Page 6 of 12 · complaints 251–300 of 594

2011 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › BodyFire
Filed Jan 13, 201996,453 milesCA

I WAS DRIVING ON THE STREET AT 40MPH WHEN I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD I PULLED OVER TO GET MY TWO KIDS AND MYSELF OUT OF THE CAR SHORTLY AFTER WE GOT OUT OF THE CAR FLAMES STARTED COMING FROM UNDER THE HOOD I THEN CALLED 911 FOR THE FIRE DEPARTMENT TO COME PUT THE FLAMES OUT WHEN THEY FINALLY DID THE WHOLE CAR WAS BURNT TO A CRISP

Electrical System
Filed Jan 7, 2019NV

HEAD LIGHTS FLASH ON AND OFF FOR NO REASON WHEN FIRST STARTED IT UP LAST FOR ABOUT 10 MINUTES

Exterior Lighting
Filed Jan 4, 2019GA

THE AMOUNT OF LIGHT REFLECTED TO THE ROAD FROM THE HEADLIGHTS IS VERY LOW AND CREATES VISIBILITY ISSUES AT NIGHT AND IN THE RAIN. THIS IS DUE TO THE REFLECTIVE COATING USED IN THE HEADLIGHTS BEING OF POOR QUALITY AND BURNING AWAY.

EngineFire
Filed Jan 3, 2019180,000 milesAZ

WHILE DRIVING MY CAR IT STARTED TO ACT SLUGGISH SO I PULLED OVER AND MINUTES AFTER GETTING OUT OF THE CAR IT STARTED ON FIRE. THE FIRE DEPARTMENT WAS CALLED THE FIRE WAS EXTINGUISHED, BUT NOT BEFORE THE CAR WAS A TOTAL LOSS

Electrical System
Filed Jan 2, 2019130,000 milesKS

LIGHTS FLASH OFF AND ON WHILE DRIVING / HEAR CLICKING SOUND WHILE MY DASH BOARD FLICKERS AS WELL. THIS HAPPENS WHEN PARKED AND IN MOTION

Engine
Filed Dec 31, 201868,000 milesPA

ENGINE FAILURE..BOUGHT IN 2013 W 14,000 MILES.CURRENTLY HAS 68,000.CHECK ENGINE LIGHT CAME ON LAST YEAR.KIA WOULD ONLY PAY FOR 1 SPARK PLUG.THEN,L PAID TO HAVE A NEW FI SYSTEM PUT IN.L WAS NEVER REIMBURSED.DEC 20,DRIVING DOWN A BUSY HIGHWAY W MY KIDS AND ENGINE SHUTS OFF WITH NO WARNING.THEN,THE CHECK ENGINE LIGHT CAME ON ALONG WITH WEIRD SMELLS OF GAS AND BURNING.TOOK IT TO THE DEALER AND NO ISSUE.TOOK IT BACK AGAIN ON DEC 21,BUT NO TECHS AVAILABLE.DEC 23,L WAS DRIVING MY KID TO WORK,ENGINE SHOOK,CHECK ENGINE LIGHT CAME ON FLASHED AND A BIG BOOM.CAR WAS GOING 5MPH WHILE IT WAS CLICKING.L GOT IT TOWED(AFTER KIA MOTORS HAD THE AUDACITY TO TRY TO MAKE ME PAY FOR A [email protected],BUT L REFUSED)THRU MY INSURANCE CO.AS THE CAR SAT,A BIG CLOUD OF SMOKE CAME FROM THE ENGINE,WE THOUGH THAT IT WAS CATCHING ON FIRE.CALLED KIA MOTORS....OMG,THE WORST.L JUST GOT A RENTAL TODAY AND APPROVED FOR ENGINE REPLACEMENT AFTER MULTIPLE PHONE CALLS.MY BROTHER BOUGHT HIS OPTIMA BRAND NEW IN 2003 AND SAME THING HAPPENED IN 2 MONTHS.KIA CONTINUES TO NOT RESOLVE HIS DANGEROUS ISSUE AND L AM AFRAID TO DRIVE IT,LET ALONE HAVE MY KIDS IN IT.

