TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING, THE VEHICLE LEAKED OIL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHOTTENKIRK KIA OF WEST BURLINGTON (309 SOUTH GEAR AVENUE, WEST BURLINGTON, IA 52655, (319) 249-6627) AND THE OIL FILTER WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY COULD REPLACE THE ENGINE IF IT FAILED. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
2012 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
I WAS DRIVING ON THE FREEWAY IN THE STATE OF UTAH. I WAS GOING 65 MPH ON THE FREEWAY WHEN THE CAR STARTED SHAKING, FOLLOWED BY A STALL ON THE ENGINE THAT FORCED ME TO SLOW DOWN AND PARK ON THE SIDE OF THE FREEWAY. I HAVE NO IDEA WHAT HAPPENED BUT I HEARD CRACKING NOISE COMING FROM THE ENGINE. NOW THE CAR WON'T TURN ON.
WHILE DRIVING ON THE HIGHWAY I HAVE NOTICED THAT THE STEERING WHEEL STICKS WHEN I AM TRYING TO KEEP THE CAR GOING STRAIGHT IN MY LANE. IT'S TRICKY TO MOVE THE STEERING WHEEL WHILE DRIVING ESPECIALLY AT HIGH SPEED. THE STEERING WHEEL DOESN'T MOVE FREELY TO PERFORM SHORT STEERING CORRECTIONS. YOU DON'T NOTICED THIS IN THE TURN BUT ON STRAIGHT ROAD DRIVING
THE 2012 KIA OPTIMA EX CONTINUOUSLY SHUTS OFF AT RANDOM TIMES WHILE DRIVING WITHOUT WARNING. I HAVE DONE BASIC MAINTANCE AND NON HAVE SOLVED THE ISSUE. THIS IS A SAFETY ISSUE BECAUSE THERE IS NO WARNING AND IT COULD CAUSE A SERIOUS ACCIDENT AMONGS OTHER INVOLVING ME AND MY CAR.
CAR SEEMS LIKE IS BURNING OIL AND ALSO OIL LEVEL IS GOING DOWN PRETTY QUICKLY.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THERE WAS EXTREMELY POOR VISIBILITY. ALSO, THE OIL LIGHT RANDOMLY ILLUMINATED SEVERAL TIMES. THE DEALER (OSSETT KIA SOUTH, 2680 MT MORIAH RD, MEMPHIS, TN 38115, (901) 328-8173) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE CONTACT REPLACED THE HEADLIGHT ASSEMBLIES MORE THAN FIVE TIMES, BUT THE VISIBILITY WAS STILL POOR. THE CONTACT ALSO NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE DEALER INDICATED THAT WITHOUT THE CHECK ENGINE INDICATOR ILLUMINATED, THEY WOULD NOT REPLACE THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE WARRANTY EXPIRED WITHOUT THE PART BEING REPLACED. THE FAN ALSO FAILED TO FUNCTION, BUT THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO PERFORMED A REPAIR PER AN UNKNOWN RECALL REGARDING THE STEERING; HOWEVER, THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE STEERING COUPLER AND THE STEERING WHEEL WAS NO LONGER STRAIGHT. ALSO, THE SUN ROOF AND MOON ROOF GLASS HAD A CRACK GOING DOWN TO THE DRIVER'S SIDE OF THE VEHICLE WHERE IT MET THE WINDSHIELD. THERE WAS ALSO AN ABNORMAL NOISE PROGRESSING DUE TO THE FAILURES. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE STEERING FAILURE, HEADLIGHT FAILURE, AND MOISTURE IN THE REAR CAMERA. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FRONT LOW BEAMS VERY DIM, CAN BARELY SEE AT NIGHT. HAVE TO USE HIGH BEAMS IN ORDER TO SEE, WHICH IS DANGEROUS TO ON-COMING TRAFFIC. I HAVE READ ON VARIOUS FORUMS THAT THIS IS A WELL KNOWN ISSUE DUE TO A DEFECT AND THAT THE COST IS UPWARDS OF $2K TO FIX WHEN THIS IS A HAZARD AND SHOULD BE COVERED DUE TO MANUFACTURERS DEFECT.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK AND THE CHECK ENGINE, LOW BATTERY, OIL, AND ELECTRIC POWER SYSTEM WARNING INDICATORS ILLUMINATED ALL AT ONCE. THE VEHICLE LOST ALL POWER AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED APPROXIMATELY FOUR MINUTES AND ATTEMPTED TO START THE VEHICLE; HOWEVER, IT CRANKED, BUT DID NOT START. THE VEHICLE WAS LEFT ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
BRAKELIGHTS COME ON, EVEN WHEN CAR IS TURNED OFF. WHEN BRAKELIGHTS CAME ON DURING DRIVING, THE GAS PEDAL WOULD NOT WORK TO ACCELERATE THE CAR. BRAKE LIGHTS CAME ON WITHOUT EVER TOUCHING THE BRAKE. APPARENTLY THE KIA FORTE 2012-2014 HAS A RECALL FOR THIS EXACT ISSUE BUT NONE HAS BEEN ISSUED ON THE OPTIMA. THIS IS A SAFETY ISSUE BECAUSE THE CAR UNEXPECTEDLY LOSES ACCELERATION POWER. VERY DANGEROUS, SPECIALLY WHEN MERGING OR PASSING ON AN EXPRESSWAY.
