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2022 Kia EV6 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →

Unknown or Other
Filed Apr 28, 2023CA

I have owned Kia EV6 since June 2022, the problem started in October and still have not been corrected. I encounter a problem with charging the vehicle at Level 2 charger of 40 AMP or higher. When charging at home Level 2, the vehcle send me email stating the charging has been interrupted. I have check the Kia forums and found that many other owner also have this issued. Currently, I have taken my vehicle to the dealership once and they states that there was no issued. After taking the vehicle home, at start to charge my vehicle the next day, the problem occurred again. I took the vehicle back last week and after 3 days that told me my vehicle was fixed. As i was going to the shop to pick up my vehicle, I got email notification again and I have show it to them that the problem has not be solved. The label does stated that we can used the charger up to 48 AMP. I have tested with different charger at different location and the problem is still the same. I will like NHTSA to look into this issue as this creates problem for car ownership of this type of vehicle.

Service Brakes, Hydraulic
Filed Apr 27, 20232,215 milesFL

The contact owns a 2022 Kia EV6. The contact stated that on various occasions while coming to a stop at a stop signal, a loud crunching sound was heard underneath the vehicle. The brake pedal was depressed, and the vehicle jerked forward. No warning lights were illuminated. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred and caused the vehicle to lunge forward into oncoming traffic, causing another vehicle to almost crash into the driver's side. The vehicle was then taken back to the dealer and remained in dealer possession awaiting a further diagnostic test and repair. The manufacturer was not made aware of the failure. The failure mileage was 2,215.

Electrical System
Filed Apr 21, 2023NJ

While operating and driving on a busy two lane roadway, about an hour in to a two hour trip, the vehicle displayed “check electrical system” message without warning, then quickly lost power, rendering the car only able to drive at 25 mph for a brief moment, and then, just as quickly, shut down completely and did not operate. I was able to navigate the vehicle from the busy roadway to the roadside, but I barely made it. Under different conditions, such as travel on an interstate at high speeds, this would have proved very dangerous to have a car stop completely dead like this. The car was unable to be started by Emergency Roadside Assistance and had to be towed to the dealer. After a few days the dealer informed me that parts needed for repair would be approximately 7 weeks to be received from the manufacturer.

Electrical System
Filed Apr 15, 2023NY

There have been multiple failures to charge on AC 220v current at both 9 and 8kW. Dealer states there is a fault where the battery management system or charging system is overheating which causes the vehicle to stop charging.

Electrical System
Filed Mar 20, 2023VA

Battery on a 10 month old car totally failed. All electrical components died. Car would not start. Electronic transmission and no way to put it in neutral to push off road!

Seats
Filed Mar 17, 2023TN

Driver side power seat would no longer move/adjust the seat in any direction

Service Brakes1 injured
Filed Feb 22, 20233,000 milesHI

The contact owns a 2022 Kia EV6. The contact stated while stopped for a traffic signal, and with her foot on the brake pedal, the vehicle lunged forward while the traffic signal was still "red." The contact stated she did not notice any warning lights or chimes. The contact stated she crashed into the rear of the vehicle in front. The contact stated that her front grill, lights, and bumper were all damaged. The contact stated that the radiator was damaged and coolant had pooled under her vehicle. The contact stated that the rear end lift gate and rear bumper of the other vehicle had sustained heavy denting and crush damage. None of the drivers were injured, only the contact's vehicle was towed due to the damaged radiator. The contact stated that she went to a chiropractor's office a day after the accident for neck pain, headache, and upper back pain. The police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was still being diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 3,000. The contact stated that the manufacturer was unable to provide them with recordings from the EDR and that the drive records from that day has zero drives on it. The company claims that the telematics show that it was a driver error but have not provided proof of that.

