2021 Keystone Hideout

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000
Service Brakes1
000
Equipment › Recreational Vehicle/Trailer1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems21V708000
Filed Sep 13, 202195,885 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

What owners reported

Newest filings
Structure › Body
Filed Nov 15, 2023ID

Outside wall cracking at bedroom slide lower front driver side. Had a small Crack at slide in fiberglass,I drilled and epoxies it. Crack continued to grow. Have contacted Bish's RV Kalispell MT. I have an appointment for drop off on 12/27/2023. I will be contacting Keystone also. Not sure of the cause but am deeply concerned about the frame

Equipment › Recreational Vehicle/Trailer
Filed Jul 26, 2022PA

2021 KEYSTONE HIDEOUT. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE FAILURES. THE VEHICLE LOST THE THE AIR CONDITONER COVER WHILE BEING DRIVEN. IT WAS MONTHS BEFORE THE AIR CONDITION COULD BE REPAIRED DO TO PARTS BEING UNAVAILABLE. THE PASSENGER SIDE BEARING BEGAN TO SQUEAL AND SMOKE WHILE DRIVING. THE SIDE BEARINGS FAILED TWICE. IT WAS MONTHS BEFORE THE BRAKES COULD BE REPAIRED. THE MANUFACTURER ASSISTED WITH THIS REPAIR. THE REAR EXHAUST FAN FAILED AND WAS REPAIRED. THE SLIDE OUT WOULD NOT CLOSE PROPERLY DUE TO IMPROPER SEALING. THE METAL SUPPORT FOR THE SPARE SPLIT IN HALF. UPON THE SECOND FAILURE OF THE WHEEL BEARINGS, PARTS WERE UNABLE TO BE LOCATED TO REPAIR THE VEHICLE. THE CONSUMER TRAVELED HOME WITH NO BRAKES WHERE THE VEHICLE AWAITED REPAIRS. ALSO, DURING THE TRAVEL THE TIRE WENT FLAT.

Service Brakes
Filed Sep 27, 2020UT

PURCHASED THE TRAILER ON 9/25/20 AND WHEN I GOT IT HOME I WAS CHECKING EQUIPMENT AND NOTICED THE PASSENGER SIDE BRAKE WAS NOT WIRED TO ACUATE THE BRAKE. ONLY THE DRIVERS SIDE IS WIRED. I NOTICED IT WAS DIFFICULT TO STOP, AS IF THE TRAILER WAS PUSHING THE TRUCK. I HAVE CONTACTED KEYSTONE VIA EMAIL TO REPORT THIS POSSIBLE SAFETY OVERSIGHT TO THEM. I WAS NOT INVOLVED IN ANY ACCIDENT.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20241200Routine
20221200Routine
2021 — this page3100Routine
20202510Routine
20191400Routine
20182300Routine
20170100Routine
20160200Routine
20150300Routine
20141400Routine
20130200Routine
20121100Routine
20110200Routine
20100100Routine
20090100Routine
20080200Routine
20070200Routine
20060100Routine
20050100Routine
20040200Routine
20030200Routine
20020200Routine

Compare every Hideout year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 13, 2021. Source: NHTSA Office of Defects Investigation.