MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?
I HAVE HAD NUMEROUS ISSUE WITH BEING ABLE TO STEER THE VEHICLE STRAIT. THE JEEP IS ALL OVER THE PLACE. I HAD TO HOLD THE WHEEL AT A ANGLE FOR THE JEEP TO STEER STRAIT. I WAS HEARING A LOUD CLUNKING NOISE WHEN DRIVING AT LOW SPEEDS MAYBE 10-15MPH AND WAS TOLD THE REAR DIFFERENTIAL HAD TO BE REPLACED.
CONTACT PURCHASED THE VEHICLE ON 7/1/2019. THE STEERING WAS WONDERING ON THE DRIVE HOME FROM THE DEALERSHIP. WE ACTUALLY DID NOT GET TO TEST DRIVE THE CAR WE PURCHASED AS THEY WERE CLEANING IT SO WE TEST DROVE ANOTHER VEHICLE. I TOOK THE VEHICLE TO THE NORMANDIN IN SAN JOSE BECAUSE MY EXPERIENCE WITH SOUTH COUNTY GILROY WAS SO BAD, I WILL NEVER GO THERE AGAIN. NORMANDIN MADE AN APPOINTMENT FOR ME TO COME IN ON THE 10TH OF JULY TO GET THE ENGINE START STOP SYSTEM FIXED AND TAKE A LOOK AT THE STEERING. TURNS OUT THAT THE VEHICLE WAS SOLD TO US WITH A RECALL IN PLACE THAT THE DEALER DID NOT MENTION AND SHOULD NOT HAVE SOLD THE VEHICLE. STEERING WANDERS SO JEEP REPLACES TRACK BAR AND STEERING STABILIZER. PARTS CAME IN AND APPOINTMENT WAS SCHEDULED FOR 7/23 FOR NEW PARTS TO BE INSTALLED. JEEP SEEM TO WANDER LESS BUT WAS STILL DID NOT DRIVE AS GOOD AS MY JK. 7/29 I WAS DRIVING JEEP ON FREEWAY AROUND 60 MPH AND I STARTED TO EXPERIENCE THE STEERING WHEEL SHIMMER/ DEATH WOBBLE. EVERY TIME I CROSSED A JOINT ON THE FREEWAY, THE STEERING WHEEL WOULD SHAKE PRETTY VIOLENTLY FOR ABOUT 2-3 SECONDS BEFORE IT MELLOWED OUT. THIS HAPPENED ABOUT 8X DRIVING ABOUT 16 MILES DOWN THE HIGHWAY. THE JEEP WAS DROPPED OFF AT THE DEALER AUGUST 1ST FOR THEM TO EVALUATE IT AND I WAS TOLD IT COULD COST ME $100 AN HOUR FOR THE EVALUATION. I AM CURRENTLY DRIVING A RENTAL*DT *JB
THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR
MY REVERSE LIGHTS NO LONGER COME ON WHEN I HAVE THE VEHICLE IN REVERSE. THE BACKUP CAMERA IS ALSO SUPPOSE TO ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE AND THE SCREEN JUST STAYS ON THE RADIO SCREEN AND DOES NOT SWITCH OVER TO THE BACKUP CAMERA. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIGURE OUT THE ISSUE EITHER. WE DID A SOFT RESET AND ALSO UNHOOKED THE BATTERY FOR 15 MINUTES.
WHEN TRAVELING AT SPEEDS OF APPROXIMATELY 50 MPH OR MORE, THE STEERING WILL SHAKE VIOLENTLY. THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE ONLY WAY TO STOP THE SHAKING IS BY REDUCING THE SPEED. THIS HAS HAPPENED A COUPLE OF TIMES. I HAVE RETURNED IT TO THE DEALERSHIP TO RESOLVE THIS ISSUE. THE FIRST VISIT HELPED BUT ONLY FOR A COUPLE OF MONTHS AND THE PROBLEM RETURNED. I RETURNED IT TO THE DEALER AGAIN AND IT IS RESOLVED AT THIS TIME.
