Car Problem DataNHTSA records

2025 Keystone Residence

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Structure › Body › Step/Ladder25V321000
Filed May 15, 2025248 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk. Steps that detach while in use increase the risk of injury.

Remedy. Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page0100Routine
20240100Routine
20190100Routine
20180100Routine
20171110Routine
20160200Routine
20150100Routine
20140200Routine
20130100Routine
20120200Routine
20110300Routine
20100200Routine
20090100Routine

Compare every Residence year →

Other Keystone models

All Keystone models →
Montana 151Cougar 149Raptor 57Sprinter 49Springdale 48Outback 47Alpine 47Fuzion 43Keystone 36Laredo 32

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 15, 2025. Source: NHTSA Office of Defects Investigation.