Page 10 of 19 · complaints 451–500 of 920

2012 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Aug 27, 2019150,000 milesGA

UPON ACCELERATION THE MOTOR SEIZED AND STARTED SMOKING. I HAD TO QUICKLY APPLY THE BRAKES AND GET OFF THE INTERSTATE DUE TO AN 18 WHEELER BEING RIGHT BEHIND ME.

Engine
Filed Aug 26, 2019114,000 milesTN

ON AUG 2ND I WAS DRIVING THRU UTAH ON MY WAY TO TN. I CAR STARTING HAVING SOME SPUTTERING/HESITATION ISSUES WHEN GOING FROM A COMPLETE STOP. I THERE WAS NO WARRING ON MY INSTRUMENTAL PANEL. ALL ELECTRONICS (AC, RADIO, ETC) WERE WORKING FINE. I CONTINUED ON AND SHORTLY THERE AFTER MY CAR STARTED NOT ACCELERATING AT ALL WHILE DRIVING DOWN A MAJOR FREEWAY. I HAD NO POWER AT ALL. STILL NO WARRING ON THE PANEL. I MANAGED TO GET OFF THE FREEWAY AND BARELY MADE IT TO A SIDE STREET NEAR A GAS STATION. I WAS ALMOST HIT DUE TO THE FACT I COULDN'T ACCELERATE MY CAR. I PRELIMINARY INSPECTION OF THE CAR BY A MECHANIC REVELED THAT I HAD A BLOWN MOTOR. I GOT IT TOWED FROM THE MECH SHOP TO THE DEALERSHIP, AND BEGAN WORKING WITH KIA CONSUMER AFFAIRS. AT PRESENT I AM BEING TOLD THAT THIS IS A MAINTENANCE ISSUE AND NOT PART OF KIA'S MOTOR ISSUES. HOWEVER I ALWAYS GET MY OIL CHANGED WITH FULL SYNTHETIC OIL AND A KIA OIL FILTER. THIS IS DONE ABOUT EVERY 5K MILES. ADDITIONALLY I HAD KIA DO THE 90K MILE RECOMMENDED SERVICE ON THE CAR. THIS IS NOT A MAINTENANCE ISSUE AND SO FAR KIA HAS REFUSED TO FIX OR ACKNOWLEDGE THEIR POOR MANUFACTURING OF THIS TURBO GDI MOTOR.

Vehicle Speed Control
Filed Aug 24, 201998,130 milesFL

THE GAS PEDDLE STOPS WORKING AND THE VEHICLE DECELERATES AS YOU ARE IN MOTION. AFTER STEPPING ON THE PEDDLE A FEW TIMES IT BEGINS TO ACCELERATE AGAIN.

Service Brakes
Filed Aug 16, 2019120,000 milesGA

WHILE DRIVING THE VEHICLE BEGAN TO DECELERATE (BRAKE) ON ITS OWN. WHEN I PRESSED ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I WAS ALMOST REAR ENDED WHEN I ATTEMPTED TO MERGE INTO TRAFFIC BECAUSE MY CAR IMMEDIATELY BEGAN TO DECELERATE WHILE PRESSING THE GAS PEDAL. IT HAPPENED ONCE AGAIN WHILE DRIVING ON THE INTERSTATE AT ABOUT 65 MPH AND WITHIN SECONDS DECELERATED TO ABOUT 40 MPH WITHOUT EVER PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS ARE ON EVEN WHEN THE CAR IS TURNED OFF. DUE TO THIS IT APPEARS MY "TRACTION CONTROL" WARNING INDICATOR BECOMES ILLUMINATED. I AM AWARE THAT A RECALL WAS ISSUED FOR THIS EXACT SAME THING BUT ONLY FOR THE 2012-2014 KIA FORTE (RECALL NUMBER 17V773000). THIS IS A MAJOR SAFETY ISSUE/HAZARD FOR WHICH THE RECALL NEEDS TO BE EXTENDED TO THE 2012 KIA OPTIMA AS WELL.

Engine
Filed Aug 13, 201945,797 milesPA

WE WERE DRIVING DOWN THE HIGHWAY AND THE CAR STARTED ACTING FUNNY. IT SAID TO PULL OVER AND STOP DRIVING. IT WAS A VERY HOT AND HUMID DAY AND WE THOUGHT THE MOTOR WAS JUST HOT. WE STARTED GOING AGAIN AND IT SEEMED OKAY. WE MADE IT TO OUR DESTINATION OKAY WE DROVE GOING HOME THE ENGINE STARTED ACTING UP WE DIDN'T MAKE IT HOME WE HAD TO GET A TOW TRUCK , THE MOTOR HAD DIED..

