Page 21 of 37 · complaints 1,001–1,050 of 1,827

2018 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Steering
Filed Sep 24, 201920,000 milesCT

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

Steering
Filed Sep 24, 2019MD

STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS

Steering
Filed Sep 24, 201914,000 milesMN

BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.

Steering
Filed Sep 23, 2019WV

DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE

Steering
Filed Sep 23, 201912 milesGA

TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.

Steering
Filed Sep 23, 2019NV

THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.

Steering
Filed Sep 23, 2019AZ

THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.

Structure › Body
Filed Sep 23, 201960 milesFL

EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.

Steering
Filed Sep 23, 2019800 milesCO

I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.

Steering
Filed Sep 23, 20192,500 milesCA

THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.

Steering
Filed Sep 23, 20194,000 milesVA

STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.

Steering
Filed Sep 22, 201912,000 milesCO

JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.

Steering
Filed Sep 22, 201915,500 milesCA

2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,

Structure › Body
Filed Sep 22, 201915,000 milesCA

MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.

Steering
Filed Sep 21, 201915,391 milesNH

JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP

Structure › BodyFire
Filed Sep 21, 20191,500 milesMI

MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.

Steering
Filed Sep 21, 2019FL

WOBBLY STEERING AND REQUIRES LOTS OF CORRECTION ON HIGHWAY. DEALER DENIES THERE IS AN ISSUE

Steering
Filed Sep 21, 201910,960 milesIL

HAVE CONTINUED TO EXPERIENCE OCCASIONAL "DEATH WOBBLE" ALONG WITH CONSISTENT SHIMMYING OF THE VEHICLE WHEN SPEEDS REACH 65MPH+. THIS ECHOES WHAT MANY OTHERS HAVE POSTED AS WELL. I HAVE OWNED 7 JK WRANGLERS PREVIOUSLY AND KNOW THIS IS NOT HOW STEERING SHOULD FEEL. MARCH 16, 2019 I WAS PROACTIVE IN ASKING THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH THEY DID (PARTS 68251580AD, 6104242AA, 6510774AA, 6512425AA, 6104718AA). THIS HELPED A LITTLE, BUT THE PROBLEM CONTINUED. ON SEPTEMBER 7, 2019, AFTER THE OFFICIAL RECALL #V41, I WENT IN AND THE DEALERSHIP AGAIN REPLACED THE STEERING DAMPER (PARTS CCUKV411AA & CCUKV413AA). THE PAST 2 WEEKS THE PROBLEM STILL EXISTS. YES, AT THE MOMENT IT'S SIMPLY AN ANNOYANCE AND NO DEATHS OR ACCIDENTS HAVE BEEN REPORTED, BUT I FEAR SOMETHING COULD HAPPEN. AND ON TOP OF THAT, A $40K+ VEHICLE SHOULD NOT HAVE STEERING RELATED ISSUES SUCH AS THIS.

Steering
Filed Sep 21, 20196,000 milesWA

AT HIGHWAY SPEEDS, SUSPENSION AND/OR STEERING MECHANISM WOBBLES AND VIBRATES VIOLENTLY (THIS IS FELT IN THE STEERING WHEEL) WHEN ENCOUNTERING BUMPS AND HOLES IN HIGHWAY SURFACE. THE VIOLENT STEERING VIBRATION CONTINUES UNTIL REDUCING SPEED BY APPROXIMATELY 20 MPH BY BRAKING. THIS CONDITION WAS UNMANAGEABLE AT 6000 MILES AND FCA REPLACED THE STEERING STABILIZER. CONDITION BECAME UNMANAGEABLE AGAIN AT 15000 MILES AND FCA REPLACED STEERING STABILIZER AGAIN (V41RECALL).

Steering
Filed Sep 21, 20199,400 milesFL

OCCASIONALLY WHEN I TURN, THE CAR WILL SWERVE. THERE WAS A STEERING RECALL IN JUNE. WHEN I WENT TO THE DEALERSHIP, THEY DISAGREED MY ISSUE. I DO NOT FEEL SAFE IN THE CAR.

