Page 19 of 20 · complaints 901–950 of 958

2021 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Power Train
Filed Aug 5, 2021WA

While driving the Jeep on the freeway, it shut off out of nowhere and came to a very quick halt. It nearly caused a major accident on the freeway. A few moments after the Jeep encountered this issue and shut off, I received a message on mu UConnect app saying that there was a Charging Fault Error. The incident has been reported multiple times online in Jeep forums for the new 2021 Jeep 4xe. Many people have reported that the Jeep shut off while driving at high speeds on the freeway, and the vehicle comes to a sudden and dangerous stop. This is what happened to me.

Steering
Filed Aug 5, 2021OR

Vehicle pulled to the right and almost hit a person walking on road. Turned wheel to avoid person and Jeep steering started to wander on the road. Took a few seconds to get vehicle under control. Took to Dealer service department. Technician drove vehicle and said it drives normal and showed no diagnosis codes. No warning lamps or messages were present.

Power Train
Filed Aug 4, 2021GA

This vehicle is a plug-in hybrid Jeep Wrangler. On July 31, 2021 while returning home from vacation and driving at highway speeds (65mph +/-), the powertrain of the vehicle completely failed. The screen flashed that there was an electrical system malfunction and to pull over. The vehicle was very difficult to control as I had to travel across three lanes of high-speed traffic to get to an exit ramp. Fortunately, we made it safely to the exit ramp, where the vehicle completely shut down. This was the second time this happened. While driving to vacation on July 22, 2021, a similar incident occurred. The first incident, however, was not a complete failure. The vehicle's screen flashed that there was an electrical problem, but the vehicle did not completely stall. After pulling over, the vehicle restarted. At that time, I scheduled an appointment with the Jeep dealership to investigate the issue. That appointment was scheduled for August 1, 2021 (the day after the catastrophic failure).

Electrical System
Filed Aug 3, 2021TX

I was driving vehicle on HWY 610 in Houston, Texas at approximately 55-60 MPH. Suddenly, vehicle simply stopped working in the middle of driving. Everything on my dash was reading zero. Car were swearing to avoid hitting me. I also had a baby in the backseat of my vehicle. Suddenly, the dash started to read place car in park, Service Charging System. The P at my gear shift was flashing rapidly. I was able to slowly and dangerously coast to the emergency lane. Where I was able to turn the vehicle off. This is a very dangerous situation. At this point, Jeep has no idea what the problem is an this is very frustrating.

Electrical System
Filed Aug 2, 2021UT

I was driving at night on a 4-lane highway at approximately 55 mph southbound in the left lane. My hybrid vehicle had less than 1% of battery power and was running using the gas engine. With no warning the vehicle suddenly experienced a sudden deceleration to less than 10 mph then a warning light came on stating "service charging system- place vehicle in P and start engine. Fortunately there were no vehicles in close proximity either in front, behind, or in the lane to my right, so I was able to make it over to the shoulder before it came to a complete stop. At that point I received an alert from my UCONNECT app that stated "Your 2021 Jeep Wrangler Unlimited was unable to charge." It also stated to "Get service immediately." I placed the vehicle in park and attempted to start the engine with no response. I repeated the procedure and the engine started after which I was able to drive home. I had the vehicle towed to the dealer the next morning where, after two days, the dealer returned the vehicle and told me they could find nothing wrong. no codes in the computer, and no information from Jeep on any similar problems, despite getting the aforementioned alert received from the UCONNECT app. My main concern is that this type failure, the sudden engine failure/deceleration with no warning either inside or outside (brake lights), especially at night, can easily result an accident. I was very fortunate that I was on a highway with other cars near me. A crowded street, highway, or f

Electrical System
Filed Jul 25, 2021MS

Pulled out of parking lot and into street. Several different warnings came on and the vehicle stopped on its on and became totally unresponsive in the middle of the street. Warnings included E-drive charging fault, check engine, shift error, among many others. Car push button would not allow the car to turn off.

Electrical System
Filed Jul 11, 2021VA

The vehicle gave a Service Hybrid Electric System error and disabled the engine at approximately 60 mph when traveling in E-Save mode, with <1% battery, and half a tank of gasoline. After navigating the vehicle to the side of the road, it came to a hard stop at about 5-8 mph. After 10 minutes, the vehicle restarted in Hybrid mode as was able to operate without error until reaching our destination. Weather conditions were clear at 85 degrees. Issues occurred on a two-lane byway. No injuries, other damage, or police reports at this time. The vehicle will be delivered for service for recreation and diagnosis of the issue. Issue occurred with approximately 246 miles, direct from the dealership upon delivery. The vehicle has no aftermarket accessories.

Engine
Filed Jul 7, 2021940 milesGA

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 41 mph, the hybrid mode failed to let the engine operate and the vehicle stalled without warning. The contact mentioned that the power steering also ceased. The vehicle was restarted later under E-save mode. The vehicle was taken to the dealer however, the mechanic failed to diagnose the vehicle. The vehicle was taken to another dealer where it was partially diagnosed that the Transmission Control Module was disabled. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 940.