Electrical System
Filed Feb 10, 2023FL

The on-board charge controller on my EV is drawing excessive current from my Level 2 EVSE portable charger. When my charger is set to 24 amps maximum the car will draw 28 to 30 amps, causing the charger to shutdown and report a short-circuit has been detected. When my charger is set to 40 amps, about an hour into charging the car will draw 46.6 amps again causing the charger to shut down and indicate a short-circuit. My understanding of the Level 2 charging standard is that the charger tells the vehicle its current setting and the vehicle is not supposed to draw more current than the charger tells it. I've done lots of reading online and this is a problem EV6 and Ioniq 5 owners are having with a variety of charger brands and some owners state that the same charger when used with other vehicles like the Mustang Mach E does NOT draw more current than the charger is set to. It seems to me like this is a HUGE safety issue, as excessive current draw is causing the charge cable to get hot and could cause a fire. Kia hasn't indicated any willingness to fix the problem and they don't seem to be treating it with the seriousness it deserves. I took my car to the dealer and they grudgingly applied the only Level 2 software update they had, but it has not made any difference in the problem. Now they say there is nothing else they can do.

Unknown or Other
Filed Feb 6, 2023ME

Hyundai Motor Group misrepresented a key feature of two new electric vehicles. The models affected are the '22 Kia EV6 and the '22 Hyundai Ioniq 5. Both were advertised to charge from 10% to 80% of battery capacity in eighteen minutes at DCFC chargers. This is done with a feature called battery preconditioning which heats or cools a battery to optimum temperature for rapid charging at DCFC chargers and is necessary for the fastest charging speed when charging a car in cold conditions. The feature is now available via a software update issued in Europe and recently for Ioniq 5 owners in North America. To date they have not offered the update for Kia EV6 owners in the US. This feature is available as mentioned via a software update for early '22 Ioniq 5 models in the USA and became standard on '22 EV6 and Ioniq 5 vehicles built after July '22. It is now standard on all '23 models of both cars. Both these vehicles have a feature called Winter Mode that the Owner's Manual states will heat the battery for charging. However, this is not the same as battery preconditioning. Owners were led to believe that Winter Mode would condition a cold battery to facilitate rapid charging because the Manual and Kia's own press releases made this implication. What is known now is that it does not heat enough. The manufacturers developed a software fix but chose to release it first in Europe and more recently to Ioniq 5 owners in the US but have thus far excluded EV6 owners of '22 models purchased

Exterior Lighting
Filed Feb 5, 2023VA

The headlights on the 2022 Kia EV6 do not provide enough illumination for proper night driving. They are full and barely shine enough for 10 feet out from vehicle. This causes concern for object avoidance and proper identification from oncoming traffic and pedestrians. Kia made adjustments to later year 2022 model years, European models get Matrix lights, and all 2023 model years. IIHS rated 2022 model year headlights as “Poor”.

Electrical System
Filed Jan 23, 2023VA

The 12V Battery running out of charge or discharging causes the car to become inoperable. You are no longer able to lock doors, turn on hazard lights, headlights, air conditioning. A display appears when the 12V does not have sufficient charge but not until you try to turn the car on again. Otherwise no indication leaving one stranded in completely unsafe situations when you’re not able to lock a door.

Electrical System
Filed Jan 5, 2023NV

The rear brake lights do no illuminate under heavy i-pedal and Level 3 regeneration when the throttle pedal is being touched. When moderating the rate of deacceleration with the throttle pedal, the brake lights do not illuminate even during rapid deacceleration. Significantly increasing the risk of getting rear ended in traffic.

Exterior Lighting
Filed Dec 17, 2022CA

No distinct incident. The headlights on this car are very poor. My front visibility is extremely limited, especially to the right, since I got this vehicle in August 2022. I have had some narrow misses with pedestrians I couldn't see. These are the worst headlights of any car I've owned since 1970. I have noted that the IHSS rates these headlights as "poor". This should be unacceptable in this date and age. I would like you to require a recall these headlights with those on the newer models which hae achieved a "good" rating from the IHSS. I have requested this from Kia, but haven't gotten a reply. I brought this vehicle to a dealer yesterday. They told me the headlights were adjusted correctly, and that I'd should use high beams most of the time.