Steering
Filed Sep 21, 2019100 milesWA

MY 2018 JL WRANGLER HAS A SIGNIFICANT "DEAD BAND" IN THE CENTER OF THE STEERING. THE STEERING WHEEL CAN BE TURNED SIDE TO SIDE WITH NO CHANGE IN WHEEL DIRECTION BOTH WHILE STATIONARY AND MOVING. THIS NECESSITATES EXAGURATED INPUTS TO KEEP THE VEHICLE IN THE MIDDLE OF THE LANE AND MAKES MAINTAINING A STRAIGHT LINE DIFFICULT. IT REQUIRES WHITE KNUCKLED DRIVING WHILE DRIVING NEXT TO A SEMI ON THE FREEWAY. IT ALREADY HAS THE UPDATED DAMPER AND TRACKBAR INSTALLED BY THE DEALER. THE DEALER CURRENTLY CLAIMS "IT'S A JEEP THING" AND THERE IS NO ISSUE. THERE IS A 4000 POST THREAD ON THE JL FORUM THAT DISAGREES.

Steering
Filed Sep 20, 20191,000 milesOH

I HAVE HAD THE VEHICLE IN 5 TIMES FOR THE LOOSE STEERING AND WOBBLE ALONG WITH BUMP STEER, EVEN WENT SO FAR AS TO FILE A LEMON LAW WITH THEM AND THEY REFUSED TO PURCHASE THE VEHICLE BACK. THEIR NEWEST FIX IS A DIFFERENT STEERING STABILIZER THAT DID NOTHING TO FIX THE PROBLEM. VEHICLE IS IMPOSSIBLE TO KEEP GOING A STRAIGHT LINE WITHOUT CONSTANT INPUT AND WILL JERK THE STEERING WHEEL RIGHT OUT OF YOUR HANDS WHEN HITTING TINY BUMPS AT FREEWAY SPEEDS, NOT SAFE AT ALL BUT I HAVE NO CHOICE BUT TO DRIVE IT.

Steering
Filed Sep 20, 20196,000 milesMA

LOT OF PLAY IN THE STEERING, THE STEERING NEEDS TO PAST CENTER THEN BACK TO GET IT STRAIGHT THEN REPEATED TO MAINTAIN IN THE LANE REQUIRING CONSTANT CORRECTIONS. A GUST OF WIND HAS CAUSED THE CAR TO CHANGE DIRECTION WITH NO FEEDBACK IN THE STEERING WHEEL. THE PROBLEM IS LESS NOTICEABLE AT LOW SPEED, BUT CHANGES THE LONGER IT IS DRIVEN.

Vehicle Speed Control
Filed Sep 20, 2019250 milesGA

I HAVE HAD MY JEEP SINCE LAST ONE YEAR. I HAVE HAD STEERING ISSUE FORM THE BEGINING EVERY TIME I WENT TO THE DEALER THEY TOLD ME THAT IS HOW A JEEP DROVE. WHILE ON HIGH WAY IT IS HARD TO KEEP MY JEEP IN LANE IT WOBBLES AND CONSTANTLY LOSES ITS PATH. ITS HARD TO DRIVE BUT DEALER SERVICE WILL ALWAYS SAY THAT IS HOW IT DRIVES. IT IS VERY RISKY DRIVING THE JEEP.

Steering
Filed Sep 20, 201916,012 milesNV

ON SEPTEMBER 10, 2019 I TOOK MY JEEP WRANGLER IN FOR A STEERING DAMPER CUSTOMER SATISFACTION NOTIFICATION (RECALL). ON SEPTEMBER 20TH, 2019 I WAS DRIVING 65MPH DOWN THE HIGHWAY WHEN THE JEEP BEGAN TO VIOLENTLY SHAKE, NOT STOPPING UNTIL I ACTIVATED MY BRAKES AND BEGAN TO PULL OFF TO THE SHOULDER. I EXITED THE HIGHWAY TO MAKE SURE MY TIRES WERE FINE AND I COULD NOT SEE ANYTHING OUT OF THE ORDINARY. THE JEEP RAN NORMAL AFTER THIS OCCURRENCE, BUT THE SHAKE WAS INTENSE, AND SCARY WHILE GOING 65MPH ON THE HIGHWAY. THE STEERING DAMPER BEING REPLACED DOES NOT SEEM TO HAVE RECTIFIED THE SITUATION.