Power Train
Filed Jul 6, 2021OK

The actual malfunctioning issue is UNKNOWN. However, my best explanation is as follows: While driving my new 2021 Jeep Wrangler Rubicon (which only has 1400 miles), on the highway at roughly 70 miles per hour and going up a hill, the vehicle felt as if it were trying to up-shift a gear but then immediately down-shift a gear. This up-shift and down-shift feeling continued in quick repetition over and over in a violent shaking manner that thrust the entire vehicle forwards and backwards as long as I continued the acceleration up the hill. Letting off the accelerator seemed to end the violent shaking. I pulled over on to the side of the highway to stop, and turned off the Jeep since the check engine light came on. I waited about five minutes and started up the Jeep again. The check engine light was still on, though. Any acceleration at any speed now causes the Jeep to violently thrust forwards and backwards like I experienced on the highway. I tried to get Jeep Roadside to tow the Jeep to a dealership, but learned how worthless this Jeep Roadside program truly was. Several days after this incident, and I still do not have my Jeep at a dealership for repairs, nor do I have a rental. Jeep Roadside refuses to tow my Jeep to a dealership that has a rental, and I cannot afford to pay the towing fee's to get to a dealership with a rental. The nearest dealerships tell me they are six to eight weeks out on loaner vehicles. I'm too worried to try and driving my Jeep the distance to reach

Electrical System
Filed Jul 6, 2021MD

Driving down the road and ALL the warning lights came on at the same time. They were flashing across the dash one at a time. We got a sway bar warning, an airbag warning, check engine light came on and then all of the sudden we lost power steering. It took all my husband's strength to control the vehicle when the power steering went out. We had to maneuver to the side of the road. If I had been driving, I fear what would have happened. We had the vehicle taken to our local dealer. Darcars Chrysler Plymouth and Jeep in Waldorf MD. The service technician there said he had no idea what was wrong and it would take several days to get it looked at. We took to the internet to research our issue. We found over and over people with a Jeep Wrangler Rubicon from model years 2019-2021 having the same issues. The issue turns out to be a problem with the "wiring harness". The Jeep forums online have documented instances of this problem by many, many people. Jeep should be forced to recall these wiring harnesses since they won't do a voluntary recall. This is a dangerous defect. Our vehicle has 6,000 miles on it. Our vehicle is available to inspect at the dealer. Someone is going to die if this defect isn't addressed.

Steering
Filed Jul 2, 2021PA

VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT "ARMS/HANDS" PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. TRAVELLING ON A CURVY ROAD REGULARY THE VEHICLE ENDS UP CROSSING OVER THE YELLOW LINES ON OCCASION CAUSING A PANIC FOR ME AND ANY APPROACHING VEHICLE - SO FAR NO ACCIDENT. THE DEALER INSTALLED A PART RECOMMENDED BY JEEP BUT DID NOT FIX ISSUE.

Steering
Filed Jun 29, 2021TX

2021 Jeep Wrangler JL, build date 05/2021, apprx 1,000 miles, has the newer steering gear (black) that was supposed to fix the steering issue that Jeep has had since 2019. The Jeep is wandering within lane and requires constant wheel correction to stay within lane. This happens at slower speeds and highway speeds. Steering is overly sensitive. Lane changing requires overcorrection due to the wandering. Difficult to hold straight line. Dealer says nothing is wrong and that's how it is and nothing they can do to fix. Dealer states they cannot duplicate. This is a known issue from FCA on previous years and has continued into some 2021 models. Not being able to drive within the lanes poses a hazard to driver, passengers, and other vehicles on the road. Overcorrection due to extreme sensitivity will create a roll over hazard.

Electrical System
Filed Jun 28, 2021AZ

It's over heating while drive at has 12000 miles on it and getting over 250 degrees derating and dash lights came on flashing red saying over heating to hot air shut off going 60 miles an hour. Had to pull off road because it had no gas pedal with cars behind me almost getting hit.

Engine
Filed Jun 25, 2021TX

A charging system error caused engine to shut down. I was driving down the road at about 30-40 mph and the vehicle just shut down. I was stopped in the right lane of traffic. A red plug appeared on the instrument panel. The vehicle started back up after several attempts to restart it. The red plug disappeared. I was able to drive the rest of the way home with no issues (about 1 mile). When the vehicle stopped it was in electric mode, had about 50% battery left, and had slightly less than a quarter tank of gas. I called dealer and made a service appointment for today. The vehicle was at the service department for about 3 weeks previously for the service light being on. We picked up the vehicle 2 weeks ago and the issue was not resolved. We had been texting with the service advisor about it while it was there and as soon as we picked it up and noticed the service light was still on he quit responding to us and would not get back with us.

Unknown or Other
Filed Jun 25, 2021VA

The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.

Steering
Filed Jun 24, 2021MT

Vehicle has less than 1000 miles on odometer. Wandering, constant steering wheel input needed to keep vehicle on center. Steering feels loose. Have NOT experienced "Death Wobble". Tires/wheels are OEM and of course new. Tire pressures are within OEM door label specs. Lug nuts checked and vehicle raised from ground and checked for obviously loose suspension/steering components; none found. Dealer states normal condition for type of vehicle; I disagree. Dealer has not worked on the vehicle. I have owned several Jeeps over the decades...this is by far the worst for steering issues. Tow and alignment have not been checked/adjusted.

Tires
Filed Jun 22, 2021MA

While driving down a paved rural road, the tire pressure light illuminated. Pulled vehicle over to the side of the road and right rear tire was flat. Vehicle had 2100 miles on it. Did not drive over any objects, and did not impact sidewall at all. Tire just failed.

Seats
Filed Jun 22, 2021NY

Brand new, 3 month old 2 DOOR Jeep JL Wrangler 2021. Jeep purchased in March 2021... PROBLEM: Front passenger side seat will not go back into upright position. It is on an angle & won't straighten up. Returned to service/dealership - they had to order a part to connect to the actual seat frame. Have to wait for part. Cannot have front passenger until repaired.