Exterior Lighting
Filed Aug 13, 201960,000 milesWA

ABOUT 4 YEARS AGO THE HEADLIGHTS ON MY 2012 KIA OPTIMA SX STARTING GETTING DIM. I TOOK IT IN TO THE DEALER AND THEY REPLACED BULBS WHICH MADE NO DIFFERENCE. I TOOK IT IN AGAIN ABOUT 2 YEARS AGO BECAUSE IT WAS BECOMING DIFFICULT TO SEE AT NIGHT. THEY COULDN'T FIGURE OUT THE PROBLEM. THEY HAD MY CAR OVERNIGHT SO THE SERVICE TECH DROVE IT THAT EVENING TO SEE HOW BAD IT WAS. HE TOLD ME THAT HE TURNED UP A DARK ROAD, TURNED THE CAR AROUND, FLIPPED THE HIGH BEAMS ON SO HE COULD FIND HIS WAY BACK TO THE DEALERSHIP. HE TOLD ME THAT IT SCARED THE YOU-KNOW-WHAT OUT OF HIM AND HE WAS SORRY BUT ALL HE COULD DO IS REPLACE THE ENTIRE HEADLIGHT ASSEMBLIES AND IT WOULD COST ME $2500.00! I WENT ONLINE TO SEE IF OTHERS WERE HAVING THIS PROBLEM AND I SEE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. I NO LONGER DRIVE THE CAR AT NIGHT AND HAVE TO RELY ON MY HUSBAND FOR TRANSPORTATION AFTER DARK. I MIGHT TRY TO TRADE THE CAR IN FOR SOMETHING WITH REAL HEADLIGHTS BUT I'M AFRAID THAT I WON'T BE ABLE TO TRADE IT IN THIS CONDITION. I DID FIND A TBS #ELE181 THAT SAYS IT'S PART OF A WARRANTY EXTENTION WTY014 THAT REPLACES THE HEADLIGHTS FOR THIS VERY CONDITION ON MY CAR MODEL AND YEAR BUT WHEN I CALLED THE DEALERSHIP THEY SAID IT ONLY APPLIES TO KOREAN MADE VEHICLES. MINE IS AN AMERICAN MADE KIA THAT, OBVIOUSLY, HAS THE SAME ISSUE. WHY WOULDN'T ALL KIA OPTIMAS WITH THIS EXTREMELY HAZARDOUS PROBLEM BE ELIGIBLE FOR THIS WARRANTY EXTENSION? HELP! I'M AT MY WITS END!

Visibility › Sun/Moon Roof Assembly
Filed Aug 9, 2019101,119 milesWA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE PANORAMIC SUN ROOF GLASS FRACTURED AND FELL ONTO THE REAR PASSENGER SEATS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,119.

Engine
Filed Aug 8, 2019120,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE BEFORE IT BEGAN TO RESUME NORMAL DRIVING. THE FAILURE CONTINUED TO PERSIST THROUGHOUT THE DURATION OF THE DRIVE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 241-6484), BUT THE DEALER HAD YET TO RESPOND DESPITE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE HIS VEHICLE TOWED AND SERVICED AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Air Bags
Filed Aug 6, 201980,000 milesMA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Aug 4, 2019146,000 milesNC

