2014 Kia Forte complaints

Engine seized while driving. Car had just over 60,000 miles. Approximately 61,000.

The contact owns a 2014 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) and the vehicle was taken to the dealer for the recall repair; however, the dealer failed to update the Knock Sensor Detection System software. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken back to the dealer who updated the Knock Sensor Detection System software; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the engine needed to be replaced. The dealer advised the contact that they would send a diagnostic report and video clips to the manufacturer to obtain the manufacturer's approval for the engine replacement. The manufacturer was notified of the failure and advised the contact to obtain a vehicle rental out-of-pocket and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 63,200.

Brake light failure on both tail lights. The problem started by finding mold in the trunk. This was caused by water pooling in the bottom space where the spare tire would go if it came with one. Water leaks were observed from both tail lights into the trunk. The culprit seems to be bad gaskets for the tail lights. The gaskets have cracks which let rain water through. The poor design of this part has caused both brake lights to stop working. I fear water damage with the wiring / electrical system. The 3rd, center brake light still works. Will KIA pay to fix this important safety feature?

When I engage the left turn signal the headlights will intermittently shut off. They sometimes come back on and sometimes do not. Usually after completing a turn they come back on. It's unpredictable and this has caused some scary situations. It is a continual problem that needs to be fixed by KIA.

The vehicle has been consuming and leaking oil for over two years. More recently the vehicle was started/running and it was identified that large amounts of oil were leaking from the engine. The vehicle was towed to the original Kia dealership where purchased. The Kia dealership has advised that the engine is seized and requires replacement. Kia has declined the dealership's request to replace engine. Recall for vehicle is currently open: Manufacturer Recall Number - SC200YD NHTSA Recall Number - 20V750

Unknown had the car only 2 years and the air bag light came on and they have never has been deployed

The contact owns a 2014 Kia Forte. The contact stated while driving at an undisclosed speed, the steering wheel made a knocking sound. The contact stated that the first time the failure occurred was in late September with the knocking sound only happening while turning either to the left or the right. The contact stated that recently the failure started occurring whenever the vehicle was being driven. The contact stated that the steering wheel was not secured and felt as if it was going to detach. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted. The failure mileage was 52,177.

My Kia Forte when I put it in reverse it will jerk back then pause and hardly push itself backwards I have no control same as putting the car into Drive. I also consistently hear water in the bottom of my car swishing around.

The contact owns a 2014 Kia Forte. The contact stated that while his son was driving at 45 mph, the engine failed and smoke was coming from the engine. The contact's son was able to pull over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle with engine failure, and no oil was found in the oil reservoir. The engine needed to be replaced. The vehicle was then towed to another dealer, Koons Annapolis Toyota (1107 West St, Annapolis, MD 21401), and the dealer sent documents from the previous dealer, Kia of Bowie, to the manufacturer. The Koons Annapolis Toyota dealer had the vehicle towed to Alexandria Car Clinic (3235 Colvin St, Alexandria, VA 22314) for the engine replacement. The contact later received notification of NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was made aware of the failure and a case was opened. However, the manufacturer closed the case without notifying the contact and had not responded to the contact. The failure mileage was approximately 66,800.

There was a car accident car was totaled my wife was stuck in the seat the seat belt broke would not unlatch they had to cut her out. There not supposed to break. What if the car cought fire?

The driver side seatbelt keeps unbuckling, this is after checking to make sure it is fastened completely, I have to keep checking the belt throughout the driving period to ensure it is latched. What if all my belts do this, and when my kids are in the car and if a wreck occurs and they fail to protect us? There were multiple incidents when it came unclipped was when I was doing 15mph and up to 60mph.

The issue had not been resolved, and I am reading countless of reports stating that Kia is picking and choosing who they will help, this is absolutely BS., that NHTSA will not even help with getting Kia to honor their recalls.

Oil Consumption. Having to put about 3 quarts of oil in before the next recommended oil change. Have been doing that for the last 6+ months.

The contact owns a 2014 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle was consuming excessive amounts of engine oil after she checked the oil level. The vehicle was taken to the dealer and the dealer performed an engine and oil consumption test. The vehicle passed the engine test but failed the oil consumption test. The dealer updated the Knock Sensor Detection System (KSDS) software. The dealer informed the contact to bring the vehicle back after 1,000 miles for the oil consumption test. The contact took the vehicle back to the dealer after driving the vehicle for 1,000 miles and the vehicle failed the oil consumption test. The dealer informed the contact that they would not perform another oil consumption test and the engine would not be replaced since the vehicle had passed the engine test prior and they only replaced seized engines. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would contact the dealer. The failure mileage was approximately 68,000.

