Page 14 of 19 · complaints 651–700 of 920

2012 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jul 28, 2017134,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE LANGDALE KIA DEALER, BUT THEY REFUSED TO PERFORM THE REPAIR BECAUSE IT WOULD COST $50. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

Engine
Filed Jul 26, 2017108,000 milesCA

I WAS DRIVING DOWN THE ROAD WHEN MY CAR STALLED OUT WITHOUT WARNING AND WOULD NOT START AGAIN HAD TO HAVE MY CAR TOWED TO SHOP WHERE THEY SAID MY ENGINE HAS ENTERNAL ENGINE PROBLEMS. MY CAR NEVER SHOWED ANY SIGNS OF NEEDING AN OIL CHANGE I RECENTLY CHANGED IT. I STRONGLY BELIEVE THIS FALLS UNDER THE RECALL . THIS WAS A VERY SCARY SITUATION AS IT WAS ME AND MY INFANT DAUGHTER IN THE CAR WE ALMOST GOT HIT FROM BEHIND AND HAD TO WAIT ON THE SIDE OF THE ROAD FOR 1 HOUR FOR A TOW TRUCK IN 100 DEGREE WEATHER NOT A PROUD KIA OWNER.

Power Train
Filed Jul 26, 201742,900 milesAZ

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WENT IN AND OUT OF GEAR AND FINALLY LOST ALL ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTARTED THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO WORK AND BACK HOME WITHOUT ANY ISSUES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: K32Q8186. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.

Service Brakes
Filed Jul 26, 201777,000 milesNJ

MY KIA OPTIMA ABS SYSTEM WILL RANDOMLY MAKE A CRUNCH SOUND WHEN I STEP ON THE BRAKES, AND I LOSE SOME ENGINE POWER IMMEDIATELY AFTER TO THE POINT THAT MY CAR WILL NOT ACCELERATE PAST 40 MPH. IT HAS HAPPENED SEVERAL TIMES ON BUSY HIGHWAYS WHERE I HAVE TO FEAR CAUSING A MAJOR ACCIDENT. KIA DEALER CANNOT FIGURE OUT THE ISSUE, THEY HAD MY CAR FOR A DAY AND REPAIRED THE STEERING COLUMN AND SENT ME HOME, ONLY FOR THE PROBLEM TO OCCUR AGAIN THE FOLLOWING WEEK.

Engine
Filed Jul 21, 201719,637 milesPA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING AT HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE ALLENTOWN KIA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LARGE EVAP LEAK. THE VEHICLE WAS REPAIRED, BUT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS NOT ENGAGING CORRECTLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND STATED THAT NO REPAIR WAS NEEDED AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 12422016. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE DEALER AND ROADSIDE ASSISTANCE IN THE EVENT OF A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,637.

Unknown or Other
Filed Jul 21, 2017TN

AIR CONDITIONING QUITS WORKING WHILE SITTING STILL. DANGEROUS FOR CHILDREN AND OTHERS. QUITS IMMEDIATELY AT RED LIGHT OR IN PARK.

Engine
Filed Jul 17, 2017103,000 milesFL

MY CAR HAS BEEN AT THE KIA DEALERSHIP HERE IN KEY WEST, FL DUE TO THE ENGINE SEIZING JUST LIKE THE RECALL STATES. IT HAS BEEN THERE FOR 2 WEEKS AND STILL NO WORD FROM KIA IF THEY ARE GONNA FIX IT. I HAVE BEEN WITHOUT A CAR FOR THAT PERIOD AND AM BEING TOLD THERE IS NO TIMETABLE ON THIS AS WELL. SO AFTER TWO WEEKS I DON'T EVEN KNOW IF IT WILL BE FIXED OR ANYTHING. THE VEHICLE SEIZED UP WHILE DRIVING IT, WAS LUCKY ENOUGH TO PULL TO A SIDE PARKING LOT.

