2023 Jeep Wrangler complaints

I was driving and all the lights on the cluster came on, with an instruction to slowly pull over place the vehicle in park and restart the vehicle. Apparently the vehicle dead while I was driving it. At the same time I received a message from the vehicle app saying unable to charge vehicle. Strange because I was driving the vehicle at that time and not attempting to charge it.

My Jeep has 43,213 miles and my mechanic who I have used for over 30 years showed me that all 4 shocks are severely leaking and need replacing. I’m am 69 and only use this Jeep on the highway and zero off roading. This is most unusual for all 4 shocks to need replacing at such low miles

Inside driver side door latch a silver lamination which has delaminated and formed a sharp edge that has cut my finger twice. The second cut was rather deep.

I have a hybrid jeep 4xe, 2023. Allegedly unaffected by the software issue over the weekend that caused countless issues for 2024 and 2025 jeeps. My 2023 jeep wrangler 4xe stopped suddenly while driving. Unfortunately, I panicked in the moment, so I do not remember if it completely powered off or if it just lost propulsion, but it stopped. I had to turn the car off and then back on to get it to go the next day. My check engine light came on for about 24 hours and went off again.

Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing some research I read that I should submit a complaint with the NHTSA because there is possibly an open investigation regarding this situation. I have not had a fire as some others apparently have but my research also showed multiple issues regarding the safety of the units. I'm hoping you might be able to advise me on what my options are...

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle failed to restart. The contact called AAA and was informed that the battery was being drained by an unknown electrical fault. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover and steering module timing cover needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer added an extended warranty. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that the vehicle was an import from Canada, and there was no warranty coverage on the vehicle. The failure mileage was approximately 19,000.

The driver side door handle har a foil wrapping that has come loose and cannot be returned to its standard position. The wrapping is sharp jagged aluminum that has cut my finger on two separate occasions. The wound is rather deep in both instances.

Sudden loss of power. We experienced a sudden loss of engine power. The vehical is currently at a dealership for repairs. We have been informed this is a known issue and a service bulletin has been issued. We are shocked that we were not notified. We were on I75 and had the traffic not been light it is very possible we would not have been able to maneuver out of the way of other vehicals. This is not like a rattle or minor malfunction. The engine suddenly and without warning quit producing power. Adress this now before drivers are killed or injured.

My son was turning out of a parking lot and the car suddenly stopped moving and went into park. He couldn’t shift out of park and was stuck in the middle of a very busy street with cars slamming on their brakes to avoid hitting him. The car had to be towed away.

Sway bar light is flashing - Research says that it could be unsafe to drive- took it in for repair today 9/10/25 - vehicle under warranty until December. Vehicle repaired "for now" was advised to have checked on next oil change verbally. At this time the vehicle will be out of warranty. (3 years - only has 23680 mile currently) but warranty ends at this point. Why should i be responsible for an issue after this when they know there is a problem? Should this defect be a recall? From what i read on the internet this is very common. My vehicle has never been off road and looks like brand new and has not experienced driving through large amounts of water/rain. Were in a drought.

While on a trip from Texas to Arizona on the interstate highway system I was passing a semi-truck and my front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. VERY dangerous at that speed, while passing, and moderate traffic. This happened to me again in South Texas where I live on a state highway where I was shifting into third gear accelerating through about 50 mph with the exact same vibration until I slowed below 30 mph. We also have the same year 2023 Jeep Gladiator and we experienced the exact same issue after hitting a small bump traveling at approximately 70 mph. Since then I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. I can enter the Gladiator VIN and another report if that helps. Please advise...