AS I WAS DRIVING WITH ABSOLUTELY NO WARNING AT THE TIME OR PRIOR TO THE CAR STOPPED ACCELERATING COMPLETELY AND WILL NOT START BACK UP. WHEN PLUGGED UP YO CABLES LIGHTS AND ALL INDICATORS COME ON BUT THE CAR NEVER STARTS AND THERE IS NO NOISE COMING FROM THE ENGINE . I WAS JUST LEAVING MY DRIVEWAY ON A REGULAR SIDE STREET PROCEEDING FOWARD AT MAYBE 15MPH
DRIVING HOME ON HIGHWAY ABOUT 70MPH AND ENGINE JUST STOPPED. VEHICLE WAS IN DRIVE, BUT COASTING. GOT TO SHOULDER. PUT CAR IN PARK, ENGINE WOULD NOT TURN OVER. CALLED TOW, THEN NOTICED SMOKE COMING FROM HOOD. HUNG UP, CALLED 911 FOR POSSIBLE FIRE. AFTER HANGING UP WITH 911, SMOKE BEGAN COMING THROUGH VENTS. GOT OUT OF CAR, SAW SOME FLAMES THROUGH GRILL, CALLED 911 BACK AND TOLD WAS DEFINITELY ON FIRE AND WITH MINS ENTIRE ENGINE BAY WAS ENGULFED. CAR WAS A TOTAL LOSS.
I WAS DRIVING ON THE HIGHWAY AND WHILE DOING 70 MPH THE VEHICLE SUDDENLY DECELERATED AND AND COULD NOT ACCELERATE. MY TRACTION CONTROL LIGHT CAME ON AND OFF. A COUPLE OF MILES IT DID IT AGAIN. I THEN PLACED MY FOOT UNDER THE BRAKE PEDAL AND MY CAR DROVE FINE. AFTER INSPECTING MY CAR I NOTICED THAT THE BRAKE STOPPER WAS WORN. I DID SOME RESEARCH AND FOUND OUT THAT WHILE YOU ARE ACCELERATING AND THE BRAKE STOPPER IS BAD, IT CAN CAUSE YOUR CAR TO GO INTO A SAFETY MODE BECAUSE IT THINKS YOU ARE BRAKING AND ACCELERATING AT THE SAME TIME. THIS AFFECTS THE POWER AND CAN CAUSE A REAR END COLLISION.
ORIGINAL HID HEADLIGHTS BECAME DIM TO THE POINT IT FAILED A VIRGINIA STATE SAFETY INSPECTION. DEALER SERVICE DEPARTMENT STATES THE REFLECTIVE MATERIAL IN THE HEADLIGHT HOUSING HAS DIMINISHED.
ENGINE SHUT OFF WITHOUT WARNING 02/23/2019 6:05 PM PST ENGINE/VEHICLE MILEAGE: 151,409 FUEL/GAS GAUGE SHOWS ONE QUARTER FULL WHILE WAITING AT A TRAFFIC SIGNAL (VEHICLE WAS COMPLETELY STOPPED AND ENGINE IDLING) ON A CITY STREET, ENGINE SHUTS OFF WITHOUT ANY WARNING(S). FIRST TIME EVER HAPPENED. ALL MAINTENANCE AND REPAIRS COMPLETED BY A KIA DEALER.
DRIVING VEHICLE AND ENGINE STARTED KNOCKING , DID NOT HAVE CHECK ENGINE LIGHT AND VEHICLE WAS NOT OVER HEATING . VEHICLE SUDDENLY SHUT OFF WITH NO WARNING ON I-10 -EXIT 505 KERRIVILLE TEXAS AND THICK SMOKE STARTED COMING OUT OF THE HOOD. VEHICLE WOULD NOT START. NEVER HAVE HAD ANY ISSUES WITH VEHICLE AND DID PERSONAL OIL CHANGES.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING AND MAKING TURNS OR JUST TURNING THE STEERING WHEEL WHEN THE VEHICLE WAS PARKED, A KNOCKING NOISE WAS HEARD FROM THE STEERING WHEEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
KIA OPTIMA 2012 HAS VERY STICKY STEERING WHEEL ISSUES. IT JUST DRIFT LEFT OR RIGHT CONSTANTLY ON THE STRAIGHT DRIVE . IT HAPPENS ON ANY SPEED LIMITS AND MORE NOTICEABLE ON STRAIGHT DRIVES. IT JUST STUCKS UNTIL YOU CORRECT WITH EXTRA FORCE.THIS IS VERY SERIOUS AND SCARY . THIS MODEL DOES HAVE ELECTRIC STEERING SO I DON'T KNOW IF THAT IS THE PROBLEM. I HAVE SEEN MANY OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUE AND GOT IT FIXED AFTER REPLACING COUPLING LOWER SHAFT STEERING SHAFT . THIS COULD CAUSE SERIOUS ACCIDENT.
