Page 12 of 12 · complaints 551–591 of 591

2014 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Steering
Filed Jan 9, 20155 milesAZ

HI MY NAME IS [XXX]I HAVE 2014 KIA OPTIMA LX. I HAVE THE CAR SINCE IT HAD 2 MILES AND NOW HAS 14700. WHAT IS RIDICULOUS IS THE STRUTS MAKE CLUNKING NOISE OVER SPEED BUMPS. THE CAR CHANGES LANE BY ITS SELF. YOU CAN HOLD THE STEERING WHEEL CENTER AND THE CAR GOES TO THE LEFT. TOOK IT TO THE DEALER AND THEY SAID IT'S NORMAL. LIES ALL LIES . PLEASE TELL ME HOW MY STRUTS HAVE A SMALL LEAK BUT NOT ENOUGH TO DO ANYTHING ABOUT IT I THOUGHT IT WAS A NEW CAR. IT SEEMS LIKE THE CAR WAS MADE POORLY AND RUSHED. I ALSO FEEL AS IF KIA IS LYING ABOUT GAS MILEAGE AGAIN. THE STEERING FEELS TERRIBLE WHEN YOU ARE ON THE HIGHWAY. THEY ARE A SAD EXCUSE FOR A CAR COMPANY AND AM COMPLETELY DISAPPOINTED WITH THEM. THE REFUSE TO HELP TO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE OPTIMA STEERING I HAVE A FAMILY MEMBER WITH A 2013 KIA OPTIMA LX WITH THE SAME STEERING ISSUE. SO TELL ME HOW DO THEY HAVE THE SAME STEERING ISSUE IF THE 2014 WAS REDESIGNED. THE CAR SEEMS LIKE IT LEAKS AIR INTO THE CABIN THEY SAY OTHER WISE. I'M NOT A HAPPY CUSTOMER AND WON'T BE TILL THEY PUT A RECALL FOR MPG. SUSPENSION. STEERING AND BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Dec 16, 2014VA

AT ANY SPEED ABOVE 30 MPH, THE STEERING SYSTEM HAS A DELAYED RESPONSE. AS YOU TORQUE THE STEERING TO HOLD A POSITION ON A CROWNED ROAD SURFACE, THE STEERING FINALLY RECOGNIZES A STEERING INPUT COMMAND AND IMMEDIATELY JUMPS TO THE NEW POSITION. NOT ONLY IS IT DISCONCERTING, BUT DEPENDING ON THE ROAD CONDITION (TRAFFIC, LANE WIDTH, OVERALL SPEED) THESE "DIGITAL" JUMPS IN POSITIONING OF THE STEERING WHEEL RESULT IN SIGNIFICANT DRIFTING TO THE LEFT OR RIGHT. I HAVE FOUR CARS, THIS IS THE ONLY "FLY BY WIRE" CAR OF THE LOT. ALL OTHERS HAVE "ANALOG" STEERING WHICH ENABLES CONTINUOUS PRESSURE TO BE APPLIED TO THE STEERING SYSTEM TO MAINTAIN POSITION ON THE ROAD. THIS IS AN EXTREMELY UNSAFE SITUATION. I HAVE THE TURBO OPTIMA. THE DEALER "SOLUTION" WAS TO "TAKE THE STEERING OFF SPORT MODE" AND PUT IN STANDARD MODE. I DIDN'T BUY A TURBO VEHICLE TO BE FORCED TO OPERATE IT LIKE A STANDARD OPTIMA. THE STEERING PERFORMANCE IS FAR LESS IN STANDARD MODE AND MAKES THE VEHICLE RESPONSE SLUGGISH. *TR

Steering
Filed Dec 3, 201413,000 milesGA

TRAVELING ON MAJOR HIGHWAY TO AND FROM WORK DAILY CAR IS EXTREMELY DIFFICULT TO KEEP ON THE HIGHWAY..CAR DRIFTS LEFT TO RIGHT .CONSTANTLY TRYING TO KEEP CAR STRAIGHT ON THE HIGHWAY BY TURNING VEHICLE LEFT RIGHT....LEFT RIGHT!!!!!STRESSFUL!!!!! I JUST PURCHASED THIS VEHICLE! *JS