Structure › BodyCrash
Filed Sep 20, 201918,000 milesPA

WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.

Structure › Body
Filed Sep 20, 2019OK

FILED COMPLAINT WITH FCA REGARDING POOR FRAME WELDS. I AM A CERTIFIED WELDING INSPECTOR AND REGISTERED PROFESSIONAL ENGINEER, AND THE WELDS WERE ATROCIOUS. MANY WELDS WITH POROSITY, LINEAR POROSITY, AND CLUSTER POROSITY. ALSO WELDS MISALIGNED AND WITH POOR PLACEMENT. AFTER MONTHS OF DELAYS (ORIGINAL COMPLAINT IN FEBRUARY) THEY SENT A WELDING INSPECTOR (STATED FROM THE FRAME MANUFACTURER) TO INSPECT AND WELD ON THE FRAME. DIDN'T GRIND OUT OLD WELDS. JUST WELDED OVER THE TOP OF OLD WELDS. LOOKED EVEN WORSE. POOR WELD PROFILES. WAS TOLD THERE IS NOTHING ELSE THEY COULD DO, AND WAS TOLD I WAS STUCK WITH IT OR I COULD GO TO ARBITRATION. THEN FCA DECIDED TO WOULD OFFER ME A TRADE CERTIFICATE OF $4000. I FELT LIKE THIS WAS TO SHUT ME UP, BUT IT WAS THE ONLY COMPENSATION I WOULD RECEIVE. I TRIED TO GET THEM TO LEMON IT, BUT THEY TOLD ME IT DIDN'T QUALIFY AND JUST GAVE ME THE RUNAROUND. SAW AN ARTICLE ABOUT REPORTING TO THE NHTSA. DIDN'T EVEN KNOW THIS WAS AN OPTION. I WISH SOMEONE COULD MAKE THEM OWN UP TO THE FACT THAT THEY PRODUCED AN IMPROPERLY MANUFACTURED VEHICLE, POTENTIALLY VERY UNSAFE LONG TERM. MARKED OVER 40 SPOTS ON MY FRAME (WHAT I COULD EASILY SEE). THEY WELDED OVER 4 SPOTS. I'M AFRAID IF I DON'T TAKE THEIR TRADE OFFER I WILL GET NOTHING.

Electronic Stability Control (esc)
Filed Sep 19, 201920,000 milesSC

JEEP JLU BEGAN "DEATH WOBBLE" AT 70MPH WHILE ON I-485 (SPEED LIMIT IS 70). HAD TO SLOW DOWN TO 40MPH TO GET IT TO STOP, WHICH ALMOST CAUSED A CRASH WITH VEHICLES BEHIND/BESIDE ME SLOWING TO MATCH. SINCE THEN, "DEATH WOBBLE" HAS OCCURRED 2-3 TIMES PER WEEK ON VARIOUS ROADS. SPEEDS 50-70. I NOW HAVE 3 ROADS WHERE I CAN REPLICATE IT AND WILL BE GOING BACK TO THE DEALERSHIP. WAS TOLD MONTHS AGO BY DEALERSHIP "IT'S NOT DEATH WOBBLE; SOMETIMES STUFF GETS STUCK IN THE WHEELS AND MAKES A CLUNKING SOUND." SORRY, NOT SORRY. ENTIRE JEEP FRONT END FELT LIKE IT WAS ON HYDRAULICS.