Air Bags
Filed Dec 27, 201886,000 milesNC

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION REGARDING THE ENGINE. THE VEHICLE WAS TAKEN TO SUNSET KIA OF BRADENTON (4770 14TH ST W, BRADENTON, FL 34207, (941) 752-1000) WHERE THE ENGINE WAS TESTED AND PASSED. THE CONTACT STATED THAT THE ENGINE HAD BEEN SPUTTERING PRIOR TO THE TEST. THE DEALER STATED THAT THE FAILURE WAS DUE TO LACK OF OIL, ALTHOUGH THE VEHICLE RECENTLY HAD AN OIL CHANGE. THE DEALER ALSO STATED THAT THEY DID NOT FIND METAL SHAVINGS WHILE CONDUCTING THE TEST AND THE CHECK OIL INDICATOR WAS NOT ILLUMINATED. APPROXIMATELY ONE WEEK LATER, WHILE DRIVING, THE ENGINE SEIZED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHO STATED THAT A NEW ENGINE WAS NEEDED DUE TO THE RECALL. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER WHERE ADDITIONAL RECALLS WERE DISCOVERED. THE UNKNOWN DEALER FOUND A DETERIORATED CLAMP THAT CAUSED THE HOSE TO BECOME LOOSE AND THE ENGINE TO JOLT. THE VEHICLE WAS REPAIRED, BUT THERE WAS NO MENTION OF THE DETERIORATED CLAMPS ON THE INVOICE. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE INDICATOR WAS ILLUMINATED WHEN THEY RECEIVED THE VEHICLE. THE CONTACT ALSO NOTICED A FUEL ODOR AND NOTICED THAT THE FUEL PUMP WAS GUSHING FUEL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT WAS CAUSED BY THE INITIAL ENGINE REPLACEMENT AND THE BRAKE BOOSTER HOSE WAS NOT PROPERLY SECURED.

Exterior Lighting
Filed Dec 16, 2018125,000 milesCA

THE LOW BEAM HEADLIGHTS ON MY 2011 KIA OPTIMA HAVE BEEN SLOWLY GETTING SO DULL THAT IT IS GETTING DANGEROUS TO DRIVE AT NIGHT. I COMMUTE OVER 100 MILES A DAY AND LEAVE AT DARK AND GET HOME AT DARK. SO ALL MY DRIVING IS NEEDING MY HEADLIGHTS. I STARTED NOTICING THE PROBLEM WITH NOT BEING ABLE TO SEE AND JUST THOUGHT MY BULBS WERE GETTING OLD. I WENT OUT AND BOUGHT NEW SYLVANIA SILVERSTAR BULBS AND I ALSO BOUGHT A SET OF SYLVANIA ULTRA. THAT DID NOT HELP. I ENDED UP EVEN TRYING TO CHANGE MY BULBS AND CONVERT OVER TO LED HEADLIGHT BULBS. I DID ALL THE WORK AND CONVERSION AND STILL HAD THE SAME PROBLEM. COME TO FIND OUT IT'S NOT THE BULBS THAT ARE THE ISSUE, BUT THE ACTUAL HEADLIGHT HOUSING IS THE ISSUE. I AM NOW IN THE PROCESS OF GETTING NEW HEADLIGHT ASSEMBLIES WHICH IS REALLY TERRIBLE. I SHOULD NOT HAVE TO BUY A WHOLE HEADLIGHT ASSEMBLY FROM FAULTY MANUFACTURING JUST SO I CAN SEE AND BE SAFE WHILE DRIVING. BUT I FEEL THAT IT IS VERY DANGEROUS TO BE DRIVING THE WAY MY CAR IS RIGHT NOW. I FEEL KIA SHOULD BE FIXING THE ISSUE AND SUPPLYING A HIGHER QUALITY HEADLIGHT HOUSING TO FIX THIS ISSUE.