Engine
Filed Nov 17, 20146,200 milesIL

I PULLED OFF A FRONTAGE ROAD ON TO THE HIGHWAY INTO A CONSTRUCTION ZONE. WHILE DRIVING ABOUT 25-30 MPH MY HAZARD LIGHTS CLICKED ON WHEN MY BLINKER WENT OFF, I REALIZED MY POWER STEERING WAS GONE AND I WAS LOOSING CONTROL. I COASTED TO THE SIDE OF THE ROAD AND REALIZED MY ENGINE HAD SHUT OFF ON ITS OWN. SCARED ME TO DEATH! IF I WOULD HAVE BEEN DRIVING FASTER OR GOING AROUND A TURN I WOULD HAVE BEEN IN SERIOUS DANGER! I GATHERED MY THOUGHTS AS TO WHAT HAPPENED, CALLED MY HUSBAND AND HE SAID TO TRY AND SIMPLY RESTART THE CAR. IT STARTED ON THE FIRST TURN W/ NO HESITATION. I TOOK THE CAR TO THE DEALER THE FOLLOWING DAY AND WAS TOLD THAT THERE WERE NO CODES SHOWING AND IT WAS PROBABLY JUST A GLITCH AND THEY TRIED TO SEND ME HOME IN IT! THAT IS A MAJOR PROBLEM TO ME! I BELIEVE I DESERVE AN EXPLANATION AND A FIX FOR THE PROBLEM RATHER THAN TOLD IT PROBABLY WONT HAPPEN AGAIN, SO DON'T WORRY ABOUT IT! AFTER SPENDING 4 HOURS AT THE DEALERSHIP THEY DECIDED TO KEEP THE CAR FOR ANOTHER FEW DAYS AND PUT ME IN A RENTAL. I PRAY THEY FIND THE CAUSE SINCE I DON'T FEEL SAFE UNTIL THEY DO. *TR

Steering
Filed Nov 17, 2014475 milesFL

THIS IS NOT A NEW COMPLAINT AS I SEE MANY OTHERS!!!! I PURCHASED A KIA OPTIMA 2014 ON NOVEMBER 8, 2014 WITH 175 MILES. I DID TEST DRIVE BUT NOT AT SPEEDS ABOVE 60 MPH. THE FIRST TIME I DROVE ON THE INTERSTATE, AT SPEEDS 70-80 MPH, I NOTICED I WAS REALLY HAVING TO "STEER" THIS CAR. FIRST LEFT, THEN RIGHT AND NEVER STOPPING UNTIL SPEEDS DROPPED BELOW 60 MPH OR SO. I TOOK IT TO THE DEALER AND THEY CHECKED IT OVER AND SAID EVERYTHING WAS FINE. NEXT HIGHWAY DRIVE WAS 90 MILES EACH WAY AND THE CAR IS DEFINITELY "ALL OVER THE LANE", SO MUCH SO I ACTUALLY GOT MOTION SICKNESS AND ALMOST HAD TO STOP TO VOMIT. WHEN I RETURNED HOME AND STARTED RESEARCHING, I FOUND A SITE WWW.ARFC.ORG AND TO MY SURPRISE, THERE ARE PLENTY OF COMPLAINTS ABOUT THIS EXACT SAME ISSUE WITH THIS CAR. I HAVE JUST NOTIFIED THE DEALER, ALTHOUGH FROM READING OTHERS EXPERIENCES, I AM NOT OPTIMISTIC ABOUT KIA FIXING IT. I IMPLORE YOUR ORGANIZE TO FORCE KIA'S MANAGEMENT TO CORRECT THIS PROBLEM BEFORE THERE ARE DEATHS INVOLVED. IT IS TRULY AN UNSAFE CAR ON THE INTERSTATE HIGHWAY, WHICH SADLY, IS THE BULK OF MY DRIVING. *TR

Visibility/Wiper
Filed Nov 3, 2014250 milesOH

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE FACTORY DESIGN REAR VIEW WINDOW WAS DIFFICULT TO VIEW THROUGH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.

Visibility/Wiper
Filed Oct 22, 201420 milesOH

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD LEAVE STREAKS AND SMEAR THE WINDSHIELD CAUSING A VISIBILITY HAZARD TO THE DRIVER DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE WINDSHIELD WIPERS ON MULTIPLE OCCASIONS. IN ADDITION, THE DRIVER SIDE WIPER ARM WAS REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20. UPDATED 01/05/14*LJ THE CONSUMER STATED AFTER CHANGING THE WIPERS MULTIPLE TIMES THE FAILURE PERSISTED. THE MANUFACTURER OFFERED TO CHANGE THE WINDSHIELD WIPERS AND WINDSHIELD WITH THE FACTORY PARTS FOR A 200.00 DEDUCTIBLE. THE CONSUMER DECLINED. *JS

Steering
Filed Oct 10, 2014300 milesMN

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

Visibility › Sun/Moon Roof Assembly
Filed Oct 6, 20149,746 milesIL

AS WE WERE PULLING INTO A PARKING LOT, THE PANORAMIC SUNROOF EXPLODED OUTWARDS. THE SUNROOF IS BOWED UPWARDS AND GLASS FRAGMENTS WERE ON THE TOP AND TRUNK DECK OF THE CAR. NOTHING STRUCK THE CAR, THE SUNROOF LITERALLY EXPLODED OUTWARDS. AFTER DOING A GOOGLE SEARCH, I FOUND HUNDREDS OF ENTRIES FOR EXPLODING SUNROOFS IN BOTH THE OPTIMA AND THE KIA SORENTO. *TR

Power Train
Filed Sep 24, 20142,680 milesLA

WHEN LEAVING A STOP SIGN .RED LIGHT OR A DRIVE WAY . SOME TIMES THE CAR WON'T GO WHEN GAS PEDAL IS PRESSED.HAS A DELAY OF ABOUT 2 SECONDS .HAVE TO FLOOR THE GAS PEDAL TO MAKE IT GO. VERY BAD WHEN OTHER CARS ARE BEHIND ME. BOUGHT CAR MAY 30 2014 . HAD 5 OR 6 INCIDENTS ALREADY. DEALER CAN'T DUPLICATE PROBLEM CAN'T GET IT FIXED. SUSPECT ECONOMY SYSTEM IS PROBLEM. THE INTERNET HAS SIMILAR COMPLAINTS. *TR

