2014 Keystone Dutchmen Voltage

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other2
000
Trailer Hitches › Fifth Wheel Assembly1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer14V136000
Filed Mar 21, 20141,957 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk. If the microwave starts on its own and there are contents inside, a fire could result.

Remedy. Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.

What owners reported

Newest filings
Trailer Hitches › Fifth Wheel Assembly
Filed Sep 7, 2024WA

Lower part of trailair tri flex pin box was about to fail. If lower flex part of pin box failed trailer would have separated for connection to fifth wheel hitch on truck. Two of the three pins that connect the kingpin to the rest of the assembly had failed and separated. One pin was holding king pin to assembly

Unknown or Other
Filed Aug 3, 201610,000 milesFL

PIN BOX BUILT BY LIPPERT HAS FAILED, LABELED AS 21K LB PIN BOX. TRAILAIR TRIGLIDE HAS FAILED, BOTTOM PLATE (PIN) WHERE ROLLERS ALLOW PLATE TO SLIDE HAS BROKEN WELDS. CURRENTLY IN TO BE REPLACED. WHEN CALLED TO FIND REPLACEMENT PART, LIPPERT CROSS REFERENCED REPLACEMENT AS AN 18K LB PIN BOX. PIN BOXES ARE MISLABELED FOR WEIGHT RATING. THIS SUPPOSED 18K LB PIN BOX (ACTUALLY LABELED AS 21K LB) HAS BEEN OVERLOADED (UNBEKNOWNST TO ME) FOR NEARLY 18 MONTHS, A FAILURE LIKE THIS COULD CAUSE A MAJOR ACCIDENT WHILE TOWING OR EVEN DEATH. UNIT IS CURRENTLY AT RV SERVICE OF VIRGINIA (804-798-1433) TO BE REPLACED.

Unknown or Other
Filed Aug 21, 20152,500 milesFL

2014 DUTCHMEN VOLTAGE MODEL #3950 FIFTH WHEEL TOYHAULER RV. I RECENTLY TOOK THE THE RV TO A LOCAL REPAIR FACILITY WITH AN ISSUE WITH THE OEM SUPPLIED TRAILER-AIR TRI-GLIDE FIFTH WHEEL HITCH/KING PIN ASSEMBLY. THE KING PIN IS CLEARLY MARKED AS A 21,000 LBS. GVW RATED HITCH AND A LIPPERT (LCI) PART NUMBER OF 194170 . WHEN REPAIR FACILITY ATTEMPTED TO ORDER THE REPLACEMENT KING PIN ASSEMBLY USING THE PART NUMBER ABOVE, LCI INFORMED THEM THAT THE PART NUMBER ON THE CURRENT KING PIN ASSEMBLY IS ONLY RATED AT 18,000 LBS. GVW. THE DUTCHMEN GVW RATING FOR THE VOLTAGE 3950 LISTED ON THE PLACARD IS 19,000. THIS TOYHAULER LEFT THE DUTCHMEN FACTORY WITH A FIFTHWHEEL KING PIN THAT IS NOT RATED FOR THE RV'S 19K GVW. FORTHERMORE, LCI HAS WITHDRAWN THE 21,000 TRI-GLIDE HITCH SERIES FROM THE MARKET AS "NO LONGER AVAILABLE", LEAVING MY RV WITH NO POSSIBLE ALTERNITIVE FOR A 21,000 GVW KING PIN. AT PRESENT TIME, I AM UNABLE TO MOVE MY RV FROM THE SERVICE CENTER DUE TO NO SUITABLE REPLACEMENT KING PIN. THE FACT THAT DUTCHMEN IS INSTALLING UNDER-RATED KING PINS ON THIER FIFTHWHEEL RV'S PRESENTS AN EXTREME SAFTEY HAZZARD NOT ONLY TO THE VEHICLE TOWING THIS RV, BUT ANYONE ON THE ROAD! REQUEST IMMEDIATE RECALL FOR INSPECTION AND REPLACEMENT OF ALL KING PIN BOXES! MULTIPLE PICTURES OF KING PIN PLACARDS AND (INCORRECT) WEIGHT RATING ARE AVAILABLE UPON REQUEST. SEVICE FACILITY INFO: RV CONNECTION PANAMA CITY, FL PHONE 850-763-6910 (ASK FOR GARY IN SERVICE DEPARTMENT)

3 of 3 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 21, 2014. Source: NHTSA Office of Defects Investigation.