I purchased a 2014 Kia Forte on August 24, 2013. On August 26, 2021 I reported an electrical fire in the trunk of my car to the dealership. I was told not to drive the car but to tow it. My car was towed home because the dealership was closed by the time the tow truck arrived. The insurance company totaled the vehicle. I would still have my vehicle if this electrical fire had not occurred. The dealership stands on they sell and maintain the cars only. They performed the regular maintenance on the vehicle. They never noted any electrical issues. After 3 weeks they also said the car was totaled. They referred me to the makers in California. They had not reported the fire to them. After 2 months of going back and forth , Kia corporate determined they can not find what caused the electrical fire. Therefore they are not responsible. It was not declared arson. My car caught fire in the parking lot where I work in southern Louisiana while I was in northern Mississippi on the job. The car was locked and both keys were with me. The wires, the trunk door, the cloth covering over the top of the trunk, and back window burned. Some water bottles, sprite bottles and the empty bag of cat food they were placed on the day before burned. The plastic binders, the bottom of the trunk, and the spare tire space did not burn. It is clear the car had a defect. The fire could have reached the gas tank and caused an explosion. The wires burned causing the fire. The car set itself on fire. Even though

My 2.0L GDI engine developed a clacking sound and I have been told I need a new engine. It seems to be the same issue as the other Kia models with this same engine that have had their engines recalled. Yet Kia does not include the Forte in the recall, even though it is the same engine.

The contact owns a 2014 Kia Forte. The contact stated that while driving at an unknown speed, the air bag warning light illuminated. The contact had taken the vehicle to an independent mechanic who reset the air bag warning light; however, the warning light immediately returned. The manufacturer was notified of the failure and informed her that there were no recalls on the VIN. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 106,000.

UNKNOWN My 2014 Kia Forte Ex has been having randon acceleration problems. I just bought it from an O'Brien dealership a couple months ago. It has also caused the breaks to not want to work. I was in an accident due to this and crashed into the car in front of me pretty hard. My infant and boyfriend were in the car. I noticed the cruise control turned itself on right before the crash and I was trying to turn it off. The damage luckily wasnt that bad. But the car keeps driving itself and the brakes not working. This happens almost every time I turn the car on now. The break pads are still brand new, as I and my dad have checked them. I have tried contacting the dealership about it but they haven't got back. This car is unsafe and I will not continue to drive it. There are no warning lights or messages popping up.

Driving down a country road at night when my abs light came on. After a few seconds my power steering went out and the main console died. The headlights began to dim and the dashboard lights sputtered on and off. The car shuttered strongly and then died. We were stuck on the side of the road in the middle of the night for over forty five minutes with a screaming infant with no warning that this was going to happen or that this part needed to be serviced or replaced for the milage of my car (90,000).

Airbag light stays on all the time. Brake lights constantly burning out breaking system system will skidvover grates at bumps. Car will scrape over roads. All steering wheel functions not working

The contact owns a 2014 Kia Forte. The contact stated that while operating the vehicle there was an exhaust odor present inside the cabin of the vehicle. The contact stated that the vehicle would lose power and did not properly accelerate. The vehicle was taken to an independent mechanic who replaced the catalytic convertor however, six months later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. After replacing the catalytic convertor for the second time the failure recurred approximately six months later. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 120,506.

Car started over heating, took it to the shop and my engine coolant resistor was melting, they replaced the part and it is starting to melt again and my car is starting to over heat

The contact owns a 2014 Kia Forte. The contact stated while driving approximately 80 MPH, the vehicle was shaking violently and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 130,000. Parts distribution disconnect.

The contact owns a 2014 Kia Forte. The contact stated that the vehicle was consuming excessive oil and there was oil leaking onto the ground. The contact had to put 1 to 2 quarts of oil for every trip. There was also smoke coming from the engine and a loud knocking noise was heard. The vehicle was taken to the dealer on four separate occasions and the dealer refilled the oil. However, the dealer could not diagnose the failure. The contact stated that the dealer attempted to make her sign a waiver but when she refused, the dealer would not provide any assistance. The vehicle was not repaired. The contact was concerned that the vehicle may catch fire. The contact attempted to contact the manufacturer but was not able to speak to a live representative. The failure mileage was 54,498.

