Page 17 of 28 · complaints 801–850 of 1,387

2013 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Apr 12, 2020113,000 milesWA

I WAS ON MY WAY HOME FROM WORK WHEN I HEARD A FAINT KNOCKING SOUND COMING FROM THE ENGINE. LESS THAN TEN MINUTES LATER, WHILE GOING 60 MPH ON THE FREEWAY, I LOST ALL POWER TO THE WHEELS AND HAD TO PULL OVER TO THE SHOULDER. THE ENGINE KNOCK WAS MUCH LOUDER NOW AND THE CAR WOULDN'T BUDGE. I'M GUESSING THIS IS SIMILAR TO THE ISSUES WHICH CAUSED RECALL SC147, BUT TO MY KNOWLEDGE THE HYBRID EX DOESN'T HAVE A GDI ENGINE. WITH ONLY 113K MILES, I'M HOPING KIA WILL COVER IT.

Engine
Filed Apr 8, 2020TN

ENGINE IS UNDER RECALL DUE TO LAWSUIT AND THEY ARE STILL REFUSING TO REPLACE IT

Engine
Filed Apr 2, 2020132,054 milesNC

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TOWED TO AUTO ZONE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 132,054.

Steering
Filed Mar 30, 2020110,000 milesOK

WHEN I AM DRIVING MORE THAN 65 MPH, MY STEERING WHEEL SHAKES FOR 3 SECONDS, STOPS, AND THEN CONTINUES UNTIL I GO UNDER 65 MPH. WHEN I DRIVE OVER A BUMP OR OBJECT, IT SHAKES AS WELL. THERE IS A LOUD CLICKING WHEN TURN THE WHEEL LEFT OR RIGHT.

Engine
Filed Mar 22, 2020160,050 milesFL

KIA OPTIMA ON 2.4L ENGINE IS THE SAME HYUNDAI HAVE ISSUES, THOSE CARS ARE ALL THE SAME, THE HYBRID BATTERY HAVE BOTH NAMES, MY ENGINE IS KNOCKING AND MY CAR HAS NO RECALLS ON ENGINE, BUT MY FRIEND HAVE A HYUNDAI THAT HE HAVE FULL REPLACEMENT, I REPLACE THE HYBRID BIG BATTERY TO KEEP MY CAR AND AFTER COUPLE WEEKS, MY ENGINE KNOCKING, THE CAR IS SUPER CLEAN AND USED ENGINE COST ALMOST 3K INSTALLED

Air Bags
Filed Mar 19, 2020NC

HORN DOSEN'T BLOW OR NOTHING WORKS ON STEERING WHEEL

Fuel/Propulsion System
Filed Mar 16, 2020115,000 milesMO

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABLE DAHMER OF KANSAS CITY LOCATED AT (555 W 103RD ST, KANSAS CITY, MO 64114 (816) 284-7240) WHERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO OIL FEEDER LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Engine
Filed Mar 15, 202090,000 milesNC

CAR WAS PURCHASED08/2018 AND ON 3/06/2020 THE CHECK ENGINE LIGHT CAME ON DUE TO LOW OIL PRESSURE. THE CAR HAD A ROUTINE OIL CHANGE IN 1/31/20. AFTER HAVING THE CAR CHECKED LOCALLY IT WAS DETERMINED THE OIL WAS LOW DUE TO THE CAMSHAFT NEEDED TO BE REPLACED. UPON FURTHER INSPECTION(DOUGS AUTO 28387) THE TECHNICIAN OBSERVED METAL SHAVING WHICH CONTAMINATED THE REMAINING OIL INSIDE THE VEHICLE. THE ENGINE MAKES A LOUD KNOCKING NOISE AND THE VEHICLE IS PRACTICALLY NO LONGER DRIVEABLE DUE YO FEAR OF THE ENGINE SEIZING COMPLETELY WHICH CAN RESULT IN INJURY, CRASH, OR DEATH. KIA IS AWARE OF THE RECALL HOWEVER STATES MY VEHICLE ISNT IMPACTED HOWEVER EVERYTHING WE HAVE EXPERIENCED IS OUTLINED IN THE RECALL STATEMENT. KIA HAS DECLINED TO HELP FURTHER ACCORDING TO PREVIOUS COMPLAINTS FILED WITH THE SAME ISSUES.