Steering
Filed Dec 14, 201890,000 milesCT

THE STEERING COUPLING IN THE STEERING WHEEL HAS GONE BAD CAUSING THE STEERING WHEEL TO SHAKE BADLY WHEN STOPPING AND ESPECIALLY WHEN I HIT A BUMP OR POTHOLE. SEEMS TO BE GETTING WORSE.

Air Bags
Filed Nov 29, 2018NY

2011 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO AIRBAG CONTROL UNIT SAFETY RECALL. *LD *JS

Engine
Filed Nov 28, 2018GA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE STARTER MALFUNCTIONED AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHO REPLACED THE STARTER, BUT THE VEHICLE FAILED TO START. THE MECHANIC DISCOVERED THAT THE MOTOR WAS LOCKED UP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

EngineFire
Filed Nov 27, 2018173,000 milesGA

THIS CAR WAS INVOLVED IN A NON-COLLISION/SPONTANEOUS FIRE. THERE WHERE NO PRIOR INDICATIONS OF CAR DEFECTS. THE CAR WAS MOVING ON A CITY ROAD WHEN IT CAUGHT ON FIRE. DEKALB COUNTY GA FIRE DEPARTMENT WAS CALLED AND TOOK A REPORT. THIS WAS A BRAND NEW REPLACEMENT MOTOR INSTALLED BY KIA WITH A WARRANTY. THE NEW MOTOR HAD APPROXIMATELY 5000 MILES ON IT.

Engine
Filed Nov 15, 2018193,234 milesGA

I WAS DRIVING MY CAR IN MOTION AROUND 25 MPH. I WENT TO ACCELERATE TO GET ONTO THE FREEWAY AND THE CAR JUST STALLED ON ME WITH NO WARNING. I HAD TO PULL OVER ,CUT THE CAR OFF AND LET IT SIT FOR A MIN. AFTER 5 MINS, IT STARTED TO DRIVE AGAIN BUT THERE WAS STILL LACK OF ACCELERATION

EngineFire
Filed Nov 9, 201889,000 milesOK

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND FLAMES APPEARED UNDERNEATH THE INTAKE MANIFOLD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Exterior Lighting
Filed Nov 4, 2018GA

THE CARS HEADLIGHTS CONTINUE TO GET DIMMER AND DIMMER TO WHERE A DRIVER CAN BARELY SEE 10 FEET IN FRONT OF THEM. I HAVE CALLED KIA REGARDING SOLUTIONS AND ALTHOUGH THEY STATE THIS IS A KNOWN ISSUE THERE AREN'T ANY PERMANENT ALTERNATIVES. I HAVE TO USE MY HIGH BEAMS AT NIGHT TO DRIVE.

Air Bags
Filed Nov 2, 2018126,000 milesVA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO KOONS KIA OF WOODBRIDGE (703-494-3333, LOCATED AT 14208 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). HOWEVER, THE DEALER STATED THAT THE RECALL DID NOT COVER THE AIR BAG INDICATOR FAILURE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Oct 26, 201855,000 milesMN