ON JANUARY 24, 2019, MY CAR HAD TO BE TOWED TO SHAKERS KIA IN WATERTOWN CT AGAIN. I HAD BEEN IN CT VISITING FAMILY WHEN I GOT STUCK THERE DUE TO CAR ISSUES. I DROPPED MY CAR OFF DECEMBER 7, 2018 FOR AN ENGINE REPLACEMENT DUE TO A RECALL AND I GOT IT BACK DECEMBER 31, 2018. I DROVE MY CAR HOME TO NC ON JANUARY 4, 2019 AND CAME BACK 2 WEEKS LATER FOR MY SON'S SURGERY SCHEDULED FOR JANUARY 23. ON JANUARY 22, THREE WEEKS AFTER I GOT MY CAR BACK, MY CHECK ENGINE LIGHT CAME ON AND MY CAR WENT INTO LIMP MODE WHILE DRIVING AND HAD TO BE TOWED TO SHAKERS KIA. THEY TEXTED ME AT 9:08AM JANUARY 23 WITH A LINK TO A VIDEO SAYING MY CAR WAS READY. I PICKED IT UP AROUND 5PM AFTER MY SON'S SURGERY. I DIDN'T HAVE THE CAR 4 HOURS WHEN IT DID THE SAME THING AGAIN AND HAD TO BE TOWED. SHAKERS TOLD ME THAT I WAS GONNA BE RESPONSIBLE FOR REPLACING MY THROTTLE BODY BECAUSE I STILL HAVE OLD COMPONENTS FROM MY OLD ENGINE AND MY THROTTLE BODY WAS PART OF THAT. I DIDN'T UNDERSTAND HOW I HAVE OLD COMPONENTS IF MY ENGINE WAS REPLACED, SO I CALLED KIA HEADQUARTERS. SHAKERS REPLACED MY THROTTLE BODY, NO COST TO ME. WELL, WHEN I PICKED MY CAR UP ON JANUARY 30, I ASKED ABOUT THE FUEL LEAK RECALL AND IF MY CAR WAS INSPECTED AS KIA TOLD SHAKERS TO CHECK MINES EVEN THOUGH MY VIN NUMBER WASN'T INCLUDED BECAUSE MY CAR NEEDED TO BE CHECKED BECAUSE MY ENGINE WAS REPLACED DUE TO THE RECALL. I WAS TOLD BY THE TECHNICIAN HECTOR THAT MY CAR WAS FINE AND IT DIDN'T NEED TO BE INSPECTED BECAUSE HE WAS VERY CONFIDENT IN HIS
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE BECAME STUCK IN A PATCH OF SNOW. WHEN THE CONTACT BEGAN MOVING THE VEHICLE BACK AND FORTH TO FREE THE VEHICLE, IT CAUGHT FIRE UNDER THE HOOD WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
I FOUND THIS RECALL BECAUSE OF COLLEAGUE AT WORK, KIA NEVER SEND ME NOTHING ON THIS RECALL. PLEASE ADVISE.
VEHICAL HAS HAD PROBLEMS STARTING IN COLD WEATHER FOR 3YEARS NOW. WE'VE TAKEN THE VEHICAL TO A KIA DEALERSHIP NUMEROUS TIMES ONLY TO BE TOLD THEY DON'T KNOW WHAT'S WRONG WITH IT OR (IT WOULD DO IT FOR US/ WELL IT STARTED FOR US). MOST RECENTLY THE VEHICAL WAS AT THE DEALER SHIP FOR 10 DAYS WHILE WE WERE VACATIONING AND THEY RETURNED THE VEHICAL ONLY FOR IT TO NOT START THE FOLLOWING MORNING. IT'S A PUSH TO START AND AS A SAFETY FEATURE THE BRAKE PEDAL MUST BE PRESSED IN ORDER TO START THE CAR. WHEN THE PROBLEM FIRST STARTED THERE WOULD BE A LIGHT ON THE DASH THAT WOULD INDICATE THERE WAS NOT KEY WITCH WAS NOT THE CASE. YOU COULD HAVE THE KEY PHOB IN THE CAR AND STILL WOULDN'T START. THIS WAS ONLY ON COLD DAYS. IT WOULD START JUST FINE UNLESS IT WAS BELOW 20 DEGREES. MORE RECENTLY THE CAR WILL SHOW NO INDICATOR ON THE DASH AND WON'T START IF THE TEMPERATURE IS BELOW 30-35 DEGREES. ABOVE THAT EVERYTHING WORKS FINE. WE CHANGED KEYS AND REPLACED BATTERIES IN KEYS AND MOVED THEM ALL OVER THE CAR BUT NOTHING WOULD GET THE CAR TO START UNTIL THE TEMPERATURE ROSE ABOVE FREEZING. MOST RECENTLY THIS MORNING I WENT OUTSIDE TO START THE CAR (AROUND 30 DEGREES AND RISING) AS I PRESSED THE BRAKE AND HIT THE START BUTTON I HEARD SPARKS AND A LOUD POPING NOISE FOLLOWED BY HISSING AND SIZZLING THE VEHICAL THEN BEGAN TO FILL WITH SMOKE. I EXITED THE VEHICAL AND TOOK A FEW STEPS BACK. ABOUT 10 SECONDS AFTER INITIALLY HITTING THE START BUTTON THE CAR THEN STARTED WITH ME STANDING ABOUT 20FT AWAY
BROKEN CLOCK SPRING IN THE STEERING WHICH WILL NOT ALLOW THE AIRBAG TO GO OFF. AIRBAG LIGHT CONSTANTLY STAYS ON WHICH RESULTS IF I GOT IN A CAR ACCIDENT THE AIRBAGS WILL NOT DEPLOY.