Steering
Filed Sep 12, 2014100 milesOH

VEHICLE DRIFTS FROM SIDE TO SIDE. VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE. CONSTANT CORRECTIVE STEERING REQUIRED. *TR

Steering
Filed Sep 6, 20143,031 milesOH

THE STEERING WANDERS SIDE TO SIDE. IT IS A CONSTANT BATTLE TRYING TO KEEP IT IN A STRAIGHT LINE.THERE IS NO "SWEET SPOT" YOU CONSTANTLY HAVE TO CORRECT A LITTLE LEFT THEN A LITTLE RIGHT OVER AND OVER AGAIN. ALSO AIR CONDITIONER FAILED TWICE. CAR ONLY HAD 200 MILES ON IT. AND AGAIN AT 350 MILES. *TR

Steering
Filed Aug 14, 2014150 milesAZ

AFTER PURCHASING A BRAND NEW KIA OPTIMA (51 MILES ON IT AT DELIVERY), IT BECAME VERY APPARENT THERE WERE MAJOR ISSUES WITH ITS STEERING AT SPEEDS OVER 50 MPHS. THE VEHICLE WOULD MOVE LEFT OR RIGHT WITHIN A LANE ON ITS OWN AND I WOULD HAVE TO CONSTANTLY PUT INPUT INTO THE STEERING WHEEL TO KEEP IT WITHIN A LANE. MY FIRST ATTEMPT TO REMEDY THE ISSUE WAS TO MY LOCAL DEALERSHIP DOWN THE STREET. THE DEALERSHIPS FIRST ATTEMPT WAS TO CHANGE THE STEERING COMPUTERS SETTING TO MORE OF A SPORT MODE (TOLD EX MODEL ONLY HAS 2 STEERING SETTINGS) AND I WAS OUT OF THERE IN 15 MINUTES. THE CHANGE DID NOTHING TO FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP AND RE-EXPLAINED THE STEERING ISSUES I WAS HAVING. AFTER RECEIVING A PHONE CALL FROM A SERVICE ADVISOR, I WAS TOLD THE DEALERSHIP HAD CONTACTED KIA REFERENCE THE PROBLEM AND THE DEALERSHIP WAS TOLD TO REPLACE THE ENTIRE STEERING COLUMN TO FIX THE SIDE TO SIDE DRIFTING ISSUE. THE STEERING COLUMN WOULD HAVE TO BE ORDERED AND MY BRAND NEW VEHICLE WAS AT THE DEALERSHIP FOR 5 DAYS TO HAVE A MAJOR PART REPLACED. UPON A CALL FROM THE SERVICE REP. I WAS TOLD MY VEHICLE WAS FIXED AND IT WAS READY FOR PICKUP. IT WAS THE NEXT DAY THAT I GOT THE VEHICLE ON THE FREEWAY ONLY TO FIND I WOULD STILL DRIFT LEFT AND RIGHT. THE PROBLEM WAS NOT FIXED. I CALLED THE DEALERSHIP AND I SET UP AN APPOINTMENT TO TAKE A DRIVE WITH THE MECHANIC WHO SIGNED OFF ON THE REPAIR. I DROVE WITH THE MECHANIC AND SHOWED HIM THE DRIFTING ISSUE WAS STILL THERE. HE

Air BagsCrash
Filed Jul 30, 20142,675 milesVA

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS CRASHED INTO ON THE DRIVER'S SIDE BY A FIRE TRUCK. THE FRONTAL, SIDE, AND REAR AIR BAGS FAILED TO DEPLOY. THE VEHICLE SPUN AROUND THREE TIMES AND CAME TO REST ON A CURB FACING ONCOMING TRAFFIC. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER REQUESTED THAT THE CONTACT SEND THEM PHOTOS AND THE POLICE REPORT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS..UPDATED 03/01/17 *BF UPDATED 10/30/2017*CN

Steering
Filed Jul 29, 2014105 milesCA

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD STEER IN OPPOSITE DIRECTIONS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE PRESSURE WAS TOO HIGH AND THAT THE STEERING WHEEL WAS OVERLY SENSITIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105.