THE LIGHTS ON THE VEHICLE BECAME SO DIM IT WAS DANGEROUS TO DRIVE AT NIGHT. I THOUGHT MY NIGHT VISION WAS FAILING, UNTIL A FRIEND RODE WITH ME AFTER DARK AND ASKED IF MY HEADLIGHTS WERE ON. WHEN WE COMPARED THE HEADLIGHTS ON MY VEHICLE COMPARED TO HERS, THE DIFFERENCE WAS STUNNING. I HAD ALREADY HAD THE HEADLAMPS REPLACED IN 2015, BUT THERE WAS NO DIFFERENCE. I WOULD ESTIMATE THAT THE HEADLIGHTS WERE DIM AT LEAST A YEAR PRIOR TO THAT. I TOOK THE VEHICLE TO ANOTHER DEALERSHIP., AND THEY DETERMINED THAT THE REFLECTORS BEHIND THE HEADLIGHTS HAD COLLAPSED, CAUSING THE DIMNESS. THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED IN ORDER TO FIX THIS, AT A SUBSTANTIAL COST. I HAD NO CHOICE BUT TO FIX IT BECAUSE IT HAD BECOME DANGEROUS TO DRIVE AT NIGHT. UPON DOING SOME RESEARCH, I DISCOVERED THAT OTHERS WITH THIS YEAR AND MODEL HAD THE SAME PROBLEM. THIS WAS NOT WEAR AND TEAR. THIS WAS A DEFECT AND SHOULD HAVE BEEN RECALLED. WHEN I HAD THE HEADLIGHT ASSEMBLIES REPLACED, I REQUESTED THE OLD ONES AND I HAVE THEM IN MY POSSESSION. ONE PHOTO SHOWS THE HEADLIGHTS ON MY CAR IN A PARKING RAMP NEXT TO ANOTHER CAR WITH ITS HEADLIGHTS ON. MY CAR IS ON THE LEFT. YOU CAN'T EVEN TELL THE LIGHTS ARE ON.

Steering
Filed Oct 19, 2018125,000 milesCA

BAD PART IN STEERING COLUMN , THE PLASTIC COUPLER IS BROKEN AND IT MAKES A HORRIBLE SOUND AND WITH THAT PART BEING BAD IT COULD CAUSE THE STEERING WHEEL TO LOCK UP. I FIRST HEARD THIS NOISE DRIVING TO WORK ON THE FREEWAY

Engine
Filed Oct 18, 2018111,000 milesTX

VEHICLE WILL NOT START. ENGINE AND IGNITION REPLACED DUE TO BEARING WEAR RECALL. TRANSMISSION REPLACED 2 WEEKS AGO FOR REBUILT ONE, AND NOW CAR WON'T START. IT'S BEEN 2 DAYS AND KIA HAS NOT BEEN ABLE TO TELL ME WHAT IS WRONG WITH IT. THE REASON I WANTED TO SUBMIT THIS COMPLAINT IS BECAUSE I BELIEVE THERE SHOULD BE A RECALL ON TRANSMISSIONS INSTALLED IN THESE VEHICLES. KIA WANTED ME TO WAIT FROM 10 SEP TO MID DEC BECAUSE THESE TRANSMISSIONS ARE ON BACK ORDER. WHICH MEANS THERE'S SO MUCH DEMAND THAT DEC IS THE EARLIEST THEY COULD RECEIVE IT. THEIR SHOP IS FULL, MOSTLY OF THESE CARS (OPTIMA). THEY EXPECTED ME TO WAIT 3 MONTHS WITHOUT A CAR IN ORDER TO GIVE THEM TIME. IT JUST BOGGLES MY MIND THAT THEY COULD DO THIS. THE CRAZIEST THING IS THAT EXPECT EVERYONE TO WAIT THIS LONG. I TALKED TO 3 DIFFERENT COSTUMERS WHO ARE ALL HAVING THE SAME EXACT PROBLEM WITH THE SAME CARS, AND THEY WERE TOLD THE SAME THING. I PURCHASED THIS VEHICLE IN 2014 USED, ONLY ONE PREVIOUS OWNER, NEVER HAD ANY ACCIDENTS, NOW HAS 111,000+ MILES. ALWAYS DID ALL MAINTENANCE CHECKS, OIL & FILTER CHANGES, TUNE UPS, FLUIDS CHANGE AND YEARLY INSPECTIONS. ONLY USED FOR GOING TO WORK AND COMING HOME 5 DAYS A WEEK (APPROX. 54 MILES PER DAY). I DECIDED TO REPAIR TRANSMISSION AT OTHER PLACE & ENDED UP SAVING $1100. KIA WANTED TO CHARGE $2,700 FOR REBUILD TRANSMISSION & FOUND A GUY THAT CHARGED ME $1,600 FOR REBUILD ONE. KIA NEVER GAVE ME QUOTE COPY. JUST TOLD ME OVER THE PHONE. HOW CONVENIENT! GUY TOLD ME THE WAY THESE