CHECK ENGINE LIGHT COMES ON AND UPON CHECK THE THE FUEL PUMP SENSOR HAS MADE 3 DIFFERENT SENSORS GO. MY FUEL JUMPS ALL OVER THE PLACE. FROM A FULL TANK TO EMPTY OR THE READING CHANGES WHILE DRIVING. THERE IS ALSO A SMELLS OF GAS THAT CAN BE SMELLED WHILE DRIVING AS WELL COMING FROM THE VENTS.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO DON FRANKLIN SOMERSET KIA (60 HIGHWAY 2227, SOMERSET, KY 42503, (606) 679-1177) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE STALLED MULTIPLE TIMES WHILE DRIVING VARIOUS SPEEDS AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE ALTERNATOR, BATTERY FUSE, AND BATTERY WERE REPLACED; HOWEVER, THE FAILURES PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
ALL OF A SUDDEN ONE DAY I WENT TO PUMP GAS AND IT IS SPITTING THE GAS BACK AT ME, I ONLY GOT TO PUT IN LIKE $1.80. WENT TO ANOTHER GAS STATION, SAME THING, IT WILL NOT LET ME PUMP GAS INTO IT. I TRY THE NEXT DAY AND I GET A LITTLE BIT OVER $2.00. I CALLED KIA, TOOK IT IN FOR SERVICE AND WAS TOLD IT NEEDS A FUEL TANK, FUEL PUMP AND A CANISTER, WITH LABOR COST ME $1436.76. MY DAUGHTER GETS GAS THE FIRST TWO TIMES AFTER THIS SERVICE AND LETS ME KNOW IT IS STILL SPITTING OUT GAS TOWARDS THE END OF FILLING UP. SO THE NEXT TIME (WHICH WAS A MONTH AFTER SERVICE) I GO TO FILL THE CAR. IMMEDIATELY IT KICKS THE GAS BACK OUT. I TRY PUMPING LIKE A SECOND OR TWO SECONDS OF GAS AT A TIME, THE GAS IS BUBBLES UP AND IT LITERALLY TAKES ME ALMOST 20 MINUTES TO PUMP $27 IN THE TANK. I HAVE ALREADY CALLED THE KIA STORE AFTER GAS TRIP NUMBER TWO AND HE THEN SAYS HE DOESN'T KNOW WHAT ELSE THEY CAN DO BECAUSE EVERYTHING IS NEW. SO AT THIS POINT I FEEL HELPLESS!! AND I AM NOT SELLING THIS CAR TO GET OUT OF IT TO BURDEN SOMEONE ELSE. I ALREADY SEE THINGS ONLINE THAT SCARES THE CRAP OUT OF ME JUST DRIVING THIS KIA WITH OTHER ISSUES REPORTED. NOW I HAVE A FUEL ISSUE, I AM A SINGLE MOTHER WITH A SINGLE DAUGHTER AND WE CAN NOT AFFORD A NEW CAR BUT I DO NOT KNOW WHAT TO DO.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT NOTICED A STRONG ODOR OF FUEL THROUGH THE AIR VENTS WHEN DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,861.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. CONTACT NOTICED CAR WAS MAKING A WEIRD SOUND, CONSUMER'S CHECK ENGINE LIGHT CAME ON, AND THE OIL LIGHT FLASHED EVERY TIME CONTACT PRESSED THE GAS. THE CONTACT STATED THAT THERE HAD NOT BEEN ANY FAILURES WITH THE VEHICLE UNTIL IT WAS SERVICED FOR PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WITHIN WEEKS OF THE VEHICLE BEING SERVICED, THE CHECK ENGINE INDICATOR ILLUMINATED, THE VEHICLE WAS IN A LIMP MODE AND IT FAILED TO OPERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO SHAKER'S KIA (1230 MAIN ST, WATERTOWN, CT 06795, (860) 417-0900) WHERE IT REMAINED FOR OVER A MONTH. THE DEALER PROVIDED A LOANER VEHICLE. THE CONTACT INFORMED THE DEALER AND MANUFACTURER NUMEROUS TIMES THAT THE REMEDY FAILED TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS RETRIEVED BY THE CONTACT AND THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AND VEHICLE WOULD NOT MOVE AT ALL WHEN THE GAS PEDAL WAS PRESSED. ENGINE WAS REPLACED WITH OLD ENGINE COMPONENTS LIKE THE SENSOR, THROTTLE BODY, ETC. THE DEALER ADVISED DISCONNECTING THE BATTERY AS A TEMPORARY REMEDY AND STATED THAT THE THROTTLE BODY MAY NEED TO BE REPLACED BECAUSE THE WIRING PENS WERE WET. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
I WAS DRIVING MY CAR IN UNION NJ ON SEPTEMBER 25 2018. I WAS ON MY WAY TO PICK UP MY NEXT PASSENGER DOING UBER. WHEN I GET TO THE STOP LIGHT LESS THAN A MILE AWAY FROM THE CUSTOMER I START SEEN SMOKE COMING FROM THE HOOD OF THE CAR. I ACCELERATE THE CAR SO I CAN LOOK FOR A SAFE SPOT TO GET OUT AND INSPECT THE VEHICLE. I TOOK A RIGHT INTO THE SCHOOL PARKING LOT AND WHEN I CAME OUT THE VEHICLE THE CAR WAS ON FIRE! THERE WAS A POLICE OFFICER MINUTES WITHIN THE CAR CATCHING ON FIRE AND CALLED THE FIREFIGHTERS. POLICE CALLED BACK UP AND ANOTHER PATROL OFFICER CAME. FIREFIGHTERS CAME IN ABOUT 5 MINUTES AND TURNED THE FIRE OFF. THE VEHICLE IN TOTALED, EVERYTHING IN THE ENGINE BAY BURNED. THE POLICE CALLED A TOWING COMPANY AND SETON TOWING INC CAME AND TOOK THE CAR.