Vehicle Speed Control
Filed Jun 20, 2021ID

While driving on a one way high way. Was about to overtake a semi truck. While half way on the opposite lane doing a legal overtake my acceleration decreased significantly, nearly causing my passengers and I to get into a head on collision with the another vehicle. All of this was due to the fact that the Jeep’s acceleration was decreased. The following warning appeared and code was registered: Check engine light code P00AF Service Electric Throttle Control stop/start unavailable Service stop start system Acceleration issues after shutting down my engine all the codes disappear and vehicle precedes to normal driving. I am extremely worried that this might happen again and pace me and my loved ones in a dangerous situation as well as other people on the road

Power Train
Filed Jun 12, 2021MD

My jeep wrangler has axle lockers. They are only supposed to be able to be engaged when the vehicle transfer case is set to 4wd low (4L). Since buying this jeep brand new, the vehicle information intermittently shows the axle lockers being engaged in 2wd high (2H). I have brought it to the dealer twice for this problem. First they reset the computer. The second time they replaced the 4wd module. The incorrect status is redisplayed again. I have only had this jeep for 2 months, it has less than 3000 miles on it. The dealer doesn't seem to know what the problem is. I have talked with Jeep corporate who also says they can find no reports of this issue. However the internet jeep forums are full of people reporting this problem, supposedly it is related to failed axle locker sensors on the Rubicon wranglers. It is common enough an aftermarket company sells a wiring harness that bypasses the sensor. Because the sensor is not available separately, eventually this requires the entire axle be replaced. Some people have had their axles replaced 3-4 times. There really should be a recall. More than a few posters have also stated their axles have locked by themselves in 2H. This could cause a crash as axle lockers are not designed for use on pavement or at high speeds. Here are some links to the the forums: https://www.jlwranglerforums.com/forum/threads/%E2%80%9Cservice-axle-locker-system%E2%80%9D-light-on.13241/ https://www.jlwranglerforums.com/forum/threads/what-happens-when-the-axle-l

Engine
Filed Jun 9, 2021TX

The engine has a manufacture machining defect causing the engine to lose oil. This component has been inspected my an authorized dealer and has spent 4 weeks in the service department trying to be repaired. Manufacture has asked dealership to modify the engine block by grinding down the engine and placing a new seal. The dealership is an agreement this is a temporary fix to a larger problem of poor manufacturing by FCA suppliers. The loss of oil can lead to unknown catastrophic engine failure, including on major highway posing a saftey risk.

Power Train
Filed Jun 7, 2021AZ

This is about the new Jeep Rubicon 4XE Hybrid Wrangler. We were traveling slowly on a dirt road in our new Jeep. Suddenly it began to slow down and it stopped. It would not move any further. The shifter was frozen in Park. Lights and warnings were illuminated on the dash that were not on before this happened. We were in a wilderness and had no cell reception whatsoever. It would not start, drive or otherwise move. Eventually someone came by and took us into a small town where we called the dealer for assistance. They told us to call Jeep Roadside Assistance. We came close to having to spend the night out there in 40 degree weather with no ability to walk out 14 miles in total darkness. The Jeep was towed to the dealer where it remains 7 days later. It has 183 miles on it. Purchased it on May 29 and it broke down on June 2. The failure seemed to be electrical and across the board. It is the 4XE Hybrid, and the internet is littered with stories just like ours of this Jeep failing and stranding people or stopping on freeways or in intersections. We don't think it was ready for market when they introduced it for sale.Had this happened on a freeway it could have been disasterous for us and others around us.

Electrical System
Filed Jun 2, 2021OH

We were on the way to drop our kids off at school when the car gave us a bunch of errors (see pictures). Once we got out of the driveway, the Jeep would not go faster than 5mph. It was towed to the dealer on May 4 and has been there ever since. I have been given conflicting information on what is wrong with it from the dealership and the manufacturer. No ETA on fix.

Unknown or Other
Filed May 31, 2021CA

I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: The vehicle gave a dashboard warning that stated "service charging system" and "service transmission" plus my Jeep app gave a message "a charge fault has occurred." Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half

Unknown or Other
Filed May 31, 2021CA

While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up.

Electrical System
Filed May 27, 2021NJ

The backup camera does not work at different times. Local dealership said it was a common issue and should resolve itself in an hour.

Air BagsCrash
Filed May 24, 2021930 milesCO

The contact owns a 2021 Jeep Wrangler. The contact stated while attempting to park the vehicle, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle crashed into the rear of a vehicle parked on the street. The air bags failed to deploy. A police report was not filed. There were no injuries sustained. The vehicle was not drivable. The vehicle was towed to an impound lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 930.

Steering
Filed May 19, 2021FL

Within a few days of purchasing the vehicle, I noticed that the vehicle moved dramatically to the right and to the left, and the steering mechanism of the vehicle was extremely loose. At 150 miles, I brought it in...the adjusted the steering and aligned the tires. I went on a three hour trip on the highway on April 18th, 2021, Sunday. I nearly crashed into a huge tractor trailer truck because the vehicle swung rapidly to the right and the steering mechanism was so loose, it would not respond sufficiently in time. In addition, the vehicle swings wildly with even mild wind. I managed within inches to swing the car away. I have now brought the vehicle back two more times to the dealership, and they deny any issue. I have provided videos with my spouse driving. My son also drove and found the same issue. The issue occurs both at speeds above 50...and at a speed of 15 miles. This steering column of this vehicle is defective and a true danger on the highway. The manufacturer refuses to take any responsibility in spite of ample knowledge and notice by consumers. Complaints about this issue are all over the internet. We have videos of the defect, which have been provided. I have tried to return the vehicle but they refuse. It has been in the shop 5 of 7 weeks of ownership. The dealership states the vehicle is to manufacturer specifications...this is a serious defect.