Steering
Filed Jul 24, 201490 milesDC

I RECENTLY LEASED A 2014 KIA OPTIMA LX AND WHEN DRIVING HOME ON THE HIGHWAY EXPERIENCED THE FOLLOWED HAZARDS WITH THIS VEHICLE: - DRIFTING - PULLING TO THE LEFT AND RIGHT - DIFFICULTY MAINTAINING STRAIGHT COURSE AND FEELING LIKE THE CAR WAS "ALL OVER THE ROAD" - INSTABILITY WHEN DRIVING IN WINDY CONDITIONS - EXTREMELY SENSITIVE STEERING WHEEL THE CAR PULLED TO THE LEFT AND RIGHT CONSTANTLY AND WAS WORSE AT HIGHER SPEEDS. THE CAR WOULD DRIFT IN LANES AND IT WAS CONSTANT WORK TO GET IT TO GO STRAIGHT WHICH SEEMED IMPOSSIBLE. HIGH GUST WINDS MADE IT SEEM LIKE MY WAR WAS GOING TO MOVE INTO THE OTHER LANE. I CONTACTED DEALERSHIP AND AFTER FURTHER RESEARCH BY THEM, THEY SAID THEY COULD ELECTRONICALLY CHANGE THE MODE OF THE POWER STEERING. THERE SEEM TO BE 2 MODES AVAILABLE AND ONE OF THEM MAKES THE STEERING FLIMSY AND HARD TO HANDLE AND THE OTHER MAKES IT FEEL MORE STABLE LIKE A STEERING WHEEL SHOULD BE. I WOULD SUGGEST ANYONE EXPERIENCING THIS PROBLEM TO CONTACT THEIR SERVICE DEPARTMENT AND ASK FOR THE MODE CHANGE. MOST DEALERSHIP STAFF DON'T EVEN KNOW THIS OPTION EXISTS AND SOME SERVICE DEPARTMENTS AREN'T FAMILIAR WITH IT EITHER BUT APPARENTLY IT DOES EXIST. I WOULD NOT HAVE KEPT THIS VEHICLE IF THEY COULDN'T HAVE CHANGED THE POWER STEERING MODE BECAUSE IT IS SIMPLY UNSAFE TO DRIVE. AGAIN, THIS IS NOT A MODE FEATURE ON THE DASHBOARD OR A DISPLAY FUNCTION THAT SOME OF THE OTHER KIA MODELS HAVE. THIS IS SPECIFICALLY SOMETHING THAT THE SERVICE DEPARTMENT NEEDS TO DO ELECTRONICALLY A

Steering
Filed Jul 23, 2014100 milesFL

THE CAR WILL NOT STAY IN ITS LANE. IT WONDERS AND IS VERY DANGEROUS! *TR

Steering
Filed Jul 21, 2014150 milesWI

I RECENTLY PURCHASED A 2014 KIA OPTIMA FOR MY WIFE, I CHOOSE THIS CAR SINCE I ALREADY OWNED A 2011 OPTIMA THAT I HAVE BEEN HAPPY WITH, ALMOST 50,000 MILES. SO I FELT I KNEW WHAT I WAS GETTING WITH THE 2014 OPTIMA. I DROVE THIS CAR FOR THE FIRST TIME LAST WEEK AND AT HIGHWAY SPEEDS THERE IS DEFINITELY AN ISSUE WITH THE STEERING, IT IS CHALLENGING TO KEEP IT STRAIGHT AT HIGHWAY SPEEDS, WHEN YOU NEED TO MAKE A CORRECTION TO FOLLOW A CURVE IN THE ROAD, IT IS AS IF THE VEHICLE OVER SHOOTS AND THEN YOU NEED TO CORRECT AGAIN, CAUSING YOU TO MOVE BACK AND FORTH IN THE LANE, IT ALSO FEELS LIKE THE STEERING WHEEL IS HELD IN POSITION BY SOME ELECTROMAGNETIC FORCE, WHILE DRIVING AT HIGHWAY SPEEDS AND IT TAKES EXTRA EFFORT TO MOVE IT FROM THIS POSITION . I AM CONCERNED SINCE I HAVE DRIVEN MY 2011 OPTIMA FOR 3 YEARS AND IT DOES NOT DISPLAY ANY OF THESE CHARACTERISTICS. KIA NEEDS TO LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS. *TR

Seats
Filed Jul 19, 2014700 milesCA

ON OUR 2014 OPTIMA LX MODEL THE PASSENGER SEAT IS ADJUSTED TO LOW TO THE FLOOR BOARD AND MY PARTNER WHICH IS 61 YEARS OLD AND 4'10" IS STARING RIGHT AT THE DASH CANNOT SEE OVER THE TOP OF DASH AND IF AIR BAG SHOULD DEPLOY MAYBE VERY DANGEROUS NOT TO MENTION WOULD LIKE TO SEE THE OUTSIDE WORLD . *TR