WHILE DRIVING ON THE HIGHWAY MY 2012 KIA OPTIMA HYBRID SLOWED DOWN TO 45MPH AND ENGINE STARTED TO MAKE NOISES. THIS CAME WITH NO MECHANICAL WARNING, NO "CHECK ENGINE SOON" OR OTHER WARNING LIGHTS, AND HAD BEEN DRIVING PERFECTLY BEFORE IT WAS PARKED. CHECKED OIL AND OIL LEVEL WAS PERFECT. CALLED MECHANIC AND HE ASKED ME TO TAKE A CLOSE LOOK AT OIL. OIL HAD SMALL SHINY METAL SHAVINGS ON STICK THAT TRANSFERRED TO FINGERS WHEN RUBBED. HAD CAR TOWED OVER 30 MILES TO NEAREST KIA DEALERSHIP. CAR WAS DIAGNOSED WITH "ENGINE FAILURE" DUE TO ROD END BEARINGS. I AM THE 2ND OWNER OF THIS CAR THE I BOUGHT FROM A MASTER MECHANIC AT A LEXUS DEALERSHIP. WE ARE VERY METICULOUS AND TAKE VERY GOOD CARE OF OUR VEHICLES. THIS IS NOT A OWNER PROBLEM. DEALERSHIP WANTS $10,000 FOR A NEW MOTOR, $4,000 FOR A USED (ALTHOUGH THERE ARE NONE CURRENTLY B/C THERE IS A SHORTAGE), OR $6,000 TO REBUILD CURRENT MOTOR. SERVICE MANAGER WAS "SURPRISED" TO HEAR ABOUT THE METAL FLAKES AS THEY DIDN'T SEE THAT DURING THE DIAGNOSES. BOTH KIA DEALER AND KIA CORP ARE STANDING BEHIND THE NO RECALL ON HYBRIDS. SAID ALTHOUGH THE ENGINE IS THE SAME, THEY WERE MADE IN DIFFERENT FACTORIES, BUT COULD HAVE SHARED THE SAME PARTS. SERVICE MANAGER STATED, "YOU HAVE A LOT OF MILES ON THIS CAR"......146K.......I MEAN, IF I CAN NOT TRUST TO GET 150K OUT OF A KIA WHY WOULD I EVER WANT TO PURCHASE ONE AGAIN??? I ASKED HIM TO EXPLAIN HOW THIS COULD HAPPEN AND HIS RESPONSE WAS, "IT IS A MECHANICAL PIECE OF EQUIPMENT". KIA NEEDS TO STOP PUT

Structure › BodyFire
Filed Aug 1, 2019101,000 milesCA

ON 4/9/19, MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT FROM MY WORK ON WAY TO SIMI VALLEY FIRST KIA DEALERSHIP. I WAS ON 118 FREEWAY WESTBOUND IN SLOW LANE IN CHATSWORTH, CA. ONTO FREEWAY SHOULDER TO CALL AAA WHEN A STRANGER PULLED UP AHEAD OF ME, GOT OUT OF HIS CAR, RAN TOWARDS ME SHOUTING TO ME TO GET OUT, THE CAR WAS ON FIRE BENEATH LEVEL OF THE WINDOWS SO I COULDNT SEE THE FIRE.. I GOT OUT, IT BLEW UP, & WAS TOTALLED. NO COLLISION OCCURRED. MY WITNESS SAVED MY LIFE. HE TOOK A VIDEO.

Electrical System
Filed Jul 31, 201990,000 milesAZ

I HAVE A 2012 KIA OPTIMA HYBRID. DROVE GREAT AT FIRST NOW THE CAR IS OFF AND ON.. WHILE DRIVING THE CAR LUNGES OFTEN AND AS OTHERS HAVE SAID THERE IS A DELAY 2 SECOND FROM PRESSING THE GAS TO THE CAR ACTUALLY ACCELERATING. THE CAR ALSO LOSES POWER WHEN DRIVING ON THE HIGHWAY. I'VE NOTICED THE ENGINE WILL NOT CHARGE THE HYBRID BATTERY WHEN IT IS GETTING LOW AND THE CAR BECOME IMMOBILIZED UNABLE TO ACCELERATE. I HAVE HAD DASH LIGHTS ONLY APPEAR ONCE AND WHEN THE CAR WAS TAKEN TO THE DEALERSHIP THEY WERE UNABLE TO FIND THE CAUSE. THIS ISSUE IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS. ATTACHED ARE A FEW PICTURES YOU CAN SEE THE HYBRID BATTERY HAD 1 BAR IT APPEARS TO BE CHARGING BUT THEN GOES TO 0 BARS BECAUSE THE BATTERY IS TRYING TO POWER THE CAR WHILE ONLY THE ENGINE SHOULD.

Engine
Filed Jul 30, 2019OR

CAR MAKES A HUMMING NOISE WHEN GOING 20 TO 40 MPH

Air Bags
Filed Jul 23, 2019FL

I BROUGHT MY CAR TO THE DEALER ON 10/05/2018 FOR CHANGE OIL, FRONT BRAKES AND RECALL CAMPAIGN. BUT IT LOOKS IT WASN'T DONE BECAUSE THE AIRBAGS PANEL LIGHT IS ON AND THE BRAKES NEVER FEEL THIGHS LIKE WHEN YOU HAVE A JOB DONE. I LET THE DEALER KNOW ABOUT IT BUT THEY WANT TO CHARGE ME JUST TO CHECK AND FIX. WHEN BEFORE IT WASN'T LIKE THAT