Steering
Filed May 15, 20216,250 milesUT

NAVIGATING STEEP DOWNHILL HAIRPIN TURNS TOTAL STEERING LOSS. GOT VEHICLE STOPPED, SHUTOFF VEHICLE RESTARTED AND HAD STEERING BUT CHECK ENGINE LIGHT WAS ON. CONTINUED ON TO GET OFF OF HILL. SMELL OF HOT ELECTRICAL IN CAB. TOOK TO DEALER VEHICLE HAS 6000 MILES ON IT. VEHICLE HAS BEEN AT DEALERSHIP SINCE. LONG LIST OF CODES FOR COMMUNICATION FAILURES. WHEN CHECKED AT DEALERSHIP. TRACTION CONTROL ACTIVATED AND COULD NOT MOVE VEHICLE UNTIL IT WAS SHUTOFF AND RESTARTED..

Steering
Filed May 11, 20212,900 milesAZ

PURCHASED 1/3/2021. STEERING WANDER, PULLS TO RIGHT, AND 2' DEAD ZONE IN STEERING WHEEL. DEAD ZONE HAS NO TIRE RESISTANCE IN THE STEERING WHEEL. ALWAYS A NEED TO KEEP A TENSION ON THE WHEEL TO PREVENT GOING TO THE RIGHT. MAIDEN VOYAGE UP THE AZ 87 MOUNTAIN FREEWAY AND SECOND TIME UP AND DOWN THE TWISTY 87 FREEWAY IN ARIZONA SEVERAL TIMES CONSTANT WANDERING. A COUPLE OF TIMES IT FELT AS IF I WAS ABOUT TO LOOSE CONTROL OF THE JEEP AT 65MPH. IMMEDIATELY I SLOWED DOWN BELOW THE SPEED LIMIT. I AM VERY FAMILIAR WITH THIS FREEWAY. JEEP PULLS TO THE RIGHT EVEN FROM THE LEFT LANE. YOU CAN SEE THE STEERING WHEEL TURN A FEW DEGREES TO THE RIGHT AS THE JEEP EMBLEM IS NOT CENTER ON. THERE ARE TIMES IN THE DEAD SPOT YOU MOVE THE WHEEL BACK AND FORTH 2' AND IT'S NO RESPONSE. SOME TIMES THE DEAD ZONE IS ALMOST 2' ON THE WHEEL AND SOMETIMES IT'S LESS. DEALER ALIGNED AFTER AXLE REPLACEMENTS UNDER WARRANTY AND THEN 5/10/21 ALIGNED AGAIN. WAS RETURNED TO ME SAYING IT STILL PULLS. I TOOK IT OUT AND IT STILL WAS OFF, BROUGHT IT BACK AND THEY ALIGNED TWICE AGAIN AND IT STILL PULLS TO THE RIGHT. DUE TO GO BACK AGAIN 5/13/2021, TECH CALLING FCA. THAT WILL MAKE 20 DAYS IN THE SHOP WITHIN FIRST 127 DAYS OF OWNERSHIP. MILEAGE 3200. PULLING IS NOTICEABLE ON PAVEMENT OVER 40 MPH AND GETS MORE PRONOUNCED THE FASTER YOU DRIVE AND ON FREEWAYS.

Unknown or Other
Filed Apr 24, 2021400 milesKY

WITHIN A FEW DAYS OF BUYING IT BRAND NEW OFF THE LOT THE BACK UP CAMERA QUIT DISPLAYING THE LINE ASSIST INTERMITTENTLY WHEN VEHICLE IS PLACED IN REVERSE. WE HAD IT RESET AT THE DEALERSHIP. THE ISSUE CONTINUED. A FEW WEEKS LATER THE BACK UP CAMERA IS NOW FAILING TO DISPLAY ANY PICTURE AND APPEARS AS A BLACK SCREEN WHEN VEHICLE IS IN REVERSE. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND PUT INTO REVERSE TO BACK UP. IT CONTINUES EVEN IF YOU ATTEMPT TO PUT IT BACK IN PARK AND THEN REVERSE AGAIN.

