2012 Kia Optima complaints

The contact owns a 2012 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 22V560000 (STRUCTURE) and 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while the vehicle was parked at the residential driveway and starting the vehicle, smoke started emitting from under the hood. The contact opened the hood and discovered smoke primarily emitting from the front passenger side of the vehicle. No warning lights illuminated. There were no injuries sustained. The contact was unsure if a fire report was filed and a police report was not filed. The fire was extinguished by the contact with three fire extinguishers however, the fire department used water to be certain the fire was extinguished. The vehicle had damages due to the fire, however, it was not destroyed. The vehicle was taken to the dealer where unknown repairs were needed however due to costs was taken back to the residence and remained in the contact's possession. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was created. The failure mileage was approximately 145,000.

I brought my Kia optima sx in at Kia Atlanta South dealership for a Hydraulic electronic control Unit recall to be service since the problem can result in a engine fire while driving or parked but the dealership did not do the recalled service and told me that it was done. I checked my engine fuse to see if the new fuse were installed and new label was put on in place of old fuse label and none of it was done.

MY VEHICLE HAS 75,583. I received a recall for 3 items and made an appointment and took the car in for the work. I noticed that their wasa slight dead spot in the centeing of the steering and asked if there was any adjustmen. I was told there wasn't but they would check it because there was a known problem thith the plastic gear in the electric motor's connection to the rack that wears out and can completely disintegrate. when I picked up the vehicle they had obviously checked it because the slight dead spot had turned into a clunk. As there was no recall they would nothing about it as the vehicle was out of warranty (10 years, 100,000 miles). Had it had a higher annual mileage it would have been replaced under warranty. My concern is that this fault may be hidden by the warranty coverage. If the plastic gear fails completely the steering could become locked or inoperable. This is clearly a well known problem as there is a youtube video showing the replacement process. This actual mechanism may be used on several other years and models. The video is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car instrument panel showed two messages "check brake " and also "hybrid system warning safely stop and do not drive" The brakes stopped working and the car will not accelerate. I stopped reset the battery and started the car as if nothing was wrong. this happens intermittently when i drive the car for over an hour. the brakes are brand new the brake cylinder is working fine. only when this warning come up the brakes feel like they are grinding. a lot of owners are complaining about this. I am wondering if there is a recall for this issue.

On the evening of December 5, 2024 my 2012 KIA OPTIMA's engine completely seized out of no where while traveling on a very busy road where the speed limit is 50mph putting my life and other drivers that share the roads life in danger. Thank god I was able to succesfully merge over into a safe place as the car came to a hault. Previous to this incident the car was running perfectly fine with no dash lights on what so ever. Once I was in a safe place I called KIA headquarters immediatly, I was told that I have to pay to have the vehicle towed to the nearest dealership and that I would be reinbursed depending on the issue of the vehicle after being diagnosed. The very next morning I called KIA corporate to open a case for the vehicle, in which i was told that my specific year, make and models engine was under a lifetime warranty. I then recieved a call from the dealership Decmember 6, 2024 and i was told my optima would be diagnosed and if the issue is due to the KIA engine class settlement that the engine would be replaced free of charge and if it is not then I would have to pay $380 to have the engine repaired under the lifetime warrantly & that the car could not be looked at until December 16, 2024. Once December 16, 2024 came around I recieved a call from the KIA dealership and I was told that my vehicle could not be diagnosed due to the time frame in which i bought the vehicle and that I needed to have my car moved from their lot or I would get charged $80 a day storage fee

The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light eventually became illuminated, and the vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved a fault code for the engine variable valve timing solenoid. The contact was informed that the engine variable valve timing solenoid needed to be replaced. The contact called a dealer and was informed that there were no recalls on the vehicle for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2012 Kia Optima. The contact stated that while driving at 55 -60 MPH, the vehicle lost automotive power and stalled. The contact was able to pull over to the side of the road. The contact became aware of smoke emitting from the vehicle. The check engine warning light was illuminated. The vehicle was towed to the residence and then to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was towed to the residence and was not being driven. The failure mileage was approximately 150,000.

