2017 Kenworth C500

Routine

No owner complaints are on file for this vehicle. It has been recalled 4 times.

4 safety recalls

Part 573 reports
Service Brakes, Air › Supply › Reservoir/Tank24V145000
Filed Feb 23, 2024936 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Risk. Insufficient air volume can reduce braking performance and increase the risk of a crash.

Remedy. Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.

Engine and Engine Cooling › Engine › Diesel18V657000
Filed Sep 21, 201848,896 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Risk. If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

Remedy. Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

Electrical System › Wiring18V555000
Filed Aug 22, 201811,429 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.

Risk. If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.

Remedy. PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.

Electrical System › Ignition › Module16V426000
Filed Jun 10, 20163,227 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.

Risk. An engine stall can increase the risk of a crash.

Remedy. Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20230100Routine
20220100Routine
20210100Routine
20200100Routine
20190400Routine
20180500Routine
2017 — this page0400Routine
20160300Routine
20150300Routine
20140400Routine
20130200Routine
20121300Routine
20110600Routine
20101400Routine
20090500Routine
20080900Routine
20071600Routine
20061510Routine
20050500Routine
20040400Routine
20030300Routine
20020200Routine
20010400Routine
20000700Routine
19991700Routine
19980300Routine
19970300Routine
19960400Routine
19950100Routine
19940100Routine
19930100Routine
19920100Routine
19910300Routine
19900100Routine

Compare every C500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 23, 2024. Source: NHTSA Office of Defects Investigation.