Engine
Filed Mar 15, 202086,337 milesIL

I WAS ON THE EXPRESSWAY AND WENT TO MOVE TO THE SECOND LANE IT WAS FINE EXCEPT I MY CAR BEGAN TO STALL AND SLOW DOWN MAKING THIS GRINDING NOISE WHEN I TRIED TO GAIN SPEED... ALL THE LIGHTS CAME ON AND I COULDN'T GO FASTER THAN 30 MILES PER HOUR. ALL WHILE INCOMING TRAFFIC WAS COMING AT ME GOING ABOUT 60 MILES PER HOUR I HAD TO GAIN COMPOSURE. PUT ON MY HAZARDS AND PULL OVER... IT WOULDN'T LET ME GO ABOVE 20 WHEN I PULLED OVER.... I WAS FREAKING SCARED ONCE I PULLED OVER I WAS SHAKING AND CRYING HAD TO GAIN COMPOSURE... I BELIEVE I CAUGHT THIS ON MY DASH CAM. I [XXX] HATE THIS KIA... IT BY GRACE MY KIDS WEREN'T IN THE CAR WITH ME AND THAT THE VAN BEHIND ME SWITCHED LANES AT THE LAST SECOND.... I HAVE TAKEN MY KIA 2 TIMES TO THE KIA REPAIR DEALERSHIP, THE FIRST ONE WAS FREE THE SECOND TIME I HAD TO PAY 145 JUST TO BE SEEN. MIND YOU I WENT TO THE KIA REPAIR DEALERSHIP IN BERWYN AND THEY SAY IT'S FINE.... IT'S NOT FINE THAT MY CAR COULDN'T GO ABOVE 30 MILES ON THE EXPRESS WAY, IT'S NOT FINE THAT I WAS ALMOST IN A COLLISION IT'S NOT FINE. KIA WILL NOT REPAIR THESE CARS UNTIL SOMEONE DIES.... I CAN'T TAKE THIS CHANCE WITH MY CHILDREN. I WILL BORROW MY MOM'S TOYOTA UNTIL THIS PROBLEM IS RECTIFIED. I AM A SINGLE MOM MY KIDS ONLY SOURCE OF INCOME AND SUPPORT I DON'T HAVE TIME TO BE OFF FROM AN INJURY THAT MAY OCCUR OR LACK OF RELIABLE TRANSPORTATION. I WILL HAVE TO SEE IF MY DASH CAM CAUGHT THE INCIDENT BEFORE MY CAR SHUT OFF... I WILL SEND IT LATER IF IT DID. INFORMATION REDACTED PUR

Electrical System
Filed Mar 10, 2020FL

I WAS HEADED TO WORK AND FOUND MY SELF FRUSTRATED BECAUSE IT TOOK SO MANY TIMES TO TRY TO TURN ON THE CAR. SO, I HAD TO FIND SOMEONE TO GIVE ME A BOOST TO GET THE CAR STARTED BECAUSE I DIDN'T HAVE ANY LUCK STARTING THE CAR. I BROUGHT MY BATTERY TO GET CHECK, PERFECTLY FINE. I BROUGHT THE CAR TO KIA AND THEY SAID PERFECTLY FINE. I'M STILL HAVING THIS PROBLEM WHERE MY CAR STARTS WHEN EVER THE CAR WANTS. I DON'T WANT TO DRIVE ON THE HIGHWAY AND IT SHUTS OFF WHEN IT WANTS, IT'S GOING TO CAUSE AND ACCIDENT. I NEED A SOLUTION