Dear NHTSA, I am writing to formally report a serious safety issue involving my 2023 Jeep Wrangler. Recently, I experienced what is widely known as the “death wobble,” a violent and uncontrollable shaking of the steering wheel and front end while driving. This incident nearly caused me to lose control of the vehicle and crash, creating an extremely dangerous situation for myself and others on the road. The “death wobble” is caused by defective or worn suspension and steering components, including track bar bushings, ball joints, tie rod ends, and other parts. The experience was terrifying, and I had to carefully slow down and pull over to regain control of the vehicle. I am aware that a nationwide class-action lawsuit settlement was approved in June 2023 for Jeep Wrangler models (2018–2020) and Jeep Gladiator models (2020) for this exact issue. The settlement provided extended warranties, potential coverage for suspension components, and reimbursements for repairs. While my vehicle is a 2023 model, I am concerned that this ongoing safety defect persists in newer models as well, which suggests that Jeep has not adequately addressed the problem. My vehicle is currently at a dealership, and I have been informed that I am responsible for covering the cost of repairs despite this being a known and dangerous defect. I strongly believe this is an unfair burden on consumers and poses a continuing public safety risk. I respectfully request that the NHTSA investigate this matter, evalu

Jeep 4XE loss of motive power. Was driving and warning came on to Service Charging System and lost all power while driving on freeway. Had to coast to a safe place to pull over. Screen told me to put vehicle in park. Put it in park, turned engine off, then turned it back on and it drove fine. Posted to Jeep 4XE group as this issue seems fairly common on there and they mentioned that you guys are looking into this issue and called it loss of motive power.

I bought this Jeep brand new on 7/5/2025 at a dealership with 342 miles on it. The night of purchase, I noticed the fog lights did not work. The dealership had to replace all the wires to the fog lights. On the morning of 8/29/2025, while driving my vehicle between the speeds of 25 - 55 mph to work, the vehicle would shimmy for unknown reasons. Later that afternoon, while driving home from work on the interstate at approximately 60 mph, the vehicle began a severe shake (AKA death wobble). I was able to slow down and safely exit the interstate, but the vehicle did not stop the “death wobble” until it was at a near stop. I immediately called the dealership, and they are to inspect it first thing in the morning on 8/29/2025. This vehicle has not had any modifications or previous owners.

The vehicle has been under recall since September 2024. They have been unable to repair it. I requested a refund or replacement since it has been nearly a year now without repair. The company offered me $9,000 and $9,000 to the lawyer I had contact them. This is not acceptable since they cannot repair the vehicle they need to refund my money or give me a new car.

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH over a bump in the roadway, the front-end of the vehicle started shaking violently. The contact stated that after slowing down to 20 MPH, the shaking ceased. The failure had occurred on three separate occasions. There were no warning lights illuminated. The contact related the failure to the death wobble. The manufacturer was contacted and referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The contact related the failure to a design flaw. The failure mileage was approximately 12,000. The VIN was not available.

Battery

While driving on the highway, the vehicle experienced total power loss. Instrument cluster showed a Service Charging System now error. Had to coast to wide of road. Instrument cluster also said m “put in park to start vehicle” with a flashing “D” on the gear selector. After turning off and back on, power returned.

At approximately 36,600 miles, my 2023 Jeep Wrangler Sahara began experiencing a critical and recurring electrical malfunction. Upon attempting to start the vehicle: •All dashboard electronics power on, but the engine does not crank or start. •The brake pedal remains fully depressed and will not release. •The vehicle cannot be shut off by the ignition; the only way to power it down is by disconnecting the battery and fuse and waiting ~15 minutes. This issue renders the vehicle completely inoperable and has occurred multiple times. It began just 600 miles after the factory warranty expired (36,000 miles), and two dealership repair attempts have failed to resolve the issue. I’ve reviewed public NHTSA complaints and discovered that similar issues are being reported in 2023 Wranglers, including full power loss and no-start conditions. This issue is consistent with symptoms reported in the NHTSA’s July 2024 investigation into 2023–2024 Jeep Wrangler 4xe models for electrical system failures. I believe this is part of a systemic electrical defect and poses a serious safety risk due to its sudden onset and inability to shut the vehicle down normally.

NHTSA Complaint Summary: 2023 Jeep Wrangler 4xe Recall 24V-720 Overview: A complaint was filed with the NHTSA against FCA US LLC and Opelika Ford Chrysler Dodge Jeep Ram for failing to remedy a safety defect in a 2023 Jeep Wrangler 4xe under NHTSA Recall 24V-720, as required by the National Traffic and Motor Vehicle Safety Act. The vehicle has been inoperable for 83 days as of July 17, 2025, causing financial hardship and safety concerns. Issue Description: Recall Details: Recall 24V-720 addresses a high-voltage battery pack defect prone to separator damage, risking vehicle fires. FCA is obligated to reprogram the battery control module or replace the battery free of charge. Vehicle Status: Dropped off at the dealership on April 25, 2025, the vehicle remains unrepaired. The repair order is “pre-assigned,” with no technician assigned or parts ordered. Failed Repair Attempt: On May 9, 2025, the dealership claimed repairs were complete, but charging errors emerged immediately, confirming the defect persists. The vehicle is unsafe and unusable, with restrictions against charging or parking near structures. Failures by FCA and Dealership: Dealership Inaction: Limited testing and poor coordination with FCA’s STAR system have stalled repairs. FCA Oversight: Jeep Case Management demanded redundant documentation, despite the recall’s clear mandate. Communication has been sparse despite frequent follow-ups. Unpaid Reimbursements: FCA approved rental reimbursements, five invoices remain

I've had the Electric Coolant Heater Module (ECH) replaced three times in under three months, and had to pay $853 the last time for a wiring harness connector that the dealership & Jeep said was not covered under the warranty. I couldn't continue to safely drive the vehicle with a Check Engine Light on given the other reported problems with the 4xe Hybrid Battery system so I had no choice but to pay for the part out of pocket, even though the item the connector was attached to was deemed to be covered by the 100,000 miles hybrid system warranty.

I was driving on the highway and all of a sudden the vehicle fell dead and I can’t put it into gear.

STATEMENT OF FACTS 1.I am the registered owner of a 2023 Jeep Wrangler Rubicon (VIN: [XXX]), purchased for approximately $75,000 USD, inclusive of all taxes and registration, in cash. 2.I have been driving different cars for over 25 years and have owned multiple vehicles. This Jeep Wrangler is the most expensive vehicle I have ever owned, and the only one to cause severe safety issues for me and my family. 3.I primarily drive this vehicle on weekends with my two young children (ages [XXX] and [XXX]) seated in the rear seats. The persistent and unresolved mechanical issues with this vehicle have directly jeopardized our physical safety and my livelihood( I couldn’t go to work during many weeks) 4.There are new problems related to manufacturing defects that keep poping up every month since last 6 months while the car is only used for 25k and under basic warranty (Example on top of serious DEATH WOBBLE issue , there are incidents of COOLANT ISSUES, 95B SAFETY RECALL, BATTERY PACK ISSUES- REFER below Photos, in addition I have phone messages and VIDEOS of DEATH WOBBLE as Evidence) ISSUES AND SERVICE HISTORY 4.At approximately 5,000 miles of use, the vehicle began exhibiting significant technical issues. 5.The first major defect was related to the battery pack, which rendered the vehicle inoperable. The dealership held the vehicle for approximately two months in 2023 to address this issue. 6.Over the last six months, the vehicle developed a recurring and dangerous condition widely

Driving roughly 20 MPH coming off of a highway off ramp, the vehicle lerched and went into "turtle mode". Pulled to side of ramp and engine stalled. Would not crank over when attempting to start. Brand new 12V battery that morning due to vehicle not starting in driveway.

I've had the Electric Coolant Heater (ECH) replaced three times in less than three months under the Hybrid Battery Warranty. The third repair included having to pay $853 to replace the ECV connector, which was not picked up by the Hybrid Battery Warranty, and the dealer required buying the entire harness just to get a new connector.

I recently rented this vehicle from Budget. I had the vehicle for 3 weeks before I found out it had a recall on it. I took a look into it and the recall was out there since September of 2024. Not only that it was a major issue. The vehicle could’ve caught fire. This is very alarming to me because I had the vehicle for so long. I rented the vehicle in April of 2025. This vehicle should not have been available to rent. I tried to attach the conversation I had with the locations manager on the day I returned it stating that the vehicle was on the recall list but I reached out to him no one from Budget contacted me. I have supporting documents but I’m not able to attach them. I have my rental contract that states the date and also the email between the manager at the location. Kind Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2023 Jeep Wrangler on a road traveling at approx 15 to 20 mph the “Auto Park “ feature activated and the vehicle came to an abrupt stop in the middle of the road.The D indicator was blinking and in order to proceed I had to place the shift in Park and then back in Drive. The car was flat bedded to the dealer who was unable to fix it. The dealer was unable to assure me this would not happen again. The dealer did disconnect the wiring to the door which gave my wife and I some comfort and peace of mind. One of two things could have caused this to happen;1 a malfunction in the module in the door or 2 a malfunction in the computer. I have a severely degenerated cervical spine; a rear end collision could cause me severe injury. It is absolutely necessary that this function be turned off in my vehicle. I have been patiently awaiting for Jeep Wave and my local dealer to fix this problem. In the meantime, my wife and I have had no window operation nor keyless entry nor mirror operation on the driver’s side. It was only by the Grace of God that no vehicle was following us that day.

See attached document for complaint.

We have been experiencing a bouncing and shaking in the front end of our vehicle while driving at highway speeds. This happens when hitting the slightest bump or transitions from pavement to concrete. Last week while driving on the highway the shaking and bouncing was so violent that I can't believe I didn't lose control. I brought the vehicle to the dealer and for the second time they replaced more suspension items in the front end. After doing some research I found out that this has been a problem with these vehicles for quite some time and that it's known as the "Death Wobble". After what I experienced I can understand why. I called Jeep and spoke to multiple people in different departments and as they acknowledge the problem they don't seem to care how unsafe the issue is. I can't believe there haven't been any deaths related to this and I'm hoping you might investigate these issues further before that happens.

At highway speeds,60+ the jeep starts an extreme wobbling and shaking when I hit a bump. Sometimes I can slow down and it stops and other times I have to pull Over and come to a complete stop. I just bought this jeep less than two weeks ago and it’s now in service getting a new steering damper. Everything I’m reading online says this is just a Bandaid. My husband knows about Cars and he said this will only absorb the shaking until it wears out and then it will start again. I was told it was their third jeep today with a death wobble. They sold the jeep to me with this issue and now I have to pay a warranty deductible 10 days after purchase to get it fixed. It only has 33,000 miles on it. It’s hard to control the steering at 70 mph when the entire front end starts violently shaking.

There is a problem with my electrical system. I have brought it in to jeep several times, and they have brushed it off. In July 2024 I was driving and the car shut off in the middle of traffic. I was able to come to a stop in a turning lane, but it was a dangerous, scary situation. When I took it to the dealership, they said they could not replicate it and sent me on my way. In March 2024 I was stranded at night at a dog park when my car wouldn't start. There was a message stating that the electrical system needed to be serviced. I had it towed to the dealership and they said it was just the engine battery and an issue with a sensor that was put in upside down. In October 2024 I received a notice not to charge my battery or park it in or near buildings. There was no fix. Then, they had software update that was supposed to fix internal problems with the batteries. I asked for a new battery without the issues, and they said no. The scariest, and biggest problem I'm having, though, is that intermittently I lose power when trying to accelerate into traffic. This has led to many scary incidents of other drivers nearly hitting me and being very upset. The most recent incident was on Wednesday, February 12. I was driving on highway 12 in the morning on my way to work and a car pulled in front of me. To avoid a collision, I swerved to the left lane and tried to accelerate to get out of the way of the car behind me and my car would not accelerate. I had to take my foot off the gas, th

The vehicle violently shakes after hitting minor bumps on the road. The steering wheel shakes not allowing you to have control of the vehicle. The vehicle can hit another vehicle or roll over due to this defect. This is a serious issue linked to poor quality parts and craftsmanship from the manufacturer. This can cause serious injury or death if not fixed immediately. This also causes the alignment to go out and pre-mature wear and tear on the tires. Mark my words someone will die from this failure.

At 40 mph and above and without warning, the front end of the vehicle will begin to bounce and shake from side to side causing the steering wheel to also shake, thus making it difficult for the driver to safely steer the vehicle. Once speed is reduced the shaking stops and normal control is regained. This issue has occurred multiple times and lasts anywhere from a few seconds to over a minute.

2023 vehicle no problems until 95B safety recall was performed. Warning light low air next day. Two wks after recall serv. and less than 4-6 months after reg. Maint. & oil change the check engine light came on upon start. Checked and the black coolant reservoir the caps dip stick was void of fluid I was told. Called dealer to advise. Visited dealership the head mechanic dx that the gas cap seal is bad.the check engine light off and not the low to empty coolant. Complaint is the warning light panel. The electrical wires exposed hanging broken small panel on the passengers side of the rearview mirror. Noticed after pickup from dealership. This was addressed with service depart. These panel, coolant, panel broke handing wires, gas cap seal are all issues after recall services. I believe it is unlikely just electrical issues that occurred when it was recently in for the battery recall requiring overnight parking. It was left overnight as they needed to know if it would catch fire. I was not informed if it was necessary as I’ve read to test drive it on electric before it was returned to me. The advisor was in days off happened to be in and was pleasant but I felt rushed. I was given the paper to sign and just told all is well, period. Broken panel part with electrical wires hanging out of rearview mirror. Gas cap seal that is now faulty setting of warning check engine light but not the LOW coolant? No explanation for damaged panel part and reason for messing with the wires. Concer

The Jeep won't start

The 2023 Jeep Wrangler has been inspected by two different dealerships 6-7 times, and I have submitted four cases through Jeep Wave, including a request for a buyback. While driving on the highway or on city streets, the vehicle experiences a speed reduction to 5-10 miles per hour, with a stiff steering wheel and hard brakes. Warning messages appear, including: "Engine Light," "Service Transmission. Continue in D. Do Not Shift or Turn Off Engine Until You Reach a Desired Location. You May Not Be Able to Shift Again Until Serviced," and "Brake is Not On," even when the vehicle is in park. The vehicle has malfunctioned twice on the highway while driving at 65-70 miles per hour and several times during heavy traffic at 5 PM. This raises significant safety concerns, especially on the highway, where a malfunction could pose a danger to others on the road. Although the issue cannot be replicated by the dealership, error codes appear when the vehicle is taken in for inspection. Ultimately, I am told that the issue is related to the "grounding." One dealership had the vehicle for 24 days. I picked it up on a Saturday at 10:30 AM, but by Sunday at 10 AM, the vehicle's speed had again decreased, the brakes were stiff, and the steering wheel was locked. The vehicle is available for inspection, and my buyback request has been denied three times. The vehicle is currently at the dealership once again, and I am genuinely concerned about the safety of my children and family members when I'm

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When driving on the freeway. Car starts to wobble and the whole car starts to shake. The steering wheel trembles as well. Every time I hit a bump it starts to wobble more.. everyday it keeps getting worse as I drive it.

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving at highway speeds, the vehicle started shaking violently and the vehicle was difficult to steer. The contact was able to bring the vehicle to a stop. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle had experienced the death wobble. The dealer removed the steering damper and completed the purge process and checked the torque of the lug nuts, and the tire pressure. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Coastal Jeep Ram of Quincy (1724 W Jefferson St, Quincy, FL 32351); where it was diagnosed with the death wobble and found the star online publication case [XXX] for shimmy in front and confirmed that the failure was due to the steering damper and star online purge steering damper and performed a multipoint inspection. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Tallahassee Chrysler Dodge Jeep RAM Fiat, where it was diagnosed that the steering damper needed to be replaced, and a multipoint inspection was performed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and referred the contact to the local dealer. No additional assistance was not provided. The failure mileage was approximately 13,510. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

See attached document for complaint.

Recall 19a Jeep released a vehicle with a defective clutch assembly that required full replacement. Unfortunately, they "applied a software fix to a hardware problem". This still hasn’t solved things and is still very concerning. This fix is completely unacceptable. I have a 2023 Jeep with only 16k miles. The only acceptable solution would be a buy back. Someone needs to get involved. There are people with completely useless vehicles now.

The car lost all power while driving in traffic. Speed was ~30mph and at coming up to an intersection the car was acting erratically and the dash indicator lights all lit up. I went to slow down and move out of traffic and the car lost all engine power and electrical power. I could not restart the vehicle.

Jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have any loaners as it was a 2 day job they would call to reschedule they did not and it blew up on the 27th of december

Jeep and Dealers are failing to complete safety Recall NHTSA Recall Number24V-720. My vehicle was dropped off at the dealership ( Repair orders attached ) on Dec 11 for the recall . Jeep has launched the recall process which is a software update and a specific drive cycle. I have reasons to believe that the dealership did not properly followed the steps after the software updates. I have GPS logs to show. I had contacted Jeep support about that and I did not receive any positive help on this. Vehicle was sent out again on Jan 6th, but still I have no confidence that the steps were followed properly. Internet is flooded with how Jeep has poorly managed the recall process by over complicating the drive cycle and how dealers are negligent about the process. This is a safety recall and could cause fire/explosion and take lives. I strongly advise NHTSA to intervene and make JEEP/Dealers liable to ensure the process is followed.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I went to Crowley dealership in Bristol CT for the 95B recall fix. I do not believe it was done correctly as my jeep had not been driven at all. I have a picture of the mileage upon drop off and it matched the mileage at pickup. Jeep and Mopar are also not recognizing the recall as being fixed and still shows it as active. It was also strange that I received a call to come get a loaner vehicle as my Jeep would not be ready (drop off Sunday night, call received for rental Tuesday afternoon) and as I pulled into the parking lot, I received a voicemail my Jeep WAS in fact ready for pickup. I am worried this was done incorrectly and being [XXX] with other children / people constantly in my car, I am worried for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sorry for my bad English, I am from Quebec, in Canada. On [XXX], our jeep wrangler 2023 burned. The 95B recall was process on December 19th 2024. The battery burned, no flames were visible, only chemical fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2 incidents of loss of power with the electric motor at high speed. The hybrid electric motor unexpectedly lost power at 75 mph on the highway, alongside other vehicles moving at the same speed. This sudden loss of power caused the vehicle to drop to 55 mph, and not go above that speed, risking a potential collision from behind. Driving at 55 mph on Texas highways with a speed limit of 75 mph is very dangerous. The second time was exactly like the first but at 60mph. It has not been able to be reproduced. it has been inspected several time by the dealership. There was no warning of any kind.

On October 27th, my Jeep started shaking violently as I was driving on the highway. I brought the Jeep to the dealership, they test drove it, and the mechanic did not experience the shaking so I was told “that’s just what Jeeps do”. I then researched Jeep shaking and found the Death Wobble is a common problem among Jeeps and there are several ways to fix it. I took my Jeep back to the dealership, they once again test drove it and could not replicate the wobble. They said I could leave it there and they could continue to drive it daily to find the problem, as they cannot fix it if the mechanic cannot experience the wobble. I don’t have another vehicle to drive and cannot leave my vehicle there indefinitely. They did an alignment, and sent me on my way. The jeep continues to violently wobble, today forcing me to pull off on the side of the highway. This is not safe, I feel terrified to drive it over 60 mph, and feel this is totally unacceptable to be told “this is what Jeeps do” and “this is just your vehicle”. I expect to feel safe in a $40,000 car I bought brand new last year.