Electrical System
Filed Sep 17, 2019200 milesNJ

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

Steering
Filed Sep 16, 20197,000 milesMA

WHEN DRIVING ON THE HIGHWAY ON AN OVERPASS OR ANY BUMP MY JEEP SHAKES UNCONTROLLABLY AND FEELS AS THOUGH ALL FOUR WHEELS ARE GOING TO FALL OFF, HAVE TO PUT HAZARDS ON AND REDUCE SPEED QUICKLY, HAS BEEN AT DEALERSHIP MULTIPLE TIMES FOR STEERING DAMPER WHICH HAS NOT FIXED THE PROBLEM, VERY UNSAFE TO DRIVE

Structure › Body
Filed Sep 11, 20196,000 milesFL

RUST BUBBLING UP UNDER PAINT AROUND FOR HINGES. THE RUST IS ONLY EVIDENT ON THE TOP HINGES OF BOTH DOORS (VEHICLE ONLY HAS TWO DOORS). THE DEALERSHIP REFUSED TO FIX IT AND CALLED IT A PAINT IMPERFECTION. HOWEVER THE RUST SPOT IS INCREASING IN SIZE AND NEW SPOTS ARE DEVELOPING. THERE IS NO DAMAGE TO THE PAINT (I.E. CHIPS, SCRATCHES) THAT WOULD EXPLAIN THE RUST. IT SEEMS TO HAVE COME FROM THE FACTORY/ MANUFACTURER.

Steering
Filed Sep 10, 201914,000 milesCA

PLAY IN STEERING.. DIFFICULT TO MAINTAIN A STRAIGHT LINE. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS.

Steering
Filed Sep 9, 20194,400 milesVA

AT HIGHWAY SPEEDS YOU CAN NOT KEEP THE VEHICLE IN A STRAIGHT LINE. EXCESSIVE STEERING WANDER. JEEP CURRENTLY HAS 4400 MILES

Steering
Filed Sep 9, 20194,000 milesAE

STEERING IS LOOSE, WAY TO MUCH PLAY AROUND CENTER - ABOUT 4 INCH - WITHOUT RESPONSE, CAR DRIFTS

Suspension
Filed Sep 9, 20193,000 milesNY

HIGHWAY SPEED OF 50MPH+ FRONT END SHAKES VIOLENTLY AFTER HITTING A BUMP IN ROAD. THE VIBRATION CONTINUES UNTIL SPEED IS REDUCED. STEERING WHEEL VIBRATES. 2018 JEEP WRANGLER WITH 3000 MILES. HAS HAPPENED MULTIPLE TIMES.

Steering
Filed Sep 7, 201917,500 milesPA

I AM EXPERIENCING THE WRANGLER DEATH WOBBLE. GOING OVER 60 HITTING UNEVEN PAVEMENT AND FRONT END SHAKES. I FIRST REPORTED ISSUE TO DEALER AS LOOSE STEERING AROUND 5000 MILES. NOW AT 18000 FULL BLOWN WOBBLE. THEY PERFORMED THE STEERING DAMPNER RECALL WHICH ONLY MADE IT WORSE. WENT BACK TO DEALER SAID THEY RE ADJUSTED DAMPNER. DRIVING HOME SAME ISSUE AGAIN BACK TO DEALER. SAID THEY ARE HAVING ONE OF THE JEEP REPRESENTATIVES COMING TO LOOK AT IT. I HAVE BEEN THROUGH THIS BEFORE WITH MY 2010 WRANGLE BUT THAT HAD OVER 85K MILES. HAVING TO ABRUPTLY SLOW DOWN WHEN YOU ARE IN HIGHWAY TRAFFIC TO 40 OR LESS FROM 70 -75 IS A SAFETY HAZARD.

Electronic Stability Control (esc)
Filed Sep 3, 201920,000 milesCT

THE CAR SHAKES UNCONTROLLABLY WHEN DRIVING ON THE HIGHWAY AND AFTER HITTING A BUMP OR IMPERFECTION IN THE ROAD. I HAVE HAD THE PROBLEM FIXED ONCE BEFORE A FEW MONTHS AGO. LAST WEE WHEN DRIVING BACK FROM DROPPING MY SON OFF AT COLLEGE THE CAR SHOOK UNCONTROLLABLY AT LEAST A DOZEN TIMES. THE CAR SEEMED TO SHAKE AT HIGHER SPEEDS AND I WOULD HAVE TO PULL THE CAR OFF THE ROAD TO ALMOST A COMPLETE STOP TO MAKE THE SHAKING STOP.I ALSO HAD THE CAR REPAIRED FOR THE SAME ISSUES AT SCAP JEEP IN FAIRFIELD CT A FEW MONTHS AGO. THEY SAID IT WAS THE STEERING DAMPER. THE CAR WAS FINE FOR A FEW MONTHS BUT THE PROBLEM CAME BACK AGAIN. THE INCIDENT HAPPENED ON 8/25. WE FEAR TAKING THE CAR ON THE HIGHWAY.