Fuel/Propulsion System
Filed Mar 8, 2020165,000 milesFL

ON FEBRUARY 14, 2020 I WAS DRIVING DOWN THE HIGHWAY FROM AN APPOINTMENT AND NOTICED THAT MY GAS LIGHT WAS FLASHING AND THE GAUGE WAS WAY BELOW EMPTY. I HAD JUST STOPPED PRIOR TO MY APPOINTMENT AND PUT GAS IN IT. SO, I STOPPED AND PUT MORE IN IT. STILL DIDN'T MOVE THE GAUGE ONE BIT. I STOPPED AT ADVANCE AUTO AND ASK FOR A CODE READING AND IT CAME BACK AS OBD-II CODE P0463 HIGH PRESSURE FUEL SENSOR. CALLED KIA DEALERSHIP AND ASK IF IT HAD ANYTHING TO DO WITH THE RECENT RECALLS I HAD BROUGHT IN FOR MY OPTIMA 2013. AND THEY DIDN'T THINK OR KNOW UNTIL I NBRING IT IN FOR DIAGNOSTIC TESTING. AT WHICH POINT WOULD BE$118 AN HOUR. SOMEWHERE I SEEN KIA WILL BE HAVING A RECALL ON KIA OPTIMA 2011-2014 PUT FOR LOW PRESSURE FUEL PIPE..

Engine
Filed Mar 6, 2020156,000 milesKY

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED TO DECELERATE THEN STALLED WITH THE SERVICE ENGINE, EPS AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROADWAY BY A BYSTANDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

Power Train
Filed Mar 6, 2020125,000 milesRI

I HAD THE ENGINE REPLACED AROUND 85000 MILES, AT DEALER WITH RECALL. NOW AT 140000 THE TRANSMISSION IS MAKING A BAD GRINDING NOISE WHEN ACCELERATING AND SLOWING DOWN, NOISE STARTS ABOUT 15 MPH ALL THE WAY TO HIGHWAY SPEEDS. AT HIGHWAY SPEEDS IF I PUT THE CAR IN NEUTRAL, THE SOUND GOES AWAY. AS I PUT CAR BACK IN DRIVE THE GRINDING NOISE REAPPEARS. THE NOISE DOES NOT CHANGE WHILE GEAR CHANGES, ONLY WHEN PUT IN NEUTRAL.

Steering
Filed Mar 3, 202097,000 milesNY

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A FRONT WHEEL ALIGNMENT HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Fuel/Propulsion System
Filed Mar 3, 202030,000 milesCA

WHENEVER TRYING TO FUEL MY VEHICLE, THE PUMP WOULD CLICK OFF WITHIN SECONDS. I WOULD HAVE TO STAND HOLDING THE PUMP AND RECLICK THE PUMP OVER AND OVER. THIS PROCESS WOULD TAKE 10 TO 15 MINUTES TO FUEL THE VEHICLE. AFTER SEVERAL TRIPS TO THE KIA DEALER TRYING TO GET THIS FIXED. THEY EVENTUALLY REPLACED THE WHOLE FUEL SYSTEM. FROM TIME TO TIME, WHILE PUMPING GAS, I STILL HAVE TO STAND BY THE PUMP BECAUSE THE FUEL PUMP WILL CLICK UP AS IF MY TANK IS FULL.

Fuel/Propulsion System
Filed Mar 2, 2020170,000 milesGA

CHECK ENGINE LIGHT CAME ON, TOOK CAR TO LOCAL O'REILLY AUTO PARTS FOR THEM TO SEE WHAT THE PROBLEM WAS. GAVE CODE P0091 WHICH YEILDED PART PR536 - FUEL PRESSURE REGULATOR. CALLED RICK CASE KIA, DULUTH, GA (ABSOLUTE TERRIBLE SERVICE/CUSTOMER SERVICE, NUMEROUS TIMES)...CAR ISN'T UNDER WARRANTY, WILL NOT COVER...IMMEDIATELY SAID O'REILLY'S WAS WRONG - IT'S THE ENTIRE FUEL PUMP - QUOTED $800 TO CHANGE. CALLED A SECOND TIME, SPOKE WITH SOMEONE DIFFERENT, SAID $600 TO CHANGE FUEL PRESSURE REGULATOR. CAR ISN'T RUNNING ANY DIFFERENT. CHECK ENGINE LIGHT CAME ON ABOUT $170K MILE MARK.