Exterior Lighting › Headlights
Filed Oct 17, 2018133,988 milesTN

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY WHEN DRIVING. THE CONTACT STATED THAT THE HEADLIGHTS PROJECTED A TRIANGLE SHAPE, WHICH PREVENTED THE CONTACT FROM SEEING THE ROAD. THE CONTACT MENTIONED THAT THE SIDES OF THE VEHICLE COULD BE CLEARLY SEEN, BUT NOT THE FRONT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,988.

Fuel/Propulsion System
Filed Oct 14, 2018GA

EVERY TIME I STOP TO PUT GAS IN MY CAR, IT TAKES ABOUT 30 MINUTES OR SO BEFORE IT STARTS AGAIN. WHILE DRIVING, THE CAR HAS A JERKING MOTION. KIA EXCHANGED THE CARBON CANISTER BUT IT DIDN'T FIX THE PROBLEM.

Engine
Filed Oct 4, 2018103,000 milesVA

MY 2011 KIA OPTIMA IS CONSUMING LARGE QUANTITIES OF OIL. I HAVE RECEIVED 10 OIL CHANGES SINCE FEBRUARY 2018 (OCT AS OF TODAY) AFTER MY CAR'S OIL LIGHT WOULD BLINK EVERY 1000 MILES WHEN DRIVING. THE DEALER SAID THEIR WAS NO VISIBLE LEAK AND PERFORMED A CONSUMPTION TEST WHICH SHOWED MY CAR WAS CONSUMING OIL AT AN ALARMING RATE. THIS ISSUE HAS BEEN IDENTIFIED AS A KNOW PROBLEM WITH KIA MOTORS AND HAS YET TO ADDRESSED.

Visibility › Sun/Moon Roof Assembly
Filed Oct 3, 2018130,000 milesMO

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 45 MPH, THE SUN ROOF EXPLODED OUTWARDS WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE SUN ROOF GLASS WAS REPLACED. THE CONTACT CALLED KINGDOM KIA AT (573) 426-3100 (LOCATED AT 2600 N BISHOP AVE, ROLLA, MO 65401) AND WAS INFORMED TO CONTACT HIS INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Air BagsCrash
Filed Sep 18, 201850,000 milesIL

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE CRASHED INTO THE DRIVER'S SIDE OF AN ONCOMING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT BUMPER WAS SEVERELY DAMAGED AND HAD TO BE REPLACED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (EVERGREEN KIA, 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 556-5223) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. *TT UPDATED 11/19/18*JB

Structure › BodyCrashFire1 injured1 killed
Filed Sep 12, 201875,000 milesWV

MY HUSBAND WAS DRIVING A 2011 KIA OPTIMA WHEN THE CAR VEERED OFF THE ROAD AND BURST INTO FLAMES. MY HUSBAND WAS KILLED UPON IMPACT WITH A TREE.

Unknown or Other
Filed Sep 4, 2018DC

CAR STALLED OUT WHILE IN MOTION. CAR BEGAN LEAKING OIL AND WOULD NOT RESTART.

Air BagsCrash2 injured
Filed Aug 28, 201896,000 milesAL

I RECEIVED A RECALL NOTICE ON MY AIRBAGS ON 8/15/2018 ON 8/16 I WAS REAR ENDED BY A BIG WORK TRUCK AND PUSHED INTO ANOTHER VEHICLE. 5 CARS INVOLVED. MY VEHICLE IS TOTALED THE AIRBAGS DID NOT DEPLOY

