Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
4 safety recalls
Part 573 reports
Structure23V376000
Filed May 26, 2023632 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
Risk. A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
Remedy. Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
Equipment › Recreational Vehicle/Trailer22V208000
Filed Mar 31, 2022569 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk. Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Remedy. Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Filed Mar 11, 202239,240 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk. Inoperable safety alarms increase the risk of injury.
Remedy. Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Equipment › Other › Labels21V866000
Filed Nov 8, 2021133 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain Arcadia 3660RL fifth wheel travel trailers. The Federal Identification Label has the incorrect tire size and tire pressure information.
Risk. The incorrect tire pressure information may result in unintentionally over-inflating the tires, increasing the risk of a crash.
Remedy. Dealers will replace the Federal Identification Label, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-417.
What owners reported
Newest filings
Service Brakes
Filed Jul 13, 2023NY
The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 26, 2023. Source: NHTSA Office of Defects Investigation.