Exterior Lighting
Filed Mar 2, 2020172,000 milesGA

DRIVING DOWN THE ROAD, AT NIGHT, MY FOG LIGHTS START GOING ON AND OFF. I NEVER REALIZED HOW MUCH THEY ACTUALLY HELP. CAR ISN'T UNDER WARRANTY SO KIA WILL NOT REPLACE. GOOGLE SEARCH SHOWS LOTS OF PEOPLE WITH THE SAME PROBLEM. FOUND OUT IT COULD BE THE LCM - $80. FOR WHAT LOOKS LIKE A [XXX] PLUG IN. REALLY? COME ON KIA. ADDITIONALLY, I WAS INFORMED OF A HEADLIGHT RECALL. CALLED RICK CASE KIA, AGAIN, TERRIBLE SERVICE/CUSTOMER SERVICE. THEY DISMISSED ME, JUST KEPT SAYING "THERE'S NO RECALL FOR THIS VEHICLE." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Mar 2, 2020GA

HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Mar 1, 2020130,000 milesGA

ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR

Steering
Filed Feb 28, 2020TX

WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE

Engine
Filed Feb 21, 2020135,000 milesGA

MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS

Engine
Filed Feb 19, 2020114,000 milesFL

THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.

Structure › Body
Filed Feb 18, 202095,000 milesFL

POOR PAINT JOBS AND NOT CAR HAS LOTS OF PEELING AND CHIPPED PAINT SPOTS. SEEMS TO BE VERY POOR WORKMANSHIP AND NOW WE ARE STUCK WITH A PEELING CAR.

Engine
Filed Feb 15, 202093,000 milesIN

ONE WEEK AFTER AN OIL CHANGE, I WAS (30 MILES AWAY FROM HOME) DRIVING ON A HIGHWAY AT A SPEED OF APPROXIMATELY 55MPH. I FELT A VIBRATION BEGIN. I TURNED OFF THE HEATER AND TURNED OFF THE STEREO. IMMEDIATELY I HEARD A HORRIFIC METALLIC BANGING NOISE COMING FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS OR CEL ILLUMINATED. THE ENGINE STALLED AS I WAS TRAVELING DOWN THE HIGHWAY AND I HAD TO TRY TO PULL IT SAFELY TO THE EDGE OF THE ROAD. I WAS ABOUT 20 FEET AWAY FROM THE ENTRANCE TO A BUSINESS, SO I TRIED TO START THE CAR TO GET IT SAFELY OFF THE ROADWAY. IT TRIED TO START, BUT MADE AN EXTREMELY LOUD "KA-THUNK" SOUND AND THEN STARTED SMOKING FROM UNDER THE HOOD. I TURNED OFF THE FLASHERS, CALLED FOR A TOW TRUCK AND A RIDE HOME. I HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC NEAR MY HOME AND CALLED FOR A RIDE FOR MYSELF. ONCE I ARRIVED HOME, I CALLED KIA CONSUMER AFFAIRS AND REPORTED THE INCIDENT. THEY PROVIDED A CASE NUMBER AND STATED THAT I WOULD NOW NEED MY CAR TO BE TOWED TO A KIA DEALER FOR DIAGNOSIS. THE KIA DEALER DOES NOT CURRENTLY HAVE A LOANER VEHICLES, SO I AM WAITING UNTIL MONDAY TO HAVE MY CAR TOWED IN HOPES I CAN ACQUIRE A VEHICLE AT THAT TIME UNTIL THEY ARE ABLE TO DETERMINE IF KIA IS GOING TO REPLACE THE ENGINE. IN THE INTERIM, MY INDEPENDENT MECHANIC DID A QUICK INSPECTION AND STATED THERE ARE METAL SHAVINGS IN MY OIL AND IT APPEARS AS THOUGH MY ENGINE "BLEW A ROD." MY VIN DOESN'T MEET THE RECALL CRITERIA, BUT RATHER THE PI1803 BULLETIN. 2013 KIA OPTIMA SX

Steering
Filed Feb 11, 2020104,000 milesAR

THE STEERING WHEEL MAKES A CLICKING SOUND WHEN YOU TURN IT WHILE STATIONARY AND DRIVING. WHILE DRIVING THE STEERING WHEEL SHAKES REALLY BAD AND MAKES A REALLY LOUD RATTLING SOUND.