Exterior Lighting
Filed Aug 27, 201899,200 milesVA

OVER THE PAST 7 YEARS I'VE REPLACED BOTH HEADLIGHTS-LOW BEAM ON AN AVERAGE OF TWICE A YEAR. LOW BEAMS ARE SO LOW IN LIGHTING AND I'M CONCERNED IF THEY ARE ON WHEN DRIVING IN THE DARK. RECENTLY I CHANGED THE PASSENGER SIDE LOW BEAM LIGHT, 2 WEEKS LATER IT WENT OUT AGAIN. HOWEVER PRIOR TO CHANGING THE BULB THE FIRST TIME, I NOTICED THE LENS COVER WAS SO HAZY ON THE INSIDE, LIKE WHITEISH CHALKY LOOKING. I TOOK BULB #2 OUT BUT NOTICED IT WASN'T BURNT OUT. HOWEVER THE WIRES AND THE HOUSING FOR THE BULB PRONGS WERE MELTED. FORTUNATELY IT ONLY MELTED THE PRONG CONNECTION POINT AND WIRES AND DIDN'T SPARK A FIRE. BUT NOW I'M LEFT REPLACING THE WIRING AND LENS COVER ASSEMBLY. I DO UNDERSTAND THAT MY CAR IS 7 YEARS OLD, HOWEVER THE LOW BEAM LIGHTS ON THIS CAR HAVE BEEN NOTHING BUT AN ISSUE FROM DAY ONE AT ZERO MILES. THERE HAVE BEEN MULTIPLE RECALLS AND NUMEROUS ISSUES WITH THIS CAR. LESSON LEARNED....WILL NEVER BUY ANOTHER KIA

Exterior Lighting › Headlights
Filed Aug 27, 201890,000 milesWA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK WITHOUG WARNING. THE CONTACT CHANGED THE BULBS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DICK HANNAH KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662, 360-342-9104) WHERE IT WAS DIAGNOSED THAT THE BALLAST IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Steering
Filed Aug 17, 201839,400 milesNY

BAD PART IN STEERING COLUMN , THE PLASTIC COUPLER IS BROKEN AFTER 39400 MILES . THIS HAPPEN ON MANY KIA 'S AND THERE ARE NO RECALLS YET?

Engine
Filed Aug 14, 201895,000 milesNJ

TURBOCHARGER, GASKET-EXHAUST PIPE, GASKET-EXAUST MAN IF, INTERCOOLER I'M HAVING THE THE ENGINE PROBLEM WANT TO FIND OUT IF THIS CAR WAS RECALL,

Engine
Filed Aug 14, 201897,597 milesNJ

MY CAR IS NOT SPEEDING UP.ENGINE PROBLEM AND THE ENGINE IS HEATING UP TURBOCHARGER, GASKET-EXHAUST PIPE, GASKET-EXAUST MANIF, INTERCOOLER

Air Bags
Filed Aug 13, 2018185,000 milesKS

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS 66046, 785-856-8700), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.

EngineFire
Filed Aug 6, 201878,000 milesFL

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND BLACK SMOKE EMERGED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES UNDER THE HOOD. THE CONTACT USED A TOWEL AND A BOTTLE OF WATER TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CALLED, BUT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO THE DEALER (COURTESY KIA OF BRANDON, 9205 E ADAMO, TAMPA, FL 33619) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FAILED AND THE ENGINE NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS AT THE DEALER FOR AN EVALUATION PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT IT WAS OK TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12673181 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Fuel/Propulsion System
Filed Jul 27, 201886,500 milesNV

STRONG SMELL OF RAW FUEL NEAR LEFT REAR (DRIVER SIDE) OF VEHICLE WHEN AMBIENT TEMPERATURE OUTSIDE EXCEEDS 100 DEGREES. THE SMELL IS NOTICED WHEN THE VEHICLE IS PARKED AFTER DRIVING. IT WAS FIRST NOTICED WHEN THE VEHICLE HAD ABOUT 50,000 MILES ON IT AND THE VEHICLE WAS TAKEN TO HENDERSON KIA FOR SERVICING. THEY SAID THEY COULD NOT REPRODUCE THE ISSUE.

