
Issues with the engine running hot//drains oil constantly, have to get an oil change/oil fill ~every 2k miles
After an oil change and spark plugs drove 3 miles and now car will not drive code is Manifold p0106 need this fixed dealer cannot determine issue Car is at Nalley Kia in Stonecrest GA
Steering is clicking when turned from side to side. Also steering wheel shakes when coming to a stop or going over bumps. Checked with several people, including a service manager at Roseville Kia. The MDPS Flexible coupler needs replacing. They confirm its an ongoing problem. See Kia Technical Service Bulletin: MDPS FLEXIBLE COUPLING REPLACEMENT CUTOMER SATISFACTION PROGRAM (CS 1604). I spoke with Kia customer service and they refused to repair under warranty.
The paint on my car has started to crack and peel. The car is 10 years old, but hasn't been in any accidents or anything toxic sprayed on it. I feel that this should be under warranty or recall, as it will effect the resale value.
I had a fuel leak, I bought this used car from a used dealership. Took it afford kia last year where there was no fix for either the recall or the previous recall of the fuel leak (apparently it was already fixed) went to go replace part of the fuel line and it wasn't even properly fixed, they had electrical tape and zip ties around just an extra layer of rubber they put around it. Not sure who "fixed it" before but now I'm suffering the aftermath of a part of missing fuel line which I don't have the strength to get the metal link into it, and an undriveable car. I didn't even know there was a fuel line issue cause kia just told me there were no open recalls on it for anything fuel related instead of telling me there was a previous recall which clearly wasn't fixed properly.
There was no accident or anything the problem just happened out of nowhere there was only sound then the car shut off and the engine stopped working
The contact owned a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke that exited from under the front hood of the vehicle. The contact stated the smoke was intense. In addition, the contact was informed by a nearby driver that fire was coming from underneath the front of the vehicle. The contact drove the vehicle into a nearby parking lot and exited the vehicle. In addition, the contact's disabled son was also an occupant in the vehicle making the situation very frightening. The fire department arrived and extinguished the fire. A fire report was filed. The vehicle was towed to a local tow yard and mentioned the fire was electrical. The vehicle was condemned as a total loss by the insurance company. The contact was informed that due to the vehicle fire, the local establishment sprinkler system was activated and caused damage. The VIN was not included in a recall however the contact believed the failure was an electrical short which resulted in an engine compartment fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.
Brake lights only work when car has lights off when Libyans are on brake lights stay on entire time
The paint is peeling horribly
I noticed my oil was not staying in the engine. Oil has been changed but seems not to retain. The car stalled out on February 2nd and would not restart. I believe it is seized. Noticed a very new and recent shake during braking days before it stalled. The fuel seems to show like 42 miles to go until empty but run out , i guess fuel pump or fuel float. Also a fuel smell. Also the digital service option does not work never a check engine light or anything .I've read many things by others who own same vehicle and had same issues. I purchased this car in August/September. I feel the dealer may have known of these issues and still sold the car.Please help me figure out how to address these issues to get it fixed.
The contact owns a 2014 Kia Optima. The contact stated while driving at night, the low-beam headlights were very dim. The contact stated that the high-beam headlights had to be used while driving in poorly lit areas. The contact had called a local dealer and was informed that a diagnostic test was needed to check the headlights. The contact had taken the vehicle to an independent mechanic and was informed that the reflective coating in the headlight assemblies had deteriorated to the point that there was an accumulation of reflective material debris on the headlamp floor and that other reflective material was peeling away from the sides of both headlight assemblies. The contact was advised by the mechanic that the heat of the light bulbs was degrading the reflective material. The headlight assemblies were not replaced. The contact changed the light bulbs and both headlights were still dim. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 135,000.
Manufacturer paint defect. Kia refusing to pay full (or even 1/2) of repairs on pearl white 2014 Kia Optima.
Driving down the road several large pieces of pain flaked off on the driver side door. This is a 2014 Kia Optima with 61,000 miles on it. None of the other questions apply. I am filing this because I see on other forums that both KIA and Hyundai cars with the Snow White Pearl paint have this problem, so it seems to be a failure by the manufacturer.
1. On [XXX] the steering wheel stuck 2 minutes after me and my wife exited the highway and tried to park on a mall’s parking. 2. On 13 November 2024 I brought car to Herb Chambers Kia of Burlington dealership to fix (93 Cambridge St, MA-3A, Burlington, MA 01803. Phone: (781) 202-3456) . 3. On 27 November 2024 got Kia back from the dealership. Drove it back home on a highway, and a few minutes later after exiting the highway the steering wheel stuck again. 4. On 29 November 2024 the car was towed back to the Herb Chambers Kia of Burlington dealership. 5.On 14 December 2024 got Kia back from the dealership.
My vehicle is leaking gas from hose and it was already repaired but still happening. Only getting worse and I saw that it's recalled twice however mine is saying no recalls.