Engine
Filed Jul 17, 2017124,890 milesIA

TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 45 MPH OFF OF THE INTERSTATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER INTO A PARKING LOT. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT LEFT THE VEHICLE OVERNIGHT AND HAD IT TOWED TO MIDAS (6500 SE 14TH ST, DES MOINES IOWA, 50320) THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. DUE TO THE $7,000 REPAIR COST, THE CONTACT DECIDED TO SELL THE VEHICLE DUE TO THE VALUE OF THE VEHICLE PER THE MILEAGE AND CONDITION. THE MANUFACTURER WAS CONTACTED IN JULY OF 2017 AFTER FINDING OUT A MONTH EARLIER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), AFTER THE VEHICLE HAD ALREADY BEEN SOLD. THE FAILURE MILEAGE WAS 124,890. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jun 27, 201780,000 milesOH

CLOCKSPRING MALFUNCTIONING IN STEERING WHEEL WHICH IS IMPACTING THE AIR BAG FUNCTIONALITY.

Steering
Filed Jun 21, 201749,000 milesTX

WHEN STREERING THE VEHICLE, IN MOTION OR STILL, THE STEERING WHEEL MAKES A CLICKING SOUND. GOING OVER ANY BUMP IT RATTLES N SHAKES.

Fuel/Propulsion System
Filed Jun 15, 201775,000 milesWA

TURBO FEED AND RETURN LINES LEAKING CAUSING IT TO LOSE OIL WHICH COULD CAUSE TO ENGINE FAILURE. I HAVE JUST HAD AN ISSUE WITH THE LINES LEAKING IN WHICH KIA WILL WARRANT THESE EVEN THOUGH THEY PLAY A VITIAL PART IN ENGINE OPERATION. CURRENTLY I HAVE SEEN MANY ISSUES ON FORUMS AND WEBSITES SO NOT JUST A FEW CARS. SHOULD HAVE A RECALL JUST LIKE THE ENGINE RECALL ISSUES. THIS COULD CAUSE THE ENGINE TO STALL THEREFORE DEATHS COULD OCCUR. THIS NEEDS TO BE SERIOUSLY RECALLED MAY CAUSE ENGINE FIRES FROM HEAT ON THE EXHAUST AND OIL LINE DIRECTLY ABOVE IT LEAKING.

Engine
Filed May 30, 2017FL

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed May 30, 201786,155 milesNC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED AND ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENALDO KIA AT 4425 E DIXON BLVD, SHELBY, NC 28152, PHONE NUMBER: 704-406-8100, WHERE IT DIAGNOSED WITH A THROWN CONNECTING ROD IN THE ENGINE AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BUT THE CONTACT STATED THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ENGINE WAS REPLACED ON THREE OCCASION WITHIN A YEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PREVIOUSLY REPLACED THE ENGINE AT NO COST TO THE CONTACT. THE CONTACT STATED THAT THE VEHICLE WAS BACK AT THE DEALER AWAITING REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 86,155.

Engine
Filed May 27, 201771,000 milesGA

ENGINE STARTED MAKING LOUD CLICKING NOISE LOST POWER WHILE DRIVING HOME ON BUSY HIGHWAY TOOK CAR TO NEAREST AUTO SHOP OWNER STATES SOUNDS LIKE INTERNAL ENGINE PROBLEM ADVISED TO HAVE CAR TOWED TO KIA DEALERSHIP HAD CAR TOWED ON 04/22/2017 TO DEALERSHIP. HAVE NOT RECEIVED ANY NOTICE OF A RECALL .CAR HAS BEEN SITTING AT DEALERSHIP FOR OVER A MONTH THEY CALLED AND STATED THAT CAR HAD INTERNAL ENGINE PROBLEMS BUT STILL HAVE NOT STARTED ON REPAIRING THE CAR HAS BEEN AT DEALERSHIP FOR OVER A MONTH.

Engine
Filed May 20, 201769,000 milesNC

I HAD PULLED OUT ON A BUSY HIGHWAY DURING HIGH VOLUME TRAFFIC. APPROXIMATELY 1/2 BLOCK DOWN HIGHWAY, MY OPTIMA STARTED TO MAKE A "SPUTTERING" NOISE. THEN THE ENGINE DIED WHILE I WAS DRIVING. I DIDN'T HAVE TIME TO GET TO SIDE OF ROAD. I ENDED UP STALLING GOING APPROXIMATELY 40 MPH WHILE THE VEHICLES BEHIND ME SLAMMED ON THEIR BRAKES TO AVOID HITTING ME.