Unknown

I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer asso

I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer asso

2014 Kia Forte 1.8l steering is very hard or stiff to rotate especially from right to left when driving at more than 20 mph rendering lane change on roads and expressways very dangerous, and simply maneuvering steering very difficult. It feels like steering is jamming or being stuck. Besides hear a click sound from the steering even when car is stationary. Started experiencing hard steering problem at the end of June 2021.

The vehicle has spun a rod bearing of the internal engine. It is available for inspection upon request. Engine damage puts driver, passengers and all bystanders at extreme risk. Dealer has confirmed rod knock. Other automotive shop diagnosed spun rod bearing. The vehicle has not yet been inspected by the manufacturer, police, insurance representatives or others. The check engine light came on immediately before failure.

Motor locked up after getting recalls done and Kia is saying no recall on motor

The contact owns a 2014 Kia Forte. The contact stated that while driving at various speeds, there was oil leaking onto the catalytic converter. The contact stated while driving the vehicle failed to accelerate. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was towed to the local dealer and the contact was informed that the engine and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Kia Forte. The contact stated that the vehicle was consuming an excessive amount of oil while driving at various speeds. The check engine warning light was illuminated on the instrument panel. The contact had the vehicle taken to an independent mechanic where she discovered that the vehicle had a defective O2 sensor. The contact stated that on another occasion while driving 40 mph, the vehicle began to stall upon the depression of the accelerator pedal. The contact pulled the vehicle into a parking lot and called her husband for assistance. The contact's husband attempted to jump-start the vehicle however, the vehicle failed to restart. The contact then purchased a new battery however, the failure persisted. Due to the failure, the contact had the vehicle towed to a dealer where they diagnosed the vehicle with engine failure. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 20V750000 (Engine) however, her vehicle was not included in the recall. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Kia Forte. The contact stated that her vehicle hydroplaned while driving at 65 MPH, which caused her to lose control of vehicle. The contact hit the right guardrail three times on the passenger side of her vehicle. The air bags did not deploy after multiple impacts. The contact nor her passenger needed medical assistance; however, they did both suffer minor scrapes and soreness. A police report was filed. The vehicle was initially towed to an independent tow yard but was then towed to the contact's home where it remained in her possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be deemed destroyed. The failure mileage was approximately 119,000.

In May 2021 my daughter was in a bad car accident while driving my 2014 Kia Forte. The airbags did not go off and the seatbelts never tightened. Fortunately her and her passenger were not seriously injured and only received bruises on their knees and sore necks. There was so much damage to the front end of the car it was totaled by our insurance company. No warning lights were seen that day or even prior to the accident showing that the airbags weren't working properly. My car was not part of 6/18/18 Kia Forte recall#SC165 for airbags and seatbelts. The recall was for Kia Forte 2010-2013. While my Kia was a 2014, I did take possess of it in 2013. Starting in January 2014 I brought the car back to the dealership many times because of all the electric issues I was having with it. Since the dealership could not replicate the codes while the car was there Kia refused to look into or fix the problems. Electrical issues included doors not unlocking, doors not being able to be opened from inside or outside, windows not opening, headlights coming on while the car was parked, emergency flashers turning on without pushing the button, while driving traction/anti-slide light came on without a reason.

I bought the car in November 2 weeks later driving on December 10 All lights came out car loss power and engine blew off I was driving at around 55mph I’m still paying for the car but I never received no notice for the recall I need an answer ASAP the cae as been in my garage since December 10/2020

The contact owns a 2014 Kia Forte. The contact stated while driving at 55 MPH, the air bags warning light illuminated. The dealer was made aware of the failure but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

After engine replacement 12/2020, continue to have problems with stalling, randomly not starting, various light ups on dash, RPM gage not moving.

The contact owns a 2014 Kia Forte. The contact stated that the vehicle was repaired under NHTSA campaign number: 20V750000 (Engine) however, eight days later while driving, the vehicle shifted into LIMP mode and failed to operate as designed. The dealer was made aware of the failure and informed the contact that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.

The contact owns a 2014 Kia Forte. The contact stated while driving 25 MPH the vehicle started to emit hot air from the engine compartment into the cabin of the vehicle. There was no warning light illuminated. The vehicle was not repaired nor diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V750000 (ENGINE) for which the vin was included. The manufacturer was not informed of the failure. The failure mileage was approximately 55,600.

While driving the vehicle in June 2020, the engine started knocking loudly and caused the vehicle to vibrate so I shut off the vehicle. After being towed, the mechanic stated the rod blew through the block and knocked out the starter. The engine needs a full replacement and based on my mechanics review this would not have happened had the 12/2020 recall been conducted more timely. The Kia recall # stated Kia dealership would pick up the vehicle & inspect for free. The dealership has refused to work with me or my mechanic, advised it would not be covered based on being out of warranty and avoids explaining why it isn’t covered or what the actual recall is (they will only state the name of the recall, not why or the details).