Steering
Filed Jul 17, 201426 milesCA

AT ALL SPEEDS SINCE NEW - THE CAR HAS HAD NO PREDISPOSITION TO GO STRAIGHT. THE STEERING WHEEL NEEDS CONSTANT INPUT AS THE CAR CONTINUOUSLY WANDERS FROM SIDE TO SIDE. THE STEERING WHEEL NEEDS EXCESSIVE INPUT TO MAKE EVEN THE SLIGHTEST CORRECTION. AND, WHEN THE STEERING DOES RESPOND - IT OVER CORRECTS. THIS EFFECT HAS YOU WEAVING CONSTANTLY. IN THE TIME IT TAKES TO LOOK OVER YOUR SHOULDER TO CHECK TRAFFIC - YOU CAN BE IN THE NEXT LANE. RATHER THAN BEING ABLE TO MAKE A SMOOTH TURN - THE DRIVING LINE THROUGH A TURN LOOKS MORE LIKE A CIRCULAR SAW BLADE THAT A SMOOTH ARC. THE ELECTRIC ASSIST STEERING HAS A DIGITAL FEEL. IT'S AS IF THERE ARE PROGRAMMED DIGITAL POSITIONS THAT THE WHEEL CAN BE TURNED TO. ANYTHING IN BETWEEN THOSE POSITIONS HAS YOU FIGHTING THE STEERING WHEEL TO HOLD YOUR LINE. IT'S BAD DRIVING DOWN THE FREEWAY. IT'S THE MOST DANGEROUS WHEN DRIVING ON NARROW TWO-LANE ROADS - ESPECIALLY WHEN THEY'RE WINDY. IT'S SUBTLE, BUT, YOU CAN FEEL DISTINCT FAVORED STEERING WHEEL POSITIONS TO EITHER SIDE OF STRAIGHT AHEAD(EXAMPLE: 2 AND 4 DEGREES TO EITHER SIDE). IT FEELS AS IF THE STEERING CLICKS INTO THOSE POSITIONS. WHEN THE WHEEL IS IN ONE OF THESE POSITIONS - AND, THE ARC OF THE TURN MATCHES THE 2 OR 4 DEGREE STEERING ANGLE - YOU CAN GO AROUND CORNERS WITH NO HANDS ON THE WHEEL. IT FEELS ELECTRICALLY STUCK IN POSITION. IF A TURN IS NOT THE SAME ANGLE AS THE STUCK POINTS - YOU OFTEN FIND YOURSELF COUNTER-STEERING THROUGH THE TURN. EXAMPLE: YOU'RE GOING THROUGH A 3 DEGREE LEFT

Seats
Filed Jul 12, 2014FL

2012-2014 KIA OPTIMA AND POSSIBLY OTHER CARS. HEADREST POSITION IS VERY MUCH INCORRECT. THIS IS A SAFETY ISSUE THAT COULD LEAD TO MANY PEOPLE BEING PARALYZED OR KILLED AS IN A SIMILAR MANOR AS HAPPENED TO RACE CAR DRIVER DALE EARNHARDT. HERE'S A LINK TO PICTURE...WHICH SHOWS THE AGGRESSIVE ANGLE AND FORWARD POSITION OF THE HEADREST. HTTP://IMAGES.DEALER.COM/EVOX/STILLS_0640/9259/9259_ST0640_051.JPG THE HEADREST IS SHOWN FULLY ADJUSTED TO IT'S REAR POSITION AND AS ONE CAN SEE IT ENDS UP PUSHING YOUR HEAD FORWARD SO YOUR CHIN IS IN YOUR CHEST AND YOU CAN'T DRIVE BECAUSE YOUR LOOKING AT YOUR FEET. THUS YOUR FORCED TO DRIVE SITTING OFF THE BACK OF THE SEAT WHICH IS EXTREMELY UNCOMFORTABLE. YOU CAN ADJ THE HEADREST TO THE FULL UP POSITION (OUT OF THE WAY) HOWEVER IN A COLLISION, THE TOP OF THE HEADREST WOULD HIT YOUR HEAD AND THE FORCES COULD SNAP YOUR NECK AND KILL YOU. HERE'S A QUOTED COMPLAINT ON THE INTERNET... "IS ANYONE HAVING PROBLEMS WITH THEIR HEADRESTS? I CAN'T SEEM TO BE ABLE TO SIT WITHOUT HITTING MY HEAD ON THE REST. I HAVE FOUND ONE SOLUTION. I DON'T RECOMMEND THIS, BUT IT IS ALL I HAVE FOUND THAT WORKS. I TURN THE HEAD REST AROUND." -------------------- TURNING THE HEADREST AROUND DEFEATS THE SAFETY ASPECT OF THE HEADREST, HOWEVER YOU CAN DRIVE THE CAR COMFORTABLY. VIEWING THE FRONT AND REAR SEATS THERE IS A DRAMATIC DIFFERENCE BETWEEN THE TWO AS ONE CAN SEE IN THE PICTURE. THE REAR HEADREST ARE PERFECTLY COMFORTABLE AND PROPERLY DESIGNED. I'VE CONTACTED KIA AND WAS

Vehicle Speed Control
Filed Jul 7, 20143,000 milesAL

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE AND WOULD ATTEMPT TO STALL. THE CONTACT MENTIONED THAT THE FAILURE WOULD ACCELERATE INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Steering
Filed Jul 7, 2014500 milesCA

VEHICLE DEMANDS CONSTANT CORRECTING OF THE STEERING WHEEL IN ORDER TO SAFELY REMAIN INSIDE A LANE. SMALL CORRECTIONS TO ONE SIDE WILL RESULT IN THE VEHICLE OVERTURNING TO THE OTHER SIDE AND VICE VERSA. IT IS PHYSICALLY EXHAUSTING TO MAINTAIN THE VEHICLE SAFELY ESPECIALLY ON LONGER DRIVES. DEALERSHIP DENIES THERE IS ANY PROBLEM WITH THE VEHICLE WHEN THERE CLEARLY IS. COULD POSSIBLY BE THAT THEY KNOW THE PROBLEM EXISTS BUT DO WANT TO LOSE SALES BY ADMITTING TO IT. PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY OTHER COMPLAINTS ON OTHER WEBSITES SUCH AS CARCOMPLAINTS.COM ABOUT THE SAME ISSUES AND IT IS A VERY DANGEROUS PROBLEM THAT SHOULD BE PREVENTED. *JS