Steering
Filed Jul 19, 201949,520 milesGA

NOISE IN THE STEEING WHEN I TURN THE WHEEL IN MOTION

Engine
Filed Jul 19, 2019166,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AGAIN, THE VEHICLE WOULD ACCELERATE NORMALLY. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE STARTED TO RATTLE, THE OIL WARNING INDICATOR FLICKERED, AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO ATLANTA WEST KIA (LOCATED AT 1301 THORNTON RD, LITHIA SPRING, GA 30122, (678) 715-5399) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

Engine
Filed Jul 12, 2019114,000 milesFL

MY CAR STOPPED RUNNING AT A LARGE INTERSECTION. I HAD IT TOWED TO THE MY ASE CERTIFIED MECHANIC SHOP WHOM I HAD USED BEFORE. THE LEAD TECHNICIAN SAID THE VARIABLE VALVE TIMING SOLENOID IS FULL OF METAL AND IT SOUNDS LIKE MOTOR IS FROZE UP. THE CAR WILL NOT RUN.

Engine
Filed Jul 10, 2019NC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING THROUGH AN INTERSECTION, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. MYRTLE BEACH KIA (4811 US-501, MYRTLE BEACH, SC 29579, 843-444-8000) DIAGNOSED THAT THE MOTOR SEIZED. THE VEHICLE WAS NOT REPAIRED YET. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Jul 8, 201944,000 milesMD

DRIVING ON THE INTERSTATE GOING ABOUT 80MPH. THE ENGINE SEIZED AND ALL THE WARNING LIGHTS CAME ON IN THE DASHBOARD. CAR LOST POWER AND HAD TO COAST TO THE SHOULDER OF THE ROAD AND USE THE EMERGENCY BREAK TO STOP. TRIED TO RESTART THE CAR RIGHT AFTER HEARD CLICKING NOISES LIKE THE CAR WAS TRYING TO TURN OVER. AFTER WAITING ABOUT 20MINS I TRIED RESTARTING AGAIN ITS STARTED WITHOUT ISSUE. AND I CONTINUED TO DRIVE TO MY DESTINATION. THE NEXT DAY DRIVING ON THE INTERSTATE AGAIN I TRIED ACCELERATING TO ABOUT 60MPH AND THE ENGINE STALLED AND I HEARD KNOCKING NOISES COMING FROM IT IMMEDIATELY. PULLED OVER AND GOT IT TOWED FROM THERE. PRIOR TO THIS I NEVER EXPERIENCED ANY ENGINE ISSUES AND NEVER HAD THE ENGINE LIGHTS COME ON. CAR ONLY HAS 44K MILES.

Engine
Filed Jul 6, 2019108,000 milesCA

STATIONARY AT STOP LIGHT AND ENGINE LIGHT CAME ON, THEN ALL THE LIGHTS ON THE CONSOLE CAME ON AND CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD APPROXIMATELY 3-5 MINUTES.

Engine
Filed Jul 4, 2019146,000 milesCA

HAVE TO PUT OIL IN MY CAR EVERY 300 MILES. CAR IS BURNING OIL EXTREMELY FAST. AFRAID THAT THE ENGINE MAY SEIZE WHILE DRIVING. HAS BEEN THAT WAY EVERY SINCE MY PURCHASE IN APRIL OF 2018.

EngineFire
Filed Jul 3, 201950,000 milesCA

IN 2017 WE HAD THE KIA TOWED TO SELMA KIA MOTORS BECAUSE OF THE RECALL OF THE ENGINE,BECAUSE OF SHAVING IN THE ENGINE AND OUR TURBO WENT OUT AND WAS BURNING.THE CAR STOP ON US IN TRAFFIC ON A CITY STREET WE COULD OF DIED THAT DAY. THEY HAD TO ORDER THE ENGINE WHICH TOOK TWO MONTHS. THEY FINELY PUT THE NEW ENGINE IN. APRIL 2019 THE SAME THING HAPPEN AGAIN, THEY TOLD US THERE WAS SHAVINGS IN THE ENGINE ONCE AGAIN AND THE TURBO WAS OUT ALSO, THAT WAS ANOTHER DEFECTED ENGINE. THEY ALSO TOLD US WE HAD ANOTHER 10 YEAR WARRANTY ON THIS ENGINE BECAUSE IT WAS NEW. WELL THEY CALLED US AND SAID THAT THE CORPORATE OFFICE IN IRVINE TOLD KIA IN SELMA NOT TO FOX THIS CAR. WHAT IRVINE CORPORATEOFFICETRIED TO DO TO US WAS BLACK MAIL US,THEY SAID IF THE GIVE US $12 HUNDRED DALLAS THAT WE CANT GO TO THE ATTORNEY GENERAL,THE MANUFACTURING PLANT,TV OR ANY OTHER CONSUMER DEPARTMENT. WE REFUSE, THIS TYPE OF THING GOING ON. PEOPLE LIVES OR BEING TAKING BECAUSE OF THIS DEFECTED CAR. WE PAID $30,000 DALLAS FOR THAT CAR, THAT'S CLEARLY A DEFECT CAR. WE CONTACTED THE ATTORNEY GENERAL, OFFICE ONCE AGAIN AND 20/20. IT SEEM KNOW MATTER WHAT THERE IS NO HELP OUT HERE FOR THE HARD WORKING CONSUMER I'M A VETERAN ALSO, THIS IS HOW THE COUNTRY TREAT US WE FOUGHT FOR THIS COUNTRY. I NEED YOUR INPUT ON THIS SITUATION AS ASAP. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Air Bags
Filed Jun 27, 2019CA