I own a 2014 KIA Forte and was hearing a ticking / knocking when I drive. I dropped it off at service station Milton to be looked at. The next day 4/1/21 I got a from them and he notified me that my engine is under 2 recalls by KIA and needs to be replaced. He recommended that I have it towed there due to it not being safe to drive. He spoke with KIA to let them know it was on the way with the reason of the engine recall. I have a Certified 2014 Kia Forte with 115,000 miles and I have had the car 5 1/2 years. I also have an Extended Warranty for 8 years AND 150,000 miles which I am in the clear of. Kia American is refusing to fix my vehicle. Main reason is because I am a secondary owner. That is not what is says on my agreement and warranty paperwork. They are still refusing to fix and cover the recall.

Hi. The problem that I am having is that a buy a car that was imported from Florida to Puerto Rico. I verified the vin number and I see that it need to have 2 recall fix. I go to the local Kia dealer and they say that because it was used imported vehicle they cant perform the recall. I want to know if it is any way that Kia can authorize or if they are obligated to fix the vehicle.

Steering coupler needed to be replaced. There have been warranty extensions for this part on several Hyundai cars as well as Kia Optima. Same issue as I experienced. No recall yet on my vehicle. Had to pay $500 to get replaced

I received a letter of a recall on the airbag. I contacted coughlin kia. They state there in no recall. The airbag light is on like the recall stated.

I RECEIVED A RECALL LETTER STATING THAT MY CAR IS PART OF A RECALL INVOLVING A DEFECT IN THE ENGINE THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE AND INCREASES THE RISK OF INJURY. I TOOK MY CAR TO THE DEALERSHIP TO ADDRESS THE RECALL. THE MECHANICS AT THE DEALERSHIP STATED THAT MY VEHICLE WOULD NEED A NEW ENGINE AND THAT THE ENGINE WILL FAIL. KIA MANUFACTURER IS REFUSING TO REPLACE THE ENGINE EVEN AFTER THEIR MECHANICS HAVE TOLD ME COUNTLESS TIMES I HAVE BROUGHT THE CAR IN THAT IT NEEDS A NEW ENGINE. I HAVE HAD TO BRING MY CAR TO AND FROM THE DEALERSHIP 3-4 TIMES NOW IN THE LAST 3 WEEKS AFTER MY CHECK ENGINE LIGHT KEEPS TURNING ON AND FLASHING CONTINUOUSLY AND MY CAR WON'T ACCELERATE LIKE NORMAL AND WILL NOT DRIVE PAST 40 MPH. I HAVE TO FLOOR THE GAS PEDAL JUST TO MOVE THE CAR. BEFORE I RECEIVED THIS RECALL LETTER AND TOOK MY CAR IN TO GET LOOKED AT, I HAD NO ISSUES WITH MY CAR ACCELERATING AND HAVE NEVER HAD A CHECK ENGINE LIGHT BUT NOW ALL OF A SUDDEN MY CAR DOESN'T DRIVE. THE DEALERSHIP DAMAGED MY CAR AND ARE DENYING ANY WRONGDOING. THIS IS EXTREMELY DANGEROUS TO HAVE MY CAR IN THIS CONDITION I'M NOT WILLING TO RISK MY FAMILY'S SAFETY OR MY OWN SAFETY BECAUSE THE DEALERSHIP WON'T TAKE RESPONSIBILITY AND THE MANUFACTURER WON'T GO THROUGH WITH THE REPAIRS THAT NEED TO BE DONE FOR SAFETY REASONS AND REPLACE MY ENGINE. THE MANUFACTURER IS NOT LISTENING TO THEIR MECHANICS THAT HAVE TOLD ME THE ENGINE IS GUARANTEED TO FAIL. MY VEHICLE IS NOT DRIVABLE AND KIA WILL NOT DO ANYTHING T