Engine
Filed May 18, 201750,000 milesNC

MY KIA OPTIMA HAS 50,000MILES . I WAS DRIVING 70MPN ON THE HIGHWAY, KIA ENGINE STARTED TO KNOCK VERY QUIETLY AND SHUT DOWN . LOST MY POWER STEERING . LUCKY CARS DIDN'T CRASH INTO ME CAUSE I HAD LITTLE BABY IN THE CAR. DROVE TO THE SIDE OF HIGHWAY.CAR WAS TOWED TO MY HOUSE. MECHANIC CAME OVER TO MY HOUSE AND TOLD ME MY ENGINE IS TOASTED. SITTING IN THE GARAGE FOR COUPLE MONTHS CAUSE IT NEEDS NEW ENGINE. CANT AFFORD NEW ENGINE.

Electrical System
Filed May 16, 201798,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND STATED THAT A RECALL WOULD BE ISSUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Engine
Filed May 12, 2017151,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 50 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Electronic Stability Control (esc)Fire
Filed May 11, 2017120,000 milesGA

TODAY WAS THE 2ND TIME I WAS DRIVING MY VEHICLE AND THE ELECTRICAL SYSTEM FAILED AND MY CAR SYSTEM SHUT DOWN. I HAD NO ABILITY TO STEER, BRAKE, SMOKE STARTED COMING OUT OF THE VENTS ALL THE LIGHTS STARTED FLASHING. HERO CAME TO ASSIST, OPENED THE HOOD SMELLED MELTING PLASTIC/RUBBER. STARTED SPARKING, CAR TURNED BACK ON ITS OWN. CAR IS NOT AT ED VOYLES KIA IN MARIETTA GEORGIA. KIA HAS REPLACED MY ENGINE TWICE. UNFORTUNATELY I AM AT 120K MILES OUT OF WARRANTY.

Engine
Filed May 9, 201756,000 milesFL

ENGINE FAILED IN MAY OF 2016 (ENGINE ROD FAILURE AND KNOCKING). KIA VOIDED OUR POWER TRAIN WARRANTY AND SAID WE WOULD HAVE TO PAY $6000 FOR REPLACEMENT. THE VEHICLE SAT FOR CLOSE TO A YEAR UNTIL THE RECALL NOTICE WAS LEAKED. DUE TO THE VEHICLE SITTING IN OUR DRIVEWAY KIA SAID WE WOULD HAVE TO PAY FOR ALL ISSUES FOUND OUTSIDE OF THE ENGINE. WE PAID $1497 FOR THOSE REPAIRS AND DROVE THE VEHICLE FOR ONE DAY. THAT SAME DAY WE GOT A CHECK ENGINE LIGHT AND "KIA OF ORANGE PARK" SAID THE TRANSMISSION SENSOR IS BAD AND WE HAVE TO PAY ANOTHER $400 FOR REPLACEMENT. THE ENGINE WAS REPLACED WITH NO CHARGE BUT KIA IS STATING THAT OUR VEHICLE DID NOT QUALIFY FOR THE RECALL. WE MADE PAYMENTS ON A VEHICLE FOR CLOSE TO A YEAR AND STILL ARE A SINGLE CAR FAMILY. WE ARE LOOKING TO RECOVER THE FUNDS SPENT ON THIS VEHICLE.

Engine
Filed May 9, 201762,000 milesTN

CAR JUST STOPEVEN THED WHILE DRIVING DOWN STREET IN TOWN. ENGINE LIGHT CAME ON AS CAR DIED, NO PRIOR WARNING. CAR HAD BEEN SERVICED REGULARLY WITH NO PROBLEMS DETECTED. KIA TECHNICIAN AT DEALERSHIP STATED THAT ENGINE HAD SEIZED. BLAMED ENGINE PROBLEM ON IMPROPER MAINTENANCE EVEN THOUGH I HAD PROOF OF REGULAR ON SCHEDULE MAINTENANCE. KIA REFUSED TO HONOR WARRANTY. WHEN I LOOKED UP PROBLEM ON COMPUTER FOUND THAT THERE HAD BEEN SEVERAL COMPLAINTS OF THIS SAME PROBLEM AND WAS ATTRIBUTED TO FAULTY ENGINE DESIGN CAUSING METAL SHAVINGS FROM BEARINGS THAT CLOOGED OIL PORTSCREATING SLUDGE AND EVENTUALLY ENGINE FAILURE. KIA REPRESENTITIVES STATED THAT THEY KNEW NOTHING OF THIS PROBLEM AND AGAIN DENIED TO HONOR WARRANTY IN NEGOTIATIONS.