I'VE BEEN MAINTAINING THE HEALTH OF MY 2012 KIA OPTIMA EX SINCE I PURCHASED IN 2014 LIKE CLOCKWORK. LAST MONTH, I EXPERIENCED ALL THE DASH LIGHTS COME ON WHILE IN MOTION ON CITY ROADS AND I WAS UNABLE TO USE THE GAS PEDAL. I FRANTICALLY PULLED OVER AND TURNED THE CAR OFF THEN TRIED TO START IT, ONLY TO BE MET WITH A WEIRD SOUND AND A CLOUD OF SMOKE FROM THE HOOD. MY STARTER WAS FRIED, ACCORDING TO MY MECHANIC. I HAD IT TOWED TO MY MECHANIC AND WHEN HE CHANGED THE STARTER, THE NEW STARTER BURNED AGAIN AS WELL AS THE ENGINE LOCKED UP/SEIZED. AFTER FINDING OUT A RECALL (SC147) WAS ACTIVE AT THE TIME, I CALLED KIA CONSUMER ASSISTANCE AND THEY REPLACED THE ENGINE ISSUES AFTER CONFIRMING THAT WAS THE PROBLEM. ONCE I PICKED MY CAR UP, I NOTICED THE CAR WAS STARTING UP IN AN ODD MANNER BUT THOUGHT IT WAS DUE TO THE ENGINE REPLACEMENT. ABOUT 3-4 DAYS LATER, MY CAR DID THE EXACT SAME THING AS THE FIRST TIME (SAME SMELL, SOUND, AND SMOKE CLOUD BUT LUCKILY I WAS PARKED AT THE TIME). I ASSUMED THE STARTER WOULD BE A PART OF THE RECALL SINCE IT BROKE DOWN THE EXACT SAME TIME AS THE RECALLED ENGINE, I TOOK THE CAR BACK TO KIA, WHO TOLD ME THEY WOULDN'T PAY FOR A NEW STARTER EVEN THOUGH THE ENGINE RECALL CAUSED IT TO BURN UP IN THE FIRST PLACE AND IS CONSIDERED A COMPONENT OF THE ENGINE. I CONTACTED KIA CONSUMER AGAIN AND THE CASE WAS GIVEN TO AN ESCALATION MANAGER. I HAD TO SPEAK TO ABOUT 8 DIFFERENT AGENTS AND PUT AN EMAIL IN ACTION TO HER SUPERVISOR TO GET HER TO EVEN CONTACT ME ON THIS I
IN NOVEMBER 2017 I CONTINUOUSLY TOOK MY VEHICLE BACK AND FORTH TO THE DEALERSHIP DUE TO MY VEHICLE NOT STARTED, AND/OR NEEDING A JUMP. JIM MARSH KIA HAD ME REPLACE MY BATTERY AFTER 6 WEEKS OF COMPLAINTS AND COMPLICATIONS. ONLY FOR A WEEK LATER TO HAVE ME AND MY KIDS LIFE AT RISK, HEADING SOUTH BOUND ON I-15 MY CAR FLASHED A WARNING SIGN STATING DO NOT START ENGINE HYBRID BATTERY UNDETECTED AND SHUT OFF WHILE A SEMI TRUCK WAS BEHIND US. BY THE GRACE OF GOD I WAS GOING DOWN HILL SO I SWERVED TO THE SIDE OF THE DESSERT AND ROAD TO SPARE OUR LIVES. JUST TO HAVE KIA TELL ME 4-5 DIFFERENT EXCUSES AS TO WHY MY ENGINE FAILED.