Steering
Filed Jul 2, 201465 milesAL

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING WHEEL POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. THREE SECONDS OF INATTENTION AND YOU COULD BE EITHER OVER THE CENTER LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. IN ALL THE CARS I HAVE OWNED OVER MY LIFETIME, I HAVE NEVER HAD ONE THAT WAS THIS HARD TO HANDLE OR WAS AS INHERENTLY DANGEROUS. IT WAS PURCHASED FOR MY WIFE AND I AM AFRAID FOR HER TO DRIVE IT. KIA HAS ATTEMPTED TO FIX IT BY TRYING ALL FOUR STEERING SETTINGS AND IT HAS MADE NO DIFFERENCE. FRONT END ALIGNMENT AND TIRE PRESSURES HAVE BEEN CHECKED. KIA HAS GIVEN UP ON FIXING IT SAYING IT MEETS ALL THEIR SPECS, BUT OFFERED ME $400 AND A $50 VISA CARD TO JUST GO AWAY. PROBLEM IS THIS: IT WILL COST ME $5000 TO TRADE IT FOR SOME OTHER MAKE OF 2014 LIKE-EQUIPPED CAR, SO I HAVE NO RECOURSE BUT BINDING ARBITRATION SINCE THAT IS PART OF THE CONTRACT I SIGNED EVEN THOUGH I PAID CASH FOR THE VEHICLE. *TR

Steering
Filed May 1, 2014850 milesFL

I RECENTLY FILED 2 COMPLAINTS WITH YOUR OFFICE BUT WOULD NOW LIKE TO AMEND OR RETRACT THESE. AFTER A LITTLE MORE THAN 1K ON THE ODOMETER I FIND I AM BECOMING MORE USED TO THE ELECTRIC (MDPS) TYPE OF STEERING. I ALSO BECAME MORE AWARE THAT AS MY SPEED INCREASED THE STEERING ALSO BECAME MORE NOTICEABLY TIGHTER AND ALSO RETAINED BETTER TRACKING. WITH MY HANDS OFF THE WHEEL, AND NO OTHER CARS AROUND, IT WAS MOST OBVIOUS THAT THERE WERE NO ALIGNMENT PROBLEMS OR A SENSE THAT MY CAR WOULD SOON BE SWAYING INTO A DITCH. HOPE YOU FIND THIS HELPFUL. THANK YOU. *TR

Steering
Filed Apr 29, 2014100 milesAZ

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 14,000.

Steering
Filed Apr 25, 2014100 milesNC

THE CAR IS IMPOSSIBLE TO KEEP STRAIGHT ON THE HIGHWAY. IF YOU CORRECT FOR ONE DRIFT YOU START GOING THE OTHER WAY. IN WINDY CONDITIONS OR WHEN LARGER TRAFFIC PASSES YOU, YOU BETTER HAVE A LOT OF EXTRA ROAD TO DEAL WITH. *TR

Engine
Filed Apr 25, 20141,000 milesGA

PURCHASED MY NEW OPTIMA ON 4/14/2014 (MONDAY) AND LATER THAT SAME WEEK AND FIRST OF THE FOLLOWING WEEK HEARD A NOISE BEST DESCRIBED AS A DIESEL ENGINE IDLE SOUND AT STARTUP. TOOK IT INTO MY DEALERSHIP ON 4/24/2014 TO FIND OUT IT WAS IN NEED OF A NEW ENGINE. AFTER LOOKING ON A FORUM FOR THESE CARS, THIS SITE AND OTHERS, THIS SEEMS TO BE AN ISSUE WITH THE TURBO MODEL OF THIS CAR AND YEAR. I BELIEVE THAT KIA NEEDS TO ADDRESS THIS ISSUE DUE TO IT'S SEVERITY. *TR

Steering
Filed Apr 17, 201450 milesFL

WHEN BUYING THE CAR I NEVER TESTED IT ON A HIGHWAY OR ABOVE 45MPH. AFTER BUYING I TOOK IT ON THE HIGHWAY AND HAD TO USE EVERY MUSCLE IN MY BODY TO KEEP THE CAR ON A STRAIGHT LINE. IT WAS FIRGHTENING. WILL NOT EVEN LET MY WIFE DRIVE OT ON THE HIGHWAY. THE STEERING HAS A MIND OF ITS OWN. TOOK IT BACK TO DEALER AND THEY STATED IT WAS FINE AND PART OF THE NEW STEERING CONTROL SYSYTEM KIA DEVELOPED. EVEN TRIED NEW TIRES BUT THE CAR IS STILL ALL OVER THE ROAD. THEY ALSO CHANGED VIA SOFTWARE UPDATE THE STEERING TO "SPORT MODE" TO TOGHTEN UP THE STEERING. WHILE IT DID FEEL BETTER THE STEERING IS STILL FRIGHTENING AT HIGHWAY SPEEDS - ESPECIALLY IF THERE ARE WING GUSTS. PLEASE PLEASE PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. THIS IS A SERIOUS SERIOUS ISSUE.