Engine
Filed Jul 25, 2018103,000 milesWI

WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A STOP LIGHT. PROCEEDED TO GO ON GREEN AND ON A MAIN BUSY ROAD MY CAR SHUT DOWN COMPLETELY AND ALL MY LIGHTS CAME ON IN MY VEHICLE. AS I PULLED OVER ONTO A SIDE STREET MY CAR BEGAN TO SMOKE AND SMELL LIKE IT WAS BURNING. MY CAR WOULD NOT START BACK UP.. HAD TO HAVE IT TOWED TO 2 DIFFERENT SHOPS. IT IS CURRENTLY AT THE DEALERSHIP WAITING ON A NEW ENGINE AND WE HAVE BEEN FOR OVER 2 MONTHS NOW. GETTING VERY AGGRAVATED AS NOBODY CAN TELL ME WHEN MY CAR WILL BE DONE. THE DEALERSHIP KEEPS TELLING ME THEY CANT FIND AN ENGINE FOR IT. WHICH I FIND A LITTLE RIDICULOUS. SOMEBODY NEEDS TO TELL ME SOMETHING OR PAY ME BLUE BOOK VALUE FOR MY CAR AND KEEP IT. THIS IS NOT MY FAULT AS THIS A RECALL ON MY CAR THAT SEEMS TO BE AN ISSUE ALL OVER WITH THEM.

Steering
Filed Jul 24, 201889,000 milesHI

TRACTION CONTROL LIGHT STARTED TURNING ON IN APRIL 2018 WHILE DRIVING ON A CITY STREET CAUSING THE STEERING TO LOCK AND MAKING IT DIFFICULT TO DRIVE. HAD TO PULL OVER TURN CAR ON AND OFF. LIGHT TURNED OFF AND CAR WAS ABLE TO DRIVE NORMALLY AGAIN. LIGHT CONTINUED TO COME ON AND OFF BUT RECENTLY STARTED HAPPENING MORE FREQUENTLY. TOOK IT TO KIA AND WAS TOLD IT WAS AN INTERNAL MALFUNCTION OF THE STEERING COLUMN ASSEMBLY (SEE PAPERWORK). IF I WAS DRIVING ON THE FREEWAY WHO KNOWS WHAT COULD HAVE HAPPENED WITH THE STEERING WHEEL LOCKING WHILE DRIVING.

Engine
Filed Jul 18, 2018106,018 milesIL

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND THE VEHICLE FAILED TO RESTART. IN ADDITION, ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 106,018.

Steering
Filed Jul 11, 2018110,000 milesFL

THERE IS A CLICKING NOISE FIRST HEARD IN THE STEERING WHEEL TO WHERE THE STEERING BOX FLEXIBLE COUPLER IS BRAKING APART INSIDE THE STEERING BOX. IF THIS WAS NOT FIXED IT COULD BE A TOTAL FAILURE TO WHERE YOU COULD LOSE YOUR STEERING ALL TOGETHER. KIA IS AWARE OF THIS AND IS FIXING IT FOR FREE. WHY ISNT THIS LISTED ON YOU SITE AS A RECALL AS SOMEONE'S LIFE COULD BE IN JEOPARDY OVER THIS ISSUE.

Steering
Filed Jul 10, 2018145,353 milesMO

WHILE DRIVING,STEERING COLUMN STARTS RATTLING. GETS WORSE GOING OVER BUMPS. HAD STEERING COLUMN REPLACED 11 MONTHS AGO. THIS WEEK 7/1/8, THE COLUMN STARTED RATTLING AGAIN. MECHANIC STATED IT MIGHT BE A COUPLING IN THE COLUMN GOING BAD AGAIN.

Engine
Filed Jul 3, 201891,500 milesFL

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (DORAL KIA, 10155 NW 12TH ST, DORAL, FL 33172, (305) 520-5592)AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 91,500.