Exterior Lighting
Filed Feb 11, 2020TN

HEADLIGHTS ARE CONSTANTLY GETTING DIMMER, CAN ONLY SEE ABOUT 2 FEET IN FRONT OF THE CAR WHEN DRIVING IN THE RAIN, FOG AND AT NIGHT. I HAVE CHANGED THE BULBS SEVERAL TIMES THINKING THIS WAS THE PROBLEM BUT CLEARING IT IS NOT. THERE IS A PROBLEM AND I FEAR DRIVING AT NIGHT AND IN FOG AND RAIN FOR FEAR OF SAFETY. THIS NEEDS TO BE RECALLED FOR THE SAFETY OF THE DRIVER AND THE PUBLIC. THIS ALL STARTED ABOUT A YEAR AGO. I THOUGHT MAYBE IT WAS MY VISION BUT MY HUSBAND AND SON BOTH AND A MECHANIC HAVE CONFIRMED THE SOMETHING IS CLEARLY WRONG THIS THE LIGHTING SYSTEM IN THE CAR.

EngineFire
Filed Feb 3, 2020100,000 milesVA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVIUNG APPROXIMATELY 25 MPH, THE VEHICLE STOPPED AND BLACK SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND FIRE DEPARTMEN EXTINGUISHED THE FIRE, THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Engine
Filed Jan 29, 2020100,000 milesMD

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE NUMBER: P1326. THE CONTACT CALLED THE NATIONWIDE KIA DEALER, LOCATED AT 1600 YORK RD, LUTHERVILLE TIMONIUM, MD 21093, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Engine
Filed Jan 29, 20204 milesCA

CAR WAS LOSING POWER DRIVING FROM THE DEALERSHIP WHICH INDICATED TO BRING CAR BACK IN THE NEXT DAY DUE TO ENGINE KNOCKING NOSE. ON THE DRIVE BACK HOME I WAS AT A STATIONARY STOP LIGHT AND ALL THE ENGINE LIGHTS CAME ON THE CONSOLE AND THE CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR AND INSIDE THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD FOR A FEW MINUTES. JUMPTED OUT OF THE CAR AS THE ENGINE WOULD NO LONGER START AS IT HAS SEIZED. CALLED A TOW TRUCK, HAD THE CAR TOWED AND NOW IT WILL NOT START AS THE ENGINE IS LOCKED. DEALERSHIP WILL CHARGE $1500 TO DIAGNOSE WHAT IS WRONG WITH THE ENGINE BUT WITH ALL THESE COMPLAINTS ON THIS VERY ISSUE THE POINT REMAINS THE KIA ENGINES SIEZE FOR NO APPARENT REASON AND NO RESOLUTION FROM THE KIA DEVELOPMERS/AUTO MAKERS. PLEASE RECALL THESE ENGINES SO THE CUSTOMERS CAN GET THEIR CARS FIXED AND FULLFILL CUSTOMER SERVICE SATISFACTION.

Engine
Filed Jan 28, 2020GA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jan 27, 2020TX

CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX

Unknown or Other
Filed Jan 26, 202095,000 milesKY

THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED

EngineFire2 injured
Filed Jan 25, 2020144,000 milesTN

WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.

EngineFire
Filed Jan 22, 202081,549 milesLA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.

Engine
Filed Jan 22, 2020110,000 milesTX

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.

Engine
Filed Jan 21, 20201 milesNC

I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON

Electrical System
Filed Jan 20, 2020130,000 milesMS

WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.