MY CAR HAS TWO RECALLS AND THE CAR STOP UNSTABLE.

EngineFire
Filed Jun 24, 2019154,000 milesCO

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE SAW AND SMELLED SMOKE COMING FROM THE ENGINE. THE CONTACT STATED HE WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED HE OPENED THE HOOD AND SAW FIRE ON THE OIL CAP. THE POLICE DEPARTMENT EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND FILED A REPORT. THE CONTACT STATED HE SAW A GASOLINE LEAK ON THE ENGINE. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED GRAND KIA LOCATED AT 1950 W 104TH AVE, DENVER, CO 80234, (720) 943-1144, WERE NOTIFIED OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 154,000.

Suspension
Filed Jun 23, 2019CA

MAKING A NOCKING NOISE ON THE STEERING WHEEL.

Steering
Filed Jun 18, 201975,800 milesME

STEERING WHEEL SHIMMIES VIOLENTLY AT ABOUT 50 TO 60 MPH . THIS IS NOT AN ALIGNMENT OR WHEEL BALANCE ISSUE . I HAD A KIA SERVICE PERSON THAT WORKS IN ANOTHER DEALERSHIP AND I WAS TOLD THIS IS A KNOWN PROBLEM THAT IS NOT BEING DEALT WITH BY KIA .

Steering
Filed Jun 17, 201993,867 milesIL

WHILE PARKING MY CAR INTO THE GARAGE I NOTICE AS I WAS TURNING MY STEERING WHEEL TO THE RIGHT TO STRAIGHTEN THE CAR I HEARD A CLUNKING NOISE. I ALSO NOTICE IT WHILE I MOVED THE STEERING WHEEL SIDE TO SIDE STATIONARY I WILL STILL HEAR THE NOISE ON THE RIGHT.. I'VE NEVER HEARD THIS NOISE UNTIL TODAY.

Engine
Filed Jun 15, 2019135,263 milesOH

ENGINE IS MAKING KNOCKING SOUND. SOUNDS LIKE PISTON. IT'S A 2012 AND KEEPING UP WITH OIL CHANGES AND TENDER LOVING CARE. IT'S 7 YEARS OLD THERE'S NO REASON THE ENGINE SHOULD BE KNOCKING AND TURNING OFF IN THE HIGH WAY AT SPEED 65 MPH WITH MY CHILDREN IN IT. I AM VERY MAD THIS SHOULD BE TAKEN CARE FOR FREE (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine
Filed Jun 15, 201985,000 milesWA

MY 2012 KIA OPTIMA SX-TGI IS IN 'LIMP HOME MODE' DUE TO A SENSOR IN THE ENGINE THAT DETECTS SOME SORT OF ENGINE PROBLEM. BUT IT'S NOT SPECIFIC ON WHAT IT IS. NOW MY WIFE CANNOT IS HER CAR THAT SHE HAS HAD ONLY FOR A FEW YEARS. IT HAS ALREADY HAD TWO MANUFACTURER RECALL REPAIRS AND NOW I FEEL LIKE THERE IS ANOTHER DEFECT THAT IS EXPLAINED IN A FEW ARTICLES ONLINE WHERE THE ENGINES HAD CAUGHT ON FIRE. AND THIS 'LIMP HOME MODE' ALLOWS THE DRIVER TO DRIVE FOR A SHORT PERIOD OF TIME AT LOW SPEEDS TO KEEP FROM FURTHER DAMAGE. THESE ENGINES WERE REPLACED ON KIA'S LIKE MINE THAT WERE MANUFACTURED WITHIN A CERTAIN TIME FRAME. PLEASE BE AWARE IT'S A VERY SCARY MATTER.

