2012 Kia Optima complaints

THE STEERING COLUMN CLUNKS WHEN TURNING LEFT OR RIGHT, PARKED OR WHEN DRIVING, IT HAS A BIG GAP (PLAY) THAT MAKES A CLUNKING NOISE WHEN TURNING THE WHEEL LEFT OR RIGHT. THE GAP AND CLUNKING NOISE IS GETTING WORSE.

BACK IN DECEMBER, WHILE DRIVING A 2012 KIA OPTIMA LX, MY STEERING WHEEL LOCKED UP AND ALL OF THE CAUTION LIGHTS CAME ON THE DASH. THE WAS NO TAPPING COMING FROM THE ENGINE UNTIL THE CAR BEGAN TO SHUT OFF. THE CHECK ENGINE, LOW OIL, FUEL ETC ALL CAME ON AND MY STEERING WHEEL BEGAN TO LOCK UP. I WAS ABLE TO PULL OFF TO THE SIDE OF A BUSY ROAD. I COULD NOT START THE CAR BACK UP. I HAD THE CAR TOWED TO A LOCAL DEALERSHIP WHERE THEY STATED THERE WAS NO OIL IN THE ENGINE AND THERE WAS SLUDGE. I KNEW THAT I HAD MAINTAINED UPKEEP ON THE CAR. THEY STATED THEY WOULD NOT HONOR A REPLACEMENT ENGINE WARRANTY. I HAD THE CAR TOWED TO OUR LOCAL GARAGE. THERE I HAD A USED ENGINE INSTALLED IN MY CAR FOR A TOTAL COST OF $4,300. I WAS ABLE TO DRIVE THE CAR. IN APRIL I RECEIVED A NOTICE/RECALL IN THE MAIL FROM KIA STATING THAT THERE WAS A ROD IN THE ENGINE WHICH CAUSED THE ENGINE TO LOCK UP AND SHUT DOWN TO IMMEDIATELY TAKE MY CAR TO GET THAT REPLACED. I HAD ALREADY PUT A USED ENGINE IN. I WAS INSTRUCTED TO SEND ALL DOCUMENTATION TO KIA FOR PROOF OF AN ENGINE INSTALLED AND ALL LABOR AND COSTS DONE TO MY CAR OUT OF MY WALLET AND I WOULD GET REIMBURSED. SINCE THEN, I HAVE HAD NOTHING BUT EXCUSES AND REASONS WHY I SHOULDN'T BE RECEIVING A REIMBURSEMENT. THERE SHOULD BE NO REASON I NEED TO PROVIDE ANY DOCUMENTATION BUT I PROVIDED A HIGHLIGHTED CHECKING ACCOUNT STATEMENT FOR PROOF OF PURCHASE OF THE ENGINE, INSTALL OF THE ENGINE, INSPECTION AND EMISSIONS, PROOF OF PURCHASE OF THE VEHICLE AND TOWING RE

WE WERE ON THE WANTAGH PKWY AS USUAL THEN WE HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE THE TIRED HAD BLOWN. WHEN ARRIVING HOME WE NOTICE THE SUN ROOF HAD EXPLODED AND ALL THE GLASS WAS INSIDE OF THE ROOF. THANK GOD THROUGH OUR INSURANCE IT WAS FIXED AND REPLACED.....WE HATE TO THINK THAT IT WOULD HAPPEN AGAIN. IF IT DOES KIA NEED TO FIX AND REPLACE IT.

THERE AN AWFUL CLICKING/CLUNKING SOUND COMING FROM STEERING WHEEL WHEN YOU TURN OR HIT A BUMP/CROSS TRACKS..BEEN TOLD HAS SOMETHING TO DO WITH FLEXIBLE COUPLING INSIDE STEERING WHEEL VEHICLE IS ALWAYS IN MOTION WHEN THIS HAPPENS CAR ONLY HAS 100600. MILES IT DOESN'T MATTER IF IN CITY OR OTHER HIGHWAYS

WHILE DRIVING VEHICLE AND MAKING A TURNS STEERING WHEEL BEGAN TO MAKE A LOUD THUNK. WHEN PARKING WHETHER TURNING LEFT OR RIGHT CAR MAKES LOUD THUNK. CALLED KIA AND THEY SAID THEY'VE BEEN HAVING PROBLEMS WITH THE FLEX COUPLING.

WHILE DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD BUT WOULD NOT RESTART. IT WAS TOWED TO A MECHANIC WHO DIAGNOSED A CATASTROPHIC ENGINE FAILURE. THE SHOP MAINTAINED THAT THE ENGINE SEIZED DUE TO APPARENT IMPROPER OIL CHANGE. THE VEHICLE WAS PURCHASED LESS THAN 30 DAYS PRIOR TO THE EVENT. THE VEHICLE WAS SUBSEQUENTLY TOWED TO A KIA DEALERSHIP WHERE THEY, TOO, WERE UNABLE TO MANUALLY TURN THE ENGINE OVER. KIA SERVICE CENTER REMOVED THE VALVE COVER AND FOUND HEAVY SLUDGE BUILT UP IN ENGINE CAUSING IT TO FAIL AND LOCK UP. KIA MOTORS OF AMERICA DENIED CLAIM DUE TO LACK OF PROPER MAINTENANCE. HOWEVER, HYUNDAI SONATA ENGINES WERE RECALLED DUE TO METALLIC DEBRIS IN ENGINE WHICH RESTRICTED OIL FLOW AND PRESENTED THE SAME MANIFESTATIONS OF ENGINE SLUDGE. KIA OPTIMA SEDANS WERE BUILT USING ENGINES MANUFACTURED AT THE PLANT CITED IN THE HYUNDAI RECALL.