Exterior Lighting › Headlights
Filed Sep 3, 20191,000 milesPA

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE LED HEADLIGHTS PROVIDED LIMITED VISIBILITY WHEN IT SNOWED. THE VEHICLE WAS TAKEN TO ROTHROCK CHRYSLER DODGE JEEP RAM (610-439-8485, LOCATED AT 1608 PLAZA LN, ALLENTOWN, PA 18104) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNKNOWN.

Steering
Filed Aug 31, 2019400 milesAZ

NEW JEEP WRANGLER 4 DOOR SAHARA WANDERS WHEN DRIVING ALL SPEEDS. SEEMS TO HAVE 1" PLAY IN STEERING WHEEL. HARD TO KEEP STRAIGHT WHEN DRIVING. TOOK BACK TO DEALER AND THEY INSTALLED NEW STEERING STABILIZER AS PER SERVICE BULLETIN. STILL HARD TO DRIVE IN STRAIGHT LINE.

Steering
Filed Aug 31, 201915,000 milesAZ

THE VEHICLE IS DIFFICULT TO STEER, ESPECIALLY AT SPEEDS 45 MILES PER HOUR AND UP. THE VEHICLE HAS PLAY IN THE STEERING WHEEL AND TENDS TO WANDER ON THE ROAD AND IS VERY DIFFICULT TO CONTROL WHEN DRIVING ON A STRAIGHTAWAY. PROBLEM IS WORSE AT FREEWAY SPEEDS. IT HAS ALWAYS BEEN LIKE THIS. FCA HAS BEEN NO HELP.

Electronic Stability Control (esc)
Filed Aug 29, 2019600 milesTX

I DO NOT KNOW THE EXACT CAUSE, BUT THE VEHICLE HAS EXTREMELY LOOSE STEERING AND WANDERS ALL OVER THE LANE WHILE DRIVING AT ALL SPEEDS. VERY DIFFICULT TO CONTROL VEHICLE WHICH MAKES IT EXTREMELY UNSAFE TO DRIVE AT HIGHER SPEEDS. COMBINE THE TWO WITH A BUMP IN THE ROAD, AND THE VEHICLE JUMPS TO THE SIDE. LOOSE STEERING IS EASILY NOTICED WHILE THE VEHICLE IS TURNED OFF AND PARKED.

Steering
Filed Aug 28, 20198,500 milesMI

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING), THE STEERING BECAME OUT OF CONTROL WHILE DRIVING APPROXIMATELY 40 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SNETHKAMP CHRYSLER DODGE JEEP RAM (313-429-0013, LOCATED AT 11600 TELEGRAPH RD, REDFORD, MI 48239) WHERE THE RECALL REPAIR WAS PERFORMED BY REPLACING THE STEERING DAMPER. THE CONTACT REQUESTED THAT THE NEW PART BE REPLACED WITH THE ORIGINAL STEERING DAMPER. THE CONTACT STATED THAT THE VEHICLE DROVE BETTER AFTER THE NEW PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

Steering
Filed Aug 24, 201912,500 milesNC

DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.

Steering
Filed Aug 24, 201921,700 milesTX

I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON

Steering
Filed Aug 14, 201910,000 milesOH

MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.

Power Train
Filed Aug 14, 20194,000 milesCT

DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.

Electrical System
Filed Aug 13, 201913,000 milesFL

REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.

Electronic Stability Control (esc)
Filed Aug 13, 20195,000 milesND

WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING

Steering
Filed Aug 12, 201942,000 milesNY

VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.

Steering
Filed Aug 10, 20197,000 milesCA

MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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