Electrical System
Filed Apr 6, 20212,000 milesLA

' IMMEDIATELY AFTER PURCHASE OF MY 2 DOOR 2021 JEEP WRANGLER JL (ANNIVERSARY) THE REAR VIDEO CAMERA STOPPED WORKING AT START UP, AND CONTINUED TO BE AN ONGOING ISSUE, DESPITE SOFTWARE REINSTALLS. ' TWO AND A HALF MONTHS AFTER PURCHASE AND WITH JUST 2000 MILES ON IT, WHILE DRIVING IN THE RAIN I NOTICED THAT APPROXIMATELY 10 SECONDS AFTER I PUT ON THE WINDSHIELD WIPERS, THE DASHBOARD LIGHT WOULD DIM SIGNIFICANTLY, WHICH MADE IT DIFFICULT AND DISTRACTING TO SEE THE SPEED AT WHICH I WAS DRIVING, OR THE CRUISE CONTROL. DIMMING MIGRATED QUICKLY AFTER THAT TO THE MONITOR WHICH BECAME HARD TO READ OR SEE. UCONNECT WAS ALSO NOT WORKING WITH IMAGES AND AUDIO BEING IN DISCERNABLE. ' NOT LONG AFTER THAT, I NOTICED THAT THE CRUISE CONTROL WAS ALSO INCREASING THE MPH ON ITS OWN WHILE IT WAS BEING SET. CLEARLY HAVING ELECTRICAL ISSUES. ' FIVE DAYS LATER GOING SOMEWHERE BETWEEN 40-50MPH ON A HIGHWAY, THE JEEP SHIFTED INTO MANUAL AND I COULD NO LONGER ACCELERATE. LUCKILY, THERE WAS NOT A LOT OF TRAFFIC AND I COASTED TO THE SIDE OF THE ROAD AND PULLED INTO A PARKING LOT WHERE I STOPPED THE CAR, SHUT IT OFF, TURNED IT BACK ON. THE CAR WAS STILL WORKING, BUT I WAS SCARED BY WHAT CLEARLY COULD HAVE BEEN A LIFE-THREATENING CIRCUMSTANCE. ' AT THE DEALERSHIP WHILE THE CAR WAS BEING DELIVERED TO ME IN THE GARAGE BY AN EMPLOYEE, IT STOPPED DRIVING IN FRONT OF MANY EMPLOYEES AND MYSELF. THE WINDSHIELD WIPERS WERE GOING AS FAST AS POSSIBLE AND RAIN WAS POURING DOWN, AND THE CAR SLIPPED INTO MANUAL OR PA

Unknown or OtherCrash
Filed Apr 1, 2021WI

THERE IS AN AUTOMOTIVE AFTERMARKET VENDOR "PANORAMIC JEEP WORLDWIDE" HQ IN AUSTIN, TX WHOM IS CUTTING AWAY STRUCTURE OF THE FACTORY JEEP FREEDOM TOP TO INSTALL STANDARD HOUSEHOLD TEMPERED GLASS AS SUNROOFS. ADDING WEIGHT TO THE TOP OF A VEHICLE, WEAKINING THE OEM ENGINEERED SAFETY OF THE FREEDOM TOP TO THE DEGREE THAT THE TOPS WILL FAIL IN AN IMPACT. AND NO ONE HAS CAUTIONED PEOPLE OR ISSUED A WARNING TO THIS BUSINESS. I AM AWARE YOUR PRIMARY DOMAIN IS WACHDOG FOR THE OEM'S SOMEONE NEEDS TO WARN THE PUBLIC ABOUT THIS. INFO@PANORAMIC JEEPLLC.COM [email protected] NOW TO ADD TO THE PROBLEMS- THIS GENTLEMAN A NIXON SANTIAGO, IS RECURUITING INSTALLERS IN NYC, PA, VA ALL PROMOTION DONE VIA SOCIAL MEDIA (INSTAGRAHAM, TIC-TOCK, AND FACEBOOK) YET IN ALL APEARANCES HAVE PREVENTED LISTINGS OF PHYSICAL ADDRESSES AND TRADITIONAL WEBSITES WITH LINKS TO A PHYSICAL ADDRESS WHERE THEY CAN BE SERVED BY A PROCESS SERVER. I BEG YOU TO LOOK INTO THIS FOR THE SAFETY OF US AMERICANS.

Electrical System
Filed Apr 1, 20212,097 milesAZ

2021 RUBICON 88 DAYS OLD 2097 MILES. 3/27/2021. PURCHASED 1/3/2021. DASH WARNING INTERMITTENT SERVICE AXLE LOCKER SYSTEM. I HAVE NEVER USED MY AXLE LOCKERS ONCE. CAME ON AFTER RIDING UP A VERY SHORT DIRT HILL IN 4L AFTER SHIFTING BACK TO 4H THEN MY DASH BEGAN FLASHING INTERMITTENTLY SERVICE AXLE LOCKER SYSTEM ON AND OFF. HAD TO DRIVE IT HOME THIS WAY WITH THE ALERT FLASHING ON ANS OFF. GOT INTO DRIVEWAY AND DIFFERENTIAL TRIED TO LOCK ITSELF IN MY DRIVEWAY WHILE BACKING AND FILLING INTO GARAGE. THIS IS DANGEROUS. IF DIFFERENTIAL LOCKS AT 70MPH ON FREEWAY OR GOING DOWN STEP WINDING ROAD UNEXPECTEDLY FEAR THIS COULD CAUSE AN ACCIDENT. AT DEALER NOW. REPLACED REAR AXLE ASSEMBLY. STILL BROKEN, THROWING CODES, DEALER TRYING OTHER THINGS. PLEASE KNOW NOT ISOLATED SITUATION. MANY WRANGLER OWNERS FROM 2018 TO 2021 POSTING THIS UP. ACCORDING TO JL WRANGLER FORUM, FCA DOES NOT HAVE A FIX YET. THIS SHOULD NOT BE HAPPENING ON A $55K VEHICLE IN FIRST 90 DAYS! SEVERAL OWNERS ON 3RD AND 4TH AXLE REPLACEMENTS. THERE ARE 30 PAGES OF COMPLAINTS ON THIS. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/'SERVICE-AXLE-LOCKER-SYSTEM'-LIGHT-ON.13241/PAGE-30#POST-1420979 I DECIDED TO REPORT THIS AS IT APPEARS FROM THE FORUM FCA DOES NOT HAVE A FIX THIS IS APPEARING ON SEVERAL JEEP WRANGLER RUBICON'S BUT NO ONE HAS REPORTED IT HERE THAT I CAN FIND.