Steering › Electric Power Assist System
Filed Apr 17, 2014AL

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE STEERING ISSUE CAUSED THE VEHICLE TO WANDER TO THE LEFT OR RIGHT. THE CONSUMER HAS ATTEMPTED TO GET THE STEERING ISSUE FIXED SEVERAL TIMES. THE CONSUMER WAS INFORMED IT WAS A CHARACTERISTIC OF THE ELECTRIC ASSISTED POWER STEERING. HOWEVER, THE DEALER CHANGED THE STEERING MODE FROM NORMAL TO SPORT SETTING, WHICH MADE NO IMPROVEMENT IN THE PROBLEM. DRIVING THE VEHICLE DEMANDED CONSTANT CORRECTION OF THE STEERING WHEEL TO MAINTAIN A STRAIGHT LINE. *JB

Steering
Filed Apr 9, 20141,000 milesFL

THE CAR HAS A HARD TIME CONTINUING IN A STRAIGHT LINE. THE STEERING ALWAYS PULLS TO THE LEFT OR RIGHT. THE CAR EITHER GOES 1 LEFT OF 1 RIGHT. THERE IS NO CENTER. IT IS A STRAIN TO TRY TO KEEP THE CAR IN A LANE AT HIGH SPEEDS. *TR

Steering
Filed Apr 7, 20141,000 milesTN

WHILE DRIVING ON THE INTERSTATE THE VEHICLE PULLS SHE YOU TRY TO CORRECT IT GETS WORSE. VERY DANGEROUS TO DRIVE. VEHICLE WILL NOT GO STRAIGHT. WHILE DRIVING ON LONG TRIP I AM EXHAUSTED FROM TRYING TO KEEP THE VEHICLE ON THE ROAD. SOMEONE IS GOING TO BE KILLED BY THE STEERING OF THIS VEHICLE! *TR

Steering
Filed Mar 26, 2014ID

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. *SMD THE CONSUMER STATED THE POWER STEERING WAS TOO SENSITIVE, TO THE POINT THAT IT WAS DIFFICULT KEEPING THE VEHICLE STRAIGHT ON THE ROAD. THE CONSUMER NOTICED THE ISSUE, TEN DAYS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THEY TRIED TO RESOLVE THE PROBLEM, BY ALIGNING THE FRONT END, AND EVEN REPLACING THE TIRES. BUT, TO NO AVAIL. THE SERVICE MANAGER STATED THE ONLY WAY TO CORRECT THE PROBLEM WAS TO RE-DESIGN THE POWER STEERING SYSTEM. HOWEVER, THE OWNER OF THE DEALERSHIP STATED THE VEHICLE HANDLED FINE. *JB

Steering
Filed Mar 24, 201450 milesAL

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. ONE SECOND OF INATTENTION AND YOU ARE OVER THE LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. CAR IS NOW FIVE MONTHS OLD AND HAS ONLY 3900 MILES ON IT BECAUSE WE ONLY USE IT WHEN WE HAVE TO. DEALER HAS TRIED TWICE TO FIX IT, BUT HAS MADE NO IMPROVEMENT. I NOTICE PAGES DEVOTED TO SIMILAR COMMENTS ON A CALIFORNIA WEBSITE SINCE MODEL YEAR 2011. HOW CAN KIA GET AWAY WITH SOMETHING THIS DANGEROUS AND ANNOYING WITHOUT IT BEING REPORTED IN SOME OF THE CAR MAGAZINES? I AM CONSIDERING BINDING ARBITRATION BUT DON'T EXPECT ANY HELP BECAUSE THESE RETIRED LAWYERS AND/OR JUDGES MAY BE GREAT LEGAL WIZARDS BUT DUMB AS A SACK OF ROCKS WHEN IT COMES TO MECHANICAL THINGS. *TR

Steering
Filed Mar 13, 2014123 milesFL

I COMPLAINED TO THE DEALER ABOUT THE ROUGH RIDE AND HARSH RIDE BUT WAS TOLD NOT TO WORRY. I THEN TOOK IT ON THE HIGHWAY AND THE STEERING PULLED TO THE LEFT AND I NEVER FELT CONFIDENT ABOUT THE STEERING ONLY TO SAY THAT IT DID NOT FEEL RIGHT AND IT WAS WORRISOME TO ME. IT SIMPLY DID NOT FEEL RIGHT TO ME. I'VE BEEN DRIVING 50 YEARS AND HAVE NEVER FELT THIS UNCOMFORTABLE DRIVING/STEERING A CAR AT HIGHWAY SPEEDS. *TR

Steering
Filed Mar 12, 20142,000 milesNC

VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS ALMOST IMPOSSIBLE TO GO STRAIGHT WITHOUT CONSTANT ADJUSTMENT. EVEN WITH CONSTANT ADJUSTMENT THE CAR WILL NOT TRACK STRAIGHT. *TR