While driving 2012 Kia Optima GDI home from work, the power suddenly stopped without warning with the engine, oil, and battery lights flashing on all at once. I was unable to accelerate whatsoever, so with the momentum of the vehicle I parked safely in a parking lot. There I discovered the car would not start and would give a loud clunking sound. A mobile mechanic confirmed that the engine was seized, and I had it towed to the nearest KIA service center. They were able to also confirm it was an engine seize, but insisted KIA would not replace the engine despite a recall notice of the motor of this vehicles make and model in 2017 (SC147).

My 2012 Kia optima headlamps are extremely dim, even though I’ve replaced the lightbulbs with the highest possible lumens, multiple times, the headlamp assembly continues to dim. This requires that I ride with my high-beams on to drive at night. The lights have been dimming for more than 20,000 miles, but they are almost useless at this point.

The steering is making a clunking noise when backing up and going forward at low speed. There is a TSB by Kia about the steering motor rubber gear spacer that simply disintegrates over time but Kia is only performing repairs on vehicles in warm humid areas up to South Carolina. Why up to South Carolina? Being we live on the Eastern End of Long Island in Southampton Town in New York : we are surrounded by the Atlantic Ocean to the South and Long Island Sound to the North. On Long Island, the temperature frequently approaches 100 degrees in the summer and is very humid also. I would say we qualify for a recall based on what the TSB says. There should be a recall for every Kia Optima along the Coastal United States that has this issue as it could become quite dangerous. From what I have heard and seen on line , it is a multi hour repair for several hundred dollars. The NTSB should get a recall done not a TSB.

The contact owned a 2012 Kia Optima. The contact stated that while at a stop light, smoke and flames were suddenly present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed and later towed to an inbound facility. No report was taken and no injuries were reported. The cause of the fire was not determined. The local dealer and manufacturer were not yet contacted. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V652000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 151,000.

Paint is coming off all over the car. You may look at it at any time. This is a safety concern for our environment and to the child in my home. She likes to attempt to eat or at least put everything in her mouth. It is very visable. No No, The first bit of paint started coming off around a year ago and has progressively gotten worse.

The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Power train and engine failure and causing my Kia to catch on fire at 11:30 coming back home from work. I was Driving home and smell smoke and car was shaking and when I stopped at the highway to open and look fire was on while driving and I had to call 911 and stop the fire. I had some fire extinguisher in the car I stopped the fire and towed the car and I replaced engine and powered train For over $9000 between repairs and labor and transmission and engine

The contact owns a 2012 Kia Optima. The contact stated that the front passenger's side window failed to roll up or down as needed. The vehicle was taken to the dealer; however, the contact was unaware of the diagnostic result, nor the parts that needed to be replaced to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2012 Kia Optima. The contact stated while driving at undisclosed speeds, the brake pedal was depressed and went to the floorboard. The contact stated that several times the brake pedal was depressed approximately a half-inch to an inch. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake master cylinder. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

The contact owns a 2012 Kia Optima. The contact stated while driving at various speeds, the vehicle went into LIMP Mode and failed to exceed 61 MPH. The RPM failed to exceed 2,000 RPM. Additionally, the contact stated that the vehicle failed to exceed 45 MPH while driving uphill, and the vehicle failed to exceed 55 MPH while driving downhill. The contact scanned the vehicle with a vehicle scanner and retrieved codes indicating an oil control valve failure. The contact replaced the oil control valve; however, the failure recurred. The vehicle was taken to the dealer where the fuel rail system, the fuel tube clamps, and the bolts were replaced under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the failure persisted. The vehicle was taken back to the dealer several times. The dealer replaced the battery, the engine oil, and other unknown parts; however, the failure recurred. Additionally, the contact stated that the vehicle was experiencing excessive fuel consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 157,000.

The contact owned a 2012 Kia Optima. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V363000 (Air Bags) however, it failed to prevent the recall safety risk. The contact stated that while his mother was driving at approximately 45 MPH with the grandmother seated in the front passenger seat, another vehicle cut in front abruptly and switched back into their original lane, causing the contact's mother to crash into the rear of another vehicle ahead. The air bags did not deploy. No warning light had illuminated. The contact's grandmother was taken to a local hospital for injuries including a swollen face, both arms harmed, broken teeth, 3 broken ribs, and back pain. The contact's mother was later taken in a personal vehicle to a local hospital for injuries sustained for bruising on their chest, back and neck pain, and an injured toe on her left. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.