THE CAR WILL NOT START AFTER A SHORT TRIP TO MARKET, SHOP FOR <HOUR, COME OUT TO START CAR TURN IGNITION, CAR WILL NOT TURN OVER, ALL DASHBOARD LIGHTS COME ON, I JIGGLE SHIFT GEAR IN PARK AND THEN TURN KEY IN IGNITION AGAIN AND IT MIGHT START AFTER A FEW OR SEVERAL ATTEMPTS. THIS HAPPENS ON CONSECUTIVE DAYS AND THEN MAY SKIP SEVERAL DAYS BEFORE ANOTHER OCCURRENCE. ON THREE VISITS TO THE DEALERSHIP AND PROBLEM CAN'T BE DUPLICATED ALTHOUGH IT HAPPENED IN OCT 2015, (41,575 MI) JULY 2016 TWO TIMES, AUGUST 21,23, 26, 27,28, SEPT 11, 12, 20, MOST TIMES IT WAS STATIONARY EXCEPT FOR THE JULY 26, 2016 WHEN I WAS DRIVING IT LOST MOMENTUM AND I PULLED OFF THE ROAD STOPPED TURNED IT OFF AND THEN IT WOULD NOT RESTART. DEALERSHIP STILL COULD NOT DUPLICATE THE PROBLEM. HAS ANYONE ELSE REPORTED THIS PROBLEM WITH KIA OPTIMA 2012? I'M AFRAID TO EVEN DRIVE THE CAR BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. I WON'T DARE TAKE THE CAR ON A TRIP I HAVE ASKED KIA CUSTOMER SERVICE TO AUTHORIZE A LOANER CAR FOR UP TO 30 DAYS SO THEY CAN TAKE THE CAR AND CHECK EVERYDAY UNTIL THE PROBLEM IS DUPLICATED. KIA WILL NOT PROVIDE A LOANER CAR SO THAT I HAVE TRANSPORTATION AND THEY CAN KEEP THE CAR TO DETERMINE THE PROBLEM.

WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, I HEARD AN ABNORMAL ENGINE NOISE AND WITH NO WARNING, MY 2012 OPTIMA STALLED WHILE BEING OPERATED AT A HIGH SPEED. THE ENTIRE INDICATOR PANEL LIT UP. THIS ALL OCCURRED IN LESS THAN ONE MINUTE. I WAS ABLE TO SAFELY PULL OVER ON THE SHOULDER, BUT I COULD HAVE POTENTIALLY CAUSED A SERIOUS CAR ACCIDENT. MY 2 YEAR OLD DAUGHTER WAS IN THE VEHICLE WITH ME. THE CAR WOULD NOT RESTART, AND WAS TOWED TO THE NEAREST DEALER IN WENATCHEE, WA. THE DIAGNOSIS WAS COMPLETE ENGINE FAILURE AS A RESULT OF FRACTURED ROD BEARINGS. I BOUGHT THIS VEHICLE CERTIFIED PRE-OWNED IN 2014 AND CATASTROPHIC ENGINE FAILURE WAS UNEXPECTED. RECORDS SHOW ROUTINE MAINTENANCE EVERY 3,000 MILES. I BELIEVE THIS INCIDENT IS A DIRECT RESULT OF AN ENGINE OIL DEFECT THAT HAS BEEN CONCEALED BY KIA.

CAR HAS BEEN MAINTAINED WITH REGULAR OIL CHANGES EVERY 3 TO 5000 MILES. CAR WAS NOT GIVING ANY ISSUES UNTIL TWO DAYS AGO WHEN THE ENGIN SHUT OFF WHILE DRIVING. WE RESTARTED IT AND IT WAS KNOCKING LOUDLY, SPUTTERING AND SQUEALING. WE TOWED IT TO A KIA DEALER THE FOLLOWING MORNING WHO RAN DIAGNOSTICS AND SAID THE ENGINE IS BLOWN AND FULL OF SLUDGE. THEY WON'T HONOR THE WARRANTY SINCE WE CAN'T PROVIDE EVERY SINGLE OIL CHANGE RECEIPT SINCE THE DAY WE PURCHASED THE CAR. WE DID PROVIDE WHAT WE COULD AS WE LIVED IN A FEW STATES WITH THE CAR AND DIDN'T ALWAYS USE THE SAME SHOP. THE CAR WAS IN MOTION WHEN THE VEHICLE JUST COMPLETELY SHUT OFF WITHOUT AND WARNING LIGHTS.

THE CARE STALED AT LOW SPEED PULLED OVER SIDE OF ROAD AND SMOKE WAS COMING FROM ENGINE, OPENED THE HOOD AND FIRE HAD STARTED AT FRONT TOP OF ENGINE UNDER THE AIR CLEANER, SOME WARE, HAS NOT BEEN DETERMINED WHAT CAUSED IT.

STOPPED AT RED LIGHT AND CAR SHUT DOWN. CHECKED UNDER HOOD WHICH HAD SMOKE COMING FROM IT. GROUND WIRE WAS MELTED. OFFICER WAS CONTACTED AND HELPED PUSH CAR TO SAFETY. TOW COMPANY WAS CALLED AND CAR WAS LOADED WE ROAD WITH THE TOW TRUCK DRIVER. HALF WAY TO DESTINATION, THE CAR WAS SMOKING HEAVILY. WE PULLED OVER AND LOOKED UNDER THE HOOD AND THERE WERE FLAMES. WE USED THE FIRE EXTINGUISHER AND THE FLAMES GOT WORSE. CAR BURNED WITH TOTAL LOSS. TOW TRUCK PARTIALLY BURNED. ..UPDATED 10/04/16 *BF *TR

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A MECHANIC. IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

GEAR OR BEARING DEFECTIVE IN STEERING COLUMN .EXCESSIVE MOTION , PLAY AND NOISE WHEN OPERATING VEHICLE . CONTACTED DEALER BUT THERE HAS NOT BEEN ANY RECALL REGARDING THIS PROBLEM . DEALER SERVICE DEPT. QUOTED REPAIR TO BE APPROXIMATELY 300 DOLLARS . WHEN IS KIA GOING TO RECALL VEHICLES WITH THIS MALFUNCTION ?