Exterior Lighting › Headlights
Filed Jul 2, 201842,000 milesOH

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS PRODUCED VERY LITTLE LIGHTING. THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN AT 513-682-2500 (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014) AND WAS INFORMED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Engine
Filed Jul 2, 201893,000 milesTX

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE HAD NO ENGINE OIL. THE ENGINE OIL INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX) WHERE IT PASSED AN INITIAL ENGINE INSPECTION PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE OIL CONSUMPTION FAILURE WAS CONFIRMED AND OIL WAS ADDED TO THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT FURTHER EVALUATIONS WOULD HAVE TO BE PERFORMED, WHICH REQUIRED THEM TO CONTINUE TO OPERATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO FOLLOW THE DEALER'S TESTING PROCEDURES. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT PROVIDED.

Steering
Filed Jul 1, 2018NJ

THEIR ARE NUMEROUS COMPLAINTS I HAVE READ ON THIS SITE ABOUT KNOCKING AND BANGING NOISES IN THE STEERING COLUMN. I NOW HAVE THIS IN MY KIA OPTIMA 2011 WITH 48K MILES. WHY IS THEIR NO RECALL? IT SEEM TO ME ITS A BIG SAFETY ISSUE SO OFF THE THE DEALER I GO TO EMPTY OUT MY WALLET.

Engine
Filed Jun 30, 201880,000 milesNC

VEHICLE ENGINE JUST SHUTS DOWN

Engine
Filed Jun 30, 2018130,000 milesGA

I WAS DRIVING MY 2011 KIA OPTIMA DOWN A HIGHWAY WHEN THE VEHICLE'S ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED. I PULLED OFF THE SIDE OF THE HIGHWAY AND TRIED TO RESTART MY CAR. THE ENGINE WAS KNOCKING LOUDLY. I CALLED A TOW TRUCK AND HAD IT TOWED TO MY PLACE OF EMPLOYMENT.

Air Bags
Filed Jun 21, 2018103,000 milesMO

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE AND THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT CALLED CERAME KIA (11655 NEW HALLS FERRY RD, SAINT LOUIS, MO 63033) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG WARNING INDICATOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jun 19, 2018CO

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON ATTEMPTING TO RESTART THE VEHICLE, AN ABNORMAL CLICKING SOUND WAS HEARD AND IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Jun 19, 201840,000 milesCA

THE VEHICLE HEADLIGHTS ARE TOO DIM TO SEE AT NIGHT. ONLINE REPORTS MENTION THE CHROME REFLECTOR INSIDE THE HEADLIGHTS FAILS PREMATURELY. THIS HAS OCCURRED WITH THE HEADLIGHTS, BUT NOT THE HIGH BEAMS. YOU CAN SEE THE REFLECTORS ARE WHITE PLASTIC WITH NO MORE CHROME COATING. WE RARELY USED THE HIGH BEAMS SINCE WE LIVE AND WORK IN THE CITY, AND THE HIGH BEAM REFLECTORS STILL HAVE A CHROME REFLECTIVE COATING. THE LIGHT BULBS ARE VERY HOT AND MOST LIKELY BURNED OFF THE CHROME REFLECTIVE COATING. WE HAVE TO DRIVE WITH THE HIGH BEAM LIGHTS TO SEE AT NIGHT, AND WE ARE IN THE PROCESS OF REPLACING THE ENTIRE HEADLIGHT ASSEMBLIES SO THE LOW BEAM HEADLIGHTS CAN BE USED TO DRIVE SAFELY AGAIN.

Engine and Engine Cooling
Filed Jun 14, 201897,000 milesGA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 45 MPH, THE VEHICLE STALLED. IN ADDITION, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO KIA OF UNION CITY (4084 JONESBORO RD, UNION CITY, GA 30291, (770) 964-4900), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. *TT CONTACT STATES ON AUG 22 2018 THE ENGINE WAS REPLACED. *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Kia Optima → · Every Optima year → · How the figures are calculated →