Hit dig mark in road caused by a plow about a half inch to a 1 inch deep by 5 to 7 inches wide while driving 15 mph down the road into work on November 19,2024 around 1:03/1:10 pm next thing I know I am upside down in my car in a ditch about four to five feet wide by 3-4 feet deep
My car overturned/flipped over after i hit a very small bump in the road located on [XXX] in Utica Ny doing about 15 mph in a trailer park where I worked I have printed out all of my recalls on my 2014 Kia Optima GDI there was some brake fluid on the ground around the area where my car landed in a ditch however the Sheriff that came to the scene of the accident and the female state troopers failed to even check or smell the fluid after I informed both the officers and the Deerfield Fire Department the only ones willing to give me any advice on how to handle this matter even though I could had lost my life then to show up to court for the tickets I got for literally driving 15 mph in a trailer park and my car flips over into a ditch and not be able to make a statement in court due to the paperwork not being in to the courthouses computer system in [XXX] at 6:00 to show the judge all my recalls as well as plead not guilty to them I find unprofessional and as for the damage sustained to my vehicle I need to find an independent property adjuster to do a investigation however it is set to go to the Kia Dealership located at 5056 commercial Dr., Yorkville, NY, for the recalls on December 30, 2024 however due to the damage done in the roller I am unsure on what to do please help I paid for this car in full as a private sell and it had no issues with it at all no lights on the dashboard or anything was driving good at time of accident on [XXX] at [XXX] until I literally hit that bump
Upon an engine light appearing I immediately turned the car around, and parked it at my fiancé's house. I had called kia and it was a little bit until I could take my car In. I had driven it over there which did ride a little rough. Informing kia of my issue they inspected it. I was told the second cylinder had melted which was caused by a spark plug. I do not understand how this happened, Kia said I am responsible for this and that they will not cover any repairs. As a result my car is junk and I am now left without a vehicle. I believed that it was caused due to the Theta II Class Action law suit as the only possibility for this happening is due to the fact that the car consumes large amounts of oil and constantly needs replenished. Which I believe is a direct cause, and high oil consumption is apart of the defect within the "Theta II Class Action." However they denied my claim.
The contact owned a 2014 Kia Optima Hybrid. The contact stated while parked and unoccupied, the vehicle caught fire. Smoke and flames were coming from the engine of the vehicle. No injuries were sustained. The fire department was notified and extinguished the fire. A fire department report was filed. The vehicle was towed to the contact's insurance company. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The fire department was notified and extinguished the fire. A fire department report was filed. The vehicle was towed to the contact's insurance company. The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was notified of the failure opened a case and the vehicle was inspected; however, the inspector could not determine the origin of the fire due to the fire damage. The failure mileage was 113,000.
The paint/ clear coat all over the car is peeling rapidly and absolutely everywhere
My concern is the paint on my 2014 Kia Optima SXL. It is chipping on all areas of my vehicle. I purchased this vehicle brand new on April 19, 2014 and have had all maintenance and recalls updated. I am extremely happy with this vehicle and hope to enjoy it for many years to come. My vehicle has been never through a commercial car wash. I have always hand washed it. I have several chips throughout the car and a large one on the rear pillar. My paint color is snow pearl white. Because of this on-going issue, I feel that I need the repairs done immediately so that I can continue the upkeep and assurance that my vehicle will last for many years.
Complaint Summary: I am the current owner of a 2014 Kia Optima, which is affected by recall 23V652 related to the Hydraulic Electronic Control Unit (HECU). The vehicle was imported to the UAE, and the recall was not addressed by the previous owner. As a result, I am now facing significant safety issues. Since taking ownership, I have encountered multiple engine problems, including sudden power loss, severe vibrations, and abnormal behavior from the throttle. These symptoms align with the issues outlined in the recall notice, indicating that the vehicle may pose a safety risk to me and other road users. Despite my efforts to diagnose the problems, I have already incurred costs exceeding 13 AED on various repairs and diagnostic services, all while being unaware of the existing recall. It was only recently that I discovered the recall information online, which has heightened my concern regarding the safety of my vehicle and the potential for further complications. Given these circumstances, I am requesting assistance from the NHTSA in resolving this recall issue and guidance on how to proceed with the necessary repairs while the vehicle is registered under my name in the UAE. It is crucial for me to ensure the safety of my vehicle for my own protection and for the safety of others on the road. I appreciate your attention to this urgent matter and look forward to any support you can provide. Please let me know if further information or documentation is needed Thanks alot
The contact owns a 2014 Kia Optima. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle suddenly went into LIMP mode. The contact was able to pull to the side of the road. The contact then drove to the residence. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that an unknown software update regarding the engine knocking was previously performed on the vehicle. The dealer informed the contact that the vehicle could not be covered due to the rebuilt title. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 138,000.
There is a recall on steering shaft.
The contact owns a 2014 Kia Optima. The contact stated while driving approximately 35 MPH, a ticking sound and smoke was coming from under the hood of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 190,000.
A high pressure fuel pump, the car is at a shop to get worked on. I was told not to drive the vehicle because it can catch on fire. The part that was leaking was connected to the engine which could cause the car to catch fire if it touched the hot engine. I was scared to drive the vehicle because it smelled like straight gas, I was terrified thinking the car was going to blow up. So I parked the car , so nothing bad can happen to me or others. I also Called Kia of Waldorf and the did not have an appointment until the following week of the 20th. Yes this was confirmed by an independent service center. No there was not any warnings on the dash board. But I do know it was a recall one time before on the high pressure fuel for Kia optima’s.
The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH several hours after an oil change was performed on the vehicle, the engine seized. The battery, the check engine, and the low oil pressure warning lights were illuminated. The contact was able to pull to the side of the road close to a swamp. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The dealer contacted the manufacturer, and an engineer was sent to diagnose the vehicle. The engineer determined that the repair could not be covered because Kia Campaign Number: PI1803 (Knock Sensor Detection System - ECU Logic Improvement) had not been performed on the vehicle; however, the contact had not received the Service Campaign notification in the mail. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was 127,718.
Engine seized and failed whilst traveling 70 MPH down I-10
There is a serious malfunction with the motor driven power steering. Needs replacement as I am not able to steer my car thus I am not able to drive it.
The contact owns a 2014 Kia Optima. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact also stated that the failure had occurred several days earlier, but the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the camshaft sensor. The vehicle was not repaired. The vehicle was towed to another independent mechanic, who additionally determined that the engine had seized due to abnormal bearing wear, resulting in irreparable engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 136,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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