Engine
Filed Jan 15, 2020168,000 milesKY

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB

Engine
Filed Jan 13, 2020AL

THE STARTER MELTED CAUSING THE ENGINE TO LOCK UP

Engine
Filed Jan 12, 202076,000 milesCO

WHILE DRIVING THERE WAS A SUDDEN KNOCKING IN THE ENGINE AND THEN THE ENGINE SEIZED LOSING PRESSURE THE MIDDLE OF THE ROAD HAD TO PUSH IT OFF TO SIDE WOULD NOT START BACK UP THIS HAPPENED 300 MILES AFTER LAST OIL CHANGE CAR DISABLED DUE TO ENGINE FAILURE.

Structure › BodyFire
Filed Jan 11, 202075,000 milesAL

ON 1/11/2020 MY 16 YEAR OLD SON WAS DRIVING THE 2013 KIA OPTIMA WHEN THE VEHICLE LOST ENGINE POWER. HE WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AT WHICH TIME THE VEHICLE STALLED AND BURST INTO FLAMES. THE VEHICLE HAS HAD NO PRIOR MECHANICAL ISSUES. THERE HAVE BEEN NO WARNING LIGHTS.

Engine
Filed Jan 10, 2020NY

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, WITHOUT WARNING THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE ENGINE WAS REPLACED . THE CONTACT STATED THAT TWO YEARS LATER THE ENGINE CEASED AND WAS REPLACED BY THE SAME THE UNKNOWN DEALER. THE CONTACT STATED THAT WITHIN 24 HOURS OF THE SECOND ENGINE REPLACEMENT, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE UNKNOWN DEALER FOR A THIRD TIME TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OF A MISFIRE ON CYLINDER NUMBER 1. THE CONTACT STATED THAT THE IGNITION COIL IN CYLINDER 1 WAS REPLACED, THE DIAGNOSTIC TROUBLE CODE WAS RESET AND THE VEHICLE WAS TEST DRIVEN. THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jan 9, 202076,000 milesCA

I WAS DRIVING ON THE HIGHWAY WHEN I STARTED HEARING A KNOCKING SOUND COMING FROM THE ENGINE. IT GOT REALLY LOUD, LOST POWER AND LOW VOLTAGE WARNING POPPED UP. PULLED OVER AND THE KNOCKING GOT LOUDER. WHILE SHIFTING LANES WITH NO POWER I ALMOST GOT IN SEVERAL ACCIDENTS. GOT TO THE SHOULDER AND KNOCKING GOT WORSE. AS I WAS ON THE SHOULDER WITH HAZARDS ON THE WHOLE CAR DIED OUT INCLUDING HAZARDS. WAS OUT UNTIL 1130PM WITH NO HAZARDS WAITING FOR A TOW. GOT IT TO KOA THE NEXT DAY AND THEY SAID ENGINE WAS SEIZED, THEY WANT ME TO PAY $1300 JUST TO TAKE THE ENGINE APART TO SEE WHAT PART IS DAMAGED. ON TOP OF THAT THEY SAID IT WOULD BE $7000-9000 FOR NEW ENGINE. THEY NEED TO RECALL THESE HYBRID ENGINES.

Steering
Filed Dec 30, 2019125,000 milesPA

STEERING WHEEL SLIPS WHILE TURNING LEFT OR RIGHT

Steering
Filed Dec 30, 201940,000 milesOH

EVERY TIME HI TURN THE CAR LEFT OR RIGHT IT MAKES A SEVERE CLUNKING SOUND NOW VIBRATES GOING DOWN THE ROAD MY MOTHER'S CAR SAME TYPE DOES THE SAME THING.