Car went to limp mode and has code p1326. Car was towed to kia and waiting on determination of kia in korea to cover engine. Car has 63,000 miles

Driving on highway at about 60mph when the engine started knocking and the power decreased significantly. I pulled to the side of the road and called my day who came and brought his OBD 2 tester. The code was P1326 which is Knock Sensor. We had the car towed to a KIA dealer nearby and they updated the software. We picked up the car the next day. It seemed fine at first. Within two weeks the the same thing happened and we, once again had it towed to KIA. Within a few days, the service writer called and said that the engine needed to be replaced, but that KIA was denying an engine replacement. They said that they found sludge in the engine that in their opinion showed a lack of maintenance. We sent in receipts for oil changes every 5-6K miles. At this point, we do not have an answer regarding an engine replacement.

The engine caught fire and exploded after I parked it and exited the car and the recall repair was done on the engine July 5 2024 by Kia dealership.

Body paint chipping. Is known issue when speaking to insurance, Kia dealer and paint body repair.

Snow White Pearl Paint is peeling at numerous location Rear driver's side window button not working Siruis XM radio not working .Dealt with XM and stated it was a Kia antenna however Kia tells me its Sirius xm problem

The contact owned a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, smoke started to enter the vehicle. No warning lights were illuminated. The contact stated a bystander yelled at her telling her that the vehicle was on fire, and the contact exited the vehicle. The vehicle then exploded. The fire department was able to extinguish the fire. A police report and a fire department report were filed. No injuries were sustained. The vehicle was towed to a tow yard, and then it was towed to a Kia dealer. The vehicle was deemed a total loss by Kia. The contact was relating the failure to an NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) letter she received. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 100,000.

The contact owned a 2012 Kia Optima. The contact stated while driving 50-60 MPH, the vehicle experienced excessive steering efforts, which required keeping both hands on the steering wheel to prevent the vehicle from drifting out of the lane. The contact stated that the failure recurred while driving on one occasion, causing the passenger's side-view mirror to strike another vehicle, and the side-view mirror was damaged. There was no injury sustained. A Police report was filed, but the police report information was not available. Additionally, the contact stated that after the vehicle had been turned off for 10 minutes, the vehicle failed to restart and was jumpstarted. The contact stated that the failures recurred several times. The vehicle was taken to an unknown dealer, where it was diagnosed with steering and electrical failures. The vehicle was not repaired and was sold. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown. The VIN was not available.

I started the car up no lights on, started fine, no warning symptoms like loss of power, no oil consumption nothing! Started an hour and a half drive to visit family and I started hearing a weird sound almost like plastic was flapping around on the bottom. Turned down the music and it was only making this weird sound every 5-10 seconds. Pulled off of the road shut the car off and checked under the hood, the oil everything seemed fine. Started it up and heard the sound again and suddenly became worse and came to the conclusion it’s a rod knock. Had to get off the busy road so continues for maybe 1 mile and every dash light came on shut it off waited for a trailer, once we got it on the trailer the lights were gone. The dealership near me is saying they can’t do anything due to a recall update not being done but I had a newly programmed ECU that was put in in March of 2023 and I was some research and i found a few things stating the ECU would be completely up to date but kia is fighting me on it. I have also been update to date on maintenance records. Since its been at the dealership I’ve asked for the other 2 recalls that are open on it to be done while I figure out what to do with it and they bypass me asking everytime.

My snow white pearl paint is peeling on several sections of the car. I obtained quotes from 2 body shops and its recommended to repaint the entire car. peeling started in 2018 and has continued to become worse every day.