Electrical System
Filed Mar 30, 20212,600 milesGA

MY 2021 JEEP WRANGLER UNLIMITED SAHARA'S BACK UP CAMERA FAILED WITHIN 3 WEEKS OF MY PURCHASE OF THE VEHICLE BRAND NEW. IT WAS IN THE SHOP FOR TWO WEEKS AS THEY COULDNT RECREATE THE PROBLEM AS THE BACK UP CAMERA WORKS INTERMITTENTLY. I PROVED PICTURES OF THE BLANK SCREEN WHILE THE VEHICLE WAS IN REVERSE. THEY DECIDED TO REPLACE IT EVEN THOUGH THEY SAY JEEP WONT REPLACE ANYTHING UNLESS THEY CAN RECREATE. ON SATURDAY MARCH 27TH WHEN I WENT TO PUT THE VEHICLE IN REVERSE THE NEW BACK UP CAMERA FAILED TO WORK AGAIN. THIS SEEMS TO BE A COMMON OCCURRENCE THAT I AM READING ON JEEP FORUMS, YET THE DEALERS CAN NEVER RECREATE THE ISSUE, AND WHEN THEY SAY THEY FIXED SOMETHING IT HAPPENS AGAIN. THE BACK UP CAMERA SHOULD WORK 100% OF THE TIME, NOT INTERMITTENTLY. THIS IS A STANDARD FEATURE ON ALL NEW CARS IN THE USA. THIS IS EXTREMELY DANGEROUS TO NOT HAVE A RELIABLE BACK UP CAMERA. ON TOP OF THIS ISSUE MY SIRIUS XM IS INTERMITTENT AS WELL SKIPPING THE SOUND ABOUT EVERY 10 SECONDS OR SO. THESE ISSUES OCCUR WHEN MOVING ON THE HIGHWAY AS WELL AS WHEN THE VEHICLE IS STATIONARY.

EngineFire
Filed Mar 29, 20215,600 milesFL

WHILE TOWING THE MANUAL TRANSMISSION JEEP WRANGLER RUBICON (TRANSFER CASE IN NEUTRAL AND TRANSMISSION IN 1ST GEAR) 4 WHEELS DOWN THERE WAS AN EXPLOSION UNDER THE JEEP WITH A BALL OF FIRE. THE VEHICLE WAS INCAPACITATED. THERE WAS NOT ANY SMOKE, NOISE OR INDICATIONS OF AN ISSUE BEFORE AND UP TO THE EXPLOSION. THIS HAPPENED ON A STRAIGHT SMOOTH 4 LANE ROAD AT 40 MPH.

Air BagsCrash
Filed Mar 24, 20213,000 milesLA

A CAR CAME INTO MY SON'S LANE. TO AVOID A HEAD ON COLLISION, HE VEERED RIGHT AND WENT HEAD ON WITH A GUARDRAIL. AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. HE WAS ON HWY 1090. WE FIND OUT TOMORROW IF THE JEEP WILL BE TOTALED BECAUSE IT HAS FRAME DAMAGE. THE JEEP DEALERSHIP THAT HAS THE JEEP RIGHT NOW COULD NOT TELL US WHY THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOTHING LOCK.*DT*JB*JB

Electrical SystemFire
Filed Mar 18, 2021NJ

OUR 2021 JEEP STARTED SMOKING IN THE ENGINE AND WITHIN 10 MINUTES BURST INTO FLAMES. THE ENTIRE FRONT END WAS DAMAGED BEYOND REPAIR / BURNED AND FIRE STATIONS HAD TO PUT OUT THE FIRE. MY DAUGHTER, DOGS AND I WERE ABLE TO MAKE IT OUT OF THE CAR BUT VERY SCARY.

Steering
Filed Mar 10, 202140 milesTX

BRAND NEW AND FROM THE START THE STEERING WANDERS AND THERE IS A LOT OF PLAY IN THE STEERING. IT'S A NONSTOP BATTLE TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE AND IT GETS MORE DANGEROUS WITH THE SPEED INCREASES. THE WANDERING WITH THE VERY LOOSE STEERING CAUSES OVER STEERING ISSUES WHICH HAS CAUSED THE VEHICLE TO CROSS THE CENTER LINE AND GO ONTO THE ROAD'S SHOULDER. TURNING HAS SERIOUS CONTROL ISSUES WITH CONSTANT STEERING ADJUSTMENTS THROUGHOUT THE TURN SO THE VEHICLE IS NOT TRACKING A STRAIGHT LINE THROUGH THE TURN. THIS IS ON CITY AND COUNTRY ROADS, STRAIGHT AWAY AND TURNING THROUGHOUT CORNERS.