Fuel/Propulsion System
Filed Dec 30, 2019156,000 milesLA

I WAS DRIVING DOWN THE HIGHWAY WITH CRUISE CONTROL SET ON 75 WITH 67 MILES TO EMPTY WHEN ALL SUDDEN THE CAR START SLOWING SPEED I LOOKED CRUISE CONTROL HAD SHUT OFF CHECK ENGINE LIGHT CAME ON THE JUST WENT DEAD ON THE SIDE OF ROAD THE WILL TURN ON TURN OVER TO WANNA CRANK BUT WON'T CATCH TO CRANK I CALLED THE DEALER SHIP AND EXPLAINED HE SHE SAID SHE SURE IT'S FUEL PUMP BECAUSE THEY JUST INSTALLED 2 THIS WEEK ON THE SAME CAR

Engine
Filed Dec 24, 2019PA

TOLD I NEED A NEW ENGINE BUT IT WOULD NOT BE COVERED. I CALLED KIA AND THEY SAID TO GET A SECOND OPINION. MY ENGINE IS GETTING WORSE IN THE MEANTIME AND IT CONCERNS ME TO DRIVE IT. FROM A QUART AFTER 800 MILES TO 2.5 QUARTS AFTER 950 MILES IN ONLY A COUPLE OF MONTHS. WAS TOLD PIL CONSUMPTION IS NOT PART OF THE CURRENT RECALL, THOUGH MANY MECHANICS HAVE TOLD ME OTHERWISE. I HAVE LESS THAN 100K MILES ON IT MY CAR SHOULD NOT BE DOING THIS!

Steering
Filed Dec 22, 201988,000 milesTX

THERE IS A LOUD CLANKING NOISE WHEN STEERING OR HITTING BUMPS. THIS HAPPENS OVER TIME AND HAS SIGNIFICANTLY GOTTEN WORSE. IT SEEMS TO BE UNSAFE NOW AND MY VEHICLE IS EVEN BELOW 100K MILES SO THIS SHOULD NOT BE AN ISSUE AT ALL.

Electrical System
Filed Dec 21, 2019109,000 milesCA

ON 12/11/2019 , I WAS DRIVING MY 2013 KIA OPTIMA SX TURBO WHEN SUDDENLY IT STARTED TO SPUTTER, AS I WAS ATTEMPTING TO PULL OVER THE ENGINE COMPLETELY SHUT OFF/ SEIZED IN THE MIDDLE OF THE ROAD.. I WAS FORCED TO PUT THE CAR IN NEUTRAL AND PUSH IT ONTO THE NEAREST SIDEWALK RAMP ONTO A STORAGE PARKING LOT.. AFTER THAT THE ENGINE WOULDNT TURN.. THE BATTERY WASNT DEAD BECAUSE THE RADIO, LIGHTS , DASHBOARD WOULD ALL TURN ON , BUT THE ENGINE WOULD NOT TURN OVER, IT WOULD NOT EVEN MAKE A SOUND AS IF IT WERE TRYING .. I TOWED IT TO THE NEAREST MECHANIC TO SEE WHAT WAS GOING ON AND THEY SAID THE ENGINE FROZE/ SEIZED AND THEY FOUND METALLIC PARTICLES IN THE OIL... I DID SOME RESEARCH AND IT LOOKS LIKE SOME KIA OPTIMA ENGINES HAVE A CERTAIN RECALL FOR PREMATURE BEARING WEAR AND TEAR INSIDE OF THEM THAT CAUSES THE ENGINE TO SEIZE, THIS SOUNDS EXACTLY LIKE WHAT HAPPENED TO MY KIA ... THE MECHANIC ALSO ADVISED ME THAT THERE WAS A SHORTAGE THAT CAUSED MY COMPUTER TO BURN OUT... NOT SURE IF RELATED BUT THE ISSUE WITH MY ENGINE DEFINITELY SOUNDS LIKE A COMMON RECALL ISSUE WITH 2011-2014 KIA OPTIMAS ... I LOOKED UP MY VIN # NOTHING POPS UP BUT WHEN I SEARCH FOR GENERAL INFO ON KIA RECALLS , ENGINE SEIZING IS ONE OF THEM.. PLEASE ADVISE ON WHAT TO DO..

Steering
Filed Dec 16, 2019TX

STERING WHEEL FEELS LIKE IS GETTING STUCK WHEN TURNING LEFT OR RIGHT.STERING WHEEL HAS A SIZEABLE PLAY.IT SEEMS THAT IS GETTING WORST BOTH PROBLEMS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Kia Optima → · Every Optima year → · How the figures are calculated →