Suspension
Filed Jun 13, 201963,000 milesVA

CAR DRIVES WITH LOOSE STEERING AND CLUNKING NOISE THAT FAIRFAX KIA REFUSES TO TEST DRIVE IT LONG ENOUGH TO HEAR. JERKS LEFT SUSPENSION ON ROUGH PAVEMENT ON LEFT SIDE ONLY. THERE ARE LOTS OF BIG BOLTS ON THE LEFT STRUT AND I BELIEVE THESE BOLTS ARE EITHER DANGEROUSLY LOOSE OR THE STRUT ITSELF IS BROKEN. NOISE IS SUTTLE. HAVE COMPLAINED 3 TIMES TO DEALER.

Steering
Filed May 16, 201968,864 milesFL

AS I DRIVE THE CAR, SHE HAS A TENDENCY OF GOING EITHER TO THE LEFT OR THE RIGHT. I HAVE TO FORCEFULLY RECTIFY MY STEERING WHEEL AND SOMEONE BEHIND ME WOULD SEE THAT I'M DRIVIMG ERRATICALLY. IT IS ANNOYING WHILE DRIVING TO HAVE TO GIVE TO THE STEERING WHEEL A NOTCH TO THE LEFT OR TO THE RIGHT WHEN ACTUALLY YOU WANT TO GO STRAIGHT. IS THERE A RECALL ON THE PROBLEM. I BOUGHT THE CAR 2 YEARS AGO AND THEY TOLD ME THAT WAS THE ONLY PROBLEM THEY HAD WITH IT.THEY HAD TO CHANGE THE RACK AND PINION. AND NOW SHE'S DOING IT AGAIN. IT DOES THAT ON ANY STREET OR HIGHWAY.

Steering
Filed May 12, 201980,000 milesCA

EVERY TIME I TURN MY WHEEL LEFT/RIGHT, OR HIT A BUMP IT CLICKS LOUDLY.

Steering
Filed May 12, 201945,000 milesNM

THE STEERING COLUMN IS MAKING A CLICKING NOISE LIKE SOMETHING IS LOOSE INSIDE IT. I AM AFRAID IT WILL BREAK COMPLETELY AND I'LL LOSE ALL STEERING WHILE I'M DRIVING. IT MAKES THE NOISE WHEN I HIT A BUMP OR VEERING LEFT OR RIGHT. IT FEELS LIKE IT JERKS. I TRAVEL QUITE A BIT AND HAVE A ONE YEAR OLD CHILD. I'VE ALSO READ MANY COMPLAINTS ABOUT THIS MODEL HAVING THE SAME ISSUE WITH OTHER PEOPLE. I AM WRITING THIS COMPLAINT BECAUSE I FEEL THAT THIS IS NOT AN ISOLATED PROBLEM AND AM ASKING SOMEONE TO LOOK AT THIS PROBLEM AND ADDRESS IT. THANK YOU FOR YOUR TIME.

Power Train
Filed May 10, 2019107,408 milesKS

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STARTED HESITATING AND THE REAR BRAKE LIGHTS WERE ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO LOCAL DEALER SHAWNEE MISSION KIA (7951 SHAWNEE MISSION PKWY, MERRIAM, KS 66202, (913) 384-9100) WHERE IT WAS DIAGNOSED THAT THE SHIFT SOLENOID NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,408.

Air Bags
Filed May 7, 2019103,000 milesAZ

AIR BAG LIGHT ON. CLOCK SPRING DEFECTIVE. DIAGNOSED AND REPAIRED AT LOCAL KIA DEALER ($389.39)

Engine
Filed May 7, 201987,800 milesPA

WHEN I WAS DRIVING SUDDENLY I HEARD KNOCKED NOISE FROM ENGINE AND NOISE GOT HIGH AND HIGH. I CAME HOME AND I DIDN'T DRIVE IT MY OIL LEVEL AND CONDITION WAS GOOD

Air Bags
Filed May 7, 201943,000 milesTX

KIA OPTIMA 2012 WITH 43000 MILES HORN DOESN'T WORK WHILE STEERING WHEEL TURNED TO THE RIGHT. IT WORKS FINE WHILE STEERING STRAIGHT/LEFT BUT THE MOMENT TURNED RIGHT HORN WILL ONLY CLICK/ NO SOUND. I DO HAVE THE AIRBAG LIGHT ON DON'T KNOW IF IT IS RELATED. WORST CASE IS, I HAVE MY STATE INSPECTION DUE AND WITH THE SRS LIGHT AND NO HORN, IT WILL DEFINITELY FAIL. I GUESS THAT'S WHAT I GET FOR OWNING A KIA .