BRAKE SWITCH RECALLED ON 2011 MODELS, BUT MY 2012 WILL NOT START MOSTLY WHEN IT GETS COLD OUTSIDE, BRAKE PEDAL STIFFENS AND WONT DECOMPRESS FOR ENGINE TO START, PUSH BUTTN WONT START CAR BRAKE LIGHTS DONT WORK. VEHICLE WILL LEAVE STRANDED WITHOUT WARNING. IT WILL WORK AND THEN NOT WORK, INTERMITTEN.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE ENGINE SHUT OFF AND THE ENGINE CAUGHT FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TOWED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED INVESTIGATION NUMBER: DP18003. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
WHEN OPERATING THE VEHICLE THE STEERING COLUMN GETS STUCK AND CLICKS.IT PREVENTS YOU FROM TURNING THE STEERING WHEEL AND MAKES IT UNSAFE WHEN ATTEMPTING TO TURN THE WHEEL.IT DOES THIS EVERY TIME THE VEHICLE IS IN OPERATION.
TRAVELING ON A DIVIDED HIGHWAY, APPROACHED SLOWING/STOPPED TRAFFIC. ATTEMPTED TO STOP, BUT ROADWAY WAS SLIPPERY, ABS DID NOT ACTIVATE HAD TO RESORT TO PUMPING BRAKES AND STEERING TO AVOID ACCIDENT. WAS REAR ENDED AND PUSHED INTO ANOTHER CAR. NON OF THE AIR BAGS DEPLOYED. THERE WAS NO COMPARTMENT INTRUSION INTO THE PASSENGER COMPARTMENT, BUT THE REAR OF THE CAR WAS COMPLETELY COLLAPSED.
I HAVE A 2012 KIA OPTIMA SX. I BROUGHT IT IN FOR THE ENGINE RECALL THE DEALER SAID IT PASSED NO NEED TO FIX. A MONTH LATER I WAS DRIVING HOME FROM WORK. ALL OF A SUDDEN CAR GAUGES WENT CRAZY AND ENGINE SEIZED. I SAW SMOKE AND POPPED THE HOOD. I THAN SAW A FIRE IGNITE INSIDE THE ENGINE. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE FRONT END OF CAR WAS BURNT UP. I SEE THIS IS AN ONGOING ISSUE WITH KIA VEHICLES STARTING ON FIRE FOR NO REASON.
LOCKED OUT OF CAR AUTOMATICALLY WHILE KEY IS IN THE CAR ON TWO SEPARATE OCCASIONS. IN THE FIRST INSTANCE (JULY 2018), I WAS EN ROUTE AND STOPPED BRIEFLY, GOT OUT OF THE CAR WITH IT RUNNING WHILE THE KEY WAS STILL IN THE CAR. AS SOON AS I CLOSED THE DOOR, THE CAR DOORS LOCKED ME OUT AUTOMATICALLY. THIS WAS INCONVENIENT AND CAUSED MUCH DISTRESS BECAUSE I WAS AWAY FROM HOME PICKING UP MY INFANT CHILD FROM PRESCHOOL, AND DID NOT HAVE THE SECOND KEY AVAILABLE. THIS WAS ALSO EMBARRASSING AS MY PHONE ALSO WAS LOCKED IN THE CAR. IN THE SECOND INSTANCE (DECEMBER 2018), I USED THE REMOTE START TO START THE CAR IN MY DRIVEWAY. AFTER I PUT MY INFANT CHILD IN THE CAR SEAT AND CLOSED THE DOOR, THE CAR TURNED ITSELF OFF AND ALL THE DOORS LOCKED AUTOMATICALLY. MY KEY WAS LOCKED IN THE CAR WITH MY CHILD. THIS WAS A TERRIFYING EXPERIENCE AND IT WAS COLDER THAN 40 DEGREES OUTSIDE. I HAD TO WAIT OVER 30 MINUTES TO GET MY CHILD OUT OF THE CAR. THIS IS NOT JUST CONCERNING, IT IS NEGLIGENT FOR THE MANUFACTURERS OF THIS CAR TO PUT UNSUSPECTING CAR OWNERS IN THIS DANGEROUS AND UNSAFE POSITION. THE FIRST OCCURRENCE I THOUGHT WAS A FREAK ACCIDENT, BUT THEN IT HAPPENED AGAIN. I RESEARCHED THE ISSUE AND FOUND MANY ISSUES AND COMPLAINTS FROM OTHER OWNERS SIMILAR TO MINE. THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY. THERE NEEDS TO BE SOME OWNER AWARENESS ISSUED ON HOW TO RECTIFY THIS AND RESOLVING THIS ALL TOGETHER.
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE ENGINE, AND EXITED THE VEHICLE. SECONDS LATER, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 120,000.