I was driving down the highway on my way to work and all of a sudden I lost power. The car was still on but it wouldn't go very fast and started smoking. Then a knocking noise started. I had to get it towed home. Car is not running. KIA refuses to take responsibility even though there is a known issue with this vehicle.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Kia sent out a safety recall notice (23V652). The letter clearly states the remedy is now available for my vehicle; that an engine compartment fire while parked or driving is the primary risk of the default; and that the recall service will take approximately 1-2 hours. I called two dealerships. Both said Kia won't send them the parts until an inspection has occurred - potentially resulting in requiring two different appointments prior to this safety recall being addressed - contrary to the verbatim language in the safety recall. I called Kia's customer service line and they confirmed that although the letter is written as described above, they won't provide parts to service centers until an inspection has been performed. I filed a complaint with them but know it won't matter unless someone with more authority gets involved. Considering this is a genuine life-safety issue - with the risk being a fire to the engine compartment - and the language in the recall notice - that the remedy is now available and the service will take 1-2 hours (no implication of multiple visits/appointments) - I think this is absolutely unacceptable. Someone needs to ensure Kia prioritizes human lives above cost when it comes to safety recalls.

The engine failed, and it is past the 100,000 mile warranty. Due to the fact that there were no warning lights at any moment prior to the engine failing, my safety and others were put at risk. The 2012 Kia Optima suddenly stopped in the middle of a major road, which could have easily caused a collision had another vehicle been any closer to me. The component was inspected by a mechanic, and there were no symptoms prior to the car stopping.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the dealer declined to perform the recall repair because the vehicle was a Canadian-manufactured vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle has not repaired. I have not been in an accident. However there are two open safety recalls for my car and I am terrified that myself or someone else is going to be injured or even killed due to this problem has yet to be resolved. The first recall for my car is the headliner plates. I took my car into my local dealership (Stokes Kia of Goose Creek) and they told me it would take 10 business days before they could inspect my car and determine what the problem is (it’s a recall so I don’t understand why they would have to identify a problem that was clear in recall letter). However, I asked if they would repair my car within that 10 day period if they “identified” the problem. They told me it could take an additional 10 business days or longer for the repair (for them to get around to fix it because they were extremely backed up). I asked if I would be provided a loaner vehicle or rental and they told me no. They instructed to try the other Kia dealership which is much further away from me. I ended up trying the other Kia dealership. However, they told me they would not provide a loaner car but they did schedule an appointment for my repair. They told me it should not take long for the repair but they could have my car for about 3 days until they can get around to fixing it. I went along because I wanted the issue fixed so I prepared to make arrangements for the possibility that I wouldn’t have a car for 3 days. However, like the day or so before my appointment Kia

The contact owns a 2012 Kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 23V652000(Service Brakes, Hydraulic) and 17V224000(Engine and Engine Cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage

Desconocido

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I did not know about this recall and my dad was driving my car caught on fire and blew up now I do not have a car please help.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN....I just know it has a fire risk.

The contact owns a 2012 Kia Optima. The contact stated that the brake lights continuously remained illuminated. The taillight bulbs blew out on several occasions. The check engine warning light was illuminated. Additionally, there were several unknown warning lights flashing. While driving at various speeds, the vehicle hesitated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 24,000.

Paint has began chipping and p Delamanating starting on the driver side column and hood.

Was driving on the road on the way back to work from lunch, started hitting the brakes at an upcoming stop light, and the car shut down. There was no lights indicating anything prior to the incident. I tried starting it again and it started smoking, I then opened the hood and all the smoke poured out. The engine bay smelled like something electrical melting or of some sort. I towed it to the dealership I work at and had my ex-kia technician coworkers look at it and said they've never seen anything like it, but did confirm the smell was electrical. OBD II reader was not reading anything at all. I was letting it sit for a while waiting for the recall to have some sort of remedy, but I've grown tired waiting so I decided to file a complaint. And I will reiterate again that NONE of the lights came on at all until my car decided to break down.

Steering wheel play, steering coupler wear

COMPONENT HAS FAILED. CAR IS NOT DRIVABLE AND THERE IS NO REMEDY FOR THE RECALL.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING CAN INCREASE THE RISK OF INJURY. I transport my child in that car and kia is not working fast enough to be fixing the problem or giving people rental cars till they get the part.

MY CAR IS A 2013 KIA OPTIMA. IT HAS BEEN CHIPPING ABOUT 1 YEAR AFTER I PURCHASED IT. NOW ITS JUST REAL REAL BAD. IT IS THE PEARL WHITE AND CHIPPED ON THE HOOD, ROOF, PASSENGER SIDE DOOR BEHIND THE DRIVER SIDE, TOP OF TRUNK, SIDE OF TRUNK, FRONT OF THE HOOD. IT LOOKS HORRIBLE.