Structure › Body
Filed Apr 29, 2019TX

SIDE MIRROR STOPPED WORKING DRIVER SIDE. THE MOTOR FROM POWER FOLD MIRROR KEEPS RUNNING NON STOP MAKING THE GRINDING NOISE AND ALSO CAUSING THE BATTERY TO DRAIN.

Electrical System
Filed Apr 28, 2019162,000 milesLA

MY STARTER WOULD NOT TURN OVER TO START MY CAR AFTER DRIVING IT. WHEN I GOT TO MY DESTINATION I COULDN'T RESTART THE CAR AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. I HAD 2 STARTERS PUT IN THINKING THAT WAS THE ISSUE AND AFTER THE 2ND STARTER WAS INSTALLED THE CAR STILL HAD SMOKE. THE ELECTRICAL WIRES WERE BURNT AND BURNING AND THE CAR STILL WILL NOT START.

Steering
Filed Apr 24, 2019CA

THE PROBLEM: IN AFFECTED KIA OPTIMA VEHICLES, A CONDITION MAY EXIST WHERE DRIVERS MAY FEEL A 'NOTCHY' OR "CLUNKY" SOUND OR 'SLIPPING' CONDITION WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. IT IS BELIEVED BY OTHER KIA OPTIMA OWNERS AND OR MECHANICS WHO MAY BE FAMILIAR WITH THE ISSUE THAT THIS MAY BE DUE TO EITHER A SOFTWARE GLITCH IN THE OPTIMA'S ELECTRONIC STEERING SYSTEM OR A FAULTY POWER STEERING MOTOR ASSEMBLY, U-JOINT IN THE STEERING ASSEMBLY, OR THE STEERING COUPLER. OWNERS ARE UNABLE TO FIND ANY KNOWN RECALL ON THIS ISSUE, BUT MECHANICS BELIEVE THAT THIS IS A VERY COMMON FAULT IN THE KIA OPTIMA YEARS 2011-2014.

Engine
Filed Apr 22, 201975,000 milesNM

THETA II ENGINE FAILURE WHILE DRIVING AT HIGH SPEEDS (50-65MPH) THE ENGINE BEGAN TO MAKE A LOUD KNOCKING SOUND. SOON AFTER, THE CHECK ENGINE LIGHT ILLUMINATED AS WELL AS THE OIL LIGHT. I DID PULL OVER AND CONTACT MY LOCAL KIA DEALER AND WAS ADVISED TO DRIVE THE VEHICLE TO THE SERVICE DEPARTMENT. UPON INSPECTION I WAS ADVISED THE VEHICLE NEEDING A NEW ENGINE. IT HAD BEARING DAMAGE DUE TO METAL SHAVINGS... SURPRISINGLY 3 MONTHS AGO THE VEHICLE WAS PREVIOUSLY INSPECTED FOR METAL DEBRIS / ENGINE BEARING FAILURE AND NO ISSUES WERE FOUND BY THE SAME LOCAL KIA DEALER.

Engine
Filed Apr 21, 2019136,000 milesMA

TAKATA RECALL, I WAS DRIVING MY VEHICLE AND WHEN I WENT TO SPEED UP THE ENGINE SEIZED, CAUSING ME TO PULL OVER IN THE BREAK DOWN LANE ON THE HIGHWAY AND TURN THE VEHICLE OFF COMPLETELY AND WHEN I TRIED TO TURN THE VEHICLE BACK ON IT WOULD NOT FULLY TURN BACK ON, ALL THE LIGHTS IN THE VEHICLE STARTED FLICKERING, I TRIED JUMPING MY CAR AND IT DID NOT WORK I HAD TO GET IT TOWED TO THE NEAREST KIA DEALER

Engine
Filed Apr 19, 201990,000 milesID

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, WHITE SMOKE APPEARED FROM THE REAR OF THE VEHICLE AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO STONES KIA (1222 N WOODRUFF AVE, IDAHO FALLS, ID 83401, (208) 524-2400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ENGINE WAS REBUILT IN 2015. THE MANUFACTURER WAS CONTACTED AND DECLINED TO HAVE THE VEHICLE DIAGNOSED OR REPAIRED DUE TO THE ENGINE PREVIOUSLY BEING REBUILT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed Apr 18, 2019TX