"TAKATA RECALL"WHILE DRIVING THIS CAR ON THE HIGHWAY I NOTICE NOISE COMING FROM THE FRONT. I'VE HAD PROBLEM WITH THIS SAME THING SINCE 2012, FIRST THE STRING IT WOULD PULL LEFT AND RIGHT ON ITS OWN WHILE DRIVE STRAIGHT. KIA SAID THEY WOULD FIX IT. THERE WAS A RECALL ON THIS PROBLEM,NOW MY RACK AND PINION IS BROKEN,AND THAT'S BECAUSE KIA REFUSE TO FIX THAT PROBLEM BACK IN 2012 WITH THE STRING. KIA SENT US A SETTLEMENT LETTER , WHICH STATES THEY WILL PAID US $531.95 BY MEANS OF A CHECK, IT STATES IT IS UNDERSTOOD AND AGREED THAT THIS SETTLEMENT IS A COMPROMISE OF DISPUTED CLAIMS AND DOES NOT CONSTITUTE, AN ADMISSION OF LIABILITY ON THE PART OF KIA. WE DID NOT SING THAT LETTER BECAUSE KIA CARS ARE NO GOOD! AND THERE HAS BEEN RECALLS SINCE THAT LETTER WAS SENT. THEY TRIED TO BLACK MAIL US WE DIDN'T FALL FOR THE SCAM. THE COMPANY KNOW THIS CAR IS NO GOOD. IF YOU NEED THAT LETTER SENT TO YOU I CAN DO THAT TO. SOMEONE COULD DIE BECAUSE OF THIS PROBLEM ITS DANGEROUS,I WORK IN THE MOUNTAINS THIS PROBLEM NEEDS FIXING NOW NOT LATER NOW!!!. SINCERELY, NEED THIS PROBLEM FIX *TR
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. PALM SPRINGS KIA (LOCATED AT 68130 KYLE RD, CATHEDRAL CITY, CA 92234, (760) 844-7200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,725.
2012 KIA OPTIMA SX. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE FILLED WITH SMOKE AND THE DASHBOARD SET ON FIRE. THE VEHICLE WAS A TOTAL LOSS. *JS
ON DECEMBER 9, 2018, I ATTENDED MY SON'S SOCCER TOURNAMENT ON A COLD SUNDAY AFTERNOON (APPROX. 30 DEGREES). DURING HALF-TIME I DECIDED TO SIT IN MY 2012 KIA OPTIMA TO WARM UP. AFTER 10 MINUTES OR SO, I SMELLED SOMETHING BURNING LIKE THE SMELL OF A BURNING ENGINE. I THEN NOTICED GREYISH BLACKISH SMOKE COMING OUT FROM THE HOOD OF THE VEHICLE WHICH QUICKLY TURNED INTO FLAMES. I IMMEDIATELY SHUT MY CAR OFF AND BARELY EXITED THE VEHICLE IN TIME. THE ENTIRE BOTTOM OF THE DRIVER'S DOOR, DRIVER'S FRONT WHEEL AND HOOD WAS ON FIRE. WITHIN A MATTER OF MINUTES, MY ENTIRE VEHICLE WAS ENGULFED IN FLAMES. IT SHOULD BE NOTED THAT I GOT A BRAND NEW ENGINE (SO THEY SAY) INSTALLED BY KIA JUST 8 MONTHS AGO DUE TO THE RECALL. THE CAR HAD BEEN MAKING A HORRIBLE NOISE SO I TOOK IT TO KIA AND THEY INFORMED ME THAT MY ENGINE WAS BAD AND PART OF A RECALL. THEY ORDERED THE ENGINE AND HAD IT INSTALLED IN A MATTER OF DAYS. ONCE AGAIN THIS WAS JUST 8 MONTHS AGO!! I AM CURRENTLY WORKING WITH MY INSURANCE COMPANY AND THE LOCAL FIRE DEPARTMENT TO DETERMINE THE CAUSE OF THE BLAZE HOWEVER, DUE TO THE SEVERITY OF THE DAMAGES, WE MAY NEVER KNOW WHAT THE TRUE CAUSE OF THE FIRE WAS IS WHAT WAS TOLD TO ME. KIA NEEDS TO GIVE ME AND THE HUNDREDS OF OTHERS WHO HAVE EXPERIENCE THIS TYPE OF TRAUMA SOME ANSWERS AS TO WHY THIS IS HAPPENING AND HOW THEY PLAN TO RECTIFY THIS SITUATION! THIS SHOULD NOT HAVE HAPPENED. I SHOULD HAVE BEEN ABLE TO SIT IN MY CAR IN 30 DEGREE TEMPERATURES FOR HOURS IF I WANTED WITHOUT IT GOING INT
ON DECEMBER 10TH, 2018, MY DAUGHTER WAS DRIVING THE KIA OPTIMA 2012 FROM SAN ANTONIO TO HOUSTON ON I-10 E. AT 4:15 PM CST, THE ENGINE LIGHT AND MULTIPLE OTHER LIGHTS SUDDENLY CAME ON IN THE DISPLAY AND THE CAR SLOWED TO A STOP BEFORE EXIT 591 (SCHERTZ). SHE WAS ABLE TO PULL IT TO THE RIGHT-SIDE CURB OF THE HIGHWAY WHILE THE CAR WAS SLOWING AND IT STOPPED COMPLETELY. SHE TRIED RESTARTING THE CAR A FEW TIMES, IT WOULD NOT START, AND SHE QUICKLY NOTICED SMOKE COMING FROM THE FRONT HOOD SO SHE IMMEDIATELY EXITED THE VEHICLE. SHE THEN CALLED 911 AS THE SMOKE GOT WORSE AND A FEW NEARBY DRIVERS HELPED HER QUICKLY GET AS MUCH OF HER STUFF FROM THE CAR AS POSSIBLE. THEN THEY ALL MOVED ACROSS TO A SAFE PLACE AND WITHIN 10 MINUTES THE CAR HAD CAUGHT ON FIRE (BY 4:25 PM). SEE PICTURES ATTACHED. THE POLICE ARRIVED AND BLOCKED THE HIGHWAY AND AFTER A WHILE THE FIRE TRUCK ARRIVED. IT TOOK SOME TIME TO PUT OUT THE FIRE AS THEY WERE WAITING UNTIL THE HALF TANK OF GAS COMPLETELY BURNED. I HAD A FEW RECALL LETTERS FROM KIA, SO I HAD TAKEN THE CAR ON NOVEMBER 30TH TO THE DEALERSHIP IN CONROE (COWBOY KIA) AND THEY TOOK CARE OF ALL THE RECALLS ' A TOTAL OF 3 ITEMS INCLUDING THE ACU WIRING EXTENSION INSTALLATION. THE DEALER ALSO DID A MULTI-POINT FREE INSPECTION AND REPORTED EVERYTHING WAS IN GOOD CONDITION. THE CAR HAD AROUND 54,000 MILES. I ALSO HAD AN OIL CHANGE RECENTLY ON SEPTEMBER 15TH, 2018.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE THE VEHICLE WAS BEING TOWED TO A REPAIR SHOP, THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE OIL. THE CONTACT WAS INFORMED BY THE REPAIR SHOP THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002, (856) 471-1054) AND THE AIR BAG INDICATOR WAS ILLUMINATED; HOWEVER, THE DEALER FOUND OTHER FAILURES THAT WOULD HAVE COST THE CONTACT $8,500 TO REPAIR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE $8,500 WORTH OF REPAIRS WERE NOT ALL NEEDED AND THE AIR BAG FAILURE SHOULD HAVE BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS GIVEN A CASE NUMBER, BUT WAS NOT CALLED BACK. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER TO HAVE THE AIR BAGS REPAIRED. THE DEALER REPAIRED THE AIR BAGS, BUT THE INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE WHY THE INDICATOR WAS ILLUMINATED. THE FAILURE MILEAGE WAS 129,853.
STEERING IS BECOMING MORE AND MORE UNRESPONSIVE, INCREASING ROTATIONAL OF PLAY FROM THE STEERING WHEEL. INITIALLY NOTICED JULY 2017 BUT HAS BEEN STEADILY INCREASING. WHILE DRIVING ON INTERSTATE THE DELAYED RESPONSE OF THE STEERING WHEEL MADE IT DIFFICULT TO AVOID A VEHICLE SWERVING INTO MY LANE.
KIA OF SAVANNAH ON DECEMBER 3, 2018 I TOOK MY VEHICLE IN FOR RECALL 18V363 TO HAVE AN AIRBAG WIRE HARNESS INSTALLED PER THE RECALL. UPON ATTEMPTING TO PICK MY VEHICLE UP I WAS TOLD THE AIRBAG CONTROL MODULE HAD SHORTED, MY AIRBAG LIGHT WAS ON, AND IT NEEDED TO BE REPLACED AT AN EXPENSE OF $825.00. I WAS TOLD BY THE SERVICE ASSOCIATE, ELISA FRANCE, THE AIRBAGS MAY OR MAY NOT DEPLOY UNLESS THE REPAIR WAS DONE. I ASKED HOW THE MODULE WENT BAD WHEN THEY WERE FIXING IT WITH THE NEW WIRE HARNESS AND WAS TOLD A "TECH" WOULD NEED TO ANSWER THAT QUESTION. I ASKED FOR SERVICE MANAGER WHO WAS UNAVAILABLE. I CALLED KIA CUSTOMER SERVICE AND WAS TOLD THE MODULE WASN'T UNDER RECALL OR WARRANTY.AND I NEEDED TO PAY FOR THE REPAIR. MY COMPLAINT IS: PRIOR TO THE RECALL MY AIRBAGS LIGHT WAS NOT ON. WE RECENTLY HAD THE VEHICLE SERVICED FOR ANOTHER RECALL AND WAS NOT TOLD THE MODULE WAS BAD. BUT NOW, AFTER THE WIRE HARNESS RECALL WAS PERFORMED, THE AIRBAG CONTROL MODULE IS SUDDENLY BAD. FEELING THE VEHICLE WAS UNSAFE TO DRIVE, DUE TO THE AIRBAGS POSSIBLY NOT DEPLOYING, I LEFT THE VEHICLE AT THE DEALERSHIP AWAITING TO HEAR BACK FROM A SERVICE MANAGER OR SERVICE TECH. TODAY MARKS DAY 4 THEY'VE HAD MY VEHICLE AND I'VE RECEIVED NO CALL.
STEERING IS LOOSE, CLICKS, WHEEL SHAKES WHILE STATIONARY OR IN MOTION
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. FIVE MINUTES LATER, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
WASTE GATE ROD GOES OUT OF CORRECT SPECS CAUSING LOSS OF POWER ON VEHICLE. NOT ABLE TO ACCERLERATE FROM TAKE OFF WHILE CHECK ENGINE LIGHT STAYS ILLUMINATED
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Kia Optima → · Every Optima year → · How the figures are calculated →