AN ENGINE FIRE RECALL HAS ALREADY BEEN ISSUED RELATING TO FUEL AND OIL LEAKS FOR MY VEHICLE. ON TWO OCCASIONS I'VE TAKEN MY CAR IN FOR REPAIR SERVICE TO THEIR FIRST KIA DEALERSHIP IN SIMI VALLEY CA, AND BOTH TIMES THEY'VE REFUSED TO COMPLETE REPAIRS, SAYING THE MANUFACTURER'S REPAIR SERVERS WERE DOWN AND INACCESSIBLE FOR THE NECESSARY SERVICE. ON THE MOST RECENT APPOINTMENT (APRIL 9), THE SERVICE REP TOLD ME HE'D GIVE ME A CALL ONCE THE REPAIR SYSTEM WAS BACK ONLINE, BUT THAT CALL NEVER HAPPENED. KIA HAS NOT REPLIED TO MY REQUESTS REGARDING THIS IMPAIRMENT OF THEIRS. MEANWHILE MY CAR IS BURNING THROUGH 1-3 QUARTS OF OIL A WEEK, THOSE GALLONS OF OIL LOSS HAVE ALREADY COST ME ONE CONTAMINATED CATALYTIC CONVERTER, AND I LACK THE WORK FLEXIBILITY TO CONTINUE SCHEDULING FRUITLESS REPAIR VISITS. MY CAR HAS A FLAW THAT THIS RECALL SHOULD FIX, BUT BETWEEN THE DEALERSHIP AND THE MANUFACTURER THERE HAS BEEN AN INABILITY TO PROVIDE THAT REPAIR. THE ONGOING PURSUIT OF THOSE SOLUTIONS HAS LEFT ME AT RISK OF LOSING WORK SHOULD THIS NONSENSE CONTINUE- MUCH OF MY SCHEDULING FLEXIBILITY HAS BEEN EXHAUSTED.

THIS HAPPENED BACK IN JUNE OF 2019. I LEFT WORK NORMALLY AND NOT EVEN 2 MINUTES DOWN THE ROAD, MY CAR STARTED STRUGGLING TO MOVE FORWARD. IT WAS BUCKING AND COULD NOT ACCELERATE, BUT STILL TRYING TO GO FORWARD. THEN SUDDENLY IT STARTED MAKING A VERY LOUD TAPPING NOISE, STILL BUCKING AND THEN A LARGE POP AND THE CAR STOPPED MOVING SINCE IT DIED IN THE MIDDLE OF THE ROAD. THIS ALL HAPPENED WITHIN A MATTER OF SECONDS. SMOKE STARTED SEEPING OUT OF THE HOOD OF MY CAR. I HAD NO LIGHTS ON IN MY CAR ON MY DASHBOARD. I ALWAYS HAD FREE REGULAR MAINTENANCE(OIL ETC.) DONE AT MY KIA DEALERSHIP. I OBVIOUSLY HAD TO HAVE IT TOWED AND GOT IT TO THE DEALERSHIP SO THEY COULD LOOK AT IT IN THE MORNING. THEY SAID THEY DIDN'T KNOW WHY, BUT MY ENTIRE ENGINE HAD JUST BLOWN OUT FOR NO REASON. MY CAR WAS ONLY AT 87,000 MILES AND IT WAS JUST TOTALLED. I WASN'T WORRIED INITIALLY BECAUSE I PAID EXTRA FOR THE WARRANTY TO FIX ANY MAJOR PROBLEMS LIKE THIS, HOWEVER I CAME TO FIND OUT THE WARRANTY REFUSED TO COVER THE ENTIRE COST TO REPLACE THE PRICE OF A NEW ENGINE IN MY VEHICLE AND ON TOP OF THAT, WHEN THE ENGINE BLEW IT KILLED THE COMPUTER IN MY CAR, AND THE DEALERSHIP ALSO STRONGLY ADVISED I REPLACED SEVERAL OTHER THINGS ON THE VEHICLE. I'D HAVE TO PULL OUT MY RECEIPTS TO GIVE YOU ALL AN EXACT AMOUNT BUT WE PAID AT LEAST $5,000 - $10,000 OUT OF POCKET FOR THE ENGINE AND COMPUTER ALONE. TODAY IS MAY 8TH, 2021, ALMOST 2 YEARS LATER AND I JUST HAPPENED TO BE ON KELLEY BLUE BOOK TRYING TO SEE WHAT I CAN SELL

