2007 Keystone Nrg

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Equipment1
000

3 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer08V325000
Filed Jul 17, 2008161,250 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Equipment › Recreational Vehicle/Trailer07V332000
Filed Jul 26, 200716 vehiclesKeystone Rv Company

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SUBURBAN THREE BURNER MATCH LIGHT GAS RANGES, THE OVEN THERMOSTAT CONTROL VALVE CAN ALLOW GAS FLOW TO THE OVEN BURNER WHEN THE OVEN CONTROL KNOB IS PUSHED IN AND NOT FULLY IN THE CORRECT POSITION TO LIGHT THE PILOT.

Risk. IF THE OVEN CONTROL KNOB WAS DEPRESSED FOR SOME TIME BEFORE LIGHTING THE PILOT LIGHT, THE EXCESS GAS IN THE OVEN COULD CAUSE A FLASH AT THE OPENING OF THE OVEN, POSSIBLY RESULTING IN PERSONAL INJURY.

Remedy. KEYSTONE IS WORKING WITH SUBURBAN TO REPLACE THE OVEN THERMOSTAT CONTROL FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2007. OWNERS MAY CONTACT SUBURBAN AT 1-423-775-2131 OR KEYSTONE AT 574-537-3925.

What owners reported

Newest filings
Equipment
Filed Dec 5, 2008WA

TL*THE CONTACT OWNS A 2007 KEYSTONE NRG. THE CONTACT STATED THAT THE GENERATOR EXHAUST SYSTEM WAS FAULTY. ONE OF THE WELDINGS FAILED AND THE EXHAUST PIPE DETACHED FROM THE VEHICLE, WHICH PUMPED ALL THE CARBON MONOXIDE BACK INTO THE VEHICLE. WHILE OUTSIDE THE VEHICLE, THE CARBON MONOXIDE ALARM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY HAVE KEPT IT FOR OVER A MONTH, BUT REFUSE TO MAKE ANY REPAIRS. THE CONTACT CALLED THE KEYSTONE MANUFACTURER AND THEY STATED THAT THEY WERE INTERESTED IN THE FAILURE. THE DEALER AND MANUFACTURER COULD NOT REACH AN AGREEMENT AS TO WHOM SHOULD REPAIR THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
2007 — this page1300Routine
20060400Routine

Compare every Nrg year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.