STEERING WHEEL SHAKES, RATTLES, AND CLICKS WHEN TURNING. IT SOUNDS LIKE SOMETHING IS LOOSE. GOING OVER ANY THING THAT IS NOT LEVEL (EX. RAILROAD TRACKS, SPEED BUMPS ETC) CAUSES THE STEERING WHEEL TO RATTLE AND SHAKE ALSO EVEN IF YOU ARE NOT SPEEDING. IT WILL OCCUR IN MOTION AND EVEN IF THE VEHICLE IS IN PARK, AND OFF. I AM NOT REALLY SURE WHAT THIS ISSUE IS OR WHAT REALLY CAUSED IT.

I TOOK MY CAR TO GET A OIL CHANGE AND THE GUY THAT WAS MOVING THE CAR WAS SO WORRIED ABOUT THE STEERING. HE STATED THAT I NEEDED TO GET IT SERVICED AT THE KIA DEALERSHIP ASAP. THE STEERING SEEMS TO BE CLICKING AND WHEN I HIT A SMALL DIP OR POTHOLE IN THE ROAD IT CLICKS AND SOUNDS LIKE THE WHOLE FRONT END IS COMING OFF. I WAS TOLD THAT THIS IS NOT COVERED BY THE WARRANTY WITH THE VEHICLE WHICH I THINK IS CRAZY. I COULD SEE IF IT WAS SOMETHING THAT I DID I WOULD TAKE CARE OF THAT REPAIR. HOWEVER THERE ARE A LOT OF OTHER PEOPLE THAT ARE HAVING THIS SAME PROBLEM. I'M REALLY THINKING ABOUT TRADING IN THIS VEHICLE AND MOVING ON TO SOMEONE WHO DOES TAKE CARE OF THEIR CARS AND CUSTOMERS. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THESE CARS.

WHEN U DRIVING IT . U CAN HERE NOISE IN THE STEERING WHEEL. IT HAD THE OIL LIGHT TO POP ON WHILE DRIVING ON THR FREEWAY PUT OVER. PUT SOME OIL IN IT. THEN THAT NIGHT TRYING TO CRANK IT & IT STARTED TO SMOKE & CAUGHT A FIRE.

LOUD CLICKING NOISE IN STEERING WHILE DRIVING, HARD TO TURN AT TIMES AND VERY LOUD RATTLING WHILE DRIVING ON ROUGH ROADS. MY DAUGHTER USES THIS CAR DUE TO BETTER GAS MILAGE THAN HERS TO GO TO COLLEGE SOMETIMES AND I ALSO CARRY MY 2 YEAR OLD GRANDDAUGHTER IN THIS CAR AND HAVE HAD NO PROBLEMS BEFORE NOW AND THOUGHT I PURCHASED A SAFE CAR ALL AROUND BUT BEING THAT NOTHING IS GETTING DONE ABOUT THIS POSSIBLE SAFETY ISSUE I AM CONCERNED. I WOULD HAVE RECOMMENDED A KIA TO ANYONE TILL NOW AND NOW JUST NOT SURE.

I WAS DRIVING STRAIGHT ON THE INTERSTATE AT 70 MPH WHEN THE CAR LOST THE ABILITY TO ACCELERATE AND STARTED MAKING A KNOCKING SOUND. I PULLED THE CAR OVER AND SHUT IT OFF. TRIED TO RESTART AND IT IMMEDIATELY SHUT OFF. THE OIL LIGHT FLASHED A FEW TIMES AND THAT WAS IT. THE CAR HAD 75,000 MILES WITH 30,000 PUT ON WITHIN THE ONE YEAR I HAVE OWNED IT.

STEERING WHEEL MAKES CLICKING/POPPING SOUND EVERY TIME ITS MOVED IN EITHER DIRECTION. ALSO, WHEN GOING OVER ANY SPEED BUMPS OR HOLES, VERY LOUD CLICKING AND TENSION FELT IN THE STEERING WHEEL. I HAVE BEEN RESEARCHING THIS ISSUE AND I HAVE FOUND THAT MANY CUSTOMERS HAVE THIS ISSUE AND IT SEEMS LIKE KIA HAS NOT DONE ANYTHING ABOUT IT. I DRIVE ON THE HIGHWAY EVERYDAY FOR ABOUT 65 MILES BOTH WAYS. I AM VERY CONCERNED FOR MY SAFETY AND PASSENGERS.

2012 KIA OPTIMA CAUGHT FIRE WHILE DRIVING 45 MPH & WAS UNABLE TO ACCELERATE/BRAKE. RECENTLY WAS TAKEN FOR SERVICE WITH NO ITEMS THAT WOULD CAUSE THE ISSUE...UPDATED 10/04/16 *BF *TR

WHILE DRIVING 45 MPH DOWN THE HIGHWAY, CAR STALLED, TOWED TO DEALERSHIP WHERE THEY CLAIMED THERE WAS SLUDGE IN ENGINE AND WOULD NOT REPLACE, CALLED KIA WHO STATED THAT WE WOULD HAVE TO GET ALL SERVICE RECORDS FROM DAY 1 OR THEY WOULD NOT COVER. I BROUGHT THIS CAR BRAND NEW AND WHILE I HAVE MOST SERVICE RECORDS FROM 2013 ON, I DO NOT HAVE ANY FROM BEFORE THAT BECAUSE OUR HOUSE BURNT DOWN IN APRIL 2014, NOW ITS BEEN 5 MONTHS SINCE MY CAR BROKE DOWN AND MY 2 CHOICES ARE, SAVE UP 5K WHILE STILL PAYING FOR THE CAR OR PAY FOR A VERY EXPENSIVE PAPER WEIGHT THAT DOESN'T EVEN FIT IN MY HOUSE. KIA IS GOING TO KILL SOMEONE IF THEY DON'T TAKE ACTION!

ENGINE CUT OFF PASSING SOMEONE TRAVELING AT 70 MPH. ENGINE SEIZED WITH 110,000 MILES ON IT. TOWED IT TO DEALER. ALL MAINTENANCE WAS PERFORMED TIMELY. BECAUSE THE DEALERSHIP HAD PERFORMED ALL MAINTENANCE KIA IS REPLACING ENGINE. KIA KNOWS OF THE PROBLEM WITH THIS ENGINE THAT IS WHY WARRANTY WAS EXTENDED FOR THIS ISSUE. THIS IS A HUGE SAFETY PROBLEM. HYUNDAI RECALLED THEIR CARS WITH THIS ENGINE. WHEN I PICKED UP MY RENTAL CAR THERE WERE THREE RENTALS OUT FOR THE EXACT SAME REASON. I AM GLAD I WAS DRIVING INSTEAD OF ONE OF MY DAUGHTERS OR MY WIFE. I AM GLAD I WASN'T PASSING ANOTHER CAR ON A TWO LANE ROAD WHEN THIS HAPPENED. KIA NEEDS TO FIX THIS BEFORE SOMEONE GETS KILLED.

WHILE DRIVING ON INTERSTATE AT ROUGHLY 75 MPH, CAR STALLED. WOULD START UP BUT HEARD LOUD KNOCKING SOUND. CAR WAS TOWED TO NEAREST REPAIR SHOP. AFTER DIAGNOSTIC, WAS TOLD ENGINE ROD BLEW AT 71,560 MILES. CALLED KIA CORP OFFICE AND WAS TOLD THAT THERE WAS AN ENGINE RECALL, KIA PICKED UP THE CAR AND TOWED IT TO THE NEAREST DEALERSHIP. NEXT DAY, WE CALLED TO GET A STATUS AND THE KIA IS UNABLE TO LOCATE ANY RECORD OF THE PHONE CALL AND NOW SAYING THAT THERE IS NO RECALL FOR THE ENGINE. NOT SURE WHAT TO DO AT THIS TIME. CAR WAS PURCHASE LESS THAN 3 YEARS AGO. NEW ENGINE IS ESTIMATED AT $6,000.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL FAILED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,935. UPDATED 09/30/16*LJ *CN

AT 60K MILES, STEERING HAS BECOME DIFFICULT TO MAINTAIN, STEERING COLUMN IS LOUD AND MAKES A POPPING NOISE, AND NOW THERE IS SOME TYPE OF CLUNK IN THE FRONT SUSPENSION THAT CAN BE HEARD WHEN STEERING ANGLE IS BEING ALTERED WHILE SIMULTANEOUSLY BRIDGING A BUMP. STEERING WHEEL STICKS AT SPEEDS ABOVE 55MPH, AND THUS OVER-STEERING IS NECESSARY IN ORDER TO MAINTAIN TRACKING. DEALER INFORMS ME THAT SOME $4 PLASTIC GEAR NEEDS REPLACING SOMEWHERE, BUT THAT IT WILL BE $400 IN LABOR TO REPLACE, BUT THEY CAN'T EVEN GUARANTEE REPLACING THIS PART WILL FIX THE ISSUE. WHAT A JOKE- THIS IS MY FIRST AND LAST KIA/HYUNDAI PRODUCT.

AIRBAG LIGHT CAME ON AND TOOK CAR TO DEALER. CLOCK SPRING IS FAULTY AND NEEDS REPLACED. COST TO REPLACE IS $350 ACCORDING TO KIA DEALERSHIP. I'VE READ THAT KIA HAS HAD A RECALL FOR THIS ON PRIOR MODELS AND WANT TO FILE A COMPLAINT. CAR ONLY HAS 74K MILES AND SHOULD BE COVERED UNDER WARRANTY SINCE IT DIRECTLY IMPACTS THE SAFETY FEATURES ON THIS CAR

2012 KIA OPTIMA LX ****(ELECTRONIC POWER STEERING)****THIS IS VERY UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN. WHAT IN THE WORLD IS KIA WAITING FOR, DOES SOMEONE HAVE TO BE KILLED OR SERIOUSLY HURT FROM THEIR NEGLIGENCE TO RECALL THESE PROBLEMS!!!! THE STEERING WHEEL STARTED TO MAKE A LOUD POPPING/KNOCKING NOISE, STICKS, PLAY/ VERY LOOSE WHEN TURNING LEFT TO RIGHT, WHILE DRIVING OR PARKING THE VEHICLE. HAVE TAKEN IT TO A SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, TIE ROD AND FLEXIBLE COUPLING NEEDED TO BE REPAIRED/ REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 242,000. HOWEVER, I PURCHASED THE VEHICLE IN 2014, THE APPROXIMATELY MILEAGE WAS 208,412. JUST PRIOR TO THAT THIS VEHICLE WAS STRICKLEY USED FOR FUEL TESTING/STUDIES ONLY, IN A CLIMATE CONTROL BUILDING, WHERE IT WAS ON A DINO MACHINE. THESE PROBLEMS NEED TO HAVE A RESOLUTION AND BE RECALLED ASAP.

PURCHASED A USED 2012 KIA OPTIMA ON 5/18/15 WITH 20,000 MILES ON IT FROM A KIA DEALERSHIP WHICH CERTIFIED THAT THE ENGINE WAS COVERED UNDER WARRANTY. CAR WAS SERVICED FOR OIL CHANGES AT THE RECOMMENDED INTERVALS. THE LAST OIL CHANGE OCCURRED ON 5/24/2016 FOR WHICH I PROVIDED A JIFFY LUBE RECEIPT. THE ENGINE FAILED ON 7/4/2016 AT WHICH TIME THE CAR HAD 39,520 MILES. PRIOR TO THE OIL CHANGE ON 5/24/2016 I HAD THE OIL CHANGED ON 2/26/2016 FOR WHICH I PROVIDED A HAND WRITTEN RECEIPT AS THE GARAGE IS NOT A NATIONAL CHAIN AND DOESN'T HAVE COMPUTERIZED RECEIPTS. KIA MOTORS IS REFUSING TO HONOR THE WARRANTY BECAUSE THEY SAID I DON'T HAVE SUFFICIENT PROOF OF REGULAR MAINTENANCE. I PROVIDED THEM WITH THE PROOF I HAD REGULARLY MAINTAINED THE VEHICLE BUT THEY REFUSED TO ACCEPT IT. THIS CAR SHUT OFF AT A MAJOR INTERSECTION. A NOTICE FLASHED TO PUT THE CAR IN NEUTRAL OR PARK AND RESTART THE ENGINE WHICH I DID. THE CAR RESTARTED AND I DROVE ANOTHER 10 MILES AND IT CUT OFF AGAIN IN THE MIDDLE OF A BUSY HIGHWAY AND WOULD NOT RESTART . I WENT ON THE INTERNET AND DISCOVERED THAT THERE IS A WARRANTY BULLETIN 2016-09 ON THIS ENGINE EXTENDING THE WARRANTY TO TEN YEARS 120,000 MILES . THEY EXTENDED THE WARRANTY BECAUSE THERE IS A PROBLEM WITH THE ENGINE AND ARE DENYING CUSTOMER'S WARRANTIES BY REJECTING PROOF OF REGULAR MAINTENANCE THUS NOT FULFILLING THEIR WARRANTY . THEY POSITION IS THE OIL WAS DARK BUT I LOOKED AT THE OIL AND ENGINE AND IT LOOKS FINE TO ME... IT'S DARK BECAUSE IT HAD BEEN DRIVEN

STEERING IS KNOCKING AND MAKING LOUD NOISES WHILE DRIVING VEHICLE. HAVE NOT YET TAKEN TO DEALERSHIP, BUT FROM READING OTHER COMPLAINTS KIA HAS NOT ACTED ON THIS PROBLEM FOR A RESOLUTION.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

I AM AN OFFICER (OFF. [XXX]) WITH THE MADERA (CALIFORNIA) POLICE DEPARTMENT. I INVESTIGATED A TRAFFIC COLLISION WHERE THE DRIVER OF A 2012 KIA OPTIMA COLLIDED WITH A PARKED VEHICLE GOING APPROX. 35 MPH. THE IMPACT SENT THE PARKED VEHICLE FORWARD APPROX. 3-4 FEET INTO ANOTHER PARKED VEHICLE CAUSING DAMAGE TO ALL 3 VEHICLE. THE KIA SUSTAINED SIGNIFICANT DAMAGE TO THE RIGHT FRONT BUMPER / FENDER AREA AND SHEARED THE RIGHT FRONT TIRE OFF. THE IMPACT WAS ENOUGH FOR THE KIA TO ROLL OVER AND CAUSE DAMAGE TO THE LEFT FRONT TIRE AND RIM FROM GRINDING INTO THE ROADWAY. THE PARKED VEHICLE IT COLLIDED WITH SUSTAINED MODERATE DAMAGE TO THE LEFT REAR AND DRIVER'S SIDE AREA. WHEN IT WAS SHOVED FORWARD IT SUSTAINED MINOR FRONT END DAMAGE AND CAUSED MINOR DAMAGE TO THE BACK BUMPER OF THE SECOND PARKED VEHICLE. THERE WAS CENTRIFUGAL RIM MARKS FROM THE KIA AFTER IMPACTING WITH THE FIRST PARKED VEHICLE. THE RIGHT FRONT TIRE WAS BROKEN FROM THE AXLE. THE KIA WAS HEADING N/B AND CAME TO REST IN AN ALMOST TOTAL E/B POSITION FROM THE COLLISION. MY CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY WITH SUCH AN IMPACT AND DAMAGE SUSTAINED. THE DRIVER WAS WEARING HIS SEATBELT AND DID NOT SUSTAIN ANY INJURIES. THIS OCCURRED ON A CITY STREET. THE REPORT # IS MADERA PD INCIDENT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PLAY IN STEERING COLUMN MAKING A NOISE WHEN TURN STEERING WHEEL RIGHT AND LEFT DEFECTIVE FLEX COUPLER

WHILE THE VEHICLE IS IN MOTION, THE STEERING HAS BECOME VERY LOOSE AND MAKING A CLUNKING NOISE WHEN TURNING THE WHEEL OR GOING OVER SLIGHT BUMPS, SUCH AS A REFLECTOR IN THE ROAD, THIS IS DURING ANY SPEEDS.

WHILE DRIVING ON THE HIGHWAY WE STARTED HEARING A POPPING NOISE COMING FROM THE STEERING WHEEL AND THERE ALSO HAS BEE SOME SLACK IN THE STEERING WHEEL.

DRIVING APPROX. 45MPH ON A BUSY CITY STREET, VEHICLE SUDDENLY BEGAN TO DECELERATE AND A RATTLING NOISE BEGAN GETTING LOUDER AND LOUDER FROM UNDER THE HOOD AND FINALLY ENGINE COMPLETELY CUT OFF AND WOULD NOT START AGAIN. WHILE ATTEMPTING TO GET OVER TO A SAFE AREA WHICH HAPPENED TO BE THE TURNING LANE, THE CAR ROLLED TO A COMPLETE STOP. WITH MY FAMILY IN THE CAR WITH ME, I HAD TO PUSH THE VEHICLE OVER TO PREVENT FROM BEING HIT DUE TO THE VEHICLE STALLING AND THE BACK END OF VEHICLE WAS STILL IN WAY OF ON COMING TRAFFIC. AFTER BEING TOWED TO A SERVICE CENTER, I WAS NOTIFIED THAT THE ROD BEARINGS SEIZED UP AND MY ONLY OPTION WAS ENGINE REPLACEMENT. VEHICLE WITH SUCH LOW MILEAGE SHOULD NOT NEED ENGINE REPLACEMENT.

I HAVE SENT IN COMPLAINTS ON MY KIA MANY OF TIMES AND THE ONE JUST CAME OUT ABOUT THE LATCHES, MINE IS NOT ON THE RECALL LIST. I HAVE HAD THE MIDDLE PART OF MY GLASS CRACK THE WINDSHIELD THAT WAS AND STILL UNDER WARRANTY AND MORE BUT IT SEEMS I AM BEING OVER LOOKED ON MY CAR. I GUESS THE ONLY ACTION TO TAKE IS A CLASS ACTION LAWSUIT AGAINST KIA AMERICA. WHEN YOU HAVE THE PROOF THEY STILL DO NOT BELIEVE YOU.

DRIVING THE VEHICLE THROUGH AN INTERSECTION AT APPROXIMATELY 45 MPH AND ENGINE JUST SHUT DOWN/OFF. THANKFULLY, WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD. HAD THE VEHICLE TOWED TO A KIA DEALERSHIP. SERVICE DEPT HAD THE VEHICLE FOR 2 DAYS AND WEREN'T ABLE TO DIAGNOSE THE CAUSE OR PROBLEM BUT NOTIFIED ME THAT I HAD METAL SHAVINGS IN THE ENGINE. THEY CHANGED ALL FLUIDS AND RESET THE COMPUTER, SO THE VEHICLE WOULD RUN, BUT WHEN THEY TEST DROVE THE VEHICLE, THE TECH SAID IT STILL WASN'T RUNNING SMOOTHLY. THEY SAID WE NEEDED A NEW ENGINE FOR $7000, OR ELSE WE COULD JUST DRIVE THE VEHICLE UNTIL IT QUIT RUNNING. WE DROVE THE VEHICLE FOR ABOUT ANOTHER 100 MILES WHILE TRYING TO DECIDE WHETHER TO REPAIR OR REPLACE, AND VEHICLE SEEMED TO BE RUNNING FINE BUT THEN SUDDENLY SHUT DOWN AGAIN. WE HAD PURCHASED THE 100,000 MILE WARRANTY, AND VEHICLE WAS AT 110,000 MILES. WE WERE ABLE TO SHOW ROUTINE MAINTENANCE AND OIL CHANGES. AFTER RESEARCHING, WE REALIZED THAT THESE ARE THE SAME ENGINES AND SAME "METAL SHAVING" PROBLEMS THAT WERE FOUND IN THE HYUNDAI SONATAS, AND HYUNDAI HAS ISSUED A RECALL FOR VEHICLES UNDER 10 YRS/120,000MILES. KIA IS HAVING SAME PROBLEMS FROM THE ONLINE COMMENTS/REVIEWS, BUT THEY HAVEN'T ISSUED ANY RECALLS.

I WAS DRIVING HOME ON MEMORIAL DAY WEEKEND FROM A NICE VISIT WITH MY FAMILY AND WHEN I WAS ALMOST HOME I COULD HEAR CLICKING/TAPPING SOUND AND THE ENGINE STALLED ON A MAJOR INTERSTATE. I WAS ABLE TO QUICKLY RESTART AND GET TO THE SHOULDER. STARTED UP AGAIN AND TOOK OFF BUT WHEN I TRIED TO ACCELERATE TO THE FLOW OF TRAFFIC, THE CAR WOULD NOT ACCELERATE AND WAS LOSING POWER. I WAS CLOSE TO A KIA DEALERSHIP AND WAS ABLE TO MILK IT TO THE SERVICE GARAGE. UPON INSPECTION, THEY FOUND METAL SHAVINGS PAIRED WITH A TON OF COPPER ON THE VALVE TIMING SOLENOID. CRANKSHAFT BEARINGS ARE SHOT, CAUSING LOW OIL PRESSURE, STALLING AND ERRATIC BEHAVIOR. ENGINE IS TOAST! AFTER DOING SOME RESEARCH I CAME ACROSS THIS: HTTP://WWW.HYUNDAIPROBLEMS.COM/TRENDS/SONATA-ENGINE- FAILURE. SAME ENGINE, SAME PROBLEMS AND HYUNDAI STANDS BEHIND THEIR PRODUCT. I TAKE GREAT PRIDE IN MY VEHICLE. I TAKE IT IN FOR REGULAR MAINTENANCE AND OIL CHANGES. I AM NOT AT FAULT. I WILL BE ESCALATING THIS TO THE NATIONAL TEAM AT KIA CORPORATE OFFICE AND KIA CONSUMER AFFAIRS TO GET A CASE NUMBER AS I FEEL THEY NEED TO BE HELD LIABLE TO PAY FOR THE ENGINE.THIS IS OBVIOUSLY A KNOWN ISSUE AND IT'S SAD THAT KIA IS PUTTING THE BLAME ON THE CUSTOMERS INSTEAD OF TAKING RESPONSIBILITY FOR A FACTORY DEFECT. NO CAR WITH 111K MILES ON IT WITH PROPER MAINTENANCE SHOULD HAVE THE ENGINE JUST BLOW! KIA NOT ONLY PUT MY LIFE IN DANGER BUT THEY ALSO PUT MY DAUGHTER'S LIFE IN DANGER!! I'M LUCKY I WAS IN THE RIGHT PLACE AT THE RIGHT TIME ON A MAJO

WHILE DRIVING HOME THE CAR SUDDENLY LOST ALL POWER FOR NO REASON. GOT THE CAR JUMPED AND IT STARTED BUT WAS SLUGGISH. NO INDICATING LIGHTS EVER CAME ON. DROVE THE CAR TO WORK FOR THE NEXT 2 DAYS (APPROX 450 MILES) WITH NO ISSUES SO I THOUGH IT WEIRD BUT A FLUKE. TWO DAYS LATER APPROXIMATELY 2 BLOCKS FROM MY HOUSE THE CAR SUDDENLY LOCKED UP FOR A SPLIT SECOND (HEARD THE TIRES CHIRP) BUT KEPT ROLLING. THE CAR HAD NO POWER, ALL LIGHTS, RADIO, ETC STAYED ON BUT THE ENGINE WAS NOT RUNNING. I LET THE CAR COAST INTO MY DRIVEWAY TO PARK IT. THE CAR STARTS FINE BUT THE ENGINE IS DEFINITELY SHOT. SOUNDS LIKE THE CONNECTOR RODS ARE BENT. LOUD KNOCKING AND SOMETIMES A SQUEAL THAT SOUNDS LIKE METAL ON METAL. CHECKED THE OIL AND THERE WAS MINIMAL OIL BUT AGAIN NO INDICATING LIGHTS EVER CAME ON. THE CAR IS ONLY 4 YEARS OLD WITH 127,000 MILE BUT HAS ALWAYS BEEN MAINTAINED TO KIA SPECS. UPSIDE DOWN ON THE LOAN ALREADY WHICH I WOULDN'T HAVE A PROBLEM WITH IF THE CAR RAN. NOW I OWE ON A LOAN FOR A CAR I CAN'T DRIVE.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITH A LOUD NOISE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS WEAR AND TEAR IN THE STEERING AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,853.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

CLICKING NOISE AND PULLING WHEN I TURN OR HIT A BUMP IN THE ROAD. SOUNDS LIKE MY STEERING WOULD COME APART. LOTS OF PLAY IN THE STEERING WHEEL. VERY UNSAFE. I DRIVE THE INTERSTATE TO WORK EVERYDAY AND I AM NORMALLY TRAVELING BETWEEN 70 AND 75. I FEAR MY CAR IS AN ACCIDENT WAITING TO HAPPEN WITH THE DEFECTIVE STEERING.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT TWO CYLINDERS HAD NO COMPRESSION AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE ENGINE WAS PREVIOUSLY REPLACED DUE TO THE SAME FAILURE. THE CONTACT OBSERVED STEAM COMING FROM THE ENGINE DURING THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE VIN, YEAR, MAKE, AND MODEL WERE NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

I HAVE HAD MY (2012) KIA OPTIMA SINCE 2012. I HAVE NOT HAD ANY HORRIBLE PROBLEMS UNTIL NOW. THE STEERING WHEEL CLICKS AND YOU CAN HEAR AND FEEL ANY BUMPS BECAUSE WHEN YOU EVEN HIT A SMALL HOLE IN THE ROAD THE STEERING WHEEL WILL ALSO CLICK AND MAKE A LOUD NOISE. I HAVE NOT HAD ANY WORK OR REPAIRS DONE TO THE CAR OTHER THAN THE NORMAL OIL CHANGES, TIRE ROTATION, NEW TIRES AND ALIGNMENT, BRAKE REPLACEMENT. I HAVE TAKEN CARE OF MY VEHICLE AND TO BE TOLD THAT THE STEERING WHEEL CLICKING IS SOMETHING THAT ISN'T COVERED OR THAT NO ONE IS LOOKING INTO FOR A RECALL IS SOMETHING I DON'T UNDERSTAND. I HAVE ALWAYS BACKED KIA AND EVEN BOUGHT 2 FOR MY KIDS, BUT NOW I AM STARTING TO WONDER ABOUT THE QUALITY OF THE CAR. I HAVE READ 63 OTHER COMPLAINTS WITH THE SAME PROBLEMS AND STILL NOTHING FROM THE COMPANY WITH A RECALL. I GUESS IT TAKES SOMEONE GETTING KILLED OR SERIOUSLY INJURED TO GET SOMETHING DONE ABOUT THE STEERING. I COULD SEE IF IT WAS A INTERIOR LIGHT BUT WAKE UP PEOPLE THERE IS A STEERING PROBLEM. HOW WOULD YOU FEEL IF IT WAS YOU OR SOMEONE THAT'S CLOSE TO YOU IN A VEHICLE THAT HAS FAULTY STEERING AND SOMETHING HAPPENED TO THEM.

WHILE STEERING AT SLOW AND HIGH SPEEDS THE STEERING WHEEL MAKES A LOUD KNOCKING NOISE THAT CAN BE HEARD AND FELT. THE STEERING WHEEL OFTEN GETS STUCK AND REQUIRES ADDITIONAL FORCE TO GET IT TO MOVE. THE STEERING WHEELS SOMETIMES JERKS ITSELF AND OVERSTEERS IN THE DIRECTION I'M TURNING IT IN. IT STARTED ABOUT A MONTH AGO AND WAS HAPPENING INTERMITTENTLY BUT NOW IT'S HAPPENING ALL THE TIME.

ON 5/13/16 I WALKED OUT TO MY CAR WITHOUT NOTICE AND GOT IN. AS OF THEN I NOTICED A LONG CRACK STARTING AT THE BOTTOM RUNNING UPWARDS OVER HALF WAY AND OUT TO THE MIDDLE CRACKS. I CALLED THE POLICE TO GET A REPORT BUT THE OFFICER SAID IT HAD NOT BEEN HIT FROM THE OUT SIDE AND TAKE IT TO KIA. I TOOK IT THERE AND I WAS TOLD I WAS HIT BY SOMETHING LIKE A ROCK OR BALL. THE MAN AT KIA SAID TAKE IT TO MY INSURANCE COMPANY. I TOOK IT THERE AND THE AGENT SAID IT WAS HIT BUT I HAD TO PAY $100.00 BEFORE IT COULD BE FIXED. A MAN FROM THE GLASS REPAIR CAME TO LOOK AT IT AND HE SAID IT HAS BEEN BROKEN FROM THE INSIDE AND HE COULD TELL BETTER WHEN THE OLD ONE HAS BEEN REMOVED. HE CAME OUT ON 5/3/16 TO REPLACE IT AND HE SAID THAT WHOEVER TOLD ME THAT WINDOW WAS BROKEN ON THE OUTSIDE DID NOT KNOW WHAT THEY WERE TALKING ABOUT. AFTER LOOKING AT IT VERY CLOSE HE SAID THAT WHAT BROKE IT AND MADE THE CRACKS WAS THE LAMINATED PLASTIC THAT HOLDS THE TWO PIECES OF GLASS TOGETHER AND IT WAS A DEFECT IN THE GLASS. KIA ALWAYS TELLS ME WHEN I HAVE A PROBLEM, THAT IN NO WAY THE PROBLEMS WAS FROM KIA'S MAKING THE CAR. THIS IS MY THIRD PROBLEM WITH THAT CAR THAT THEY TELL ME THEY EITHER CANNOT FIND THE PROBLEM LIKE WITH THE TRUNK OPENING UP, THE BATTERY THEY REPLACED ON ME BY TAKING OUT ALMOST A NEW ONE AND REPLACING IT WITH A OLDER ONE. NOW I HAD TO PAY OUT OF POCKET $100.00 WHEN IT WAS NO ONES FAULT ABOUT THE GLASS BUT KIA BECAUSE I STILL HAVE SEVEN MONTHS WARRANTY LEFT ON THE GLASS AND THEY DID NOT WANT

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COUPLING WITHIN THE STEERING SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

TRYING TO STATE A SHORT VERSION OF THIS BRUTAL SITUATION!! PURCHASED THE CAR WITH 60,000 MILES MY CAR IS NOW OUT OF WARRANTY HAS NOT REACHED 100,000 MILES AND THE ENGINE IS GONE. OF COURSE KIA WILL NOT FIX MY CAR I WOE $24,000 ON.

AT 60,100 MILES THE ENGINE FAILED. NO CHECK ENGINE LIGHT NO OIL LIGHT EVER CAME ON. I HAVE AN EXTENDED WARRANTY THAT DENIED IT ALONG WITH KIA CORPORATE. PREMATURE ENGINE FAILURE. MAINTAINED TO KIA STANDARDS AS WELL WITH OIL CHANGES. WITH EVERY OIL CHANGE I WAS TOLD THE OIL WAS FINE AND NOTHING SEEMED WRONG OR AMISS WITH THE OIL IN THE CAR. I TOOK MY CAR TO HAVE AN OIL CHANGE THE DAY BEFORE MY ENGINE BLEW. I WAS DRIVING TO WORK WHEN IT MADE A VERY LOUD KNOCKING NOISE AND I WAS UNABLE TO MAKE IT TO WORK. I HAD THE CAR TOWED IMMEDIATELY TO THE NEAREST DEALERSHIP. I HAVE OWNED THE CAR FOR 18 MONTHS AS THE SECOND OWNER. I AM STILL MAKING PAYMENTS.

WHILE DRIVING DOWN THE HIGHWAY AT APPX 60MPH THE CAR SUDDENLY STOPPED ON US, AND ALL OF THE INDICATOR LIGHTS ON THE DASHBOARD CAME ON-FOR THE FIRST TIME EVER. THERE WAS NO KNOCKING SOUND PRIOR TO THIS HAPPENING (WE FOUND OUT THERE SHOULD HAVE BEEN AFTER TAKING THE CAR TO THE DEALERSHIP) AFTER HAVING THE CAR TOWED TO OUR KIA DEALERSHIP, WE WERE INFORMED THAT THE ENGINE HAD SEIZED, BUT THERE WAS OIL IN THE CAR. I AM NOW HAVING TO REPLACE THE ENTIRE ENGINE. AFTER READING MULTIPLE STORIES OF THIS HAPPENING TO OTHER PEOPLE AS WELL, IT SOUNDS LIKE KIA NEEDS TO ISSUE A RECALL.