TL* THE CONTACT'S MOTHER OWNS A 2014 KIA FORTE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL CRANKING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE OIL LEVEL WAS EXTREMELY LOW. THE MECHANIC ALSO MENTIONED THAT THE VEHICLE WAS CONSUMING OIL INTERNALLY HOWEVER, THERE WERE NO SIGNS OF ANY LEAKS IN THE VEHICLE. THE MECHANIC ALSO MENTIONED THAT THE EXCESSIVE OIL BURNING HAD CAUSED DAMAGE TO THE CATALYTIC CONVERTER. THE CONTACT THEN TOOK THE VEHICLE TO KIA MALL OF GEORGIA (4180 BUFORD DR, BUFORD, GA 30519) WHERE THEY CONFIRMED DAMAGE TO THE CATALYTIC CONVERTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL AND THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MY CARS CHECK ENGINE LIGHT CAME ON AND THEN RECENTLY MY LOW OIL LIGHT INDICATOR HAS BEEN FLASHING. WE CHECKED THE OIL AND IT IS FINE. THEN ON APRIL 19 WHILE DRIVING DOWN THE ROAD AND MY CAR COMPLETELY STALLED OUT AND I HAD TO STEER TO THE SIDE OF THE ROAD TO SAFETY. I LOOKED AND ALL THE LIGHTS ARE LIGHT UP ON THE DASH, I PLACED THE CAR IN PARK, TURNED THE CAR OFF AND WAITED A FEW MINUTES, AND TURNED THE CAR BACK ON. I MADE IT HOME SAFELY. NOW THE ENGINE IS MAKING A FUNNY TAPPING NOISE. I HAD SURGERY SO I WAS LEAVING TO GO TO A DOCTORS APPOINTMENT TODAY, STARTED THE CAR, AND WAS BACKING OUT OF MY PARKING SPACE AND MY CAR STALLED OUT. I REPEATED THE PROCESS OF PUTTING PARK, WAITING A FEW MINUTES AND TURNING IT BACK ON, BUT WAS TOO AFRAID TO DRIVE SO I MISSED MY APPOINTMENT AND RESEARCHED 2014 KIA FORTE. THERE CAME UP AN ARTICLE ABOUT THERE BEING A RECALL ON THOSE CARS. WHEN READING AND INVESTIGATING FURTHER MY CAR IS DOING EXACTLY WHAT THE RECALL STATES. CHECK ENGINE LIGHT ELIMINATED, LOW OIL LIGHT, CAR STALLING, AND ENGINE MAKING NOISE. THEY STATE TO CALL KIA WITH THE RECALL SC200 ABOUT THIS RECALL BECAUSE OF THE RISK OF FIRE AND DEATH. I CALL MY LOCAL KIA DEALERSHIP THEY TELL ME IT'S NOT UNDER THE RECALL AND THEY TELL ME THEY CAN'T LOOK AT THE CAR FOR THE RECALL BECAUSE IT'S NOT INCLUDED. SO I CALLED KIA CUSTOMER SERVICE. EXPLAIN TO THE GIRL WHAT IS HAPPENING AND SHE TELLS ME THAT THERE IS NOTHING THEY CAN DO AND CAN'T CHECK IT FOR THE RECALL BECAUSE THE VIN ISN'T INCLUDED. I

I RECEIVED A RECALL LETTER FOR MY ENGINE TELLING ME TO BRING IN MY VEHICLE IN TO HAVE IT CHECKED OUT TO BE INSPECTED AND IF NECESSARY, REPAIRED OR REPLACED AT NO COST. MY CHECK ENGINE LIGHT CAME ON SHORTLY AFTER RECEIVING THIS LETTER WHICH PROMPTED ME TO BRING MY VEHICLE IN TO VAN NUYS KIA. LONG STORY SHORT MY SERVICE ADVISOR CAME BACK EVENTUALLY, TELLING ME THAT KIA DECLINED MY CLAIM FOR HAVING TOO MANY MILES AND ALSO THAT I WOULD BE CHARGED FOR BRINGING IN THE VEHICLE, EVEN THOUGH THE LETTER EXPLICITLY SAID WOULD NOT BE. MY MAIN PROBLEM HERE IS THAT ANOTHER CUSTOMER, WITH THE EXACT SAME CAR, 2014 FORTE, TOOK HIS CAR IN WITH OVER 200,000 THOUSAND MILES AND GOT IT REPLACED WITH NO PROBLEM. NO MENTION ABOUT MILEAGE OR ANYTHING BUT THE MAIN REASON I WAS DECLINED WAS FOR HAVING 170,000 MILES WHEN THE CUT OFF WAS AT 150,000 AND I HAVE TO PAY AROUND 7,000 TO HAVE IT FIXED. THE RECALL LETTER MENTIONS NOTHING ABOUT NOT BEING ALLOWED TO BRING THE VEHICLE IN AFTER 150,000 AND EVEN IF IT DID, DOES KIA GET TO PICK AND CHOOSE WHO THEY HELP?