Engine
Filed May 5, 2017129,000 milesNC

I WAS DRIVING DOWN THE HIGHWAY AND MY ENGINE STARTED MAKING A CLICKING/KNOCKING SOUND AND LOST ALL POWER. IT COMPLETELY STOPPED WORKING. AFTER I HAD IT TOWED, THE MECHANIC TOLD ME IT SOUNDED LIKE THERE WAS BEARING THAT HAD WORN OFF IN THE BOTTOM OF MY ENGINE.

Engine
Filed May 5, 2017169,000 milesKY

I WAS DRIVING MY 3 YR OLD KIA OPTIMA AT 55 MPH ON A TWO WAY ROAD WITH NO SHOULDER AND THE ENGINE SUDDENLY AND VIOLENTLY STARTED KNOCKING AND SHAKING. I LOST ALL POWER TO THE CAR AND WAS NEARLY HIT FROM BEHIND AS I SLOWLY TRIED TO COME TO STOP ON THE SIDE OF THE ROAD WITH NO POWER. IT WAS SCARY AS HECK AND I AM GLAD TO BE ALIVE. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR 5 MONTHS AS I TRY TO SAVE ENOUGH MONEY TO HAVE A NEW ENGINE INSTALLED. I STILL OWE $8,000.00 FOR THIS CAR AND THE KIA DEALERSHIP WANTS $8000.00 TO PUT A USED ENGINE IN IT.

Electrical System
Filed Apr 29, 201782,000 milesTX

MY VEHICLE WAS IN MOTION, WHEN IT ALL OF A SUDDEN STOPPED AND THE GAUGES BEGAN TO ACT UP. I THEN CHECKED UNDER THE HOOD AS SMOKE WAS DETECTED MY TURBO SEEMED TO BE VERY HOT AND BRIGHT RED. THE ENGINE BECAME LOCKED AND THE VEHICLE NEVER STARTED EVER SINCE.

Steering
Filed Apr 27, 2017NC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CLICKING NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN AND IT WAS ALSO LOOSE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemFire
Filed Apr 16, 2017IN

OPEN CAR DOOR AND NOTICED A BURNING SMELL OF ELECTRICAL, SMOKE COMING FROM DOOR SILL.BY THE TIME I GOT COVER OFF SMOKE AND FLAME COMING FROM THE LETTERING THAT LIGHTS UP WHEN DOOR OPENS. THE CAR WAS PARKED IN GARAGE.

Steering
Filed Apr 11, 201751,000 milesTX

AT 40,000 MILES THE STEERING BEGAN GETTING 'STICKY' OR 'STUCK' AT THE 12 OCLOCK POSITION. IT WAS PARTICULARLY NOTICABLE WHEN CRUISING DOWN THE HIGHWAY. IT GOT SO BAD THAT IT WAS IMPOSSIBLE NOT TO OVERCORRECT AND VEER LEFT AND RIGHT (MILDLY). THE DEALER REPLACED A PART CALLED THE FLEX COUPLER AND THE PROBLEM VANISHED. ONE YEAR LATER, AT 51,000 MILES THE CAR IS DOING THE EXACT SAME THING AGAIN. NOW, HOWEVER, THE CAR IS OUT OF WARRANTY (BY A MONTH). THE DEALER TELLS ME THAT IT NEEDS A NEW STEERING COLUMN AND THAT WILL COST ME <> 1500 DOLLARS. IF MY EXPERIENCES ARE ANY INDICATION, I WILL BE REPLACING STEERING PARTS EVERY 10,000 MILES??? BAD STEERING IS VERY PRETTY UNSAFE GUYS. THINK WE CAN DO SOMETHING ABOUT THIS? I'M NOT THE ONLY PERSON WITH THIS PROBLEM.