Electrical System
Filed Nov 17, 202216,030 milesFL

The contact owns a 2022 Kia EV6. The contact stated that the stereo system started making abnormal noises then went black. During the failure, the Lane Departure Assist, Parking Assist, and other unknown functions became inoperable. The dealer was contacted and stated that the amplifier needed to be replaced. The vehicle had not been repaired due to the parts not being available for the repair. The manufacturer was made aware of the failure and filed a warranty claim. The approximate failure mileage was16,030.

Structure › Body
Filed Nov 2, 2022FL

I had driven the car for about 80 miles on a mix of urban expressway, parkway, and city streets, when inexplicably the "frunk lid" (or hood) released itself from the fully closed position to the "ajar" position. That is the position that the lid would assume if you pulled the inside release. To open fully, one must manually release the "safety catch," after which it would open fully. As soon as the lid moved from fully closed to slightly open, a warning symbol appeared on the dashboard accompanied by a frenzied warning chime. I was in traffic and stopped as soon as it was safe to do so, about a quarter mile or possibly a half mile ahead. During this time the vehicle seemed sluggish. Just before the stop, my passenger pointed out that the relatively small and discreet "Parking Brake" warning was also illuminated. Right after I stopped, I shut the lid as I normally would, and it stayed shut. Then my attention was drawn to the rear of the car, where light smoke was emanating from the wheels and a "burning rubber" odor was prominent. The brakes had become very hot from my short drive seeking a safe place to stop. I believe it is unsafe to have a vehicle apply the parking brake on its own with no way to release the parking brake without stopping. I believe that if the vehicle had applied the parking brake on its own at speed on an ice- or snow-covered road, or possibly even on a wet road, the rear tires would have locked up, causing the vehicle to enter an uncontrollable spin. I b

Lane Departure › WarningCrash2 injured
Filed Oct 27, 2022CA

I WAS DRIVING ON THE FREEWAY WITH THE LANE KEEP ASSIST AND ADAPTIVE CRUISE CONTROL ENGAGED.THE SYSTEM WORKED FINE FOR A WHILE BUT WHEN I TOOK MY EYES OFF THE ROAD FOR A QUICK MINUTE TO GRAB SOMETHING FROM THE BACK SEAT, THE SYSTEM EITHER DISENGAGED WITHOUT A WARANING OR DECIDED TO STEER TO THE LEFT OUTOF THE LANE, BECAUSE IN THAT SHORT TIME, IT MOVED TWO LANES TO THE LEFT AND HIT THE ROAD BARRIER DEPLOYING THE AIRBAGS AND CAUSING INJURIES TO THE PASSENGERS. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE WERE NO WARNINGSS BEFORE OR DURING THE INCIDENT TO INDICATE ANY KIND OF ISSUE. I BELIEVE THE HDA SOFTWARE ON THE EV6 IS QUITE BUGGY AS A SIMILAR INCIDENT HAPPENED A FEW MONTHS PRIOR WHEN THE CAR RANDOMLY DECIDED TO TAKE AN EVASIVE ACTION TO THE RIGHT WHEN THERE WAS NO ONE ELSE ON THE ROAD. IN THAT INSTANCE I WAS HOLDING THE STEERING WHEEL WITH MY EYES ON THE ROAD SO I WAS ABLE TO APPLY IMMEDIATE CORRECTIVE ACTION TO PREVENT A MISHAP

Electrical System
Filed Oct 2, 2022MD

The vehicles audio AMP has failed, and various warning sounds are not audible. Kia motors and dealers are scheduling long times for appointments and parts taking a long time to be replaced. There are a lot of owners that are having the same problem. A simple online search for Kia EV6 amp fail will yield results.