WANDERS AT HIGHWAY SPEEDS. CANT MAINTAIN CENTER OF ROAD AND HAVE TO APPLY CONSTANT CORRECTIONS TO STEERING. FEELS LIKE DRIVING ON ICE. TOOK TO DEALER AND THEY WOULD NOT LOOK AT THE PROBLEM EVEN THOUGH JEEP KNOWS WELDS MAY BE BAD AND THE PROBLEM IS COMMON. VERY DANGEROUS
THE FRAMES WELDS HAVE POROSITY, LACK OF PENETRATION, SPLATTER, TOO MUCH SILICA. ALSO THE PAINT AROUND THE WELDS ARE CHIPPING, EXPOSING THE METAL. THERE IS RUST STARTING TO FORM INSIDE THE FRAME RAILS. I WANT TO POINT OUT THAT THIS VEHICLE HAS NEVER DRIVEN NEAR SALT AND ONLY HAS LESS THAN 8000 MILES. ALSO. RARELY, THE RADIO TURNS ON BY ITSELF WHILE THE CAR IS OFF.
MY CAR HAS BEEN EXPERIENCING THE 'DEATH WOBBLE' AS SOME DEALERSHIPS HAVE TOLD ME THAT. THE STEERING GETS A MIND OF ITS OWN AND ITS SUPER HARD TO CONTROL SOMETIMES. I PURCHASED A BRAND NEW CAR AND IT FEELS LIKE IM DRIVING A LEMON. ALMOST EVERY OTHER DAY SINCE I PURCHASED IT (ONE MONTH AGO) SEEMS LIKE IVE ALMOST GOTTEN INTO AN ACCIDENT.
LOOSE STEERING THAT DOES NOT TRACK STRAIGHT WITHOUT CONSTANT CORRECTION. STEERING HAS BEEN BINDING DURING OPERATION CREATING AN EXTREMELY DANGEROUS SITUATION
STEERING DOWN THE ROAD IS LOSE AND HARD TO KEEP JEEP STRAIGHT WHILE GOING DOWN THE ROAD. I HAVE REPLACED THE STEERING STABILIZER TO FIX THE "DEATH WOBBLE" BUT THE STEERING PROBLEM IS STILL THERE AND WORSENING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE PARKING, THE VEHICLE MADE A REVVING SOUND BEFORE THE CONTACT PRESSED THE IGNITION BUTTON TO TURN OFF THE VEHICLE. THE ENGINE SOME HOW REEVED UP AND ACCELERATED AND JUMPED THE CURVE AND HIT A BUILDING. THE CONTACT WAS CURRENTLY TAKING THE VEHICLE TO THE DEALER STEVE LANDERS CHRYSLER DODGE JEEP RAM 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848 TO GET THE ISSUE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 25,000. TF. *DT *DT*JB
VEHICLE INTERMITTENTLY WILL NOT START, ANTI-THEFT LIGHT FLASHING. VEHICLE WILL RESTART AFTER SITTING 10-15 MINIUTES
HOOD LATCH FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS
VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.
I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.
VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.
WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.
I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!
I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.
HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.
PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.
REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S
LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q
WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!
UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.
VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.
JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!
I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE IN
VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE
THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.
WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.
WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.
JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.
DRIVING DOWN ROAD YESTERDAY WITH NO RAIN, COMPLETELY DRY AND 89 DEGREES, ALL THE SUDDEN MY JEEP MAKES A DINGING NOISE AND THE SERVICE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. I CALLED DEALERSHIP THEY SAID IF IT CAME BACK ON OR DIDN'T GO OFF TO SCHEDULE AN APT. I ASK IF SAFE TO DRIVE, RESPONSE WAS I GUESS NOT SURE, SHOULD NOT HURT ANYTHING. THIS SAME DEALERSHIP HAD TO ENTER A CODE INTO MY COMPUTER LAST WEEK BECAUSE MY JEEP WAS AUTOMATIC, BUT WHEN YOU GOT IN IT, IT SAYS DEPRESS CLUTCH AND TURN KEY, FOR STRAIGHT DRIVE. ALSO THE CENTER CONSOLE LIGHTS SOME TIME WOULD WORK AND SOMETIME NOT, AFTER THE UPDATE THAT STOPPED. NOT SURE WHAT TO DO ABOUT THE ESC LIGHT, IT DID GO OFF.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. UPON RESEARCHING THE NHTSA.GOV WEBSITE, THE CONTACT NOTICED NHTSA ACTION NUMBER: DP18004. THE CONTACT STATED THAT THE FRAME WELD HAD POROSITY SPOTS AND DISCOLORATION AND WAS EXPERIENCING THE SAME FAILURES LISTED IN THE ACTION NUMBER. THE CONTACT CALLED PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (LOCATED AT 7301 ARTESIA BLVD, BUENA PARK, CA 90621) AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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