2012 KIA OPTIMA WITH 43000 MILES # AIRBAG WARNING LIGHT STAYS ON AND CHECKING DIFFERENT SEATING POSITION/ RESTARTING THE IGNITION THE WARNING LIGHT STILL STAYS ON. # STEERING WHEEL FEELS STICKY WHILE DRIVING STRAIGHT, WHICH NEEDS IMMEDIATE CORRECTION BY MOVING LEFT /RIGHT. IF NOT IT KEEPS GOING TOWARDS ONE DIRECTION CONSTANTLY. DEALERSHIP RECOMMENDED TO GET THE WHEEL ALIGNMENT DONE, BUT NO IMPROVEMENT AS PER STEERING WHEEL EVEN AFTER GETTING ALIGNMENT DONE.

Engine
Filed Apr 16, 201961,000 milesIA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING FROM UNDERNEATH. THE VEHICLE WAS TAKEN TO KIA OF DES MOINES (LOCATED AT 4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-0706) WHERE IT WAS DIAGNOSED THAT THE OIL FEED LINE THAT ENTERED THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Steering
Filed Apr 10, 2019143,000 milesPA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, A RATTLING NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A DEALER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

Unknown or Other
Filed Apr 9, 2019155,000 milesPA

I HAVE INTERMITTENT PROBLEMS WITH THE CAR STARTING. I HAVE READ THROUGH SOME OF THE FORUMS AND SEE OTHERS ARE HAVING THE SAME PROBLEM. IF I HAVE THE POWER "ON" AND PUT IT IN DRIVE THEM BACK IN PARK IT STARTS AFTER SEVERAL ATTEMPTS. I HAVE HAD THE STARTED AND BATTERY TESTED AND THEY ARE NOT MALFUNCTIONING. THIS HAPPENS ALMOST EVERYDAY FOR THE LAST SEVERAL MONTHS.

Engine
Filed Apr 8, 2019108,600 milesMD

I WAS DRIVING THE VEHICLE ON THE BELTWAY 495 IN MARYLAND AND THE VEHICLE CAME TO A STOP WITHOUT ANY WARNING ON THE DASH. I ATTEMPTED TO START THE VEHICLE BUT IT WOULDN'T START. I CHECK THE MOTOR, CHECKING THE OIL STICK SHOWING THAT THE VEHICLE HAD NO OIL IN IT. I NEVER RECEIVED A WARNING LIGHT ABOUT LOW OIL OR ANYTHING WAS WRONG. I HAD MY COUSIN BRING ME SOME OIL. I PUT FOUR CANS OF OIL IN THE VEHICLE AND IT STILL WOULDN'T START. I HAD TO GET THE VEHICLE TAKEN OFF THE HIGHWAY TO MY COUSINS HOUSE NEAR BY. I PURCHASED A NEW BATTERY THINKING THAT WAS NOW THE PROBLEM. THE STARTED TO TURN OVER BUT WOULDN'T START. THE NEXT DAY I CONNECTED A CHECK ENGINE MACHINE TO THE CAR, A ACTRON AUTO SCANNER #CP 9575BUT NO CODES APPEARED. A FRIEND WHO IN THE PAST RACED CARS CHECK THE MOTOR FROM THE ATTEMPTING TO START AND STATED IT WAS THE BEARING IN THE ENGINE. IT WOULD START AND AGAIN I HAD NO WARNING LIGHTS ABOUT THE OIL OR ENGINE BEFORE THE PROBLEM WITH THE ENGINE. I CHECKED THE COMPUTER AN FOUNDED OUT THAT OTHER KIA'S HAD SIMILAR PROBLEMS WITH THE WARNING LIGHTS NOT COMING ON TO LET YOU KNOW ABOUT THE OIL WAS LOW. KIA HAD A PROBLEM WITH OTHER VEHICLES 2012-2017 NOT SHOWING A WARNING LIGHT ON THE DASH.

EngineFire
Filed Apr 3, 2019172,000 milesUT

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE VEHICLE SHOOK FROM SIDE TO SIDE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER AS SMOKE APPEARED FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS UNKNOWN.

Fuel/Propulsion System
Filed Apr 1, 201973,565 milesMI

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND WHITE SMOKE BELLOWED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO SUMMIT PLACE KIA (LOCATED AT 4200 INTERPARK DR, AUBURN HILLS, MI 48326, (248) 682-6002) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL LINE AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,565.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Optima → · Every Optima year → · How the figures are calculated →