Visibility › Sun/Moon Roof Assembly
Filed Feb 20, 20141,000 milesVA

DRIVING SOUTHBOUND ON I-95 IN VIRGINIA, I HEARD A LOUD EXPLOSION LIKE A GUNSHOT. MOMENTS LATER, I HEARD THE SOUND OF AIR RUSHING PAST FROM ABOVE MY HEAD AND DEBRIS VIBRATING ON THE INTERIOR SUNROOF SCREEN. I LATER FOUND THAT IT WAS BROKEN GLASS CRACKLING AND FALLING AGAINST THE INTERIOR SUNROOF SCREEN. I PULLED OVER IMMEDIATELY TO CHECK THE ROOF FOR DAMAGE. WHAT I FOUND WAS A GAPING HOLE (8-12 INCHES IN DIAMETER) IN THE GLASS OF THE FRONT SUNROOF. I WAS NOT NEAR ANY OVERPASS OR WORK TRUCKS, NOR DID I EVER OBSERVE ANYTHING STRIKING THE CAR AT ANY TIME- NOT DURING THIS INCIDENT OR EVER BEFORE. I SERIOUSLY THOUGHT THERE HAD BEEN AN EXPLOSION OR GUNSHOT SOMEWHERE NEARBY. THIS IS A SERIOUS ISSUE. THE EXPLODING SOUND ALONE MIGHT CAUSE A PERSON TO GO OFF THE ROAD OR OTHERWISE SWERVE INTO TRAFFIC. *TR

Steering
Filed Feb 18, 2014612 milesCA

VEHICLE WANDERS FROM SIDE TO SIDE ON THE HIGHWAY, AT HIGHWAY SPEEDS (60+ MPH) AND REQUIRES CONSTANT CORRECTION FROM LEFT TO RIGHT TO MAINTAIN LANE POSITION. THIS HAS BEEN A PROBLEM FROM THE TIME WE PURCHASED IT NEW LESS THAN 3 WEEKS AGO. THE STEERING IS VERY HYPER-SENSITIVE AT SPEED AND A CORRECTION TO THE RIGHT REQUIRES A CORRECTION TO LEFT WITH NO APPARENT "GRAY" OR MIDDLE CENTER AREA WHICH WOULD KEEP THE VEHICLE IN A STRAIGHT LINE. MOST OF THIS IS ON VERY STRAIGHT SURFACES WITH LITTLE TO NO CROWN & CAMBER ON THE ROAD. STEERING MODE WAS CHANGED BY THE DEALER SERVICE DEPT. (AT OUR REQUEST) FROM EX SPORT TO EX STANDARD, WITH MINIMAL IMPROVEMENT. WE REPLACED THE OEM TIRES, WITH UPGRADED TIRES. WHILE TRACTION AND TURNING PERFORMANCE HAVE IMPROVED, STILL NO NOTICEABLE IMPROVEMENT IN THE WANDER. MY WIFE REFUSES TO DRIVE THE CAR ON THE HIGHWAYS, AS SHE FEELS FEAR, STRESS AND EXHAUSTION FROM THE CONSTANT CORRECTION DURING LENGTHY DRIVES. *TR

Engine
Filed Feb 2, 2014829 milesFL

I HAD MY CAR KID OPTIMA 2014 2 WEEKS (800 MILES ON MY NEW ).THE ENGINE WAS MAKING A KNOCKING NOISES TOOK IT BACK TO DEALERSHIP IT WAS THE PISTON NOT WORKING FULLY THEY SAID I WAS GOING TO HAVE TO HAVE ENGINE REPLACED .I DON'T WANT THE CAR ! I'M NOT HAPPY. *TR

Steering
Filed Jan 28, 2014100 milesNY

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT WAS DRIVING 50 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Engine
Filed Jan 15, 20145,000 milesCA

MY KIA OPTIMA 2014 STARTED A NOISE NEAR THE ENGINE THAT SOUNDS LIKE A CLAPPING NOISE. THE FIRST KIA DEALER I TOOK IT TO SAID THAT IT IS NOT TO WORRY AND IS PART OF THE KIA ENGINEERING DESIGN. THE SECOND KIA DEALER I TOOK IT TO SAID THAT THE NOISE IS BAD NEWS AND AFTER FURTHER DIAGNOSTICS, THEY DETERMINED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. JUST 5,000 MILES INTO THE LIFE OF MY BRAND NEW KIA OPTIMA 2014. I WANT PEOPLE TO BE AWARE THAT IF YOU HEAR A CLAPPING NOISE NEAR THE TOP OF THE ENGINE THAN PLEASE TAKE IT INTO A KIA DEALER IMMEDIATELY WHILE IT IS STILL UNDER WARRANTY. IT IS NOT CURRENTLY A KIA RECALL BUT I FEEL IT SHOULD BE SINCE THIS CAN LEAD TO REPLACING THE ENTIRE ENGINE. THANK YOU. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Kia Optima → · Every Optima year → · How the figures are calculated →