Electrical System
Filed Apr 11, 20175 milesFL

MY CAR STARTED SMELLING LIKE BURNING PLASTIC AND THEN IT COMPLETED SHUT OFF. THANKFULLY I WAS ALREADY IN A TURNING LANE WHEN THIS HAPPENED. I ONLY HAD 60K MILES ON THE CAR AT THAT TIME. SEEMED LIKE AFTER MY ENGINE WAS REPLACED MY WINDOWS STOPPED ROLLING UP. THEN MY FUEL PUMP WENT OUT. I NOTICED THAT IT FELT LIKE SOMEONE WAS PRESSING ON MY BRAKE AS I WAS TRYING TO GO AND THEN MY TRACTION CONTROL LIGHT WOULD COME ON. WE FIXED THIS. NOW IT NOT EVEN A YEAR LATER AND ITS DOING IT ALL OVER AGAIN. THIS IS NOT SAFE AS PEOPLE ARE BEHIND ME WHEN THIS HAPPENS.

Engine
Filed Apr 11, 201774,000 milesNJ

WHILE DRIVING MY CAR IT JUST STOPPED RUNNING. IT COMPLETELY JUST DIED. NO ENGINE WARNING LIGHT, NO OIL LIGHT, NO WARNING LIGHTS AT ALL. I COULD NOT GET IT TO START UP AGAIN AND HAD TO HAVE TO TOWED TO MY LOCAL MECHANIC SINCE IT WAS LATE AT NIGHT. THE MECHANIC TOOK LESS THAN 5 MINUTES TO DETERMINE THAT THE ENGINE HAD JUST SEIZED. WHAT THE HECK!!

Engine
Filed Apr 11, 2017110,000 milesOR

ON APRIL 5TH 2017, MY KIA OPTIMA STARTED TO MAKE A HORRIBLE SOUND. I WAS ON HWY 26 HEADED INTO PORTLAND OR. GOING THROUGH THE TUNNEL, AS I WAS GOING INTO THE TUNNEL THE HORRIBLE KNOCKING NOISE STARTED. THERE WAS CARS IN FRONT OF ME AND CARS BEHIND ME. THIS WAS AT 4:30 AM.. ALL THE LIGHTS ON THE DASH CAME ON, I HAD NO BRAKES, NO STEERING AND NO WAY TO ACCELERATE. DRIFTED TO THE SIDE AND HAD IT TOWED.

EngineFire
Filed Apr 3, 201757,600 milesTX

I WAS DRIVING HOME FROM WORK ON A QUIET RESIDENTIAL STREET WHEN MY 2012 KIA OPTIMA EX SUDDENLY QUIT. I COASTED INTO AN OFFICE PARKING LOT WHERE I SAW SMOKE COMING FROM THE ENGINE. I EXITED THE CAR, OPENED THE HOOD AND SAW THAT THE ENGINE WAS ON FIRE. SUDDENLY, THE FLAMES HIT THE FUEL LINE AND THE ENGINE EXPLODED SHOOTING FLAMES 10 FEE HIGH. I WAS DESPARATELY TRYING TO GET EVERYTHING VALUABLE OUT OF THE CAR WHILE CALLING 911. IT TOOK 4 FIREFIGHTERS TO PUT OUT THE FLAMES . THANKFULLY, THE WHOLE AUTOMOBILE WASN'T CONSUMED. IT WAS DEEMED A TOTAL LOSS. THIS VEHICLE ONLY HAD 57,600 MILES ON IT AND WAS STILL UNDER MANUFACTURER WARRANTY.

Engine
Filed Mar 15, 201791,115 milesAL

I WAS DRIVING DOWN THE HIGHWAY AND MY 2012 KIA OPTIMA LOST POWER WITH NO WARNING SIGNS. I HAD IT TOWED TO A MECHANIC ONLY TO FIND THAT THE MOTOR WAS LOCKED UP. DID I MENTION THAT I HAD JUST BOUGHT THE CAR FROM BOYLES AUTO SALES IN JASPER, ALABAMA ON FEBRUARY 3, 2017 AND THE CAR QUIT ON FEBRUARY 26, 2017 NOT EVEN 30 DAYS SINCE THE PURCHASE OF MY CAR. UNFORTUNELY, SINCE WE PAID CASH FOR THE CAR THE DEALER BASICLY TOLD US HE WOULDN'T DO ANYTHING. SO NOW I AM WITHOUT A VEHICLE AND HAVING TO FIND MORE MONEY TO REPLACE THE MOTOR IN THE CAR THAT THIS DEALER SOLD ME. AFTER FURTHER RESEARCH I HAVE LEARNED THAT KIA HAS PROBLEMS WITH THE KIA OPTIMA'S FOR SEVERAL YEARS AND THE 2012 THAT I PURCHASED IS INCLUDED. THE MECHANIC TOLD US THAT ALL THE COMPONENTS OF THE CAR THAT SHOULD HAVE OIL, WATER, ANY TYPE OF FLUID WAS FINE BUT THAT SOMETHING INTERNAL HAD STOPPED OPERATING AND CAUSED THE MOTOR TO LOCK UP.

Unknown or Other
Filed Mar 14, 2017NC

LEATHER ON DOOR HANDLES ARE PEELING.

Engine
Filed Feb 7, 2017148,550 milesPA

LOUD KNOCKING SOUND COMING FROM ENGINE, THEN CHECK ENGINE LIGHT CAME ON. MADE TO DEALERSHIP AND DISCOVERED A BAD OIL PUMP CAUSED METAL TO FLOW INTO THE ENGINE AND WEAR THE CONNECTING RODS AND DESTROY THE ENGINE. KIA KNEW THERE WERE PROBLEMS WITH THE 2012 KIA OPTIMA 2.4L ENGINE AND YET DID NOTHING TO RECTIFY THE ISSUE. NOW THEY WANT ME TO PAY $6000 FOR A NEW ENGINE WHEN THEY KNEW THERE WAS AN ISSUE WITH THE 2012 OPTIMA ALL A LONG.

Engine
Filed Jan 24, 201775,000 milesTX

CAR STALLED OUT AT 55 MPH WHILE EXITING OFF RAMP FROM HIGHWAY DURING MORNING RUSH HOUR TRAFFIC WITH FAMILY INSIDE. DASH LIT UP WITH ALL WARNING LIGHTS (BATTERY, OIL, CHECK ENGINE). WAS ABLE TO START THE CAR AGAIN AND CONTINUED DRIVING. THAT SAME AFTERNOON WHILE DRIVING HOME, STARTED HEARING A KNOCKING NOISE UNDER HOOD WHILE STOPPED AT A RED LIGHT. ONCE GREEN, I ACCELERATED IN WHICH THE KNOCKING BECAME FASTER/LOUDER. PULLED OVER AND LOOKED UNDER THE HOOD INCLUDING CHECKING THE OIL. DIP STICK SHOWED NORMAL LEVEL WITHOUT ANY SIGN OF DEBRIS. DROVE 1/2 A MILE TO MY HOUSE AT 30 MPH (POSTED SPEED LIMIT) IN WHICH THE KNOCKING WAS VERY DISTINCT. PARKED THE CAR. TODAY, HAD THE CAR TOWED BY AAA TO DEALERSHIP AFTER I CALLED AHEAD TO INFORM THEM OF THE ISSUE. PROVIDED A COPY OF THE EXTENDED WARRANTY LETTER THAT I HAD RECEIVED IN THE MAIL 6 MONTHS PRIOR REGARDING THE SHORT BLOCK ISSUE/FAILURE. APPEARS THAT THIS IS A CATASTROPHIC ENGINE FAILURE (AT 75K MILES) AND NOW DEALERSHIP IS WANTING ALL RECORDS RELATED TO OIL CHANGES. CAR CURRENTLY IN SHOP AWAITING FURTHER INSPECTION. *TR

Engine
Filed Jan 20, 201775,000 milesVA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Visibility › Sun/Moon Roof Assembly
Filed Jan 19, 201799,000 milesTX

SUNROOF SHATTERED WHILE DRIVING. *TR

Steering
Filed Jan 17, 2017TX

COLUMN SHAKED AND RATTLED WHEN I WENT OVER BUMPS OR MADE TURNS, THE DEALER, CLASSIC KIA IN LEWISVILLE TX, CHARGED ME $689 TO REPAIR. PER MY INTERNET SEARCH THIS IS A KNOWN PROBLEM AND TAKES APPROXIMATELY 45 MINUTES TO REPAIR AND THE PART COST A MAX OF $15

EngineFire
Filed Nov 25, 201640,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE AND A PREMATURE BUILD UP OF ENGINE SLUDGE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE FOR DIAGNOSTIC TESTING AND ADVISED THAT THE MOTOR BE REPLACED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE MANUFACTURER PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Nov 22, 2016TN

I TOOK CAR IN FOR THE CLICKING NOISE IN STEERING WHEEL. WHILE CAR WAS UP INAIR ON STANDS. THE REP STATED THEIR WAS A SMALL LEAK COMING FROM THE TURBO OIL FEED LINE. HOWEVER IT WAS NOT COVER UNDER WARRANTY BECAUSE ITS NOT THE TURBO. I TOLD THE IT IS IF ITS FEEDING THE OIL. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT IT IS A COMMON ISSUE WITH ALL OF THEIR CARS AND THEY ARE REFUSING TO FIX THE ISSUE. I TOLD THE REP THAT IF THE OIL CAUSES A BURNING SMELL IT CAN CAUSE A FIRE. I WAS TOLD THE MANAGER WOULD CALL ME BUT NOW THEY ARE NOT TAKING MY CALLS ABOUT REPLACING THE LINE TO THE TURBO.

Steering
Filed Nov 21, 201652,827 milesTX

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN VIBRATED AND A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN WOULD NEED TO BE REMOVED IN ORDER TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,827. THE VIN WAS UNAVAILABLE.

Steering
Filed Nov 15, 201698,696 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL MADE A LOUD CLUNKING NOISE AND BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,696.

Steering
Filed Nov 14, 201685,000 milesTX

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOCK IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Steering
Filed Nov 14, 2016TX

I HAVE A 2012 KIA OPTIMA AND MY STEERING WHEEL IS MAKING A LOUD CLANKING NOISE WHEN I HIT A BUMP IN THE ROAD OR SLIGHTLY TURN THE WHEEL . I HAVE SEARCHED ON LINE AND IT'S SAYING IT IS A CLUSTER NOT SURE WAT THAT IS I HAVE BEEN TOLD IT SHOULD BE UNDER RECALL BECAUSE THAT CAN CAUSE THE STEERING WHEEL TO LOOSE IT'S DIRECTIONS AND I COULD EITHER CAUSE AND ACCIDENT OR BE PART OF ONE

Steering
Filed Nov 10, 201665,000 milesFL

MY 2012 KIA OPTIMA SX T-GDI ONLY HAS 70K MILES AND IS GIVING ME STEERING ISSUES (LOUD POPPING/CLICKING NOISES, WHICH YOU CAN FEEL AS WELL). THESE ISSUES ARE FELT AT ALL DIFFERENT SPEEDS, AND ALL DIFFERENT TURNING ANGLES. I WAS INFORMED, AS MANY PEOPLE HAVE, THAT THE FLEX COUPLING NEEDS TO BE REPLACED ($4 PART, BUT OVER $200 IN LABOR). I AM NOT WILLING TO PAY THIS DUE TO A FAULTY PART, SO KIA NEEDS TO STEP UP AND ISSUE A RECALL BEFORE IT'S TOO LATE! IN CONDUCTING MY OWN RESEARCH, I AM ONE OF HUNDREDS THAT ARE HAVING THIS SAME EXACT ISSUE.

Engine
Filed Nov 6, 201680,000 milesIN

I BOUGHT MY 2012 KIA OPTIMA USED WITH 68K MILES ON IT IN MARCH 2016. I HAVE HAD THE CAR FOR ABOUT 8 MONTHS AND IT NOW HAS 80K MILES. THE CAR CONSUMES A LOT OF OIL. I HAVE GIVEN THE CAR 4 OIL CHANGES SINCE PURCGASE AND HAVE NOT SEEN WHERE IT MAY BE LEAKING OIL UNDERNEATH THE CAR. WHEN ACCELERATING, THERE ARE TIMES WHEN THEY CAR WILL STALL FROM A LACK OF POWER AND I WILL HEAR A TICKING SOUND WHEN IT STALLS. AFTER DOING SOME RESEARCH, I HAVE FOUND WHERE THIS IS A COMMON COMPLAINT WITH THIS, AND OTHER KIA MODELS', MOTOR. THIS IS MY ONLY TRANSPORTATION TO AND FROM WORK. I HAVE HAD THE CAR FOR 8 MONTHS AND HAD TO FINANCE THE ENTIRE COST. IF MY CAR'S SYMPTOMS ARE SYNONYMOUS WITH THE OTHER COMPLAINTS, I SUSPECT MY MOTOR WILL BE DONE WITH IN THE NEAR FUTURE AND I ABSOLUTELY CANNOT AFFORD TO REPAIR OR REPLACE A NEW MOTOR!

Vehicle Speed Control
Filed Nov 6, 201670,000 milesOH

VEHICLE LOSES ACCELERATION WHEN DRIVING, HAVE TO LET GO OF GAS PEDAL AND PUSH AGAIN TO GAIN ACCELERATION AGAIN

Fuel/Propulsion System
Filed Oct 20, 2016101,000 milesTN

HIGH PRESSURE FUEL PUMP WENT OUT. AFTER CONTACTING DEALER FOR PART, I WAS TOLD THEY KEEP THEM IN STOCK BECAUSE IT WAS A COMMON PROBLEM. THE COST WAS $689 PLUS LABOR.

Engine
Filed Oct 20, 201685,000 milesWV

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING AT A LOW SPEED, THE ENGINE BLEW OUT WITHOUT WARNING. THE DEALER DIAGNOSED THAT THERE WERE TURBO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. UPDATED 03/29/17*LJ UPDATED 06/25/18*JB

Engine
Filed Oct 12, 201674,668 milesIL

I WAS DRIVING HOME FROM WORK AT A SPEED OF 45 MPH WHEN I HEARD SOME KNOCKING. AS I SLOWED TO AN INTERSECTION THE NOISE STOPPED UNTIL I ACCELERATED ONCE AGAIN. GOT BACK UP TO 40-45 MPH AND ALL THE ENGINE LIGHTS CAME ON AND THE CAR STALLED. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD I WAS ON DURING RUSH HOUR. NOT REAL SAFE! AT WHICH POINT THE CAR STARTED SMOKING AND SMELLING LIKE AN ELECTRICAL FIRE. I OPENED THE HOOD AND WHITE SMOKE WAS POURING OUT. THE VEHICLE WAS THEN TOWED TO KIA DEALERSHIP AND THE SERVICE DEPARTMENT WAS ALREADY CLOSED. I CALLED IN THE MORNING AND ASKED ABOUT THE ELECTRICAL SMELL. HE SAID IS MOST LIKELY A BLOWN MOTOR.??? HE DIDN'T LOOK AT THE VEHICLE YET AND TOLD ME IT'S A BLOWN ROD IN THE MOTOR?? LATER THAT DAY I STOPPED INTO THE KIA DEALERSHIP TO SEE IF IT WAS LOOKED AT YET. THEY TOLD ME IT WON'T BE LOOKED AT UNTIL TOMORROW. HE DID SAY THAT HE WENT OUT TO SEE IF IT WOULD START AND SAID IT DIDN'T TURN OVER AND HE CAN GUARANTEE IT'S THE BLOWN ROD. THAT'S WITHOUT A MECHANIC LOOKING AT IT. KIA KNOWS THESE ENGINES ARE CRAP AND IS CHOOSING TO GIVE PEOPLE THE RUN AROUND. I AM THE ORIGINAL OWNER OF THE CAR AND HE FIRST COULDN'T FIND ME IN THE COMPUTER. THAT WAS THE FIRST THING I SHOWED HIM WHEN I WALKED IN THE DOOR WAS MY COPY FROM THE DEALERSHIP. ALL OF A SUDDEN HE FOUND ME IN THE SYSTEM. HE ALSO SAID SINCE I SERVICE THE CAR'S OIL MYSELF I HAVE TO PROVIDE ALL THE RECORDS WHEN I PURCHASED OIL AND FILTERS OTHERWISE THE 100K WARRANTY WOULD BE VOID. WE DON'T KEEP TH

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Optima → · Every Optima year → · How the figures are calculated →