Electrical SystemCrash
Filed Sep 16, 20223,000 milesCA

The contact owns a 2022 Kia EV6. The contact stated that while the vehicle was parked on a hill, it rolled and crashed into a handicapped sign. The forward collision sensor became inoperable. While at the charging station utilizing the radio, the battery and collision warning indicator lights were illuminated. The vehicle was taken to the local dealer where they were unable to identify the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. While driving, an unknown vehicle crashed into the rear of the vehicle and a quarter panel. There was no reported injuries, fire, or police report. The vehicle was taken to another dealer (Kia of Irvine 45 Oldfield, Irvine, CA 92618,) where the vehicle failed to start and it was diagnosed that the battery needed to be replaced. The battery was replaced but the failure persisted. The vehicle was not repaired. The approximate failure mileage was 3,000.

Electrical System
Filed Sep 1, 20228,200 milesFL

The contact owns a 2022 Kia EV6. The contact stated while driving 60 MPH and on a call via Bluetooth, the front speaker failed to work properly. The contact also noticed that the turn signal chime was inoperable. The contact took the vehicle to a local dealer, where it was diagnosed with needing the amplification to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 8,200.

Unknown or Other
Filed Aug 31, 2022CT

Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 19, 2022CO

The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard

Forward Collision Avoidance › Adaptive Cruise ControlCrash
Filed Aug 18, 2022AR

This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.

Unknown or OtherCrash
Filed Jul 26, 2022PA

In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.

Visibility/Wiper
Filed Jul 19, 2022AZ

We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Sounded like a gun going off inside the car. Immediately we saw glass pour down the back of the car, wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. Loose glass ended up everywhere, even inside the moonroof area. Had the sunshade been opened during the event, we would have been covered in glass and likely crashed. The dealership and manufacturer inspected the glass and refused to agree it was defective. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.

Structure › Body
Filed Jun 14, 2022FL

I received my car with tailgate misaligned, it could not be adjusted. There are some more out there like mine. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. This is a serious structural defect that Kia America is ignoring. My dealer took it to the body shop they use who tried 7 different adjustments that did not fix mine but said can be fixed by body work. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. I have written a certified letter to the CEO of Kia America and was received by front desk/mailroom and I have not received a response or call. I have been in contact to Kia customer service and honestly they have been of no assistance. I am sending you the important videos of an EV6 that the tailgate is attempting to open/close when car is not on an even surface. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. I have been in contact with numerous owners on the forums, social media, e

Service Brakes
Filed Jun 11, 2022NJ

While driving with the hatch open, while carrying objects to long to place in car, (The drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1Pedal driving. When coming to a stop light unbeknownst to me the emergency brakes (Parking brake) automatically comes on. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. During this time I was blocking traffic till I figured the work around. This undoubtedly a software glitch by kia's programmers. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. I attempted this over a dozen times. Each time in the 1Pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. I have not tried to replicate this other regenerative braking modes other than 1Pedal. But when I get back to an area where traffic is not an issue I will see if it is an issue with those modes as well. I notified the service department of this matter when I Brought in the car in for software update for a safety recall. The service department did not do anything to see if there was a fix other than take a written statement that I left with them. This becomes a safety issue for the following reasons. 1. First, there is no

Service Brakes
Filed Jun 10, 2022IL

When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.

Structure › Body
Filed Jun 9, 2022FL

There is a structural issue where the hinges from the tailgate attaches to the body. I believe my tailgate alignment issue happened during assembly and has happened to others. More important if the tailgate is opened when car is not completely level when try to close the tailgate shifts and reopens since it cannot close as designed. I have informed Kia America in Irvine, Ca with a letter to the CEO over 3 weeks ago but no response. I followed up with a certified letter that was received by them but again no response. This is a safety structural problem that needs to be investigated. I have also contacted Kia consumer affairs and keep getting stalled. I have trouble loading the videos but have photos, the red car is mine, the others are also attached.

Visibility/Wiper
Filed Apr 4, 2022WA

I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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