Steering
Filed Mar 3, 20214,000 milesIL

I PURCHASED THIS 2021 JEEP WRANGLER UNLIMITED ON SEPTEMBER 9, 2020. IT IS A TOTALLY STOCK VEHICLE WITH NO MODIFICATIONS OF ANY SORT. IT HAS NOT BEEN DRIVEN OFF ROAD AT ALL, AND ONLY ON CITY STREETS, HIGHWAYS, AND INTERSTATES, NO ACCIDENTS. WHILE DRIVING ON A NEARBY INTERSTATE IN JANUARY OF 2021, AT ABOUT 77 MPH, A MINOR SEAM IN THE ROAD SENT MY VEHICLE INTO WHAT IS COMMONLY KNOWN AS 'DEATH WOBBLE' MODE. HAD ABOUT 4,000 MILES ON THE ODOMETER. ON A FIVE HOUR ROAD TRIP, IT HAPPENED OVER A DOZEN TIMES ON THAT TRIP ALONE.I VIDEOED THE CAR IN VIOLENT WOBBLE AT HIGHWAY SPEED AND RETURNED THE CAR FOR ANOTHER DAY OF SERVICE. THE LOCAL JEEP SERVICE CENTER ORDERED A 'STEERING DAMPER' ASSEMBLY AS A FIX FOR THE PROBLEM, EVEN THOUGH THE 2021 WRANGLERS COME WITH THAT STEERING DAMPER AS STANDARD EQUIPMENT STARTING THIS YEAR. UNFORTUNATELY, THE PART IS ON AN EXTENDED BACK-ORDER, I AM TOLD, AND WON'T BE AVAILABLE FOR SOME TIME. IN THE MEANTIME, THEY DID A 'ROAD-FORCE' WHEEL AND TIRE BALANCE AS AN INTERIM FIX. ONE TIRE WAS AT 24 LBS, ONE WAS AT 17 LBS, AND THE OTHER TWO WERE AT 10 LBS AND 1 LBS. SINCE THEN THE CAR HAS HAD FEWER, MOMENTARY, WOBBLES OF MUCH SHORTER DURATION, AND HAS RECOVERED QUICKLY MORE IT DOES WOBBLE BRIEFLY AT SLOWER SPEEDS NOW AS WELL. WHILE DRIVING, I CAN FEEL THE SUPPRESSED WOBBLES IN THE STEERING WHEEL AND GAS PEDAL AND AM CONCERNED FOR SAFETY AND CONTINUED WEAR AND DAMAGE TO FRONT SUSPENSION AND TIRES, AND THE FREQUENCY OF HAVING TO DO COSTLY ROAD FORCE BALANCING ON THE

Steering
Filed Mar 2, 202150 milesTX

BRAND NEW VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT "ARMS/HANDS" PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. VEHICLES PULLS TO THE RIGHT DESPITE HAVING UNDERGONE 3 ALIGNMENTS NOW AT 3K MILES. 2021 WRANGLER HAS THE UPGRADED STEERING BOX AND WHILE NO DEAD SPOTS ON THE WHEEL, THE RIGHT PULL IS ANNOYING. PLENTY OF UNHAPPY CUSTOMERS. THE FIX WHICH SEEMS TO BE KNOWN AMONSGT JEEP OWNERS IS RELATED TO LONGER LOWER CONTROL ARMS IN ORDER TO INCREASE CASTER SO THE VEHICLE TRACK STRAIGHT.

Unknown or Other
Filed Feb 22, 20213,000 milesMI

FRONT WINDSHIELD DEFROSTER ONLY BLOWS HOT AIR ON CENTER OF WINDSHIELD LEAVING THE DRIVER AND PASSENGER WINDSHIELD FROSTED AND FOGGY AND DANGEROUS TO DRIVE ESPECIALLY IN THE WINTER.

Steering
Filed Feb 22, 2021FL

WHEN DRIVING SLOW OR FAST THE CAR WANDERS AND THERE IS 'PLAY' IN THE STEERING WHEEL. DIFFICULT TO STAY STRAIGHT AND IN ONE LANE WITHOUT CONSTANTLY ADJUSTING.

Unknown or Other
Filed Feb 21, 2021300 milesTX

THE BACKUP CAMERA ON MY 2021 JEEP WRANGLER UNLIMITED RUBICON JUST STOPPED WORKING. I GOT IN, STARTED THE CAR AS USUAL, WENT TO BACK UP AND THE SCREEN IS COMPLETELY BLACK. I'VE GONE 3 DIFFERENT PLACES TODAY AND THE CAMERA HAS NOT WORKED ALL DAY. I LITERALLY BOUGHT THIS CAR BRAND NEW 3 WEEKS AGO. THIS IS A SAFETY HAZARD. SOMEONE WILL WRECK WHEN THIS GOES OUT ON THEM. IT LOOKS LIKE A VERY COMMON PROBLEM WHEN I GOOGLE THE ISSUE!

Steering
Filed Feb 21, 20214,232 milesCA

A BUNCH OF CODES FLASHED ON MY DASH SCREEN AND THEN STEERING WHEEL LOCKED UP WHEN I WAS DRIVING ON A CITY STREET I HAD JUST TURNED AND WAS GOING STRAIGHT AT ABOUT 30 MPH. I HAD TO USE EXCESSIVE FORCE TO PULL THE CAR OVER AND TURNED CAR OFF AND ON AND THEN I REGAINED STEERING. ALTHOUGH THE STEERING WAS BACK, THE CHECK ENGINE LIGHT TURNED ON. I WAS OUT OF TOWN SO I TOOK IT TO A DEALER TO SEE IF IT WAS SAFE TO DRIVE 2HRS BACK HOME. THEY CHECKED IT SAID A BUNCH OF CODES CAME UP BUT THEY CLEARED THEM AND DIDN'T FIND ANYTHING WRONG. THEY TEST DROVE IT AND COULDN'T DUPLICATE THE PROBLEM SO THEY SUMMED IT UP AS A COMPUTER GLITCH, AND SAID IT WOULD MOST LIKELY NOT HAPPEN AGAIN AND SHOULD BE FINE DRIVING BACK HOME. IT WAS FINE THE REST OF THAT DAY. THE NEXT DAY AS I'M DRIVING IT HAPPENS AGAIN AND DOES ANOTHER 4 TIMES THAT DAY. 3 DRIVING THRU CROWDED CITY STREETS ONCE I WAS DRIVING STRAIGHT AT ABOUT 15 MPH, NEXT I WAS AT A STOP SIGN AND THEN I WAS SLOWING DOWN TO PULL INTO A PARKING SPOT. THE 4TH TIME THAT DAY I WAS ON THE FREEWAY HEADING BACK HOME. I WAS IN HEAVY TRAFFIC GOING ABOUT 40 MPH. SAME AS THE FIRST INCIDENT I HAD TO PULL OVER AND TURN THE CAR OFF AND ON AGAIN TO REGAIN CONTROL OF STEERING. AND THE CHECK ENGINE LIGHT STAYED ON.

Power TrainFire
Filed Feb 14, 2021526 milesNM

ONLY 500 MILES ON VEHICLE, WENT OFF-ROADING FOR THE FIRST TIME AND WITHIN A SHORT TIME AFTER CLIMBING A STEEP HILL, SMOKE CAME FROM UNDER VEHICLE AND CLUTCH WENT TO FLOOR AND STAYED. TURNED JEEP OFF, PUMPED CLUTCH WHICH SEEMED FINE BUT SMOKE CONTINUED FOR A MINUTE. WENT UNDER VEHICLE AFTER SMOKE STOPPED AND SAW BURNT FIBERS COMING OUT FROM TRANSMISSION CASE. RESTARTED VEHICLE AND NO MOVEMENT. TOWED JEEP OUT TO HOME. JEEP ROADSIDE TOOK IT TO DEALERSHIP. APPARENTLY THE CLUTCH SWITCH PLATE OVERHEATED, FLASHED, AND COMPLETELY BURNED AWAY! THERE'S A RECALL I WAS UNAWARE OF BUT NOW 500 MILES ON BRAND NEW JEEP AND CLUTCH PLATE, PRESSURE PLATE, ETC MUST BE REPLACED. JEEP IS AT TATE BRANCH JEEP IN CARLSBAD NM WHERE THEY CAN GIVE DETAILS ON DAMAGE.

Visibility/Wiper
Filed Feb 12, 20214,200 milesKS

I WAS DRIVING IN FOG WITH AMBIENT TEMPERATURES OF APPROXIMATELY 9 DEGREES, WINDSHIELD ICED OVER APPROXIMATELY 2/3RDS FROM THE OUTSIDE IN WITH ONLY THE MIDDLE OF THE WINDSHIELD CLEAR, FRONT DEFROSTER ONLY WAS ON MAXIMUM, WITH NO AIR FLOW TO ANYWHERE ELSE, BUT WOULD NOT CLEAR THE WINDSHIELD IN FRONT OF THE DRIVER NOR THE PASSENGER SIDE. PUT HAND ABOVE DEFROST VENTS AND WAS ONLY BLOWING IN THE MIDDLE, NO OBSTRUCTION. WE CONTACTED OUR JEEP DEALER AND TOOK IT TO BE LOOKED AT, THEY SUBMITTED STARS CASE #101853238 AND TOLD US THAT NO ISSUES OF THIS TYPE HAD BEEN REPORTED TO THEM FROM JEEP. WE SEARCHED ON YOUTUBE HTTPS://YOUTU.BE/PLKTXSKZNI4 AND FOUND THIS SAME ISSUE ADDRESSED EXCEPT ON A 2021 JEEP GLADIATOR (JEEP PICKUP). WHEN IT HAPPENED TO US, WE DID NOT TAKE PICTURES AS WE WERE MORE CONCERNED ABOUT GETTING TO OUR DESTINATION AND THEN HOME.

Power Train
Filed Feb 9, 2021FL

THERE IS AN ACTIVE RECALL FOR THIS JEEP MODEL. I TOOK IT TO THE DEALER TODAY, FEBRUARY 9, 2021, TO GET IT FIX AND THEY DO NOT HAVE THE PARTS. THE DEALER (PLANET DODGE IN MIAMI, FL) INSTRUCTED ME TO CALL FCA GROUP (FIAT CHRYSLER AUTOMOBILE -- OWNERS OF JEEP), WHICH I DID IN FRONT OF THEM, AND NO FIXING OR RESOLUTION. PART OF THE RECALL STATES HEATED DEBRIS EXPELLED FROM THE TRANSMISSION CASE MAY COME IN CONTACT WITH COMBUSTIBLE MATERIALS IN THE VEHICLE, POTENTIALLY LEADING TO A FIRE.

Engine
Filed Feb 9, 2021200 milesIL

LESS THAN 200 MILES ON CAR CHECK ENGINE LIGHT STARTS BLINKING CAR ALSO SHAKING TOOK IT TO DEALER THEY REPLACED A SPARK PLUG THE NEXT DAY SAME THING THEY THEN REPLACED ALL THE SPARK PLUGS AND TOLD ME 2021 WRANGLERS WOULD HAVE A RECALL ON THIS BUT I DON'T NOTICE SAME PROBLEM ANYWHERE

Power Train
Filed Feb 8, 20211,200 milesCA

DRIVING ON THE FREEWAY AND "SERVICE SHIFTER" WARNING APPEARED ON AND OFF. ALSO, WHILE DRIVING ON A CITY STREET THE WARNING CAME ON AND OFF. LIGHTS ON THE SHIFTER FLASHED. DEALERSHIP SAYS THE VALVE BODY IN THE TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED OR THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THEY STATED IT'S A SERIOUS SAFETY CONCERN BECAUSE THE CAR CAN STOP SHIFTING ALTOGETHER WHILE DRIVING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2021 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →